Scammer Caught Faking Impossible Fix (Ft. Jerma985)

i'm sorry to call you i know it's getting getting that later in the afternoon here but could somebody from the god the support department help me out with my printer sure we can definitely help you out man emmanuel what exactly is the problem that you're facing with the printer i don't i don't know it's just between you and i my husband he's in the other room right now he's been um he's been working on it all all night all morning he's convinced he's gonna be able to fix this thing he's got a whole toolbox you know spread out in the living room and he has he doesn't know what he's doing so i was thinking i would call and get somebody to kind of land in my hand um maybe maybe i'll tell them that you know you're just here to be like it's guardian angel or something you know but if you don't mind i don't know a lot about computers so i could just put you on the phone with my my husband um and then we can is that okay yeah sure okay that's cool that's how the kids are doing it these days huh hey honey i got someone calling we have any tape tape what do you need tape for okay uh yeah he's asking for tape i don't know what he's doing did you bring hey listen honey i got someone calling he it's a courtesy call from brother printer what do you mean what are you talking about it's a courtesy call they they were calling and they noticed that there was a problem with opera and trying to check in and see how things are going oh goodness all right so hey hello oh we do fix brothers to fix all the printers no matter it's a brother printer no matter it's a canon printer no matter it's an apps and printer printers tell me what exactly that's good well our problem it was it was printed it was print and find and then stop written i i thought it was a paper jam so i i i pulled the paper jam uh the the paper stuff out and i was trying to put it back in take it out i took the whole thing out actually oh god brian i've been doing this for the last six to 12 hours straight thank goodness all right well uh certainly if you have taken all the parts apart then in that case i really apologize there is nothing i can do about it because uh we work online so if there is any software problem with the printer uh we can go ahead and fix that out for you but uh the way you're telling me the problem this is not a software problem sir this seems to be a hardware problem no when he says he took it apart he's he's talking about that uh printer manual there's like a manual that comes with the print and he's got that plastered all over the living room like a crime board it's like a detective movie brian it's crazy yeah yeah yeah no the printer is fully intact it's the it's the manual the printer is pulling yes well the printer is not no i i i told you i look at the paper i took the paper out yes and i was trying to i was trying to fan through it see if there was a wrong page or something because i heard that sometimes if you have the wrong kind of size paper you could it gets all messed up in there for that case uh i need your permission to go ahead and take an access of your computer so that i can go ahead and check out the settings and help you out further would that be fine yeah yeah i think that's all right we don't know exactly how to do that i don't think but no problem we'll we will guide you through with that okay do you want me okay if i type this and you call it now you you type i i want to make sure anything needs to happen to the printer i'm right here yeah you take care of the like the technical side i'll take care of that hey and brian i mean i i i'm lucky i haven't smashed this thing with my hammer you know what i mean these things are crazy oh no you don't need to i'll definitely help you out i broke my toe the other day because i kicked it oh no problem i'll i can totally understand your frustration over it but definitely try to help you out okay i really appreciate it you have no idea how how horrible it's been for the two of us we got in the in the little small arguments over this thing thank you so much for doing this our marriage has been perfect for years and it's like sometimes i don't know what it is it's like it's this thing what do they call it to put a wedge between us we've been actually putting it between us when we sleep at night no problem anyway we need to figure out like sometimes you know uh there are some small glitches uh which we don't see from our bare eyes so if we can fix it up to some small or big glitches we can get it working for sure yeah no let's guide you yep while you're fixing apprentice so thank you for that god god bless you oh sorry he's talking what can you see on your computer's believe right now well i opened up a new tab and i typed download and now it has a video recommendation how to download fortnite on pc easy method in case you were having a hard time doing that no longer this is what i got to deal with you know what i mean this is no problem it's okay just click on next it's okay this print is tearing us apart this is no problem he was just tearing up paper tearing it up you know back and forth all over the place i know it feels like it's if i'm here you do not need to worry about i've been telling myself you know sometimes stuff like this happens but god wait uh between you and between you and i mark we have to get this printed working you understand we have to get this printed one okay left what did you what did you drink all the seltzer oh we said the word yesterday is that a problem too now you might you mind going downstairs in the basement get me some of them uh what do you call it did that the pepsi did you ever take care of the rat problem i told you about oh never mind um okay i click i click next and now what uh okay now do you have any options no download says install for install yes yes yes click on install i am there on your screen okay so that i can fix the issue oh thank you oh whoa wait wait you see that he's typing is he typing on the computer right now did you yeah are you seeing what i'm saying right now oh is this possible i can't believe you could even do this is this real life but i feel like i'm waking up in the in a movie or something it's a virtual reality all right yeah yeah neighbor kid yeah neighborhood one of those virtual realities for his birthday mark he's been apparently he's out in the garage every night just uh virtually living his life sometimes we can hear him out there he's grieving um okay he can't hear us so if you guys haven't seen this before sometimes i just put a printer on there so it at least looks like we have a printer and it depends on the scammer sometimes they'll they're actually pretty thorough and really try to help you um oh sarah says error printing other times they just immediately say you have hackers so i put it on there just to see what they're gonna do but either way this is not the official brother like support some random dude he clicks on everything in every email and i always keep telling her don't do that don't click on things in emails there are spam skills which can give you viruses as well oh god i swear sometimes i stand i stand behind a mock and i just watch and she opens email click link open next email click link open next does she not even read the emails she just clicked in the link it's like that's what you do is that what that noise is i always thought it was the chair like having like a creaking sound is it you just breathing behind me well i'm uh how often do you do that would you say how often are you watching me the computer is in a place where i could see you wherever we're in the living room oh oh my god i could just be watching tv look over the side of my shoulder there you are click next link click next link i hear screaming i hear screams are you sure you're talking about me this isn't a tv show no you don't know i get some good emails mark mark have you ever seen the exorcist you know no i'm talking about the what the exorcist looks like there's a picture that jumps up and it screams at you it scares everybody she clicks on those ten times a week i'm just checking about your printer just allow me some time okay i'm just working with my expert to get some help all right just be bear with me thank god thank you mark thank you you're doing us a big favor here and make the mark you don't have a curtain i could stand up i could stand up there and put my hands in the air and stand in the way actually why don't you do that get a chair and i will you if i stand up here yo and i block out the sun you'll be able to probably breathe yeah but but if you don't hurt yourself but i'll okay what do you want us to know oh i can see better okay is that good can you see yeah could you can only stand on one leg stand on one leg for so long put your put your other leg on the window so can you reach the leg yeah you look like a flamingo put your other foot put your other foot on the windowsill over there i'm trying to let me okay okay i feel like a statue right now mark okay i'm looking at the uh my husband is blocking the sun and i can see now it's just oh we have to select the careful man hold on careful now honey oh god are you okay all right i just yes i just did a little slip i'm all right god he caught himself he caught himself says searching now select your internet searching ssid okay okay now it says select ssid and set and underneath that it says nsa surveillance van we didn't do this yeah sorry let's wait but you know what i'm thinking mark you know can you just can you just tell us another printing i mean like what if we oh my how much is a newborn what if we pack this up in a box we still got the original box somewhere we keep all of our boxes um we pack it up in there put the quad in there put the manual albeit shredded we'll put it maybe we could tape it back up what do you think honey type the manual all right i think we ship the thing to antarctica oh just get rid of it you know what if we send this thing out of orbit um put it maybe we'll throw it in the garbage mark i would shoot this out of a cannon if i could like gonzo from the muppets that's okay uh let me let me show you how this person is doing it no i don't let me show you a video we've been on the phone with you for what 20 minutes at least half an hour it's been at least 15 to 20 maybe 15. and it's not i don't want to we don't want to waste your time you know what if what if we how much is okay yeah i am i'm ready what would it take to get us a brand new model like put on your sales cap for a minute what what would it take to put a give us a brand new model printer yeah a brand new one but it's still you have to set up it right then again the same problem will be there till the time you don't set up it well yeah yeah it was set up fine before until until we clicked that email i think you know we could get a kid to come over and set it up how much is a new printer uh full cost you like uh 250 or 200 dollars around that okay that's not hello you're there yeah i'm i'm here okay what i'm trying to say is that as you guys are continuously you know uh being uh busy to get this printer fixed properly so i can understand you guys might be too much stressed out so what i have got to know from my engineer the brother engineer the brother printer engineer he wants to go ahead and check out some details and he needs to keep your case under observation for at least 24 hours okay so if you don't mind can we make a call tomorrow to you so that you will be freshed up do not spend more time today on the sprinter just be relaxed tomorrow i will give you a call and will relaxingly fix the problem would that be fine wait wait wait is there any way what's going on hey um he's telling us that they have to put a print on our observation right now observation did the printer's appendix explode i don't know what if we do this 20 minutes or something like that is it sick do you think do you think it's sick let me let me write it down on the notepad okay okay yeah this might be the like long con or he might be one of the only guys in the office right now and so he's just trying to keep it going we're getting a little observation yeah i don't want to put a printer in office how much does that cost to put a printer under observation we don't have insurance for this kind of thing no there is no cost there is no cost yeah i can't imagine i mean it's pretty pricey to put someone on the observation for 24 hours at a hospital no no no he will not keep your printer in the observation he will keep your details between us we're a little bit older if you need to just just tell us bluntly do we need to take this thing outside behind the bond and they'll drop it off at the uncle's house what do we i will elbow drop this off of the shed if you tell me to mark it tall i will do a hulk hogan leg drop to this thing numbers so we can do two at the same time oh you think that that could be a good idea actually you can work with mark and i'll i'll call i'll call brother over here and i'll talk over here maybe get two people going to the states yeah we are from the brother support they might they could be but you don't think that having two people at the same time two support i mean you could talk to her and i could go in the other room because i'll tell you yeah i mean getting a little that's a 500 that's a five-head idea right there if you ask 500 iq anyways uh the thing which i'm trying to work here it's working good so i don't think so that you guys have to bother yourself so this is the driver which i'm trying to install okay hey hi yeah yeah try printing try printing try printing okay hold up hold on a second mark my my husband's asking me to print something if you don't mind let me just uh let me try to print something really quick why did you what did you do i talked to somebody i talked to this guy and he told me that to do i just flashed something and then i had to take this thing out and put it back here try it out okay hold on file print okay uh let me run let me let me run over there let me run over there hold on hold on oh god this is really exciting is it working is it working i'm coming i'm coming get over here oh my god mark can you hear that yeah i have a soulful driver i have it it's button you press one button oh thank god uh well mark i think we i think that other guy i i think might think we got it working thank god now actually i have installed the driver that's why it's working the driver was not installed oh uh i mean it's it's driving now it was i don't understand okay let's see oh honey don't watch out for your water watch out for you is that the pep season no no and that's how you ruin everything that's how you ruin it it's everywhere let me go get some towels get it get inside just get a towel quick quick i'll i'll try to get it with my hands oh unbelievable absolutely unbelievable get this one in the log in the laundry room go up there and get a towel you're gonna do the laundry when i ask you too oh you've just got a large drink just get a towel and so the the thing is fixed and i'll try to just get a towel oh you ought to be kidding me she spilled the water on this thing where i was getting we were getting excited oh don't you tell him i did it don't you tell him i reached over your shoulder and you knocked it out of my hand hold on it's built all over the desk hold on god it's ever how much liquid were you trying to drink it's a 32 ounce i need to stay hydrated it's a big one i keep the mcdonald's large extra largest for a reason the cups honey this is oh my god it's this is gonna it's gonna be all over the place it's a permanent this printer it's gonna be a permanent fixture of this desk if i can't you're gonna have to lift the printer for me i can't i can't lift the printer for you okay you ready to get it underneath it take it underneath it yeah yeah yeah okay i'm gonna lift it if you're ready i'm gonna lift it okay okay go go go white white white white i try to white all right it's 15 it's like 200 pounds lift it up high i can't get my arm out of this oh lift it up higher okay here you go okay okay i gotta go get another toe oh can i put the printer down please yeah yeah yeah i'm here i'm here what should we do if we put water on the computer parts like a printer uh you spilled some water on the printer well that's debatable on who but let's just say a little bit let's just say some got in there okay no problem just plug it off for at least five to seven minutes just unplug it yeah for five to seven minutes um do printers work okay if if you spill what was it 30 37 72. he told me he just he told me to unplug it and keep it unplugged for five to seven minutes oh okay what are we going to do what happens if we plug this back in what if it don't work no it will work don't worry almost 32 ounces of liquid drop just wipe out the drops of water from the grill i do have a 50 pound bag of rice i could pour over to if we need put it in the bathtub or something but hold on what are we supposed to be doing here we okay so we have to wipe each and every drop of water from the printer once it is all dried then we have to plug the printer back in how are we going to do that he poured it in yeah like again there's water sloshing all over he picked it up inside yeah the the paper is all soaking wet it's like a yeah it's got a soggy bottom as mary berry would say you ever watched the do you have a drink do you have a dryer or something hair dryer no i don't do hair dryers you don't want to put it in the dryer what was that no we have to just use the dryer to make the water dry that's it you're talking about like a washer and dryer we should just put it in the dryer on like a light spin cycle i need to flush your printer now no not wash it dry it dry it oh yeah we have to yeah just right that's it oh what about the oven if we put it on the oven at like what like 150 will then no you do not need to put it in oven no no oh that's that's no no that dry heat not liquid heat mark what are we supposed to what are we supposed to do here so did you you're saying if just saying you fixed it is it just unfortunate timing is it is it like god doesn't want us to have this printer anymore i mean what what's that so i have installed the driver it's all working good but uh you know we we just need to wait what are we waiting for yeah what what are we waiting for mark yeah i'm saying uh we are just waiting for it to get dried properly okay otherwise uh you know it's it will be very dangerous if there is any water inside it so just wait okay okay should we turn them can we just turn everything in the room off like the computer and everything oh what if we hang it up no no what about air drying it like outside hang it outside we can hang it outside off with a closing a couple pins just just try the guys just turn on the fan in the room and that's it i don't have a fan in this room why would we have a friend in the computer room oh we got a fan in the in the family room we could bring it into the family room and then turn that on but that's a big roommate i don't know if that's what they want right now the problem with this honey the problem is if we leave let's say we leave it sitting over overnight for the next couple days it's just going to be a it's just going to be a pepsi written printer this thing i don't want you no no don't you put it in the fridge oh would that help it cool down wait what is that i got a soup oh see that way the pepsi doesn't you know one thing there is water dripping currently from the printer right now i'm looking up oh yeah so i was not i was not aware that how much water there's about a gallon of water about a gallon of water i would say about my husband my husband was drinking a lot of pepsi i try to be on a schedule where i i drink and i urinate every every hour on the hour like clockwork do one thing just wait for 30 minutes because right now let me just get right back let me explain let me ask you something how much how much would it cost us right here right now if you got to transfer us to like the sales department that's fine with me how much would it cost us to buy a new printer overnight ship it and give us like uh you know a warranty against uh unfortunately noah 19 period so the overnight shipping will be a little difficult did you ever unplug the problem did you ever unplug it it smelled funny i i smell something like it like electric like smoke oh no it's up it's unplugged what are you talking about okay hopefully i just i do smell something though what am i smelling i don't know what that is i i you know it smells like rotten eggs i smelled it when i was in the in the kitchen earlier you know why did you unplug you guys can you unplug them just just listen um hello why did you unplug the fridge i unplugged the fridge mock told me to unplug everything so i unplugged the fridge too i thought he was gonna be a fridge guy and help us later you just you just walked around the house unplugging everything uh he teddy did you unplug the fish tank no of course not you think i would put jerry in jeopardy god help us okay listen mark how about how much does it cost right now for an opener okay give me some time can i give you guys a call after some time can you just transfer us to the sales department please yeah so let me go ahead and get you guys a call arranged in next 15 to 20 minutes from the sales people we'll stay on hold just to transfer to the sales team that's fine okay so just wait for 15 minutes because the lo the call long the poll queue is very long so just wait for 15 minutes all right can you do me a favor can you give us the young whole cue is long what what what did you say what is the pool cue it's a pokey no the long queue it's a long queue of customers for the calls oh sorry sorry for something else all right so just wait and uh give me 10 or 15 minutes all right okay let me connect you paul to the sales team all right okay okay thank you yeah hi this is james i'm calling from the sales team of brother printer how can i help you today oh god god can you help us um i hope i hope you can help us are you on the phone yeah yeah the the brother sales guy okay oh yeah can you hear us i got my husband on them i got my husband on the phone yeah i got to know the uh issues about your printer okay uh so what we can do with there he just cut his formalities and which we can fix your printer and get it in shape and your computer too with all the problems and it will cost you somewhere around 250 dollars okay so can you repeat that part so uh repeat go ahead and get your printer fixed with all the technical issues and everything get it working in next one hour get your computer working basically we'll remove all the junk from your computer we'll fix all the viruses everything and it will cost you 250 dollars would that be okay i i don't even know what time i don't even know what to say um 250 dollars but that's how much is the new printer uh the printer would be we were hoping there would be maybe some way that you could overnight a new printer to us i don't know i don't know if the other guy explained to you my my husband accidentally spilled about 32 ounces of pizza i didn't accidentally james i didn't accidentally spill anything i was knocked out of my hand because i was sporadically moving around because we were stressed out over here she knocked out of my hands and it dumped onto the prince so i accidentally was near my husband and he then fumbled and spilled 32 ounces of premium pepsi product into our printer and no problem what i'm saying is we'll get your printer working yeah we will fix it up it will take one or two hours to fix it and also we will tell you that we will stick yes and i will fix your computer as well but it will cost 250 dollars what kind of hold on that's a bundle that's a bundle deal yes does this include the computer plus the printer support which is good for one ear for one year we'll be fixing all the issues free of cost for you after taking this one-time payment for the entire year wait it's gonna take a year for the fridge to to dry out are you saying it's going to take about a year oh sorry the the printer yeah it's not going to take a year for the printer to dry out it'll take probably a day maybe an hour okay god is this a good deal we haven't bought anything in a while uh so what else comes with the bundle the fridge uh we'll provide you a security for the computer let me type it on the notepad okay okay you know maybe this is where you say god works in mysterious ways maybe he's trying to maybe he's remote schmidt as long as we bundle your bc we will fix the viruses wait what viruses we will bridge i mean there's probably a few viruses in the meat that's in the fridge right now because i i may have unplugged it true no i'm talking only about the computer okay the computer and the printer we will fix all the issues and we'll give you free support how does this dude have that there will be a free support you can give us a call and we'll fix all the issues for one year for just 249.99 wow talk about a bundle huh that's that's fourth that's five six that's six things in the bundle james can you break this down we are only can you break down how much individually yeah no this is james from the sales team okay so you're telling mark what to write on our computer then now computer and printer repair oh what happened for one year he was from the technical team i am from the sales team oh okay two different tips can i go ahead and process the payment for you um let's talk about uh how much extra does it cost if we were to bundle in the fridge repairs because mark was talking about now we we are only talking about the computer and the printer repair that's it no fridge but no other line i i mean there was i was told there would be potential fridge troubleshooting the computer and the printer repair okay so you're going to somehow can you describe the process of how you're going to what would the word be honey i don't even know the word we will be we will be installing the drivers of your printer yeah it will be a guaranteed support okay and let me tell you that uh we'll be uh uh installing all the drivers of your printer mock already did that and then and then the the liquid got involved and then that that's when you we were talking about the sales team and then that's when you showed up the part i'm most interested in i understand the the the bundle what uh can you give me a little bit of a an understanding because you're not going to come to our house you're doing it over the phone how long do we have to stay on the phone do we have to be on the phone while you do it maybe like one yeah one and one and a half hour oh it might be longer than an hour you're saying now what do you do do we have to install an app like some kind of vacuum cleaner app on a phone to suction the liquid out or what oh no no what are you gonna do to get the liquid out of a printer that's the number one problem james we got liquid i'm sorry he hung up right there maybe i lost him but like how was this guy where's the scandal a vacuum app that that it's just like he was broken but there's the there's the scam though chad like the guy's telling us i'll fix your printer in an hour and a half we poured 32 ounces of water in it but i kept trying to the reason i kept doing that is because obviously he has no way to explain how they're going to fix the printer but i i don't when i kept asking him how are you going to do it he was avoiding the question so i was yeah you

Channel: Kitboga

Views: 391,247

Rating: 4.9547834 out of 5

Keywords: scambait, scam, prank call, call center, robo calls, fraud, improv, tech support, collab, prank, printer, trick, voice actor

Id: y0kXxHDT1QM

Length: 37min 12sec (2232 seconds)

Published: Tue Oct 27 2020

Reddit Comments

[u/JonAndTonic]

Bernie Sanders' printer is FUCKED

[u/OranGiraffes]

This is so good, I hope he gets to do more stuff like this