BUYER BEWARE! How A car Salesman tricks you into buying a car.

hey everyone welcome back to the channel I hope you are having a fantastic day the title of this video extremely self-explanatory there's no guessing here this car that car that car all of these have cars have one thing in common and that is there's a sales person involved it doesn't matter if you're buying privately it doesn't matter if you're buying on Craigslist doesn't matter if you're buying from a car dealership doesn't matter if your mom and dad are giving you a car there's a salesperson involved somewhere every single person in this world is in sales 100% you're saying Mike I work in a factory how can I be a salesperson let me tell you doesn't matter if you're a little three-year-old kid begging mommy and daddy at the grocery store to buy you a candy bar that kid is selling the parents on the idea to purchase them than the candy bar and I'll tell you what the kids are the best salesmen next thing out of you're my parents mouth well if I buy you a candy bar will you just shut up and leave me alone kid just closed the parents if you're purchasing a car on Craigslist that person selling you and has posted that car selling you the idea that this is the car today once you spend money with and you better believe it then I'm selling you on cars as well so in today's video I'm going to show you the step-by-step process on how a car salesman can trick you in to purchasing a car I'm going to share with you detailed oriented information so that way when you go in to buy your next car that you will be armed with the knowledge of what that salesperson is doing and where they are and their sales process out there before I begin if this is the first time that you're viewing my channel I'm one of the top Chevrolet salesmen in the country I'm a huge consumer advocate and I do everything I can to help sell cars in the most ethical manner is you find matter of fact my trademark saying buying a car doesn't have to suck make sure you hit the subscribe button turn your Bell notifications on and leave a big fat thumbs up you'd like go to the Chevy dude store this link is in the description below and pick up your own Chevy dude merch so here it is here is the diagram on how car salesman trick you into buying a car and before I begin down in the description there is a link to the 8 steps to get the best car deal the next time you buy a car so that's something I've made up it's coming straight from me I've created it it's all about how you can set here and get the best deal on the next purchase of a car even if it's not for me it could be from anybody so this is the diagram that tricks you into buying a car and you look at that there's how is that possible well I'm going to talk about why it's shaped like this at the end but imagine each one of these is a road to walk down ok so you're coming to a dealership for a reason the salesperson knows that you're not coming to the dealership to buy a gallon of milk you're coming there to seek information on to buy a car a little bit of Internet stats huge amount of stats that we behind-the-scenes know on a daily basis consumers visit on average 1.2 dealerships before they purchase a car so if you're shown up on a dealerships lot you know darn well they're gonna do everything they can to sell you a car because the likelihood of you coming back is extremely little so there's a reason why dealerships sit there and try to put a deal together as hard as fast as they can because they know they'll never get you back so let's start with the diagram and I'll kind of show you with what I'm talking about let's go right here this is step one step one there's no dispute it happens on every dealerships lot it's to happens immediately as soon as you walk on the dealership lot and that's simply the welcome to the dealership welcome to ABC motors how can I help you what brings you in today blah blah blah are you here for our big sale art have you worked with a salesperson before all those types of things happen right when you get to this is where they have a big smile they're excited to see you and their start buttering you up because they want to sell you a car ok so the next step this is step number two this is the most critical step to every car deal if this step is skipped a Salesman will fail to sell you a car so you better believe it that the person who's going to do everything they can right here to make sure that they do their job correctly this is what's called the fact-finding the interview the qualification it's all called all sorts of different things although the inert all over the industry I'm going to call it the interview process the reason sales people do this is to find out factual information from you so that they can sell you a car now let me tell you a couple tidbits never tell a salesperson you're just looking it's the oldest line in the book repeat me personally I don't really go out and talk to new people in the lot but if I do I never ask how can I help you because the very first comment out of your mouth oh we're just looking then where do I go as a salesperson me as a salesperson if I bring talk to you out in a lot I am bring that objection out before hand hey you guys doing some looking and shopping today now what do you say is a consumer there's books and there's internet reviews in there videos all that stuff out there to help you buy a car this right here has never been shown to you and I'm gonna help you out show you that way you can do the car shopping the best in the future not to mention down in the description is the 8 steps to giving the best car deal on your next purchase so during the interview process a lot of questions are asked a lot of questions are asked that are open ending and they have linking questions after you answer those questions now these questions will never have a yes-or-no answer the reason why is if I ask you a question do you like white and you say no I have nowhere to go remember I said a path my goal is to get to always on the end and that's delivering you a car so during the step2 process I'm asking you open-ended linking questions what are you drivin now I don't care if you pull up and I'm sitting here and I'm leaning on your car talking to you I still ask you what are you driving now because this may not be your car you may not be doing anything with this car and I don't assume anything we all know it assume means no car salesman no good car salesman ever assumes anything from a customer they don't assume credit they don't assume if you're gonna buy today they don't assume anything at all so they ask a lot of questions what brings you in today are you here for our big sale okay I've mentioned that and during step one but step two gets more in-depth they qualify to see if you are a legitimate buyer so what are you driving now Oh excellent what do you plan on doing with that well I plan on trading it in I was gonna sell it I'm giving it to a neighbor I'm giving it to a friend I'm gonna roll off a cliff with c4 in it I don't know okay there's a question to ask and it's an open-ended question and who knows what the answer is gonna be but you're gonna ask it now the one question I'd never ask a customer I have this in my videos all the time oh you just hold the trade until the end guess what a good salesman like myself I don't ask if you're trading what are you doing with that car you've never heard that question before and so you're gonna divulge the information unfortunately too early for a good a good salesman who likes to take advantage of people me I got your back I'm not gonna take advantage for you I'm here to help other good questions that salespeople should ask you during this process after what are you driving now is what do you like about it what do you dislike about it what kind of features new and having your new car why are you trading that's a good big one why are you getting rid of this car again it's a trick question because you're gonna divulge information well it's been giving me a lot of problems lately it's just you know I'm the type of person that likes to trade every 30,000 miles where the case may be but if you start talking about problems then they're dividing your train see my trade video down in the description as well so that's what this is doing they're interviewing now the good questions come are you creditworthiness can you buy a car how are you paying for a car are you putting money down you know all that good things are you ready to buy now it's a big question now the key word is now not today not tomorrow not how soon you're gonna buy are you ready to buy now that salesman is gauging you in order to work with you or not work with you when you walk into the dealership so when they say now and you said maybe yes if the deals right that's indicators that they've got a fish on the hook right that's how they talk about the card business so let's go to number three okay three is way over here we're going up we're going like this so number three is what's called presentation selecting a car is called all sorts of stuff so we're going to put selective SEL EC tive presentation so basically this is finding out your wants and needs from the interview process and they're gonna go into showing you a car a good salesperson is not really going to take you in a lot and drive you around or walk you around the dealership because here's why us as consumers we wonder Oh what about this car Oh what about this car Oh what about this car Oh what about this car one thing I forgot to mention in level number two what can you afford per month let me tell you something about that stop saying 250 a month 250 a month is a cell phone bill not a car bill the average car payment is just a little over $500 per month I said car not truck or SUV truck or SUV you're gonna be a minimum of six and seven dollars per month typically standing with excellent credit so don't hate me for those comments I'm just telling you the way it is so a good rule of thumb if you're looking to buy a car twenty dollars for every thousand that you financed okay so financing a thirty thousand dollar vehicle that's a six hundred payment do the math so this lecture presentation I'm showing you the car I'm buttering you up again I'm gonna see if you like it what do you think about this what do you think about that again more open-ended linking questions to that particular car do you like the color do you like the fact that it's got leather seats do you like the fact that it's got a sunroof do you like this do you like this do you like this why do I ask these closed-ended questions like that yes or no because the more yeses you say the more likelihood when it comes to you purchasing a car then they're gonna share a yes again and they sold a car so let's go over a real walk all the way over here where you go to number four this is a real simple one this is the demo drive so the demo drive is when you go out and you test drive the car will whole point a test driving the car is so that way you learn that this is a really nice car everything is really super tight there's no noises there's no squeaks there's no rattles this is super quiet interior it has a lot more features than your car that you are trading in what's that do to us we always want the best in the better out there so therefore you're starting to like this car again and again a good salesperson unfortunately there's a lot of them out there who don't do this but a good salesperson should take you on about a 15 or 20 minute test-drive not a two minute rest drive around a lot if you go on a 2 minute test drive around a lot ask the customer ask the salesperson to go on a much longer one if you can get 10 15 20 miles on a test drive that's good for you and it's good for the salesperson as well because that makes sure that you do like the car you can get over you can get over more obstacles tracks hills curves high traffic whatever the case may be so a good demo right which I'm kind of shared with in the past but I can do a video I'm gonna do a video down the road there on the demo drive but that's the next step on the dealerships appraisal are the sales process so then we're gonna walk all the way over here we're going to go over to the number five okay so I've done a video on this so if you don't know where that video is right above my head is a link to that video if you want to see that this is where you get your trade evaluated how much is your trade worse okay so this is where they're gonna start doing that silent walk around that I've talked about in that last video so again check that off you don't know that terminology min this is what they're gonna find out what your car is worth so a good salesperson is never going to ask you well so what do you want for your car I would never ask that question that set me up for failure the reason I don't want to ask you for your car because you are gonna tell me way too much money so therefore I'm gonna sit here and I'm not gonna ask that question I'm gonna sit here and assume that I'm gonna do my job correctly and I'm going to do it dead-on value-wise I also can sit here and be like you know what I'm gonna give you five grand to less we've heard those stories right I personally don't do that I'm usually dead on with my trade values I get it all the time people always think with their cars worth more money I don't care about what you think say that very respectfully just saying it dead-on I don't care what you think what your cars worth I'm going off of market-based pricing so just like you're purchasing a car I'm personally sent a car as well and I've got a for the right money to resell it and to make a profit on it so this is going to be the trade evaluation what it's worth so obviously a dealership is gonna sit there and try to get in for as little money as they possibly can but the good dealerships they do it right off the gate right up in front I've got tips on how you can figure out how to get the best dollar amount in the true accurate dollar amount in the 8 steps to the best car deal that link in the below so and one question you want to do to are talked about in that video is you want to make sure that you asked the salesperson after they show you numbers would you write me a check for your trade by you always want to make sure you ask that question would you write me a check for that dollar amount the reason why is you're gonna find out real quick if they're being truthful or they're lying to you on what your trade is worth so the number one issue that I come in with trades is someone says well ABC Motors over here gave me three thousand dollars more for my car that's because they're lying to you about their trade value again that's in my trade video out there the next thing we're a walkway over here then we're gonna do number six step now the number six step is the second most important step out there this is where the biggest tricks happen and this is where you become a buyer so what happens here is I'm gonna link another video right above here this is kind of a joke video me and a salesperson was role playing I figured I'd put it out there and but I was showing this new salesperson how to go over numbers on a car and it's easier to watch that video is for me to explain but they're gonna go over all the numbers on a car deal now if you see something like this get up out of your chair tell a salesperson thank you you're not in our set and walk out and dealership right now if you see what this is this is called a Foursquare if you see this this is designed to do one thing for a dealership to sell you the car and to get the most profit out of it this is not customer friendly this is not designed to help you in any way shape or form this right here is completely 100% helped the dealership to confuse you 100% this is called a Foursquare because there's four keys to every dealer to every car deal our price the down payment the monthly payment and the trade value there's four keys to every car dealership and that's what they're gonna go over to you with you right here in the purchase consultation number six so this is what I show every single customer this is going to be the most best way to have a sales person show you all the true facts about a car deal there's nothing in here that's possibly hiding anything is 100% fully transparent as you see right here we have the MSRP of a new car or maybe a list price to the market price of a used car new cars you're going to see the rebate line you're going to see the discount line you're gonna see your trade value down here you see all the sales taxes all the title fees all the dealer fees down here which we're going to talk about dealer document fees down the road if there's scam or if they're not a scam I'll explain those to you down the road and then we have your payoff if there's a payoff available and then the total bottom line so this would be that this will be if you would pay cash for the vehicle and there's no financing so over here you can see that we've got a bunch of payments on here we have different down payments and we have different terms sixty sixty six seventy to eighty four whatever the case may be as you can see right here now you're like well why is there a ten dollar swing there so the reason the ten dollar swing is there they simply because we have not submitted your credit to the bank we may not even pulled your credit and we have set here and our guesstimating payments now you can't remember dealerships do this every single day if you've divulged to me that you have challenged credit I'm most likely gonna pull credit and I'm using my best guess to sell a car and not have you walk out to do everything so you got to realize that a dealership has shown you numbers like this to sell you a car the Foursquare I showed you earlier that's only benefit is to sell a car to make as much money as to confuse you because those guys are true for Nationals and they're gonna set here and Hammer you until you say yes and they wear you down and break you down and you just like I'm tired of dealing with car sales just let's buy it move on so that's what the Foursquare is designed to do this is completely so you can just be like okay let's do it let's not do it it's too much payment whatever the case may be so so that's what that does so the payments are there because we're guests at maybe what's going on until we submit it to the bank and have a full approval you will divulge it exactly to the penny payment and to the penny decimal point on the interest rate as well the reason the decimal the interest rate isn't disclosed because we haven't put your deal to the banked for an approval it's putting the cart before the horse so don't set there back we'll just go ahead and submit it because there's a lot of things out there who don't want to just look at car deals and not fund deals so they want to sell they want to buy the business just like you want to buy a car so don't ask to do that in front just take that into consideration and if you go to Google and put in payment calculator you can kind of word it work it all backwards to know exactly what kind of interest rate that it is now the dealership is figuring out higher interest rate don't freak out they're just protecting themselves so that way you don't have to set there and be like hey great news we have a 450 payment for you they submit to the bank their idea was wrong and it's gonna be a 455 460 payment rather than a 450 payment now it becomes a headache and a hassle for both parties the dealership and the consumer so if I tell you 416 is 450 you're excited you're happy sweet if I tell you 450 and it's actually 460 now it's a negative conversation that we don't want to have to go there so so this is where the key is is how dealerships are really really set here and tricking you into buying a car so last one number seven this is the best part this is where you get to take the car home you get to go over all the last features with Chevrolet General Motors you get back to eight the OnStar pair your cell phone all that good stuff so the last part of the circle you're gonna say Mike wall is all the circles are filled in that's not really the case because this is one huge circle so in my world I touched base with my customer on a routine basis and as some of my customers a lot of my customers do watch these videos and a lot of my customers are from YouTube they can comment down below is like yeah Mike is always in contact with us so that's the last thing is a follow up process that that dealership may do or this individual sales person may do now a lot of salespeople don't sit here and really follow up with their customers once you buy a car you're out of their life and you're done they don't ever think forward enough today hey if I consistently talked to this person I can get some referrals I can get some repeat business out of it and stuff like that so that's the last step so with that like I said step number six is probably the most critical of where they're going to trick you into buying a car but it's really based off the foundation of all of this so I told you to get in the video that to imagine these as pathways there's nothing you can never do you're always going to come in and be welcomed by someone at the dealership if you've been there before it doesn't matter you may see the person that you recognize all the time because you've been going to the dealership for thirty years or ten years or whatever you bought ten cars from them they're always going to welcome you back like hey Mike how's it going that's a welcome right so now imagine you as a consumer and as a salesperson this image is in the back of my head consistently with the customer so you walk in and you throw your keys to the salesperson I want to know what mark trades worth right now before we do anything else happens a lot okay so now what you've essentially done is you were welcomed and then you went right to the trade evaluation you skipped number two number three number four you went right to number five so now what the salesperson has to do is get you way back here and start asking a lot of questions and and the type of person that I just explained most likely has been screwed around at other dealerships they think their car is worth more than what it's really worth I kind of explained it to you earlier everything's done a market based pricing just basically like any type of stocks or bonds or cryptocurrency or anything like that today may be worth this tomorrow may be worth this the day after may be worth this they all fluctuating obviously based off of the dynamics of supply and demand so I titled this video buyer beware how dealerships trick you into purchasing a car so basically I wanted to show you the whole sales process that a dealership does so that way you can go into the dealership more soundly more confident to know the process of what you're going to go through this is not something that really any dealership has done they don't have it up on board anywhere and now I can divulge to you what this is right here and how it works so to make this a little bit cleaner I'll take these eights off but you know you still have you know an 8 a 10 step process stuff like that and this is this is what I teach this to salespeople this is like a week-long course like I will set here on all seven of these and talk eight to ten hours per day on each one of these I did this in under 20 minutes so you can tell I can you can tell that I've kept out a lot of stuff but again the Welcome process is just hey welcome to the dealership the interview process is to fact find to find out what you're interested in how you're gonna buy the car are you can you afford it what's your credit line stuff like that select a presentation is showing you the car the demo ride is self-explanatory you're gonna drive the car find out what your trades worth you might walk around the service drive and walk around the dealership here the purchase consultation is the big one that's where you're gonna get to start the process of buying the car the delivery when you say yes and the follow up so again if you want to have a great experience obviously use me Chevy do calm is where you can get a hold of me at and then you know download my tips on the buying process of making yourself get a great car deal next time so I want to say again thanks for watching I really enjoyed doing these videos like this if you want to see more videos like this throw in the comments below give a big old fat thumbs up and make sure you hit subscribe and turn the bail notifications on again my name is Mike Davenport Louisville Chevy do Bachman Chevrolet little Kentucky have a great day and drive safely

Channel: Chevy Dude

Views: 600,698

Rating: 4.7556982 out of 5

Keywords: bachman chevrolet reviews, louisville chevrolet dealer, louisville chevy dealer, chevrolet dealer, bachman chevrolet new cars, bachman chevrolet used cars, used cars for sale in louisville, mike davenport, louisville chevy dude, bachman auto group, bachman chevrolet, louisville ky, vlog, car salesman, car sales tips, buying a car, buying a used car, buying a new car, buying a used truck, buying a new truck, car buying mistakes to avoid, car buying advice, car negotiations

Id: 44ig4q-wo0Q

Length: 24min 1sec (1441 seconds)

Published: Tue Sep 25 2018