Calling Scammers With Herman Li From DragonForce

this music is nice it's very relaxing [Music] [Applause] yes ma'am I can yes I can hear you tell me how can I help you here yeah why don't you do it this is you don't know all right this is I'm is Bruce here I'm the next-door neighbor and I'm helping helping her up because something wrong with the computer can you can you fix it I'm just she doesn't know anything about computers okay what is the problem like she has the computer tell her the problem I can help you out while she's on on the phone with you yeah well yeah Brian is he's very good okay I'm Bruce not Brian Bruce she's very good your computers I think but I I clicked on something honey I was going on the internet and I saw an ad for the best chocolate chip cookie recipe and I I just had to see it because I've been using the same recipe my mother gave me for a long time hello what just tell her what's wrong - computer doesn't care though you're wasting the time just tell her what's wrong the computer sorry about that you know she's she's really nice lady this one they were substituting the butter with mayonnaise I think and when I went and click that it's just too much information Brian I don't just what do I tell her just tell her what happened to the computer the lady will fence the computer I mean she's gonna learn and then your computer work again you can do all these things you're talking about but she said she doesn't want to know about these things just tell it wasn't all the computer well I clicked on the link and then out of nowhere just there was just very scary message that said I had a Trojan worm in the car you okay I got it mom that seems to me like it's a hacking at that so basically mom I have to connect my computer to your computer so that we can check the problem will that be okay I don't know geez she's helping you yes yes it's gonna be okay look yes thank you thank you sorry she's yes please do so mom I'm just gonna guide you a couple of steps what you have to do right now you need to look on your computer keyboard not on the screen on the very bottom left you see there is a ctrl like a control see we need to switch on the computer to start with I'm not hi I'm not really a computer person bye you know I've no better than her so uh-huh let me help her okay so are you with her are you with her or are you somewhere else right now I'm with her I'm the next-door neighbor is this a conference line or you are in front of her computer like if I guide you certain steps like can you ask her to can you do that for her in the computer yes I'm healed her she says she's an old lady so okay I'm sorry distinguished manuals mum just look on the computer keyboard on the very bottom you see there is a ctrl like a control key on your keyboard not on the screen don't don't look on the screen just have a look on your keyboard there is a ctrl you see that it's okay yeah look then chart Bruce oh there it is hopefully she'll come back I feel like this is going very well we can pick it up a little bit but yeah I really like the dynamic where you're the neighbor and you're like shut up dude she doesn't you know don't care about your stories yes on the keyboard do you see there is a control key yeah I found it I'm helping her she's a bit you know she's getting there yeah we press on the on the Left key on that CCGT ow see CTR no you don't have you don't have to press the ctrl next to ctrl there is a Windows key you have to press the Windows key hold it down and then press the letter R I don't see a window it is only alt shifts and caps and they're not and the alphabets there's no window there's nothing that says window on it like next to City Island which P you have this like shift caps Arden I'm not talking about the screen are you looking on the keyboard yeah we're looking at the on the keyboard so it's like the C ctrl and down the right of it there's a there's a key that says it's like a squares is the calculator thing it's for five squares calculators yes before that's not the calculator that's the Windows key the fourth white square key so you have to press that for white square key hold it down and then yes the letter R oh yeah yeah that's why I told her she didn't believe me she said he was calculator yeah no I told you I know object blame you learned something new every day honey yeah so present button key sorry yeah we're doing it now in that in that box just type in I explore this i exp l mu r e I explore what I go to space I speak I know space I explore should be all together moms are talking to their own Forks and then whatever technician on Monday inaudible take she just abandoned the call someone else yeah she's thinking just wait I wonder if she kiss my grandchildren are coming no she's trying to juggle to call their like finished another call she might be a manager or something though yeah I think she's kind of high level you want to hold for another minute yeah people are saying capo becoming a guitar solo you want me date solo oh I think they have some kind of drama going down someone's calling down he said I would wonder if your technician did this I wish we could keep her on the phone so she couldn't deal with that oh what's happening man there was an emergency one computer one customer was hacked and all this information was getting stolen so I had to help the person the hackers with stealing all the information from the computer sure I will check that in your case now let me check did you put our man did you put AI as in India yes Brody Brody did it he typed it all in we got it we pressed we typed in what you wanted to do so please help us from here thank you okay what's not what the last letter you typed in hee hee okay after the e Buddhist faith okay Brandon are you gonna do this honey let me type in I explore and she said space now on as a type SP AC you don't have to type a CAC you have to put a space space bar you have to press this one this one yes ma'am just after the e after the input one say type one space one time big bar type yeah there you go okay that no one I said I I explore and then a space no one with just one time space its I explore and then put a space bar this one oh oh yeah yeah sorry that's anyway after the space put www and then put a dot this one is the one next to the M okay the camera is the darling no it's not not comma not come I said dot naught comma it's a dot like a period sign after the dot put support su PP ort support okay support we press ok press ok right after support put a dot after the support put a dot press the door again we press ok or do you press ENTER and no after the dot put em e M as in mother years in Edward and W a howdy imagine MA I don't know what you both are speaking just listen to me it's www.subscriptorium.com me it's a mess and Michael he has an Edward M he's just my neighbor he's helping me with the computer man he's not drying his blue I think he said he's rude yes please okay I'm not very good with names man just have a look on the screen it says Ron DLL 32 dot e XE error and it says IP blocks you see that on the screen it's very hard to read it's very hard to write sorry what does all I mean let me tell you sir what exactly happened whoever was using this computer like might have gone into some web trifle and with that there is a big software which automatically got downloaded on your computer which is by the name called run DLL 32 dot txt you will not lose any information because this is a hacking attack on the IP address I don't I just have the regular addresses in the ticket do you buy the house not your house that is your Internet address internet address government has provided you with an Internet address so that is your Internet address that not your home address so for me to is that like the area or do I need to find but yeah okay just just just checking so I thanks so to fix it there are three ways how you can fix it either you can go for a one-time fix in which what the technician will do they will remove the they will repair the IP address but there is no guarantee for the future or you can go for a one-year fix in which the technician will remove the hackers they will repair the IP address and in the one year fix they will put a firewall so that your computer will remain secure for the complete one year G by the lifetime thing does that mean I don't think that that means yeah anything that she has any computer iPad Kindle Nook she has all of them will be secure so that nobody can hack into any of her devices for the lifetime so sorry about this do I can i buy this I don't want this to happen to me can i buy it before yeah show you yes so you can also get it if to make sure you don't have this problem on your computer I mean I have used her internet once or twice when my Marwan stopped working when I needed to wait for the technician to come and do I need to buy these things on my computers because I use it on her you're using her internet then your computer can also get infected if you are using her internet then you may also get this let's let's let's buy this on her computer and then buy on my computer after so do you have time is it ok I'm sorry I didn't know that I didn't mean it my movie about this one or a TV show she doesn't want to know let's pay for these things so she can fix my stuff whoever will be registered for the service like whoever will be making the payment I would need the information of that person can you type in these information here let she's just gone to get some stuff just can you wait for she's just back yeah I don't know her I'm never coming back it's all up to you I love the idea of selling it to you - I wonder if she's like the line for the payment like we cannot put any information on the internet so for the payment the most that your mode of payment will be by a check so is it possible can you make the payment by a check can you write a check who do I write the check to I cannot I can send it in the mail right now ma'am the thing is when you write a check and when you mail it because our office is in New York we should get the check after four to five days that means we can fix the computer only after four to five days however like as the problem is right now so we need to fix it right now so for the payment ma'am do you do online banking on your computer by any chance yes you don't have to send the cheque anywhere you just need to sign into your account in your account ma'am there is a routing number and account number so we can like verify the details from there itself okay can I play for drama on the internet yeah I'm gonna make the payment online it will be done online she supposed to pay now after you fix it with that would that be a problem no I will tell you third like what I will tell you the war exactly is right now her computer is connected with our network so that is on the secure network now when she logs into the account and account number we can just take a picture of it and it will be processed electronically from the account and the money we will take the picture right now but the money won't be charged right now it will be charged from her account but on Monday so that's the reason like I want her to sign into her account so that we can just take a picture of the account and then we will just take a copy of the life we will take a copy of it what a fugitive you just give me the name of your company and your address I can send you a check but ma'am the only thing is when you send us the check we will like get it after three four days however once we get the check only then we can make the like we can work on the computer but if we wait for four days you have virus checks when you mow my lawn no no you need to fix it now because the virus if you keep using a computer you're gonna take on the steal your money so you just need to pay me that's why I buy the same thing because I don't want people to stare can I steal from much why would they do if you don't pay yeah that's why you come right check okay well what am i doing them what I mean unless you don't use the computer not for for like a week is that right Jenny no so even if you shut it down because the people are already on the computer they can still I have an access to it sir should I stop logging into my bank because if they're on my computer now I don't want them to see my account can I just tell you my account number we can make the payment using your account number and routing number also so can you help me with your account number ma'am on the cheque also you know you will have the routing number and account number written below can you show me the number I just have to find it so what do I do I need to do the same thing so you can fix my computer as well well you can I want you to transfer money so I just need to give you the bank account number do I need to write all that stuff light it at my dress and email address and all that stuff as well one one moment economy I think I lost I think I lost my purse at the bingo hall you'll find it I'm gonna do my computer while you do that so we say save the lady time we don't want to waste any more time this you know do you send us a receipt as well so just aren't protected option and stuff yeah how much do you think it would cost for her to fix my television because I don't I don't think my television is working very well either they think it's the same the same not exactly I was expecting they found that I think it was it I was suddenly it looks the color back early cook she's yeah she's still using the computer gonna you there okay maybe she accidentally hung up for something okay I'll call her back I don't know why she hung up thank you for calling support Tommy help you we just lost the connection we're speaking - I think Jenni we're trying to pay for the package - $4.99 lifetime fakes while computers give me a second give me a second let me check it we'll see sometimes it can that phone number that I call actually yes yeah jerker problem I hope he transfers back to her because she was uh I don't know she just just trying to pay have you done the payment or not well we just about to pay and then she hung up or she got disconnected and she's like writing to us on the computer but we just tried to talk to her so we can pay her we need her money like the in Omashu help we need to talk to my other friend Sarah Virginie I understand so I'm at Lincoln my neighbor I also fix my computer I understand and can you please shut down the computer once please go and put it down please go and shut down the computer first oh yeah we with them well what so lean go hard and shut down the computer ma'am oh you want to switch off the cool and straight down and then I understand please shut it down and then we've got because the phone just writing to us say no down the computer just shut down the computer sir just shut down the computer yeah she's gonna course you said don't shut it down she's gonna call us while she's fixing it press the power button and hold it down hello press the power button and hold it down power button II I think powers it off I don't see anything anymore oh I think we turn on you now listen to me carefully I think we just turn them on and off ma'am just plug out the power cable plug out the power cable why what's wrong let's just pull it pull it there now right now you have a hacking attempt if someone has the access in a computer then we are also not able to help you out that's the main thing okay but Jesus is helping us she was she the hacker oh no no uh you mean she she was helping us but she's a hacker that's not really to help she's not a hacker okay but I want you to shut down the computer because the hacker can call you also the hackers also have got their phone number okay I just I just thought we fix stuff because we just about to pay to the house yes well I'm handing the payment I don't need so you have to make the payment after we fix it that the problem is not fixed yet now wait for complete one minute and listen to me carefully here okay the reason I'm telling you to shut down the computer are you teaching sorry sorry sorry okay sure I can talk to only one person okay talk to me she doesn't you can tell me you know about computers yeah he's helping me this is my neighbor sure the reason I told you to shut down the computer because I know our technician was helping you earlier okay but the call got disconnected because the hackers you know just disconnected your call because we have the access in your home network they have the access in your all the devices which you have any home connected to the Internet so whatever device you have in your home is connected to the Internet all of them at risk so now go ahead and turn on the computer and if you get if you get any culture do not entertain any call if you get any call so answer if the whole world is connected I have your phone number I will give you a call back if you get any call in regards of the computer someone is selling you the fuses from Microsoft or any big band do not ask us anything at all sir you can put your magic number first please take down my direct number okay I already connected I already connected the IP address to the Microsoft secure server everything is safe and secure now just want to check because I have a Mac this is that's to work on it on the Microsoft server for like this security yeah I will I will connect it to the servicer from a different server which protects your Apple computers no one worried about you work all Microsoft and mantle yes yes oh yeah - is there extra charge for the for my iPad and iPhone no everything ever think a murder so if I buy another computer because not even up I'd like a new computer is that do I need to pay again or that transfer cover no no that's also covered oh so it's all inside the house like my dress so it's table yes how does that work can you turn on the computer yeah you go ahead and turn on the computer now it I did but it says this computer is configured with to require a password in order to start up but I don't know what that is I've never seen this before so you know the hackers who blocked your computer that's what I'm telling you I was keep telling you always keep telling you please go ahead and shut it down please shut it down you work with your Mac the server right you said that you connect to the server already sir Sir can you go to your Apple computer first I didn't see the lab yeah I will bit from it I can hold the line for you how come I can't get on my computer I thought you said I was I mean you gotta fix the computer still I mean and then we called back and now you won't put us to her but now I mean she was on issues don't totally fine she's doing a bunch of stuff at the screen those good can you please fix her computer as well first I just first I will do that for you but I can talk to only one person ok ok I cannot answer a two question I cannot answer two questions if you can fix her computer first just do this I have to stay and help her okay she's all getting stressed out about this ok can we pay more and just get this fixed quickly can you get two person to fix it would it be quicker we're happy to play waters sure I will heaven sakes you have to listen to me you have to listen to me then only I can fix it for you listen to me listening to you but you need to listen to us please ma'am so Bruce just listen to me and follow some instructions alright don't need a shower so now she'll sir tell me what do you see in the screen now please listen to me please listen to me go ahead and shut down the computer once again turn off the computer once again they don't think he knows how to fix this I don't think it does and you put me for to a sir I don't think he has any idea who I am the senior technician here mom I am the senior technician rules I am the senior technician here we got assembled in the last words a computer not not you someone who's better with Matt I am here too ma'am I am here to fixedly we don't have time for this okay we have to we have to go soon we have dinner in Brookes I think he has a kind of circuit or whatever what do you do with your friends I forgot what you call you need to transfer this to someone who works from Microsoft can we pay and just let the computer on and you just fix it can we just get it I'll just pay you me honest fix it yeah so mom just type just tell me the credit card numbers man so that I can get the securities first and then I will help you to unlock the computer don't worry ma'am I will help you too for everything don't worry about it look can you please just unlock it first so she's not stressed out she's all like shaking here I give you my confi number sir I give you my toll-free number I gave you my toll-free number already okay if you have any sensor you can call anytime we can call me anytime and xbox Chrome extension I will be always there for you to help you out but I need to get the securities first I need to purchase the security first so that I can damage the hacking connection and then I will unlock the computer you said that we wouldn't have to pay until my computer worked ma'am but now your computer has been blocked by hackers so we need to go ahead and activate the anti hacking tools and Ivan I need to actually security first really quick so I can get on my computer because my computer is my my credit card information you know I'm not able to help you out I'm not haven't you ma'am I'm telling you very straight I'm not able to help you out in that case okay so you can go out and fix your computer wherever you want because you have to know I can I cannot fix it much I thought he said he could fix it 23 minutes ago are you just trying to waste our time is this a joke to you I can fix it I can fix it I can fix it but you have to tell me this car do you want to use for the payment no my credit card is on the computer because my my daughter I'm sorry she has a special credit card I'm sorry because I'm sorry right make the greatest final decisions this one time guy I can help you but I'm not gonna help her Bruce I'm gonna hang up the call okay but why would you hang up on me you can't do that I'm a customer on the other number I cannot help you sir I cannot help you I think he's a liar I think he was saying that he could help us before and now I should give you a high five right now of real that was good yeah so I think what happened just to fill in some folks who maybe I'll switch back over here for a sec um maybe that didn't make complete sense we talked to a call center for a while like about an hour and a half but at some point along the way I think they decided they weren't sure if they really wanted to help us anymore she locked the computer and turned it off so when we called that number again it routed to a different call center and that's where we met that mean angry guy and that's also why he couldn't fix my computer because he didn't actually lock it [Music] disconnect the call just connect the call does this connect the call because we're not we're late okay disconnect the call disconnect the call just disconnect the call [Music]

Channel: Kitboga

Views: 119,507

Keywords: dragonforce, scambait, prank call, scams, tech support scam, syskey, improv, herman li, comedians, fraud, gift card

Id: Dc28Q4gWrBU

Length: 33min 32sec (2012 seconds)

Published: Thu Jun 27 2019