I Was "Accidentally" Sent $40K (Full 2.5 Hour Call)

um [Music] oh i've hit my hotkey to start the timer so many times but the num key was turned off no all right hello okay yeah i got google chrome on now okay now on top you will see a search bar you see a search bar yeah yeah all right now just type the www dot okay that any is dot com it's a n y okay d e s k do you like david e like edward s like sam k like kevin dot com alright and press enter okay now it's taking me to the remote desktop software right right you will see a red icon which says download you see download yes hard yes i do give a click on download one time okay only one time we will see something at the bottom left hand corner going around yeah yeah it's doing it it's doing it once it's up just give a right click on it and it will ask you to open okay all right yeah this is a it's not bad i mean pretty easy to do that's right he wants me to run it ron that's right okay it sounds busy where you are pretty busy over there i hear a lot of like cars right uh it's the street and below our office right right right is there something special going on today or just you know no sir uh it's a normal day okay all right just wonder that's okay so what is it showing up um it's got number everyone's got it says this desk and stuff like that okay you see the numbers right yeah yep okay so just read out the numbers to me okay hey you got only fourth of july plans by the way fourth of july everybody have hot plans so yeah or are you what are you playing on whatever number a big opponent i said what are you planning on doing uh sir we're not authorized to talk anything about these on the phone because every call has been recorded so uh you might know the number which is popping up on your screen okay i'm sorry what is the number okay yeah it's sorry it's none that's right that's right okay just too long i'm going to send you a security warning okay okay just to make sure that you are the right person of our company just hold on the right person of what as you are the registered customer of our company okay and as you want to cancel the contract and determine the service okay we're going to terminate your security warning yes we are going to terminate the service right i mean yeah so i'm going to send you a security warning okay just to make sure that the software is active on your computer okay how long does it typically take to terminate things uh it won't take much long okay okay just give me a minute i'm going to send the security warning right away oh a security warning yes you're going to receive an option which says accept accept and allow give a click on accept where you see an option which says accept okay all right i don't it's his security warning do you want me to trust his call that's what i said that's what i explained you okay sorry i'm not familiar with this kind of process everything is new sir so i believe like you are only one of our customer so we never call you to you know to let you know about these things so right right right right right now as you want to terminate the contract so we have to uh do these things so that you know everything show you the screen yeah because it's got the connection code up so just minimize uh whatever you see on your computer okay [Music] and open up a google chrome one more time okay what would you would you baby be willing to explain um one more time uh what did what it is we're doing the i didn't get you you were talking about how you need to terminate everything correct yes uh we are going to explain you a few things okay because we need to make sure like the computer the software which was already installed okay i'll let you know yeah yeah you're saying you need to like software you need to just dissolve that software is what you're saying yes yes okay i'll make you explain everything step by step okay because right now you are not familiar with your computer much okay because uh you never did these things yeah you can say that again you never terminated you never terminated the contract before no right well yes i have many contracts but you did normally that you get like the lawyers involved and like you don't do it over the computer you don't normally do it over time about a computer thing i'm talking about a computer software related things okay but anyways i open up google chrome uh okay also i'm familiar with the terminator the movie [Laughter] okay so did you open a google chrome again yes i did okay let's just type that www dot okay any place okay turn the lag on if you saw that thing pop up for a second any any place hold on i'm trying it's just not darren's life control it's i'll i'll spell out for you it's a n y any place a c e any place yeah any place oh please place like a place to go oh any place control now just told answer just hold on all right so now what have you typed in everything okay over there no so i was just talking to my colleague oh okay all right so you see any place control yeah in the option i'm just cutting the internet for a second like remote desktop you see all those a free trial okay hello yeah give a click on any place control give a click on any place control one time okay let me let me search for it on google any place control let's have on the list okay so what do i do from here give a click on any place control this one any place you don't see any options any place control 5.4 5.4 no not that one sir it will only says any place control any place control any place control yes any place control what option do you see sir what options you can just read out the option whatever you see okay do you see my computer now sir if i would have been there on a computer i would have made you things do much in a proper way oh he's pretending he can't see my computer that's what i'm asking is you can just read out whatever you see oh okay you can't so you can't actually like control my computer or anything i think i figured no no no no sir no sir we're not authorized to do that right now okay so when you're you're trying to eliminate the contract but you're not you're gonna have me do it right okay right so can you just read out whatever you see on your computer right now any place control sure secure reliable and cost effective pc remote control software what else contact blog testimonials screenshots share do you see any like 4.5 do you see any option which says download let me say i don't think so hello yeah i don't i don't think i see it then what exactly is he said oh never mind never mind i say it hold on i'm getting a phone call hello goodbye okay i clicked on download [Music] now it says download any place control 7.5.0 and you see something showing up at the bottom left hand corner [Music] now okay just let me just go ahead and make a proper check one more time whether that software is working or not so i'm sending you that option again so give a click click on accept once you see it and then give a click on allow accept and allow access oh he actually didn't see the screen for a couple of seconds that's funny they usually pretend not to or accept okay and then give a click on allow in the second time okay okay and what is that for so as i explained you as you were unable to see the right things so i just need to make sure whether the software is working or not okay i'll mix check the rest of the thing because i believe like there is a problem on your computer your computer is infected that's what i feel okay but anyways i'll make you check are you able to see my screen then no sir we're not allowed to do that that's the reason i'm telling you that whatever you see just let me know so that i will be able to guide you in a much much better way okay okay i mean right do you feel like helps me out do you feel like we should just discontinue at this point and the discontinued determination do i need to take my computer to get fixed or something no i'll just let you know everything right now i'll make you aware of everything right now okay okay so what exactly you see right in front of your computer screen any place control secure reliable and cost-effective pc remote control software gotcha now out there somewhere we will see download and run do you see anywhere which says download and run in a green box uh let me see it will be there in a green box right on the top at the top at the top in a green box download and run um product overview download it should be below product overview below product overview what exactly you see below product overview product and or download any place oh yeah download you see that give a click on it one time and you guys see something going on at the bottom left hand corner again okay yes i do yes i do give a give a click on that box which you see at the bottom left hand corner why what's that there because it will ask you to run yeah i just don't know how computer software works the software is a software the same software just to make sure whether your computer is infected or not okay then i'll be able to make you check whether your computer is infected if it's infected okay we need to figure out like why it's been infected okay i'll go step by step so that you will be able to understand everything because if i'll jump and uh tell you something okay which is uh in a technical terms you won't be able to understand me okay oh yeah probably probably not but this is how you're gonna be this is how you're gonna be able to like you know just get the termination terminated sir i'll just go and we'll make you check okay in next two minutes okay when you say infection what kind of infection are you talking about i mean i click next here are you just yes give a click on next and then again give a click on next what exactly do you mean like computer infections and everything i'll explain you sir because uh as you saw already like uh there is a subscription which is which needs to get uh recharged okay if you don't want to get it recharged okay we need to go ahead and terminate the contract and for that you need to follow my instruction okay i'm just gonna click next on everything because i don't know what they mean sir uh don't okay just hold on what is happening right now just tell me automatically with windows manually through the start menu i don't know whatever give a click on next give a click on next okay enter a new access password yeah password you can keep it like simple like one two three four five you can keep anything okay something something i'll remember yeah something which you can remember okay all right and then give a click on next uh do i have to make an account no no skip give a click on skip okay we'll see an option skip just next to next all right what do you see now if you want to access a remote pc without using an account the host pc should be blah blah blah blah click on yes click on yes your host pc is now accessible give a click on done okay and then give a click on finish wow this is here this is very complicated i don't understand why they can't make something easy for for refunding you know refunding a competitor i'll make you understand right now you will get an option you will find an option okay okay exactly you see now you hello hi sir my name is gary and i'm calling from microsoft windows technical support we receive a call from this number so will you please tell me how may i help you sir oh uh i think i'm on the phone with someone from the uh the refund team so i think i think everything's okay okay just give me one second actually we received this call so you ask for a reference no no i'm already on the phone with someone up from the refund department sorry okay fine all right thank you okay sorry about that oh that's okay so can you just tell me what exactly is sisa i don't know my computer's like getting real slow here address connection hello i i think so yeah yes you will see computer id connection you see computer id connection computer update computer id connection it will be there on the box i'm trying to close my internet explorer thing don't you see computer id connection computer are they yes computer id connection it will be there right on the top just click control okay yeah yeah now there will be a tiny box which says allow remote control give a click just check the box okay so that's gonna allow someone to control my pc this main server is going to show you with the uh numbers right okay this is how you can control my computer my son has talked about stuff like that yeah yep my my son has said before that there's these you know like people can control your computer or whatever if you're not careful no people it's no people it's the main server yeah like whoever you give the access to no i'll just explain you that's how you will be able to figure out whether your computer is infected or not okay our main server can detect the machine can detect your computer yeah that's what i mean but anyways uh just hold on okay just hold on so that i'll be able to uh make you check your the problems with the computer i mean it says remote pc access from anywhere simple to use isn't that the whole point of what any place control does it makes it so you can control the computer remotely the main server can do that what the heck is a main server the main server means the microsoft corporation server that's the only thing that uses any place control just the microsoft main server that's it that's right so then why why don't they call it microsoft main server control instead of any place control because uh we are not there because microsoft do not call people home directly we are affiliated with microsoft windows that's the only reason okay we're not allowed to use the main server it's a bio machine okay what a bio machine now just minimize everything whatever you see what is it just minimizing what do you mean by bio machine what does that mean it's the main server the main server the main server okay that's confusing now what exactly you see just tell me what exactly you see sir i don't know this hello my computer and everything just minimize whatever you see minimize whatever you see okay i minimized it once you minimize just just let me know okay i'm in the master now at the bottom left hand corner you will see a four square windows key you see a four square windows key at the bottom left hand corner of my keyboard not on your keyboard on your computer screen i'm talking about your computer screen okay bottom left hand corner you will see four square windows uh yeah yeah yeah over here you give a click and go i know what you're talking about sorry unfortunately you don't need to be a bio machine to know what that is [Laughter] that's a technical term so okay now what now give a click on that foursquare windows key sir okay click on it what exactly you see just tell me once you click on it okay uh it's got host module settings host module any place control 3d viewer 7-zip alarms and clock i don't see any options to cancel i don't see any options to like terminate or you know discharge the the software you were talking about i mean listen we've been on the phone for about half an hour at this point um i i know you keep saying everything is like real technical and whatnot but how much longer is it going to take for you to you know discharge this much longer it won't take much we're almost done okay now i'll just make you check whether your computer is infected or not because if it's infected okay we need to go ahead and make sure whether we have to refund you the money which you paid for the software because as far as i can see okay as far as i can see like your computer is already like this because the software is not supporting okay so i need to make you check all right you need to make me check what on your computer whether your computer is infected or not or whether you are eligible for a refund so you're saying i might not be if you are like i've spent half an hour with you on the phone and i might not be eligible you're saying [Music] i'm sure i'm very much sure that your computer is infected but i want you to check and confirm me whether your computer is really infected or not okay because you need to what do you mean you are the computer infected means the virus get onto your computer and corrupt all your files i thought we were talking about canceling canceling your software yeah that's what we are doing now you're talking about you're talking about looking for infections what's infected is your software infected the computer your computer i'm talking about your computer the software is already corrupted the software that's what caused the corruption and the infection is your software yeah so basically your your corrupted software is ruining my computer that might happen yes that's true and if that happens you will be eligible for a refund okay so i might be eligible for a refund but we're not sure yet yes that's what i want you to check out okay can you do me a favor uh let's see what is it 11 30 um can you call me back in a couple hours once you figure out if it's uh eligible or not sure it will hardly take me two minutes to confirm okay well you said it might take you two minutes but i i bet you told me it was only gonna take a few minutes half an hour ago time is money as they say i got a lot of work to do okay i can't so we are almost done we are almost done if you you know if you are okay we're gonna wrap this up we're gonna wrap up here yes so just look at your keyboard at the bottom left hand on your keyboard you will see control key a ctrl key you see that yeah just next to that you will see a four square windows key you see yeah press that keep it one finger and press the letter r at the same time yeah it looks like it's working it looks like it's working that key i don't think it's infected windows and r okay press windows and r together all right you will see something at the bottom left hand corner which says run you know they really should invent something they really should take the time to put some sort of software together so you could actually see what i see and like control my computer that would be so much easier than having me not authorized to be in anybody's computer okay i know that you might not be authorized i'm just saying i wish something like that existed whoever whoever could make something like that would be rich i mean think about all the people who need help with their computers and infections and whatever if there was software that would make it so you could be sitting at your office and actually see and control my computer man can you imagine that our authorized to do that so the technicians are authorized to do that okay but not right now once everything has been done okay then only he is authorized okay wait so somebody you're telling me somebody can do that sir do you see a run box uh hello yeah yes can you have the guy who's authorized to be able to do it for me come do it because i don't want to do this anymore i mean this is complicated sir right now we do not have anybody who can do that so we're not right now they don't have the right licenses until until everything has been done okay nobody is authorized to do that okay and right now as i told you to press windows and r you will see a run box so do you see a run box yeah yeah now just type there see like in charlie m like in mother be liking david okay okay just confirming what you type sir i type c like and charlie and like in november t like in pavement that's wrong hold on one second it has to be what do you want me to do what do you want charlie just delete whatever you typed so far just erase it okay now you type c like in charlie c lag and charlie m m like and mike okay d like in david what d like in david be like in dog do you like in delta oh d okay that's right that's right and press ok i gotta type to c m d that's right sir now you type now you press okay okay click on ok i'm trying i'm trying how do you how do you pronounce that word um it's command oh it's abbreviated it's abbreviated yes now you will see like you are connected to microsoft windows corporation and you will see the registered name now just type c like in charlie be like in david okay now just hold on sir hello yeah you type c like in charlie d like in david yep now uh it will take you down to the next line automatically [Music] i don't know i typed cb and let's just say no no it's not cb it's c like in charlie d like in david not b it's a d d like in david oh d okay all right yes it's supposed to be d yeah it will take you down to the next line automatically sir okay so i typed cd and now now what now you type t like in texas wait something just put a slash on my computer that's the server it will take you down to the next one it so has it taken you down to the next line wait how did that just happen i didn't do that so that's the main server can you have the main server windows corporation can you have can you talk to someone over at the main server and see if they have authorized access to do it what exactly you see on the uh on right on the tops cause i mean i don't mind if they have access then i'd be all for it sir it's it says it's like a really weird looking ice cream cone i guess sideways what's that see you just follow my instruction okay now you just type t like in texas okay r like in romeo e like in edward and then e like in edward again t-r-e-e oh three dd okay bb sir did i said b no i said d i said sir i said t like in texas are like in romeo e like in edward oh creed okay treed t-r-e-d-d not read no no it's three t-r-e three okay no no you spelled three uh t-h-r-e-e okay okay now what can you just spell me out what your types are uh t h r e e three yes remove h remove h hold on let me see if i can make this bigger my computer's really slow right now just because it's infected so i'll make it fix don't you worry okay okay t oh you want a tree basically just backspacing you want to be treated it's not the number three yeah it's t-r-e-e okay so not the number three the number three like in tree house you're right right that's great so do you type t-r-e-e i did then it will show up sometime not yet or press or press enter i don't mind waiting enter oh press enter press enter from the keyboard okay press enter from a keyboard okay what do you see now uh i don't know it's just moving real fast it means it's scanning okay okay where's the part where i where's the part where you get rid of your i guess where you turn where you terminate everything or dismiss all of it how does that work what did you say sir i said when's the part where you terminate everything uh-huh once everything has been terminated okay the software of our company will be taken up from your computer away okay and if you're eligible for a refund we're going to refund you your money simple okay bam why is it so slow right now so just hello hello sir do you see the current status the current status uh hold on let me see where is that let me let me close out all this stuff only sir only in the black box it's scanning right uh i closed everything out but i don't see any current status why did you touch your computer you shouldn't be supposed to start your computer sir well you said do you see the current status all right yes where do you see the black box and i do not no where has it gone did you i wonder if it got terminated god except press the windows key and r one more time i'm not sure okay what do you want me to press key and r together windows and r from your keyboard windows and r okay like you did the first time so i'm being a little extra ridiculous because they're making the claim that they can't see the computer for later when they want me to connect to my bank account so i'm just like you know really picking on it uh type the name of a program folder document or internet resource and windows will open it for md you see yeah do you see cmd has been written there yeah give or click on okay okay click on ok ok did you click on ok yeah hold on a second okay yeah i'm clicking okay [Music] once you see the black box just let me know okay you see a black box and not yet it's still uh working on it would you look at that it's sticking time oh yeah yeah yeah yeah yeah i got it you see the black box now just type c like in charlie d like in david next to the user okay hold on my computer okay cd see like in charlie b like in dog right cd yes it will take you down to the next line any place control this was a free session sponsored by any place control by license or ok click on ok okay click on ok all right okay so is everything concluded then are we good to go sir right now just hold on okay or did it expire i'm not i'm not sure what's happening i'm just tall answer okay hello yeah yeah hello yes as you see the black box again okay yeah now any place control popped up again i guess minimize minimize it minimize minimize okay man all this stuff is so cold i swear you tell me you tell me um if i'm wrong or whatever so you can control other people's computers and the user will be sure rolling in the dough as they say if you can figure out how to control someone else's computer and make this process faster my my lord that would mean just hold on a genius idea all right what do i want to what do i tap in the box only just type c like in charlie and d like in david okay see like charlie d like david okay i tapped cd and i pressed enter but why did you press enter so i didn't ask you to press enter i just ask you to type c like charlie and be like david that's all okay okay but now someone's typed someone just did something on my computer how did that happen microsoft windows 2018 server microsoft corporation you see that right on the top okay can you have them type in tree or whatever i need to type in no no that's a command that's the command c d is a command which you type then it takes you down to the next line who typed slash i didn't that's not a slash that's a technical term from the command the command did that oh it happens automatically so if i type cd it types a slash at the end doesn't it no not all the time only beside the name of the user only somebody all the time making an experiment you are doing an experiment am i here for an experiment lord if i know you've been on the phone for 30 what 50 minutes now sir sir you are doing an experiment with me you're trying to you know find out so many things which is useless and pointless you need okay well that's that that's up for interpretation okay what would you do if you were sitting on the phone with someone for almost an hour sir you are experimenting things again and again from your end i didn't make you do that you're doing it from your end again and again and you asking me so many questions which have no point which makes no sense all right listen you are here you need to help you then hold your program to save your money and your computer get the program taken care of okay halt your software and the infections and we'll be on our way all right but taking up so much time and are you are you interested are you interested to go ahead and get your money refund and fix get your computer fixed yeah or you want your account to get charged please hurry because i don't have all date okay okay so you just open up a fresh command one more time one last time okay okay and just close whatever you see on your computer just close the command box what are you doing now sir oh yeah i'm just waiting for it to load load you need to press a four square windows key and the letter r oh all right so just do it and give a click on okay and it will show you with that fresh new box okay and i swear it's almost like okay now it says see users personal [Music] see user personal it means that the computer name is personal now just next to personal just type c like in be like in david okay and wait for some time it will take you down to the next line automatically wow okay now now what now you type t like in texas are like romeo i wish it would do this part automatically e like an edward e like in edward okay is it 3 d-r-e-e that you type uh yeah and press enter from a keyboard press enter from a keyboard okay okay i'm pressing it what do you see now uh just don't touch anything yes do not touch in a tent yes just wait oh okay okay yeah i was pressing enter there i'm sorry about that do not touch anywhere it says amount won't be wired okay it looks like the server is typing out we'll be wired through online yeah someone's typing right now amount will be wired through online banking it means that you are eligible for a [Music] refund just hold on okay so does that mean i don't have an infection or if we're gonna show you everything sir we're gonna show you everything be patient okay is there a reason why my screen is flashing right now it means that the computer isn't really infected sir so just be patient wait someone it is infected now it is infected so it's infected it's completely infected that's the reason it says that you are eligible for a refund okay but two sec two seconds ago you said it wasn't infected and and my computer was perfectly fine 50 minutes ago before you got here sir then how come you got a message lord define it what is going on why did you infect my computer i didn't do that sir that is not my job your computer is already infected okay and you are what is your job you're getting your money back you're getting your refund okay can you please make it so my computer screen doesn't turn on and off again over and over and over please i told you not to touch it but to touch that's the reason okay i had the screen turned up just because that's like super cool annoying so just be patient he's trying to hide the screen but it looks like this the driver to do that it will come up oh good heavens can you please tell the server that my computer is tormenting so many times can you please tell the server that my screen isn't working right and we're gonna have to do this another time it's almost done sir microsoft windows is trying to figure out and scan your computer no it's the screen isn't working right just i think you're gonna have to tell them we would we're gonna have to do it another time sir we are almost done you are already taking 30 minutes of my time well i mean at least you get paid for it i'm just sitting here i took my lunch break at work and i'm not gonna get you know so you're at work right now well i work from home oh okay but i don't get paid while i sit here and watch my computer screen go black and white again so just hold on hold on let me see if i can just let me see if i can just restart the computer here you know that'll probably dismiss the problem no that will that was your computer application that will come that will corrupt all your computer applications so don't you try to do that you just said it already was corrupted it will corrupt all your files you might lose all your document and pictures that what i mean okay can you please make it so the screen doesn't do this again the guy literally is doing all this so he he started the tree command again and he's typing out that i need to go to my bank like he thinks that that's the most important part and he doesn't want he doesn't want me to interrupt running the tree command and typing you need to do a bank transfer like that's why he's hiding the screen it's not so he can try to change my passwords or anything other than oh my lord all right well i guess while i wait for it what do you see now i wait for it [Music] might as well might as well have a little bit of fun i guess while you're doing whatever you're doing there [Music] you like music at all you playing a guitar yeah you like you like any music yeah i'm liking it oh you like you like this music what kind of what kind of music are you normally into i'm in jail what i'm rock you like james hard hard rock music yeah and hard rock oh you like especially i prefer in-house do you prefer in-house rock music right now what exactly is your computer so you see something on your computer i actually don't see anything at all the screen is completely it's not working i can't it's completely blank in every way i can just read out if you see any current status hold on let me play let me get something on the radio here see if you like this gonna hold my phone up to it hey what do you think about this song so what exactly you see sir just help me out what do you think about this song what's that it's like i don't know it's like jazz right [Music] you're playing it from a guitar oh no no no no this are you playing it i'm playing this from the amazon alexa oh okay do you like it just tell me what yes sir i like it so but i'm running out of time just tell me the current status what do you see on your computer uh hold on [Music] okay thank god i had to hit the pause button i had to dismiss that all right uh current status software bore up corrupted corrupted corrupt no it says software corrupt but corrupted um bc i don't know what bankrupt it is no replacement whose customer entitled for refund the refund amount will be wire d through online banking of the customer as per i got you better it means the did the usa be corrupted corrupted the united states corruption rank are you searching for it yeah i don't know what the i don't know what bro corrupted means i'll explain i'll explain i'll explain you the software is corrupted okay and it's there is no replacement so you are entitled for no you can't see the screen the the word that the server typed is b b c o r r u p t e d b that's a thicker that's that's a technical term okay okay but when i when i look at it on the internet it just it looks like it just wants to correct the spelling to corrupt it yeah that's right and what exactly but what's it what is the technical term for corrupted mean sir it means it's corrupted corrupt completely what's the difference between corrupted and book corrupted it's the same thing the meaning is well why would they invent a technical term that's the same thing for corrupted and add a b in front of it that that makes no sense sir uh let's not uh waste time okay as you are eligible for a refund okay let's i'm not wasting time does but corrupted mean is it similar to erupted no it's similar to corrupted okay does it mean very badly corrupted might happen so as you are eligible for a refund okay we are going ahead and refunding you your money which you paid to our company okay okay what's the data protection the data act 2019 what is that it means it means like uh everything is safe and secure for the refund we follow that act so that if we send you a form okay on your online banking okay which is connected you will be getting your money directly into your account okay it'll be extra secure because of the data protection act didn't trump abolish the data protection act sir uh let's just go ahead and get this thing done [Music] okay okay it won't happen sir it won't happen okay okay everything is done now you just excel with everything and open up google chrome [Music] i don't know what you're saying i'm really really sorry about i uh hello sorry are you speaking the sprinkles in deutsche yes sir oh it comes from starting the gates it's spanish oh come on come on corrupted sir i'm not authorized to talk all these things sir can you just can we just go ahead and compete with this recent procedure and get your computer i'm sorry i was trying to be respectful you said you said you were speaking spanish so i thought maybe you'd want me to speak spanish no sir you just opened up google chrome and fresh new google chrome okay open up google chrome [Music] but corrupted you learn something every day hey what's your favorite uh what's your favorite band sir let's just go ahead and talk about your repoint which is really very all right because this call has been recorded and i'm not here to get screwed by my supervisor okay of yeah that would be that would be highly inappropriate uh listen what um with the whole infection thing like are you fixing the procedure is over so let's just talk about a refund now okay shall we no no no wait you're working for me right i'm your customer i'm asking you if my computer's corrupted right now you said i was gonna lose all my files correct or book corrupted sorry if it's corrupted are you fixing that are you gonna get rid of the corruption we are going to fix that okay once the refund procedure is over we're going to fix up your computer and make a computer like you know a good one why do you think that it may why would we do the refund while my computer is be corrupted shouldn't we fix it first because it is just because that our software got corrupted okay that's the reason your computer has been infected okay then fix it please we're gonna fix that so once the refund procedure is over we're going to take the software no i want you to fix my computer please we will we need to take the software back yeah do that right now for which you paid 299. sir sir it's because complete you're not understanding me it's not you're not understanding me nothing has to be get fixer we need to go ahead and take the software remove from a computer the software of our company which lies on your computer you can tell when he does the refund he's going to be like oh no no the corruption made me type an extra zero and now i oh god it's like part of his script and junk files you check i can do that i can make you check those viruses okay which your computer have downloaded without your knowledge just because the software right the corruption all that we need to do is to refund you your money and take the software away from your computer okay is there a reason why we can't do that in reverse order like maybe we could uh remove the corruption or corruption right now because right as i completely understand your situation okay what you mean that you want me to go ahead and take the software first from your computer fix up your computer and then proceed with the refund but it does it doesn't go with that way as you remember the time when you purchase the software from our company when you pay 299.99 we you paid the money first then we installed okay in the same way you will be getting your money first and then from your computer it's likewise okay so yeah open up a google chrome okay yeah thank you for explaining this thank you yeah so did you open up google chrome sir yeah it says google right there google okay now just type the name of your bank you do online banking right you do online banking yeah yeah you just log into your account the way you do just log into your account the way you do okay yeah let me do that right now [Music] i normally log in on my phone right once it's done just let me know okay well i mean i got my checkbook right here that's how i normally keep track of everything and then i got my ipad i pulled my ipad up so yeah i'm logged into my bank and my checking my checkbook shows me all that so what do you need to know about my business chrome right i do not need to know anything from your bank because i'm not authorized to ask you any information i'll just help you out to fill out a refund form which you're going to receive on your computer so the google chrome is up so just type the name of your bank and just login on google chrome oh that's not how i normally do it and i'm talking about your google chrome server the google chrome is up right on your computer you said yeah but you don't understand what i'm saying suggest i have it up on my ipad the app and i'm not telling you to do it on your ipad i'm asking you hey but i don't want to do it on my corrupted computer why would i do it on a corrupted computer sir uh that is our responsibility sir we work according to usa data protection act you know that that what it stated right right no one in their right mind would log into their bank account while their computer has been corrupted that would be that would be stupid sure uh right now no sir see right now the situation is that you're talking to me okay and i'm responsible for everything and as this call has been recorded so i should not go ahead you know and uh misguide you with something okay i'm guiding you okay so you just follow my instruction and everything will get resolved okay so if something bad happens because of the corruption to my bank account you're gonna cover the problem no yes absolutely you promise yes that's a promise from my end i know everything about you know the computer if it's get corrupted it won't hamper your any of such information if it's confidential okay that is my responsibility i know that if that would be the case i would have never asked you to login to your account on this computer okay so just to be clear just to be clear perfectly but clear on this recorded line if something bad happens or a mistake is made with my bank because of the corruption or whatever you anything goes wrong with my bank account you're gonna cover it absolutely i'm responsible for that okay so just type the name of your bank and just login the way you do on google okay so you want me to do it right here on the computer yes sir okay guess what what is done just let me know guess what that is right there a recording of him promising that he's responsible no matter what happens okay you done no my computer's still being [Music] slow uh hell down sometimes it causes problems when it gets slow like this okay he can't see anything i forgot to start don't you worry about that okay we'll take care of your computer okay once everything has been resolved right right refund right right right after you get the refund you know i i appreciate that the refund is your highest priority you know forget fixing the computer or whatever you're gonna get the money back no it's likewise it's likewise the way you did earlier you paid the money first likewise you're getting the money first and then the software is taken away and the things will get resolved and that is my responsibility and now right yeah um sorry my computer you're logged into your account on google chrome i really am trying but my computer is getting slower and slower the longer we're here it also it popped up and said that this was sponsored by any place control or something i wanted i clicked okay why does it keep popping up and saying it was a free session because the computer is really very slow oh okay so they give it out for free when it's a slower run fast okay once everything has been resolved i'll make sure that it runs fine okay later okay oh my whole screen it's done just let me know why is it typing all this stuff no it's just it's just going so slow that's the pop that's the problem it's slow yeah i wish it wasn't like that once you're logged in just let me know my guide uh let's see the second thing hey what's uh sorry what's 407 minus 16 divided by two divided by okay sorry i just need the square root of okay never mind i'm just trying to log into my bank that's how there's a little simple math problem as long as i type in anything less than 10 it lets me get in because it's a fake bank that we made okay now it's signed two factor off two-factor rod what is two-factor authentication login to your account are you trying to log into your checking account yeah what's two-factor authentication it's the number which you register with your bank they're gonna send you a code on your phone okay because yeah normally i don't do that normally i don't do it on my uh the computer so it's just a little bit different sorry oh oh oh i got a text message okay sorry this must be a technical yeah you go to steps on your phone okay we use cookies to personalize content blah blah blah blah blah blah blah generally actually social media who could specifically literally combine pretty such data okay have you logged in uh sure have okay now can just confirm me like whether it's a chicken account uh or it's a savings account where you want your money to get transfer what's easiest for you uh easiest for me will be your checking account um yeah well why don't we do the savings account then sorry okay just confirming like uh uh so you have a checking account right uh i'm sorry just to be clear we are talking about a personal checking account yes a chicken account that's what you have right i'll tell you what i'll give you i'll give you a penny for your thoughts here would you rather you'll give me what a penny for your thoughts would you rather transfer the money to a checking account or a credit card account or maybe a savings account uh the money will be the money will be coming out from our companies account okay and it will go directly onto your checking account okay all that you need to take care of okay is the information which you need to type it correctly so first of all you just grab hold with the pen and the paper grab hold with the pen and a paper alright sorry are you saying grapple with a pen and paper that's right so i'm not sure how to do that but okay no you have a paper and a pen for yourself yeah okay what do you want me to write down sorry just write down the last four numbers of your checking account one three three seven so you don't need to tell me you just make a note of it on a piece of a paper why i already have it memorized i don't need to write it down oh you have it memorized okay yeah so make just give a click on your checking account give a click on your checking account and open it up and it says for your safety you've been safely logged out due to inactivity oh god you have to log in again i don't know i got it pulled up on my ipad what do you want me to do sir i want you to do it because there will be a form which is getting generated which is going to get generated okay okay is there any chance i can fill that form out um on the ipad instead yes not on your ipad sir on your computer screen can you email it to me everything sir there is a way i just uh i will tell you how don't you worry first of all you just log back in there guys i just want to give a click once you have your account open click on checking account okay okay uh and open up the i don't know if the online version is going to show as much it's like a online only a it's specifically made to use in the app's form it's like a do you see the word do you see the word checking do you see the word checking no just personal checking the word checking personal checking give a click on personal checking click on personal checking i don't think i can you don't think you can okay so you do one thing uh do you see anywhere which says the recent transaction or transaction detail uh no we gotta add that we need to add okay the scammers keep asking balance on your chicken account anywhere uh yes yes make a note or make a note or just remember it in your mind like the amount which you have on your checking account because once you see your account is getting increased okay with 200 yeah give me one second let me give me one second because i for some reason i have a penny in in my account it's making it so i have just over nine thousand dollars but let me get rid of that [Music] okay now that we got that taken care of that's been taken care of okay yeah so i got nine thousand dollars even sir you don't tell me uh it's just for your knowledge you just keep it in your mind okay right okay i won't tell you then all right sorry right now you see the transaction anywhere the recent transaction you don't see it right i don't know on the yeah on the right side of my screen i do on the right side is that what you're taking out of it on a piece of paper yeah yeah yeah okay the stuff that you see on the right side yeah the date just write down the date and the amount and the description history date in the mountain description i mean it's kind of got a little bit of everything just make a note of the very previous transaction which you did like yesterday or today okay i got it the very last transaction you got it just take a note of it because once you see the money coming in from our company okay you will see the name of our company in every 10 okay with the amount 299.99 oh yes just for your knowledge so that you will be able to confirm me like yes i have received my money right right right right right right right okay should i put the penny back in there you think or does it matter now minimize it okay can you can instead of giving me the two the 299 can you give me just a flight 300. uh uh it's not it's not supposed to be 300 because what i see here like you are also eligible for a compensation amount okay what's this hold on let me just calculate a compensation amount as well along with a refund amount what what is that what is that supposed to mean alex i'll explain you so don't you worry a jackpot okay you're giving me some extra money then yes sir that's the compensation amount just and the amount is only a hundred dollars no only a hundred that's not bad getting my computer computer's corruption fixed an extra 100 bucks in my pocket it's not bad especially if i'm it looks like i'm gonna be spending about two hours on the phone with you oh that's right okay hello yeah all right so the amount will be four hundred and fifty dollars okay i accept yeah now just confirm me like is your checking account open your second account is open yes sir you see that yep okay now you told me like you have also logged in from your ipad right you told me that you logged in from your ipad yeah i'm looking at it right now just log out from your ipad just log out from your ipad okay logging out right now log out and just make sure that it's logged in onto your computer just make sure that you're logged in onto your computer all right hey while you get going with the refund and everything you're gonna have to give me a couple minutes okay um uh good um just let me let me know how long do you think it's gonna take it won't take more than five to ten minutes okay all right i guess i'll be waiting hello hello i'm just gonna like pretend i'm doing something in the house like trying to find a good vacuum cleaner uh what is this what is this guy doing right now talking to his boss trying to figure out what to do they're probably trying to log into my bank they're upset vacuum cleaner switch on and off okay that could be a good one uh is there like hello um how's the refund going hello hello is someone there can you hear me yeah yeah i just wanted to you know check in and see how the refund's going sir uh you just told me to wait i asked you whether you have yeah i told you i said while you're doing the refund since you gotta send it from the server or whatever you know send it from your bank to my bank i'm gonna just get some stuff done around the house so i'm just checking in to see okay how's it going sir uh just check on your computer is it logged in is your account logged in no but that shouldn't matter i mean since you're sending it from your bank anyway it doesn't matter no we need to send you a form we need to send you a form on your computer screen okay go ahead and send it we filled out we're going to send it to you sir but you need to make sure that your account is logged in wait did he why did he staying up did he did he give up after an hour and 30 minutes hello yeah welcome to microsoft windows refund department steve rogers how may i help you hi mr steve yeah i'm i need to speak with the gentleman that's been helping me for a while now um yeah like gosh i'm trying to remember his name i don't know if he tells me he's on my computer right now um oh he's on your computer right now yeah my name is my name's thad are they done [Music] hello yeah you hello hear me yeah what happened there sir just go ahead and make sure whether you are logged in onto your checking account on your computer okay okay is everything all right the phone call got disconnected there i'm so sorry about that so okay yeah okay were you gonna call me back or did i do the right thing calling you back he's not sorry about it okay maybe logging in will help hello hello hello yes can you hear me sir yeah what keep why is that happening over and over again people hang out with some technical problems sir so you should have your account open yeah yeah i do do you think it's because of the corruption or yeah might be no just minimize your account okay because i'm gonna try to just double check if you were there it might not actually maybe it's not maybe it's not him hanging up maybe it's their phone being really bad that's funny maybe their phone is be corrupted too hello hello yes sir i'm calling you right back sir from my direct line okay okay i'm calling you right back [Applause] okay let's see if he comes back i'm probably gonna use like a some sort of free calling app online okay i'll pause there i'm also going to hide that in case it gives me a phone number we'll chill for a minute see what happens the bank dates are off i think it's because the virtual machine is um the virtual machine's off by a couple days announcement announcement he's calling me from the same area announcement the one i'm using right now announcement whatever you did that on purpose announcement hello hello uh yes sir it's me like he saw i was using the refund manager 315 area code hello and then he used to throw it back again can you hear me sir yeah okay now are you there in front of the computer i should call him back and switch to another area code and see if he switches probably not probably not yeah what happened okay now just check whether you are logged in already in your account okay uh i know i was but every time you know you keep taking so long okay it goes out okay okay so just log back in just log back it would be funny to do that it would only work once though but it would be funny to call this guy from i think i have two dozen different numbers each with a different area code all over the did you log back in country it'd be funny sometime to do that like just keep calling the same place with a different phone oh did that phone not work i'm sorry let me try my other phone and just maybe it's not that funny i thought it was funny but it's not funny yeah yeah just log back in okay is everything all right with your phone is it there there must be some problem with the server that is the reason it's happening that's the reason i call you from my direct line i mean we already know it's but corrupted so all right um let me log in one more time here i guess and you're ready to give me the refund because i don't want to waste any more time today yes sir we your money 450 is ready to be refunded okay 450 i thought wow now minimize your account minimize your account on the top right hand corner give a click on minus sign and minimize it okay the soon you minimize it your screen will go dark okay because the form will be getting generated when it goes black just let me know okay why would you do that i am not doing it just you're going to receive the form from the main server directly no plea please tell the server to stop so the server the screen has gone dark yeah could you please tell the server not to do that so because you will be getting a refund form on your computer screen hello okay um unfortunately i can't really show you because it looks like any place control i'm not sure how to disable the disable it you would actually be able to see it's just you can see my glasses it's flashing like that um oh i need to place control crashed for him hold on let me see if i can uninstall like a driver or something okay okay what's going on here it says anyplace control free session it was expired okay you will get your screen back so don't you worry okay man there's so many like now it says access is denied for some reason man look at all this there's like a whole bunch of different settings too with like any place control no there's just like it's a real fancy real fancy tool that's how oh you know what happens the the any place control i think is the one that's making it uh go on and off again is there any place control getting corrupted too no sir that is making the big crockett software back to normal it's protecting it okay that's really weird how much longer is it going to take hello sir sir i'm asking you how much longer is it gonna take all right i'm trying to disable it but i don't know how it won't happen in the next five minutes i'm just gonna let him do it i'll have to call you back some other time to do this okay but don't you worry okay no no no no no no no no no okay it needs to you need to do this now i've been on the phone with you for almost two hours that's what i'm trying to do it so you said it would take five minutes that's right so all right just finish it up i believe in you okay all right i'm just gonna let him do it sorry you guys won't be able to see what he does um well uh it looks like he is doing it now he reconnected the computer so i think he's gonna try we'll see okay you are you are trying to do it correct i'm trying my best okay lawson thank you for your 11 months concept creator and mr happy pants both just subscribed beastly g sent to the dollar 23 after asking the lr jenkins bank questions but you but did you code a password to change the checking account huh uh yeah if what you're talking about it there is a way for me to ch if i type with my password if i do like hunter 450 for my password it'll show that there was a fraudulent charge for 450 dollars actually we haven't done that in a long time thank you for three months mr lark lemon jet unsider thank you sammers thank you flood with eight months in a row ak-47 ca three months bearded sam eleven months i'm just gonna let this guy do his thing um usually what they do is when you're logged into your bank account they will edit the html or transfer money excuse me they will transfer money in between accounts and hope that you don't notice um unfortunately it looks like with this anyplace control i can't stop them from hiding the screen with teamviewer and stuff like i usually can and then you guys get to actually watch them do it if you're interested in that it is all over um it's on my youtube and uh it's on the twitch highlights too but we'll let them do it how's it going there can you hear me yeah you gotta don't hang up on me bro hello can you hear me sir yeah yeah i'm saying how's it going how much longer is it going to be do you see yeah do you see a computer screen back no i can't see anything at all just check your account this have any form it should be green in color uh okay now it just says welcome to lr jenkins between that you have to log back in okay once you type the username and password do not click on continue okay oh uh what you've typed the username and password do not click on login or continue okay but i already clicked login you type the username and password yeah no do not hello yeah i already already logged in i'm sorry about that no problem he had he hid the screen okay now i can't see anything again it means that you're going to receive a form it should be green in color wow i i'm literally i'm not logged into anything i'm i'm literally just sitting here on my computer or sorry not my computer next to my computer doing some work so what happened okay i bet he can't get into the bank for a long night taking time that's the reason i was wondering so okay i thought yeah i still can't see my screen either don't you worry you will be able to see it okay he accidentally clicked it like five or six times so it's um he transferred way too much money to the account i can only see it in between flashes um he transferred an insane amount of money because he clicked it so many times and now he's trying to figure out how to recover that's that's what he's trying to deal with right now um okay so stuff like that i i like um there was a big part of you know like my i'm trying to think of what years it was i don't know i did stuff like um like august burns red and more like metal core for a lot of years i feel like they at least deserve an honorable mention i don't listen to them as much as i used to but they deserve an honorable mention uh and then i would add stuff like man he's still trying animals as leaders this is probably one of my favorite songs uh ever this is cascade with a camera oh come on dude we're listening to music now i'll be waiting for you hello hello so can you just tell me like uh what kind of bank is it like the is it a local bank or an international bank what's the name of your bank sir yeah lr jenkins financial you're talking about yeah i'm talking about your bank what's the name of your bank yeah lr jenkins financial it's a startup company my son got me into it it's a very very small invite only it's for people who you know want to get into investing but don't want to do it themselves and say they have a patented technology they really just run in head first into the market you know but they promise you a minimum of a 3.33 repeating of course investment and uh i don't know i've been i've been really liking it and apart from this do you have any other bank which you have a checking account linked to it not really at this point why what's going on here because i believe that it's a local bank that is the reason it might not be happening he's struggling either way we will try to do it okay why why wouldn't it work i don't understand why you you've literally been sitting here we might not link we might not link to that bank because we are linked with all of the banks yeah local banks are still banks so shouldn't matter it's a very big it's like i think it's one of the biggest small banks out there too they i'm sure they comply with the 2019 data protection and everything can can you can i see my screen you know what um i'll tell you what yes yes let me see maybe we just do that do not restart a computer because if we restart a computer there might be a lot of problems okay all right well i'm trying to do control delete and stuff but it ain't working oh geez the screen flashing is starting to bother me so annoying okay okay well how you give me an idea i mean how much longer how much longer is it going to be sir can you do one tensor i'll just call you back some in some other time that's a good one that's a funny joke because there seems to be a lot of problems no no no no no no no no i just spent the past two hours of my life talking to you you can't get out that either i call you back in some time like uh no so let's say completely unacceptable absolutely not sir i call you from a direct line this is my direct number okay you always have this number you can't no no no no no no no no you owe me 450 and that is your money okay and um that my company is ready to be transferring that money to you and we are trying our best but if it's not happening okay we'll still try okay if it doesn't happen we have lot many options okay don't you worry okay you said this was the only option i just met at first this is the only option right now this is no no no let me log in here and say give me 10 minutes give me 10 minutes and i'll make sure no you don't you don't get 10 minutes to just sit here so what do you want me to do i want you you want me to to tell those people at the microsoft to give me my refund uh what problem i'm looking at my bank account right now i currently have forty thousand dollars in my checking account in negative five thousand dollars in my fixed rate war bond what what on earth happened how do i have so much money in there and why am i missing money in my war bond account wait what is going on sir this total answer just hold on that's too long did you do you received how much money from you were supposed to give me 450 [Music] and how much money did you receive sir i currently have forty thousand five hundred dollars oh my gosh was he working that hard to get forty thousand five hundred dollars my goodness just hold on let's go why is there forty thousand five hundred they're supposed to be four hundred and fifty dollars so it might suggest hold on so just hold on lord lord yeah you better confirm yeah can you go ahead and can you confirm or deny yes hold on sir yeah can can you no no please confirm i mean if you if you're okay with this i mean i guess i am but like 4 40 500 um huh yeah i need to speak to mr alan brown please hello yes i just hold on i'm talking to my manager just hold on oh okay get ready for a great acting experience yeah mr allen uh there is a concern is there is there any way you could put a customer put me on the call a refund for 450 dollars but unfortunately he received 45 000 in his account oh my goodness oh my goodness you see a company account missing with 45 000. but how that happened sir oh now yeah customer computer is completely corrupted yeah i know that oh no oh good lord jesus sweet baby jesus so what he needs to be doing sir what oh no so i know it comes under criminal activity but is there any other way like he can he can fix this out and the oscar goes to really a gentle customer this guy oh he's really trying he's really trying to do anything oh god he needs to so how he can return that money sir oh no oh no with me hey hey put me on the phone i can talk to him okay so what shall i tell him and what if his bank comes you know if he goes to his bank to withdraw the cash his bank might question him and if he's fine tell him like if he did something wrong he might be into a trouble yeah what a jerk he's setting the whole thing up to try to like scare someone and they'll ask for a google drive okay oh don't say anything to the bank go to his bank and they'll get come out right oh he wants cash uh-huh and his bank and what a big question i wish i wasn't talking to him and saying oh my gosh because i could have been like in the bathroom right now and when he when he got done with that whole thing i could have just said something like oh sorry i was in the bathroom what happened i'll do that so thank you so much if any problem is there okay i'll call you up so but i'll try to fix this up man his boss is really understanding seems like a really understanding dude hello there hello yeah um why don't you put me on the phone so i can talk to your boss sir uh basically he do not talk to everybody over the phone okay because as this is uh your uh because this is the mistake of your computer because your computer is not working good just because of that right right the extra zeros the extra zeros okay has been calculated and the money went into your account so can you just log into your to your account and just confirm me yeah i saw it already it's it's here on my it's here on my ipad too it says 40 500. sir you just need to go to your bank okay and you just need to withdraw cash okay from your bank okay no no i mean i sure okay why don't you see if you can get your boss back on the call so i can i can explain everything to him and see if i can't help you because i don't want you to lose your job or anything you know clearly you made a you obviously made a branding contract with me and you know you you agreed to cover any problems that would happen with my corrupted computer so i don't want you to sure i'll explain you something sir can i ask you a quick question what's your name what's your name what's your name nick do you have 40 000 in the bank our account is missing with that money no i'm asking how much money do you have in the bank sir we're not authorized to say these things over the phone okay because you personally you personally promised me that if there were any problems that happened on my backrupted computer that you would be personally liable right sir so i'm into a problem already yeah i'm into a problem already in the same way okay i need to fix this up okay and i need your cooperation so okay so that i honestly don't have to do anything at all i mean you told me that you were gonna fix any problem i mean it's your listen listen listen here here let me play this for you on this recorded line if something bad a mistake is made with my bank because of the corruption or whatever you anything goes wrong with my bank account you're gonna cover it absolutely i'm responsible for that okay okay so there's the there's the recording i have i mean i i don't want to take you to court or anything but i'm not getting in trouble for this you understand i'm not going to lose my business so what are you going to do to fix it what are you going to do to fix our company's money if you want to keep our company's money you can keep it our company will fire me from my job first of all if something wrong happens company will be claiming and they will see you on the court yeah but when we when i go to court i'll just play that recording forum where you promised that you would be liable for it so but if you try to keep extra money from our company account okay you will be also into a deep trouble you know that that is not your money no i'm sorry it's not it's your mistake it's your fault that is a company money you know that and if you try to keep our money that is you know a stealing okay that's what you will be doing if you want to steal our company money you can steal it but company will be following you and they will make sure that they will take because we have got panel of legal attorneys and group of lawyers i bet you do you care of this matter you know that actually if you don't co-operate i will lose my job okay but you will but our company won't spay you as well you promised that you would be responsible for anything that happened so what are you gonna do to fix it i you just need to cooperate with me sir you keep your money no problem our company will compensate you with more money as well you just try to send the extra money which has gone into your account you receive 40 000 okay you keep our company will give you the compensation you can keep some money into your account okay and the extra money like 35 000 you can return that money back to us so you can keep five thousand dollars in your account can you just transfer it back maybe the money so that won't be possible because if that if that takes place you might lose more money into your from your account i don't want you to lose any of your money either i want our company to lose any more money so it's better you go to your bank simply withdraw cash from your account okay and there will be an option which i will explain you you just return our money to the address that's all or you can make a cashier check you can even make a cashier check in the name which i'm going to give it to you okay okay um else if you're thinking like if you want to keep our company money yeah for three days for the five days seven days until our company our lawyer our attorney go on the court and claim for that some money which you have in your account i won't be there because lose my job yeah that would be a real shame wouldn't it if you lost your job just because i was trying to help you out to get you your money i might lose my job yeah okay but it's up to you sir okay it's up to you it's up it's in your hand because i was just trying to help you out yeah well that's why you shouldn't promise things when you when you have corrupted computers right sir uh i was trying my level best okay yeah but you made a mistake trying to tell you i mean i was trying to tell you like i will be calling you up in next 10 minutes okay give me 10 minutes but i was still there for you to call you to get you your money right but you made a mistake i made my mistake and you know that mistake might you know put me into a deep trouble okay yeah i'm sorry save me if you don't save me because our company now listen to that money you were here for me and i appreciate that you were here for me uh but on this recorded line i just want to be very clear i am not here for you what do you want sir you want to keep that money for until this thing goes into the court i mean why would it go to court if you don't return that extra money our company is compensating you with five thousand dollars my i don't know i mean you gave you gave it to me that's my money so you keep five thousand dollars so okay how about this i don't need to keep the money i don't i don't need all that money but i need you to take care of it okay you promised that you would be personally responsible and personally liable for it so whatever it is that the the company needs you you're gonna have to do it okay that's fine sir that's what my manager said what he told me like ask the customer to keep five thousand dollars okay and rest of the money you just return you can just go to your bank and make a cashier check i'll give you the name of my officer okay you can just make a cashier check and you guess yeah why don't we just transfer it back over why don't we just try to do it on the computer because there is not many problems happening so that is the only reason we are not taking that risk with in your case my mind no you already did take the risk i was trying to take care with your 450 dollars but unfortunately mistake happened with me i was trying my best but it didn't happen i really apologize for my mistake okay but i just want your help and i'm just begging for the help to save my job you know oh you know what we could do you know what we could do but one thing i know can you do me a favor really quick i have an idea i have an idea that could fix everything this could save both of our hides right now can you do me a favor um can you fix the corruption the corruption on the computer really quick like you told me you would and then after that we should be good to go you can transfer the money back to you and then if you want you could transfer the money back to me and then i could transfer it back to you and we could go back and forth all day because the corruption would be gone i am no more authorized to do that sir i'm no more authorized to do that why don't you get someone from your company who can because because this thing is messed up completely you know that okay yeah you made a big mistake didn't you can i ask you something hello yes how often do you make this mistake this is the first time in my entire career wow and just because of that i'm really scared i'm really scared i'm really nervous as i'm talking to you my hands and my legs are shaking that might just be because you have to go to the bathroom no sir yeah i haven't gone in a little while sir i would just request have you been eating a lot of sugar like did you have an ice cream cone earlier because that could be it too so i'm not in that situation well i'm not in that situation right now you know what that's what that's what it feels like becoming a man it's time to take responsibility you're making for your own mistakes and you're making and uh why don't you do this call your boss and say listen i made a mistake i accidentally transferred a ton of money to this guy i need someone from the account department to transfer the money from his account back to our accounts someone who's authorized to do it and then we'll be on our way if you lose your job you lose your job there's other jobs out there you know i'm sure someone who's as tech savvy as you who has a job at microsoft you can get a job anywhere you want any other tech company like uh trying to think of another tech company i'm not sure if there are any tech companies um you keep that money uh you keep that money in your account okay that money is not going to be there in your account for more than seven days you won't be able to keep it for more than seven days i don't i don't want your money just to be clear on this recorded line i don't need the money um i'm just saying it's your job to fix the problem does that make sense do you understand what i'm saying you're not cooperating with lisa i don't need to cooperate with you because it's your fault and you promised that you'd be liable for anything that happened that's what i'm saying sure it's time to man up son make my i'll just make my attorney and my lawyer speak to you okay about what about this matter okay hold on get him on the phone because here's what i'll here's what i'll play for him on this recorded line if something bad happens or a mistake is made with my bank because of the corruption or whatever you anything goes wrong with my bank account you're gonna cover it absolutely i'm responsible for that wow so you what do you think your lawyer is going to say when he hears that they know very well what they should be doing they know very well do you know they know very well so okay do you have your is your lawyer well how to take their our company's money from you and they know how to claim more money from you okay if this thing goes well they can't do that that would be that would be illegal could you get your lawyer andy returning on the phone right now because i could get my lawyer he will be calling you up they will be calling you for sure do you want to just get them on the phone right now how many different lawyers and attorneys do you have sir sir sir oh you know what we can do you know what you know what i could do and they will be calling you up for sure wait today wait i have an idea before we get the lawyers involved uh do you have any stores near you best buy dollar general walgreens anything like that family dollar but i didn't get you do you have any stores near you walmart best buy what so what needs to be done from there if you have any stores buy we could we could probably transfer the money really quickly with the help of an electronic transfer card electronic transfer cards simply do not practicize these things okay you familiar with western union or moneygram sir we do not practicize these things so you need to go to your bank and need to make a stash of check okay okay nick how about this go to your bank account go to your bank and when you get there call me okay sir my attorneys and my lawyers gonna call you because i can transfer i'll go to my bank right now i'll get in my car this is my promise to you if you want to work with me i will get in my car right now i will leave my job i will i won't work for the rest of the day i will drive to the bank okay and and we'll get this sorted out i will get the teller at the bank i'll have the manager of my bank transfer the money from a non-bankrupted computer to your personal bank account that way you can write a check for your boss and you can walk up to them you can look at them in the eye and you say sir this is what i do i get things done and you hand them a check and you say i made a mistake but i owned up to it and i'm going to get it thank you i'm taking care of it how about that how's that you're going to get a promotion [Laughter] our company is compensating you with five thousand dollars no listen i don't care about the compensation you know that i think then that would be complicit in a crime so i i don't need compensation i don't care about that what do you want i want you to keep your job son sir you can only help me out okay by making a cash check no no no there's always more than one way to you know what they say there's always more than one way to crack an egg you can use your hand you can use the edge of a container heck and you know what a little bit of an eggshell never hurt anybody so i think rather than writing you a cashier's check is that i'm gonna have to mail it to you and everything why don't you go down to your bank i'll go down to mine and we get the two bank managers to talk to each other we can get on a conference call and i'll get money transferred to you today how about that so one thing i would like to tell you my manager already can you please speak up my manager already showed me the way how to fix this up i don't care if you don't care then my attorneys and my lawyers they will take care of all right put your put your manager on the phone let me talk to him i think i have a faster solution you don't worry about anything my attorneys and my lawyers our company lawyers will take care of this for sure you just wait for their wait hold on and then no wait nick hold on a second i'm looking through my ipad here and i see i'm looking at the recent transactions i just realized something [Music] nick did you did your manager say whether or not they actually lost money in their account the rights so you guys did lose money yes sir okay because that's that's very interesting because i'm here i'm looking at my account right now and actually what i see is um there's a bunch of recent transactions but i just realized all of that is money in between my accounts that i own someone transferred forty five hundred dollars in between my accounts like a dozen times 10 times actually my attorneys and my lawyers look i mean look at it are you on my computer i mean look it literally says that someone transferred forty five hundred dollars from nine nine three three which is my bank account to one of my bank accounts can you i'm not sure can you read this can you see that if i was nick this is good news this is good news nick you're not going to lose your job today if i'm not going to lose my job hold on a second with 299 for auto renewal of your subscription in case you wish to cancel then i'm actually getting another call but um okay nick good news i don't think you're gonna lose your job nick what did he say something like just wait for my lawyer to call me you or something it sounds so defeated i feel i that was one of the first times we've we've done this before with refund scams where we kind of you know make it really difficult for him but i feel like with this particular one we cut him off at every corner we were always that's maybe not the best terminology i felt like we were always five steps ahead of this guy just waiting and nothing that he could do or say ever would have he would never have been able to complete his scam no matter what scriber you were trying to reach yeah he's not going to talk to me now either he's done he's defeated i think well i just got another refund scam called if you guys heard that there was an inbound call saying that my subscription for 299 was about to be renewed and if i don't want to renew it i need to cancel it so we can we can call this case closed this guy obviously gets an oscar award for best supporting scam actor and we can just jump right into another refund scam most like it'll be with another um another call center another group of people and waste some more of their time and have some fun um real quick though thank you guys so much for the subs the resubs hanging out today i know some of you might be uh transitioning maybe you got work to do or whatever it is you're doing i appreciate you you're always welcome here we do this six days a week basically so feel free to you know follow there's also a ton of stuff on you

Channel: More Kitboga

Views: 100,898

Rating: 4.892971 out of 5

Keywords: scambait, full kitboga call, kitboga archive, kitboga unedited, scams, scammer, tricking scammers, prank calls, pranking scammers, full kitboga, unedited kitboga

Id: CT0Ebol8fBE

Length: 147min 36sec (8856 seconds)

Published: Mon Mar 29 2021