Useful Phone & Video Chat Expressions in English!

today we are going to talk about phone and video chat expressions i made a list of expressions you can use basic expressions and some more intermediate to advanced expressions and some idioms even that you can use on the phone and when you are doing a video so i hope that everybody can find something that is helpful especially because we are using phone and video chat more and more these days so uh we're going to start in just a couple minutes we'll give everybody a chance to join us live so as you join please make sure to like and share this video and of course send a message in the chat so that we can say hello to you that would be super super cool while we wait a couple of announcements as always first thing first this banner at the bottom of the screen says free pdf lessons if you check the link below the video if you're watching on youtube or above the video if you're watching on facebook you can find a bunch of different pdf files to download check your hobbies out or whatever your interests are there are a bunch of different topics this one says singing but it's about music there's school topics i know many people are maybe back to school these days online perhaps so check out the link below the video if you're watching on youtube or above the video if you're watching on facebook to get that for free you need your name and your email address to get that that's announcement one announcement number two as always if you have questions for me about vocabulary grammar culture points whatever send them to me for our q and a series ask alicia so you can write me your questions on our question submission page and i will i will definitely read your question and i will maybe answer yours this is a screenshot from the series so to submit you can send them to me at englishclass101.com ask hyphen alicia or just find the link from the english class 101 youtube there is a link in the description to submit to me there so check that out okay that's all for announcements so uh i will say hello to everybody who has joined live hi on youtube jefferson mahetti hello hello carrie eric antonio welcome everybody facebook i'm coming for you uh i'm coming for you facebook where are you facebook hi everybody on facebook uh samba hello oh my gosh there's so many mav hazon hello sokunthea from cambodia cool welcome okay everybody is live i think so i'll show you today's lesson boards let's take a look this is what we are going to talk about today i have first phone and video chat expressions basic expressions so if you are a beginner this is maybe good practice or you can pick up something new here check it out uh part two will be connection problems so this is a list of expressions you can use when you have trouble uh so i hope this is helpful for many people thing three we'll talk about is other useful expressions other things that are helpful when you're doing video chat situations so everybody is here let's begin also if you have not please do make sure to like and share this video so other people can find today's lesson let's get it started all right first basic expressions basic expressions let's talk about basic expressions first let's review some phone expressions so phone that means i have phone here that means these expressions are expressions we use on the phone we don't use hello in video chat situations we don't start the video chat so much with just hello because you can see the other person if you have no camera on your video chat you might use hello we use hello when we can't see the other person generally another way you can pick up the phone is with this pattern name speaking name speaking so your phone rings and you pick it up and you go hi alicia speaking this we don't use this with friends or family this one is used in more professional situations so for a business call a work call something like that we generally use name speaking alicia speaking for a business call professional call also this pattern i included here because you will probably hear this when you call a customer service phone number the pattern is this is name how may i help you at native speed this sounds like this is alicia how may i help you so this pattern typically comes after like the company name so for example if you call a bank like let's say you call the bank of america the person might pick up the phone and say thank you for calling bank of america this is alicia how may i help you so this is a pattern that's very common in customer service situations so after this just tell them what you need so this is a good pattern to listen for okay the next one that i want to cover this pattern right here it's nice to connect with you this is one we are using a lot recently when i say recently i mean in 2020 it's nice to connect with you you can see here it's nice to connect this is a key word so these days maybe we have meetings or we have lectures school lectures online like we don't meet face to face right when you meet someone the first time usually you say nice to meet you right however because sometimes we meet someone for the first time with video like we have a video meeting for our first meeting we feel like i didn't really meet that person like face to face so instead of saying nice to meet you we say it's nice to connect with you it's nice to connect with you you can use this uh on the phone but i feel we've kind of used it with a video especially lately this year so it's nice to connect with you or sometimes people say it's nice to digitally meet you or it's nice to meet you digitally something like that but this is a really really good expression to pick up for this year it's nice to connect with you with you so with not to but with is like we're doing something together yeah okay on youtube natalia says is it wrong to say how can i help you or can we use both may and can yes in this pattern if you are a customer service person if you work in customer service you can use how can i help you that's perfectly okay too yeah this is alicia how can i help you perfect that's also okay great someone writes it's nice to connect with you alicia great great great very nice very nice okay i'm looking for your questions if you have questions please send i will try to check them live let's continue the next one the next good basic expression uh is can i call you back or can i call you back later in this pattern i have later at the end you can choose your own time period can i call you back in 10 minutes can i call you back in an hour can i call you back in a couple days i don't know if you want to use uh that pattern please use the preposition in can i call you back in 10 minutes can i call you back in blah blah blah so please use the preposition in don't forget you're in i'll put it there in so you can check it out can i call you back in time okay uh this one is a little bit direct who is this who is this sometimes maybe you pick up the phone and you don't know the person so you pick up the phone it's a number you don't know you're like you pick up the phone they say something they need some information from you and you are you think i don't know this person you can ask who is this who is this so who is this sounds a little bit direct it sounds a little bit aggressive uh so please be careful with this okay uh then finally this one you have the wrong number you have the wrong number we use this for phones we don't really use this for video chat at least i haven't had the experience of a wrong number in video anyway you have the wrong number means you made a mistake so the person calling you wanted to call someone else you have the wrong number you have the wrong number okay some other examples sentences are coming on youtube alexi says can i call you back in a sec great in a sec so sec is short for second can i call you back in a sec means in a very short period of time okay uh someone let's see ritesh on facebook says how do we get pdfs of oh of this lesson there's not a pdf file of this lesson there are pdfs of other topics there's not a pdf version of this so but you can take a screenshot i will show you a screenshot of all of today's uh vocabulary topics okay good uh natalia says sorry back in later was not clear why in oh this is two different patterns if you missed it can i call you back later so later is just sometime in the future can i call you back later that's one pattern pattern two here can i call you back in five minutes can i call you back in an hour that's pattern two there are two patterns there you can use okey all right that sounds good so that's part one uh basic expressions you can use okay let's take a short break and we'll continue to part two so if you missed it of course there's free stuff free pdf lessons from the link below the video if you are watching on youtube or above the video if you're watching on facebook i showed you a few examples of the things you can find let's see here's a good one sports and exercise very important for all of us especially this year so you can choose a topic that sounds interesting to you and take a look oh pets if any of you are dog people i like dogs you can find the names of your dogs so check them out there's a bunch of different topics there okay so let's go to part two also if you have not please make sure to like and share this video so other people can find today's lesson all right i'll show you today's lesson boards if you want to take a screenshot get ready today's lesson boards but um okay so we talked about basic expressions next i'm going to talk about expressions for connection problems everybody has these so i want to give you some expressions you can use to try to solve those problems so let's continue to part two alrighty um let's see some questions are still coming and alex s says on youtube is can i call you back next week correct yes yes can i call you back next week is okay um okay i don't see other ones so i'm going to continue let's talk about connection problems connection problems so when you start your call or you start your video chat often there is an audio so sound or a video visual problem so let's take a look at how to troubleshoot first can you see me or we change the verb can you hear me can you see me or can you hear me this is a very common way to begin an online video call in particular can you see me or can you hear me this now is something we use at the end of this pattern after we make a change in our setting so for example let's say you can't see me and you're like i'm like can you see me and you say no i make some changes here and then i say can you see me now like after my changes maybe hopefully you say yes so we use can you see me now or can you hear me now it's like i made some change how is it now so please use this after you make a change can you see me now can you hear me now okay this one then a little hard to see maybe sorry i think your mics or your cameras not working or not connected so again a couple options here first let's look at this mic and cameras what's that this is the reduced form of mic is so mic means microphone yeah like right here this is my microphone so mike is and camera is i think your mic is not working or i think your mic is not connected both are okay both are totally fine or i think your camera is not working i think your camera is not connected both are okay to use okay all right then signal this is the next one i want to talk about the next vocabulary word here signal so signal we use for like um we tend to use signal for mobile phones yeah we don't use signal for wi-fi and for internet connections so in that case you can use connection so connection we use for internet signal we use for phones that's the difference in most cases if you make a mistake we're going to understand so it says the signal is weak or it says the signal is bad or it says the signal is good so you can look at your phone and be like how's my signal how is it you might also hear reception reception is okay to use with mobile phones as well um aditi says can we say your video is blur a good one blurry blurry blur is a noun blurry is the adjective form i'll include i'll talk about that one a little bit later so uh it says the signal is weak so weak or bad both are okay it's a weak signal or a bad signal or a good signal we use these words to describe the signal uh kami gutierrez says when you say mike's not it's similar to say mike isn't so if you want to use mike is not we no s there no apostrophe s the mic isn't working yes that's what it means that's what it means okay uh other questions don't know okay i don't see any others next one let's talk about these expressions these happen all the time so the key word here the key verb here is to freeze to freeze like ice yeah but we say you this is past tense you froze you froze or he or she froze or as an adjective you're frozen you are frozen what does that mean it's when the video stops like that so you stop completely like you stop like ice right you can't move anymore we say you froze as a verb or you are frozen you are frozen please be careful of your grammar okay um kanwaljit says can we say your voice is not clear yes you can yes you can other points okay oh i skipped one sorry i sorry sorry uh this one it says there's a bad connection sorry everybody i skipped one i missed one uh this one it i wanted to talk about this these two sentences use it says it says this it means the computer or the software or the mobile phone says so nobody is saying anything just according to my mobile phone or according to my computer there's a bad connection or the signal is weak or the signal is bad so please use it says to talk about your network connection uh shima on youtube says i am unable to connect with you there is a network problem how's that sound perfect sounds good sounds good okay uh what does it mean frozen says mavis on so frozen this is an adjective frozen we use for ice but when we are using video chat it means some the video stopped so sometimes the video stops but the audio the sound continues in that situation we say you're frozen so your visual the picture is not moving you are frozen uh aj on youtube says can we say your video is stop no your video has stopped stop is a verb frozen is an adjective yeah so use this pattern you stopped or your video stopped okay let's go to the next one all right next one is i lost you or we lost him or her this is different from froze or frozen because this lost means the person's connection dropped so the person left the video chat they disappeared so the connection was cut we use i lost you or we lost him or we lost her that means someone was like someone disappeared from a video chat or from an audio call okay um other ones okay i don't see other questions yet so let's talk about the last two just a general direct expression you can use i can't hear you i can't hear you yes i cannot hear you is also okay but it sounds more natural to reduce this can't to can uh sorry it sounds more natural to reduce to can't i can't hear you i can't hear you finally are you there are you there this one is super helpful when maybe the other person froze and you're not sure like you can say can you see me or can you hear me or just are you there are you there you can use this on the phone and you can use this on video chat are you there can you hear me we use them together like that okay all right uh i don't see other questions so that is everything for part two all right good ah that was nice okay uh thanks for your great questions um oh yeah some people have been writing the expression on mute on mute i'll include that here uh i'll put that at the bottom of this guy to be on mute or muted i think you're muted we use two patterns to talk about that mute so uh this comment is in the chat i've seen this in the chat a couple times on mute on mute so i think you're on mute that means your audio is off so when for example like you don't see or you see someone's mouth moving but there's no sound you can say you're muted that's the adjective or you're on mute you're on mute kanwajit says how do we how do we say that the voice is coming later your voice is on a delay or there's a delay or there is lag i'll include this in the last one i think there's some time i'll add that point to the last one there is lag we'll talk about this in part three okay um okay let's continue then we'll take one more break and then we'll continue uh to part three all right so if you missed it there's free stuff for you from the link below the video if you are watching on youtube above the video if you're watching on facebook here's oh this one i haven't shown in a while business english this is a set of expressions to use in a meeting you can use these in online meetings as well so check this out this is a list of job titles too this is a good one i know many of you are studying for work purposes all right yes monica on facebook says how do we talk about when the voice goes and returns and goes and returns i'll include okay i'm making a list of things to add to part three so great questions thank you for your questions hamayon says can we say he is losted no lost is the past tense form of lost no change to that verb it's an irregular verb we lost him we can say he is lost lost is also an adjective that's the way english works sorry he's lost means he can't find his way on the street we do not use that pattern for video chat we say we lost him all right phew great questions i'll show you today's lesson boards again you can take a picture before we go to part three uh okay so we talked about basic expressions we talked about connection problems just now and now we're going to talk about other useful expressions i made a list of another group so also if you have not already please please please make sure to like this video and share it so other people can find today's lesson okay sebastian says when my internet is not good how do i express that i talked about that in part two i'll show the picture again today okay let's go i think part three will answer some of your questions you have great questions coming in if you have questions about technical problems please check part two i just finished talking about all right let's go to part three uh other useful expressions so the first two here are about recordings recordings so often uh in your video chat uh your audio chat you have a meeting or something i know many people record the information two ways to do this one is an active voice sentence one is a passive voice sentence are you recording this so this is a direct question to the other person are you specifically are you recording this this one is this being recorded where this means is this conversation being recorded this is passive voice because it's like i don't know who is in charge of the recording i want to ask is this being recorded so this is used in like a meeting i don't know who's in charge i want to ask though is this being recorded okay next one it's a little choppy choppy this is a key vocabulary i wanted to introduce to you today it's a little choppy we use this mostly with video chat you might use it with audio too you can use it in the live streams as well this sometimes happens in live streams choppy in this case choppy means it stops and starts so like you see one frame and stops and another frame it stops that kind of video or audio we describe that as choppy it's choppy so chop is this action with a knife yeah we chop vegetables yeah so it's that feeling with a video file like it's cut and cut and cut that's something choppy uh yes we can use laggy oops sorry laggy it's a little choppy or it's a little laggy it's also used too we use laggy in like video games as well so i'll add that to the board oops sorry laggy you can use laggy in this situation too it's a little laggy laggy so to lag means to fall behind to fall behind so to fall behind is like uh maybe the audio and the video aren't working correctly okay hi marco from chile cool okay so choppy or laggy ooh carrie has a good question on facebook how do i say is it okay if i capture a screenshot on this video uh if you want to take a picture of the screen say is it okay if i take a screenshot is it okay if i take a screenshot or can i take a screenshot can i take a screenshot some people are asking about choppy and laggy and these words so choppy and laggy they mean the video starts and stops or the audio starts and stops quickly so that when that happens we say it's choppy it's laggy your video is laggy or it's choppy okay all right so let's continue on i hope that's helpful for everybody everybody's experiences this i think let's go to a positive expression everything sounds good everything sounds good so when you uh join your chat session or your your phone session and often you ask like can you hear me or can you see me you can respond with everything sounds good or you can say everything looks good too everything sounds good everything looks good this means everything is okay like let's continue so this is a positive way you can confirm audio's okay videos okay with everything everything sounds good everything looks good or just everything is good okay all right um okay i don't see other questions so i want to continue to an idiom an idiom i chose this idiom today it's quite interesting because it has the word phone in it but it's not really connected to phone calls we have this expression to phone it in or to phone something in this idiom means to do something with little effort or enthusiasm in an example sentence he's tired of his job and is phoning it in lately he's tired of his job and is phoning it in lately so when someone is doing a job or project or participating and they're not trying very hard for example if this was the live stream let's say for ex i didn't prepare i didn't prepare i just sat down i talked to you for 30 minutes about the news or something you could say wow alicia's phoning it in like she didn't prepare anything there's no information so phoning it in to phone something in means to do something with little effort or enthusiasm however there are some cases especially a long time ago where we say we would say to phone something in like a request or an order like can you phone in this order or can you phone in this request today though when we use it like this it's like saying that person didn't want to take the time to come and meet us or they didn't want to visit the office so they're doing it by phone so that's the reason it sounds like someone is doing something with little effort okay uh so this is kind of an interesting idiom i wanted to include okay um let's go to the last one so some of you asked about this point i added it to the board there's a little space left so there is lag or there is echo echo so again in this sentence i'm using lag and echo as nouns yeah there is lag there is echo you might also hear um there is an echo we don't use there is a lag we do not use that there is an echo you might hear so uh lag as we talked about is when there's like um there's a delay there's a delay so we can use delay in this pattern too so the video and the audio don't match yeah echo is when you hear the sound again so sometimes you hear echo like at the beginning of this live stream i think like when uh the youtube chat begins and sometimes you hear a little bit of my voice again that's echo echo echo so you hear the same thing quickly one after another there's echo or there's an echo that's how we can describe this okay some people are saying asking about phone it in again a little more information about this idiom to phone something in we use this expression to describe when someone is not giving effort or they're not enthusiastic they're not trying very hard so to give another example is like someone gives a really lazy presentation you can say wow he phoned it in like he didn't try very hard he's phoning it in lately so someone who's not trying hard is someone who is phoning it in uh someone liking on facebook says can we say login or log into both both so login oh this is tricky i need to write this one uh so log in how can i i don't have any room to talk about this uh basically the short answer is you can use both please log in please log in to the chat uh luis says can i use choppy in a call yeah you can say choppy if you want to use it in a phone call we usually say you're breaking up you're breaking up so i can't hear you very well okay kahina says echo means repetition yes so echo means repetition in the sound so you hear the same sound same sound same sound so that's echo yeah echo aj says can we say it's little hang over here no no so like i'm not sure what that means actually maybe if there's a delay there's a delay uh how do you say when there's something in maybe i don't know something in the background you can say there's something in the background i'm not sure okay i don't see other questions about today's topic um oh aditi says what does it mean when a student asks a teacher let him or her in in an app ah some of you maybe are using zoom or some other video conference software and you have like a meeting room yeah so you can the teacher or the person in charge of the chat can control who enters yeah so you can say let him in to the meeting room or let her in means allow her in so like accept someone to the meeting room okay um uh okay i don't see other questions and i'm late so i have to finish there for today i'm going to show you today's lesson boards again i took this picture before the lesson started so there are a couple new words added but this is today's information so take a screenshot please feel free to take a screenshot so that you can review these expressions and use them in your video chats okay i'm going to take it away now all right let's conclude there uh thanks for joining you have excellent questions fantastic questions and great example sentences that's super super cool uh so i will be back next week with some more stuff next week we're going to go to a bit of a grammar lesson i'm going to talk about wood in second conditional sentences everybody likes to practice wood right so today today next week we are going to practice using wood in second conditional sentences especially so this will be a good opportunity for you to make example sentences and send them along and practice your grammar that will be october 7th wednesday october 7th 10 p.m eastern standard time that is new york city time if you don't know your local time please use your google skills your excellent google skills all right i will say goodbye there so thank you very very much as always for joining our weekly live stream and thank you so much for liking and sharing this video and for your great questions also please make sure if you want to check out the free stuff but um from the video uh from below the video if you're watching on youtube or above the video if you're watching on facebook grab it download it study have a good time all right uh i'll finish there for today so enjoy the rest of your day enjoy your week and i will see you again next time

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Keywords: learn english, english, learning english, englishclass101, english grammar, english lessons, free english, english vocabulary, english phrases, how to learn english, speaking english, free lessons, english prepositions, by, for, to

Id: JrVn7h0p-Wc

Length: 36min 5sec (2165 seconds)

Published: Wed Sep 30 2020