BRIAN: It's a death trap. CORY CHALMERS: You see the
thousands of maggots in there? That food is going to kill her. BARBARA: Please,
don't-- that's breaking! MICHAEL TOMPKINS: You're
running out of time, Barbara. Mom, you're gonna
lose your house. I know. CORY CHALMERS: You guys,
hold up for a minute. Show me what you're
letting me keep. [sobbing] MATT PAXTON: I'm totally
creeped out by this house. I don't want to be in it. I'm very concerned
about your breathing. It just all is a
bunch of garbage I just want to burn it to the ground. [crying] [theme song] BRIAN: Mom, we're not going to
get this stuff done if you keep doing this all day long. I never seen my
mom behave like this. BRIAN: You gave the OK, that's
why we starting clearing it out. I said over here. I don't want some,
I wanted them all. He said I could have them all.
You're not-- Every time I touch something. You're not trashing it. God. You're not trashing this. This is my-- She is definitely
going into a meltdown. [music playing] BARBARA: I'm Barbara,
and a lot of people call me Santa Barbara. It's because I'm always
collecting things and I give it to
different people, whether it's their
birthday or Christmas. [ominous music] I have bags and bags of clothes. I go up and down alleys,
and I find things that people don't want anymore. I find a home for it. Evidently, it's overwhelmed me
and I can't give it away faster than I'm finding it. I'm Judy and I'm
Barbara's friend. It is very mindblowing
to see one person, alone, gather that much
stuff in one place. But she goes out every day,
and if she sees something she likes, she brings it home. [ominous music] When you walk
through the gate, you turn left there are just
piles and piles of bags. There's actually two
trailers in the backyard that are full of contents as well. I'm Robert. Barbara's my mom. I did tons of work on that yard. Trimmed out the trees,
cleared out a bunch of stuff was around the tree. I tried to convince her
to put all in a dumpster. She goes, no, I'll just put
it in bags and I just go, the city's going to find
out one of these days. They're going to
come down on you. [music playing] I'm Rich Massey, the city's
code enforcement officer. Approximately six weeks ago,
I responded to the property regarding complaints of
possible substandard conditions. We made contact with Barbara
outside her property, by the rear yard, and we
could observe multiple piles of clothing and different
types of miscellaneous junk and debris. Barbara was kind of hesitant
to let us in at that point. She's currently in violation
of our public nuisance code. To me there isn't that much
stuff that should be removed. I'm comfortable the way it is. Not everybody's taste,
but it's my taste. I'm Brian. Barbara's my mother. If I was the city, I
would board up the house. I-- it's not livable. When I was a little kid,
her house was clean. No clothes on the floor
or anything like that. She cooked and
stuff, like normal. It was nice. New furniture,
everything's nice. Like, a million dollar home. [ominous music] ROBERT: My oldest
brother and his friend were going after a jackrabbit. His friend had a pistol,
and as they were running, they shot him in the back. He went through
200 pints of blood. ROBERT: I guess it hit his main
artery that pumped his heart. In the hospital I was
there every single day, and watched him just die
just a little more each time. ROBERT: It was a real bad blow. Kills your insides. Become numb and say
I want to go to bed, I want to go to sleep. [ominous music] Before this house, I
was not a pack rat. Because he died,
it affected my mind to want to hold
on to everything. All of a sudden just started
quite a lot more stuff. BRIAN: The last
time I was in there, you could still see the
kitchen table you can still walk on the floor. When I came in there a month
ago, it's a death trap. The worst thing I'm
worried about is fire. Her stove is full of stuff,
and all you have to do is just push a button. It's just a matter of time. [music playing] My name is Fred and I work
for a contracting company, and I'm probably a hoarder. [exciting music] I collect things all my life. Anything I thought
I needed, I kept. But you don't realize how much
you do have until you turn around and look. A few months ago, I seen a
few roaches so I sprayed. This past month, they
must have multiplied. They claim, if you see one,
there's 100 hiding somewhere, so-- [ominous music] MARY: My name is Mary,
and I am Fred's wife. I don't think that
I am a hoarder. I think I'm a lousy housekeeper. When I walk into this
house, I see utter filth. I see the dirt. I see the cockroaches. I see the cobwebs hanging
from the ceilings. I think that the average person,
if they walked in this house, would just want to throw up. I'm Vicky, and I am
Fred and Mary's daughter. When I was growing up, I knew
that it was always messy, but it was nothing
anywhere like it is now. The cobwebs are
everywhere, there's nicotine in the cobwebs. My name's Kevin and Fred
and Mary are my parents. For some reason, I
always knew that I didn't live in a normal house. I didn't know why I knew
that, but I always did. Tons of times I told my parents
that I didn't like the house it was. The always say,
we're working on it. [music playing] My name is Herlane Grisham. I work for the county. We conducted our investigation,
and we discovered some really extreme violations. The house was extremely
infested with insects. It was full of
trash and garbage, and it was just unfit
for human occupancy. [music playing] They charged me for
child endangerment because my house was dirty. They overreacted a lot. I mean, I'm not here
to harm anybody. I didn't harm my son. This particular case is one
of the most extreme that I've investigated, and
one of the worst. And we're very concerned
about the child that was living in the home. FRED: Well, they told us we
couldn't live in our house until we got it cleaned up,
so we're in a hotel right now. And it's so expensive it's
taking half my paycheck for a week. We've got to do something soon
before I run out of money. [music playing] I think the state of the
house is an amalgamation of everything just combined. My father's health
has been declining over the past many years. Well, I smoked for years, and
they said that it'll catch up with you. And it did. [music playing] And if you're not
able to fully go through the process of grieving,
you can't deal with everything. But I could not get up
the energy and the desire to clean the house. I just didn't care anymore. [ominous music] Well, Kevin is
not social at all, so he's not ever exposed
to people who are normal. When my friends would ask
me if they could come over, I'd say no because my mom
didn't like people in the house. I think that Kevin has a
major lack of self-confidence, which I think could come
from living in this kind of an environment. Well, I think that I
have failed my kids. I don't feel that
I'm a good mom. [ominous music] BRIAN: I do get
frustrated talking to her. She just wants to live
the way she wants to live. I can't do anything about it. Every time I try to
talk to her about it, she gets mad about it. [music playing] Hi, Barbara. Hi, how are you? Hi, I'm Dr. Michael Tompkins. Very nice to meet you. Nice to meet you too. I'm Dr. Michael Tompkins. I'm a licensed psychologist, and
I specialize in the treatment of OCD spectrum disorders
like hoarding disorder. So this is your home, right? BARBARA: Yeah, this is my mess. MICHAEL TOMPKINS:
There's lots of junk. There's a ton of clothing. BARBARA: I've been pulling
this stuff out of the house. MICHAEL TOMPKINS: This
stuff came out of the house? BARBARA: Yes.
- OK. Before, it was in the house? Yes. I thought the problem was
really about clearing out the outside of the home, but
then when I poked my head into the doorway, I actually
saw clearly that there's a big problem inside the house. BARBARA: There's quite
a few rats in here that have chewed on wires. [music playing] I feel a little unsafe-- When was the last time
you cooked a meal in here? I really don't cook. I eat out quite frequently. I might make myself a cup
of coffee in the microwave. I really did I understand now
why she spent so little time in her home. When is in there, she is
probably stumbling around in the dark because
she was telling me that she tries not to use
the lights because she's afraid of a fire. Just walk up and show me
another room of the house. OK. I sleep in here. It's a little bit messy now. Is there a bed in there? There is one right there. MICHAEL TOMPKINS:
Barbara, I know that the focus with the city
has been on the outside. BARBARA: Yes, they have not
been inside to see this. Yes. I am concerned about the inside.
Are you concerned about-- BARBARA: I am.
I am. Yeah. We need to actually agree
on some minimum standards of safety. You can't continue to
live in here safely. - No.
- It's not safe. For me, I just don't
feel like I can walk away with Barbara living in this
situation if it's not changed. I don't really want
to have to report-- BARBARA: No. MICHAEL TOMPKINS: --to
adult protective services-- BARBARA: Yes. --but I will unless we can
achieve those minimal goals. I agree. MICHAEL TOMPKINS:
Are you OK with that? I'm OK with that. MICHAEL TOMPKINS:
OK, that's wonderful. [music playing] I'm Cory Chalmers. I am an extreme hoarding
cleanup specialist. Morning, everyone. ALL: Good morning. We are here for Barbara who's
facing a pretty serious crisis. Right?
- Yes. CORY CHALMERS:
The city's on you. You have to clean up the
outside of the house. BARBARA: Right. However, when the doctor
did a walk through yesterday, he discovered the
inside is just as bad. And he's going to
have to call APS if we can't get it cleaned up. OK, we're going to
divide and conquer. Some guys outside,
some guys inside. Quick decisions and
we can get this done. BARBARA: OK.
- All right? You guys all ready? Yeah! Let's get started. [music playing] Oh my gosh, I didn't know they
were gonna go under there too. I said stop right there. CORY CHALMERS: You guys,
hold up for a minute. [music playing] VICKY: We finally addressed
the elephant in the room. We finally told them,
hey, this has to change. After being in a hotel, no, I
don't think I can go back there and sleep on a pile
of garbage anymore. [ominous music] Hi, good morning. I'm Dr. Chabaud - Hi, I'm Mary.
- Mary. And I'm Fred. Fred, nice to meet you. My name is Dr. Suzanne
Chabaud, and I specialize in OCD and compulsive hoarding. OK. This is the living room. In the first room we entered,
the child sleeps on a mattress on top of a mound of garbage. How do you feel about your
son sleeping in this bed? I feel really guilty that
he has to sleep in here, that he doesn't have a
room that's properly his. How much do you think his life
has compromised by the hoarding behavior? I don't know. He seems to be
a happy young man. Because he's such
a kind boy, they believe that he was
not hurt by this. But I can guarantee
you that Kevin does know that this is not normal. And this is the kitchen. SUZANNE CHABAUD: And would you
consider this an infestation? Oh, definitely. There were so many roaches. There was not a
place that you could look that didn't have a roach. The cobwebs everywhere,
this could be in a movie for a haunted house. You know, you said that
you have cleaned those-- Those vents up there? Just a month ago, yes. Yeah. This family's breathing
really heavy, dusty air. And he's wearing oxygen. And that doesn't
help, I'm sure. Yeah. [ominous music] So this is your boy's room?
FRED: Yes. There's-- SUZANNE CHABAUD:
His original room? --bed right now. SUZANNE CHABAUD:
Oh, is that right? What's wrong with the bed? Oh, he done tore it up. It just breaks my heart to
think that a child was living in this house, quite honestly. What is really buried
here is not the child, but his potential for
friendship, for education, for shared family
life inside the home. There's no real defense here. And this is our bedroom. Well, Mary, did you
ever feel like you were in a state of crisis? Did you ever--
- Recently, I have, yeah. Yeah? What made you feel that? What do you think like,
whoo, woke you up? The county people. If the family still
been in the home and the city not
involved as it is, I would have had to
place a call to CPS. They cannot keep a
child in this house. And if Fred continues
to live in this house, he is going to go
to his quick death. And what's going to happen now
if you guys don't clean up? We'll probably end up
homeless because we can't afford to keep living in a hotel room. So-- This is when a mental disorder
takes over a person's life so much that they basically put
themselves out on the street, and they run the risk of
losing their children. Oh my gosh, stop. You guys, hold
up for a minute. What do you got?
MAN: Hey, hold up, guys. What are you? In that thing
there, the cupboards, I was saving things
for Christmas. Everything we've been throwing
out has been pretty much-- Garbage.
MAN 2: --water damaged. You gotta understand,
it's been out there-- It's moldy. Did you save anything? Show me anything you saved. [music playing] In observing Barbara, she's
kind of like a butterfly, and she flits from
flower to flower. When I got-- OK, Barbara, OK,
just stay with me. OK, OK. Let's just follow one thread. Cognitively, it's hard for her
to hold on to a particular idea for an extended period of time. I want my golf balls. You pay $5 for a whole-- Barbara, this is
literally a pile that you would find at the
landfill, and maybe even worse. Are you really going to sit
here and pick through it, and get old, water
logged golf balls out? Let's prioritize. Though I think a part of
it is just avoidance strategy to get us off track,
to get us off task. I want you to work
more on the garage. CORY CHALMERS: Barbara,
we have 10 people out here that can work on the garage. I want you to work on your
house with your family so you can work through
some of these issues. She's stubborn. It's the way she is. The way she's always been. You're going to
lose your house-- I know. BRIAN: Yeah, let
us do this for you. The garbage coming tomorrow. Can I go get a bag
and put, like you said, some stuff in the hallway. I'll leave the kitchen. Where? Mom. It's very heartbroken. I'm just afraid she's
going to lose her place, and I really don't
want that to happen. You don't want to
make any decisions. - Yes, I do.
- And we can't do that. Yes, I do. Then quit telling
us to come in here where you know it's trash.
Because you know what? Anyone can do this later.
- OK. We want to address the
things that are hard for you to address, and that
is decision making on stuff that's in your house. I am concerned with whether
this is really sinking in. Barbara is saying that she's
understanding the degree of this problem, but
I'm not really sure that she understands
what may happen tomorrow if this home doesn't meet
code enforcement standards. Barbara, Barbara--
- Yes? --do you understand how
serious this situation is? Yes, I do. We are actually even talking
about you continuing to live independently on your own.
- I know. See? It cost $4. So I'm talking to you, and
now you're changing the subject. Why are you doing that? [exhales forcefully] Do you hear what I'm saying? Yes, I hear what
you're saying. We're talking about
some serious stuff here. Can I keep it? Can I keep it though? CORY CHALMERS: Look it.
BARBARA: It's so small. CORY CHALMERS: Look at this.
BARBARA: It's small. CORY CHALMERS: This--
BARBARA: It's small. CORY CHALMERS: Focus on him.
Who cares about this Teddy bear? There.
It's back in the keep pile. Listen to what he's saying.
- Do you understand-- CORY CHALMERS: Focus. --that it is life
and death here for you? [music playing] I hear you, life and death. That's what we're
talking about here. OK. [ominous music] MICHAEL TOMPKINS: This
is too much stuff, so let's get through
and get some stuff cleared out of this kitchen. Work with Brian and you
can tell him what to keep and what to toss. Can you throw this out? It's just clothes and-- BARBARA: It means absolutely
nothing to him, that's why. Absolutely doesn't-- What's it mean? It's just clothes. Dirty, mildewed clothes. Everything in here--
there's no clothes in here. I'm talking about clothes. We're talking about
clothes, not that. I would like you
to leave, how's that? What makes him the enemy? Because he gets rid of-- he
can buy something the same day, and throw it away the same day. MICHAEL TOMPKINS: You don't
want to let go of anything here, is that what you're saying? You know, I can
reconsider by myself. CORY CHALMERS: Barbara,
by yourself hasn't worked. For 30 years, you've
had the opportunity to sort through
this by yourself. BARBARA: And what are you
really letting me keep then? Show me what you
are letting me keep. You Told me you were
going to get rid of 90% of the stuff
in your house, and you're showing us 100%
that you want to keep. You're saying everything
in here you want to keep. I'm keeping it. I'm walking out the
door, keeping it. CORY CHALMERS: You're
keeping everything? She's going get her
house taken away from her and it's going to be her fault. BARBARA: My son is going
to follow me and see my back is turned. We'll throw the dam away. No one's letting me have my way. Mom, listen to me. BARBARA: They
won't listen to me. CORY CHALMERS: Barbara! [music playing] I have told Fred that if
he messes this opportunity up that I would leave
him, and he knows that and he knows that I am serious. And he said, I just
want my family. And I said, then you
have to work at this to. [music playing] MATT PAXTON: Good
morning, everybody. ALL: Good morning. My name is Matt Paxton. I'm an extreme
cleaning specialist. The house is very dangerous, OK? This is not a joke. You must have a mask on
if you're in the house. When I walk into this house,
it feels like a horror movie. I don't want to be in it at all. [creepy sound effects] Pretty amazing to
think that there's a child living in this home. It's amazing to think that
anyone's living in this home. The cobwebs are an inch thick. I mean, this is
like cotton candy. There's just crap everywhere. You just get this lasagna of
just filth and worthless stuff. You just stop for a second,
everything starts moving. [creepy sound effects] I don't get creeped out. I'm totally creeped
out by this house. We know we need to
move all the trash. We have to get all
the rodents out, all the bugs, clean
the house, get it safe. All right, you guys ready to go? - Let's do it.
- All right. Let's do it.
- All right. [music playing] OK, this was not like
this last time I was here. Where was Kevin sleeping? He was sleeping on
this mattress right here. I had no idea that he had
no place really to sleep. His bed is on a pile of-- God only knows what there. It really is how sad
because we played here. Just-- we did everything here. It breaks my heart. It's like someone
took a black marker and just covered over all
of our happy memories. There was a life
in this house. Yeah. And what kind of life do
you think Kevin has now here? We don't normally have
to hose down a house before we clean it, but the
dust is so bad in this house. And I mean, one reason
the cobwebs look so thick and disgusting
is because there's inches of dust in the cobwebs. We've had to spray the entire
house down just to make it safe for us to throw away. [spraying] Holy crap. You all right? [ominous music] MATT PAXTON: Follow
that-- let me-- I'll get it. You guys don't have
to worry about it. It's not safe, yeah. Kevin is living
on top of a bomb, and he doesn't even understand
the reality of the situation. And I can't even see it. I got it. KEVIN: There you go. That is very
dangerous, my friend. - You can't run from this.
- Listen-- I'm not running from this. They're going to
take your house away, you're going to be homeless. Is that what you want? CORY CHALMERS: Work
with us in the kitchen-- Yeah. CORY CHALMERS: --to make
decisions in the kitchen. I am, but he's throwing
things away that he doesn't even know what's in that bag. BRIAN: It makes me feel I just
want to leave, and just let her do what she wants to do. But I'm here for her, and
I want to help get it done so she don't lose her house. [music playing] What I want you to see is
the inside of her freezer. [ominous music] Do you see the thousands
of maggots in there? The outside's not
going to kill her. This is going to kill her. That food is going to kill her. If she is, indeed, eating
food that's tainted like this, then, for sure, I have
to make an APS call. [music playing] Can we go clean
up the kitchen now? Please? I came way out here-- I know, I know. --to help you. It's really hard for
me to come out here. I love her, and I'm just
trying to help her out. Barbara, for once, look
at him and say, I need you-- Do what makes you
feel comfortable. No, say, I need you to help. If you loved me, you would
stop and let us do our job and clean it up before
the city comes down here and takes your house away. You want that to happen?
- No. So we have to do it right now. Do it. ROBERT: Here, let me help you. BARBARA: Please, I want
all the silverware. Mom, no, it won't come out. BARBARA: You do this. Keep doing this. Keep doing this. They don't care
what's in drawers. They're not going to
give an inspection. They're not going to open
up cupboards and drawers. ROBERT: Oh, yeah, they will. The were many attempts
to help her met with a lot of resistance and denial. They're putting things in
and you're taking them out, Barbara. I'm not taking much. I'm just looking at it. MICHAEL TOMPKINS: No, no, you're
taking things out, Barbara. Now they broke it. MICHAEL TOMPKINS: You're
running out of time, Barbara. Just one thing. CORY CHALMERS: Her sons are
doing a great job making sure that she doesn't take anything
out of there that's not absolutely needed. They're having to be
real tough on her, and she doesn't like it.
- Can I look for my purple shoe? The other shoes are here. Mom, I'll buy you some. Its that all right? I'm absolutely not
saving anything for her. Even if she gets
little mad at me, it's all going to have to go. [items crashing] Please, don't let that break. Mom, it's called demo. I told her before, if I
was going to come out here, I'm going to get something done. If you pass away, I'm not going
to have really good memories of you. Do you want me to have
good memories of you? Cooperate and let me do the job. If you're going to get in my
way, I'm going to have to-- I'll just run you over. [music playing] Hey, fellas. There were some papers on
that table I needed to save. I have a book there with
all my numbers in it. OK. get out of here. But I need to get my
papers that you guys took off again table.
OK, I will get them. I'm very concerned
about your breathing. I am too.
I know. Your health is more important
to me than this paperwork. I'm very nervous. Until this house gets scrubbed
down, seriously clean, I don't know that
Fred's going to be able to spend more than 10
minutes at a time in this home. [music playing] We've got paperwork
where the table was. We need to find the paperwork-- Mary, my little black book
with all the medical numbers. OK. The blue folder. OK, Dad. He's looking for
a little black book. That's his medication. MATT PAXTON: What is this? This is medicine-- MARY: Junk. --birthday cake. Ah, OK. Ah. I feel very disgusted. There's bugs
crawling everywhere. There's food left everywhere. How does the food get
left here like that? MARY: On the table, gets
piled up, slides off. [ominous music] MATT PAXTON: Is that it?
MARY: I think so. MATT PAXTON: Great. Take it to him. Not it, Mary. Right now, it's
like, overwhelming, and so it's really got me
a little bit stressed out right now. FRED: I'm looking for my
little black book, but I'm-- Mary doesn't express
her anger very well. She pulls back, she clenches
her mouth, and she rocks. [breathing heavy] Yeah, Mary felt pretty hopeless. And to see Fred struggle
over a few small objects, Mary couldn't believe that he
couldn't see the big picture. I'm tired of it. I'm tired of the
whole damn thing. Fred kept saying,
well, where's my so-- I'm tired of that. I don't care where his
little black book is. I just want to blow up
the whole [bleep] house. I just want to-- I just want to burn
it to the ground. Nothing matters. It's just all is a
bunch of garbage. It needs to go. [music playing] I'm just disappointed that as
crappy as it was, it was home. No matter what,
it was your place. MARY: Right. Mary just wants to be home
again even though a house is hoarded and disgusting and
not healthy and certainly not suitable for children,
she wants to be home. MATT PAXTON: You, OK, Keith? The guys literally just dropped
right through the floor, because I can see the
trash in the basement. It's right there. So once you move
all the trash out, you don't know what
you're going to find. And this is not going
to pass inspection. [ominous music] Dude, what the [bleep]? That's all just sitting here. FRED: Just get rid of the junk. MATT PAXTON: So that
tells me it's trash. FRED: Yes. All right, let's
get you out of here, you're already
falling fast in here. I sure am. MATT PAXTON: Fred has no
understanding of how real this is. There's a lot of
serious crisis going on, but the biggest one is that
this home could kill him. [music playing] Kev, how are you feeling,
brother, about all this? I'm feeling awesome. You looked like
you were excited. I am. MATT PAXTON: What's
getting you excited? I mean what's the-- I think it's just
the fact that-- because I get to sleep
back in here again. You're just excited
about having a room. Yeah. You want to see Kevin
stay happy, he's a cool kid. He's a happy guy, and
it's very contagious. Hopefully, it'll be
contagious enough that it'll keep his
parents working and keeping this house clean. [music playing] Making some progress. [music playing] The home needs to be
cleaned and sanitized. It's still unfit for occupancy. The kitchen has to be usable. It has to be healthy. There's a lot of damage
still in the kitchen. The subfloor is
damaged, the infestation is still pretty bad. That needs to be corrected
before we can lift the vacate. The good news is we
got all the trash out. The bad news is
it's just a start. We've got a long way to go. I am disappointed that
we can't move back in. But I'm hoping within
the next few weeks that we can move back in. It is discouraging. The family worked so hard. They pushed themselves more
than they've ever done, but it's not close
to being enough. [music playing] Because Barbara
tells me she will not be staying at the home,
I'm not really mandated to actually call APS. But, at the end of
the day, you gotta make some decisions about what's
necessary Barbara, hallway. Right now we're
clearing the hallway so can get the refrigerator out. That's probably one of the most
unsafe things in her house, but she just doesn't get it
because as we're filling stuff up, she wants to
go through it all. I told you,
please, no cassettes. That's all I ask for is
the CDs and the cassettes. We've been saving CDs
and cassettes, Barbara. She's given us clear rules
of what we can and can't throw away, and she's still
going through and picking through our stuff. And it's not any of the stuff
that she told us to look out for. BRIAN: Mom, we're not going to
get this stuff done if you keep doing this all day long. You gave the OK, that's why
we started clearing it out. I said over here. You're stopping everybody
from doing the work. I pointed at them. They said, we won't touch this. You should've done that
a couple of years ago. I don't think she's
comprehending that. If you're going to
slow us up, you're going to lose your house.
You're gonna lose that too. Let's stand up and let
the guys get to work, OK? Can you do that? Will you do that? She is definitely
going into a meltdown. I'm going to pick up what
little cassettes are left. As she gets more
and more anxious, she wants to control things
more and more and more. But I don't want
some, I wanted them all. He said I can have them all. And so she gets stuck and
can't really move her on. Come with me.
Come with me. We have to pull
you out of there. OK. We have to pull
you out of this, OK? We have to pull you out.
- OK. Just one minute. She is really just tunneling
in to her illness actually. [ominous music] BRIAN: You have
to stop moving it. The inspector's going
to be here any minute. Let me just put
it outside then. No. Leave it here. We're going to put more
stuff in and take it out. We need to get in here. Well, you get in here, but
I'll get it on the way out. You're in my way. I got to take
everything off here. I'm taking this off. You think you're trashing this? Every time I touch something. You're not trashing it. I've never seen my mom
behave like this at all. It's just unbearable. (CRYING) They didn't even
let me look to see what it is. It's not fair. I'm just trying to get things
done as quickly as possible before the inspector comes. [music playing] Hi, Barbara. Rich Massey, code enforcement--
- Yeah. - --for the city.
- Yeah. From what I can see,
it looks like you still got a ways to go. I'd like to go inside too
and see what we have inside. BARBARA: I rather you came
back in a couple hours when it's more clean. Looks like you have a door
that opens now that probably you couldn't at one time. [music playing] Very important that we
got that refrigerator out of her bedroom to get it
to pass inspection today. But I still don't think
he's going to sign it off. If I get past you there. Thank you. [music playing] [camera shutter] Oh, OK I need her. [ominous music] What I'm going to
do is I'm going to take these photographs, I'm
going to make some case notes. OK. And then I'm going to extend
this thing out for two more weeks, and what I
expect in two weeks is great progression
from this point on. OK. Two weeks, if we
don't see a change, we may have to deem this
property substandard, and we'll post the property,
and have a notice to vacate. BRIAN: She needs a nice, clean
house, a new refrigerator. She needs the whole
thing restored to start living normally. She's getting used to the idea. She knows it needs to get done. [music playing] There's still
a long way to go, but she's understanding
what needs to be done around the property. It's going to be a
lot of hard work, but I think we're
actually saving her life. Sunglasses. I never seen so many
sunglasses ever. I wonder what this is. I am not going to allow myself
to lose this house, period. And I'm well make it look better
than the next door neighbors, how's that? Right? Can I just keep a few? [music playing]
