"It Looks Like A Science Experiment" | Kitchen Nightmares FULL EPISODE

[Music] woodland park colorado 30 minutes from colorado springs it's known as the city above the clouds and it's home to manja manja an italian restaurant owned by former realtor julie watson hi i'm anja monda this is julie can i help you we bought the building it was a fast food restaurant and i didn't know what concept i wanted to do would anyone like some cracked pepper my mom decided to open up an italian restaurant because there aren't any other italian restaurants there's three mexican and two chinese you guys need tables this is the only italian restaurant in woodland park and we've blown it come on people because julie is a poor manager just do whatever you guys want to do how's that she doesn't know what she's doing i said to use plates how are we supposed to play it on spaghetti this restaurant runs like a jerry springer show get rid of this [ __ ] and what's in the walk-in we fight a lot my mom has a tendency to yell no you're supposed to [ __ ] make me lasagna for tonight instead of solving the problem the next [ __ ] lasagna i bring back is going up your ass she gets mad and she you stay out of her way just not in the mood for it if you say anything and you're gonna get it is someone hiding [ __ ] because i just ordered three dozen bowls the king of the world attitude that julie has causes a lot of problems trevor that's burned or cursed we have to start that over my biggest problem in the restaurant is my head chef trevor who thinks he's a god i want it done and i better be done by two o'clock higher on someone [ __ ] you trevor i hate trevor he's disrespectful he's just not a very nice person he throws fists what's going in he's thrown stuff at me he's messed food up on purpose this is always a good way to check he's walked out before there you don't like this how about this i've never been into a sit-down restaurant with a drive-through window hi there how are you all right thank you a drive-thru screams fast food and not just casual fine dining restaurants the food isn't cooked with much love it's cooked with stress and a microwave where is my other lasagna it's in the microwave there's like no cheese to it that one table [ __ ] so much i don't know what to do with them i have had more people tell me what is wrong with me that than ever in my whole life it's like open field day on julie i've reached my breaking point i'm stressed and cannot take any more deep breaths if this restaurant goes out of business i will lose everything i have put all my money into this restaurant having chef ramsay here is the last resort [Music] wow here we are wait hold on a minute go to the window this looks like a fast food restaurant this has to be a first he's here i see him janelle just chill i want to have tables inside hi hello how are you good how are you yeah very well thank you nice to see you what's your first name janelle janelle okay great let's get one thing right you do have tables inside right yeah okay great um and the drive-through why is that here normally people call in their order and then they pick it up so on average uh how many guests drive by a day maybe like one or two so i'm the one of the day yes wow well let's make this quick um soup of the day is what uh it's chicken and wild rice less of a um chicken and wild rice okay thanks daddy wow why are you making me do this mom janelle stop what should i just do soup how we normally do and yep just do it like we normally do let's see how quick they are very nerve-wracking she's gonna need a spoon i know hey janelly don't forget to tape the top i'm going to tape the top [Music] this is super frustrating i just want this to be over [Music] here oh that's my soup thank you wow my kitchen like best first he smells really good a drive-through italian restaurant hello he's an adorable accent yes he does have an adorable accent wow that's it that is it wow doesn't look very um appetizing and uh neither fork nice boot to eat my soup mind you it is actually thick enough to eat the soup you forgot to give him a spoon how's he supposed to eat his food you didn't give me i gave you guys oh you didn't hand it to me trust me if you're gonna be in the drive-through business first of all you can give me a spoon and secondly you could at least fill my cup but this is pretty horrific wow hello hi how are you julie watson julie nice to see you nice to meet you and you are the i'm the owner the owner well let me tell you something that's the first of me a drive-through pickup in an italian restaurant isn't that great the suit wasn't oh the super is it no joke's thick and bland and um so let's catch you up chubby okay what's all these little frilly curtains people didn't like the fact that the boots were down and so they asked me to raise the boost and that's how we raised them hi my kittens right hi i'm good excellent so what was the plan opening this place because it looks like a chain restaurant it was a chain restaurant no it looks like it now still it doesn't resemble a fast food restaurant for you well kind of but not that bad right i don't see anything italian here whatsoever really yeah really i think it's cute okay well when was the last time you knew easily never ah okay i'm irish okay is that all fake are they christmas tree lights as well yes it is um we're in august no but it's light it gives light into the deck i think it's beautiful which part is beautiful for you the fake flowers or the curtains you're just not gonna let that go oh yeah holy [ __ ] i'm just curious that's always uh oh [ __ ] you're making me laugh uh why italian cuisine then i opened an italian restaurant because people in woodland park said there's no italian open an italian restaurant and so i opened an italian restaurant right you must have some good stuff surely i do so who are the highlights uh andrea has a great waitress my daughter janelle oh janelle who want to forgot to give me this food for the soup yeah i forgot to give you this food um i have kevin's great one of my cooks right um problems what are they i think our food's great but i have a cook that has worked with me since the day i opened and he has an attitude right but i haven't fired him because it's hard to get help up here in woodland park it is yes it is who maintains the standards here me are you the drug stops here right but you just confirmed you've kept the wrong chef for four years but he shows up 90 of the time he does what he's supposed to do okay but ten percent of the time he's an [ __ ] and which question did he come from he's never worked in a restaurant so he had no background in training exactly so how did he start he was not washing dishes okay does he get on with the rest of the team the [ __ ] staff he doesn't no he makes them crazy what are the service thing of it they think he's an [ __ ] if he gets pissed off he'll walk out the back door and sit in smoke in the middle of service yeah yes what does that come from the attitude because he thinks he's a god he's seen the parade of people that i've had through this restaurant so he's yeah exactly he knows that i can't fire him because i have no one else how old is he 22 he's 22 yes i mean 22 years of age you shouldn't be running the kitchen but somehow the food turns out good it does turn out good how is that possible because we haven't changed anything for four years okay well we'll see proof in eating right that's right show me around okay please excellence um the great wall of woodland park yes i love my wall don't make fun of my wall good no no it's uh that's hideous ladies how are you good thank you andrea okay great uh young man come over how about trevor peterson nice to meet you trevor peterson okay and what do you do i'm the head chef so you're the young 22 year old that 90 is good and 10 is an [ __ ] yeah okay or the other way around whichever way you want to look at no i'm just going on what the owner said uh how'd you eat the food out of ten five for oh it's your own food trevor wow and i would give it a 50 50 on trevor's behavior and where does this stem from did we fall out we were dating back in the day i guess you could say right it might even be a 40-60. bad sign seriously you make me that mad you play pot tried to punch me hold on janelle come over here my darling please this young man tried to punch you yeah he pushed me into the walk and tried to punch me when i told him i was going to call the cops about a month ago is that real i didn't it's so not real yeah so you grab her threaten to punch her and push her into the walk-in after she tells me no one cares if i get fired no one cares about my well-being no one cares about me no one gets legitimately true no one likes you chef ramsay has already witnessed some minor problems like the decor and some major problems like the serious tension between the owner's daughter and the head chef he's hoping that he can find some positivity in the food how are you doing good thank you hario andy rice yes i tasted that soup i felt like going straight back to the airport okay we're done let's order shall we okay um right let's go for the wild mushroom ravioli please phil picada yeah um where does it the fresh pacific salmon okay mama's on meet meeting sunny as well and uh i've got to go for the meatballs i think we're done my daddy wow thank you of course here's his orders got a good mix except for gordon julie you're in the way like always you know what trevor that's [ __ ] trevor when you know it kiss my ass although i'm not a fan of trevor's antics i think our food is still very good mushroom raviolis mushroom raviolis and what's the sauce is that alfredo sauce and can you ask the chef when he made the raviolis please yeah thank you wow that looks like a pile of defrosted snow with bear [ __ ] sprinkled all over it trevor when were the raviolis defrosted just now yeah wow do they look homemade i don't think so they're frozen and they were just made so store-bought yes damn can the chef make it ravioli i don't think they ever have no can you ask him if he can make a rubber thank you wow that is bad [Music] trevor have you ever made ravioli before fresh traveling i have not do you know how no he does not know how he's never made him and he doesn't know how he doesn't know how you know making pasta's like making bread right so 550 grams for the flour six egg yolks whistling which is salt drizzled he's having andy write down how to make how to make ravioli lovely you mold it together that's cool pasta then knead it like bread okay yeah okay thank you they were disgusting wow he throw that away yes what the [ __ ] is wrong with it trevor he would like you to get together 550 grams of flour six eggs oil a pinch of salt everything you need to make 550 grams of i don't know what that is he needs to get the stuff to make i know but what is 550 grams yeah he's british mom i know but what does that mean we got to do the conversion we have to figure out how many cups that is figure it out i don't know okay he wants him to get everything to make raviolis he wants him to just get everything together start making pasta oh this is gonna be [ __ ] great a chef that doesn't know how to make pasta and you're the head chef probably italian restaurant even if you can't make ravioli linguini spaghetti lasagna wow it's too oily trial and error i've never done it before julie thank you yeah that's way too early yeah that is too much oil in there yes it's supposed to be dough not paste well now's my first try bear with me trevor is way out of his league right now he has absolutely no idea what he's doing that guy's an idiot you just meet lasagna thank you for danny and um there's a big disgusting thumb friend with meat sauce can you ask him just to take his paws off my side of them you see that thumb print i do it's like dubbed in the sauce and red yeah right on the side of the plane not appetizing can you ask me just quickly wipe that off absolutely i tell him to clean these fingers please chef's thumbprint all over my plate covered in tomato sauce no thank you that's disgusting now what he hasn't tried it yet he just wants you guys to clean the edges of the plate there's fingerprints there's a really bad one right there and there's somewhere here and he said to make sure you guys clean your hands okay i'm stressing out mama's me lasagna um darling why is it so watery there um that would be from the marinara wow thank you die you're welcome damn that is stone cold i mean [Music] well andy so we've just touched that there with your finger cakes it's cold it is ice cold where is ice cold right here yeah eyes cold okay um show julie please thank you you're welcome chef would like you guys to feel right here it's cold that [ __ ] lasagna is cold julie it's the microwave i told you not to use that microwave use the one in the back i said it's not gonna make a difference again i said to use the one in the back because i don't want this [ __ ] happening it's not going to make it yes it is it's our microphone why all of a sudden did it change that [ __ ] fine [ __ ] years that's [ __ ] i said don't use it okay julie julie's in denial about everything i don't understand why she won't acknowledge that make sure there's no fingerprints [Music] there's your spaghetti with meatballs thank you my darling and are the meatballs homemade no they're frozen oh come on serious does he know how to make a meatball he does know how to make meatballs oh okay great so why is he doing them um i believe that they used to do them and they fell apart too much before that means he doesn't know how to make them he doesn't know how to make them right wow ask the chef why i can't make a meatball okay please thank you though wow the meatballs taste like warm foam trevor chef would like to know why our meatballs would fall apart why would you not be able to make a meatball that's only the reason we stopped serving them is because they fell apart that was our original chef i didn't say that that was putting words in my mouth thank you i would love to go back making handmade meatballs okay that's [ __ ] trevor i can't get you to do [ __ ] prep and you want to make meatballs that's going to work kiss my ass you don't want to pay anybody to do anything i have to beg you to come to work in the day i can't even put you on days because you don't show up do you think i wanted coming back here and trying to handle a whole goddamn kitchen you don't handle this kitchen i handle this [ __ ] kitchen because you refuse to do anything so i don't know what to do you asked for this dog you always walk around saying i'm the head chef ask you now do you see why no one likes you you can stretch your mouth oh i'm scared trevor says it was the original chef's meatballs that fell apart he's never made the meatballs here okay so he knows how well yeah that's uh dreadful texture meatballs taste frozen and marinara if you just tip the plate to the side i'll show you just full of water i didn't expect a watery marinara and the spaghetti's not even glazed it's just bland thank you [Music] now what the spaghetti is not glazed as bland the marinara's watery the meatballs you can taste are frozen what's wrong with it good spot i don't i don't know the spaghetti is bland the marinara is watery and you can tell the meatballs are frozen i don't think it was that bad i don't i think it's fine thank you [Music] thank you you're welcome wow that's bad how's sevilla yes still still raw you'll see it there it won't even cut so i'm still scraping it is that raw [Music] that's not even hot i don't mind it being paint but it's raw yeah i know it just needs to be kissed in the pan but it was that thick raw in the middle the veal is still raw it's raw raw i mean i can't say anything about that it's [ __ ] wrong but i'm starting to get like [ __ ] pissed thanks thanks could you ask the chapter to show me his bowl of pasta yeah you're welcome chef wants to see the bowl pasta you started oh i tossed it you threw it away he threw it away he threw it away he did why i have no idea he did earlier i guess damn [Music] that better be right thank you wow now what is that that's your salmon with the balsamic paint with a balsamic paint yes is it something fresh i believe it's frozen as well you're kidding me it says fresh in the menu it says fresh on the menu you're absolutely right fresh pacific salmon frozen yes it's frozen good gold i finished this terrible the mash tastes weird it tastes weird do you mind it's just it's just it just tastes old when were they made i'll go find out please thank you when were the potatoes made and by whom are you [ __ ] kidding me what's wrong with it the mashed potatoes taste old they just made them last [ __ ] night they were made last night okay that's [ __ ] this is [ __ ] stressing me out man chef ramsay liked nothing today and i don't know what the hell happened and i am completely shocked that's [ __ ] there's nothing wrong with that salmon and those potatoes were made last [ __ ] night so that's [ __ ] i love my food why doesn't he just leave it alone we got a [ __ ] problem lunch was a complete disaster as chef ramsay discovered issue after issue wow it's now apparent to him why this the only italian restaurant in town is struggling so much uh let's get the team out let's have a chat okay everybody come [Music] uh so i i'm i don't know where to start has anyone got an ounce of training i personally don't first question i asked andy was does a chef make pasta how bad does that sound when we're standing inside the italian restaurant that you're the head cook of the fact you can't even make a [ __ ] meatball that scares the [ __ ] out of me if my interest is dwindled you don't have the interest you shouldn't be putting the jacket on i mean is anything fresh i don't have fresh food everything we come in except for our produce okay but i mean you don't have fresh food oliver we make all of our sauces oh come on we do come on what you expect me to give you a round of applause because you make your sauce right mushroom raviolis the filling was hideous bland sauce lasagna stone [ __ ] cold in the middle the worst thing about you defrosting it hey you can't operate a [ __ ] microwave b the bits that you were cooking they'll blam the veil the veal is old i'll tell you that what does it mean old i mean i don't order veal very often it was raw that's what i was trying to say oh fresh specific salmon 18.50 yeah frozen frozen very weird taste look dreadful overcooked no one complains about that salmon people like it so you don't think that customers need to know it's frozen if they knew it's frozen do you think the order does it say fresh on the menu yes yeah oh big bold letters okay then that's a mistake you don't know no it was changed it was changed when was it changed how long ago was it fresh about two and a half three years two now three years ago so uh a while when did the salmon arrive i couldn't tell you honestly you couldn't tell me i couldn't tell my gosh i've seen that salmon in there for a while i don't believe that either i'm just saying i don't believe that either that's okay okay why did you go in denial when they're telling you the truth and they're they're in the engine because i'm the one that orders the food oh you don't cook it i don't cook it but i order it so when was last time you ordered salmon probably two weeks ago why are you shaking your head because it's been in there longer than a month trevor that is [ __ ] [ __ ] do you think customers locally do you think they should leave their home to come into your restaurant and pay for frozen food that they could cook better at home i think our food's good i'm standing by my food i think our food's good so what part of store-bought frozen food do you think is good i think our food's good help me to understand what part do you think is good i think it's good i mean i don't understand what you're asking me okay so out of all the dishes that i had the veal picana that's old that you agree to i do the the sign of this microwave the stone cold not even microwaved properly and the salmon with the paint i'm asking you very politely what part of your menu do you think is good i think our food's good but you're not stupid i'm not stupid so meatballs frozen sauce watery lasagna they can't even [ __ ] reheat it properly and then why are you blowing smoke up your own ass telling yourself in a deluded way that your food's good or have i missed the trick and i haven't ordered something that you said i should be eating i think our food's good who's telling you it's good the customer they're not coming that's why you're in debt and you're putting your funds into this place no but come on then man up i will say this we have never had a customer andy will but i have very had very few customers ever actually complain to my face okay uh janelle i'm not interested about the customers that blow smoker ask currently i'm interested in customers that aren't coming any longer and truthfully most customers don't like to complain to your face they just don't come back they vote with a fee i don't think you've got any idea how this business is functioning i do understand how the business looks fashionable you don't know what's on your menu you don't know how it's written your chefs disagree with you i mean i i've never seen so many people so far apart and the proof in the tasting because it fell just all over the shop you are way out your depth the food bland boring dated and when a ped cook can't even operate a [ __ ] microwave that scares the [ __ ] out of me but the owner said your food's good so continue kissing her ass wow my food's good my food's good yeah my food's good well that wasn't pleasant surprised i didn't walk out of this place years ago [Music] terms being a little [ __ ] prick don't cry it hurts my feelings you know you cry i'll cry oh god that was brutal that was a little too rough let's go outside okay [Music] that was very unpleasant [Music] i don't even have ever felt like this before ever in my life this is horrible [Music] after a frustrating conversation with a defiant owner about the many problems with the food hi there how y'all doing chef ramsay returns to see how the dishes are prepared by this band of young cooks at manja mancha so talk to you about the line how does that uh how does this roll well we got our saute yeah all of our raws our veggies our produce yadda yadda what's in here meatballs and sausage and marinara it's like an oil stick in there wow that's terrible is that normally it like that said that the spinach was tart didn't taste fresh i think it was just fine but we haven't met have we yes sir how long have you been ever couple months couple of months what's wrong with the place in your mind we have a leadership problem these guys haven't been trained properly yeah you're not wrong honestly i don't feel that julie has the leadership qualities we have a very young staff and inexperienced staff and unfortunately she's the biggest reason that they're not where they need to be oh no what's wrong with you now said they're too salty so they're ordering something else just so you know too salty are you not interested in tasting this when it comes back or you just [ __ ] it comes back i just say [ __ ] it i don't taste it you just say [ __ ] it wow it's yellow it's limp chili that's the spinach from behind the line it can't look like this it's behind the line they're cooking with it why does the spinach look like this that's what we've been getting in no [ __ ] way we've had to wash it because someone last night had a piece of sand in it seriously what the [ __ ] is this spinach that's you ordered this is not an arch finishes never never never never never looked like this he's trying to impress chef ramsay but that is not trevor trevor is a spoiled little bastard that refuses to do his job i have never seen our spinach look like this in four years they've cooked with it they've sent it you've charged for it you need to see it i see it and you're just gonna let them cook with it no i'm gonna have we're gonna have to figure something out throw that [ __ ] out it's hard not to laugh i know that down you listen here in the walking he goes it's the mold on the floor look at that this is an absolute horror fridge just used like a trash can even buying peeled onions how much pasta they cook is he expecting a pasta rush and more pasta who's obsessed with spaghetti containers of pasta cooked all this work for what what's he doing okay julie you got two seconds sure how often does the restaurant cook breakfast every day every other day so like twice a day fresh for lunch fresh for dinner no once a day they'll just cook it in them like midday yeah okay do you have any idea what's going on behind here this will be used today can you stop dreaming do you have any idea how many portions are in here no you've got no idea how many portions of cappellini pasta are in there no i don't okay how many do you think then roughly 20 20. now that is a lot of cappellini that's just one container it's pasta mania one two three four five six seven eight nine 10 11 12 13 14 15 16. enough pasta for close to 400 portions on this table here and we've got how many customers tonight 53. 47. 47. i don't know why there's this much pasta i'm only asking you because i don't know either i'm looking at it thinking what fruitcake's operating this we don't have this much pasta it didn't reproduce itself let's get that right i absolutely agree with you there's usually three one two three not all this other these two i don't know why these are here just told me this is all going to be used in a day no because if you if it's okay because here's the thing i'm gonna get changed okay and i'm gonna drive straight back to the [ __ ] airport because you are just bullshitting okay let me ask you this please how can they cook this the pasta for every order that fat doesn't it take it would these people will be waiting these people will be waiting so this is cappellini i know what it is which cooks in how long about three minutes 90 seconds you've never seen i have never seen anything as bad as this what i'm just trying to explain to you is common sense maybe you are a fast food restaurant it's dinner service at manja mangia i have never seen anything as bad as this and chef ramsay has discovered over 400 portions of pre-cooked pasta and julie refuses to take any responsibility maybe you are a fast food restaurant look at all this pasta i i [ __ ] agree with you oh no not more pasta where did that come from absolutely gluten-free gluten-free and there's the angel here somebody needs to go wait on my table you guys need to pick up i don't want to stop you any more pastor in the house not that i know of chef [ __ ] me they weigh overcooked pots like you wouldn't believe they're trying to bury me yeah i think they are too how's that [ __ ] looking not the furtiest but getting it out i don't know why julie doesn't want to fire trevor he half-asses stuff he's lazy so what is that it's our meat lasagna we nuke it for four minutes put cheese on and nuke it for two minutes so it's a double nuke wow that looks like a science experiment now you're going to put it back in there with cheese cheese on it my god oh [ __ ] me out on it where's that going now eggplant into the microwave back onto the plate and marinara and send it out can i use any of the microwaves i don't know microwaves are full right now oh for [ __ ] sake once again we're working that microwave one two ovens one two three microwaves more microwaves than ovens i have to agree oh [ __ ] oh my god it's hot and what is this uh they're supposed to be veggie lasagnas but the microwave like goose it out the final result is a hard piece i can't even cut it that's because it's been microwaved too long yeah doctor gina scalpel i think the patient is dead julie yes time of death 7 44. just touch that for two seconds it wouldn't hurt but when you just say okay i'm not saying okay i'm saying something's [ __ ] up something's [ __ ] up why does it look like that trevor because it's microwave we have been cooking these for four years this way all of a sudden they're [ __ ] up it's been [ __ ] up for a while no they haven't did you use the microwave that i said don't [ __ ] use yeah why'd you use it because all the microwaves do the same thing you [ __ ] use it when i said it all the microwaves do the same are you serious kevin you use it again me and you are gonna have a [ __ ] problem all right deal kevin has never talked to me that way and i can see that trevor is rubbing off on that guy chris hurry up i need to put something in what do you want me to do i can't go any faster than the computer's going no i you're fiddly [ __ ] around i'm not i'm not doing anything you want to plate up these raviolis and get them out wasn't there supposed to be no sauce it's my ass while julie and trevor continue to point the finger at each other chef ramsay observes the majority of tables in the dining room are disappointed with the food that's overcooked medium well should be a thin pink line gentlemen thin pink line well that's that's just that's they weren't happy with the breading on the eggplant that was too thick and didn't taste fresh jesus truthfully now was the last time that was changed your breadcrumbs yesterday so you don't do it daily no wow she complains about the price who complains about the price what else you're going to need chicken and eggplant bread eggplant yeah and chicken in the same container yes but look at that in there yeah so what happens for a vegetarian cause contamination i honestly never even thought about julie yes they change your breadcrumbs once every two days you laugh i'm not laughing at you i'm laughing because that's [ __ ] what i'm trying to say is that i asked about the breadcrumbs the kitchen said they changed them every two days so when when in your mind when do they change them every day you're saying one thing they're saying the other all i want is the truth okay that's all i want i understand that is this from yesterday yesterday and how did you change it every other day every other day because julie make sure that you don't throw them away that's [ __ ] okay it's worse than that do you know what they put in there egg chicken an egg an eggplant i know what they put in there what i'm concerned about it's in there there's bits of chicken i understand that so if i was sat here with my wife or my children they wanted vegetarian dish yeah and they got bits of chicken [ __ ] okay i'm not taking any more [ __ ] tables boss i'm stressed out i'm not taking any more tables you're closing down i just cannot do this and that during dinner service at manja manga look at all this pasta chef ramsay has discovered over 400 portions of pre-cooked pasta it looks like a science experiment and almost every dish being cooked in the microwave owner julie still maintains that her food is good and that all of tonight's problems are caused by the cooks i'm not taking any more [ __ ] takers you're closing down i just cannot do this and that i'm waiting on tables can you pass them on to the waiters or not i mean yeah it's just going from bad to worse you seem to be happy with it mom you just got like four tables what the hell do you want me to do janelle i don't know you need to check on your tables in for it what's the soup today a towel at your wedding who made that soup it's store-bought wedding soup frozen what else what else is frozen yeah everything i'll show you yeah we got a full freezer full this is insane we got our tuna got our salmon we got our beef we got our chicken we got our seafood so everything's frozen everything so there's nothing fresh no nothing breasty breasty brush julie you got two seconds tonight it's the wedding soup yes yeah popular yes chefs made it right wow they did frosted they defrosted it that's it and the customers love it yes they do like it how many of them know that it's frozen i have not had that conversation but you take their money yes i do shame on you what do you want me to say you've given up haven't you no i haven't given up at all you don't think you can do better no do you think it's fine to microwave frozen food i'm not microwaving frozen food i think it's okay to serve frozen meatballs you think it's okay meatballs aren't frozen they start out frozen wouldn't that be frozen no no no no no no you worked at three restaurants you can't be that stupid and i know you're not i would respect you more if you'll just be honest with yourself you're done arnie you're not fit to run this restaurant yes i am what qualifies you yeah i was just about to ask that you go away get out go away from my face right now wow fight it's not cake if it's not fake then what is it it's a restaurant where is it a restaurant here you don't make anything you buy everything if i got those tables out of that dining room to watch you reheat eggplant lasagna meatballs they would [ __ ] themselves i thought it was normal when you go to restaurants what do you expect fresh or reheated frozen via a microwave twice do you expect that as a customer no i don't so why did you do it because that's how i thought it was supposed to be you didn't because you don't give a [ __ ] i do give a [ __ ] where do you give a [ __ ] 45 covers in tonight if i asked 45 customers what percentage do you think of your foods was fresh what do you think they would say to me i no you tell me what do you think they'd say but you think they think it's normal [Music] excuse me ladies and gentlemen oh julie julie you running away no i thought oh can we ask the customers a question i thought we were done oh no no i'm not done yet shortly i'll be done first of all i'm sorry to disturb your dinner just out of interest when you decided to come here this evening you look at the menu what percentage of that menu would you expect to be fresh let's start from table to table ladies 9 200. 9200 9200 90 200 90 200. 100. sir 100 all the way 100 all the way well i am deeply sorry but let me tell you something it's not even 5 fresh it was obvious it was obvious and 95 of everything you've eaten this evening is frozen and you can cook better at home yes yes so why do you think it's fine now i'm leaving you running away i'm not taking anymore julie walking out you're walking out wow just not in the mood for it i'm not gonna be screamed out like that i can't do it judy i cannot do that i'm walking out you

Channel: Kitchen Nightmares

Views: 6,599,947

Keywords: Gordon Ramsay, Kitchen Nightmares, Gordon Ramsay Kitchen Nightmares, Kitchen Nightmares USA, Kitchen Nightmares UK, Kitchen Nightmares Officia, Kitchen Nightmares Full Episodes, Kitchen Nightmares Best Moments, Kitchen Nightmares Worst Fridges, Kitchen Nightmares Funniest Moments, Kitchen Nightmares Worst Food, Kitchen Nightmares Argument, Gordon Ramsay Insults, Gordon Ramsay Argument

Id: wuzETlgj8jE

Length: 40min 17sec (2417 seconds)

Published: Fri Feb 25 2022