- Randy, you say, "(bleep) you, bitch" to these girls in my presence again, I'll knock your ass out. - You can kiss my ass, Jon Tigerfeet. - Apologize! - [Jeff] Randy, you need to listen to him! - Well, welcome. Thanks for coming in here this morning. My name is Jon Taffer. I have opened, conceived, marketed, or operated more than 800 bars. And I'm going to give
you everything I got. I want to really talk for
a couple of minutes now. Greg, do you make exactly the same drinks and recipes that she does? - Well, there's no set recipe list. - So the answer is no?
- Yeah. - [Lexi] There is not a set trainer and as bartenders, we take liberties, but we kind of have a lot of freedom as far as making the drinks and so I think some consistency
there would help a lot. - [Jon] We can't manage
our costs that way. But that's why management has to manage. Have you made any effort
to achieve it at all? As he trained anybody in this room? - I feel that I feel like
we're working with adults here. I'm not a babysitter. - You are a babysitter,
welcome to management. - I expect them to act like adults when they're at work and do what they're supposed to do. - And they expect to be led by somebody who takes them down a path of success. Are they leading you to success? Who the hell is making money? No one. You're the one who's wrong. - The crazier thing than not knowing what the drink ratio
and everything else is, is letting a TV bar man come in here and change the bar overnight. - First of all, I'm not a TV bar man. I've got a 35 year
reputation in this business and there is nobody more
respected in our industry than me and these fricking cameras
don't mean (bleep) to me. Brad doesn't care so Steve
is on a free for all. This place has no controls at all. You now work for me. You guys work for me, too. I'm going to take this place and I'm going to change
every dynamic of it. - If I come in with some
chicken (bleep) cup, you're going to hear about it. I fought for that turtle and
to prove that it was different and we're proud of it. So I'm not going to get rid of the turtle unless he comes with the wow factor and he better come strong. - The cup you have now is
a piece of (bleep) cup. So I'm going up, I'm not going down. Bars are about reactions, right guys? Something I noticed is there's no logic to the direction of pourers back here. Pourers for call brand liquors, always swing to the
right, label faces out. If I'm going to buy a premium product, I want you to see that label. The bar brand, faces to the
left and the label faces me. Simple, you show them the great stuff. You don't show him the other stuff. Subtle things like that
make a big difference, guys. - [Ricky] Just looking
at these drink machines. They're just churning
all night, all night. Is there fresh juice in the turtle? - Yeah. - We make it batch by batch. - Once a week, we break
down all six machines. - Now, after you finished
cleaning the machine, what do you do with that product? - We put the product back in there. - There's juice in that product, could be in there for months, isn't it. You keep adding and adding and adding to old product, correct? That's not cleaning. - You're topping off. It's really nasty to think
that they just top off what was already in there. So you could have some really
old drink in that machine. - Now could you do that
with another food product? Could you take bad gravy and just keep adding more gravy to it? - No. - Guys, you can't do that
with citrus juices either. You've been in the business 17 years, you don't know that? - This is (bleep) (bleep) (bleep), gosh. - It's not (bleep). If you want to communicate, communicate. What I'm saying isn't (bleep), Steven. I'm not going to tolerate that, man. If you think it's (bleep), you're in the wrong fricking business. - It just seems like
every time I turn around something is done wrong, is all my fault. Brad needs to be accountable. Other people have to be
accountable for it too. Not only me. You're (bleep) selling
me out every (bleep). - How am I, me? What am I supposed to say to that? - [Brad] I thought he
was pretty hard on Steve. And maybe he was an easier way, an easier scapegoat because
he's here all the time. But guess what? I'm just as responsible as
he is for some of this stuff. - Are you angry right now? Because I'm not making a fool out of you. Candidly, you're making
a fool out of yourself. All I'm doing is reacting
to what you're saying, and what you're not saying so if you want to stop
looking like a fool, I suggest you start giving me some intelligent and responsible answers. And then you'll stop looking
like a fricking fool. - (bleep) (bleep) - What's your name? - I'm Chloe. - What is the smell? It smells like cat piss in here. - It's cat piss. The owner locks the cat in here at night sometimes to kill the rats. - [Jon] A bar that stinks from cat piss, that's my start on this bar. Why don't you make her a drink? - Sweet tea sour. - Yeah, I can do that. - Is there something in that bottle. There's something, wait, wait, wait, wait, come back here with that. - I told them about this already. - She turned that upside down and there's something
floating around in there. - [Jon] There's a cockroach in there. That's unacceptable. - [Nicole] She was going
to serve that to me. - [Jon] Look at it, floating in there. - [Chloe] Oh my god. - How many other liquor
bottles are like this? - [Chloe] At least two. - Do you have a mixing glass. Look at it. There's one of them. Look at that, guys. That's a roach. - [Nicole] That was
disgusting, I'm out of here. I don't want to touch anything else or see anything else, I'm repulsed. You can't have that much filth and that many bugs in a place,
unless you just don't care. - How often do you see a Roach? - Every day. - A few every day? - Probably. - Where do you see them, do
they walk across the bar? - Yep. - Yeah, we had them in our
cash registers with our money. - When people ask about
headhunters, they're like, "oh, that bar, that smells real bad?" That's us. - And does our owner say about this stuff? - Nothing. - I'd like to meet this guy. Where the hell is he? - How're ya? - Jon Taffer,
- Pleasure to meet ya, thanks for coming. - Pleasure, let's walk over
here and talk for a minute. - Sure, let's go. - My wife orders a drink, the bottle's filled with
a cockroach and bugs. - Wow. - The other liquor bottles
are filled with bugs. The staff told me that they
see cockroaches every day here. - There's no cockroaches in the bottles. - Let's go ask them. Chloe.
- Yes? - How often do you see cockroaches here? - About every day. - About every day. So your staff is pulling
your liquor bottles, they're telling me this
roaches here every day. You don't see it, you don't know it? - Chloe, why don't you tell me about this? Why are you telling him that but not me? - I've told you that we have a problem. - You own this place, you're
supposed to know these things. - There are no bugs in the bottles. - Do you know that this
is happening or not? Yes or no? Do you know it? - Do I know what? - That there's bugs all over your bar. - There's bugs all over Austin. There's bugs all over America. This is a college town. They don't want clean. It's not the culture. Austin doesn't like that. Is it a sterile, clean room environment? No, it's not, we're not in that business. You came down here to tell
me I have roaches in my bar. - I came here fix to your bar, but I can't fix a bar, when I'm pouring cockroaches
out of glasses, man. Come on! - I'm impressed. With all the experience and
knowledge you have in the world, you got all the way here to
tell me at roaches in my bar? I'm astonished. - Really? Steve can't admit to anything. I tell him there's bugs in his drink. He says, there's no bugs in the drink. This guy is filled with excuses and holds himself
unaccountable for everything. That's going to change. I know (bleep) when I
see it, they are there. Either you knew it and
you didn't give a (bleep). - Are you going to lower your
voice and talk like a man? - Or, you fixed it! No, because you're
frustrating the hell outta me. When I talk to idiots, I get loud. - I'm shocked. - You live amongst a mess of cockroaches. - Shocked at your professionalism. - You know what professional is? - Yeah. - A professional is, you don't
serve bugs to your customers. - Maybe you're the biggest bug. I'm responsible, even if Steve isn't. I've only got five days to fix this bar. And I think it's the
worst bar I've ever seen. So I'm bringing my experts in right now and we're going to work. Jessie's gonna walk the bar and see what other bugs and
filth I haven't seen yet. And Joe's gonna come
behind the bar with me and we're going to see
what's going on back there. - There is mold everywhere
in these ceilings. This place has never been cleaned. You see all that, that's all mold growing. - I never noticed. - [Jessie] Yeah. It's not connected to the ceiling, it's falling in your drinks. - That's right. - [Jessie] Which means your drinking mold. - Let's show what happens
when a moron defends failure. This is what happens. - Oh my god. - There is about 30 cockroaches in there. Look at that. - Seeing that many
cockroaches was disgusting. - Look at this guys, those are bugs. Those are cockroaches. - [Employee] He had people
standing in the crowd, looking at him with utter disgust. And he was still sitting there, smiling and laughing,
thinking it was a joke and that it was funny. It's not a joke. This is the livelihood of
a good 10 to 15 people. - You need to get angry at this. You need to be embarrassed about this. Take accountability. - [Steve] John Taffer flew
off the handle about bugs. So we created a drink after
him called the bug bomb. (laughs) - I am going to get on the phone and I am going to fumigate
this building tonight. You didn't have the balls to do it. I'm gonna, you didn't
write the check, I'm gonna. I, your employees, Joe, and you Jessie, are not walking back in this building until we could do so safely. And you my friend, are an (bleep). - Being friends with the
employees is great and all, but it's hard to really get the guys to do what I want them to do on a regular basis. But at the same time, you know, I enjoy them being here
because they are my friends. - Let's get Matt over here. Matt. I'm Jon.
- Matt. - How you doing? How many shots have you had tonight, man? - Seven or eight. - So let me ask you a question. Do you think a drunk employee
can be effective ever? - Not all the time, no. - You have something to say? - Not yet. - I look at these guys. They're not just staff and my
cold employees kind of thing. These are my friends. I mean, we've been
friends since high school. There's an understanding
there between us that "hey, if Jon (bleep) with
Darian, get the (bleep) out." - Next time you ever drink in his place, I'm going to (bleep) fire you and love it. You take one shot, you're gone. I sent six girls in here tonight. One of those girls came in
with this driver's license. Does this look real to you? Then the same girls go
up to the bar there. He doesn't check their ID and he starts serving them all shots. It's irresponsible. - That's a (bleep) fake
ID and you know it. - You guys took it! - My guys don't let anything
(bleep) through the (bleep), you know that. - Really, this came through
the front door of your bar, you (bleep). - [Jon And Bar Owners] (bleep)
(bleep) (bleep) (bleep). - You gon tell us not to! - Oh my god. - (bleep) (bleep) (bleep). - For years, you're going
to sit here and (bleep) throw us out with the rest (bleep). - Whoa, whoa, whoa, whoa! - Shut up, I'm talking. This (bleep) license
made it through the door, you guys let it happen. And then you served them and then you had four shots
with them in 20 minutes. This is as fake as fake can be. Look at this. (paper ripping) That's why we have the reputation we have. So how 'bout an apology? (clapping) - Sorry.
- Sorry. - Sorry. - This is our fricking
liquor license, guys. This could close this bar down for good. This is serious. - Y'all want a shot? (laughing) - That's a (bleep) move. And you wonder why girls
don't want to come here. He's the reason why. - (bleep) this. - [Spellman] He yelled at
Darian, and that's my boy. That's my friend. He's not my boss. That's my friend. - Either you need to be a
manager and create standards or you got to close this place and recognize that you're
going to lose money. That's the deal, guys. - [Darian] He told me my
boss sucks and it hurts me, but at the same time, you know, having these guys here, showing
me that they have my back, in the long run I think's gonna pay off. - I'm so on edge right now, I wanna (bleep) rip somebody's head off. - I don't know, man. This is a bag of (bleep) and you know it. - I know. The thing is, though, I
hope this all (bleep) works. - Great bars survive because
of great experiences. Fixing businesses is easy. Fixing people is tough. When you shake a drink too much, that changes the character
of the way it looks and the way it tastes. That's why martinis are stirred. - [Peter] You can see that
it's misty coming out. - [Jon] Yeah. - Okay, it's meant to be crystal clear. - That's not a good martini at all. - No. - Yeugh. - (bleep) this. - Hey, this is kind of gnarly. - You ordered it. - That's no way to talk to your customers. - What does taste right? - Gin and soda would be fine, man. - Inside voices please. - Look at this guy. - Chill out or get out. I don't go to your bar
and act like a (bleep). - From what I can see, Tim
is not a very nice guy. He had insults customers
who order premium drinks. And then he screams at
customers for talking loud in his bar. Is this guy nuts? There they go. - I'm not surprised. Why would you stay there? - Other than the three
customers I sent in, those were the only four
people in the whole bar. And he chased them away. - Where'd you go? Apparently I make (bleep) drinks. - How is it? - It taste like flat PBR. - Ha ha, that's horrible. - Yeah, even Sarah thinks the drink suck. - Let me make you guys some drinks. - Actually, I want to try the French 75. - I'm gonna toss these. French 75 is great. Done! - Thank you.
- Zing! - You know what, we
got a superstar in her. - Yeah, I think so, Jon. - Did we make those right? - That's actually really good. - You know why? Because I didn't touch
the bottle, probably. - Tim doesn't like the fact
that his wife stepped in and is doing better than him. You should hope she does better than you if you want to make money. I've seen enough. - Okay. - A belligerent owner
insulting his customers, it's all wrong. And it's time for me to
go in and do my work. (suspenseful music) - Oh! - Hi. - Well, hello! How are you?
- How are you? Sarah, nice to meet you. - Welcome. - Tim. - Tim, good to meet you guys. The only people here are
the three that I sent in. This is Clay. So you manage bars professionally? - Yeah, it's my passion. - If he was your bartender for a year and a half standing there
not knowing those drinks with his arms crossed like
that, what would you do? - He wouldn't be here a year and a half. - You'd fire his ass, right? Bingo. Do you think it's funny that you don't know how
to make any of the drinks that you've been on your board for a year. - I know how make them. Just because it's not
exactly to their taste doesn't mean that I'm doing it wrong. - Is this a bartender who
cared about what you wanted? - Nope. - Austin's unique,
trying to keep it unique. - No, you're being a fool. - So here's the reality of it. You want to get behind the bar? You learn the fricking drinks. Next, a customer does
something you don't like, you don't treat them like a child. "Use your inside voice." - Are you gonna use your inside voice? You're bumming me out, man. - [Jon] Good, I want to. If I bum you out, maybe you'll change. The first thing I saw
when I walked in that bar is two people that were
incredibly overintoxicated. One woman was sleeping on a couch. The other guy couldn't even talk. Bars must be responsible. We have a part to play in our communities and overserving that's
going to change, right now. - How are ya? - Jon Taffer. - Welcome, welcome aboard.
- Nice to meet ya. - Thank you very much. - I'm sorry to start this way, but hasn't this guy had too much to drink like five beers ago. - Absolutely. - I mean, he can't even walk home safely. Did you serve him? - Right now? - I have served him, yes. - Don't you notice how drunk he is? - [Bartender] I gave him water. - You gave him water, did
you also serve him beer? - Beforehand. - That makes you irresponsible. When we're irresponsible and
we hurt people, I get angry. Look at her, look at how drunk she is. She can't even walk. So you got bartenders
who are overserving them, is this the way you run your business? - Came the way like that, excuse me. - [Jon] Let's get this
guy outta here, okay? - I don't want you to talk
to my customer like this. What I live from is repeat customers. That was, I was completely offended, when you spoke to that guy like that. - Mistake, mistake, - Yes, but you made a mistake, too. You can not talk to the
customers like this. If you were here to help me, you can not talk to my
customers like that. His style is different. This is my business. He will have to consult with me. My philosophy is just as good. So what if I'm not a millionaire? - Now I want to share something with you. You came in here tonight,
you put on your gloves. - Yes, sir.
- Right? Then you went out into the
room with those gloves on. You touched people's clothes. You then came in here
with that same glove, sprinkled it over the food, by the time you were
finished in 10 minutes, this entire kitchen
was cross-contaminated. It's time for me to go inside. This guy is the anti-owner. He's doing everything
wrong that he possibly can. And the days of this club are numbered if I don't rescue it quick. - I love to party. And I'm having a good time. When he comes in and he's
all pissed, ooh, I'm scared. But you know what? Dudes, he's. (giggles) - Paul, Jon Taffer. - Hi, hi, hi Jon. - How you doing? - Good. - Are you doing good? - I, I, saw of heard of you. - How drunk are you now? 'Cause I've been watching
you abuse your employees, disrespecting people. - Yeah, because they suck. - But they work for you so
if they suck it's your fault, isn't it? - Yes. - So you're the one who sucks, not them. - I know. - Do you like being a failure? - No, but. - Are you losing $15,000 a month? - Yes. - Do you think you're
going to turn that around cursing at your employees? - I think they deserved it. - They deserved it?
- Yeah. - I say nobody deserves your abuse. They deserve to be treated with dignity. How would you like it if I abuse you and tell you that you're a (bleep). Would you like it? Do you like when I talk to you that way? Why should they like it when
you talk to them that way? If I do that, I'm a (bleep), aren't I? Right?
- Yes. - So if you do it, aren't
you an (bleep) too? - There was no reason for
it to get like all that. Treat people like people. You don't talk to people like that. And my employees, they deserved it. Fill my drink, (bleep) bitch. - Paul's actions are gonna cause him and his employees to fail and I'm here to turn that around. You're the manager, right? Don't you treat your
employees with dignity or get them out of here, one or the other? Does it serve you well
to keep an employee here and then abuse him? - No. - How's he going to treat
the other employees? - Drink, bitch. - I'm talking! - Dude, well give me my (bleep) drink. - Paul, behave. - [Paul] Give me my drink. - I think he's a drunk (bleep). - [Paul] I want some more Janet Jackson. - I'd like to see you sober, 'cause as a drunk, I have no
interest in talking to you. - [Paul] I want a drink, bitch! - This is getting worse by the minute. You're going to get the employees angrier and you're only gonna
make your debt worse! - I'm thirsty. - [Jon] I try to talk with Paul. He looks at me and says, "I'm thirsty." The guy's been drinking all night. Get him the hell out of here. When he's sober, I'll
come back here tomorrow and fix this bar for you guys. Get it in the cab and go home, jerk. - Okay, give me my (bleep)
drink and I'll go home. - [Jon] I will see you all tomorrow. - This is why we're dead. Completely dead. Fill up my drink. - [Bartender] No. - Fill it. - Another rule, when somebody throws (bleep) at you, we don't serve you drinks.
- Listen, listen. Listen to me. If you want to work here, give me a drink, I'll go home. - This is your drink. - Go (bleep) off. You guys (bleep) suck. You should be fired. Trust me. I know what I'm doing - Paul. - This is just too much. - I think when Jon gets to know me better, he can learn something from me. And then Jon and I are going to party, so he can tell me, "oh my God, Paul, you are
so right, and I'm so wrong." - [Jon] Guys, my name is Jon Taffer. I have turned around over 800 bars. This a good friend of mine and one of the best mixologist in a world, Peter O'Connor. Peter is the master of whiskey for Diageo. So what I wanted to do now, Peter, is let's see what we got to work with. - Okay, no problem. How often do you clean the bar guys? - Every night. - I just want to show you this. So you can see properly. Soda gun is clean. But how often do you clean this? Look at that. Look at this. How often do you clean that? - What is that? - That's sugar syrup. So there's flies in there, there's bacteria in there,
that's an E. coli colony. And the soda gun is sitting in this. - [Peter] Like that is just disgusting. - You guys said you clean every day. - I can't explain it. - Laziness on the employees.
- That's all it is. - [Peter] Guys, come around here. I really want to show you this here. What is that on the glass? - That's a roach! - [Peter] Oh, there's
another one inside, Jon. Oh, that's disgusting. - [Jon] Look at this. - Ah. - Look at these roaches
inside your beer cooler. Did you know that there
were roaches here, Jameson? - We found out a bunch of them were living under the printer
machine back there. - Let's go check the kitchen.
- Okay. - Hey Nick. - John, I'm just going to show you here. Open this up. I'm just going to dump this on top here. We've got bugs there and not only that, this says seasoned flour breader and I opened that up and I'm seeing that in there. - [Jon] Okay, that's disgusting. You know, guys, I'm
trying to stay calm here. But when I see this Todd,
cockroaches in your flour. If there's roaches in here, there's roaches in the
whole (bleep) kitchen. It could be anywhere. I am going to get on the phone and I am going to fumigate
this building tonight. When this place has no roaches, then Nick and I will
come back and go to work. - There were bugs. You were back here all night. I've had my ass chewed by
professional ass-chewers and John Taffer can't break me. (rock music) - Good morning. I had an exterminator come in here. He found roughly 14 colonies
of German cockroaches. They carry literally hundreds of disease. - Ew. - Because you're irresponsible. - I need you guys to let us know. Now I got to look like a (bleep) 'cause we got roaches. - You're looking and blaming him. - I'm not blaming anybody. I take responsibility. - (bleep), you made
yourself look like a (bleep) - I (bleep) take responsibility for it. - [Jon] Thank you. - But I can't be in every
single spot every day. - You don't. How about looking at him and saying, "I'm sorry, I'm the owner." - I'm not going to say that one right now. - Why? - Because- - Did you know that we're here? - Yes. - Look at him and apologize. - I don't owe him an apology. - You don't think you owe an apology to employees that are working in a roach infested environment? - The environment
wouldn't be roach infested if they were doing their jobs properly. - It wouldn't it be roach infested if you were doing your job properly. - I'm not going to apologize. - You will not humble up Mr. Ego. - No, not on this. - Rather than being accountable for having his employees
work in a roach infested bar. Todd passed the blame to the employees. Lizzie, what's wrong with this place? - He can be mean. - I'm an (bleep), got it. Put an exclamation point on it. Move on to teaching us some stuff then. - I make the rules, not you. You've made the rules
in this business so far. How the hell is that working? - It's not working. - So shut up and let me do my job, okay? All of you can picture customers that have come here and
not come back, can't you? - Yes, sir. - I want you to see for a
moment, what customers see. Watch this. (cheering) - So not our proudest moments. - You're acting like children. - All I was asking her
what was in it, like. - She doesn't know. We don't tell our employees. - What the (bleep) are you doing? Stop talking (bleep). - What's going on? They're arguing. - Tell her to go sell the shots. Amanda, hey! - Stop, stop! - Did you really just hit me in the face? - Look at this, how dysfunctional this is. - Ridiculous. - Well, they're all
arguing with each other. - Yeah. - Go! - Sell the shots, don't
sit back here and bitch, go sell 'em! - That's how the bar owner acts. 'Cause you're a (bleep) bitch. - [Employee] She's a bitch? You're a bitch, (bleep). - You guys are dumb. - I swear to god, I'm gonna hit her. Stop (bleep) that way. Are you (bleep) serious? - Stop. - Stop (bleep) doing that then. - So Amanda, the manager and Cerissa, the shot girl are arguing. - They're going at-
- Oh! - We got a fight. - Let's stop this. They're beating the
hell out of each other. - Get the (bleep) off me. - [Jon] She's hitting her. Stop, what are you doing? (bleep) - Are you (bleep)? - Hold on. This is your bar, wait a second. You're the manager of this bar. How dare you disrespect that girl! - Shut the (bleep) up! Get out of my face. - Where's the owner of this bar? Get him out here now! Is just your manager? Do you allow her to
beat up your employees? - No. - You have an employee beating her up. Her head hits that concrete,
you're out of business. That's assault. If she got hurt, she could sue you. This is your representative. She's beating up an employee. Why aren't you upset? Why am I screaming and you're not. - I wasn't out here. - I will scream at you all day long. But I will never hit you. - I don't like when
people yell at my wife! - I'm trying to save her ass. - You're not talking to
her, you're yelling at her. - Why don't you stick
up for her a little bit? - I am sticking up for her. - Bull (bleep). - You stick up for your business! - I'm fighting for her right now. - You stick up for your business. - This girl will bury you. Fire her ass. If she's here tomorrow, I'm not. That's your choice. Goodnight. - Thank you. - I never even went
inside this bar tonight. I broke up a fight in the parking lot, got in a fight with the owners, gave them an ultimatum and left. That was my first night. Totally unproductive. - Get the (bleep) away. - Amanda been the problem,
for so (bleep) long. - Since day one. - Dragging your down,
dragging the bar down. - And why was I on the ground? - Cerissa, you ask for it all the time. - I asked for that? I asked for that bitch
to take me on the ground? - Look at what they're doing. - Dumbass! You're too drunk! - This is ridiculous. - Oh!
- Whoa! - I will (bleep) your world up, son! - I've never seen this type
of employee interaction in front of customers before. - I mean literally behind the bar. - It's a (bleep) joke. - They're causing him to fail. We're here to stop them from failing. And it starts now. This bar is a free-for-all. There's no leadership. Jeff lost 1,000,001 and
he'll lose another million if he doesn't change
his course immediately. Jeff. - Jeff Cider.
- Jon Taffer. Let's go talk in the corner for a minute. - Sure. - So I'm here to help you. You have an accounting background. - Yes I do, 31 years. - You know numbers. - Right. - 1,000,001 you have into this property? - 1,000,001 plus. - So you have your whole savings in this? - I got nothing left. - We don't turn this around, we're done. - We're done, absolutely. - I watched your bartenders squirt each other with a soda gun. - [Jeff] Right. - [Jon] Fight with each other. You're sinking and they're causing it. - I know. - Here's the deal, close the bar.
- Absolutely. - Get the staff together for a meeting. Your future starts now. - Hey Missy, call last call. We're closing for the night. - All right, last call! - I'm really frustrated right now. My staff closed me down
because their attitudes and the drama. - Sit down. - You're mad. - Hey guys, let's all get
together for a meeting. Pull 'em all together for me, Jeff. Hi guys.
- Hi. - You know we haven't met, but I've been watching you guys all night. Am I bothering you? - No. - How about facing me? This is your staff, Jeff? - I'm sorry, she does
not have an attitude. - What do you do here, Randy? - I'm (indistinct). - How drunk are you right now? - Am I drunk? - You're drunk, Randy. - I'm drunk? - Yeah. - How often does Randy get drunk? - Every day. - Every day. How many women have Randy
chased out of this building? - A lot.
- A few. - So what the hell do you do here other than cost him money? - He's my security in the night. - He's security? - [Jeff] Actually, he does a good job. - He's the one who should be carried out. - You know what (indistinct), for take this (bleep). - You can't even (bleep) talk right now. Sit the hell down. That's the epitome of irresponsibility. - [Jeff] Randy, sit down, please. - I'm good.
- And listen. - Sit down and listen.
- I'm good. - Sit down and shut up for once. - Know what, shut the (bleep) up. - Randy, I'm asking, Randy, I'm asking. - This is the (bleep) problem right here. - Randy, you say, "(bleep) you, bitch" to these girls in my presence again, I'll knock your ass out. - You can kiss my ass, Jon Tigerfeet. - Apologize! - I'm having somebody
talk to me this way, nah. - [Jeff] Randy, you need to listen to him! - Kiss his ass, (bleep) that. I'm not kissing this (bleep). - Not asking you to kiss his ass. I said, listen to him. He came here to help me, I'm going to lose every
(bleep) thing I got. Do me a favor. - What would you do if
you owned this place? - I'm gon tell you right now. - What would you do if
you owned this place? I can replace you in five (bleep) minutes. - I'm done, Jim. I'm not doing this (bleep).
- That's fine. - I love you with all my heart. - [Jon] Yeah, right, I
love you with all my heart as he (bleep) him, right? - [Jeff] That's fine. - Is it fine, Jeff? I say you get the (bleep) out of here. - See ya. What the Sam Hill's going on
with this (bleep) damn place. Kiss my mother (bleep) merry ass. - When you work with the
losers, you get a loser bar. When we work with winners,
we have a winning bar. Guys, we got to fix this place. A million, one hundred thousand
hours, can you imagine that? He's going to lose everything. Guys, I want us to be one team. I've watched you spray
her down with a soda gun. - I wanted her help from behind the bar. She was drunk. That's a liability. - But you don't do it in a way that all the customers see you. - I feel like they
don't respect me at all. - Respect is earned. - Every time that you drink, you're yelling demands
that aren't even needed. I've got this. - Jeff, your lack of
leadership is causing this. Do you understand that? - Yes I do. - I've got to tough you up buddy. - Absolutely. I'm in here somewhere, I think. - [Jon] Right? (rock music)
