One Of The MOST VILE Kitchens On Kitchen Nightmares | FULL EPISODE

arlata colorado 15 minutes from denver is home to the old neighborhood restaurant owners alexa and randy met when they were servers during their college years they fulfilled a dream when they bought the eatery in 1988. almost ready ready as ever my wife and i have owned the restaurant for 25 years and we're here all the time together thank you randy thank you very much just trying to do my job the business has been declining for probably about 13 years what else is coming back you have all the tickets that you're gonna have i believe just go i don't need you here go please off the line but the last three months have been really really hard and we don't know really why how are we all doing this evening i don't know what you put the steak but it's even a terrible aftertaste i don't think there is a menu in the country that is even close to ours so why would you put horseradish we have things like a sedona chicken we have teriyaki steak we have beef wontons we also have trout parmesan burritos cajun catfish duck schnitzel it's really weird i still can't go against this and it's not only the menu that's out of control it's the decor welcome to grandma's house it's definitely about 40 years out of date my father doesn't throw anything away he's definitely the epitome of a hoarder everything in here is decrepit wallpaper is falling off the wall half of the chairs are broken so it's like sometimes when people sit down they just go down you lost the wheel over there yeah seriously look [Music] i think rainy alexa are just kind of stuck in their old ways i don't think that they're willing to really change a whole lot of things they haven't done much in the past 30 years my wife and i are in debt to the tune of about 320 000 if the stress doesn't subside somewhere something drastic is gonna give us our relationship this restaurant we can't keep going on this [Music] wow old neighborhood restaurant even the sign looks old wow oh jesus where's that thing you kidding me strange good afternoon alyssa randy randy going good to see you chef nice to meet you my wife sad to be here uh what is this what is this this thing here fiona who's this fiona it has a name she has a name yes come on seriously it's not it it's a she she changes outfits regularly careful she's slippery i know disrespect but you walk into russian you don't expect to see a mannequin there uh it's kind of my wife's thing oh and these well you know somebody stole her hand oh she's delicate so this is not a joke this is something your wife looks after her mannequin she does okay we have pictures of people with fiona uh okay right uh why don't you get your dear wife and then we have a catch-up together right i'll put this thing back sure yeah oh [ __ ] ready man this is really weird my god jeff broke fiona he wants you to come out here oh no you are kidding me hello i'm alexa alexa nice to see you nice to meet you likewise um let's sit down at the bar shall we absolutely catch up um i thought randy was winding me up because he said that that doll in the window is uh is it like a friend of yours yeah she has had a couple of rides in the convertible when i've tried to take her home and put her at peace in the garage and i had to go run an errand first so stop [Music] okay uh you've had this place for how long 25 years that we've before yes we both worked here as servers when we were college students at the university of colorado yes my oldest one wiley works here part time okay great so in a nutshell um describe the food for me traditional american okay how often does it change the menu it hasn't been effective it's a year time when was the last time you changed the launch menu the lunch menu several years okay when does the menu change every three months every six months no more like eight months to a year eight months to a year once a year once a year and when was the last big change two and a half years ago [ __ ] randy have you any idea how bad this sounds okay so in 33 years the menu has changed not many times but it has okay uh right more importantly um what's wrong with the place it's been a real struggle to even stay open but i don't think we'd survive 33 years especially without too much change unless the food was good good glad to hear it um i'm dying to eat where should i sit where are we like what's all that stuff up there antiques antiques wow randy's hoarding well he's got some serious decor issues the antique stuff and everything it needs to come down looks like a pile of junk right alexa i'm going to eat let me have a good look at the menu and i'll look forward to catching with you later thank you both thank you hello hello how are you i'm good how are you first name is kristen kristen good to see you i'll be your server today okay great um wow everything's so dated it is i mean has anything changed in there no it's i don't think anything has changed since they took over wow i walked in there was a dreadful smell all musty stinky it's musty and where's that smell come on is it these antiques um i don't know if it's the antiques if it's the old upholstery if you sit in one of these booths um it smells like someone that hasn't showered in a while i'm serious yeah i'm serious quite like someone's not someone's like like like b.o yeah oh yeah you're right jesus yeah it's pretty bad when i have to set the tables i smell it all the time so they stink it smells really bad have they been reupholstered no i think this is the original upholstery from 1980. that's a lot of farts in these chairs and what's with the wheels on the chairs um because it's carpet i think they think it's convenient because [Laughter] um this is the menu that is the lunch menu yeah look at the state of it and i had to pick you out the best one that's the best one yeah that's the best one i could find wow and this is the this is the dinner menu the dinner menu yep wow brian croot french union soup wow new orleans barbecue shrimp cajun catfish mushroom tempura leaf wong tongs we've gone from french to new orleans to asian wow italian [ __ ] flies there's [ __ ] flies everywhere where are they coming from that fly won't leave you alone wow anyway shall i order okay all right let's go for the new orleans barbecue shrimp thank you okay uh the yuccatan sea scallops okay and is there a salmon special today the salmon special today is baked with a dill dijon cream sauce okay yeah let's go for that as well okay danny i think we're done for now we'll turn those into alexa thank you orders in bring it on how are you my name is wiley why did you say oh the sun the sun yeah okay great how long have you been here i've been here about 10 years what do you think the big problem the ration is i think the big problem is the the decor have you ever tried to take some of this junk down oh i'm afraid to i'm afraid of what my father might do if i tried to take something down yeah he's kept it up here for 30 years ah but is it worth anything i doubt it it's like a garage sale that you're staring at eating it oh yeah well good to meet you but definitely thank you it's great to see you my wife good to see you too you too where's your barbecue shrimp all right my dishes are excellent and if chef ramsay doesn't like any of my cooking it will piss me off oh this is barbecue shrimp barbecue shrimp there's a very strange looking barbecue sauce it's a cream bbq cream sauce barbecued cream sauce look at the color of that is that is it is it shrimp barbecue or is it the sauce it's barbecued it's the barbecue sauce oh i see why would you sort of coat the lemon and cream it's a collateral damage yeah i'll say thank you dog you're welcome [Music] [ __ ] mate i wouldn't feed that to the [ __ ] mannequin even she'd manage to throw that up that sauce is hideous and the shrimp was tough as old booze and the flies are landing on me as opposed to on the shrimp the look on your face doesn't look good no it's got a really weird texture when a flight bypasses the [ __ ] dish you know is bad trust me um i'm i'm done with that thank you thank you thank you geez [Music] so what do you say about those um has a weird texture to the sauce he doesn't know why it would be called barbecue people have been coming here for 33 years the food cannot be that bad hope this is your salmon wow this is the special yes with the dill dijon cream sauce the dill dijon cream sauce somebody likes cream in the kitchen who is that where all these cream sauces come from i don't know who originally started them but alexa cooks with a lot of cream wow everything's made with heavy cream oh yeah yay and we have oh there's a salmon under there it's a cream sauce someone tastes frozen doesn't taste fresh at all it's dry very dry wow i mean it's very old-school with cream on cream on cream well thank you for dying you're very welcome yeah that wasn't pleasant all right i'll let them know that was hideous he says the salmon tastes dry what come on really he said cream again yeah well everything he ordered has cream but i know wow i would think people would know what they're ordering before they did it but that's whatever i think everything is delicious i wouldn't serve it if i didn't think it was delicious yeah i got wallpaper what a mess randy when was the last time we had a coat of paint or i changed the wallpaper when was last night's wallpaper five years ago this this wallpapers five years ago no not this one i'll show you something sure please what's all this here for and this here disrepair and you pull that table out and you just see all that mark in there across the wall like that and this place looks and feels like it's been closed for the last 10 years it's the look that the restaurant has well hopefully before the week is finished i'll get a straight answer here is your yucatan scallops oh here it is here he is wiley there you go chef the man and where are the scallops inside that boat underneath the peppers and yes excellent thank you you're welcome wow it is absolutely gross wow [Music] no seasoning whatsoever and the scallops are just hideous i've got to find out why this is called yuccatan because i don't insult those people in mexico randy um i'd like to find out why it's called the yucatan sea scallop dish what's the relation the spice with the chipotle peppers so why is it called yucatan because it's got spice in it just the name you just picked the name out of the hat that there's no relevance the actual if it does or does it i'm not actually 100 sure are you kidding me okay i'm done with that thank you [Music] that was gross scallops are overdone and the sauce is bland that's the way i've been cooking them they look beautiful they were cooked perfectly i know they were getting irritated i like it it's an absolute matter of taste this is just stupid that's the way we cook that's [Music] that's it wasn't an off day after sampling some unusual and disgusting food it's got a really weird texture while sitting in a musty bug-filled dining room flies everywhere where are they coming from chef ramsay wants to have a little chat with head chef and owner alexa and her kitchen staff i'm gonna get straight to the point i'm seriously concerned um the new orleans barbecue shrimp i've never known a barbecue cream sauce anywhere yucatan sea scallops no seasoning the scallops were mikey bland and actually whiter than the actual cream sauce do you taste anything you're cooking i didn't see anything seasoned i'm sorry i have a lot of pride in i cooked everything there and i really you know a lot of people enjoy the things that we cook right i'm not asking about your pride the question i asked was does anyone taste as they cook so all my food i didn't taste your food you didn't taste my food no but i cook that food all the time i don't know oh so it's just automatic push the button and we're cooking that so you don't think anything needs seasoning i thought i was making good food i don't know why the food is dated the decor is hideous and you sick customers in front of a [ __ ] wall with the lapicated wallpaper peeling off you better take a good look at yourself and maybe dust yourself down shake it off a [ __ ] freak in the corner there man stop let's go get ready for dinner word has spread that chef ramsay is in town hello and the restaurant that is normally not very busy right this way is booked for you sir the chicken quarterly okay tonight chef ramsay will continue to examine the dysfunctional workings of this restaurant uh jeez what's all this [ __ ] here for hello chefs do people does anyone actually sit down here they do yesterday and when you uh when they sit on this do you not think this looks drab i don't have a better one you don't have a better one how about nothing what is that wow merry christmas what is this i mean honestly when was this cleaned not for a long time sir you are in charge in front of house right i am oh my god there you go that's your car the joker how fitting is that how old is this chair 20 years 20 years 20 years what kind of message does it send when you have this in the middle of the dining room i mean that does look like it's gone past itself by day right yes when was last time it was cleaned i would say a couple years ago oh my god have you seen down there yes and that's acceptable for you that's not clean sir nope oh my god you are kidding me oh no what was that looks like a comb looks like a comb oh come on randy do you think this is funny in front of customers not at all the crumbs and the [ __ ] down there you're not putting it back there are you no i'll take it out there i washed my freaking hands i wasn't totally flabbergasted the trash fell out of somebody's pocket somebody didn't see it was there you know i don't feel that bad about that well covered in dust oh my god what a mess it's like rat droppings everywhere god this is shocking you keep your dirty shoes under the bonquette they're not mine did the customer die there's holes in the sole dirty crusty shoes oh i'm gonna wash my hands again man okay onion rings did we fix those are they already out what's that this is from the steam table looks like a river running through here god look at the state of this stove how old is that stone 33 years old wow i mean i know the restaurants called the old neighborhood but like the kitchen's an old dilapidated neighborhood yeah what is that is that your wow you are kidding me he sticks it in the prime rib and he sticks it back in there what's that sprite hand coating so it doesn't stick a canned coating yes wow my mother's definitely lost her high standards over the last 15 20 years there you go brandi i know she cares for this place but the passion and the fire that i've seen in her before is no longer there chops goddamn it i probably burned them son of a [ __ ] what is this in here this is the office wow how could anyone work in this mess joey it doesn't make sense what the yo what why is all this junk old equipment what's it here for parts once in a while parts so what parts do you take from a 1950s ice machine legs legs and what's this oh there's a microwave does it work uh no so what can you take from that then i don't know wow look at the mess it's like you're hoarding stuff chef ramsay must think i'm a lunatic for having that stuff sitting back there but i don't really think that i'm a hoarder it's just hard for me to throw things away where's that noise coming from suddenly doesn't sound right there oh crushed on my seat next to cleaning equipment how long has that been there was not in there yesterday so it died early as this morning that dry can we come out of there that that died a lot longer than 24 hours ago matt take it over from alexa for one minute please i got it have you seen that here i know he has a problem with throwing [ __ ] away clearly and are you okay with this though no you know no it needs to go this is ridiculous i'm trying to get him slowly to get rid of it and to change his ways but he doesn't listen it's a problem it's a big issue you're enabling a hoarder you're right it is a problem it's a hoarder i agree and that has an office in there it's a a it's a travesty absolutely horrendous i still wash my hands that's all i've done for the last 20 minutes to wash my fricking hands while it is clear to chef ramsay that randy is a hoarder what's wrong with that kristen the baked potato is foaming because there's so much butter on it with sour cream of course it's also becoming evident that customers are as disappointed with their food as he was earlier today at lunch the split top came back he says it was tough that's ridiculous i know he didn't like potato cake either now he decides to see what is lurking in the walk-in fridge [Music] what is that my god this stinks that's gone off raw chicken and cooked meat i am not impressed they have broken every cardinal it's barely an hour into dinner service at the old neighborhood the restaurant is already full of unhappy customers the baked potato is foaming because there's so much butter on it with the sour cream gross and chef ramsay has not only made some shocking discoveries in the dining room oh my god but back in the kitchen he has made some frightening discoveries as well what is that my god that stinks has gone off my god that's disgusting that is off as well salmon and look some dirty [ __ ] picked all the bones out and just left them on the side what a way to run a fridge that stinks so the hoarding isn't just washing machines and microwaves it's old food oh [ __ ] look at the state of this dirty dirty [ __ ] oh wonderful we surviving no what in the [ __ ] is this mud pie on top of scallops man this fridge is littered with [ __ ] [Music] this is a horror show [Music] randy can you just give me legs please for two minutes she's extremely busy right now i'm extremely i understand i'll get her uh wiley can you stay with me two seconds yes lex chef has to have you for a minute right now okay when was the last time this walk-in fridge was cleaned uh monday monday can you step over here this is the dessert star preparation it's got blood it's disgusting hermes lamb chops and what's this satin what is that water dirty water daddy water you're right and this here what is that fudge from a mud pie fudge from the mud pie that sat on top of a lego lamb that's dripping with blood you with me the place is littered with [ __ ] everywhere you turn and for me it was bad enough to see the crap in the dining room i didn't expect that walking to be festering the way it is go and have a look in there now both you walk in there molds crap that was cleaned last week was night cleaned last week and this here can you see that up there let's get out of it seriously just smell that [Music] look at the color of it and the congealed blood and this that's blood from the lamb i've never ever seen a practice this bad and then some dirty [ __ ] takes bones from the salmon and dumps them on the side i did it you did this i was pulling them out yep i did and you put them back on there and you don't know and i didn't put them away just touch the temperature of that just touch that the big shot for me hold the ball is sat with this you have raw chicken and cups [ __ ] meat there's a theme here this place is littered with junk the chairs are caked in [ __ ] and the refrigeration walking is in disarray i stepped one foot into your kitchen and there was a [ __ ] hole in the wall where the meat thermometers gets taken out and stuck inside there's a freezer there that's not even up to the tenth of a fridge let alone a freezer and you've got cooked meats raw meat and [ __ ] desserts glazed in half cooked oligo lamb blood this is criminal you have cross-contaminated every ounce of ingredients in this kitchen and you you you see that who is hoarding all this [ __ ] we serve that [ __ ] you use that [ __ ] while get in there and stop any other [ __ ] entree leaving and shut it [ __ ] down after witnessing one of the worst kitchens he has ever seen oh my god this is a horror show and stop any other [ __ ] entree leaving and shut it down jeff ramsey knows he has to put an end to the madness no more entrees i'm sorry take their food away why because we're not serving anymore we're about as dirty as a kitchen could be and it's absolutely disgusting we will not be serving any more food this evening i'm extremely sorry that's not good i mean this is so [ __ ] up it's so ridiculous the kitchen's infested the office is a mess and on your chairs that you tell me got cleaned years ago a cone a candy cane i mean old kleenex used people wiping their nose sticking down the side you can't even get clarity in there because you're so festering in [ __ ] crap everywhere both of you should be ashamed what did you say to me today that i take pride in what i do where i don't know i i'm not proud right now we've got overwhelmed and it's a shittle it's a [ __ ] and it's a mess and maybe we should just close it down and lose everything we have cause that's probably what we're gonna do how can i help two individuals that don't even care about what they're doing we do care we care tremendously so why didn't you do anything before i got here we did i can't tell you how many hours we cleaned you cleaned before i got here i threw up my clothes on monday i was so encased with grease how long how many hours how many days five [ __ ] what the [ __ ] we just need to stop what a [ __ ] mess come here i love you sorry it's gonna get better i never thought my restaurant would be shut down can i have a quick word please both of you outside it's the worst moment of my life undoubtedly for the first time in a long time i'm not actually too sure what to do right now i want to get out of here please don't we could really use your help the mistakes are so basic we perhaps should not even be in the business that's what i'm scared about i think we can do this we desperately need your help you told me in there that you cleaned for five days before i got here didn't do any good how do i know that you really get it and you really will commit to getting this place turned around i can do whatever you show me stay and help us please i'll do whatever you want we're not gonna let you down now it's your chance to prove it to yourselves and me show me okay we will we will [Music] nick throw the [ __ ] away it was the most mortifying thing i've ever lived through and i have no excuses it's my fault if something isn't right here this is my restaurant i have a lot of pride in i was shown too many things that i did not want to see the problem is i'm the guy who's supposed to see him okay we're not good at what we do we're not even remotely good at what we do we'll get better a lot better we spent 24 years here i don't want to close this place down filthy and dirty and not operating and a coffin i don't want it to be a coffin i want it to exist i love you [Music] after one of the worst days that chef ramsay has ever experienced on kitchen nightmares he is pleased with the overnight cleaning done in the kitchen now it looks and smells like a proper kitchen good but he has decided to take matters literally into his own hands in the dining room [Music] okay lexi how you feeling very nervous when i first came to the restaurant i was overwhelmed with the clutter randy your inability to get rid of junk sent a message to everyone that cleaning out was not necessary and that has to end today come with me please let's go oh oh my gosh that was your restaurant that's a lot of trash today it's a groundbreaking day randy because you are going to get rid of this [ __ ] my husband has a hard time letting go of things and it's easier to just store them and think about getting rid of them later but that later time never came you ready to do this i want to keep the accordion and dr wily's scalp treatment that's got wiley's name on it what brandy whether you like it or not right now we're moving forward i bought in this truck either store or destroy the majority of this stuff you know damn well is junk let's go all right excellent follow on pick something for destruction everybody join in randy no [Music] i love it let's go i've had that stuff for 30 years and some stuff in there looked pretty good didn't really want to part with it randy come round ronnie where's the button i want you to do it which one i'm throwing it away i'm not going to get a dime for it oh they're tuba oh yes victory look at that it's probably the greatest feeling in the entire world having randy actually throw things away let's go guys oh nick the microwave again one two three and honestly i think he enjoyed it i really think he did should i save the legs chef you cannot save the legs i think he turned a corner [Music] right there's one more valuable place fiona too no chef i know you guys are close we're not that close are you sure now i'm sure i'm 150 sure it's time go where you belong everybody wave goodbye to fiona oh she broke in a million pieces maybe you have changed i think so i didn't think there was going to be any light at the end of the tunnel but in the end i feel like the world's off my shoulders with all that stuff being crushed in the truck that is gonna dive in the truck okay i'll be working on something in the kitchen i want to show you right now follow me please let's go so first of all you'll notice how de-cluttered the kitchen is i've never ever overhauled a kitchen to this extent 65 000 worth of equipment i don't know how you ever lasted a week working in this kitchen with such dreadful equipment wow there's no arms there's more than knobs i made a very urgent call to our friends at colorquip and they came through last minute with brand new kitchen equipment take a look at this stunning range a stunning rapid six ring gas burner from thermatex just amazing two full size ovens oh i just want to cook something yeah now extreme right hand side the broister pressure fryer it's not just a fryer roasted chicken comes out great and it is a unique fast healthy way of cooking the whole system seals in the tenderness and the flavor is retained ah stupid we also replaced that dreadful fryer with a brand new imperial dual basket fryer look you can see through the grease it's clean you have a brand new prep area now that's chilled everything's working it's all in one piece it's all in one piece put your hands in there feel that that's what you call a refrigeration unit it's the most amazing equipment i've ever seen it's all so new and compact and clean the river neighborhood is gone it's absolutely the most incredible day of my life right now she's gonna cry again no i'm trying not to it's okay those are good tears you can let those out it's beautiful it's inspiring i don't believe you you haven't had anything new in this kitchen for how long 33 years 33 years that's way too long let me tell you it's way too long it's beautiful with a clear indication that randy and alexa have seen the error of their ways chef ramsay continues to push forward with his massive transformation including a new sign good morning good morning morning please take off your blindfolds [Music] so cool there's something that was completely dated was that hideous sign now are you ready for more change yes yes come on in to your new restaurant oh my gosh it smells so good how beautiful is this oh my god let's just start off with the booze first reupholstered with a stain resistance stunning material does anybody notice the wheels have gone and new chairs are here i'm really glad they got rid of all the nasty chairs i think it's going to be a great fresh start for us one we really needed please come on down gone is that antiquated pos system and we have replaced it with a state of the art around unique pos given to us by dinaware it's fabulous it's incredible thank you so much old neighborhood's menu was cluttered much like the restaurant take him on you please so chef ramsay not only revamped the food but also cut down the menu size dramatically from 95 items to 20 stunning dishes right visually keeping with the deco modern classic fresh and fun i want you to jump in and start eating oh i'm digging in so much better than what we have so delicious the menu just went from four pages down to one and the new food is amazing it's not going back to four pages this is so good now that this landmark restaurant has gone through massive changes in all areas welcome to the new old neighborhood the doors open for the grand reopening how are we doing this evening and with a new system in place okay we are ready and energized randy and alexa work to get orders out to the diners okay one cheese dip get it started three poutines one right away by itself singled out guys why am i coming down here making mac and cheese i can't do everything only 30 minutes into service chef ramsay realizes that although alexa complains about the staff doing little watch out give it to him matt can play this up she's doing almost no delegating next time yes come around 30 seconds i want to show you something very important he's cooking and plating everything yeah there's three guys down by the side you've got to use them a little bit okay you're in charge all right you're not the line i do the chef no right you can do it absolutely you gotta help me right here let's go all right let's go let's plate some of these things up there you go spread the load here we go mashed potatoes need the green beans let's put the uh ketchup on it good nice and loud so they can hear you salt and pepper and the macaroni and cheese over here please good keep it going lexi with chef ramsay's advice still ringy in her ears off alexa quickly finds her groove grab the fried chicken out and now is running the kitchen even impressing chef ramsay well done keep it going yes and the relaunch is a success cheese dip oh my god it's so good [Music] it's like a completely new restaurant it's incredible well done that's what i want to say to you all this restaurant is back it's beautiful has a great menu and overall you should be proud of yourselves don't underestimate that and alexa for the first time in a long time you were not only the voice but you held the reins in that kitchen i kept it together and i couldn't have gotten here without the help that i've gotten thanks very much appreciate it thank you okay thanks for everything cleaning that kitchen okay they'll burn less thanks good job thank you well done in the last 25 years this restaurant went from being a town landmark to a filthy disaster and i was seriously worried that these two owners would never change randy started to impress me when he let go of the pass but tonight alexa really stepped up and showed not only can she cook but she can run a kitchen and i don't think we've ever made a restaurant transformation as big as this one now this may be called the old neighborhood but trust me it's a new restaurant back on the road to success [Music] who is a mannequin as a friend rest in peace fiona wow the new old neighborhood may help you after chef ramsay left business of the old neighborhood immediately went on the rise i want to see fish and chips first place alexa has embraced the new menu and has done a great job managing the kitchen as well one rack worth goes down we need another whole rack worth in there and we're happy to report she's also done a great job managing randy who no longer brings any of his junk into the restaurant you

Channel: Kitchen Nightmares

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Keywords: Gordon Ramsay, Kitchen Nightmares, Gordon Ramsay Kitchen Nightmares, Kitchen Nightmares USA, Kitchen Nightmares UK, Kitchen Nightmares Officia, Kitchen Nightmares Full Episodes, Kitchen Nightmares Best Moments, Kitchen Nightmares Worst Fridges, Kitchen Nightmares Funniest Moments, Kitchen Nightmares Worst Food, Kitchen Nightmares Argument, Gordon Ramsay Insults, Gordon Ramsay Argument

Id: B21GhrxbY50

Length: 41min 6sec (2466 seconds)

Published: Mon Feb 14 2022