Tech Scammer Can't Fix His Own Fake Diagnosis

a neat eyeless camera connects to computer no matter what company or service there pretending to be they always make up a bunch of crazy stuff that's wrong with your computer most scammers require you to pay upfront but with this group I told them I would not pay until the problem was fixed five hours later they still barely fix the problem I use your Chrome because my grandson made it was the fastest browser for the internet browsing my whole computer slow excellent but can you help me to figure out but why okay which browser you're using Chrome is the Google Chrome ok are you in front of the computer at the moment yes and great they're pretending to be chrome support I will have all the application which is running on the stream and when did you download it this software sir when did you when you downloaded the software when did you downloaded the software Google Chrome my name is Barbara you can call me Barbie if you want but not sure Barbie if you say how do you first name in your last name please my name is Bob hello thank you thank you very much mr. scandal okay like it's only not you so let's state are you calling from oh I'm a Kentucky how the various poses cold but how about you anywhere are you ready over in Houston Texas how does it in Houston it's the same I would say as you are math for ease really yeah that seems really warm for Texas I thought I was cold in Texas the 40s 40s for a night Wow do you have a kid honey Oh yep but not her oh that's great I always wanted a daughter Oh Lana daughter they're vicious but God gave me five of AB instead I'm sorry to give you reading mama taking some time - Ike allow me a moment oh you know what they say sixteen barrels of Ramallah wall it doesn't take much to move along but fill a boat full of pirates that's what the parents do hey if you could have anything in the world what would you have mmm in terms of what would you have unlimited mayonnaise the password oh it's probably probably hunter - it's the same carrot I use for everything all right hey probably do okay I have you in there and our no that's the safest thing to do right just have the same password for everything because that way if you don't want to lose your password and how many devices connected to this network map I don't know what that means like in this particular network how many devices have you got like like how many computers okay I have a printer I have a fax machine I have I have one of those air fryers instead of using the oil and uses air I have a lawsuit machine a dryer machine I have a toaster mm-hm yes one of those yeah you ever seen the the Life Alert buttons in case you fall over my microwave the laptop of course the TV streaming radio Walker mate waffle maker coffee maker fridge oh I've got a Bluetooth Planet planta room the thermostat King boy when I hear it all game boys I kept that a hairdryer an electric toothbrush chapstick we are not meeting don't you put inside of a turkey or something that you buy alarm shouting I ever been charlie how many is it maybe like 17 mom let's let's have a look on your computer screen okay and if you're looking at your screen you will see a bunch of errors in the morning okay the reason why you have any kind of I just see my computer screen yes I do see you're right yes she probably opened it up on his own time something do you see your screen right now these your icons and the ietters which is coming on I swear it's like this guy is it his house and this is his first ever scam called could you imagine wonderfully can I wonder if we can make him regret his life choice and never scam anyone ever could if we just spend like two hours with the guy the Google Chrome well I ever done that many backups because I have the iCloud on my phone mmm-hmm where where exactly do they keep the cloud ah maybe generally you must have the cloud on the drop box or something award no no I'm talking about when you look up in the strikers there's a bunch of different clouds which how do they know it's one of those has my files of it you have to save it without saving it you won't be able to know that where you have say save those documents you have to save it first stop my files in the club I never took a picture of which cloud I put on them so when I put my pictures in the cloud am I supposed to look up in the sky and and take a picture no not in that way you have to take it as you're looking at your computer screen these are the bunch of errors in the morning which is coming up on this game and as the main reason your system has been running very slow and that's the main reason it took very much long time in order to go for and get all those red or clogging up the pipe yes yes good morning miss yes we have got on the screen that needs to be eliminated once this thing has been eliminated your system would be out of the problem okay and your system would be speeding up and I was gonna do it like 56k modems at all and also I would be going and giving you an account ID today and the toll-free number for me like any time any point in time you need help you can follow me my name is Mike Morgan and you can have assistance from it Oh Mike Mike I feel like when today I feel like you're just rattling off a bunch of things now that you showed me some red dots I don't know whatever thing they're saying are you might want to elaborate a little bit I know it took you an hour but frankly I'm good I shop I'll go Neil I'll elaborate you that these are the issues which is coming if you mode and download something from business okay and some files and sometimes Leslie is not today all right whatever else is coming with the junk like you had a problem right now that your system has got slower down downloading certain software so you need to make sure that what the file is coming into your computer is right and what is it all 64 into 64 what comes up it could be 4:09 sex I thought 42 with the answer to everything 42 20 while I didn't get that 21 okay let me watch it too it take eight for example and separate that into four different parts what do you get let's I mean to say that who handed to it no I am The Witch and the Wardrobe if you read the seventh chapter there was a part in the book that talked about a Grove and inside the Grove there was one golden cell what's 2 times 1/2 item now noon 2 times 1 is 2 but that's the trick you don't multiply it in this case you add it together what's 2 plus 1 21 21 times 240 - mm-hmm so when the Joker oh man man and says obi-wan you're my only hope and then that guy you know the one who does the beam me up Scotty life he holds up his hand and this and he says he says Oh in the Bible anyway he said she's a teacher what's the answer to life the universe and everything and he said Nile sorry yes party - you multiply I'm a new added yes excuse me Oh a little call bless oh you want to have a glass of water or something yes please once these errors would be eliminated the chrome problem would also taken care of I'm not the only one how do we eliminate all the dots is it like chickenpox to disk I've gotta wait it out I'll wait I'll go and do that out for you ma'am I'm gonna win her a girl I am pox party and we invited everyone over I don't know I don't know if that's what they do these days that's what that's what we did back in the date they would make a whole thing of it you know they would make a whole thing it would be it would be like a birthday party everyone would come over and they would dress up and their Sunday best and they did air all the kids play together and they wouldn't say a word the parents were just they'd sit in the corners and they laughter themselves ha ha ha ha ha ha is they inspected each other children chickenpox that's that's the that's how we made that scene back in the day and now you have all these you have all these kids in these parents saying oh we don't need that exchange well we didn't need to me that we just infected each other or died you know we would be going and going and getting this thing problem text up okay don't worry okay and today this would be a one-time charge in order to go and get this thing old you secure that's why $49.99 so you're gonna be making out father my mother always said a green bear honey and why my my of Utrecht big sweet baby Jesus five hundred and forty nine dollars the right man Wow imagine okay well then is senior discount ma'am I'll go and get the taxes waived off in senior we can go and wave out the taxes what's that I can go an idea was just the sales tax there in Texas that's eight percent untold which you are paying extra but I'll go and beam that off okay oh hey just to be clear I see a couple people asking sometimes doesn't address if you've never been here before I know this is a scammer I know these errors that you see aren't a problem he's not actually going to solve any issues with my computer this is what they it's not even my real computer and so I'm just trying to like keep him on the phone for a while and let him go through his scrip so we can see some of that stuff it wouldn't come up it takes forever to load things this is fake nice it simulated to be really really really really slow but it's not actually so if you know anything about web development or anything basically there's a there's a white rectangle that I put on top of every single website in Google Chrome and then I just every like second it has a percent chance to move down anywhere between zero and thirty three pixels that's all it is it just really slowly goes down alright I be able to fix that problem also there are no problems on the computer he just made up fake issues they made up fake problems about those event viewer errors but I type in your first name Barbie okay my first name you have to go potty and know why I mean it's not the body I'm in the office a lot notice abandoned in the office uh no I would be get the scan done okay ok scanning would be running on the computer did you say that you gotta get the scam that so scan scan scan on for your diagnostics for your system we are getting about came done quite right I mean oh gosh you tell your kids everyday I bet I bet when you eat dinner with your kids and the kids say daddy daddy what did you do today you say I help I help the holy lady with her computer your kids want to be just like you and they grow up there isn't any kind of foundation if they have interest in this particular line they can do that or if they do want to do something else they can always do that you kind of hope that they do something else though they're they're pretty oh I mean the young Mouse it's pretty pretty soon to predict what they are going to do in future yeah MSN MSN deleted em s em can you see the speed now that's very slow the speed is slow the speed is fast as you can see the MMS and website inspire go to yahoo.com go to yahoo.com over here okay what you call Yahoo Yahoo Yahoo I hope he texts his friends like dude why is your computer's will happen slow dude I thought you told me this is the forest bro that's what it is mom that's taking time in order to go in and coming up the homvee website and you can see the difference of the page it was coming very super previously now it has been the speed has been increased it looks very slow to me and I'm not that's the mouse I'm sorry say someone is touching the computer screen well there was someone helping me the other day on my computer named Amy all are maybe it's him Daniel yeah who's Daniel he was helping me on the computer the other day happy anniversary by the way honey and yeah happy anniversary but I haven't got anniversary today oh I do I do Oh clap for me darling many many many many happy returns of the day Barbie will you clap for me ensure thank you I couldn't have done it without you Daniel Faline oh he's typing I think is that you ma'am did you get the gift card no no no both of you just tell them no if Daniel is something else this guy I know I'm gonna just give miss well I did get him the gift cards and I got a Google cards what was the name of the Google cards go play it was to fix my printer replay yeah okay and how much you get it for the Google cards he's gonna want them oh I got how many costs $500 on the Google car okay could you please tell me the number for the Google car right I'll go to it install on that particular you know one thing but I will install that on your computer and put those now Mercer please provide me those numbers I don't even know what to do it what number what numbers I cannot even prints are warmly information do you have did I redeem the Googleplex out or should I have Daniel call maybe I'll have Daniel call and it'll be me I don't know if he'll fight Daniel or not he's actually calling me right now Daniel's calling me do not do not like us make just tell them okay are you there no I'm here ma'am yes I'm here Daniel I am what was your name again honey no I have another gentleman helping me tonight oh hello hello yeah hello hi how are you I'm Daniel I work with the world wide web wide tech support Association of worldwide professionals oh man see every time he said what's your name sir my name is Mike and one of the options you told her what is the problem she is phasing on the computer well I'm not sure if you're qualified to discuss that ma'am how long have you been working with this with Mike about two hours now really interesting I thought I was helping you with your computer well you I tried to call you earlier and you weren't available I I had a family oven excuse me sir I'm I was talking I had a food in the oven so that was a little bit busy at the time Mike why don't you just go ahead and hang up and I'll take it from here okay bud already buddy I'm working on a nearly there we are bodies okay but okay Daniel be nice and you ask for the bill cards from well you know when the corruption spreads sometimes you have to fight it back I don't know if you are receiving Lord of the Rings but when trogdor comes in the night you can't mess around we are not a lot we are not on supposed to be out on the conference call let me call you back mom again okay the voice is not audible I'll call you back wait a sec you have to go help I knew it takes second period I think he's just afraid to talk to me yes ma'am I fix in you but it's already the different guy hang up his phone I would be working on it now you lost your mom I don't want to talk to Daniel yeah he's afraid to talk to me ma'am I think it's bad he feels like inferior next to my knowledge of computers I think he's a little jealous Daniel that's not very nice to say you know what Daniel you can call me later I was in the middle of something with this gentleman and I think it best you get off the computer but ma'am I work for the world wide web wide Association of certified tech professor Mike that isn't a part of Google looks right that goes in the part of Google we can put the phone down let me work on this let me concentrate on this computer first don't panic I hung up in being very rude I hung up on thank you ma'am yeah I'm sure sorry about that Rudeboy in this economy was acting like a little child so can you help me out with a Google number that you have got is that going to fix all the red dots and my column and everything yes okay that's it but no I'm just typing it all in hello thanks ma'am I got the card hello are you typing it ma'am it's not working it anymore okay I will apply you tomorrow Daniel hello hello yeah I thought him to me or talking to someone else no it searched thanks me I'm I got the card I will call you tomorrow Daniel wait wait yes you are here did you get that number the Daniel get the F number Donegan's awesome mom we didn't get that let me call you again Ajay please put the phone down you you ever feel like you lacked critical information just second mom okay allow me a moment what are we doing now I think he's time linking when he can do nothing to be able to right-click and clear all of these sometimes it happens the facts from me they're happening things you know if it's easier I can just call it the annual it only took him about half an hour to fix my printer yesterday maybe I should just call Danielle up if he can fix all this stuff it's already done don't worry you can see all the 23,000 these are the success audits which we have done right now okay these are the success audit honey that's interesting Deborah we're going to go with or yeah it will go away and I talk should I talk to someone from your family yeah there would be more exciting maybe we could just I could meet your family while you're doing something yeah I'm saying something want them did I meet your family while you do this I heard them and I heard them back there before some time in office mom right kind of you know television was running so all right well go it will go with that if if that's easier for you no well you use your computers things back in order to vote in the side yes I would be assigning it okay so we have to go ahead and forward this study but we have to give it to the building team okay and then they will go and give you a recount ID okay I have to do it skidding the red dots face from my computer I'm getting a phone yes ma'am Oh hi my name is Sam coming from northern customer service yes hello I'm urged to call are you uh are you his boss oh no ma'am I'm just some technicians okay I'm expecting a phone call from I just purchased the car with I'm can you can you can you please when did you really call them mom I'm getting a call now it's your boss you said your boss was gonna call me Mike no no let me call you back please put the phone down it's very difficult to understand someone you are merging Paul and again again it's very hard for my mom you know you're talking you're talking to this camera like you you're talking to the person whose scammer hung up he gave Denny more access to your computer of course okay what do you mean okay ma'am the person you're talking is not from the Norton customer service I think he's from Google now is not from Google he's a scammer okay Michael ma'am we're from better day I haven't called you you have receive a call from someone else and that person is telling the you that he is from northern northern doesn't cause people annex please but we already caught early Sunday listen he she already called us okay she already called him on returning it you know his call we talked to her husband yes right he's such a nice man I swear you know he was the love of my life is the love of my life anyway Mike Mike was help it Mike she was helping me with my Google Chrome I had problems with my viewer you can a bunch of errors that's a scam right that's a scam even Bieber that's a scam he's trying to scam you the vendor is nothing oh yes that's a scam it's just doing a scam he just hangs up he doesn't even hello thanks calling in support how can I help you is Mike yes ma'am I might okay sorry about that the other guys gave me the number for Cooper for Google so if you can't figure this out I'll call gold all right mom you have to believe me in order to because you've yet if I would have this camera I would have let you go without sexing your problem right I could have just took your money and we could have gone but I am here to help you right without helping if you are not going anywhere but she didn't fix my computer but the things which is required to in order to fix it it's not available right now that can be available in the morning like your husband it's amazing so that's I mean reason I'm telling you paranoid that I would be called Aaron out of oil I won't accuse you of I'll wait till tomorrow that yes ma'am I'll call you in the morning time tomorrow you know I was expecting it I mean I support that three hours apart mom you need to cope up instead of oh you know if you're merging with the call with the three three different people it can miss it can be nine dollars instead of six hours alright why don't you call me absolutely ma'am but I need to check it from our side also if the resolution goes through completely give me one moment ma'am and I'll show you my resolution will I have 1080 or 720 yeah no ma'am not 720 mm you have 1080 ma'am are a high resolution HD resolution that is a following a24 I need to check it and provide you that one zero to four I guess I'll have 360 noscope or that's what my grandson no mouse for mom you have you haven't you're having a Windows 10 mom so there would be there should be a best resolution all the time okay what's the best resolution not as 1 0 2 0 2 4 1 0 4 o na mama my new year's resolution is actually get some new glasses because I can barely tell the difference in resolution huh okay mom I almost feel bad for him but there are liars and criminals it's like no matter what he does he can't clear these of you I'm sure he's used these scripts before to make it work and he's probably very confused about oh now he's probably just tried to hide it I bet he's gonna just try to hide it in me like you can actually filter these views when he right-clicks it you could actually filter it and take off the warnings and stuff but one mama did you take the mouse practice the cursor moves automatically why does itah script work because I keep editing in the script every time yeah this is also important that is not done yet it is done it says zero bytes bro you guys ran this like seven times yesterday you know Michael tried to delete the C Drive yesterday my mom you guys should not deleted that's the well Bromley Daisy that's what he tried to do it was a problem oh I need to check with them because I don't think the sea diver can delete didn't know what he's doing what are they doing right now so they are trying to clear out the Event Viewer errors and every time they keep uploading a script to do it but I modify it to to not let it happen basically because the whole scam hinges on you believing that the Event Viewer errors are corrupting your computer which is not true and then they they claim that to fix all of your problems by clearing the errors and charging you 500 dollars so I'm just stopping him from being able to do it and he's very confused keeps trying mine no random thing is he set up everything no in the administrator are not left let me set them up okay okay wow that was fast now everything will look fast can you go um let me close it now you can open it by your own and check it the corruption from the event viewers are gone right mom not only that mom I increase our just clear out the disk address what you have in the disk cleanup which I was running now and after that I set the browser properties and everything and there was this purchase unwanted errors were installed and there was one unwanted extension also on the Google that means I wanted that make it set properly cuz I put it there myself alright so just to be clear all the event newer errors he lied about that so I'm gonna show him that in a second regardless every single thing from the beginning for in 74 hours and 17 minutes ago was all a lie they're not actually Google none of the things I said were valid anyway so even if he did fix the problems the problem is weren't actually the problem of anyway if that makes sense so yeah the event viewers actually were never fixed he just switched the views and said look they're fun and closed it really fast is basically what happened these are not those events from the events are this one yesterday Michael said that this was the problem and also you didn't write you can run you told me multiple times when you had to get rid of all these no no this one also you want to remove yeah you said you were gonna remove it like seven different types specifically let me show you let me show you man what I removed can you see application you I don't want you to I want you to remove the problem okay four hours ago you tolling in those errors and warnings more corrupting my computer and I that's why I didn't have the cloud pictures that my Google Chrome didn't work in every issue with my computer all stemmed back to this no ma'am one minute let me just remove them - these are the ones which were having problem I'll remove remove them already which were having problems give me one minute let's hear them now do I go ahead good luck put your face what's your favorite mom I'm not going to take the time like you spend yesterday okay as you know I started the work like ten fifteen months before give me like more - three minutes again they are also going to delete okay what's your favorite food for Thanksgiving mom actually I'm nan I'm a non-vegetarian so whatever with a non-vegetarian food I like them you're a non vegetarian that mean you eat me welcome what I'm saying is I don't eat meat actually okay whatever related with the vegetarian you are a vegetarian okay some vegetarians don't like eating meat because they think people don't respect the animal but I I eat every part of it the gizzard is my favorite part those suckers are so nice if they're boiled for about an hour sprinkle a little salt on them afterwards a lot of gizzard pudding assured cupcakes yes ma'am I like cupcakes gizzard bubble god we even did serve ice cream one year oh mama yeah it's almost as good as when you boil a hot dog you know that little froth on the top yes what's that oh yeah and that's the money it's like a hot dog a latte look what okay I can't take credit for that you know I got it I gotta tell you this at least you're trying brightly you're at least trying I know you didn't actually fix the problem but I feel bad you know you spent so long trying no it's not like money your basic problem was Google Chrome and it was low and the things were there and the Google Chrome is working fine and that's not what Michael said Michael said in my whole entire computer was broken because of all of these problems right here was he lying about that or maybe all I need to ask him actually right here because he threw a good weekend like why don't you both get on the phone and talk it out sure sure sure that I can do he's trying to find a way to make it so it looks like there's no errors he hasn't actually fixed anything it wasn't even I mean it doesn't matter it wasn't a problem in the first place but they made it up as a fake problem and they're not able to fix their fake problem well I'm stopping them from fixing their fake but yeah I guess although he needs no defense and it doesn't really matter because they're still criminals he did fix Google Chrome by deleting everything like and resetting Google hello hello oh he might have actually got it I was distracted trying to figure out who I was talking to me since I'm not getting any response from you at all and I will give you a call back zero basically let let me explain ma'am here you have two part one is custom windows view okay can you see windows may surprise you file I figured it out to be honest mama everything is set now administrator event log is also done applications security service setup systems everything is done you can ensure time and precise miracle I guess I guess thank you you're welcome ma'am and let me tell you my mom your customer ID is still not there that needs to be generator because of the registration is pending mom since yesterday as a we came to know that when the problem gets fixed then only we need to register you so according to you is the problem as sex now ah yes so can we registered you for the services for now well I mean do you think it's fish absolutely ma'am that is fixed you can check it by your own if you want and if you want I'm going to connect you right now to mic so that he will register you for the services okay I mean I don't mind talking in your ear that's right no actually Manama you asked for Mike so he is waiting say okay last 10 to 15 minutes to talk to you so just write to him so that he'll register for the services and next time when you have problem and you can ask for me my name is Jack okay okay well while I talk I liked it thank you so much ma'am you can just talk to Mike and he'll register you for the services I'm already is a problem is there into your computer sap is going to take some time okay make a change let me go to them but the end of the day some time it does take time and buy it whatever you have projected that this whole this this work would be done in like water but projection can't be accurate every time right also clean up the lava right and from future on which I am I'm telling you that if you face any kind of issues related to your computer I would be providing you told free numbers okay and my extension number as well and why when I call us I so I guess I guess what I was mostly interested in is writing to make up a fake problem with my computer and then struggle to fix it for five hours with it so you could charge me 500 dollars and feel good about yourself or with it so I would believe that you actually did something no it's not about that money as you can check your computer that your computer's speed has been increased okay again you can actually actually feel the performance of the computer I'm not saying that you should care about that that yeah that they can like consider what the work you you need to go and check it yourself you wanna get a my own interview yes I can see your computer ok twiddling right I beg your pardon you see that it's wiggling right now alright you are moving it oh my god or you know then you're moving it alright I wasn't trying to tell you that there was a problem so I just want to get your opinion on something this is the gentleman last night that we spoke to he told me that you guys are a scam and to read this web page and I want to get your thoughts on a couple things so this is the tech support skin page on Wikipedia which I consider to be a fairly accurate and non biased source at least in this circumstance anyway we can skip over most of this other than to say the technical support scams typically rely on social engineering and a scammer will use a variety of confidence tricks to persuade them let's look at the companies trick permanent but I want your opinion on this the scammer direct users to the Windows Event Viewer which displays a log of various events for use my assistant administrator and although the log entries are relatively harmless this camera mates fraudulently claimed so there's one thing I missed the command prompt and generate suspicious-looking output like the tree command which I find interesting because you boys love that command you remember how many times you type in a sucker you kept behind and you're scanning the canary visa whatever the things has been going up if I would be have a scammer off if I would be have a doing something kind of fraud to you okay we have not been given you any kind of fake promises that we would be going and fixing all your problems okay we have we have your anything you thought whenever in future if you face any problem in the computer five hundred dollars you're paying today we are giving you services for the for the computer for today and for in future as well if you face any issues related to the computer like your system isn't virus inspector whatever the printer is not able to connect will go and fix those problems out for you okay but I never had a problem with you you never had a problem yet last night you called in about the issues that I get your system was running slow right that's the main reason you called him right and then what did you say five hours ago happy Anniversary by the way thanks for spending five hours with me on this what did you say the main problem was you looked at the Event Viewer and remember it took you about an hour to open up the Event Viewer computer and once you fix no and problem RB my computer what about them it's faster that's ever run before you can check it mom with your own guy so low speed of become I'm sorry I said do you think I'm a fool I know what this does you might not but you just clear you're just clearing all of the logs that doesn't mean you fixed anything you just get rid of the logs you can make it look like you've done something when in reality those logs didn't matter in the first place anyway you basically spent five hours doing nothing and are gonna clean that my computer's better now and you watch five hundred dollars why do you do this like what do what what what do you want me to do it right at this moment I'm shaken sorry why would I have worked on you computer mom everything has been yeah I want you to say sorry for your daughter's sake you keep singing at a seven month old daughter is this the kind of world you want your daughter to live in like something were her dad's scams innocent old ladies into paying $500 for something that they didn't even need issues which you are talking about the support that the $500 which is talking about we would be giving you this support like we say I don't want one who can Borden fix that so - your choice ma'am thank you so much for your time Mike come on buddy admit it what you ma'am I have admitted that we had worked on your computer whatever the issues were this the technician has worked on your machine all they did like all that you did was clear logs that didn't matter and had nothing to do with the supposin problem anyway Mike pitch aligned that's all I want no no URL are actually in the beginning in the beginning you said that you want to pay you want the problem to be fixed and once the problem fix you are a type of customer or even don't want to spend the money yes one day problem do with it and just go away so ma'am thank you so much for talking hello Leslie you lied about the problem [Music]

Channel: Kitboga

Views: 970,673

Keywords: scambait, scam, prank call, call center, robo calls, fraud, improv, social engineering, tech support, netstat

Id: 1ziNSzis8Ts

Length: 55min 52sec (3352 seconds)

Published: Thu Mar 12 2020