Oh, God. Can't [bleep] and can't
piss on the dirty dishes. I'd end up probably with a
nice rope down in the basement. ROBIN ZASIO: I just
want to take a peek. Can I do that? No. I just want to throw
something at her. I'm not trying
to hurt you at all. Please. Please know that. I don't like
how you're living. ROBIN ZASIO: What
thoughts are you thinking? Shame. Yeah. Disgust. Yeah. If she did love me, it's
like she would have got rid of her junk and got me back. I know I shouldn't think this
stuff's more important than you are. [music playing] Oh, God. ROBIN ZASIO: When
they walked in, they were absolutely horrified. I feel like I could walk
through the dump right now and it'd be cleaner. And she's our mother. I can't watch you
live like this anymore. I can't. [sobbing] JOANNE: I'm Joanne, and I'm
a retired school bus driver. When I was growing up, my father
and I would collect stones. He'd make candy jars with
special lids on them. I think that it rubbed
off on me to save things. It was like there was
a piece of my life. I'm Rance. I'm Joanne's son. My mother is a hoarder. She collects, and she
can't let things go. My name's George. I'm Joanne's son-in-law. My mother-in-law's house
is crap from top to bottom. It's a [bleep]. I grew up in this house. After my husband and I
were married in 1970, I moved in with him
in his apartment. And then in 2002,
when my mother died, we moved our things in
before even removing all of my parents' things. My name is Robin. I'm the daughter of Joanne. I would honestly have to say
that at least 75% of the house belongs to people
that have passed away. My name is Nicole, and
Joanne is my grandmother. That house is very creepy. My grandfather died in it. A guy that hung
himself died in there. JOANNE: My parents
bought the house in 1945. My parents had told me later
that a person had hung himself in the basement. My grandmother
lately has been talking about, like, weird things about
why doesn't she just not live anymore. JOANNE: If I don't get
the house cleaned up, it'll be about the time when
I would look for a noose and hang it down in the basement
where the other guy killed himself. NICOLE: I'm worried that
we're going to get a call, oh, your grandmother was
found dead in the house. JOANNE: When I go through
my dead husband's things, I get overcome with,
you know, hate. I do remember instances
of him coming home, and he was intoxicated. And there was different people,
different women with him. A lot of the kids were
in bed and I was in bed. My husband brought home one
of his couple of girlfriends, and she proceeded to heave
all over the bathroom. Then you're to leave me
the bathroom to clean up. And so, OK, now I get to go
get something more and get to hang onto something so
that I could have something for a piece of my life. This was her, I
will get you back. This is mine now. You don't touch it, and
I hope you're pissed off, because I am. ROBAYN: My mother's
hoarding was so bad that for years and years
of different therapies, I have learned that I had
developed post-traumatic stress disorder. The lifestyle of a hoarder is
not just collecting things. It's hiding your life. So you live with lies. You live with deceit. JOANNE: I found I was shopping
at the mall and, of course, with a fractured kneecap,
I can't walk on my leg. Got you. Don't worry about that. My family has said
I can stay there. ROBAYN: When things
come into the house that my mother brings, it
usually causes an argument. My husband is at a breaking
point with everything. GEORGE: All the animosity about
her staying and cluster [bleep] other people's houses, it's
going to drive me crazy. The best thing for
everybody would be for you to be able to go home. We've been to her
house six, seven times to clean her house out. And we'll literally take
garbage, put it in a bag, put it in the garbage
can, and she'll go outside and look through
the garbage can. She would pull out
things, and she'd be like, hey, I need this. GEORGE: She's probably got
six cordless telephones. I'm going to keep
this one, because I'm going to fix this one. She is not
mechanically inclined. I'm tired of the excuses. I'm going to keep
that, because I'm going to give it to somebody. Then give it to them. She could go shopping
in her house. I went Christmas shopping
at my grandma's storage unit, and I just wrap them up and
give them to my friends. GEORGE: Put a tag on it, wrap
it up in a freaking comic, and hand it to them. Merry Christmas. Don't buy it. I don't know where I put it,
because it fell off the pile of [bleep]. Oh, now I've got
to go buy it again. And I brought it home,
oh, [bleep] it fell off another pile of [bleep]. And I bought it again. ROBAYN: If this continues, he
will be telling her that she is no longer welcome in our house. My relationship with my
mother will come to an end if she does not
seek help for this. RANCE: If she isn't able to
get help, people like that tend to break. And I am very, very scared
that if she was to break, I wouldn't see her again. KRISTY: I'm Kristy,
and I ran a daycare. I used to be a good mother. I'm Tiffany, and
Kristy is my mom. When I was younger, my mom
kept the house very nice. It was very immaculate. Now, it's like what went wrong? I don't understand how it
could change so drastically. Nobody should be living
in a house like that. I'm Dylan and
Kristy is my mom. It's impossible to move around
and just mounds of stuff that's not needed. I feel like she took
my childhood away from me because of her junk. KRISTY: Well, he thinks I
chose the stuff over him. Only bad mothers have
their kids taken away. I'm Tanya and I'm
Kristy's oldest daughter. Dylan, he has been living with
me for the past two years. My mom is not happy with the
fact that Dylan lives with me. But I can't imagine what that
would feel like as a parent. It was hard. If she did love
me, it's like she would have cleaned up her
house and got rid of her junk and got me back. I would love to have
him move back in with me. DYLAN: It was hard to
go away from my mom, because she's raised me,
and I felt sorry for her, because it's like now
she's living on her own. It just made me feel bad. My mom has gone through
a lot in her life. There have been trust
issues, beatings. There have been assaults. The assault was
pretty bad physically. He had a ski mask on
and first thing he did was just hit me
right in my nose. I had a lot of facial injury. I had a few teeth knocked out. It went on for quite a while. The detectives said, oh,
it's one in a million that you'd ever have this
happen to you again, especially by the same person. And then he came back
nine months later. The clutter in my house
has a good portion to do with my
post-traumatic stress. TAWNYA: She's collecting
all these items and doesn't want to
get rid of anything so that no one can break in. KRISTY: I clutter in entryways. It's like a safety issue
to try to protect me. Sometimes you're supposed
to deal with things, and you don't. You just go on with life,
but when these things happen, it's like it's in
your subconscious. Oh, I love children. When you look through a child's
eyes, you see a new life. TIFFANY: My mom
had the day care. She did really good cleaning the
areas where the kids were at. And other than that, the areas
where she didn't have kids at, that's where all the junk went. And after a while, she had
too much stuff to hide. At first, they would
only inspect the rooms that were in use. And then they inspected-- they decided, you
know, all the rooms. Her day care ended
because of the hoarding. When that was
taken away from her, that's when the clutter
started to escalate. KRISTY: I don't think human
beings are meant to be alone. When you get to this point, it's
kind of like you're a nobody. It really doesn't matter. NICOLE: My grandmother's
been talking about how if she was dead, nobody
would have to deal with any of her problems. And it really concerns me. - Joanne.
- Hi. Hi. I'm Dr. Zasio. My name is Dr. robin Zasio. I'm a licensed
clinical psychologist, and I specialize in OCD
and compulsive hoarding. What happened? I fell and-- ROBIN ZASIO: The first thing
I noticed is that Joanne had a very serious leg injury. Ripped the tendons
off the bone. Oh, my gosh. You feel like you can take me in
your house and show me around? Yes. I think we can do that.
ROBIN ZASIO: OK. All right. Tell me what I can
do to help you. I had to help her
get up the stairs and gently walk her into the
house, because at any moment, she could certainly trip
and fall in all the hoard. Not a lot of room to
move in here, huh? My question to you is, did
something happen in your life where things turned
around and you stopped taking care of the house? JOANNE: Mostly, it was
like a revenge thing that I started getting
more-- accumulating more and like that when my
husband started bringing his girlfriends into our house. You were married,
and your husband was bringing in girlfriends. Yeah. And I think that really was
one of the breaking points of where, I'll get
you somehow, and-- ROBIN ZASIO: OK. --I found a way. ROBIN ZASIO: The relationship
was so dysfunctional, her way of getting revenge was to
hoard and to basically destroy the house. Joanne, I know
you're getting tired. Let's move. I see there's a chair here. Let me have you sit down, and
then I'm going to kind of keep looking around, OK? JOANNE: OK. [grunt] All right. I'm going to walk
upstairs, take a peek. I'll be right back.
JOANNE: OK. Oh, my gosh. Oh, Lord. In Joanne's case, the
electricity went down and the plumbing went down. And rather than fix it, she
adjusted by using diapers. Joanne, that's quite
a sight up there. I'm really concerned about
the level of contamination in this home and how
much of this stuff is really going
to be salvageable. If somebody came in and got
rid of all your stuff today, what would happen to you? I'd end up probably with a
nice rope down in the basement. So what I'm hearing, if
somebody came in and take your stuff without
your permission, you would kill yourself. I don't know. I really don't. ROBIN ZASIO: This
really threw me off. At this point, I have to be
very careful that the process doesn't go too quickly for her. I'm going to be here to
help you manage the anxiety. And in the meantime,
what I need to know from you is, until I
come back tomorrow, are you going to be safe? Yes. My daughter is going to have
me with her overnight tonight. Between now and tomorrow, we
have a plan for safety, right? You're going to stay
with your daughter. Yes. And if you need me at
any time, you will call me. OK. OK? OK. ROBIN ZASIO: This is a
very serious situation. I'm very concerned
about Joanne's safety. TAWNYA: I really
want my mom back. I want her to move
on with her life and feel some more value in
herself and belief in herself. Kristy? Yes. - I'm Mark Pfeffer.
- Come in. Thank you. My name is Mark Pfeffer. I'm a licensed psychotherapist
and specialist in the treatment of compulsive hoarding. It's interesting when
you walk in your door, you have the saying, the best
things in life aren't things. What are the best
things in life? Family and friends
and just enjoying life. The sign may have been a way
for Kristy to remind herself what's really important. But it's like any of us
that puts Post-It notes up to try remind ourselves
to do something. After a while,
they're invisible. Tell me a little bit about what
this room was like when you used it as a daycare. KRISTY: Of course, I didn't
have any of this junk here like this. The kids had room to play. Imagine someone who's
a compulsive hoarder trying to run a business
in her own home, serving other children and
trying to live a life herself and for her own children. And it was really a credit
to her to even attempt to try to do that. Tell me about this kitchen. Well, I used the stove
about probably a month ago. I had to clean it, of course. And you also use the
stove for the heating. Yeah. Because I didn't have some
of the vents cleared out. MARK PFEFFER: She uses
the oven at full blast to heat the home, which is
really a terrible safety hazard that tells me that
she's really given up, and that's very sad. What bedroom is this? Well, it used to
be Dylan's room. MARK PFEFFER: What are
your feelings about being in this room? KRISTY: I get emotional,
and I miss him. MARK PFEFFER: Why
is he not here? KRISTY: Because things
had gotten so bad. MARK PFEFFER: What's your
relationship with Dylan right now? I can see still that
hurt and the resentment. Do you find that from
your other children as well? Well, with the house
situation and hoarding, yeah, they don't respect me. MARK PFEFFER: Kristy has
always loved children. Ironically, she did not take
care of her own children the way she should have. So they had no place to live
the life of a normal child. If we get this place cleaned up
and the room that Dylan could live in and a house that
he could live in as well, do you think he would
choose to come back? KRISTY: I don't know. I hurt him a lot. I know I did. I'm very concerned
about Joanne. Before we can even
start cleaning up, I'm going to have to assess
her mental status to make sure she's prepared. Good morning.
- Good morning. Good morning. I have gathered you,
because yesterday you talked about a history
in this family of people throwing things out
without your permission. You did say if that happened
that you would get a rope, go down to the basement
and hang yourself. Corey and I have talked. And in order for
us to move forward, I do need to hear from you that
right now in this very moment that you are not at risk for
harming yourself in any way. No, I'm not at risk. OK. Given that, I'm going to
turn it over to Corey, who could talk about the plan. Due to the circumstances and
things that you said yesterday, we really are going to
slow it down a little bit. My name's Corey Chalmers, and
I'm an extreme hoarding cleanup specialist. We're really afraid that
she's serious about suicide. So to keep your anxiety
and your stress down, we're going to bring everything
by you so you can take a look at it, make a quick decision. Are you guys ready
to get started? - Yes.
- OK. All right.
Let's go. Thank you. Here you go, big guy. Thank you, sir. I wonder what the
late fee is on this. Christmas. Yeah. Can I keep this bag? This is where I worked. It's another life. It's another life. Can this bag go, Nana? Are they down there? I think we should make a
deal that the rest of the bag is garbage.
- OK. All right. You're comfortable
with that, Joanne? I want to know if you're
comfortable with it. Stop.
Stop. Stop. Stop.
Stop. Stop.
Wait. Bring it back. ROBAYN: Some of the
stuff that's being thrown out, it is unopened and
it's still in packages. So it all has to pass by her,
and because we found something in the bottom of the
bag that's not open, now she's going to go
through everything. If we keep doing this, we're
never going to get done. Oh, God. When they walked in, they
were absolutely horrified. There's no way you
could even live like this. ROBIN ZASIO: You
cannot live like this. This is absolutely not safe. And if it wasn't for the fact
that your mother has been living with family for
the past six months, I would have had to call
Adult Protective Services. There's a bag of used cat
litter with cat [bleep] and cat piss all in it. It's broken open, and it's
on top of the dirty dishes. ROBIN ZASIO: This is going
to be a little overwhelming, but I think you need to see it. Oh, God. The fridge, when I
saw inside that, it made me feel really sick. I feel I could walk
through the dump right now, and it'd be cleaner. ROBIN ZASIO: Yeah. Yeah. You're probably right, actually. There's no way it could
be any worse than this. I understand that she collects
crap, but the bathroom, that's just nasty. Oh, God. Oh, God. [crying] I grew up in this house. My great grandmother,
now my Nana. And I went upstairs, and it was,
like, my whole childhood is, like, trashed on. No one should ever live
in something like this. I agree. It's because it's your mom. And she's our mother. That's-- that's not
bad, it's terrible. Oh, it makes me sick. This would be
unhealthy for a rodent. You're right. My room starts
getting a little messy, she says, you need
to clean your room. You need to clean your room. And why is she
doing it to herself? That's a question for her. Yeah. I agree with George. When we walk outside,
you need to ask her. You need to-- you need to get
an answer, because that's an-- that's a question I
think we would all love to know at this point. RANCE: My daughter falling
apart in front of me, it hurts me to see her hurting. (SOBBING) I love
my Nana to death. I can't watch her live
like this anymore. I can't. KRISTY: I bought
a hoarding book. Oddly enough, I lost
that book, because that's what hoarders do. Good morning, everybody. Morning. 30 degrees. Are we ready for this? I'm Dorothy Breininger. I'm a professional
organizing expert, and I specialize in hoarding. The fact of the matter is,
you've created a situation, and we're going to
help you with it today. Kristy has a resume
of bad memories-- divorces, assaults, a child
being taken out of the house. So many things that
this hoard represents. I really want to see
them blast this hoard. It's just gotta go. And who are we here for? Me. All is for you. Thank you. Yeah. Got it? I haven't had that
person all along. I totally get it. I get it. Is this group ready to
take care of this lady? Yes, ma'am. Y'all ready to go? Lead on. I can't tell that
I'm in a kitchen, except I know I'm holding
onto these stove doors. I don't know how
you could even live. It does break my heart that
she would just live like that and that is something she
would think that is OK. And I know you're studying
your daughter's face. What thoughts are you thinking? Shame. Disgust. DOROTHY BREININGER: Yeah. [clatter] [grunt] I would like to keep this. It's an expensive preschool. We don't have
preschool anymore. I'd like to keep it. And that's for the dogs,
for Tawnya's house. It still squeaks. Do you think that
would work better than that one thing you have? It's the same thing
as Light Bright. I'm fine with the
Light Bright I have. They may not want
it for their children. That is something that we
can definitely live without, and it's way worth it
just to get rid of it so you can have your house. MARK PFEFFER: She was unable to
let go of even some of the most basic items that were
almost really just junk. And of course, that is
the disorder speaking. I'm sure all this is garbage. And a little get. DOROTHY BREININGER: So Kristy,
can you trust your daughter? She just said it was trash. I do trust you. It's just I'm
compelled to do that. And I don't want it
to go to their house. It stays here. But you want it here. That's kind of Dylan. I do not want this, mom. You need to get rid of it. I know it goes to the guitar. That's broken. KRISTY: The guitar
shop right over here. Why'd you buy it? She just won't,
like, give it up. She just keeps going
at it and doesn't stop until she gets her way. I was just angry at her. He doesn't care. I could trade it
in and get something. Why haven't you? Because it was yours. If I don't want it-- KRISTY: Like, I can't
touch your things. She's just making a choice
of keeping all of this stuff rather than having a
relationship with her family. I don't want you to think the
stuff's more important than you are. Listen, the house is-- All right. I think we need to
get out of here. - Yeah.
- That'd be cool. ROBIN ZASIO: All right. JOANNE: Right now, I feel like
they will come out the door, they'll blow up and
they'll walk off. Promise me you're
going to do this. Yes. You're not going to
do anything stupid. Please, promise. You can't do this anymore. It's not good. It's not safe. And I love you
and I'm not trying to hurt you at all, please. Please know that. I just want you to get help. I want you to be safe. And I want you to be happy. OK? CORY CHALMERS: I was glad
to see Nicky come out and hug Joanne like that. That was a very special moment,
and I think that Joanne needs to hear that from all of them. I never knew that you were
living like that up there. JOANNE: I believed my
children would disown me, because my husband would always
tell me they did not love me. ROBIN ZASIO: He told her
that her children hate her, and I think that
the hoard not only was revenge against her husband
but a form of self-punishment. You are a wonderful person. You're a great mom. Let me be there for you now, OK? ROBIN ZASIO: I
have one question. Do you believe what
they're saying? Do you know that
this is the truth? ROBAYN: (CRYING)
Please believe me, mom. JOANNE: Yes. I feel happy and
lucky that my kids did say that they still love me. And I found out that
they loved me then too. All right, Robayn,
the dreaded bathroom. It's hard to imagine what gets
you to this point in life, where you don't have to
throw away your own feces and just sit it on your floor. ROBAYN: I don't want
to be here anymore. Why? This is so hard. What changed right now? I'm feeling really guilty. I feel guilty, because it's
just wrong to ask another person to do that. We're here because
we want to be here. We want to give
her her life back, and we want to give
you your mother back. I don't care if I have to play
with poopy diapers all day long. This should be my
responsibility to do it, but I can't do it. I'm too grossed out by it. You know, it's sad. I feel sorry for both of them. Joanne, can I see what's
in your storage shed? Storage stuff. Rakes, hose. ROBIN ZASIO: I just
want to take a peek. Can I do that? No. ROBIN ZASIO: I just want
to see what's in there. A visual. Would that be OK? No, it can't be OK. Because then she's
going to start [bleep].. And I've got stuff in
there that's not mine. No, I'm not. Wait.
She's going to go out. CORY CHALMERS: Robayn.
Robayn. ROBAYN: What? Come here. ROBAYN: [bleep] and you
know damn well why are we still lying? Why are we still covering? When you're forced
to grow up as a liar, the last thing you want to
do is listen to other lies. And when it comes
from your own mother-- ROBIN ZASIO: Joanne-- That stuff is-- I don't want to
do anything with it. I just want to see
what's in there. That's all. ROBAYN: This is so hard. It's killing me not to yell at
her, because as she's sitting in there lying, I just want
to throw something at her and tell her stop [bleep] lying. CORY CHALMERS: Puzzling. I'm still puzzled. Who are you protecting by
leaving this stuff in the shed? Are you protecting you? ROBIN ZASIO: There you go. Clearly, she's
defending this stuff and didn't want us to come
in here, because a lot of it is her stuff. It is her stuff. I can't keep doing this. I can't keep living the lie. What's going on, sweetheart? I just don't know what to do. Trying to even figure out
how to do anything in there, it's very upsetting. I just want to get rid of it. You can't just keep it all. I can't re-buy it. Who would want all
this stuff anyways? Get rid of it.
You don't read this. I want to read to my-- I don't know what to do then. She doesn't want to
get rid of anything. How do you-- how do you afford
all this stuff? I don't have all this stuff. TIFFANY: I just felt like
it was going to take forever and forever to go
through things. And emotionally, physically,
that's so draining for me right now that it all
came crashing down. MARK PFEFFER: Talk about
these stuffed animals, Kristy. What are stuffed animals
usually used for? To cuddle with, yeah. So we're going to come upon
a lot of stuffed animals. Tawnya has dogs. And they can eat 'em up
every day and tug on 'em, and they love to do it. DOROTHY BREININGER:
She's right here. Do you want them?
- Mom, we don't need them. We just need to move on. DOROTHY BREININGER:
I don't really care if the dogs have
something to chew on. MARK PFEFFER: I was pushing
Kristy to provide her the opportunity to make some
decisions under high levels of anxiety so she could teach
her brain that it's OK to live without some of her possessions. I'd like to keep
a couple of these. But obviously, we can see
that there's much more work to be done. [inaudible] Do you think that would work
in the bedroom for the kids? What bedroom are you
talking about, mom? The one downstairs. The one downstairs
is full of stuff. You hang clothes or-- MARK PFEFFER: Kristy, we're
trying to get your home in a place that's livable. What is the worst thing that
would happen if you got rid of this item? I just don't want to have to
buy something like this again. No one's going to
make you buy it again. I don't like how you're living. Do you want this
for yourself, mom? But you have to let us help
you, and you're still putting up walls. This has been a big
waste of time in here. We've made no progress. MARK PFEFFER: Make
these decisions, and it'll help you get better. Just let it go, mom. I can't. How are you feeling
today, first of all? I wanted there to be more
taken out of the house. I just feel that later on,
it's going to be harder for mom to get rid of stuff
if the organizers aren't here. Dylan, how about you? She needs to decide what she
needs to do and do it quickly. MARK PFEFFER: Tawnya, what
are your thoughts today? I would like to see
some progression made. It's just hard for me to move. That's why all
those help's here, so they can help you right
now, because they're leaving. They're going to be gone. One of the things I
did want to talk about while I have the family here,
if we got the house clean, whether or not, Dylan, you
would want to come back. I know you love me. So I mean, we can start it
off to where I could just come and start staying here
like every weekend or something like that. Yeah, I think it'd be good to,
like, come and spend some time with her and then just
work my way from there. That's interesting, because
the other day you weren't necessarily thinking that way. He was able to compromise in
letting his mom know that he was willing to give her a chance
but not yet fully committing potentially back into the
situation that he left. KRISTY: Makes me feel
really good for him to want to continue the
process so he believes in me. And if I do and then
I think that he'll be spending more time here. [clatter] Dylan, one more bag. Thanks. - How about two more bags?
- Yeah. That can go. Garbage? - Garbage.
- Good job. Good job. KRISTY: That felt good. The upstairs is clear,
and then the downstairs is your storage area. Everything from
upstairs came here. We have to set the guidelines
for her, strong and clear. Only one bag or one
box up at a time. Sort through it, make
decisions, and then you can go down and get another one. If she can stick to that
policy, she'll be OK. KRISTY: Whoa. One bag at a time. I think I can do that. My hopes and prognosis
is good but guarded. I think with
aftercare, the chances of them becoming a family unit
and getting that house back is good. Is this a safe
place for Dylan? Yes, it is. In fact, not only is it safe,
the bathrooms are clean, kitchen is clean, there's
running water, electricity. The house is clean. Everything is cleared
from that upper floor. I think the house
looks pretty good. Personally, I want us to,
like, have more family things together. Christmas, Thanksgiving. That would be nice. Garbage. This all goes? ROBIN ZASIO: The family dynamic
was very different today. Yesterday, there were a
lot of emotions flying. Mom, I need to get a new
frame for grandma and grandpa. ROBIN ZASIO: Today, it seemed
like all of that was gone, that people were seeing how
hard Joanne was working. And I think that they
were feeling relief. This whole process, you've
made thousands of decisions, and you look brighter and
happier than I've seen you. I think that's nice. I appreciate it more than
anybody would ever know. You actually said
that you appreciated it. ROBIN ZASIO: This has been
a very difficult process for Robayn. And today, for the
first time, she heard her mother say thank you. It's not tears of sadness. I'm just happy that-- I can't believe you said that. Honestly, it can all go. Mom, what's this stuff? I have to confirm
this with you, because this was an
argument seven years ago. Do I now have your permission to
throw out these broken phones? OK. It's going to take a couple of
years to get my handyman badge. I would say that we were
joking over the phones, it finally sunk into me
that I'm doing better. ROBIN ZASIO: How do you
feel about her throwing these phones away that was a
major source of contention? This feels great. Thank you, mom. JOANNE: The process has helped
me learn how to make decisions faster. You can throw 'em out. If I can't make up my mind
in three or four seconds, then more than likely
it's not needed. ROBIN ZASIO: Right now, we are
sitting in your living room. We have de-cluttered
the home, but there's going to be some work
to do on the back end. Joanne has never dealt
with the psychological pain in her relationship
with her husband. She's never had an opportunity
to tell her husband how she feels. If your husband
was standing here, what would you say
to him right now? JOANNE: I would say, Roger, you
betrayed my trust that I had in you. I didn't deserve everything
that you did to me. I didn't deserve being put
up against the wall and hit, and I resent that. And that it should
have been better. ROBIN ZASIO: Day one, she
threatened to hang herself. She agreed to contract to
safety, but she was ambivalent. Day two, she was still
ambivalent but did it. Today, she said without
hesitation she is not in danger of hurting herself. Can I leave here knowing
you're going to be just fine? Yes.
Yeah. ROBIN ZASIO: Yeah?
- Yeah. ROBIN ZASIO: I think your
prognosis is really good. Thank you. ROBIN ZASIO: You're welcome. NICOLE: Today, after seeing
everything she's gone through and the way she's
acting, and I feel OK. ROBAYN: Things went great today. Happy isn't even the word
to describe what I am. I'm more like ecstatic. RANCE: She's able to
come through the house with her walker and not
have to worry about falling. CORY CHALMERS: We've taken away
about 4 and 1/2 dump trucks, which is about
2,000 pounds each, so we're talking about
9,000 pounds of trash which was removed from this house. I think the prognosis is
great for this family, as long as they participate
in the aftercare. NICOLE: I'm definitely
going to come over here more often, and now that
I have-- she's got a house. Come over. She can bake cookies for me. JOANNE: Today, after
everything, and finding that I do have
support behind me, it's not even an option on
the plate of going downstairs, except maybe to do laundry. That would be it. [music playing]
