Kitchen Nightmares - Season 1 Episode 13 - Full Episode

tonight on Kitchen Nightmares carry-all you shall run oppression like that stuffing service for the first time ever Chef Ramsay takes on a Mexican restaurant this is the burrito here looks like someone's been sick on my plate where the food is being made for the masses for the expecting 2004 dinner but eaten by cue the owners patty I'm disgusted Yolanda efforts Joe and managers system boys seem to be on a siesta look at them and only wake up when they argue with each other I don't even know what could make it worse at this point what do I do now where do I go think I'm this fault from giving up could this be the one that leaves Chef Ramsay speechless I never thought it was going to be this bad maybe I'm too late [Music] West Nyack New York 30 miles outside of New York City an eclectic town that lies west of the Hudson River West Nyack is home to Vick and Yolanda Florence who previously owned another Mexican restaurant that failed they wanted to try again but didn't have the money so they asked Yolanda's daughter patty to use her credit and savings I'm 100 percent owner on paper but my step father BIC controls everything she listened to me he didn't listen to my daughter he does whatever he wants to do we have to discuss the problem cause the problem we go on and on I thought this was a big opportunity but from day one that turned out to be a disaster initially we were busy and then after a while it just the number sort of dwindling is it normally just so I said maybe we should make some changes and he said everything's fine I've been thinking of changing the menu above my husband say people like it for how many people we spent so much time just looking out the window staring at each other how many tables are there you know fingers what can we do to bring people in it's like the blind leading the blind he always think about his wife he'll decorate the way he wants to it looks like tijuana threw up in here yeah the stuff chili pepper that he moves around named Manuel make fun of it the most up bothers me is that my daughter has run her credit I have to go cover a bounce checker of something she has problem in her marriage I just feel very guilty that I put patty in this position I never thought it was gonna be days but I realize it was bad we can't pair like this I resent my mother I think she put her husband before me and it's hurtful I'm just hoping to god Chef Ramsay will help us in topic we'll listen to him otherwise our personal lives are going to be changed drastically [Music] right there's the sign but grill 303 what is that maybe I'm too late yes the sunrise how are you fair on D Thank You grill 303 or not oh yes yes that's all right okay good it's all right nice to see you nice to meet you I thought it was too late I thought was the new restaurant already oh well we don't change the bolita log on the front you haven't changed the logo on the front now and he's been like that for hello year and a half a year and a half yeah okay all right what's that this is a new favorites of margarita with having it here so it's complimentary of Amenti atactic what yeah so you just come up here and well you know what the people they coming in we tried to be you know give you something to appetizer to star mmm let's do it strong yeah mmm tequila mmm right that's not some one woman okay it's true sit down please thanks to come so that's free right Wow besides this place so how many six have you got there 120 120 and in 20 yes Wow how many booked for lunch two tables ok Ward's recommend the combination number one number one can I call you have one time for one burrito and awareness Ilana okay yeah he just as well okay I'm hoping that Chef Ramsay kicks tweaked his back looks like a go sticker on my menu just try to peel it off him it's bugging me [Music] the art of Mexican cooking ways the under there the name of the what name is that and what my another earth and they used to have theater very bunny fiesta Garibaldi yes so you brought the old menus from the old restaurant into the new restaurant and stuck some sellotape on exactly yes and is that restaurant still open no the closed and you called it yes sir sunrise as opposed to Fiesta Zbornak curry yes I'm really confused same chef st. yeah same ingredients same new greens you've brought the ingredient from the old restaurant into this race oh well you know different to live a in your friend 14 fresh eight minutes yes for it this is your combination okay [Music] this is the burrito here it's hard to see that looks like someone's be sick on my plate chicken so dry it tastes like it's been cooked weeks ago the beef excuse me it's impossible to spot well how old is the rice it looks like it's left over from Christmas they cook there's yesterday yesterday how did you know that I check in the kitchen check again please it looks older than I am it's dreadful absolutely dreadful how's it going that disgusting no basically takes them almost feels very embarrassed first of all that was the manual and the more important thing there was the food that is gross Oh No so what the glasses from Garibaldi as well we're invested a lot of money into this we should have known but your and a half enough maybe that's the key when you come into Fiesta sunrise stop off at the tequila bar you can get drunk and then enjoy the food you know I need listen for me hello power thank you how are you both good and your husband and wife okay so I thought we said you were partners excuse me okay likewise and first name is Yolanda right I was the people and that was delicious sad that is the only thing I enjoyed and let's go over to the bar yes I'm hoping Chef Ramsay will convince some Vick that change is good you know I think they're stuck in their ways we should have stepped in a long time ago now it just seems like this is the end of our rope hopefully we can make some type of changes to save this business Oh three you pay the business no this to you to pay for the business and this man runs it he runs it ruins it runs little ruins it yeah so far ruined yeah did you everything to do with the old business I didn't know I do you did so that restaurant failed and you came to run this one for your wife and your stepdaughter yeah but before you left you grabbed the chicken the menus of the glasses no choose the menu okay I'm trying to get my head round this if you all own it and he's running it why aren't you involved my opinion is I think he just wanted us to finance him a restaurant I put a lot out here I put my credit my home I borrowed money from my father-in-law it's not important to him it's not important to him to make things right with me what does it take to break-even how much do we need to take a week to break even maybe thousand a month a month yeah a month so 22 grand a week we do a third of that you're losing half a million dollars a year what's the debt whether 850 850 thousand and you've only been open for 18 months what in the have you been doing no I'm the big yeah everything's gone wrong they're peeking at me I will see you later thank you ladies CHF sick that's embarrassing right now they're all blaming each other and it's pretty obvious that Vickers run the place into the ground Bert how can the women complain about that if they haven't put the time and effort in this place so personally they're all to blame Chef Ramsay uncovers the most disgusting oh my god horrifying look at the fat and repulsive restaurant walking is that that he's ever seen and later tensions finally reach a boiling point I pay my bills I pay your bills too could this be the restaurant that just can't be saved this file from giving up coming up on Kitchen Nightmares this restaurants run with dysfunctional management and I'm dying to find out how the kitchen actually function because how is it possible for someone to cook food so bland as that tonight I'm gonna find out but I'm not eating again that's for sure be like so appetizer Wow look at the size of this kitchen it's huge ambrosia Jordan okay in there what's that what's that in there Oh last time this was cleaned out yesterday and what's this there's a right the famous rice yeah that's the fresh rice is it I got served the old yeah what's this one where is that one from yesterday which one is the first one I was disappointed a big end of cooks it seems like I see this place for the first time how are you when were these done yesterday yesterday or faked please they weren't done yesterday okay you can ask in his own language and ask him very very quickly when were these chops find a patina renetto yen also this one's for last week the closes from last week that end a lot at lunchtime today the cases have no case whatsoever okay oh my god look at the fat look why is this so much disgusting fat on there what's one of those chips [Music] turning from the table back into the draw did you see that they come back from the table you put them back into the draw he said he in touch it he touch that he touched one we're not supposed to we're like a bunch of children they're doing the wrong thing are these back yeah sure these were fresh chives sell my day five months old will you find that I found them in the fridge it's now that Vic look let me just show you something what is that I'm getting nervous now talk to me what is this don't the kids were you think that's the fish you're using Oh may smelt that in there it's just today's fish no the fish that was really scary because I was smelling bad already just couldn't believe it where's patty have a look at this oh my God look how crispy and curled up it is just touch that like solidified what's this here let's just thank you why is it will wrapped up in tinfoil look at the color of it is oxidized and what's that in there that's pork what we done to it why is it all stuck in there with blood at the bottom of the tray why is that how old is this stuff yesterday yesterday he said Friday look at that oh my god when's all this from everything's Friday look let me just show you something look how green a slime it is that's from Friday look look at that that's from Friday look at my fingers Friday look look there you go that's from Friday how did you say this in Spanish this is not healthy no thank you what is going on in here a hungry cat would walk away from that I was mortified I felt embarrassed for letting this go on for so long while customers in the dining room continued to eat subpar food Chef Ramsay's Kitchen investigation intensifies burrito what's that one the chicken enchilada oh wow oh my god what's that that was the Grampian ground beef how would that you idiot it's fatter than you I felt satisfied that finally somebody called him out on his Oh what's that Sabine oh wow it's like a cement mixer are you stupid who's controlling this I don't care you are you are walking disaster now I'm hearing they stupid this the fridge is full of it it's disgusting I wasn't here on Saturday but what are they expecting 10,000 customers for lunch Patti I'm disgusted Yolanda that's a joke I understand I don't want people to get sick and I don't want them to spread the word that pull is bad here the overstaffed underworked food I wouldn't trust you running a bar they don't have restaurants you must be out your tiny minds okay please Victor I want to take that out there bye Dave take it out there go on give it to them yeah there you go look at me look at me why don't you take out there that's embarrassing I think that's what saving it you don't care right why are you serving that trying to charge people money for that that's why you don't care I care for this he's okay No ladies and gentlemen I'm so sorry but we're stopping starving shocked by disgrace what's going on here after disgrace how did you say this in Spanish this is not healthy after disgrace I want to take that out there Chef Ramsay had seen enough and took matters into his own hands everything you have to drink in so far it's all on the house sir that thing in your hands put it down if you just see where it's come from like I have you wouldn't be eating it very sorry close up no pill anywhere I think okay how are you doing do you can do that to my customers by the way there's your refight beans on the way out oh my god I [Music] can believe it and seeing all these people walking out of the restaurant it was like this is the end I think they got a dose of reality he walked around like he was untouchable so I was relieved that finally somebody else told him that he was responsible for a lot of this while Vick supervises the cleanup Chef Ramsay spends his time with a woman who was torn between her daughter and her husband what I'm really concerned about is what's happening to your daughter how did it start because it's honest blurring for me my career was messed up so we use party for credit tell she was really clear yeah you've destroyed your daughter's credit because now she has no choice I mean yes you know in the I know sometimes I can sleep at night do the fake I know but it's different now you know no before you came here I said these are some work I don't think you and I could be together anymore season one for your daughter or your husband my daughter at this point you know I realized I was not enough with yet choice right now the only way to show Patti how much you care to get involved yes oh you tell me what to do another marriage that is affected by Fiesta Sun rises debt is Patty and Don's usually Don drops are off to avoid running into Vic but on this occasion patty asked him to come in and meet Chef Ramsay I want to save the relationship with my husband because he's really angry at me for getting involved and it just seems to be spiraling out of control obviously Patti explained I'm absolutely furious in terms of the way the kitchen was run the way the place has been abused and I can't believe a guy like Vic would try to do so much under your own eyes without even you knowing anything about it are you aware of what's been going on we fight all the time about yeah he saw it coming and I said no he wouldn't do this he wouldn't do that and he said he's not who he appears to be he's taking advantage of you and your mom yeah mom admitted last night that you had a clean credit records oh my good so that's got it I got abused you know money can always be made and we paid back you have the credit you just never paid the monthly payment on do you can get more involved in terms of support mechanism I'll sure when I'm certain my reaction it was like oh this is Patricia's husband it's nothing to do in the business okay sit down I'm trying to get to the bottom of it Vic I'm trying to understand the madness and to how we've been operating when you knew you borrowing all that money from family why wouldn't you be more honest about where the money was going you know god it's not clear now it is but when I asked you are you gonna give Patti any money no no I don't think so that really doesn't cut it I believe Don's trying to stand up for me he feels that big walks all over me you're not gonna give my wife any money you have to go in Simon I paid your mortgage here you jerk one month I paid $50,000 you you don't even have a job I don't have a job what are you doing Wow I got these you're hunting you fishing this is I have downtime I do what I want I take my bills pal pay my bills and in fact I pay your bills - while Patti and Dawn were discussing their financial situation are you aware of what's been going on do we fight all the time about it yeah Vic join the conversation sit down accusations were made you don't even have a job and Don and Vic we're at war I don't have a job I pay my bills in fact I pay your bills - what that's good can't say that you can't start talking about that you can't start telling that you can't this ain't even happening I'm upset my husband really wanted to help and he's probably gonna be mad at me for putting him in a situation like this also so in a way I met I'm here to help this place turn around but to make this work all three of you have to work as a team while the family cools off Chef Ramsay heads to the kitchen to come up with a game plan to fix the restaurants biggest problem the food oh my gosh what in the is that joke Victor right ladies I want us all to get involved in doing something together yeah so only a little fun element you make a burrito you make a burrito you make if we don't and the best one goes on the menu tonight that's what I wanted to do I couldn't do it because of these that were here look at them I'm so sick to my stomach I want to throw up because I have coffee here earlier I don't know then what went through my cup I didn't know about this problem either two dishwashers to prep cooks who's cleaning around here do they seriously put food on those plates fix here seven days a week I don't know how he didn't realize the problems in the kitchen can't you see these I'm trying to move forward I'm trying to get going but every time I put my foot on the ladder I get knocked back did you know this was like this ain't not if they'd known it but yeah we're gonna have to do something we cannot open I need an exterminator here Hackl is starting attempting to cook when the place is fester with cockroaches I didn't expect this I don't think it could get worse I don't even know what would make it worse at this point enter Chef Ramsay's dirty discovery he immediately called in an exterminator yeah these were that bad lot yeah I'm pulling my hair out now I'm sorry but you're running the place sorry you's a stupid where do I go Vic opium buyers with Joe Brown yes I don't think that uh we can make it and a restaurant you can't run up fresh and like that I think I'm not I'm burning you should be embarrassed I'm not putting one foot in that place into that place is clean yes okay now you start getting those guys cleaning yes but some droid a understand the word tries yeah it's not possible to someone having so head so funny [Music] I was feeling so depressed cuz all depression that I have right now in the restaurant and everybody picking everything about me you know he always thought he was right now he finally knows all these mistakes very sorry very sorry I don't mean to hurt your feelings and I know me to her Danny's feelings very sorry [Music] after taking time to reassess the situation and allow the exterminator to finish Chef Ramsay returns more determined than ever we are not giving up to understand we cannot give up tonight we're going to open the place has been cleaned we're prepping up now and in under 2 hours time we'll be in a position to open up and then we work it together yes sure yeah are you going to listen yes [Music] due to last night's shutdown Chef Ramsay was unable to experience a normal dinner service tonight with the old food a thing of the past he can finally observe the staff at work tonight it's all about fresh food everything we prepped this morning we cooked tonight fresh yes fresh what is it louder you may be small but you got a big pair of lungs fresh fish they speak English they're just being clever by ignoring me yes I know [Music] what do you that I'd like to drink they kill with customers in the restaurant Chef Ramsay is anxious to impress them with something Fiesta sunrise has never had fresh food it's mush we've got four chefs in the line not one can cook rice thick cooks don't even know what they're doing I realized how bad it is today I think you should start spending some time in here can you cook rice now Yolanda yes like a golf ball with the rice disaster the kitchen is now backed up and the customers are getting restless Oh chefs on the line yeah it doesn't seem to be happening fast yeah can you speed up a little bit start moving what is this guys doing they don't even know who is who's the leader of them we're finished with our meals and the rest of our table hasn't received them yeah service please pass it over what's those black bits coming from the Thunderer tab on the top of the broiler when was the last time the boiler was cleaned the chips that now is there grace you know and it's like it's places have Oh what are you gonna do when it's crowded in these people waiting outside she's unbelievable what happening when was the boiler cleaned last gentleman if he tells me finally one more time I'll boil it every Sunday might ask Zeus out of control I mean you go I'm for that fish you see I've got four chef's that can't cook rice soot all over the food why is going on me he's supposed to put salt on the food not cert boy these guys one can't clean one can cook rice I never imagined how bad this restaurant was doing I don't know what else could happen I cannot come to terms of what the happening [Music] on the heels of another dreadful dinner service Chef Ramsay knows he's running out of time to save this restaurant hard day today what we took tonight couldn't even afford to pay for the staff that's how it is every day tonight is a perfect example that you're digging yourselves a bigger hole we're tightening the noose around our necks I I've never been in this situation before I now I'm gonna start taking drastic measures we need help a lot of help I'm going back to New York City now yeah I have got to think of an idea or we're screwed I'm this far from giving up next this place needs help despite Chef Ramsay's many improvements I have an expert is gonna be here to help you now you have one beautiful restaurant oh you happy will you tell that chubby face of yours does this restaurant have what it takes to make it no more mistakes or is Fiesta sunrise just beyond repair something's burning what's going on guys please this is idiot proof and they still can't execute it holy Chef Ramsay stayed up most of the night in New York City trying to think of something or someone to help salvage fiesta sunrise he returned the next day reinvigorated with a comprehensive plan writes good morning good morning after last night's dinner service this place needs help I have an expert okay that I've taken care of there's gonna be here to help you she has the number-one Mexican restaurant in Manhattan currently she's from Mexico and she seriously knows her Mexican cuisine say hello please Juliette Ballesteros covers hair looking like this is your land oh yeah what are the owners from Chef Ramsay I got very excited I will only do this for him Rick they're ganging up on you now one two three four gets one now you're outnumbered big boy whoa I was pleasantly surprised when Chef Ramsay introduced Julieta because we really need the help with the kitchen in good hands next Chef Ramsay reveals the work his design team did to modernize the restaurant oh my god come through that's freaking through now look at it we've got rid of the clutter the ugly white banquet of chairs have gone look what you can see now when you look down through there it's not just perfect look on the tablecloths the shutters beautiful all that crap got off the ceiling the walls have been done stunning now you have one beautiful Mexican restaurant Terrence is unbelievable I can believe that if you work all night to do all this I used to get dizzy walking in here used to turn my stomach and I feel calm and it looks like a place you'd want to stay and hang out and spend some time look at it I love my new neighbor Asian I love my church I love my new place thank you very much I just want you to run it yeah with your wife with your daughter and run it as a team that's all I want I promise to you after this no more mistakes thank you for coming appreciate having updated the look okay Chef Ramsay moves on to the most significant change in his master plan for saving the restaurant we've brought in an expert for the kitchen we've revamped the dining room and now the most important change that will be significant in turn this business around and that's the menu do you like the new cover no good because that's what it's not going to be there we go that's what their menus going to be simple elegant easy to read easy to control and maintain consistent standards have a quick look I'm very excited I'm happy beautiful minute read over the menu I'm gonna spend some time to kiss you in Juliette yes okay in order to ensure a successful relaunch chef Julieta stays on top of everything and everyone in the kitchen this crispy enough so we like to have a crunch on year round but I want down over top of them [Music] I honestly never ever expected to be here tonight a relaunch night what a week the tough is so far so now they have to pull it off they may have the best Mexican chef from Manhattan but it's up to them now everything's here they've got to do it let's see how we're meet oh look that's beautiful now they've got it you run it and I'll be watching the service tonight is crunch time this restaurant has to have a successful service tonight okay anything to say I hope you work together as a team because I want something to be proud of and I'm proud of my family and everything is change just ready ready we're opening in five minutes smile it's good you'll just see me race it upside down smile with a contemporary new look and simplified menu the success of Fiesta sunrise now rests on the staff I'm excited but I just want everything to go okay so I hope they could pull this off we're done William Victor black moly [Music] if for a kid if there are little characters don't put any pepper state of emergency report it they need somebody to be in charge they need guidance but they're willing to learn meaning rare yes I guess I'll go eat open up at a medium chef it's just kind of cold and when it all come on together they said it's cold cool yeah cuz it hanging around okay well no no invade that someone knows what if I wore everything set up everything set up so you know this is idiot proof and they still can't execute it quite worried poor guys something's burning yeah yeah they burn the matter Big Bird not sure what's going on guys please other do we burn natural [Music] what's this natural slumber after a shaky start laughing now the pressure is now on Vic when you care about they don't get the restaurant running smoothly what do you think about this I like this there's a nice texture thank you oh my god I'm very excited I'm very happy for the first time I see the people they're smiling the total good things about the restaurant especially by the food for the first time since it opened Fiesta sunrise is functioning properly but they have one more hurdle to clear before the night can be considered a success thankful yeah great Frank so he's arrived within its night great fantastic we had the honor of having a local mayor visit us a little nervous cuz I wanted him to enjoy our new food and recommend it because it's some exposure locally hello the unions thank you for coming can I offer some appetizer we'll get one of each application okay Zig make sure that man's okay make sure he has a jolly time whether to taquitos appetite there it was excellent food we had a great evening tonight I would absolutely come here again thank you with dinner coming to a close and the mayor satisfied Fiesta sunrise finally saw a glimmer of hope can you believe we've made it this nice yeah it's sold like know where to begin Thank You Chef Ramsay you came to me as a gift because I was really at the end of my roll and he brought back happiness between all of us and I can never thank you enough [Music] I honestly never ever ever thought we're going to make it to tonight you know that everybody had to wake up to get where we are now yes yeah and Vic Vic Vic Vic after all the mistakes you made and all the crap you're telling me tonight you were great I was impressed with your performance tonight at the end it's that was nervous DT was all the customers everywhere they given it good compliments about it forth good I was like so happy the first time since I write I got to see your passion and your hunger to keep this place alive that's what is gonna take and I'd like to say that tonight would not been of any significant improvement without the help of Julieta thank you for the attack you're welcome we're doing this to give this place hope we all need to work as a team and as a family do you letter thank you personally thank you Thank You Reverend eat okay go back a week when I arrived I think Nova's in the right place signs with grill 303 that we can understand what the hell was going on here I thought what I Drive too late okay come outside now when we walk into the car park yes here's something that each and every one of your customers saw tonight [Music] yes we then change it so when they park in front of the restaurant they know where they're eating was it cold yet the photos captures make sure it stays up there over there yes to sunrise this way that's right in front of the mall every day 25,000 cars go past this restaurant how could all those people drive by every day for 18 months and you not take advantage of that are you mad I'm happy everybody drive past here tonight saw that I'm not kissing you this is my American dream and I think want to be one of the best Mexican restaurants in town keep it fresh thank you very much thank you [Music] you [Music]

Channel: Kitchen Nightmares - Full Episodes

Views: 732,042

Rating: 4.8800883 out of 5

Keywords: Kitchen Nightmares, Hell's Kitchen, Gordon Ramsay, Cooking, Food, Food Competition, Restaurants, Fine Dining, Dining, Chef, Reality TV, Classic TV, Television, Reality, FilmRise, Free, Free TV

Id: cwLnZF975Qs

Length: 43min 42sec (2622 seconds)

Published: Wed Apr 17 2019