[chains clanking] [gate squeaks] Zach>> You guys coming in
or no? Producer>> Yeah. [music] Zach>> Ever since I was
in high school, I always wanted to be
in law enforcement. CO>> Sign right here when you
come in all the time. Always sign next to your name so
you can get paid. Zach>> Okay so I chose
corrections because I think more stuff happens here in a
facility than on the streets. You don't run after
any of these guys. They come to you. CO>> Where you working at? Zach>> Housing unit and
two escorts. Feeling good. A little bit tired but
it's alright. I'm ready to do this. Zach>> My unit, there are two
officers responsible for 48 inmates. I'm paired with Officer Salazar
who's a veteran. I'll be looking to him to learn
the ropes. Zach>> 10-32. 10-32. [music] - Let's go guys get to your
unit! Marcantel>> Welcome to the
penitentiary of New Mexico. Inmate>> Hey New Mexico. Live all day! Alright! Marcantel>> Here we house
the predators of society. Marcantel>> February second,
1980 stands as the most violent prison riot that ever occurred
in our entire nation's history. Reporter>> The rioters got into
records, found the names of prison informers, then the
orgy of killing began. Marcantel>> We had a beheading
here of one of the inmates. 33 of our inmates died and
several of our officers were brutally assaulted. To prevent this from happening
again the state created a new classification system ranging
from level 1 through level 6. 1 being minimum risk to level 6
housing the worst of the worst. Marcantel>> Here at PNM we house
levels 2, 5, and 6. Marcantel>> You don't just get
sentenced to prison forever. 96% of these people, they're
coming to our communities whether we like it or not. Inmate>> Hey! I get out next month. Marcantel>> So if the reality
is, is they're gonna join my family in our
grocery lines, then we've got to make sure they come out better
than when they came. Marcantel>> So we do
things differently now. We've done away with solitary
confinement and emphasize a job skills and vocational program. So we give the prisoners
more freedom. Does it make the officer's job
more dangerous? Yes it does. Salazar>> Go back. Zach>> 10-32. 10-32. Two officers, 10-32. Salazar>> Get his legs. Yea we got it under control. Zach>> I didn't expect anything
to happen my first day at work and bam, it just happened,
fireworks were flying. Honestly at first
it was just a rush. Then my training kicked in and I
knew I had to radio it in for help. SGT.>> So what happened? Salazar>> Started cussing cause
the cameras were here. He got in my face. I told him come on man, quit
being disrespectful and go back. He's stayed in my face,
so then I took him down. that was it. SGT.>> I'll go talk to the
lieutenant now. [music] Aaron>> Get in step class 3-1-9. Aaron>> Let's go! Why aren't you in step? Montoya>> I was going to UNM and
then I couldn't afford to go the next semester so I started
working at Enterprise. I was just barely making
ends meet. Montoya>> My brother applied
here and he kept telling me how great it was. So then he started making a lot
of money and kind of kept rubbing it in my face like 'why
are you going to school' like 'I don't have a
degree and I make just as much as
somebody with a degree. And decided to apply. Aaron>> New Mexico state
corrections academy is the best in the nation. Why? Cause we have to be. Aaron>> Three strikes, you
go back home to mommy and daddy, Do you
understand!? Cadets>> Sir, yes sir! Aaron>> They come from
everywhere. Truck drivers, construction, individuals right
out of college. People who are looking for a
steady paycheck and feel that they're making a difference
in their community. Aaron>> This academy is a
filtration system for what we put into our facilities
and if you're not meeting those
expectations, goodbye. Bottom line. It's not personal. It's business. [gun shots] Aaron>> There's more PTSD with
law enforcement collectively than in the military alone. Aaron>> In PNM right now, we
rookie officers fresh out of the academy being put to the test
everyday. From the first time they're left
alone in a unit, to the first time they're
assaulted by an inmate. Aaron>> Everyday they're faced
with life and death situations and they have to ask themselves
every morning when they wake up; "is this job worth it?" Aaron>> One year from today,
half of you will not be here. Aaron>> You will decide this job
is not for you. You will move onto
other careers. You are our future. Do you have what it takes
to make it? Aaron>> Ms. Montoya, you need to
cover that elbow. You gotta be covering it right
here, or you're gonna fail. Montoya>> PT kind of sucks. Aaron>> Take 'em down! She's a question mark to
me right now. She's very small statured, very
quiet, very timid. She definitely has a deer in the
headlights look. That's why we're pushing her a
little bit more than normal to make sure she's ready for the
prison environment. Aaron>> Ms. Montoya, throw those
kicks! Let's go! Aaron>> it's the first day when
she has a convicted felon that's killed or mutilated people
yelling and screaming at her. And it's scary. How is she going to
put up with that? Angel>> Rookie CO's, they're not
correcting us, they're just creating more animosity
towards us. They come in here thinking that
they gotta prove something Montoya>> You can just tell by
their mannerism, the way they carry themselves. They act like [beep]. Inmate3>> See with these rookie
cops, the ones who don't get along with the inmates,
they don't make it. Inmate1>> Let's get one thing
straight... they just work here,
this is our house. [ominus music] Carlos>> I have 48
inmates in each dorm, roughly around 150 inmates and
there's one officer which is myself that watches
them for 12 hours a day. just me, that's it, no one else. [door squeaks] Inmate>> Hey rookie, hey! Carlos>> When I came into this
job, I wasn't expecting level 2. Carlos>> Let's go guys, go
into your unit! Carlos>> There's just so many
inmates, so many different personalities, they're all put
in this one little box and they're all expected to get
along which is impossible. Carlos>> You're told in the
academy that there are inmates that will stab you so they're
walking you know inches away from you passing you, you can
smell their breath, they're that close to you. It takes kind of a lot of guts
to be around this many inmates all at once by yourself. Carlos>> Being a rookie CO is
very hard because sometimes you don't know what you're doing. Now you really gotta use what
you learned but then you know, you got a big brain fart. You're like oh, what am I doing? You can't show them that 'hey,
I'm scared to do this'. You are scared. You can't say you're not scared. But you gotta show you're not
scared. Carlos>> I do think to myself
that this job isn't worth it a lot of times. But I have a family. That's not a word you use
in prison. Somebody calls another guy a
bitch, it's on, it's go time. Because you know what? That word does go far. I mean I don't know if you want
an explanation from an inmate, you want to, you want to hear
it from an inmate? That would be nice. Guzman. Come here real quick. I'm explaining to them how far
the word 'bitch' goes. Guzman>> you call somebody a
bitch in here you're asking for a fight. You're asking for a fight or get
stabbed or... it's a big word. If you get called a bitch in
front of somebody, you gotta defend yourself. You gotta do something cause if
you don't, then you're gonna get beat up. Carlos>> Kill or be killed. That's what it is. Carlos>> They're very tense
right now. And they keep mad dogging
each other. Just giving mad looks back and
forth as he's been slamming cards so it's not squashed. So what I want to do is just
make sure if it does happen I'll be right there. Keep an eye on them for the rest
of the time I'm here. [music] Aaron>> Within these fences,
on this compound, there's 3 different facilities. To my right,
this is the level 6. This is the worst
of the worst. Twenty three hour lockdown. One hour a day of rec. These inmates will kill you
if they get the chance. Aaron>> Directly to my left is
the level 5 facility. This is gang land. Out of the murderers that you
hear on the streets come
directly out of this facility. Aaron>> Directly in front of you
is the level 2 facility. Aaron>> This is where the
inmates from the Levels 5 and level 6 go before
they're released. They're given more freedoms --
making it one of the most dangerous assignments. [music] Carlos>> When I saw those two
guys confront each other, call each other bitches, you
know for a fact that those are fighting
words, especially in prison. Once I saw that, I immediately
told my sergeant the exact situation that was
going on and how it felt. If he wouldn't have been there
probably something would've happened. Zach>> He just had you
like this huh? Zach>> Well I got his ankle and
just pushed that [beep] in. Zach>> You're good Salazar. Zach>> I was gonna scram but
then I was like... Salazar>> If you could um, Salazar>> I told him to go back
like several times and that's when he started being disruptive
and acting aggressively. By the time he got in my face, I
had to do what I had to do, take him down. Zach>> From here on, they're
gonna take our statements and they're gonna see if the
takedown was warranted. Zach>> Did I do a good job? Did I do the right thing? Zach>> That [beep] happened so
fast though. Zach>> I'm pretty hopefully that
they'll see that we did the right thing
at the end of the day. <i>[singing]
Drill Instrudtor>>
We are corrections!</i> <i>Officers>>
We are corrections!</i> <i>Drill Instrudtor>>
Mighty, mighty, corrections!</i> <i>Officers>>
Mighty, mighty, corrections!</i> <i>Drill Instrudtor>>
Oh yeah!</i> <i>Officers>>
Oh yeah!</i> <i>Drill Instrudtor>>
Oh yeah!</i> <i>Officers>>
Oh yeah!</i> <i>Drill Instrudtor>>
Ah!</i> <i>Officers>>
Ah!</i> <i>Drill Instrudtor>>
Going home safely,</i> <i>Officers>>
Going home safely,</i> <i>Drill Instrudtor>>
bad guys where
they need to be!</i> <i>Officers>>
bad guys where
they need to be!</i> Aaron>> You can't carry this old
gangster gangster attitude. Officer>> I didn't. Aaron>> Yeah you did. Pack your stuff and go home. Aaron>> This is the first time
that she's had to endure anything like this. Aaron>> Zip up your jacket! Move! Zip it up! Let's go! Aaron>> But she's going
through it. She hasn't quit. Montoya>> it's been a
little overwhelming. They want you to sit in these
lectures that are kind of boring Instructor>> Utility failure. How about if the power goes out. I want to see where you guys are
as far as this test. Naumann>> Cadet Montoya, she's
quite reserved. We'll have to uh, kind of work
that out of her a little bit because offender's instincts are
very keen and they have an ability to pick up you know if
somebody is reserved, withheld, or doesn't have much experience. going to walk into when I goI'm
into the prison. When I first came to apply, I
seen an inmate in the hallway and I got a little scared, and it's definitely a
little intimidating. So yeah. Tyler>> We're gonna go do our
perimeter. Tyler>> So I'm just checking. Making sure the fence is intact. Ain't nothing wrong with it. So...watch out dude come this
way, come this way, come this way. Tyler>> Don't get near that
fence. Tyler>> It'll shock the [beep]
outta you. ...it says powerfence. So it's uh common sense, it's an
electric fence but not everyone has it so it's okay. Tyler>> It's a tough job
sometimes you know? Especially being 19 you know? When I was 10 years old, my
mother had a stroke and uh, I hadn't seen my dad very much in
my life and so I moved in with my father. It was good at first but then I
started realizing hey this guy uses a lot of drugs and
drinks a lot of alcohol. And that's when things
got really bad. He used to beat the [beep] outta
me every night so I'd have to go to school with makeup on
or long sleeve shirts just to cover up my bruises. [radio] Tyler>> Eventually, I got
put into foster care and I found a good family. A lot of these inmates, they
probably had very bad childhoods like I did and they didn't get
the chance I got. They weren't able to get that
good family to take care of them and I could be on the inside of
the bars instead of standing on the outside going home everyday. Tyler>> Whats up dude, hey,
where were you today? Tyler>> that's what motivates me
to do this job knowing that that could have been me. Tyler>> Or earlier huh? Tyler>> I want to help the
inmates. I want to give them a chance to
make something of themselves like I did. Tyler>> Hey did you put the
pudding in the thing? In the cooler yeah,
throw it in the cooler. Tyler>> The only post open for
my seniority since I'm a rookie was the kitchen. Tyler>> We have a delivery today
correct? Tyler>> In training, I was
shocked that they told us that inmates have access to flame and
knives in the kitchen. You have to pay attention
because it's extremely dangerous in there. You can get a knife
to the neck, a paddle to the
back of the head, then the inmates have your keys,
they can take over the kitchen. Tyler>> We have a tool log and
it keeps us accountable for every single tool. Something goes missing, we go on
lockdown and we keep looking until we find it. Tyler>> Everybody line up
in your units! Inmate>> Yeah, you're a rookie. Tyler>> I'm still pretty new to
this so I'm also, don't get me the respect I deserve. Tyler>> You think you can get it
done by 10? Inmate>> Maybe. Tyler>> Not only am I a rookie,
I'm also technically a teenager. The only way to earn respect is
to do my job to the best of my ability, showing them that I'm
not here to punish them further. I'm looking after their safety,
even at my own risk. Tyler>> Right behind you. Tyler>> I was doing my security
check in the kitchen and I looked down over by the mixer
and I noticed the sharp object on the
lower shelves. There's a piece of metal right
here that he's gonna use to cut it and that's what it is. This is considered contraband
cause it could be used to kill somebody. It's like a cheese grater, you
slide that across somebody's throat...they're pretty sharp. [keys jingle] [radio chatter] Tyler>> It's pretty stressful in
there at times. I pretty much have cigarettes
done by the time I get up to the smoking booth so I walk
up that way. It's nice to have this like
little break in between. I don't know what I'd do if I
was stuck in there straight you know. It's kind of hard. You kind of walk through that
front door, and you don't know what's gonna happen. I don't know if you guys, when
you guys walk in if you're scared. I know I am. Everyday, walking into that
place, I do wonder if this job is really worth risking my life. Every time you walk through that
door, you don't know if you're walking out. [music] Carlos>> Hey this is Rivera. Oh I know again. Third day in a row. Oh this shift kills me bro,
it always hit's me. Okay, alright. Carlos>> My shift starts at 6AM
and ends at 6PM. When I do mandatory, it usually
ends at 10 o'clock. By the time I take a shower it's
already 12, 1 o'clock in the morning. I go to sleep, wake up at 3:30,
get ready, come to work. Carlos>> I'll do like a 16 hour
shift everyday. I guess it's just the way it
goes I can't find my laundry so
can I go look around? Carlos>> Nope. Neal>> Why? Carlos>> Cause. I"ll have Martinez look for you. Neal>> Hey, I need my laundry. Carlos>> Hey, that's the last
time I ask you. You can get it later. Neal>> Write me up, fine write
me up, I want my laundry. Carlos>> Okay we'll get it
for you, but it's lost. Carlos>> The thing that makes me
wonder if this is the job for me is getting in confrontations
with inmates. Carlos>> Neal! It's the last time I ask you
to go to your unit. Carlos>> This inmate is one of
mytroublemakers in this pod. Actually the biggest one. [Music] Carlos>> Cigarette. When they like to smoke, they
open up their windows and this is what you find. Carlos>> Inmates smoking in
prison, it is illegal to do it inside a facility,
not even a CO. and you could get a felony
charge for having it. It might be just a little bit of
tobacco but it causes greater things. It does cause gambling. An inmate can be stabbed for
just a little cigarette. The earthquake it causes is
just dramatic. Carlos>> I found a cigarette
butt outside his window so I thought I'd maybe check his
bunk and see what I can find. See if there is anything else
that I...something, some treasure. Carlos>> As a cadet when I was
in the academy, I didn't know what to look for. I didn't know what to look in
and they said you know what, here's a good way, think
like an inmate. If you were an inmate,
where would you hide it? Carlos>> Mind waiting in the
day room, Neal? Carlos>> [beep] Carlos>> Oh yeah, yeah. He's packing. Probably a lot whether it be
drugs, tobacco and he knows I can't find it. They love it when I can't find
iso that's why they taunt me. Like "oh you didn't find my..." he's saying what he has. But I'm pretty sure he has it in
a place where I can't touch. Carlos>> They keep them in
their anal cavity. They walk around all day
with them and at nights, they take them out. If I had enough suspicion, and
you know what, I say you know 'he has something', I can take
him to the strip cage right
away. I would have to have reason. And I don't have reason
right now so. I am, yeah I am not done. I will find what he has and give
it a few days and I'll get it. Aaron>> When you mess up in
society, you come to prison. When you mess up in prison,
you come to the level 6. [screaming]
Inmate>> [beep] Keith>> I've always been
interested in the criminal mind. I've always been interested in
what makes a person tick. I've always wanted to know why a
person could assault, rape, or hurt another person. That's why I joined the academy. And here at Level 6,
listening to the inmates, gives me a better chance of
going home safe each night. [metal door closing] Keith>> Alright so uh we
have this inmate here, his name is Jonathan Martinez. He's actually one of our
dangerous inmates. Be aware that when he comes in,
when you guys go to talk to him that anything can happen. He could spit at you, he could
try and strike you. We left the belly chains on for
additional security. So lets go talk to him. Martinez>> I viewed COs that
they're pieces of [beep]. Just come and do your job, get
your paycheck and go home. Producer>> What about rookies? Young CO's, guys
that don't know the ropes yet, I mean whats your view on
them? Martinez>> We have rookies that
come in that want to be supercops that want to just be
on you about every little thing. And that doesn't fly in here. But then you have other CO's
that want to come in and they just want to do their job. They want to get their paycheck
and go home and they don't bother you. That's the kind of CO
that make it. But whenever you want to be a
supercop and you want to be up someone's ass, that's not gonna
come off good. Martinez>> I've been in the pods
where we beat up the CO, the whole pod comes together. Carlos>> Hey, I already told
you once, you gotta wait. Martinez>> This isn't the
petting zoo. You know what I mean? This is real. [music] Aaron>> Kick that butt! Aaron>> Go with your training
right? You're gonna get sprayed. Learn how to fight through it. Cadet>> God [beep]. Aaron>> Fight
through it, Raymond. [cadets groan]
Fight through it! Cadet>> I can't see anything! Aaron>> Where's your
radio, find the radio, get your radio, call it in. Cadet>> Aw [beep]. Aaron>> Find it, get it. Instructor>> Alright Montoya
you ready? Montoya>> No. Aaron>> Alright hey, just
relax. [moans]
Montoya>> [beep] Aaron>> shake, shake, shake,
do the strain. How do you do the strain? Disengage, disengage, Good job. Find the radio, get the radio,
call it in. Aaron>> Alright, good job,
good job, relax. [applause] Aaron>> Ariel's doing a
good job. Today she got sprayed with OC;
she did just as well as her male counterparts. I'm still slightly concerned
about her quiet demeanor, but I believe she has what
it takes to be a CO. Montoya>> I think going through
everything that we're going through now is going to help
me in the facility. I think as soon as I walk into
PNM, I think I'll have a whole different look on my face. Montoya>> I had to go in super
bitchey so that's my plan. [music] Zach>> Hands up, spread your
feet . [radio chatter] Zach>> It's my second day
on the job so I'm still learning everything. [keys hitting the floor] What happened yesterday was
yesterday. That's done. Can't take nothing personal. It is what it is. Just keep moving on throughout
your day and just keep doing what you're doing and be the
best officer that you can. That's it. today, he's just going to havet
to let things play out. And he has to trust his partners
that he works with on a day-to-day basis. And he also has to trust
our system. What Zach needs right now
is my support. Aaron>> Um let the investigation
come out, and you know, you're fighting with an inmate. You don't know if he has a
weapon on his person. You're scared. That inmate may pull out a knife
in that second of half that you're thinking about it and now
it goes from a hand to hand to a knife fight. Your buddy's walking around with
a piece of steel in his neck. No one knows what's
going to happen. You just gotta stop the action. Zach>> Immediately? Aaron>> Immediately,
no matter what. Zach>> What happened to me and
Brian, my partner, um it was my first day and it was
like a rush. It was a wakeup call for me. Aaron>> You know, I told you you
were going to be a leader in there. We've got a few cadets that come
through here that you know by the end of the first day,
beginning of the second day you can tell someone is going to
go in there and fit in. Not only fit in doing your job,
but fit in with the other staff and be a leader some day. [music] Carlos>> It smells like baby
powder which means it smelled like cigarettes at one
point in time. Carlos>> Marlboro, was that you? It was someone. Was it you? Inmates>> booty call! Carlos>> Hey, Inmates>> Booty call! Inmate>> Hey Rico! [slapping]
No? [radio chirp] [inmates yelling]
Inmate>> Whoo! [door squeaks] Carlos>> They were smoking. See how they got up really fast? When I asked him to empty out
his pockets, Probably still have
tobacco in there. Carlos>> Yeah, he's just
taunting me that I didn't find it. That's all he was doing. Carlos>> I know. [laughing]
Inmate>> Who'd you catch it
smells like cigarettes. Carlos>> I do drive
home at the end of the day sometimes thinking
"this isn't for me." [inmates laughing] But I mean it's just,
I like to you know, I just want to do my job. If these guys can grow up,
it'll be nice. They won't but I don't let it
get to me it's just that I haven't been here that long so
I haven't learned how to let it just go through one ear
and out the other. You know it just sometimes it
gets rough so. [omious music] Tyler>> In the kitchen,
tensions are brewing. This is considered contraband
cause it could be used to kill somebody. Tyler>> Everybody line up
in your units! Tyler>> After finding the weapon
I need to pat down the inmates to make sure there
is not another one. Cause you don't know if someone
is gonna get stabbed, hit, beat up. You gotta keep an eye out
for everything. Tyler>> [whistle] jacket off. Tyler>> When I was in training,
they told us that if you found a weapon, there's probably
another one close by. It could be a beef between two
inmates, meaning the other guy could be stashing a weapon
as well. Maybe I'll find something. Tyler>> These guys have 24 hours
a day, 7 days a week to hide things. [radio] So if you want to find
something, you can't think like
a normal person. You have to think like an
inmate. [radio chatter] Tyler>> Where are you going? [radio] Tyler>> What's this? Ok. Tyler>> I didn't find
anything else, hopefully that's because there
wasn't anything else to find. But that's the scariest part of
this job, not knowing if you overlooked something that
could get yourself or somebody else killed. [door slam] [music] Carlos>> After I caught them
in there, they came out here and they went to go smoke
in the bathroom. I can't say they did though
cause I didn't catch them but I knew they were cause
you can smell it too. Carlos>> sometimes it is cause
could be a loudmouth cause if I, if I write him up, actually
there's my lieutenant. Lieutenant Andy Ray. Hold on one second. [on radio]
Go ahead. Carlos>> Hey Neal Garcia is
pissing me off man. Lt. Ray>> What happened? Carlos>> Hey he's smoking and he
taunts me like crazy bro. And then he goes into the
bathroom and smokes and he's just taunting me. Lt. Ray>> Did you catch him? Carlos>> No man. Lt. Ray>> You tell him one time
to do what you need him to do. And if he don't do it then
you give him a directive. Carlos>> He knows he's getting
out so if he gets... Lt. Ray>> It doesn't matter
he's still here. So he ain't out yet. As long as he's here he's gonna
do like you say. He's gonna do like we
tell him to do. He got a problem with that,
we'll address it. Lt. Ray>> Neal he's just pretty
much a big manipulator. You know he tries to you know
manipulate the system as well as the officers. Carlos>> And every time I shake
him down he's like 'you didn't find my cigarettes,
you didn't find...' Lt. Ray>> Yeah, he's being
sarcastic. Lt. Ray>> Carlos being a new
officer, Neal thought that he can target him and taunt him
and get away with it. [radio] Lt. Ray>> That's his? Carlos>> Yeah. -Here he is now. Lt. Ray>> Why are you giving
this officer a hard time? Neal>> What have I done to you? What have I done? Carlos>> Your mouth is what's
got you in trouble. If you were to stay quiet, then
nobody would... Neal>> Every time these people
come, you shake my bunk down. lets go to the shakedown log and
look at how many times you even tried to write me up for some
bull[beep] that the LT [beep] threw out. [beep] you. Straight up. Every [beep] day you come, you
[beep] with me. I'm [beep] tired of you. I'm fed up with you. I don't care, you can
write me up. I'm [beep] tired of you,
I am. I'm [beep] fed up with you. I don't [beep] like you. Carlos>> Good. Neal>> I don't. Every [beep] day, you [beep]
with me. You [beep] with me. So yeah I'm [beep] fed up. Lt. Ray>> Okay hold up, Neal... Neal>> I'm [beep] fed up with
this fool. Let's go. e. I'm tired of it. I'm [beep]ing tired of it,
I'm [beep]ing tired of it. If I'm doing something wrong,
come you guys don't catch me? Have you found me in the
act of smoking? Lt. Ray>> We have proof that you
have been smoking. you maybe one day we'll get
luckying and find it but until then,
that goes away, until you stop admitting, then we'll stop
searching you. Neal>> You already searched me. Female CO>> Go sit on that table
over there. Neal>> No and you told me to
come Female CO>> Go sit on that table
over there. Go sit down. Neal>> [beep] that. Carlos>> He just looked like he
wanted to fight so... Carlos>> Alright. Lt. Ray>> Okay? Carlos>> Alright sir. Carlos>> He does have something,
I know he does but I don't have any evidence. [music] Marcantel>> What you see in
front of you right here, this is the future
of public safety. It's men and women who have
their hearts to care for something bigger than
their own lives. They're gonna be asked everyday
to run towards danger. They're gonna be asked to lead
and believe in people who others don't. Montoya>> I am a little nervous. Aaron>> You did it good job. Montoya>> Being a girl and smaller than most
of the inmates, I have to make sure they know
where they stand and where I stand. Aaron>> This job is a stressful,
stressful job. Not everybody can do it. Knowing that you're coming into
an environment that you may not go home that night. Zach>> People will never
understand what we go through on a daily. If they put their life in our
boots for a day, I think probably the majority
of them wouldn't last. Aaron>> The first couple of
years, it changes you as a person. Aaron>> Whether you live or die,
you sacrifice a lot. Every CO has to ask themselves; "Is this worth it?" Tyler>> Everyday walking into
there, I do think about my life. I think about is it really
worth risking my life? And the answer is always yes
because these guys need someone who's been through what
they've been through. Their bad childhoods. I'm not in there concerned
about my life, I'm more concerned about theirs. Carlos>> You do ask yourself
in the mirror, you say; "Is this what I wanna do for
the rest of my life is to be threatened or even killed?" Aaron>> Pretty much you're
walking into war everyday. All it takes is a few months
in this place to decide it's not worth it. [music] Aaron>> Be advised this is the
lion's den. Inmate>> Give us respect, you're
a rookie esay! Tyler>> To them I'm just the
boy with the badge . Inmate>> Watch that one,
he's dangerous. Ariel: You all do. Decarlo>> You don't come up to
me, especially a rookie, acting like you know me. I'm an inmate...I'll wait til
they're walking me back and beat 'em up, just for show. Cordova>> I don't look mean
I'm a nice guy. Cordova: [Beep] you! You ain't hard mother [beep],
don't blow up. Inmate>> it's gonna be on.
Cordova: What are you gonna do? Inmate>> I ain't [beep]
playing man. -Get off your
[beep] phone. - [beep] you. - Get off your
[beep] phone! Neal>> I was a sly mother
[beep]. Rookie>> I have talked to you
several times! Inmate>> Why are you being a
[beep] smart ass? Marcantel>> Probably the most
harmful misconception is that corrections officers
is simple guards. Those young men and women come
in through those doors that's the real corrections. Cordova>> There was a prison
break over in upstate New York. They had some power tools. A dirty officer had to have
given them access to them because that stuff does happen. Who's dirty here? Marcantel>> This building
represents the most violent prison riot that ever occurred
iour entire nation's history. Aaron>> History always
repeats it'self. [alarm sounding] [over radio]
Level 5, we have a fight! Everyday you come to work
it's war.