Kitchen Nightmares Uncensored - Season 4 Episode 1 - Full Episode

tonight on Kitchen Nightmares board he heads to Plainfield New Jersey to turn around a soul food restaurant that is run with an iron fist by an owner named Shelly even though her restaurant is failing miserably the doors look low your livelihood is on the line she refuses to listen to anybody not her staff why not her mother or even Chef Ramsay silly I'm coming and while there are huge problems with the food I need the toilet the declar I feel like Donna someone's going to come through the goal and the conditions Oh myself plan the biggest problem is shallow hand Chef Ramsay saved this restaurant from an owner who was in complete denial you have to get out of the Nile it doesn't really matter to me what other people think one thing's for sure you won't believe how it ends on a shoddy it's a nightmare [Music] Plainfield New Jersey a middle-class city with a strong sense of community and smack in the middle of town is a soul food restaurant named blackbirds run by a once successful caterer named Shelly withers my catering business was fantastic I had such a tremendous following I just seemed natural that I would move on to open a restaurant welcome and with her mother Mary investing her entire retirement fund into the restaurant Shelly's dream came true daddy put the cheque in the bank this afternoon I think it's a parent's responsibility to be supportive of their children I am so happy with the way the restaurant turned out the decor is phenomenal perfect location perfect food but where are my customers the problem is Shelly is in denial she thinks that the decor is amazing and the food's a spectacular I like this but the food is suffering the customers are suffering in the restaurant except for the macaroni actually Shelly believes that all of her food is better than any chef out there - done - done is perfect she feels this is the way I wanted it tastes good it doesn't matter what someone else thinks about it it being my restaurant I'm gonna have it my way I don't want to fool the touch I say it every day and we've been willing to me anyway right it don't make sense to it Shelley is a super control freak to the hundred and tenth power [ __ ] damn just get it out it's no system we have 60 people working back here and 60 people doing their own system table five right there in the front where is it please she thinks she knows what she's doing when she's actually has no idea where she's going tell me what I can do to help I don't I don't understand what and that brings a lot of chaos here she's helping the restaurant to fail even more not that many customers though huh things are bad I'm $200,000 in debt I'm barely holding on here I've got 14 dollars to my name broke like I tell Shelly it's just not only her if this restaurant fails because I have sacrificed a lot to make sure that the doors didn't close I believe in the power of prayer I think Chef Ramsay is the answer to her prayers [Music] or an amazing fuzzy little town great location for restaurants thank you very much for being here Wow look at this place so they're your party [Music] no no party we're just having lunch okay great let me see - okay listen over here and this is James what's your job general manager stop it's for the baby face like that you call these luggage but get out of there you look about 18 hole to you I'm 30 years old Wow amazing paging well and this is mom Mary Mother Mary yes sir you look great nice would you do the cakes the pies [Music] [Laughter] three years designing this place I feel like Donna summers gonna come through the door that would be me oh I absolutely love the decor and dance party that's me if I could kiss you something he's our manager the woman yeah oh come on sexy do care of se for cradle snatcher tell me that you're dating the owner amazing and was it love at first bite no wait an hour is done oh he's a little younger than I am but he's my sexy chocolate let me sit down have a quick look through the menu start ordering thank you obviously as much as I can okay right let's go for collard greens that smothered pork chops ounds delicious let's get some mac and cheese as well please okay Willie chitlins and desserts housing better velvet cake delicious okay great very wealthy I'm starving we're gonna put your order in excellence all right guys we have our order for chef I really think that chef Wims you just want to say that the food is phenomenal with the pork chop this is the craziest deckle I've ever seen Wow another record yeah they're all over so first name is Elouise oh oh Jesus what happened was it the fried chicken over the cornbread what oh [Music] my god somebody headbutt the wolf it was shocking to find that it was a whole wall with a record on it I was just like oh my god like what the hell is that going in I've heard about broken records but Jesus Christ okay let's get out of here quick I'm afraid to touch any other records [Music] Charlie is delusional about how fabulous our food is I hate the macaroni and cheese just looks like crap on a plate this is pork chop the smothered pork chop thank you [Music] let's not so much on my planet destroy [Music] that's bland nothing seasoned - how's your pork chop the pork chop is dry and mac and cheese I have we cooked a promotion you think a soul food restaurant would pride itself on cooking mac and cheese but now it's just all is that he chewed in the microwave but no I think they just put it in the oven to warm for our lunch service thank you [Music] he's saying that the macaroni and cheese is dry and overcooked he asked me have we warmed it in the microwave I tell them no it just came out of loving they may have put it in the microwave for a minute only for a minute though everything is cooked to perfection there is nothing on that menu that is not perfect how can you actually say there's a certain restaurant by the colonies and not just my colleague we since it's just like pepper soil you know you can't have food taste my day tell chef I said to taste those collard greens they're perfect here you go chef collard greens Wow okay great thank you very much indeed Wow no seasoning it's just fry them soggy and Limp James did you think he eat it all together well I did he do well together they still say bland [Music] he's crazy they're delicious 103 we might be all right and this is chitlins and okra okay Chiclets I mean I know Chiclets are the intestine but should they really stink before I do taste them I'd like to pray to God before I pray that you the spirit of the devil you are prayed over we guarantee you that you are not about to succumb to those chitlins hallelujah I just had to pray over chef before he ate the chitlins it's no craziness having on this one oh my god well Chiclets shitless I need the toilet excuse me I knew that come out quicker they're waiting always chosen cars you kidding me oh my god well they stink Charlie be taking it lightly and not seriously at all and they have it tilted bathroom I'm not sure but I guess the prayer didn't work [Laughter] [Music] thank you I want to see what's thought Lord Jesus so we don't be going mom Mary makes all of our desserts mom Barry thank you Wow nice delicious finally some good [ __ ] table well how do you like this delicious well as a way to the end in sight show me into the kitchen please yep I'm scared I'm scared of ranvier Shelly doesn't listen when Ramsey gets back there in the kitchen we'll see if she even opens up to any suggestions and I know you nice to meet you mutti mutti good subitize this is my was good to see buddy so I just had an embarrassing lunch let's start on the top pork chop dry blend no seasoning and the macaroni cheese was an embarrassment the fried collard greens there's no seasoning everything's just fries they just takes the world and horrible the chitlins the smell of them almost made me want to go I absolutely do not believe that there's that much wrong with my food who is the head chef here I am show me tonight okay well you think you are the head chef as Shelly and the staff prepare for dinner service Chef Ramsay returns and is greeted by an unexpected guest Oh boys that bloody hell oh my gosh [Music] it's just ten minutes before the doors to BlackBerry's open and Chef Ramsay is greeted by something unexpected bloody hell [Music] that have you got a pin yes yeah the moves just by the front door oh boy the door no you just had the exterminator you page to the exterminator sure get your money back okay that's not funny I've got a generator outside you take that now as a general manager do something with it the mouse it was in the entrance as a Walton we always have the exterminator once a month invention [Music] hey show me we found that they said the front door word but where's it put door in your mind I came to the door walked in there saw him bang right there right do you have an iPhone are you kidding me what you thought I brought it in out of my pocket I think you did are you are you are you [ __ ] dreaming I arrived the mouse was there no never here never it was not nothing never known mouse where right okay so we have the exterminator last week they come on regular occasions yes we have an issue with mice that's why you have an exterminator we don't have this almost an exterminator comes in okay let's let's you know I do a little investigation let's go [Music] it's wait where's last time you spoke to the mouse in here I've never seen when you've never seen one good except that one that was under the steam table that looks bad see what's back almost a year back he found a mouse in the front door I've never been so embarrassed and humiliated in my life this is ridiculous really ridiculous and saying I never seen myself perhaps we planted that mouse and you are suggesting that I brought it in I was like hmm I put it together like just for TV sake maybe I wish you would talk a little bit of sense [ __ ] the TV furnish your money where your mouth is in front of your staff I want a meeting upstairs with you and everybody knows it's my confessor all over this place we can happen it can happen [Music] Shelley two seconds please all of you this is very very important so I still see him like almost like that so just look at James feet two seconds I walked in the front door my mouse the mouse there to plan it I know they told me but it's okay no it's not okay it's got nothing to do with TV nothing to do with your business in the [ __ ] I am NOT gonna stand there and even attempt to take that crap from you you can take your restaurant and stick it I am gone I'm out of it you're out of here I'm out of here later after discovering a mouse in the restaurant and being accused of planting it the mouse that you plan it I know Chef Ramsay has had enough take your restaurant and stick it I am gone two out of here I'm out of here you me go see you later shut it down let's go it's over it is not over could you please shut up I mean it's ridiculous it's ridiculous I had worked tremendously trying to support my child and I don't understand you know it I don't understand what's happening today how does the god I don't please don't you know I'm out of it please could you exaggerating I talk to I'll talk to you yeah I take back what I said far as you doing something like that I don't want to defame your character but it's just was I'm lost for words that that happened and it just it's just like sharp and I apologize that's my sensible thing I've heard you say since I've been here thank you the combination of mother mary's plea and an apology by james are enough to keep Chef Ramsay at blackberries at least for now yes sir this evening will be Tina's should be right with you macaroni and cheese alright ladies let me put these orders in my saying right gonna free better walk there is that a piece of them show me how can you cook some food in a wok so for suppose we cook slowly Souls will cook with love and soul now in a wok shelli's cooking green beans in a wok cooking rice in a wok cabbage in a wok we're now a Chinese soul food restaurant we don't need a wok okay that's the first to make a southern food restaurants with a Chinese wok and a pizza oven [Applause] tell me what's working apart from you we haven't had correct working ovens we don't have the tricks tools the correct fryers grills you know how can we produce really great food if we don't have really great evidence forbidding it was fun on that very hard a lot of Prayer after discovering unusual and dysfunctional equipment in this soul food restaurant Chef Ramsay turns his attention to Shelley and how she runs her kitchen how many wait miss you need get one thing straight okay can you please work one ticket one [Music] Shelley has no concept of what it means to actually run a proper functional kitchen wash one at a time I need you that's how I do want make it incentive that's it make it and send it unbelievable where's the control there's no system I mean this is a job you trying to hit when she wants to argue you there watch out just back up get ridiculous already it's been an hour now kind of wanna get off the news how long they waiting wait close hour an hour what else I'm in here dysfunctional person controlling it Shelly thinks she knows what she's doing when she's actually has no idea what she's doing we need a miracle of Prayer hands on bended knee because this is going to the shits despite the ongoing chaos in the kitchen dishes somehow make their way to the dining room and that's the result you wait 90 minutes and this is what you're lucky to get crazy night that's crazy noise and there's a war zone always always welcome to blackberry Cyprian let's see how what a welcoming [Music] coming up is her way or the highway when the staff tries to get through to Shelley I haven't been open-minded she goes from the defensive to the offensive and then a dinner service blackberry spirals out of control leading Chef Ramsay wondering if this restaurant can be saved it's day two with blackberries and Chef Ramsay knows that before he can implement changes he has to focus on how this restaurant is run and so he starts the day with a staff meeting I want to go round now to identify things that you know that are wrong with the business and things that you'd like to change in the business I think one thing is I've known Shelley we kind of grew up together and she is a control freak if she does not see it being implemented the same way that she would do it she's gonna jump in and she's gonna take over but is it overbearing is it too controlling yes it's either her way or the highway and inhibits anyone to show off their skills or what they can do or what they can bring to the restaurant but you have someone that's down your throat constantly and really doesn't know what they're doing if you were so right obviously the restaurant won't be filler in a situation as it's a very valid point you've employed some talented individuals okay Portia Shelley needs to learn how to delegate responsibilities she can't be hands-on all the time it creates a problem chili and all honesty you take somebody out of what they're supposed to be doing and make them do something else and that's one thing you got to realize and that happens more often than I think that you talk too much and you know too much this is the attitude that's what makes this so rough everybody has been a twist-off their position just bear with me for two minutes sit down please okay what is wrong with you I made one comment what's become evident is how fragmented we are but that starts from the top chef Shelly have to learn how to listen everybody tries to communicate with her and support her but if she's gonna be stubborn and not listen the doors were closed and that would just break my heart I mean tremendously from now on in open honest dialogue got it yes Shelly silly Akane I'm listening no belong together are we gonna be open-minded I have been open-minded far as I'm concerned why do you say that this is not a joke your livelihood is on the line I mean you in a serious serious position there's no reason why you cannot be open and honest because mine I'm 72 years old and I thank God that I've been able to live this long and these are the most important things that I try to project listen to what this gentleman has to say I want to move forward I'm here to help right and the direction is to you Shelley because there's some valuable information that we've just listened to we know you're the boss what you haven't got right now is a successful restaurant and everyone in this room including me I here to make that a success but you have to get out of denial agreed I can't eat great thank you only time will tell whether Shelley has really understood what the staff was saying come with me let's go in the kitchen let's get to work but Chef Ramsay has already implemented a drastic change in the kitchen oh my god oh my god oh my god I called a friend Kelly quit and he arranged for a brand new fryer and a state-of-the-art six ring burner an amazing convection oven from South Bend incredible oh I sit by the stove Tyrol I just can't believe unbelievable I've had it done especially for your baking as well I'm bursting at the seams just like I just can't believe it oh man this is awesome it's the walk dog there's no way no we can start to move forwards cooking on a Chinese wok I work that you cannot cook soul food on we can have a proper system here I am definitely gonna miss my walk but it's just gonna be an adjustment for me oh I just can't believe this happy merry father god I just can't thank you enough I'm glad you're happy oh this is just so wonderful this is truly truly a blessing Chef Ramsay is he's unbelievable I truly believe in power prayer I prayed so hard that you would dump and that you were gonna turn this restaurant around I'm just so overwhelmed I thank you so much [Music] now that the kitchen has functional equipment okay there's one thing that's missing here that's the structure we're gonna work as a team Chef Ramsay appoints a leader tomorrow night my team yes I want you cooking then expediting yes Chef Ramsay helped implement a system to help this restaurant run very smoothly from now until forever I'm gonna make something very very simple with you all now just a stunning mac and cheese he also works with the chef's on some new cooking techniques golden-brown take a spoon a little taste Chef Ramsay has suggestions I'm gonna do my best to be as open as I can I don't know we are gonna reopen this fresh and tomorrow night with a system one voice one leader yes work as a team a system don't change it coming up silly it's the relaunch of BlackBerry's will Shelli be able to handle the changes and later a surprise ending you have to see to believe after the implementation of a new system in the kitchen Chef Ramsay and his team worked through the night to give the dining room a much-needed makeover [Music] okay good morning excited to see inside yes let's go welcome to the new back brace [Music] [Laughter] when I first arrived here there was a cafeteria the menu on the wall just lost that intimacy now it's a restaurant gone is the cafeteria you have a wonderful amazing new restaurants brand new tables brand new chairs it's a totally different place I promise you they're not your records I love my new restaurant the artwork the tables it's like a dream come true I'll absolutely love it the soul is back I'm just so excited and so grateful I'm just overwhelmed Shelley how'd you feel now that blackberry's has an updated look now the exciting part the food Chef Ramsay has created a fresh new soulful menu to match it what we've done is taking some of the dishes and modernizing a little bit give them a bit of a a new twist starting off with a black-eyed pea fritters delicious barbecued pulled pork sliders wonderful starter entrees fried chicken and waffles with the honey butter a southern meatloaf sandwich done with mac and cheese and a spicy glaze like a really nice rich spicy ketchup I love it I love it Shelley looked like she was embracing the change very well I'm glad that Chef Ramsay finally broke through to her is that beautiful dig in and have a taste oh my god fried chicken and waffles and blackberries this menu is great I think I have a winning combination here chef did it food atmosphere we're ready oh that's heaven it's relaunch night at BlackBerry's okay we're about to open we put a structure in place and Chef Ramsay has given them all the tools they need to make this restaurant a success [Music] good afternoon welcome to BlackBerry's with the restaurant filling up and orders coming in from the dining room a quarter in it's now up to the newly appointed leader chef Mateen to take charge of the kitchen one jerk wings one shorty one chicken with white meat fried chicken white meat six minutes thank you good hopefully go here we go thank you let's go with Chef Ramsay's new system in place and the team working together [Music] Thank You dinner service is off to a smooth start and out in the dining room Brian green tomatoes the customers are thrilled with what they are receiving [Music] shorty right now chili he was asking for stuff and you're just ignoring him let's go please all right Charlie being on the phone is totally disrespectful and a slap in the face to her kitchen team what she's saying is I don't give a damn it's my word and this is the way I'm gonna do it the rest of you who cares things are gonna really worth beginning because they were being executed but then I just don't think Shelley want to be there I need an oxtail and a shorty first but she's not in control and if she's not in control she doesn't want to follow him Shelley yes like we just switched off and forgotten why have we forgotten our systems the most important thing about our system is keeping it yes go back to your stations I am the owner of this business and I'm just not taking any [ __ ] from anyone know what is this what who put my corn in it I did Shelly so don't do that you're doing you go back again oh come here look at me only are she don't do it but team yes we're going back again we'll go back to old [ __ ] ways don't touch what he's doing you said it dry was it dry the corn wasn't funny dry it wasn't thank you Chef Ramsay system works is this Shelly that doesn't want it to work so when it's sitting on the side Brian I'll just leave it there I'm not talking back Shelly now you walk away you it's relaunch lighted blackberries don't touch what he's doing and as Chef Ramsay tries to keep everything on track Shelley goes off the rails to God and storms out of the kitchen unbelievable what happened never doing so good yeah Shelley started coming in and picking up bits and disrupting them I asked to stop it and let my team do it and she got really funny ever since then she just switched off so she's closed down Shelley is a crybaby she's not willing to admit that she's wrong and that's pretty sad with Shelley out of the kitchen stop everything you don't plate this one for me right now chef Mateen and the staff try to pull it together okay we're gonna see this ticket out right now to get the remaining dishes to the hungry diners Mateen you've got to push it yes chef you control the kitchen yes I need right now I need two or five green tomatoes I need that now working up there onion nice let's go PvP winner took this out for Table one please Dwayne off you go tell 50 let's go finally I've been loose no but it's gonna be perfect with Mateen leading the kitchen and a window now sorry frog good the final entrees make their way out to the dining room and customers are loving the food being so smooth we have the system now this right here is the first day of greatness of many more days to come and I loved it a lot [Music] with the staff completing a successful relaunch Chef Ramsay gathers the grill okay but there's someone missing where's Shelley Shelley can I can I talk to you please Shelley Shelley no point making yourself look any more stupid Shelley just two seconds not going to argue Shelley needs to listen to Chef Ramsay you just can't close airs to someone that's come to help you well can you want them to walk out on you and you have the restrooms forget about cleaning up tonight what about the rest of the days oh dude and I'm so ashamed of you I don't know what to do surely we have work you are done close the damn place damn let's go I don't believe show deserves all this great help she got I mean someone like me that's been cooking and went to culinary school would kill for something like this opportunity you know it's sad it's me so much okay I know it's been a rough night but on a personal note I just want to say thank you why because you guys were to cut off nobody gave up there's something personal about soul food for me I started a small little documentary called Kitchen Nightmares seven years ago and my first ever restaurant was a soul food shack it's why I started to put him back into the industry and you guys deserve success he did a fantastic job Chef Ramsay he's up there with the best angels I'm just so delighted and so grateful and we are going to do our part to make him proud of us we definitely will make sure that your efforts were not in vain thank you [Music] Shelly has the gross baby chef in here to teach her and to help her business but she may throw this all the whole system out the window with the whole menu only time can tell we have 30 seconds please yes I have absolutely not okay that just sums it up yeah that's the only thing I haven't changed I really wanted a happy ending tonight why because this week I've met some amazing people mother Mary what a sweetheart and a phenomenal cook Mateen that guy has a bright future and he is packed with passion but the fate and the future of blackberries rests in the hands of Shelly and unfortunately restaurant do not succeed when they're run by a dictator I planted a mouse is she crazy in the weeks that followed that's the thing customers responded well to the changes Chef Ramsay made to the menu and the decor steak is tender after witnessing the positive reviews surprisingly Shelly embraced all that Chef Ramsay has done for blackberries I was so skeptical but Chef Ramsay has opened up a new world for us here at BlackBerry's I'm ready for change it was difficult for me to see that at the beginning but here it is the truth is the light you guys enjoy [Music] next time on Kitchen Nightmares after two years in a coma an owner returns to find that her son has run the restaurant into the ground this restaurant is a pigsty oh yeah the menu is massive look who is food and the kitchen is a health hazard let's [ __ ] it over to me will shift Ramsay get through to this lazy owner come on Michael now where will his ailing mother see her life's work get completely trashed shut the place down [Music] you

Channel: Kitchen Nightmares - Full Episodes

Views: 2,751,167

Rating: 4.897306 out of 5

Keywords: Kitchen Nightmares, Gordon Ramsay, Food, Dining, Cuisine, Restaurants, Cooking, Unscripted, FilmRise, Free TV, Free Teleivision, Television, Classic Television, Classic TV, TV, Full Episodes, Full Episode

Id: fEv1ILJS1bE

Length: 43min 45sec (2625 seconds)

Published: Wed Apr 24 2019