Must-Know English Business Words and Phrases - Learn English Vocabulary 🔴

we're live Greg it's okay hi everybody my name is Alicia welcome back to our weekly live stream this week we are going to talk about giving progress reports and sharing goals so today I'm going to talk a bit about some business English related phrases and maybe some things that you can use in like university to talk about your studies or your research so today I hope that you find some things that you can use at work right away in emails or in presentations so today as always I have broken the lesson into three parts we are going to look first at basic reporting expressions and here I'm going to talk about some differences between a simple past tense and perfect tense like present perfect tense expressions for giving your reports then I'm going to talk about some useful vocabulary words I'll introduce some verbs and some nouns just a few that I thought would be good for this topic second I'm going to talk about explaining steps so this will be review maybe for some of you some sequence words then I'm going to talk a bit about passive voice and active voice this is actually something that's kind of important for business and for any kind of reporting in general and finally just a couple expressions to review how to express your goals so as you arrive please don't forget to send a message into the chat I see lots of you there on YouTube and on Facebook hi everybody today's topic is giving progress reports and sharing goals junior from Paraguay hi um Gabriel hello Rodolfo and my cold no cuz I have a turtleneck okay like very exciting question on Facebook hi everybody Pushpa and Leandra and Sagwa and demos deans Ron hi and la Bala hi okay good lots of people from all over the world from China Heather Wow add Gabriel from hello awesome so thanks for joining us as I said today we're talking about progress reports and goals while we wait we'll give another minute for other people to join one announcement about new things you can find on the English class 101 YouTube channel if you have not seen it yet our monthly review is out and a new one is coming so thank you so much to everyone who sent in audio files and video files we chose a few of those and I got to listen to them yesterday so again we had people from all over the world yesterday was like Thailand I think Sudan Syria Indonesia I can't remember all them Ukraine as well I think so that was really really exciting if you missed it this time and you want to join next time please check the monthly review video on the channel so you can send an audio or a video file of yourself speaking English so that's super exciting super cool okay we are about three minutes and three or four minutes in so I want to begin it looks like everything is up cool I - I'm going to share the video and then I will start the lesson ok beast share good ok so let's get started then as I said I want to begin with basic report expressions so I want to start with time period expressions and then some grammatical differences between these so first I want to look at a small point that relates to using articles so if you don't know an article is up or an or the or just no article so here I want to compare when we have an expression a time expression with an article and without an article so here we have last week or last month or last quarter quarter by the way porter means a three month period so we divide one into four quarters so a quarter of the year is three months out of the year so we use these and I'll explain more in a minute we use these with simple past tense more I'll share some examples of this then when we see an expression like this in the last week in the last month or in the last quarter it means in that time period so to kind of imagine this visually we can think of it like this so here if I say if this is my timeline here my star is now and I say the expression last month like last month sales increased for example it means at this point right here last month sales increased it started and it finished last month if however I use in the last month it means during this time period so not just one point in time but over a period of time so this is a pattern we use more with perfect tense so today I'm going to use this with present perfect tense of course you can use this with past perfect tense as well so in the plus your time period sounds like it happened over that period so if you don't use that article it sounds like a simple past tense statement so with this in mind I'll introduce some vocabulary words and then a couple of example sentences that use these points okay so for now let's move on to to this part so I want to talk about a couple vocabulary words these vocabulary words are all past tense verbs we'll zoom in here in just a second I can see you for ferry so these are all past tense verbs except for this one which you'll see in just a second sorry no worries so this one right here this is began and started began and started are the some pears here when you're making a report you can use either of these to talk about like beginning something or starting something they share a meaning just I've put here in parentheses begun begun this is the past participle form of the verb so this is the only verb here actually in this list that has a different past participle form from its past tense form okay so a couple of other good words you can use when you're making a report are updated that's one updated and changed some of you have asked what the difference is between updated and upgraded this one so updated upgraded means like you're getting the newest version of something or like you're buying something better than it was before to update something means you made like a small change but it's not like you're getting something new it's not a whole new level of something okay so these are kind of good ones for from basic reports as well as these to increased and decreased increased and decreased we can use these as nouns as well an increase or a decrease but to increase means to go up to decrease means to go down and then for more for those of you that are kind of more advanced or intermediate or advanced learners these two I've included two more kind of more difficult vocabulary words the first one is skyrocketed yeah someone on the YouTube chat has it woozi wrote in the last month our profits skyrocketed so to skyrocket means to increase very quickly this is a verb to skyrocket this is the past tense skyrocketed it means to go up very quickly skyrocketed second here I have next to decreased so to decrease means to go down to go down when you want to express the opposite of rocketed you can use the verb plummeted plummeted so present tense is plummet plu mm ET plummet is the present tense form so to plummet means to go down very very quickly to skyrocket is to go up very quickly so these are verbs these are verbs to skyrocket and to plummet okay so verbs that's this um I want to introduce these three nouns then so these three nouns I also mentioned using increase and decrease as nouns you can do that too but here excuse me here I have three more and I've got a small visual it might be oh yeah we can see that better thank you so these three words are up swing up swing and spike and drop up swing spike and drop so again nouns these are nouns so an upswing you can kind of see I made this like kind of tiny diagram here and upswing so to swing it means like to gradually move like from side to side if you know like the swing a playground a piece of playground equipment it makes this motion to swing so an up swing means like a gradual smooth increase in something so an upswing in profits would look like this sorry it's hard to see here the second one is a spike a spike so you can kind of see here a spike is a really big sudden increase in something so I mentioned the verb to skyrocket that's a verb we can use spike as a noun so for example there was a spike in profits last month or we saw a spike in users on our live stream for example I hope okay so a spike third on this list is drop a drop so I mentioned plummet as kind of an advanced verb to mean a quick decrease this is a noun you can use a drop a drop in profits or a drop in users yes so upswing spike and drop are some great words you can use at work when you're reporting data these are great words to use to report data um I saw a question where to go alley on YouTube can I use decrease and increase with the speed of a car yes totally totally you can of course um I'd see I don't see other questions yet if you have other questions please feel free to send them into the chat I will try to get to them then I wanted to share um a couple of examples so to finish this part I mentioned these two things this simple past tense and this perfect tense example so I want to kind of compare with a simple sentence first I want to look at a simple past tense expression so for example can I see this can we zoom in sorry this red pen is kind of dying sorry maybe I'm sorry I'll use black pen this pen is kind of dying so this sentence profits increase last month this is a simple past tense sentence profits profits increased last month profits increased less months I'm using simple past tense here and I'm using this last month with no article as I talked about it's off screen now but there's no in that here that's okay that's okay so there's no in the here so this is a simple past tense statement so today it depending on where you are it's November 14th or it's November 15th that means last month was October so this sentence means in October just October profits increased that's what it means compare this then to I'm out of space here can I write it down here alrighty here okay compare this to profits have increased in the last month profits have increased in the last month let's compare this so again profits have increased in the last month here I'm using a present perfect grammar point profits have increased and as I talked about I'm using this in the in the so this refers to a time period so profits have increased in the last month means from about this time last month maybe like October 14th or October 15th until now profits have continuously gone up profits have increased so this excuse me this refers to a time period so here your present perfect a sentence structure time period your simple past tense sentence structure a specific point in the past this is a great example of a way that you can use these two grammar points to be very specific okay um great some nice example sentences Joseph says as you can see profits increased last month nice can we use increase and decrease for temperature says sigh yes you absolutely can so temperatures will increase our temperatures will decrease yes that's very natural to use hi from Egypt hi um other things yes I am speaking with an American accent some of you asked that Facebook I don't see anything up let's see Facebook oh I got Facebook okay um I don't ask someone Amir says could you please give an example of upswing again upswing so yeah upswing means like this gradual increase in something you could replace excuse me you could replace upswing with increase just using it as a noun so for example there was an upswing in profits last month or we are expecting an upswing in users next quarter okay so I think I'm going to move on to the next part for today so if you have questions please do send them I will try to catch them Hugo we don't use in the when we want to talk about a specific point in the past so in that refers to a time period okay great let's move along I'll take a quick break if you missed this please don't worry this video is being recorded so you can review these points and if you have any questions please do send a message and I will check this later and try to make something to answer your questions okay but we'll take a quick break I picked I introduced this last week but I think it's best for this week today's topic is very focused on business English and maybe on academic English so our free thing which I will show you over here is this PDF this is the business English PDF I know many of you are using English or studying English to work on improving your career goals or like working toward career goals so this is some vocabulary for the office but I think the most useful part of this PDF is right here it's hard to see sorry these are things you can use for business meetings expressions you can use for business meetings so these are I'm going to talk a little bit about expressions you can use to make reports but if you want to pick up a couple of other phrases um you can check out this PDF this is part of like our PDF package you can find this for free on the website so check the link below the video on YouTube or above the video on Facebook and you can download this for free you do need an account but the account is free so check this out I thought this would be a nice thing to use for today okie dokie good excuse me let's move along I still don't see any questions there ah but if you have questions please let me know okay for now let's continue if you are just joining us today's lesson is about giving progress reports and sharing goals so I talked about some grammar and some vocabulary words you can use to do like reporting activities I'm now going to move to some sequence words this is maybe some review for a lot of you but as you join please don't forget to send your questions and like and share the video so other learners can find it we really appreciate it ok let's move on so this part as I said explaining steps explaining steps so I want to review sequence words for this part so sequence words are for example like first and then after that and so on when you're giving a presentation though you can use patterns like these so let's imagine from the beginning like the beginning of the lesson let's say you share a point like like I said profits increased last month or maybe you said profits have increased in the last month better but let's say you want to go to your next point and you want to describe your plans so your next steps for something you can use next I'm going to so Y going to here if you use going to it's like you have a plan for that thing so using will doesn't communicate as strongly at your plan so next I'm going to or next I'm gonna you could use gonna but for me I would say in like a formal business presentation I would try not to reduce that sound next I'm going to sounds good for your your following steps next I'm going to if you are working in a team the next thing we have to do is so last week's live stream is about this hash to point the next thing we have to do is make new products so the next thing we have to do is improve our marketing efforts so you'll notice I'm ending this with some kind of verb so next I'm going to find a new client or the next thing we have to do is improve our marketing whatever that might be so here I'm using a simple present tense verb so no change to your verb does the regular verb is perfect okay I don't see questions okay so I mentioned these sorts of sequence words so I call these sequence words you can also think of them as like transition words as well transition so to transition to transition means like to go between a couple different points so this is really important for your writing actually took to go naturally between your ideas transition and sequence words are super important so some common examples are first then after that and then before your last point you can say finally or lastly so I use these at the beginning of every lesson actually like if you want an example of how to use this you can go back to like the beginning of this lesson I use similar words when I start these I say first we're going to talk about a grammar point next I'm going to talk about explaining steps after that I'll talk about passive voice finally we'll talk about how to explain your goals so this is a really simple example of how just like put these words together and also maybe you can kind of hear like we have a kind of natural rise and fall so first next after that finally so we have kind of an understanding based on the speaker's voice - of how much information is coming okay so this is just a quick review of that maybe the big point I want to introduce here that might not be review for some of you is right here these two sentences that's a weird image okay I don't know I'm drawn there needs to these two are expressions you can use to share your results so if you are doing research or if you're collecting data of some kind you can use these two to share your findings findings findings means the things that you discovered the things that you found so here we found past tense of find so for example we've we researched our YouTube and Facebook watchers and we found that many people want to study English for their jobs so we found that and then the data point so follow this with your data we found that many people want to use English for work another expression you can use is our so if you're working in a team again our results plural form our results so meaning from all of the information we collected our results showed many people want to study for work so we found that or I found that if you're presenting alone I found that or we found that our results showed these are two things you can use I would probably use our results showed this one feels a little more like research to me I've seen this more in like research papers than in business meetings but if you're using a lot of data if you're doing some kind of test or experiment or research at work maybe you'd like to find out more about your companies but I don't know your company's improvements or where they need to improve you could use um our results showed okay good yes this is really live this is really high Vijay okay so let's continue I want to continue on to this next point active voice versus passive voice this is a commonly requested topic on the channel in general but I want to talk about this here for business English because I think that this can sometimes cost a little bit of confusion or miscommunication depending on the culture so to review passive voice we use passive voice you can see this we use passive voice use when the actor is unknown so the actor here the actor means the person or the thing doing an action so for example right now like I am teaching a lesson I am the actor I am the person doing the thing so use when the actor is unknown or unimportant so I said in my example sentence I am teaching a lesson if I want to make that sentence passive I would say the lesson is being taught so who is the actor we don't know in that sentence that's the difference between active and passive so we tend to try to avoid the use of passive especially in business English because it can sound it sounds unclear one and sometimes it sounds suspicious actually like we're trying to hide something so let's look at a couple of examples of this and let me know if you have any questions here first let's compare these these passive and active sentences first our manager will fix the problem I'm sorry I've mislabeled ease our manager will fix the problem this is an active sentence so here's my actor our manager who is the person doing the thing the manager our manager will fix the problem that's an active sentence here the problem will be fixed who is going to fix the problem here we don't know so this is an example of a sentence this one this is an example of a sentence we might use in like a customer service situation like if there's a customer problem and the representative doesn't know exactly who's going to fix the problem but want to help the customer they could say the problem will be fixed if however you know the person that's going to fix the problem it's better to choose the active sentence like we want all the information if you can give us all the information so try not to use passive tried to use active so all of the information is clear yes so the problem will be fixed if you use this sentence if you use the problem will be fixed by the manager fine that's clear but if you use something like this and the actor is not clear it can cause a little like uncertainty or suspicion um can I use figure it out instead of fix like the problem will be figured out by the manager sure it just depends on the situation yeah okay then second yeah someone said can I say the problem will be fixed by our manager yes yes you can so if you are going to include by our manager that's fine that's fine just I would recommend where possible not to remove your actor if you know the actor so I want to show one more example down here this this one is an example of a situation where removing the actor creates suspicion so let's take a look first passive sentence the secret information was provided to us the secret information was provided to us so there's no actor here second risa provided us the secret information Risa's their campus visa provided us the secret information here's my active sentence so here this sentence can be very suspicious so here we're looking at secret information so maybe if you're like a journalist if you're a reporter you work for like a newspaper or something it's important to protect the people who give you information but if you work for like a big I don't know corporate company or if you if you need to be clear about who is making decisions or who is sharing information this sentence can seem suspicious potentially so this may seem a little bit suspicious because we don't know who provided this secret information here we know the actor Risa provided us the secret information this is an active sentence so generally speaking when you are giving presentations when you are in business meetings it's better to use the active voice there is this issue one but also just in English you sound more confident and you sound more sure of the things that you're sharing and you also sound like you can like take credit which means you understand like your responsibilities so use the active voice where possible other things I don't see other things when I buy her manager is it going to be passive or active it'll still be passive that's still a passive sentence if you add by our manager can I say oh gosh can I say the problem is the problem will be solved by the manager yes lots of you have explained it can I explain gerunds and infinitives quickly jaren's are like the verb forms that end in ing infinitives are 2 plus the verb I cannot change the whole lesson to teach the whole lesson about that right now though ok I have to finish up so I'll move to our last point here for today the last point here is just a couple of quick expressions you can use to explain your goals so we can use a couple of different words that really mean the same thing like goal target aim you can use all of these to talk about your next step so for teamwork our next target is like our next target is 3 million subscribers on the channel or something you can use an expression like this - this is really positive sounding the next thing we want to accomplish is the next thing we want to accomplish is 3 and 3 million subscribers on our YouTube channel the next we want to accomplish or you could say achieve the next thing we want to achieve is would also be quite nice okay another one the goal is this one is great if you are not sure about which to use this is an easy one to use and change a lot the goal is and I have to in parentheses here it's kind of hard to see the goal is three million subscribers is okay a noun phrase or include two before a verb the goal is to increase subscribers or to increase viewers so you can change this you can use this with a known phrase for with the verb okay yeah our next target is improving our English nice one all right final point oops we would like to we would like to so this sounds not quite is like strong and confident we would like to think we would like to make new products or we would like to expand overseas so this is less like a goal and more kind of like an idea something we hope to achieve so just a couple of quick goal points okay um I have to finish up there for today that was a lot of stuff and I know I moved kind of quickly and maybe this was a little bit advanced but I hope that you found something you can use for business English this is really good to remember for reporting I feel like so please feel free to review this of course um if you missed anything you can watch this video on the channel or on Facebook right away if you missed it but I have to finish there so I'll show you quickly once more if you missed it I mentioned that this PDF this business English PDF was really good for this week's lesson so you'll see it on screen in a second but I wanted to mention on the back of this fifth the business English one um up here you can see later there are like words you can use for business me like what are your views on this or I'd like to introduce some points or those kinds of things so these are a couple things you can use for business meetings and of course there's other stuff too so please check this out you can find this from the link below the video on YouTube and above the video on Facebook but after one so next week next week we will be back next week next week's topic is emergencies yeah next week's topic I'm going to talk about explaining emergencies so we'll cover like medical emergencies and like other kinds of accidents as well so please join us next week next week November 21st this will be is this I think it's 9:00 Eastern Standard Time now right I think daylight savings time has started so I think it's night I think it's 9:00 p.m. Eastern Standard Time that's New York City time if you don't know it google it or just set a notification on Facebook or YouTube that's a great way to make sure you don't miss it so please join us next week for explaining emergencies yes our live streams are every Wednesday evening New York City time or Thursday morning if you're in like Korea Japan maybe Australia as well I don't know depends on your country so please join us then next week all right I'm gonna finish up there thank you so much for watching thank you for liking and sharing the video we really appreciate it I hope that this was helpful for you if you have questions please do send them in the chat and enjoy the rest of your week enjoy your weekend - I'll see you again next week bye you

Channel: Learn English with EnglishClass101.com

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Id: ClD_JhPYH1Q

Length: 34min 51sec (2091 seconds)

Published: Wed Nov 14 2018