This Clueless Scammer Went Crazy After 4 Hours

yeah i i have an email saying there was a six  thousand dollar purchase made on my uh like card   or something and i i did not make this purchase no  problem sir i really apologize for the same that   you are receiving anything like that but uh do not  worry we'll take care for this my name is william ross r-o-s-s or you can call me bob i'll call you mr ross if you  don't mind about that okay okay so uh wait one thing uh that is costing you about 6149  something like that and this order   is getting delivered to billy right do you know  anybody in delaware what was that about delaware yes it's getting shipped to the place delaware so  if there is anyone uh in that place you know about   it any friend any colleagues any family person  over there yeah uh is isn't what's this hold on oh i thought no no i was thinking  one of my friends was the where's sanders i thank you no i don't i don't  really know anyone from delaware i don't think   except for maybe and if you know anyone someone  from television or something so uh recently you   have shopped with walmart that's great okay and  this is a fraud order that has been done to your   account or we can say done to your information so  in the recent time mr william any 50 or any phony   email you got which is asking for your personal  information or anything like that happened   well yes i got an email and that's  that's why i'm talking to you   not this one before that any other  what do you mean sorry can you explain   could you could you use could you give me an  example sorry because i i'm not i'm not very tech   savvy actually this the other day i was sitting  there trying to get my ipad to play a tv show   and i didn't realize that i had to log in to the  to the you know app or whatever so i just kept   telling the little thing over and over i said  siri i think that's her name right i'm saying   i'm saying siri play the weather channel over and  over and over again and she's she's just saying and then it didn't know where i was  located either so i it was a it was a   whole mess i think i spent three hours on  hold with apple trying to figure that out i understand next time anything  happens like that i'll share the   direct number with you give me a call i  will be helping you out with that okay yeah thank you very much because i just feel like  i wasted an awful lot of time on all of them every   of your personal details has been used with the  payment mode to made this fraud order so now i'm   not sure whether you have the registered account  on the websites or not but there is clone account   you're telling me somebody was able to clone me  and then they didn't take that technology and do   something useful with it they used my clone  of me to purchase a television from walmart yes sir and that's not just for the not to  clone you because basically they are using   any one of the things whether they hacked into  your email addresses whether you can say they   compromise your devices there is a little loophole  by which they are taking your information out how did they get there that has to be  checked first of all because there are   some troubleshooting by which we can check that  and we can stop them also because if if there   is something happening like that we need to stop  anyhow right because this is just the first order   right wow i had no idea if they could clone humans  i didn't know that no dude if they didn't clone   your mind your thoughts they cloned your personal  information basically okay so they can't call my   brain but they can clone my body so you're saying  there's a there's a basically a twin of me that   looks just like me but they put someone else's  brain inside of it that's even more terrifying   at least i know but i'm generally a good person  except for you know every once in a while i sneak   extra things into the movie theater that i'm  not supposed to but if they put someone else's   brain that means you're telling me someday  i could be walking down the street and see   me not in the mirror another thing and that  me might even want to push me into the street   i wouldn't but i would push my clone  into the street just to be clear   okay so they basically tried to uh the order  is already on the way it left our warehouses   so in that case only you are the responsible  person who can go ahead and stop it from there   first of all this has to be fixed the payment  will not get deducted that under my control   the payment is under my control that will not get  deducted from any of your accounts but you need to   check this out anyhow how come this is happening  okay how come somebody's taking your information   um well that could be any reason right let  me name a few reasons espionage sabotage mutiny revenge love mystery aliens illuminati political motivation  it could be political nature aliens is definitely a thought or it  could just be maybe someone's trying to   get a really nice gift for christmas and they  accidentally used my credit card information   what if they accidentally like what if their  credit card number is one digit off than mine   is that possible possible that or it was  the democrats that's actually possible   sorry they said that you can actually protect  and control your place and your things by putting   actually a protection so that you will  not get harmed with these kind of a thing   because everybody is not good in a safe world  so you cannot change the world but yes you   can take uh and you can be safe by yourself ah  okay i don't want to be picky here sophie but   i do think we can change the world but anyway if  you wanna i mean i here's the thing sophie here's   the thing sophie just explore this first second  because it's important can you name one thing   that you could do today that would positively  benefit you a friend or your community one thing at best let me think of it yeah anything  that will make your life better   your family life's better or those around  you better one one thing sophie donation   yeah or maybe donations you can say  about that maybe give somebody a hug i don't know maybe something off your list that  you've been trying to do for a while maybe start   working on a new healthy habit yeah maybe go to  the dentist i don't know there's a whole bunch   of things that could make things better right  all right well maybe you should hang up the   phone then get to it okay so i'll do it in the  evening i'll start from the evening once i go   off for myself right now i'm just talking sophie  i thought you cancelled the order 30 minutes ago   i was just enjoying our conversation i have cancer  i have time for the payments for you so that you   will not get charged about it right but you need  to check this out so that in the future this   will not happen again with you so go in front  of your computer so that i can guide you with   the website name where you can go and check what  exactly is happening and how you can stop that   okay hold on a second so let  me get get on the computer okay look at my turn on your  computer upstairs laptop okay   are you using a windows device yep it's a dell  okay so you're going to work on dissolving it   and everything yes yes till the time please  follow some five to six steps which he guides   you and once you uh follow all the steps i will  be back connected with you okay okay all right   hello thank you for calling support this is lance  yeah you're connected sir with lance roger am i   connected with mr williams  oh hey lance how are you i'm fine mr williams how are you doing today   you know i i'm doing better now that i understand  what's going on because you know for a minute   there when i was talking to sophie i thought  i could have swore she said somebody cloned me okay no i right now i hope she gave you  proper information did you have any doubt   you can still ask me i have no doubt in my mind  that sophie is dissolving the problem you are   a action hero you're fighting against bad people  on the internet what would the name of my actions the the name of your movie i like that you're making thank you for  making this fun i really appreciate that   because sometimes being on  phones it should be mr williams   sometimes being on phone calls like this  can be a real boring endeavor william   the dragon slayer part three the trilogy movie  now in stunning ultra coloring mr williams   yes mr williams look on your computer sir yeah  look on your computer i'm sending you a message   on your computer now i'm sending a message on your  computer so it looks like they're trying to say   something along the lines of all right  we got rid of the transaction but there's some problems on your computer there's  some problems on your network so now we have to   solve that or something like they're they're  morphing into a typical tech scan maybe   i thought sophie fixed the problem  once you back do let me know i'm bosses are always significantly  smarter than their employees   everybody knows that they are always so she  is a well qualified she's well qualified   better than everyone on the floor today i  just found a root cause yeah you see this   just like it's it's sort of just how things  work like bosses are smarter ceos are smarter   like people in government are smarter all the way  it literally it goes all the way all the way up   the ladder right uh all the way up to the height  the president of the united states of america is mr williams yeah i'm here yeah mr  williams do one thing i laid back i take back my statement these two files over here  on your computer screen write them on piece of   paper are you drawing something right now you're  drawing you're drawing a circle you're drawing a   cookie you're drawing the sun you're drawing a  rainbow not a rainbow you're drawing a balloon   a deflated balloon a shriveled up coconut now a  shriveled up mango it's a it's a banana a banana   banana uh avocado sorry i've been playing a lot  of charades i apologize i take it back sorry   what's css rss okay i will tell you sir there  are some you know you see this file right csrss   i will google it okay let's google it and check  what's google is telling us about this file let us   click on the first option which google has given  us oh look at that one how to delete it is that   what we want to do hold on just the first one the  first one my computer is moving all over the place hold on hold on hold on just doing for some reason  my mouse i can't get my mouse under the control   okay okay do one thing step by step guide do you think are  we supposed to get rid of this sucker   oh oh oops the world wide web eye tech  professionals are totally legit tech support   you think we should call them is this a pro  is there a problem with my computer no no okay just let me check that okay okay  exact problems so that we can help you   yeah i appreciate that walmart is willing to  spend over an hour with me on the phone die   you know diagnosing my computer  it means a lot sir hello hello hello oh yeah sophie that's correct i just don't  understand i don't understand what's going on   i'll tell you sir because what  happens if we found any of the issues   and by any chance it's a regular case of a  compromisation that's always resolved by me   but when the technician was guiding you  with the steps and when he got connected   with the secured network of yours we got  to know that this particular file that is   a major and this is the most sophisticated  compromisation that ever uh we have seen there   are very rare cases which is having these kind  of files onto the network and you are one of them   it's not letting me open anything let me just  tell you that so did you cancel my walmart order yes already did sir because once we  got to know that this is a trojan file   we got to know that they are just making us  um understand that this is the address this   is done by mr norman or something like that  and it's done on your account but basically   what they are trying to do this particular thing  why they want us to get just puzzled out with this   particular thing so that we never got to know  that this is a file that is they are running do   you understand so they put that on my computer  and then not on your computer basically no no   not on your computer your computer is perfectly  fine right now they put it on the server that can   track all the devices together at the same time  we are talking about more than it's been two hours   right so do you really think so because we  uh yeah it's more than two hours i guess   near to that right so we just uh got yeah we just  got connected why because your face on my shoes   this might be the nicest thing that  anyone's ever done for me all week   oh my god there's a kid that's  uh are you crying mr earlier are you fine no i'm not crying are you crying no i don't um cry are you worrying sir what is uh  what is you thinking about why are you   worrying about anything everything will be  good i'm not crying i'm just thinking of   i'm just thinking about how you know you you  you spend the better part of two hours helping   someone you don't even know with their  computer when you're not qualified to do   something like that i mean you were you just you  were just there to cancel my order and i oh god i'm just opening that for  you just give me one minute see over here it says your ipa address the city  might be wrong with the country the city is the   chicago and it's the internet service you said  that it's horsling it's web clip two objects   llc okay that's my internet provider yeah so are  you telling me that i have to buy this then how   much does it cost no no no no no no no no no no  no no no no okay let me just do that 99 a month   oh my god one second you don't need to buy  that first of all okay you cannot get six   okay listen to me that's why you  don't need to buy that mr william   that's expensive do you know how to security cost  oh it's 50 a year that's not bad if you buy it no i said you cannot buy that you got me you got  it you got me sophie you got me if i pay for the   whole year that's fifty dollars no you don't  need to pay that this does not help you out   no okay listen to me mr williams okay  hold on william william dragon nice you don't need to take god you got me you  sold me i understand you've been helping me   the least i can do is go along with this and god i  hope you get a little bit i really hope you get a   little bit of a kick back to me i hope you get  like a little bit of a commission on this one   because you've been so you've been so helpful  listen this is not the product now for us no   you cannot you you can fifty dollars very  reasonable sophie very very reasonable   mr william this will not help you out listen  gosh three six seven seven one two eight two mr william listen to me okay  okay stop stop doing that okay   listen to my mr william this will not help  you out i was just showing you the ipad you have been more than helpful and you  know earlier i was getting a little bit   emotional because i was thinking about just  how how selfless you are to have gone through   the whole time oh it was  eight four five four eight   five one second mr william we cannot put your car  details over there listen to me no one needs that   you have just been just a dog just a darling  oh my god i'll go ahead and buy that and then   okay all right thank you sophie thank you for  that thank you thank you for the explanation   no no this is funny thank you thank you thank  you sophie you have been a dream come true   literally i was dreaming just the other  night about fixing my notepad and then here   you come you and richard you swoop in save the day  you are the action hero sophie not me thank you   and first of all please come to  that thank you so much it means we cannot celebrate because the problem is not  resolved yet you just buy the software which   you don't need at all that cannot protect  you no that you told me that that protects   me no i said that this i was just showing you  the ip address over there winfin is something   that is not helping us out anyhow i did you  what that i was trying to stop you every second open your email and cancel the order  right away that's not needed what   what are you saying sophie will you yes i'm saying you to cancel the order the  order will not help you out that's the reason   why i'm talking from last 15 minutes you told  me specifically that i needed to buy this you   sophie you specifically said that my ip address  is compromised there are hackers that's why they   i get it now sophie the past two hours makes  complete sense the hackers took my ip address   and my identity cloned it purchased something  off of walmart and now because i purchased   that vpn they will never be able to do it again  i have 100 privacy and security online all thanks   to you what do you what do you need to buy you  need to buy a perfection which online shopping   website you are comfortable with amazon or what  exactly yeah what kind of protection is it called amazon.com what kind of just tell  me that you tell me the name of it firewall that would i guess the perfect for you  for right now as for your what's it called m-e-m-e and that's not my product we are purchasing  it from amazon okay okay yeah i've never   heard of this in my life but let me take a  look this is a security okay that you need   and do not take the price because this is  not the prices for do not need the presents   that's not what you want i'll tell you can you  just show me no no no no no i'll tell you sir   first of all first of all you will not put any of  the car details show me on amazon sophie sophie   just show me the product i don't want to waste  your time you've been so helpful today thanks   i would just check what the seller names first  of all like which is the great sailor over here   give me one minute i would suggest  you with one thing uh listen to me   very carefully now just show me please which no no because it doesn't have that uh this is  just a hardware part we need to saw a security   enterprise license we don't need the hardware  part there you go okay this has the one-year   enterprise license so i'll say you don't you  do have the hardware part listen to me okay this looks like exactly what we need and it  may arrive after christmas but that's not   too big a deal you know what  no no sophie i trust i trust you need to stop buying everything just stop  buying everything listen to me very quickly   you don't need the hardware  this is what i need okay just no   william you need uh listen to  me listen to me carefully okay hold on i won't do anything without  your permission do not buy anything okay   hold on so you want a meraki firewall enter  price license that's what you were asking about   the enterprise license because you were saying  i already so i already have the uh no no no no   let me just see how much they cost to see if they  would be oh that's not bad at all 186 dollars   no right i'll tell you dude first of  all listen to me if you will buy this   uh now listen to me let me complete that for you  okay if you will buy this it's basically if you   want to get it installed also you need one  particular person to install that security to your devices no you didn't understand i got it   it's going to show up by the 20th i'll call  you back you can install it for me okay selfie god you guys are there you are the nicest walmart   customer service people i've ever met you didn't  listen to me what i was trying to say to you   we cannot do the shopping from the online websites  when we know that you are having an issue with the   same artist right i was trying to tell you from  the past 15 minutes i'm not sure on which words   i should tell you i told you again and again  we don't need the hardware part we don't need   the hardware part because you have a router  or a model right now enterprise license um   enterprise license yes you bought it but  you know what if you buy it from amazon we   don't have the license key to install that on  your devices do i have to buy it that's what i   was trying to say to you no you don't need to buy  from walmart at all so these are just the shopping   websites i thought you said this was going to be  changed i just paid 100 bucks for that enterprise   on amazon much cheaper i think we should  just use the amazon one listen to me listen   to me this is not the actual fight this  is the actual price the discounted riser   so 99. this is you will be paying this will  not be the one you are paying this is the   company prices they have for the third party  okay and one more thing i didn't share the   lifetime price if you want to check their lifetime  price today lay it on me what's the lifetime price okay so the lifetime is actually the sleep  one according to those prizes it's triple 9.99   for uh all your lifetime not the devices lifetime  so it's going to be covering all the devices cheaper than the five-year plan and  it's the same price as the internet oh that's with the discount okay okay yeah so  that's the thing let's do the five let's do the   uh let's just do the lifetime plan enough talking  right it's time for action let's do the lifetime   because this will take a lot of time for me  to fix that out yeah okay okay might be you   get the billing discounts also on this one  from the billing team because they need to   they know how to give you the discounts on the  uh by any chance series is above 60 or something yeah and honestly if i could  just send a wire transfer to you perfect i'll just check with my billing team  okay please be on the call i need some of your   information to generate the license uh  what is the best time to reach in a day uh just in the morning or just in the maybe   yeah the morning is fine like five  in the morning five in the morning yeah why you wake up five in the morning they  say the early bird is the one who goes outside   where the grass is green and i don't want  to put all of my babies in the same basket   so uh so should i make up to five to six or five  to eight or five to nine something like that   really just first thing in the morning would be  best five five thirty yeah so mr william what   i'm doing right now uh just please be on the call  itself i'm transferring your line to my building   department okay they will help you out how to do  the wire transfer okay and they will do everything   for you once they give you and send you all the  documentation i would suggest you one thing after   doing anything uh once you got the documentation  i'll start fixing the work for you okay thank you sophie and again i i just  want to express my sincere gratitude   it's it's overwhelming to me that that you  would take this much time out of your your day   to help me so thank you i'm sorry to make you uh  like spend this money on these particular time   on the day i'm sorry that uh we cannot do anything  right i'm glad i'm glad i'm i'm happy that this is   you know because you saved  me six thousand dollars well   you saved me five thousand dollars because  i gotta pay a thousand but you know whatever i guess this i feel like i'm saying this every  single week if not every day this is not what   i expected i'm i anticipated this being some sort  of refund scam and now it it went from the the uh   what's it called walmart tech what was it walmart  customer service emails me saying that i got a six   thousand dollar purchase on my account they're  worried someone stole my identity and now the   kindness of their heart they're helping with my  computer and now i'm i'm doing the typical tech   support scam or i'm i'm paying for something i  don't need it's just twists and turns okay so   uh william first of all this is the security  department we have some authorization to check the   account mr poland then we can go ahead and do that  because sometimes there are some instructions on   the accounts also right so that's the reason why  the bullying team wants you to open the account   that's also a wired transfer but that will be  done in front of you in front of your screen   and you will be doing that that will be done in  front of you uh but yes that account will be uh   and you need to open that account and then i  should do my bank of america account or my other   fake account well my fake bank they're just  checking the last part for the bullying   documentation and everything so whatever was the  concern we'll try to give you the documentation   for that so there were some things left that had  to be checked they were just trying to take back   whoever is on my computer is very suspicious  right now like thank you so much for your time   patience this is veronica from blink team how are  you doing today um i'm okay veronica how are you i'm good thank you for asking sir so  as my technician told me that you wanna   pay to online banking right well i mean   i don't like to do a lot of conventional  transactions because the government likes to   get get involved sir there is a process right  so we need to follow our policies as well   we cannot just put the money in the air right so  we need to follow some instructions and we need to   follow our policies and that is for each and every  customer that's your old house yeah i move i moved   and i i have all of them located right now i  have all my mail forward well it's very private   i move i moved to chicago and i don't want  people to know where i lived i told her that   so you're saying that you're in chicago right  now what is it i don't know why it says this okay fine you got me fine   i didn't want to tell i didn't want to tell  her what well i'm in kansas what do you do i tell everyone i'm in chicago is there a way  that okay how about this how would i just pay   you without my my bank is that the problem  is the problem that i wanted to buy how are   you going to pay that is the problem because i  said how are you going to pay then pay with my   bank what how else can i pay okay you can go ahead  and purchase the gift card from your nearest tour i don't know who you are i don't know who you are  you're making me very uncomfortable even i don't   know who you are sophie was very nice and you  know i don't know you have gone and just ruined   the herschel yeah because he was listening to  you from last two hours so she was nice right   yeah sophie sophie was just trying to help me  with the problem i'm having and you're making   things difficult so you're gonna pay that you  know right you want to pay that amount right   you cannot information i  cannot provide information   see no i don't need your credit card if you  don't want me to provide the information i   don't want to provide the information go ahead  and get the gift cards from your nearest toilet why is this so how's difficult is it for you  can i just go on walmart.com does walmart have   does walmart have the product for heaven's sakes   man you guys are this is unbelievable available  on that that's why we are getting uh directly   from this sonic wall it's not available  there mother spellings are wrong i mean it's it looks like they're available you can  buy the gift cards from her and let me know   i will get this equity for you which one  of the which one of these should i get   again once you choose to pay you need to  get the exact address your email address which is one of these should i buy jeez i hope you learned like it's like you don't want to   continue with that like you don't want to sell  this to me or something it doesn't make any sense and even if you buy it we will not be the  one who will be installing it we won't be   able to install it that's a hardware part  would you look at would you look at that   you didn't have to make this so dang complicated   you got the study do you want me to celebrate  it yes i want to celebrate i'm here for chris you made this incredibly painful sorry can  you transfer the phone back to sophie please   i cannot why it's been two and a half  hours you're wasting her time three hours   yeah three hours great job you're good on math so what i'm starting i'm starting to wonder if  you're if you're upset that sophie made the sale   and you didn't get to make the sale i wonder  is that it huh you wanted to steal sophie's   commission so you were just making it difficult  it's so easy sophie in her quota and you have it   veronica can't sell things you know why  it's because you're a big fat meanie face maybe you should maybe you should be nice  you know maybe you should be a nice person   with me disconnect the connection trophy  i'm telling her to disconnect the connection sophie call me back i think they blocked my number  i actually can't call them   i was trying to call them back but they  i think they could only call me at this point you

Channel: Kitboga

Views: 406,241

Keywords: scambait, scam, prank call, call center, robo calls, fraud, improv, social engineering, voice actor, tech support, tech support scam

Id: E6elm0-vtFs

Length: 43min 38sec (2618 seconds)

Published: Sat May 15 2021