(eerie music) - [Gregg] Every
one of our prisons experiences a gang influence. - [CO] The SNM
they're more prevalent now than they've ever been. - [Reporter] The
Albuquerque Journal got word that three inmates
where plotting to kill Secretary
Gregg Marcantel. - Before becoming a correctional
officer I was working at a grocery store. - The inmates make
me feel disrespected. I'm not an animal for them to
be cat calling me or anything. - Just a matter of establishing
who you are as an officer. You're here to do a job. You just don't
let it get to you. - I get a thrill from action because I like the
adrenaline rush. - [Man In Blue] Bet you I ain't! Cuff Up! - Immediately you put the
hand up, go to your OC spray. Hands on is second. - [CO] Follow me Martinez - I was a pretty
middle class kid. I grew up in a
gated neighborhood. - [Official] Andrew Martinez. - [CO] Graduating
this academy is just the tip of the iceberg. It's one step. - I am excited, I'm
excited to start. - This is it, it's gonna be
ten times harder in there. Remember that. - Let's go over this
Rueben Davis deal. - What do I look like your maid? - I'm gonna go head
and cut my wrist again. - A guy like Rueben Davis
is gonna act out like that. It takes a lot of patience. Requires a different approach. - [Officer] Let's go
guys, go into your unit. (upbeat music) (inmate chatter) - Take your beanie off. Take your beanie off. (laughing) (speaking Spanish) - [D'Angelo] A lot of these
level two inmates think they can't be touched because
they're getting out soon. And it's just like, gets
a little frustrating. Clear the corridor. Lets go, move back to your dorm. If I lock you in here,
I'm gonna write you up. Back to your dorm. I am gaining my confidence. 'Cause I didn't know what to
expect, coming into this job. I knew I was gonna be
dealing with felons. I just didn't know
how I was gonna react to the way they act with me. - Cops think they're hardcore. I just got a write-up today,
from that guy right there. For going into another dorm? Stupid. - Rookies, they're
quick with the pen. Writing us up for little things. A lot of these inmates
disrespect them. - They think they have to
push their weight around and that's not cool
'cause I ain't no punk. - They make a big
deal out of nothing. Come here and make your
pay check and go home. That's what you should do. - He look like a teacher. - Michael Gaytan,
he is discharging. I just hope he realizes
that if he doesn't change his attitude, that
he will end up back here. - Stupid. This is nothing this a
minor, I wipe my ass with. He can rub it on his
chest if he wants. I'm discharging I don't care. A regular officer
wouldn't go out there and talk [beep] to you like some of these younger guys (bleep), trying to write you
up for something. They'll tell you hey
man can you just please not do it again. He just doesn't know any
better; he's just a dumb kid. And I guess his
panties got in a bunch and tryin' to act hard. It's people like these
guys that get in my way and sometimes they
have to be put down. I just hope he doesn't run
out to me in the streets, you know what I mean? (dramatic music) - You have to be not
only a special person, but a remarkable person to
walk into that abyss every day. Corrections management is
not for the weak any more than it is for the timid. - I don't care about
your authority. I don't care about your job. - There's some people in here that just ain't gonna
tolerate anything. You know? They're already a
little off the hinges. - With the heightened
gang activity we have in the state right now, you
have correctional officers being assaulted every day. They have numbers,
speed and violence. That's what our officers
are against right now. - [Purto] Hey we're
right here, right here. Being in housing unit three,
these inmates are allowed to have only one
hour of rec everyday. Are you going? - No you guys aren't. - Would you rather have a
write up, or that, which one? - [Purto] Okay, okay. - [Purto] You guys
got caught fishing. - [Purto] Yesterday. - Yesterday I heard an
object sliding down the tier. It was Joshua Urioste
fishing, passing contraband to another inmate,
completely against the rules. I take that as
highly disrespectful. That's insulting
my intelligence. That's insulting me in general. - Purto you're just acting
up, you're mad 'cause of yesterday. I have a right to go to rec. That's all I get in an
hour of rec you know. - [Purto] (mumbles)
That's just how I do it. Alright, turn around,
turn around and back out. - [Purto] Alright, alright,
alright just be quiet about it. - I made it! - I have an extensive
disciplinary history. They caught me with a shank. They gave me 30 days in seg. I do a lot of stuff
I'm not supposed to do. - Naw we'll go to 10. - 'Cause I said. - You're mad at me huh? - [Purto] Just, just relax. - [Joshua] Just
tell me something. - Joshua Urioste is
yet another inmate that likes to play
the victim game. He's the epitome of what
prison is meant to house. He does not like to
follow the rules, he does not like it when
you enforce the rules. - [Purto] I'm not mad. - You get the new guys,
they think they Superman behind these prison walls. They wonder why they
got [beep] thrown on them. They wonder why
they got no respect. - Some of these
correctional officers want to take their anger out on us. You respect me I'm
gonna respect you. You try to abuse
your power towards me and I got nothing for you
except revenge and hate. (calm music) (inmate chatter) - [Lilly] Let me see your hat. - I'll let you know the tools, I'm gonna walk you
through it, okay? - [Lilly] Okay. - Alright guys, come
and get your tools - Today I'm in the
wheelchair program. It's my first day working
here and it's good for the inmates that are
just trying to do their time and it makes their
days go by faster and then they're helping
people on the outside. - Okay. It's a change from
my normal routine. It has been exhausting
working with 30 plus inmates and I get to catch a break. Why can't you and me have
like up to six inmates? Is it too much? - The security here,
it's really tight. Our primary job is for
no metal to get out. We're pretty strict because
in here in a blink of an eye, everything can go
south real quick. When it first started two
years ago the Level fours were in here. Gang members. But, something went down
and then we were shut down for about I would say,
about three months. - Why? What happened with
the Level fours? - There was a murder. - Really? Everywhere you turn,
there's all kinds of tools and parts to the wheel chairs that could be turned
into a weapon. (calm music) - His panties got in a bunch
and trying to act hard. I just hope he doesn't run out to me in the streets
you know what I mean? - Growing up, I was
always fighting. Back in high school
I got into trouble that could have ended
up with some jail time. That experience made me realize that it takes a true man
to really like walk away from the fight rather
than face it head on. (applause) - It's pissing me off. (laughing) I got frustrated
and just gave up. That guy has brain damage. I walked back to the
control center just to calm my nerves. - This job is already
a little stressful. If you're a person who
doesn't really stand up for themselves, if an
inmate is disrespecting you. They're gonna walk all over you. Do you guys need something? Go back to your dorms. - Some of the most common
mistakes that a rookie makes, first out of the academy on
the line, when being taunted by an inmate is that
he takes it personally. He wants to rebuttal he wants
to fight with this inmate. It's a test. They know he's green,
he's a green horn. You're not an inmate, you work for the state
corrections department. There's a certain way
that we handle it. It's a learning thing
that these officers have to go through. (calm music) - When it first started two
years ago, something went down. And then we were
shut down for about, I would say about three months. - Why, what happened
with the level fours? - There was a murder. - Really? - Yes. - New details tonight about
the death of an inmate at the Southern New Mexico
Correctional Facility. Authorities tell
us Javiar Molina was attacked and murdered by
fellow gang members last night. - The SNM is a very
powerful prison gang, they're well known
for their violence. Their main goal is to scare
the general population and let them do whatever
they need to do. Drugs, assaults, extortion's,
anything like that. - They were saying that
the part came out of here. They want this work detail
to continue and part of my job and our job
is to make sure none of this metal goes
back to the units, and I'll show you
the type of metal that you need to look for. That's what we're looking for. This is the actually the one
that they can do damage with. Okay? Come in the backrest
and the seat. That's what we're looking for. Okay. You write down what they got,
what date and then how many. Okay? We need to keep
track of the metal. - I thought it would
be easier for me to work in programs like this, but with all the gang
activity in this facility, I don't think any CO could
let their guard down anywhere. - To learn in the
academy is one thing. It's like they say, you can
read all the books you want but to live it is a whole
different story. You know? - The old school COs gonna
have confidence in his eyes. A rookie will come in,
he'll be kind of timid. You're gonna see his weakness. He's gonna be more easily
taken advantage of. - Confidence is king. That's all there is to it. (calm music) - The Academy was actually
kind of difficult for me. I didn't really, uh, do well. - Move your actions
back now, no, no. no. - You keep messing up Martinez. What did I tell you yesterday? PT Formation, squad
two and four does what? - Moves to the side sir. - What side? - To the right. - Why didn't you do that? - I've gotta prove myself
to my facility now. The thing that makes
me the most nervous is going in there,
getting in an altercation that possibly I
could get a disease or possibly really badly
injured or murdered. - What's going on man? - [Andrew] What's goin' on?
- How you doin'? - [Andrew] Doing good and you? - All right, you'll be on
restricted housing today. You know what is? - [Andrew] No sir.
- Seg. - Okay. - This is a very dangerous
environment that we're in. We have inmates housed here that have done every crime you
could possibly commit. Drug dealers, to rapists,
all the way to murders. You wanna prove
yourself to the officers that are work with you, that way they know
that you're here and that you're gonna help them
out whenever they need help. Not gonna let me down? - Yes Sir, no Sir. - Man up.
- [Andrew] Yes sir. - There you go. Don't show that you're scared
even if you are scared, don't, you can't show it. - Yes sir. - Okay man. - [Andrew] Alrighty, thank you. - Being a rookie officer,
first impression is huge. The way you dress, the
way you hold yourself, the way you talk. People are looking at you. People are sizing you up. See the true officer
is gonna do his job. First impressions are huge. (coughing) - Martinez, just remember
this is your compound so how you run it
is how you run it. I'm not saying be an [beep]
or anything like that, but let them know
that you're the boss. That's how you're gonna run it. When I first saw Andrew
Martinez, my first impression of him was, he was kind of
off looking around you know, he wasn't really
paying attention. You could tell it was
his first real job. There can't be any
weaklings here in our chain. If you don't do your job right, it could insure that
you don't go home safe or your brother or sister
doesn't go home safe. Actually if you wanna
assist the Sergeant, help him escort, just get on
the other side of the inmate. - What's going on Serge? - Martinez, just put hands on
him, just like the sergeant. - Do I yell at him? (calm music) - The battle of wills
between correctional officers and inmates, we're
always gonna win. And if they wanna mess with
me I can make their life just as hard as they
wanna make mine. Joshua Urioste is just a punk. He's a crybaby. Joshua started whining
about different things, myself and my other
fellow officers decided, we should probably
shake this pod down. - They're
all a bunch of crybabies. - Oh nice. These guys make these little
things we call stingers. They stick these,
these two things in the electrical socket
to warm up their water and stuff like that
or make coffee. But, that's how you
can start fires. - Got something else in here. A razor.
- [Purto] Oh! Pretty hefty write-ups. Any fishing line yet or no? - [Purto] I bet you it's
in his box somewhere. It's gotta be in
here somewhere bro. Oh there it is! - [Guard] There you go buddy! - [Purto] Fishing line. - [Guard] There it is, money. - See that just justifies
you know the friction that I've been
having with this guy. - [Guard] Man, it's
Christmas in here. - Check that out, found that. I'm just kidding. - We are taking Joshua to
the unit manager's office for a disciplinary
meeting based off of what we just
discovered in his cell. I'm sure he was pretty surprised that we were going straight to the unit manager's office
rather than back into his pod. - Do you have
any idea why you're in here? - Cause I wanted to go
to Rec this morning. That's pretty much the only
thing I could think about. - Well while you
were at rec today, I had my guys go through your
cell, like everybody else, and they came out with a
razor blade, they came out with a stinger, and they
came out with fishing line. - All right. So that's pretty
much how it works? You go out and go
to rec around here, and you're gonna get
your house tossed up? - Yes, you are subject
to an investigation. - No, no we're being punished
because we went to rec. You guys can say what you want. Purto didn't wanna
let me go to rec. - At any time they're subject
to go into your house, as much as they want. So you're gonna get
the misconduct report and you're gonna face regression
so you'll start six one all over again effective today. - A whole new, a
whole nother week. - Don't stand. - Don't stand unless we
tell you you're done. - Oh, all right, well
kick me some more. - [Manager] So every
time that this happens-- - You're the one, you
got a big ole attitude taking me out to rec. I don't know, you
still wanna kick me, I'm not gonna do nothing you don't have to keep
pushing on me, all right? - Hey, hey. - Quit pushing me bro, I'm
not gonna do nothing alright? - Hey, stop turning around! - Quit pushing me bro I'm not
gonna do nothing all right? - Hey hey stop turning around! - You're the one, you
got a big ole attitude taking me out to rec. I don't know-- - [Purto] You still went. I had the same
attitude taking you to rec as I did
with everybody else. - All I get is
one hour everyday. - I take everybody
to rec the same. He's trying to turn
the focus on to me when in reality he
was not in there due to anything else other than
the items we found in his cell. He has played the little
turn the tables game and it's not going to work out. - You're the reason that
you're here in the first place! We have steps within our predatory behavior
management program and an inmate that has
successfully progressed from step one to step two
to step three to step four, can find themselves
regressed due to behavior and then they get more
restrictive privilege levels and things like that. Step one of this
program is 30 days. In order to go to
step two you have to show us as a committee
that you're ready to go to step two. This is what you gotta do-- - I'm your dog, I'm
your dog, kick me, (bleep) it I don't care.
- [Lt. Gabe] You're not a dog. - That's how you
guys are treating me. This guy over here
manhandling me and [beep]- - [Lt. Gabe] Let's go, let's go. - I ain't gonna (bleep)
do nothing (bleep) stupid. - He's claiming that you
know I have some sort of hard on for him, but I
think it's quite the opposite. I think that he has some
sort of fixation with me. - [Purto] Give me
your (bleep) socks. Just be quiet and
do your strip search so we can get you
back to your house. You put yourself in
this position not us. - [Joshua] You know
what's funny about that? You guys keep saying that but you don't know
(bleep) thing about me. You keep (bleep) talk (bleep). That's all right. You guys wanna come here
and (bleep) rile me up. They can come whenever they
want and shake down my house and I'm cool with that
you know that's their job. But when they're doing
it just to single me out and (bleep) with me,
that's when it bothers me. (calm music) (speaking on radio) - He's the last one? - Hey, Martinez! - Hey, sir, sir, can you
get back in the line? - [Sgt. Kyle] Martinez. I try to give all
the new recruits that come in the
benefit of the doubt. Show them the right way,
teach them what to do, what not to do. It's really up to
them on their own to pick it up or not pick it up. - Hey, guys make sure
you gave your papers to the rec officer alright. - Andrew is still soft spoken, he doesn't have any
authority really. His mind seems like
its somewhere else, off in his own world. Martinez? - Hey Martinez,
when you have him, secure him over here in the gym. Let's go guys. - [Andrew] Naw I don't. - You should have gloves on you. - Andrew Martinez's,
performance so far has been towards the bottom, he's
not really proactive and he needs to pick it up. (calm music) - This yours? - Okay. Make sure that thing's
in here, you see? Feel that, okay? - It's a lot of pressure
knowing what they are capable of doing. Normally I'm a
trusting person outside of work but I learned
not to trust the inmates. They're pretty much guys
that break the rules. I mean what else can
I expect from inmates. So, I just have to
keep an eye out. - The big one? - Just put foot rest? Or was it for the arm? - Arm rest. - He switched one out, like,
he took the bottom thingy. - I didn't, I'm not sure. - [Lilly] I'm not sure. (bleep) - Okay. Yeah, yes one. Lilly keep an eye on
what he's getting. - Being a CO and
working you get tired, you come to work, you're tired. You're not really
aware of what's going on around you and that
could be dangerous. There's a lot of responsibility. - Yeah it is, it is. From here you can
send them down, they've got to clear
the metal detector. - Hopefully, I'll be making
fewer mistakes as I go on and I think I have
learned from them. It's them against
us and they will try to get you anyway they can. (calm music) (inmate chatter) - Like my Grandma used to say. God sees it all we don't
have to worry about it. That's how it goes. - Don't worry. I'm not like that. - [Joshua] Yeah I'm
sure you're not. - That's good then. Now he thinks I
spit in his food. Today's adventures
with, you know, Joshua, his disrespect gets very
mentally exhausting. It lowers your tolerance
to deal with it. I was a little more
aggravated than normal. - Well if you don't want to
eat it, don't eat it then. - I been here for a while
I know how this [beep] works. Make em' mad and they come
and they get punished. (calm music) (intense music) (speaking on radio) - In this situation
all my rovers on the compound responded. Andrew Martinez was
the last one to show up and when he did show
up, he didn't wanna go towards the recreation cage
where the actual inmate was. How is that in being aggressive, he stayed in the back
behind everybody else. - Come on, turn around, cuff up. Let's go. I'll get you your stuff,
turn around cuff up. - That's what I said. - Everything isn't going
the way I expected it. I just expected it
to be inside a unit and just watching
these inmates coming in and out of their cells all day. - It's a high
stress environment, where one minute
you're walking around. The next minute
you're responding to a life or death situation. - [Andrew] I was
honestly scared. I didn't know exactly
what was gonna happen. - And I didn't know if a
fight was gonna break out. I didn't know if that
was the daily thing that happens there, but um, it was definitely
nerve wracking for me. - [Andrew] Everything isn't
going the way I expected it. - [Sgt. Antonio] Alright man. - We're like a big family
here, a big family here. Everybody back everybody up. 100%, they call response,
get off your ass and go. You hear a pin pull,
get ready to run, someone push their pin, you
hear master control call it, get ready to run somewhere. And that's plain and simple. - We're gonna go--
- Yeah. - That could have gone real bad. It is a prison you
know what I'm saying. These guys aren't here for
singing to loud in choir and if you're not
comfortable then honestly, you shouldn't be here. That's for damn sure. (calm music) - [Andrew] You know, being
a correctional officer, you have to have
a lot of courage. Going in day in and
day out of dealing with convicted felons, and knowing whether you're
gonna come home or not. When I hit the line it was
a reality check for me, you know. I was just thinking,
what did I choose? Why did I wanna do this? Why am I in this
field, you know? (calm music) - Not necessarily one
of my proudest moments. I was scared to
disappoint family members and friends that I went
to the academy with, but I had to do
what was best for me and I just couldn't go back. I couldn't go back. It's not for me. - Working in a prison it
takes a very special person to be able to show up every
day and do this job and deal with the stress that
individuals have to deal with. It was too much for him as
an eighteen-year-old man. I wanna say I think he
did the right choice by resigning because
he was probably gonna make a decision
somewhere down the line to where he was probably
gonna get himself hurt and or his fellow
brothers or sisters hurt. (calm music) - [Purto] I told you guys, make your beds and
turn your lights on. - No, (bleep) no,
send 11 and 12. - [Purto] No your bed wasn't
made, your light was off. - I wanna go to rec. I have a right to go to rec. I'm stuck in this (bleep) cell. - Your bed wasn't
made, light wasn't off. - Your bed wasn't
made, light wasn't off. - Hey, you don't (bleep)
tell me to shut up. No, no! Verbal abuse, that's
a write up, good job. - Write me up then, write me up. - [Purto] I'll be
sure and write you up. If I'm going in
there in the morning and I'm collecting yard
lists for all these inmates, how is it that
every other inmate in this unit was in
compliance except for him? Just tired of hearing
the same stuff every single day, and
it's just relentless. - Like I said,
kick me some more! I'm their (bleep) dog! - That's probably why when I
started seeing red on this guy. I was just getting
sick of his disrespect. - No I, at least a
dog gets to go outside and (bleep) take
a walk every day. Are you going to call the
sergeant or what Purto? - Hey you don't need to
speak with the sergeant. I have everything under
control so there's no reason to call the sergeant. I don't need to bother him. There's no reason
for me to do that. - I wanna go to rec. Is this how we're
going to play it Purto? I go to rec every (bleep) day. - You weren't
following policies, so there's no way I
can take you to rec. I'm sorry, I told you
I'd give you a chance. - Where did you
give me a chance? - I came around, I asked
rec call, rec call. - You did not say rec call. I have a (bleep) problem. I wanna talk to the sergeant. - I only call the sergeant
when I need the sergeant. I don't need the sergeant. - I need the sergeant! So what do I gotta do! - [Purto] You have me.
- You want me to light a fire? (upbeat music) - You weren't following policy, so there's no way I
can take you to rec. I only call the sergeant
when I need the sergeant. I don't need the sergeant. - I need the sergeant! So what do I gotta do! You want me to light a fire? - [Purto] You have me! - You want me to light a fire? Will that get the
sergeant in here? - [Purto] Hey,
that's a write up. It's gonna be a while
before you start progressing on your level system again if
you keep getting write-ups. - [Sgt. Gabe] R Pod! - You know I go
to rec every day. Every day I go to rec. I see him passing
with his flashlight but he didn't ask me if
I wanted to go to rec, he didn't say anything. - Is that right, is that right? Is that what's happening here? - No, what happened is,
is these guys all know, lights on, beds made,
otherwise they don't go. And there were only
four that did have that all together today. So those are the four that went. These two right here
are really the only ones that are complaining about it. I mean they all know. - You know what time revel
is, you know, bed made, room clean, all that. So bottom line here is this,
you're not going to rec today. End of story. - End of story. - Tomorrow morning and from
this day forward, hold on, tomorrow morning and this day
forward you will be asked, Hey, rec? Yes or no? - Every day. - No, yeah, no I didn't,
I didn't deny him of it-- - Make sure whoever's here
who you're working with, every cell, do you
want rec, yes or no? Anything other
than a yes is a no, and make sure
everybody gets asked. - He didn't ask us this morning. - Starting tomorrow morning, you're gonna get
asked every day. By both shifts. So just be ready for that. - Alright. - The biggest thing rookies
need do is they have to control these inmates deal
with the stress day to day. Never wear your
heart on your sleeve. Understand that you go
home at the end of the day. They do not. - Lieutenant, I did
not deny them of it, I did not not ask them... - I'm not saying that you did. - Right out here. - Those are the people that
had their beds made, lights on, and that responded to a
yard call this morning. I've taken that guy
to yard all the time. - Did you ask him yes or no? - Yes. I, LT I'm not [beep]. - I'm not saying that you are. Just make absolutely
certain that everyone gets asked yes or no. - I do, oh I do. I really do. You know, but I've
been having problems with this guy since yesterday. So, it doesn't sure me. - Just make sure that
we can prove we're asking askin' em' do
you wanna go, yes or no. - [Purto] Right. - [Sgt. Gabe] Then
you're covered. - [Purto] Yes sir. - The potential is
there for any officer to be manipulated by an inmate. Don't let inmates get under
your skin or frustrate you. And if they do,
don't let it show. - Aaron takes his
job very seriously. He's a young officer and
he's still working on, uh, putting on that prison
face a little bit. - Hey Purto, Purto! - I think that if you're
gonna have a conflict with an inmate it's because
maybe he doesn't like the type of officer you are. He doesn't like
how you run things. You know they know
I enforce things. It could make you a target,
but it is what it is. This is prison, you know? If you don't want to be a
target, then don't be here. Don't work here. - Courage, dedication,
ethics, determination, responsibility, all
these things put together make a great
correctional officer. to work in on a daily
envibasis is daunting.have (intense music) - The stress levels
of this profession can reach very high levels. That doesn't really
have a negative impact on the way I feel
about my career choice. I feel like I was born to do it. - Inmate, Gaytan he still
thinks he has something to prove out there. He would say, he better
hope that I don't see him on the streets or whatever. The biggest fear I have
is that maybe he might try to find my family members
or anything like that. I train and wrestle and
all that stuff so if one of these guys assaults
me, at least I'll know how to defend myself. - It was scary
working in that unit. I'm the type of person
that likes challenges. I'm a fighter. It's important not
to let fear stop me. - Anybody's capable of murder. It's just if you're
pushed to that point. - Anybody that wears a
badge, you're a target. (bleep) - Four long
years, and it ends today. - My name's Jason DeCarlo,
I got a four year sentence for armed robbery
and kidnapping. - He's not gonna be
your fine citizen. - I can't wait to tattoo
that on my girlfriend. - Mail is a huge
way, for inmates to get contraband into our
facility, boxed in heroin. - If you wanna go
through some of these, just see if you
can see anything. Hold it up to the light. - [Purto] He has a lot of
history for assaulting officers. He's known for that. Just recently, inmate
Latham has been coming out on Tier time. - You get tier time,
you're the only one. Even work getting paid
less than 16 bucks an hour to risk your life.
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