What Is The Dumbest/Most Clueless Customer You Have Ever Dealt With? (r/AskReddit)

yesterday a woman asked me if her phone case could send text messages without the need to buy a phone what is the dumbest most clueless customer you have ever dealt with yesterday while I was helping out in Best Buy a woman approached me with a pink plastic phone case asking how many text messages it could store in an inbox I said she needed to have a cell phone for that she clearly did not understand after about 10 minutes of trying to explain that the case was solely for style / protective purposes I sent her over to the phone department and let them deal with her for the next hour what is the dumbest most clueless customer you have ever dealt with I work in the Print Center at stables some are older lady brought in a laptop and asked if I could print an email off for her she booted it up and proceeded to get angry because her internet wasn't working I explained that she would need to connect our store Wi-Fi to work no that was unacceptable and made no sense she didn't have to do that at home and started yelling at me that I did something to her computer to delete her Internet I hadn't even touched her computer at this point she pushes her laptop toward me and says fine you do it there I connected her to our Wi-Fi oh god her computer was a mess her desktop was completely covered in icons and gave it back to her so she could get to her email see this is my Internet I told you she hath mumbles this interet ation now she doesn't know where her email is usually it's automatically on there I asked her what email she uses Gmail Yahoo Hotmail she looks at me like I'm stupid why does that matter at this point I'm getting pissed off I have several other customers waiting on me I mess around on her bookmarks hoping that it was on there somewhere thank God it was I connected her to the Comcast email site she doesn't know her ducking password after a few botched password guesses she decides to call her son to ask him I helped the other customers while she does this I come back and she gives me the correct password I get into her email she doesn't remember which email it was I'm going one by one in her inbox no she then tells me it was from a few months ago are you ducking kidding me I had to sift through three months of spam to find it it was a ducking expired spark coupon I pointed out that it was expired and she waved it off and told me to print it out I explained that I would need to transfer it to a flash drive to print off from our computer she tells me that it should bring off from her computer that's what it does at home I have a headache at this point then the Windows Update thing pops up I ignore it while I'm trying to transfer the file over what are you doing you can't ignore that she pulls the laptop told her and presses update which requires it to shut down no she didn't postpone it for four hours she does it for right now I am ducking pissed off at this point the computer turns off and she turns it back on and lets the 100 plus updates proceed she's there for at least another hour letting it update before giving up and leaving she didn't even get her ducking coupon TLDR old people really do suck with computers thank you for calling Starbucks this is Jeff how can I help you yes where are you located we're at the corner of Main and Magnolia and where is that do you know where Main Street is yes do you know where Magnolia Avenue is yes that's where we are well I'm standing at that intersection and I can't find your store is it underground or something looks out the window and sees a woman who looks lost ma'am turn to your left do you see a man in a green apron waving at you Higgins waving at her yes that man is inside a Starbucks go there that's not Starbucks that's Quiznos ma'am I'm very confident I'm in a Starbucks right now you are not very helpful click worked at Best Buy about 4 years ago for a summer a lady came in insisting that her son wanted a Playstation 3 then she saw that we steering wheel and said that will work with the PlayStation right I told her that the Wii is a different console made by a different company so no it wouldn't work she snidely says oh so I have to buy a whole different console from you guys just for it to work typical then she adds but you've got to make Commission somehow right and walks away I hate when older technologically illiterate people get frustrated with their lack of knowledge and then start blaming the system or in this case hungry salespeople working at a bookstore customer do you sell the Bible here me yes we do which version would you like customer the Bible me yes I understand which version customer the one Jesus wrote I didn't have to deal with it but it was amusing listening to a waiter at an IHOP try to explain to a customer why they couldn't order neverending pancakes to go this guy thought he was a duck ingenious and they'll have to bring them to my house forever I used to work at RadioShack and I had a lady come in and asked for a radio capable of getting broadcasts from the Middle East I showed her a few she purchased it and asked me to help her tune it I found some stations from various Middle Eastern sources tuned the mouth she stood there with this puzzled look on her face I asked what was wrong and she looked at me with this seriously grim expression and said how am I supposed to track terrorists if they don't speak American without speaking i refunded her money and went on the only smoke break I've ever taken I don't smoke so I just ate french fries one of my favorite Radio Shack stories a gentleman came into my store and asked if we carried batteries yes I said we have hundreds it's four o'clock do you have clock batteries certainly sir did you bring the clock with you I see a change in his face frustration is setting him no I didn't think to bring the clock I figured you would know what kind of batteries clocks take how many options are there I'll just buy them all and return the ones that don't fit after showing him our battery spinner which held roughly 200 batteries he said he would return with a clock at a later time that is still probably the best job I've ever had lady called in to tell me that her computer had been taken over by the matrix I asked her to move her mouse oMG it's back to my normal desktop screen what happened ma'am someone installed a matrix screensaver on your computer anything else I can help you with today one time after ringing up a customer I told him his total he said ok and just sat there expecting me to do something else I waited a few seconds and said the total again and asked if it was going to be cash or credit he looked at me like I had two heads I waited again and said are you going to pay for all of this or were you just wondering how much it costs happens a lot more than you think he gets all huffed up and says in a loud voice I was waiting for you to tell me the total I was stunned and really was at a loss for words another customer behind him apparently got fed up and told him she told you three damn times he paid and booked it as a former cashier myself I really appreciate customers that call out other customers for being stupid because we were not allowed to when working at Walmart electronics around eight years ago I dealt with a sudden torrent of people returning Wireless products they were furious that these devices needed to be plugged into charge I had customers insisting that the other employees said their phone / keyboard / controller etc would absorb electricity from sockets as they walked around the house we had to put up wireless devices do not charge wirelessly signs around the entire department this happened just the other day two middle-aged women come up to my counter and order their drinks after ringing them up I tell them their total and they tell me that they are going to wait for their friend to pay perfectly fine I tell them their drinks will be waiting for them when they are ready I finish making their order pretty quick and place their drinks by the register five minutes pass and they come up asking if their drinks are done yet I said yes just been waiting for them to pay and they proceeded to flip out saying how they were just planning on coming back and paying with their friend so essentially they wanted me to give them free drinks and trust that they'd come back to pay I do not think so crazy eyepatch lady and company I do not think so if I install 32-bit windows twice will it become 64-bit that conversation lasted two hours if I watch the movie three hundred twice am i watching a new movie called six hundred I once had a customer service rep call me to the front of the store because a couple were screaming at her saying that I sold them the wrong game for their console I went up to the front and they shifted their screaming back and forth between the two of us but it was mainly directed at me because I was apparently a greedy salesperson who purposely sold them a game that was incompatible with a Nintendo yes that I had also sold them just so I could roll around in my filthy lucre while cackling away at their misfortune anyway in between the yelling I managed to glean from the map their issue was that the game cartridge wouldn't actually fit into the console so I picked up the game cartridge and slid it into the machine with no problems they both shut up and stared at it for a second the wife began to yell at me again something about tricking them and making them look bad while the husband shushed her and apologized he explained that they had gone home and handed the whole lot to their four-year-old to figure out but their four-year-old kept trying to put the cartridge in backwards apparently it never occurred to them to look into the matter themselves as their toddler had things well in hand and the obvious conclusion was that I had sold them the wrong thing on purpose well it looks like I found the thread I'm going to be checking all day at work in high school I worked in a pizza place an elderly woman called in one day and said that her grandkids were coming for the weekend and their mother had suggested pizza for dinner she called us up and asked what exactly is pizza this led a 40-minute phone call in which I tried to explain all this to someone who lacked even a basic concept of what pizza was this included how you order explaining each individual topping popular combinations and how to serve it to the kids when she came in to pick up her order she still looked completely confused by water Pizza wars she kept peeking into the box to try and figure it out I once had a customer bring back a laptop she bought the day before claiming it was broken she said it wouldn't open I asked her if it was Windows not loading up or a program not opening she said the laptop itself wouldn't physically open I took it out of the box opened it up and just looked at her her mouth fell open she looked at me and said oh it opens that side me and my sister tried for an hour to open it up last night and couldn't she had been trying to open it from the hinge side back in my best buy days a woman came in complaining that her ipod had a virus I turn it on and it's working fine she says it only appears when she connects it to her PC so I hook it up to our machine it connects and that do not disconnect message appears complete with red no symbol there that's the virus what does that mean it means your ipod only has seven more days to live it has I cancer I'm so sorry I work fast food and a customer wanted a cheeseburger medium fry and medium drink I said okay I will ring you up a number one combo meal this angered the lady who told me that she didn't want the combo meal just a medium drink a medium fry and a cheeseburger I told her that it would be the same order but this would save her money but she got even more furious so I politely punched them and separately when I worked at a pizza place I used to just give people coupons without telling them pizza is way too expensive and I was not found' of being yelled at for the prices I have no control over so I would just punch in a coupon code to drop their price whenever we were busy occasionally I would get yelled at by the customer for doing this why is the price different than normal ma'am we are really busy right now so I gave you a discount because your delivery will probably be on the upper end of an hour well that's [ __ ] you messed up the order fine here your order is $20 more now are you happy then I would write to the hidden comments so people wouldn't be nice to them in the future

Channel: Best Posts & Comments

Views: 777,238

Rating: 4.9182982 out of 5

Keywords: r/ask reddit, r/ askreddit, askreddit retail store, askreddit walmart, r/talesfromretail, tales from retail, best posts and comments, askreddit retail service workers

Id: S2KpseOOUvE

Length: 14min 5sec (845 seconds)

Published: Tue Sep 10 2019