(upbeat music) - [Jon] How bad is that? - I think this is the
worst one that we've seen. This is dry vermouth.
- Oh my God. - [Mia] Dry vermouth should look clear. (intense music) Anybody want to drink that? (intense music) - Why don't we all take a
quick peek in the kitchen? Let's see what's going on in there. (intense music) Much better. - We took all these out, completely out and cleaned the walls. - This is a good start, you agree? - I agree. - You can breathe in this room now. - Yeah.
- Yes, yes. - Let's take a walk through real quick. - All right, let's go. - We stayed till the wee hours last night, the staff was incredible and was happy to have Jon come in, and see the work we put in. - Come on in. It stunk when I stood here
before now it doesn't. (intense music) Cool. (intense music) What is this? (intense music) We've got a serious problem here guys. - Oh man!
- Wow! - Look at that, they're
going up the whole damn wall. (intense music) Your building is coming
down in front of us for Christ sakes. Just when I thought we were
clean all ready to train, wham mo, I get hit with something else. Now we have another roadblock. We gotta leave the building. Let's get an exterminator in here. Let me get this assessed and let's see what the hell
we can do about this guys. This is a huge problem. This bar is infested with ants. I have to call an exterminator,
see if I can solve it and if I can even train inside. What do we got? - Argentine ants, so they're foraging. They're just trying to invade the bar. So we gotta go ahead
and treat the exterior. - Okay.
- And then treat the interior. - No issues selling food in
here once you guys are done? You can get this under control, it's safe? - Everything will be safe.
- Okay. - Good news.
- Problem solved. Thank you guys. Thankfully, I had a
great exterminator come. We did eradicate the problem. (intense music) - They're gone. - So I wanna to go to work because tonight I still have to have a stress test. - [Jon] This is more of an age
fashion than an old fashion. - Oh, hold on. Wait sir, hold on. That's a hot mess, I know. I don't have a well, you see
if I have the well right here, I'll just set the ice. - Knowing there there wasn't a well here but then brought
everything to make it here and now was having to run back and forth. - Excuse me, coming through. All right guys, sorry about that. (intense music) Bad.
- No balance it. - It's just straight whiskey.
- Give it a taste, tell me what you think guys? - Five being the best,
one being the worst. What do you give it? - Three because he smiled. - So if I didn't get him to
smile, he would've gotten a one. - Man, I made it with love. - You made with love,
but you still (beep) up, you understand that. (patrons laugh) I'd like you to go down to the well and make three old fashions properly, down there so now there's
no freaking excuses. It's all on you. I don't know what he's smiling about, to be honestly with you
because if that was me, I'd be pretty freaking embarrassed. - One, two, three, four, five -- - Hold it, hold it.
- One, two, three, four, five. Stop! Freaking bugs in this bottle. (audience gasps)
(intense music) - [Woman] Just so you know. - Oh my God. - Rob, come back here. - We've been closed for three months guys. - Would everybody look in your glasses, does anybody see bugs in their drinks? - Oh my god (beep). - That's my worst nightmare. - [Jon] What else has them back here? (intense music) - (beep) bugs. - Anybody drinking this, stop if you are. (intense music) Look at all this, check
the other back bar, you guys are pouring from those. - (sighs) This is a nightmare. - And a few of you got a few bugs with it. There's no systems here. There's an old cash
register, no POS system. There's one speed well, there wasn't too. I've seen what I need to see. I'm actually impressed. They served almost everybody
in the room in a half hour till the bugs came out. - It's been a rough one. We had bugs in the bottles,
we have no consistency. I think it's best to shut
it down now and get to work. - If I can have your attention? I wanna thank everybody for coming out, we do have some problems to fix though. I wanna welcome everybody
back, we'll get this right. We'll be on point even better than today. (patrons applauds) Bugs in the bottles man
that was horrifying. That was absolutely horrifying, I'm embarrassed.
- Pull the plug. Now I wanna talk to the staff. I wanna expose all the
problems we had tonight and I wanna talk to Steve
about the future of this bar. What do you think? - The biggest problem
with today was the bugs, I'm ashamed about that. - You had plenty of time
to check the bottles before opening yet customers were drinking fruit flies all day. - What is the one thing I've
been on you the whole time, what do we do every week in this building? - Check the bottles. - Check the bottles. So we've been closed
and it's not an excuse, I should know better. - Operationally, other than
that, what do you think? - Louis, he knows how to make
an old fashioned, he choked. - It's not the first
time Louis choked is it. - [Steve] No it's not. (intense music) - Look at this (beep) place. There are bugs everywhere. I seen bugs or two in kitchens, brother. You got bugs underneath. You got colonies of bugs underneath. Heads with wings bro. You got bugs everywhere, bro. Bugs by your tools that
you use to feed people. - [Cook] I didn't even notice them. - You didn't notice them?
- You see how trash this kitchen is.
- Bro, do you see bugs right here? - [Cook] Yeah, I see them now. - You're making people sick
but you don't give a damn. - I do.
- No. - That's crazy.
- Here allow me. Let me scrape them all together. - I see them, I see them, that's gross. - That hand was sitting over there with all of the utensils on it. So he picked up his tongs and
worked off of this all night, as you sat outside and smoked. Do you understand how (beep) pissed I am that you would serve this food to people? - I'm honestly appalled. - Do you understand how (beep)
irresponsible that is, Rod? - Yeah. - Do you wanna get people (beep) sick? - Oh no, no no. - What are you doing man? - I didn't see it. - See, here's the deal. I will save your ass and I
will dig you out of the hole that you've dug yourself into but I will not work in this kitchen. So guess what you're
doing all (beep) night. - I don't know.
- You're cleaning your (beep) damn kitchen. (Ron chuckles) There better not be one (beep)
ant here in the morning. He is a disgrace to our industry. Clean your (beep) damn
kitchen, let's get outta here. (intense music) Rod, let's go. What'd you see? - Jon, besides all the
(beep) flutter back here. What pisses me off the
most, can you do me a favor and look into these bottles for me and tell me that you're serving
your guests (beep) bugs? - What? - They're floating around, we can get a flashlight. - [Woman With Colored Hair]
You're not lying (beep). - No, I'm not lying,
that's (beep) ridiculous. - This is foul, it's bad, it's disgusting and you don't know it. - I don't know that much
about the bar business. - But you've been in it
for two (beep) years. (Rod chuckles) Stop (beep) drinking, stop partying and start doing something.
- Okay. - Let's get out of here. This kitchen is infested with bugs and so are the liquor bottles. Tonight I expect Rodney's
staff to clean this bar so tomorrow I can train in it. We proved that the town is
working, the other bars are full. - Yeah. - We saw that he's empty.
- Yep. - The question is what can
they do in their fault? So we got about 100 people,
we begged them to come. So are they gonna seize it and make money or are they gonna totally blow it? So there we got owner Mike, look at him. - As an owner or manager,
I don't understand how you're getting slammed. You're just still sitting
there in the corner. As an owner, you see
that you're in go mode. - There's Jen. - Wait no, I'm sorry. My brain's fried right now. - Going out with Brian,
the promotion manager. This is Michael. Michael's been here about seven years. - Lemme me double check. - So Jen now has eight people at the bar. She's making drinks, how
many at a time, Phil? - One.
- One. - [Jon] So all of these
people are gonna wait. - Thanks so much. - The guy eight drinks back
is gonna wait 10 minutes or so for that drinks.
- At least. - I like your eye makeup
that's a really nice color. - I feel like she's
carrying on a conversation with one person. - Oh wow. - You have to be friendly but
you can't focus on one person for 15 minutes if your bar slammed. - You gotta get while the
getting's good right now. - She just dumped the
drink into the shaker and dumped it back in the glass. So there's no shake in
it, there's no mixing. - So there's one of our recon girls. Jezel and Amy went in there and I gave them smartphones
so they can take videos for us and really evaluate the business. There's Jezel. - It looks like a rat
just came in through here and just completely ate this couch and it's totally gum. So gross. - This bar is disgusting. - Everything's so dirty and there's this rant
smell old straight piss. - How do they expect to
stand up to the competition if this place is a (beep) hole? - Look at that guy right there, swatting all the flies around away. - If I was them, I'd be
checking my drink for flies. Anytime you see them around that's...
- Oh yeah. Oh, he just found a
fruit fly in their drink. - And the owner is sitting
right there, listening to them. Does nothing about it. - What's the matter?
- There's three fruit flies. Can I have another one? - [Michael] That's funny,
that's totally funny. This one ain't come with that. Oh my God, there really is. - Wow. - He made another drink
with more fruit flies in it. Can I have another one, sorry? - I'm sorry about that. - So I just ordered this drink which they had to remake three times because the flies that
were in it, disgusting. - Look! You can actually see them. I can't sit here and let
these people drink this. - [Jesse] Yeah, that's gross. - I've got people drinking bugs and an owner that's not
doing anything about it. I can't sit here and watch this. They cannot consume any drinks. - They might get sick. - (beep) (intense music) - [Jon] How you doing? Come on over here guys. I want you to meet these girls. What do you think of this place? - I wouldn't come back here. - Why? - Three margarita's all had fruit flies. - [Jon] So you didn't drink your drinks? - No. - [Jon] Did you get another drink? - Three of them. - Did that have fruit flies in it? - All three of them. - They even gave you a second
chance and you blew it. (intense music) This is your future man and you walk around like an
idiot, and do nothing about it. - I've been busy just trying
to keep things afloat. - You looked really busy tonight. You sat on your ass at
the corner of the bar, you drank a beer. Let's go to the bar, come on. (intense music) Give me a bottle with some bugs in it. (intense music) See the bugs in there. - [Mike] Yes. - [Jon] Drink it! Should he drink it. - [Patron] Yeah! - You let them drink it all night. - (beep) (beep) (beep) (beep) (patrons applaud) Whatever, flies in a drink,
I'm sure I've had them before. - Nobody can drink anything in this bar, it is totally unsafe. Shut this bar down, clean it up. (glass shatters) It's gone. - Let's go, get outta here. (intense music) - Don't serve anything. Don't serve anything. - I'm embarrassed. The fruit flies are
disgusting, embarrassing. I think Mike dropped ball on that. Hopefully John Taffer will wake Mike up. - All right, now it's
time to drink, I guess. (intense music) - [Chloe] I'm Chloe. - What is the smell? It smells like cat piss in here. - It's cat piss The owner locks her cat
in here at night sometimes to kill the rats. - A bar that stinks from cat piss, that's my start on this bar. Why don't you make her drink? - Sweet tea sour, - Yeah, I can I can do that. (intense music) - Is there's something in that bottle? (intense music) - There's something. Wait, wait, wait, wait,
come back here with that. - I told them about this already. - She turned it upside down and there's some things
floating around in there. - [Jon] There's a cockroach
in there that's unacceptable. - [Wife] She was gonna serve that to me. - Look at it, floating in there. - [Chloe] Oh my god! - How many other liquor
bottles are like this? - At least two.
- I've never seen one like that. - Can you have a mixing glass? (intense music) Look at it. There's one of them. Look at that guys, that's a roach. - That's disgusting, I'm outta here. I don't wanna touch anything else or see anything else, I'm repulsed. You can't have that much
filth and that many bugs in a place, unless you just don't care. - How often do you see your roach? - Everyday.
- I presume a lot. - A few every day.
- Probably. - Where do you see them, do
they walk across the bar? - Yep.
- Yeah, but we had them in our cash
registers with our money. - When people ask about
Head Hunters, they're like, "Oh, that bar that smells
real bad," that's us. - And what is our owner
say about this stuff? - Nothing. - I like to meet this
guy, where the hell is he? (intense music) - Hi how are you?
- Steve, Jon Taffer. - Pleasure to meet you.
- Nice to meet you. - Thanks for coming.
- Pleasure. Let's walk over here
and talk for a minute. - Sure, let's go. - My wife orders a drink
the bottle's filled with a cockroach and bugs. - Wow. - The other liquor bottles
are filled with bugs. The staff told me that they
see cockroaches everyday here, I've been here for a day.
- There no cockroaches in the bottles. - Let's go ask them. - Chloe.
- Yes. - How often do you see cockroaches here? - About every day. - About every day. - So your staff is pulling
your liquor bottles, they're telling me this
roaches here every day. You don't see it, you don't know it? - Chloe, why didn't
you tell me about this? Why are you telling him that but not me? - I've told you that we have
a problem with is why -- - You own this place, you're
supposed to know these things. - There are no bugs in the bottle. - Do you know this is happening or not? Yes or no, do you know it? - Do I know what? - That there's bugs all over your bar. - There's bugs all over Austin. There's bugs all over America. This is a college town,
they don't want clean. It's not the culture. Austin doesn't like that. Is it a sterile, clean room environment? No it's not, we're not in that business. You came down here to tell
me I have roaches in my bar. - I came here to fix your bar but I can't fix a bar.
- I appreciate it. - When I'm pouring cockroaches
out of glasses, come on. - I'm impressed with all the experience and knowledge you have in the world, you got all the way here to tell me I have roaches in my bar, I'm astonished. - Really? Steve can't admit to anything. I tell him there's bugs in his drink. He says, there's no bugs in the drink. This guy is filled with excuses and holds himself
unaccountable for everything that's gonna change. I know (beep) when I see it.
- I've been in -- - They are there, either you knew it and you didn't give a (beep). - Are you gonna lower your voice to talk like a man.
- Or you fixed it. - No, because you're
frustrating the hell out of me. When I talk to idiots, I get loud. - I'm shocked.
- You live amongst the mess of cockroaches. - Shocked at your professionalism. - You want a professionalism.
- Yeah. - A professionalism is
you don't serve bugs to your customer. - Maybe you're the biggest bug. - I'm responsible even if Steve isn't. I've only got five days to fix this bar and I think it's the worst
bar I have ever seen. So I'm bringing my experts in right now and we're going to work. Jesse's going to walk the bar, and see what other bugs and
filth I haven't seen yet. Joe's gonna come behind the bar with me and we're gonna see what's
going on back there. - There's mold everywhere
in these ceilings. This place has never been cleaned. You see all that, that's all mold growing. - I never noticed it.
- Yeah. It's not connected to the ceiling it's falling in your drinks.
- That's wild. - [Jesse] Which means your drinking mold? - Let's show what happens
when a moron defends failure? This is what happens.
- Oh my god. - [Jon] There is about
30 cockroaches in there. Look at that. - Seeing that many
cockroaches was disgusting. - Look at this guys, those are bugs. Those are cockroaches. - He had people standing in
the crowd, looking at him with utter disgust and he
was still sitting there. Smiling and laughing
thinking it was a joke, and that it was funny. It's not a joke, this is
the livelihood of a good 10 to 15 people. - You need to get angry at this. You need to be embarrassed about this. Take accountability. - John Taffer flew off
the handle about bugs. So we created a drink after him called The Bug Bomb. (laughs) - I am gonna get on the phone and I am gonna fumigate
this building tonight. You didn't have the balls
to do it, I'm gonna. You didn't write the check, I'm gonna. I, your employees, Joe and you Jesse, you're not walking back in this building until we can do so safely. And you my friend (intense music) are an (beep). After 35 years, I found it. This is the worst (beep)
bar I have ever seen. I am gonna fix it cause
this (beep) didn't. See you tomorrow. (intense music) (upbeat music) - He looks mean again. - Hey guys. Only three days from now guys, I have to open a new bar
that you would be proud of, like the concept and set
us up to move forward. When there's bugs in my drink, I stopped thinking about everything else. So I called in a professional yesterday. I want you to be as grossed
out and angry at this as I am. Look at this guys. This is during the
exterminators sprays last night, just watch it. (intense music) Here's what he wrote, that the conditions note
in are a health hazard and a public danger. There was substantial
fecal matter, egg casings and mutilated road carcasses. - (beep) That was a (beep) load of them. No wonder I'm always sick. - If I have cockroaches
walking across our customers, you are all screwed. - [Narrator] If you see one
or two cockroaches at a bar, you can bet there are thousands more. When there's a roach infestation
they emit a strong musk which draws more roaches
forming massive colonies like the ones that Head Headhunters. Inside the bar, under the stage
and behind the bamboo wall. Cockroaches don't just seem
filthy, they are filthy and carry up to 30 different diseases including salmonella and dysentery which they can spread to
glassware and countertops leaving no visible signs of bacteria. With a roach infested bar even
the classes that seem clean are heavily contaminated. - This infestation, according
to the professionals came from at least four and a half years of complete neglect. - This is Austin, every
bar I go to as roaches. We have a staff that
needs to do their job, they need to clean wells. It's in the job description
so now we know the source. - I took it seriously, you blew it off. - Did the best I could on our resources it's not like I didn't do anything. - More and more (beep). - Cleaning the bar since it's been open. - This is your fault. This is your neglect. Now you guys were exposed to
30 different types of bacteria. You brought feces home to your apartment. You slept in your bed with them. How dare you risk your
employees, risk your customers? I am gonna fix this and if I
have to run over you to do it, understand Steve, I am gonna do it. (intense music) I'm gonna get your starting
point that's clean, safe and it starts right now. We have some cleaning to do. Come on in. (intense music) I want you to look around at the bugs. I just want you guys to
see the magnitude of this. There's thousands of carcasses. Now Steve, you're gonna have a drink? - You're kidding me? - So it's okay if your customers
consume it, but you won't. You see the point?
- Yeah. - Throw out all these bottles,
I can't save any of it. I want this place clean
and I want you doing it. I want you immersed in sludge. (intense music) (Steve sighs) - Wow, my bar needs to be cleaned up. You guys are horrible. - Yes, this isn't my job. - It is your job, you clean the well.
- No, it's not. - You know what? If you paid me then it would
be my job but you don't. It would take me hours,
hours to clean this bar. Why the (beep) would I
do that for you, Steve? - Because then you'd be a professional. - You're a piece of (beep). - We don't get paid
anything, we get paid tips and that's it. So we have to come into
work two hours early so we can clean the bar
and stock it for free and then we may or may
not make $20 (scoffs). - Why don't you just leave
then, you're not doing any good? - She's doing every good here. - You aint doing here
(beep) here except bitching. - The you should leave. - Why don't you leave? - Because you're the problem. - Your job is to clean
the wells and the bottles. - My job is to serve drinks for tips. - No, they're not. - That's is my job. - (indistinct) - If you wanna run a business, you gotta pay your employees. He just chooses not to pay
them and I won't tolerate it. (air swooshes) - So you know how much I bust my ass here. I'm here all day, every day, all week. - So the place is organized,
and clean, and together. - Of course. - Oh, okay. Well then we'll see about that, won't we? (intense music) Let's see what we got, JP. - There's a smell back here. I'm guessing this area's not been touched. - Look at this. It's bacteria. That's gross. We've walked two feet into
your bar and look at this. - That's the bartender's job to clean. - And it's your job to make sure they do. You're gonna blame them. - Cause I can't do everything. - You just told me you did everything. What else we got me, Mia? - I wanna check some bottles. I'm seeing fruit flies. - We have fruit flies
here, guys flying around. - Yep, got them here. - [Jon] Oh! - There's a big one in this one. It's like a moth or something. (intense music) - [Jon] How bad is that? - I think this is the
worst one that we've seen. This is dry vermouth. - Oh my God! - [Mia] Dry vermouth should look clear. (intense music) Anybody wanna drink that? - [Jon] I want you to see something. (intense music) Oh my God! (intense music) - [Jon] I have never seen
anything like that in my life. 30 years in this business
is that unbelievable. - That's bull (beep). I checked all these bottles. This is a setup because that (beep). - This is a set up.
- That was clean. - So we went out and caught all of these with little traps. Little traps everywhere. Then I peeled them off the trap and I put them in this bottle. You're a moron to even
suggest such a thing. Come on man. - Bull (beep) - You're gonna insult my
intelligence and them. This bar is failing because of you, because you don't do (beep)
but (beep) your family. Let's get the hell away from this bar. This is disgusting. And when I get back here you better be covered in (beep) filth because that's what you deserve. (intense music) - Somebody needs to kick that guy's ass. (upbeat music) - Hi, this is John Taffer. Click here to subscribe to
Paramount Network on YouTube for more Bar Rescue.
You're a piece of shit and as punishment I'm going to pay to fumigate your bar. You heathen!
Damn ants freeloading and not tipping they're waitresses 🤨