Tech Support Scammer Falls In Love With Me & "Fixes" For Free [1.5 Hour Live Call]

[Music] thank you for calling thank you for calling support this is Kendall Hummel well they've trained I'm not exactly sure what to do hey you're off I've never seen anything like this before on my computer okay and so when what were you doing on your computer when you got that message on your screen there must be a message there on your screen right yeah it's kind of Barisan you know why I'm looking at one of them ah Shakira videos on the YouTube it says I have a malicious pornographic spyware risk where detected on there zero X a B zero 72 a a seven all right so generally what happened is like you know watch a pornographic spyware doesn't mean that you were watching upon a graphic videos or something it's just the name of all you know spyware which is there on your computer yeah it's gonna say like I mean don't get me wrong her hips don't lie but like I was just watching a music video you know okay so um so sir you know we need to connect you're like I need to initiate a remote session on your screen so is that fine with you what's that words that mean daddy that means that you know I will be like able to see your screen and then I will be able to check like why did you got that message on your screen and what kind of like how it affected your computer until now and what so what kind of fixes you should go for okay that seems good that seems good all right so sir what are using is the desktop or laptop sir yeah these are deal it's a deal laptop I believe okay sir on the on the keyboard if you see on the keyboard and left bottom of a keyboard there is a window key with four boxes on it do you see that let me take it let me take a peek here I'm looking right now okay I see something looks like a little bit of flag almost like a racing flag or something like that yes sir it's a flag over there on the key okay basically sir it's a window key so you need to press the window key and letter R key R as in romeo you need to press both the keys together sir all right okay yeah I see that it's like a little box over here says run top the name of the program folder document or Internet resource and windows will open it for you all right sir over there you type in a website for me all right so can you please type in IEEE Xplore okay yeah I can do that yet ah Explorer I Explorer okay yes all right and space and are you still there you yes sir it's I explore space the beauty of you w dot okay three W dot yes sir geeks GE e KS okay help h e LP alright h LP then one numeric one okay dot me or I've not now what should I do alright sir now can you please click on okay after that we can okay yes sir down there there will be an okay option okay and you were you say a dark name right like my kids always say those that the MAME so it will dot me an E okay so sorry about that okay oh that's okay okay yeah alright and I'll click OK here yeah my son he's always talking about the dank maymays and I don't quite understand it and what do you see on your screen now slowed and rap now it's a little bit long term at all right [Music] nothing's happened and yet nothing is there it just say it just says waiting waiting for King's help one that may alright so you need to press that window key and letter R key one more time and the box will open again and type in a website again for me maybe because you know the website was incorrect what I told ya maybe I did they're wrong maybe I did that wrong what was your name again by the way so my name is Kendall okay is that with her is there with accuracy so it's key okay all right thank you okay now what do i what do i do well what do I need to do candle all right so just make sure the initials are small all right and then you have to type in I okay explore e XP lor e space all right www.ge.com it's not owe any sir it's just one okay number one yeah dad I'll be there for four okay you do that okay and then dot me Amy yeah I'm clicking okay here but I don't say I mean maybe it'll take a little bit okay let's see you know what's this next on your screen I mean I do believe I'm number one right no like it's okay because you know what happened is like most of the time we have to tell you know elaborate this particular website it's very nice way so that customer really understand it right yeah hey let me ask you while this loads you seem like you understand stuff about the internet my son he just texted me you said oh Claire he said bbl 420 fire god I have no idea what that means TBL 425 425 God bbl he said that that's my son yeah he texted me there okay we're are these geeks help support connection download Windows setup or download Mecca Mecca file secure connection all right so over there you need to click on download Windows setup alright let me give that one a click I'll just click it right yes sir ok di-did give that one a little click there it looks like it's doing something there ok and what do you see on your screen dance like a nothing yet ok let's wait for some more seconds sir yeah I think this uh this geek geek Hale place and I ain't moving too quickly you know ok how many seconds do you think I'm gonna have to wait for this sorry totally depends you know or sometime it it comes really fast and sometime you know it depends from computer to computer basically yeah I think I might understand little tiny bit okay okay so I wanted to ask like how are you protecting your computer protecting me like what yes like what kind of antivirus is installed on your computer I'm not sure about that my son you know he helped me out with all kinds of stuff like that I know once before he told me he told me he did something to make it a little bit more protective but I don't know to be quite honest with you my son he's in high school and I haven't really had to talk with him yet you know I know he's a I don't have to go after parties and everything but I I haven't really built up the courage to really yeah but give him the talk I'm not sure if it really understands how to protect the computer you know you guess what I'm saying yes I know I know what do you think so any changes on your screen right now nothing yes it's a it's go real slow real real slow okay don't worry we'll wait for that and how old is your computer sir hello I'd say my computer is like two years old maybe three years old at the month okay I'm not sure why I keep clicking it over and over I'm like oh here it is do you want to run or save setup dollars all right so you need to run it there will be a box saying run you need to run it all right click around ok I'm clicking around right now and what do you see on your screen next ok yeah let me ask you this what tom isn't over where you are all right so um did where'd you go I knew that might happen if I ask their question I think they're watching me right now I think the government's having the real time that's why I asked are you still there Kindle yes yes I'm there I'm listening yeah it's just asking her I think they're trying to keep the farmers to know the real time they don't want to have to pay as much money for the crops anymore you know the government so I'm just trying to figure out what time is it like like really what time is it so we are located at Los Angeles and our time zones and MST and right now it's like 9:30 right now over here laughs Sam's on this mountaintop you see it all right so we fall in PSC and the time zone and so we are having 8:30 right now oh okay yeah that's really did that did the table just change on you I knew the government or so no I knew it really I'll tell you what hold on let me get my tinfoil hat out we continue fun with it hold on a second okay all right I got a little box on my screen here I knew it I knew they were trying to keep this virus from no one to time it says enter pair key right now yes sir sir I will generate a bear key for you all right all right I just had to adjust my tinfoil hat okay so our into farming you do farming something like that yes um how do I do okay cool it is very cool actually I mean it's one of those things a lot of people build a lot of people don't think about it as a career choice right yeah I'll tell you what there's a lot of cash crops you know what I'm saying you get into soybeans tonightís apples Amberson banaynays anything like that you're good to go okay and all right so you need to enter a parakeet all right you all right start session you say okay yeah all right you know the other thing that's good about being a farmer cuz you can just I mean I'll tell you what you go outside and it comes just eight eight eight apples and bananas I'm tell I'm telling you got as much as you want you barely have to go to the store oh you know and extra stuff yes that's true how many times do you have to go to the market to get you know supplies and all that for your week so like maybe twice a week or twice a week we have to get you know you have to go and get vegtables and yes yeah for good that I'm not about that life hey I'll tell you I'll tell you oh you should know you should definitely consider being a farmer okay that's a lot that's a lot of walking or driving or biking to the store amount right yes there is it's like lot of driving and what do you like what do you grow sir what are you into I'll told you I'll do quite a bit of growing but if you ask him what I'm really into if if that is what you're saying I mean yeah what kind of crop you're growing at you're like place what kind of crop up girl I'm not sure I'm not sure I'm reading this right are you asking about like my farm or something else yes sir I'm asking about a farm like Oh what do you grow sir I'm sorry about that well this this year I did a lot of corn what a bit of coal okay my son he kept telling me to look into Central called Devils grass but I never got around with a cabbage has been real big for me a real big seller okay all right click start session like 17 times are you what's that do yes so don't don't like it my like don't like it anymore sir because you know after that after few seconds it we will be connected okay okay yeah cuz I clicked it the whole bunch I can't wait for you to be here to be honest okay no I sir are you well have you ever had a garden or anything like they yes we I do have a garden a lawn you here you go wet your tables over there yes through wet your tables over there yeah what kind of visions you're trying to grow like maybe winter vegetables like carrots and spinach that's smart you a thinker you know I mean you got a dry sky over there is it is it dry or like a wet cows got wet wait you can consider eggplant or actually I heard baby if it's if it's way it yes eggplant is a good idea not bad right all right I can see your screen right now so in front of me okay no way that's real nice guys so I need your permission to go ahead and you know look at your computer I can yes ma'am you do you can look at whatever you need to all right so first of all I just want to check you know what kind of antivirus so you haven't installed any kind of antivirus to protect your computer I'm sure you know you serve your computer a lot and you haven't protected your computer until now he not too good with the computers but he does he uses this computer most the time you know to get everything to get everything set up yes so you need to protect your computer you need a good anti-virus to protect your computer sir I wanted to check that you know that message which was there on your screen just hold on I haven't seen that message in quite a while it was there when you called me up right my Shalini he was able to get that off but I just want to go ahead and give you a call double check everything was ok I gotta make quite a few ones on prime purposes this evening all right sir so most probably you have a spyware on your computer let me just check okay all right let me ask you what do you think of that handsome man on the screen up there yes are you are a good-looking yes you're a handsome there down I mean there's my buddy Jeff that's that does Christmas Karma That's not me I feel oh man are we thank you I wish I looked as good as there I thought it's you I mean I'm pretty good I'll do look I mean I look okay all right so are you using Windows 7 all right and this is the configuration of your computers let's see you know higher system drivers are working yeah I'm just I'm a little embarrassed right now I'm not too good with lady folk you know I don't get I don't get out much I'm working on the farm so often you know oh hi oh dear you go to a bar some near bar near you your place or somewhere oh no there ain't a bar for Locker I don't know well living they said the miles around here I'm kinda in the middle of nowhere you know what I mean all right sir over here I can see some of your application it has been stopped you know this should always be in running position okay made no stop no no it's not because of that sorry they get automatically they get stopped why because you know because we don't service our computer most of the time like some people they don't service their computer we call it optimization technically okay after optimization what happening you just seem like you know after servicing your car your car boost up the speed and it's torn up regular torn up and tune-up is done to your computer where you're most of the applications which are stops you make them run okay with a lot of things lately you know my son he signed me up for this website it's called farmersonly.com you know that one you don't have to be lovely if pharmo only you know that one cuz my son he told me I might be able I get on there and find and find somebody but my computer's been so slow and I've been it's been a little bit difficult yes sir sure your computer is not that bad um and like if you like service your computer it's only always like at least two or three times here so it will automatically automatically will boost up the speed and everything okay don't worry I'll fix that for you sir okay yeah I mean I was working on my tractor earlier you know I think I think the lady died I'm sorry not really I think my uncle you know I think he wants my tractor but I've been I've been having to work on it quite a bit lately and I go out there in the garage and I just pretend like it's broken and I spend hours on it because I think my uncle he kind of wants to take it from me he says he says that my father was supposed to give it to him it's like a it's a it's a long story long story but I've never serviced my computer before is that is that real difficult you gonna have to walk me through it honey I mean you don't have to walk through it yes sir all right sir over here I can see that you know some more of your services your microsoft services has been stopped okay completely and you need to make them in a run position as well we'll go to the window error reporting which comes up whenever there are errors with your windows okay all right sir now I can see like again there are so many Airport things they run a computer yeah all right now I don't see anything though yes sir sir it's getting downloaded actually yes over here do you see these error reporting's these are you know messages from your windows all those things I've never seen that before yes sir so these are basically people generally don't know about them as they are you know collected at the back what they do is so what is this basically you know your computer is made of Microsoft software okay and those software that particular software send you these error things to update at time to time so that you know you can install and download new stuff on your computer okay right okay yeah I'm not I'm not teaching about that because like I said my son what's a fault what's a fault Bukit I see a whole bunch of fault buckets I've never I've never owned one of them before how'd they get here all right so these fall buckets are basically these window error reporting okay which comes under four bucket okay and these fall buckets are basically you know they are see over here the name is the window update failure when there is a failure which occurs okay when there is no update okay there's no when we don't update windows basically a window applications okay so that's not like there's a hole in my bucket dear Liza there look like that whole thing in like it it ain't working too well you know that song yeah there's a hole in my bucket I realized computers used I didn't realize they used buckets alright so I'll show you sir one more thing so these are again you know are you saying you know what my son he was trying to get me to clean out my computer before he was showing me all the all the dust at the bottom of my computer is that what you're talking about like the updates just fall right down to the bottom and they collect his dust or something like that something like that yes okay so will fall but it's just like a bunch of dust at the bottom of my computer cuz I could get my Mac in my I could get my vacuum out or or is it more complicated than that it's not complicated I mean like you know the thing is you need to error buckets and fall buckets or something there's this you know when you have to update window application I'll show you the junk files what you have which are collected at the back of your computer ok and I can see you know is really active acting strange see alright so see you see that that is because you have message I where there on your computer you see that the screen is coming and going all right that is maybe weak because it has been affected really bad with her so do you recognize any of the files aware any file aware do recognize them I don't think so I mean hold on all right I'm trying to read them but there we all right so if we login ok so we're loggia I'm not sure about that well how long you think this gonna take cause I I'm calm nervous about this but I thought I thought maybe I could sing sing a little song for you while you work wailing yeah you can think you can go home this my own is for my personal favorite I put a little different speed [Music] I hope you like it yes sir of course go ahead [ __ ] thinks my tractor's sexy he really turns around sees always standard nightmare while I'm choking [Music] she likes the West pulling while still laying up to the land she's even kind of crazy about my father most and she's the only one who really knows who really understands what gets me she thinks my tractor's sexy Wow wow so very nice it was so good thank you so much thank you calmly yeah but I've been practicing quite a bit okay and you sing really well yeah I mean thank you did you like that song yes cause guys yeah I mean I could sing I could sing other songs do I mean what kind of what kind of music that you're like oh this one's good I like um jazz music like I mean like what kind of jeaious I like Bob Marley kind of music Bob Bob Marley kind of Jason yeah I don't know I'm not sure I'm as good as Bob Marley that's for sure a little bit funky for you though like if you like like a funky jazzy come play okay [Music] [Music] do you sing it all if I just kind of jam no I really can't because I'm sitting in my office and you know I know people will listen to me what what am i do I don't like to sing at all no I like the thing that I want I won't be able to think because I'm sitting in an office you know what if what if we write a song together I bet you have a beautiful voice this one for you [Music] I'm appreciate it you're fixin my computer I bet that you would feel back I'm not I'm I'm so nervous right now I'm so nervous okay why don't you why don't you sing a little verse for me so I can not sing because I'm sitting in the office you know but I can listen to you for sure what's that that you got right there I'm downloading and I'm running a tool on a computer okay yeah that's like a yeah is that like a Windows kind of thing no so this is kind of like you know it's all let me know what kind of infections are there on your computer okay you go look at some an infection or something laughs okay you heard them gassy bass song at all no I haven't so go ahead and sing that please I mean it's real it's real different I've never I'm not sure I've done it before [Music] it's real up become song you know what I'm saying hold on let me try it's a new song mother pogchamp okay from far away I'm looking at to you and I'm will say hey hey got sea bass I'm looking at you with your Ponte face we look we look at each other we just get cancer you know have you heard this one at all yes sir for a very long time haven't you haven't heard it for a while okay so you hurt you did hear it once the farmer though yes so can you sing something like some could you're one of your favorites so in one of my favorite songs all right here I'm getting yeah I'm getting so nervous though you know I mean I would just think what you sing along with me are oh no no I wouldn't be able to because you know I'm sitting in an office all right you said that before I keep forgetting I keep forgetting well I have a cup at least pick right you there's two different ones about one's about the ocean and the other one's about dancing okay which one which one would you rather hear about about oceans or dancing ocean oceans I like it a lot so it is one my favorite is one of my personal favorite just make sure I got a dollar I'll start off a little bit slow all right well [ __ ] man take me by the hair and leave me to the length that you understand all shouldn't man the boys to the corner of the globe is a real trip or off it man the crust ever ten maddened by bad set soaking up the thirst of the land ocean man ocean man take me by the hair and live it to the land that you understand [ __ ] man the voyage to the corner of the globe it a real fresh ocean man the trust of a ten man Bob I'd say so give not the first of a lion lotion [Music] I'll just get to you I get tears quite a bit when I it's so pretty it's such a gift it's so Kindle you have to tell me I heard that one before about some my heart out there for your Kindle I mean I really did mm-hmm okay and I fix your computer don't worry now you're you're fixing it all right yeah I'm kind of working on it okay so what do you need to do is you need cause I have a war is that because I have a warranty no sir you know I'm trying to fix the problem you're facing like you're facing a problem of a spiral kind of spyware on a computer I have kind of fixed it and but what you need to do is you need to put her antivirus to install it you can buy antivirus from us as well and if you go ahead and wanna buy it from market you can you know from a local technician or from local store you can go ahead with that as well so what do you want to do I mean I mean if I could have a whole if it could be free like you're saying everything's free this time all right so right now you know antivirus is something our technicians will you know download that for you but okay I mean so nothing wrong other than like nothing wrong with the computer other than a virus isn't sure I could just have my son take care of that for me yeah yes sir he will put an anti-virus there install it for you and otherwise I've walked on your you know computer I have like tried to fix the virus which you had on your computer all right okay so there's no more virus anymore now that you cleaned it off you're saying that's real nice yes that's real nice and what you need to do is just you need to put antivirus you need to install that one on your computer okay okay yeah and I could just acapella just go like Walmart or something and pick one of those up yes okay that's real nice of you you were very you're very good you're very good at fixing computers instead oh thank you so much how long you been how long you been working for that company you're working you're working with oh I've been both working with this company those two weird sounds you know this is a scam right you saw her go to event viewer and all the things I think she's just switching it up either she feels for us or she's new and has no idea hello to hold two whole years right yes yeah two whole years long time alright and what have you always been doing this part where you like connect to computers and everything yes oh you know I'm into like I'm a computer savvy I'm a technician I'll we'll do that all right yeah I'm not too computer savvy all right so I've tried fixing your computer okay and now you can take care of ourselves your computer and just ask your son to put a very good anti-virus to protect your son very okay appreciate I appreciate that I appreciate is anyway I mean should I should I just go ahead and like can I give you a review with all the luck is there a way I could thank you further no basically you know um yeah it's okay you can say me like directly I've done it for free for you I don't want like my company people to know about it you know you're saying you're not supposed to fix my computer for free but you did it anyway that's again that's again that is that and all right sir it was nice talking to you and I have a number by the way and I want to talk I will give you a call back for sure okay you're saying you're saying you don't talk to me again Kendall no I'm saying that I have your number and I will give you a call back again okay and less real massive yeah I didn't realize you appreciated at the time we're spending together so much Savior I thank you so much for you know singing and like it was so it was such a good dose this was so nice I mean I didn't know I mean if this was farmersonly.com how would you rate me like a out of ten points I've never had anyone say anything like that about me before why why do you think so why you think so I'll tell you what I'll tell you hey let me okay I mean okay unless real NASA I don't want to get you in trouble and all if so so you're saying like you've only been working here for like two whole years before no yes okay yeah all right all right any any change my son can I get my son a job over there yes sir of course of course why not I'll send you all the details you know I will give you a call back and I will send you all the details regarding our company okay can I give you can I give you a different number though yes you can write it aware yeah let me give you my cell phone okay that way because this one I'm cold I'm just calling from a home phone but you know you might get my son or someone else if you call so I'll give you my personal I'll give you my personal number alright either write it away yes so you could write to numb over you are you tired to not cancer yeah I'm tired I like them I like you know shift is getting over and I have to go home after that oh you got to go home after this alright yeah I can write them your number anyways yeah I got laid on you have you have a number us and try to contact you in case anything you know in case we want to I mean talk or something like this cause you know I'll give you my number I'll give you a call on this number and then I will give you my number okay because right now I'm not supposed to give my number on the call you know you're yawns are contagious I'm getting real sleepy myself all right okay I just wrote to numb but now with me your number is you know with me right now oh good all right can I appreciate that and I'll give you a call very soon okay okay yeah I mean I I got I got I got just but you know I gotta be asking yourself it sounded like in the very beginning another call that maybe you were you were reading off like a reading off like a whole bunch of script stuff like you were doing a whole bunch of check marks and boxes and stuff do you do the same thing for every computer yes we do that we technically see you know what what's wrong with every computer like about these services and what kind of viruses are there on your computer we do that and like you know I'm a wireless expert we have a department which is a wire expert so if there is any problem related to warrants on anybody's computer the phone automatically comes to us okay and we work for them we help them you know recognize the virus over there on your computer and then we inter transfer this call to IT professionals who further technically you know do the cleanup and tonearm like that install antivirus and stuff like that okay hey candle can you do me a favor I'd really I'd really love to talk to you later it I mean even here even if you like text me or something you know we could talk about like farming or computers or like anything like they and I'd love for you to talk to me later all right I'll give you a call for you know by like day after tomorrow it's fine I'll give you a call and we'll have a talk okay yeah even or even just you know Lux shoot me what do they say you know shoot me a text you know cuz I I mean I think I think we really have a lot we could talk about you know what and I I'm appreciating you thank you kindly I'll do that I'll shoot the text for you okay thank you thank you so much Kendall you have a great you have a great evening oh [ __ ] man I don't want to hang up you first you first okay all right so have a great evening ahead so enjoy but I still owe you stayed on the lime candle all right bye bye and take care of yourself okay come on hello Oh kinder I thought you'd gone you want to keep talking don't you alright okay bye then I'll give you a call and day after tomorrow okay okay bye oh my goodness I don't know what to say right now oh my she hung up by the way oh mylanta oh dear thank you for calling tech support thank you for calling support this is scandal ha my help hello can you hear me yes ma'am I can hear you very well we're going to have to speak up just a little bit my grandchild Tyler made that for me okay yes it's beautiful do you do any art work yeah sometimes I do that sometimes I do that okay who have done that for you your grandchildren yes Tyler okay that is so cute it's so beautiful alright so you said you're looking for something on my computer yes no no I was trying to figure out you know your computer is really you know a it is like getting very slow right now so I hardly do I can do anything on a computer just wait for me for a second my grandchildren do quite a bit unless computer I've had it unplugged for quite a while okay and when did we bought this computer ma'am not that long ago it may be maybe just a year or so okay I used to be a part of the art program at a local college they would actually paint on me I didn't know some of the time I wasn't supposed to be wearing clothes but they at least gave me a little seat to put around me it was what they wanted to learn to draw the human figure okay he gave me a discount so I could get a cheaper laptop okay all right ma'am what you need to do is you have a laptop like okay but you need to protect this as well okay you need to you know protect your laptop like really nicely you need to put a very good anti-virus there - you know - so that in future your laptop won't get affected by any virus otherwise you know spyware or any other wireless can attack your computer you know in future all right because I think so because already there is a spyware on your computer with this kind of you know because of what like your your computer is getting infected it's a spyware yes ma'am which is like really affecting your computer and plus you need to put them up very what's that mate ma'am that means that you have a virus there on your computer virus yes ma'am can they see me right now through my webcam no ma'am they cannot see you but the thing is they you know kind of you're like you know they just if harm your computer they do infections to your computer and try to destroy your computer as well yes I'm like they steal your credit card details as well sometimes like you know if you do online shopping or something they try to steal information from your computer spyware does it take to make a pirate man viruses are different spyware is different it is a kind of a virus okay like there are adwares malware spyware Trojan virus there's so many kind so many kinds of viruses this particular like spyware is something you know which even like single virus can like do a lot of harm to your computer my computer hurry ma'am I'll fix that for you and plus naama you know you need to put you need to protect your computer okay so in future you are our Idol so thank you you need to put our good antivirus you know which actually five and put it's like a protection ma'am you know which helps your computer to you know you know stay away from viruses and viruses doesn't easily come to your computer okay so everybody have you know these days everybody have anti viruses installed on their computer it's very important to you know protect your computer to that haha left makes total sense yes also looking at you know when I was a little girl we had time riders but none of your fancy stuff okay did you have to go to school to learn about all this basic you know education for computers is in schools only and then you know if you want to study computers you can go you can you know like do oh you know make an option like in your one of your subject your main subject and higher schools or college you can make it your main subject as well to learn computer and to become computer professionals you know and how long have you been in the United States darling I guess now we are since like ten years now almost years Wow you sound like you sound like you're in Seattle are you wouldn't say a ttle darling new mom Br located in Los Angeles all right that's India what is it the Mountain Time Zone right ma'am it's PST Pacific all right ma'am you're on computer okay you see over here some of your files have been stopped okay you see that you see that some are running and some are stopped so you need that you need to like an awful lot that are stuck right there yes ma'am so you need to you know protect you know you need to give service things to your computer as well because all we're saying you know computer is like you know optimizing we call it optimizing so everything is like you know when you service your car and it starts after servicing your car it starts running really you know really fast it works faster you know do everything faster and regular clean-up and tune-up and Sun to the you know I made a cherish my computer I bet I know how to I barely know how to fix anything around the house except maybe my sewing machine I use that one quite a bit only a technician can do that for you can our computer person who is a technician or you know in a local store you can go to a local store they can also fix that for you just don't be able to clean my monitor yes ma'am they'll be able to do that man don't worry we we also do that for you I can also do that for you because I'm also a technician okay thank you all right ma'am over here that you see there are so many error messages window error messages which you know which which are there on a computer and become one your computer out there face how do I get so sure ma'am you need to add told you need an optimization after that it will be like in a good position okay alright mom I want to tell you about don't worry these are all fixable and they're a lot of them you have to get rid of leg so that you saying you got that's a little bit overwhelming I certainly want my computer to be safe yes ma'am and exactly you need to make your computer safe plus you have to make it efficient as well so that you can you know work on your computer like and your computer doesn't get like I did the song mmm no ma'am I'll do that I'll do that computers bit your computers bit slow so no I'm just like by mistake I clicked on something else alright ma'am I'll let you know about the problems your computer is facing right now alright ma'am [Music] okay so now mama you have to get rid of spyware which is already there in your computer okay all right and then there is then you need to put a good anti-virus not only antivirus need to put a complete network security complete yes ma'am network security means Internet like the way we use our internet and your Internet I'm sure it is connected with the modem right so you need to put a security over there yes ma'am over there you need to put a security so that you know in future you don't face any more problems like this okay you know virus can affect your computer and if this is something ma'am all people you know everybody who uses Internet they put a very very good anti-virus to protect their computer from viruses right all right so you need to put a good anti-virus and it should be either from according to your you know a computer web root is the best option you should go for web browsers are very strong and device and it's very nice and another antivirus you should go for his um this is a pack of antivirus complete network security means not just antivirus like a book some these are not boosters these are like you know they you know they protect your computer like a security guard they won't let you or you know any kind of virus enter your computer right now the you have a spyware we just say that like God yes ma'am which protects your computer and which keeps away the viruses out of your computer all right you need to do an anti-virus and T ed we're okay it is a path it is a pack of anti viruses computer that's such complicated how long have you been doing this darling you child very good mm-hmm I've been doing since like two years now all right anti-malware and we pop up all right not only this you need to do an optimization to your computer younger I I had to get the smallpox vaccine that's made me stronger too it was very noticeable but I got a scar from it it's my computer going to have a scar no ma'am optimization means that you mean you know you need to service your computer like at least two or three times a year so that you know it won't be slow anymore and yes of course you will see the effects you know your computer will start working really fast and it won't hang up anymore okay that happened to me it was almost immediate I went home and usually I could barely do a pull-up because my older brother he had one of those stars and but the door but when I got back I would I could I was able to do one can you believe that really yes darling I tell ya mom I just want to know like when you bought the computer when your computer was new okay so at that time your computer you know was really fast right it used to work really faster before right yeah and now it's like getting really slow because you know you need to optimize your computer all right so ma'am you need to you know there are a lot of junk files as well and you're on your computer like junk files are files which are like unwanted files okay which get downloaded on your computer unwantedly and they multiply themselves and so the more you know it is covering a lot of space on your computer so you need to you know get away from all those files as well and then after that because it is called like you know doing a tune up to your computer tune-up means that where you you know delete all those chunks out of your computer you just throw them out of your computer all right all right these are the problems what you're facing on your computer right now and I will let you know about the pixels all right man we also do provide services all right we if you go ahead with services from us you know we will help you get rid of the spyware okay and not only this we will install a web root antivirus web root is the company ok so we will you know it's a number one number one company in the u.s. so we will help you get the best of the discounts for from you know from the company and help you get into you know get a complete network security for your computer so that in future you won't face any kind of you know problems and your computer is always protected okay so we will install it over here on your computer okay and we will also do optimization for your computer under one license it is all done under one one license we will help you get rid of spiral put a complete network security on your computer we will also optimize your computer okay we will give you servicing and free Microsoft will also be you know updated on your computer if your computer needs that okay and not only this I'm not doing memes or anything because I want to see if she actually scams us which it seems like it emails regarding any websites regarding anything you want to install anything on your computer regarding arts and if you face any kind of problem our technicians will help you all the way around so we have 24/7 services you call us anytime and we will be you know fixing your computer online okay you don't have to take your computer to a local store or you have to call a technician to fix your computer anymore okay alright ma'am so I will let you know by the fixes okay so we have man what kind of we have like five year subscription and lifetime so which one would you like to go for well I'm not sure how much longer I'll live darling but that sounds nice alright ma'am should I tell you how much it's it's gonna cost you I didn't realize it was going to crash but Sharon go ahead okay Mami's you know people life you know and I'm a gnome will help you you know get rid of spirally I'm saying will install in everything in that and plus if you buy you know if you're if your son daughters they buy a new computer you can register them with us we will provide technical support to them on your you know to their computers as well okay under your license as well from the life the lifetime will cost you around four nine nine point nine nine dollars okay and germ and five-year one will cost you around after discount I'm telling you it will cost you around it will cost you around three nine nine dollars so it'll cost you like this mmm-hmm so I guess you could give me some sort of a discount if I gave you my AARP card he RP card yes this is like this is my entire month of Social Security income from retirement okay it's a kind of cash card now it just says I'm a member it's basically out for the older people okay we get discounts at the store I was at Safeway last week and I got 10% off my hand when I clam by entering a girl and the doctor went ahead and gave it to me half off you know I'm on Obama care of all this I thought he was supposed to pay for these sort of things I don't I guess I don't understand yes ma'am Obama had this policy of like related to you know health issues yes he made very very good policies but I don't know when they are not getting executed I was talking about my computer I thought the government was supposed to take care of that okay all right ma'am do you have valet credit card or a debit card something like that or a cash card yeah I have to go I had to go get child cream the other day and my insurance company called me about 16 times I don't bowling on Wednesdays when the Senior Center has a bit of a tournament if we can if we can win this time I kid you not 10% off lunch at the bowling alley any time for the rest of the year but my doubts been really acting up a lot lately and then when I was younger I used to do quite a bit of dancing to jazz music you see and I wore a most the cartilage in my knees do you sing or dance or anything like that yes ma'am I like I like dancing and not singing that not but he has a cause dancing them she must like music what do you when they attend what kind of music to your life I like to jazz music yeah you have music to follow it was like at our and it has a little play yes ma'am of course I love listening to that I love listening that ocean you know ocean music country yes ma'am ocean and can't return oh really okay I really like that one ocean countrymen all right number them do you want to go for one year fix as well we do have one year as well program as well you want to go ahead with that hello hello sorry I take my hearing aid cut out for a minute what was that so Momo what do you want to go oh lake over here ma'am what kind of fixes you want to go for ma'am I think I'd like to go with you said there's a one-year plan as well yes ma'am hello I take the five year plan would be safest to be honest yes ma'am it's very good but I think I should you should go for a lifetime because it's costing almost the same and the lifetime one is like you know it's all so good like it is a were like you know if you want to go ahead with six seven years like more but okay if you want to go for five years I can make a plan for you then them well maybe we come to the lifetime I mean we do a loan folks a yoga class and recently we've been learning the spinning kick that's a pretty good yoga classes well it's their modified yoga classes we do a lot of breathing and you know sometimes we like we're Oh Lara we rub our hands together and in different rhythmic fashions and we hum you know we have like yeah yeah oh no no nation have you heard of ASMR before ESM are right there's a class I've been taking on that too it's very relaxing yes it's a kind of a meditation now you know which help that's agreed could you just whisper into the microphone pecan Sandies mm-hmm that sounds great mom I think it sounds real life a lifetime now that I was able to split the other day at yoga's I'm still very flexible at this age so I might live for a very long time mm-hmm all right so mom we will fix a lifetime god it's a very very good opportunity to grab this one because you know some other agent would give definitely give you you know a higher rate on this so I'm giving you a very good discount on lifetime one so now what do you want what do you want to use on this a credit card of yours or debit card I'd like to go with many club card won't work my only tip if you have to have it card week in vogue you have debit card with you ma'am let me ask you how much wouldn't be an up dog up dog mm-hmm right how much would this cost an up dog all right now hmm now it will cost you almost the same okay if you want do you want a discount on this lifetime one but I'd like to pay in an up dog do you need I need the conversion for it conversion for it alright mama you know what we only do you know we all live with the credit card debit card and the cash cards ma'am so I'm you don't take up dog I'm surprised ma'am we don't take up dog all right are you are you absolutely certain I mean it's all the rage all right well let's go ahead then all right ma'am let's go ahead and make a payment and would you like to use your debit card man which one would you like to use for here's my MasterCard all right now that is fine it is a debit card ma'am or a credit card credit card I'm having a good evening tonight have you had a particularly pleasant evening pardon me ma'am have you had a pleasant evening tonight I know I am you have one okay so you've made my you've made my day quite a bit easier don't worry ma'am after the like you know after this call of mine you know or your our technician will start working on your computer okay and after forty to sixty minutes you know your everything on your computer will be done and you know and after 60 minutes you will receive would you know call from our technician that everything has been fixed on your computer and you know you will see the difference you will see the difference on a computer it will start working really really good and everything will be fine on your computer okay alright so do you already have my credit card then no ma'am just you can bring your credit card until the time I will open a payment page for you alright alright you know I I met a man today his name was Ed okay and what was he saying to you where did you met him well they they brought us out on the town this afternoon at also shop we got to go we got to go ice skating well rather we got to watch people kill ice skating I like I certainly wouldn't be able to do that myself and he was sitting next to me and well when it was cold I I was I was shivering a little bit and he offered me his jacket and then he told me all about his fireman and all about his life growing up very nice very nice do you have anyone going in your heart or someone that you've met recently yes ma'am I have I'm like you know I have a boyfriend like you know and I'm really happy where they marry I'm dating him since five years now all right um um hello can you hear me that seems real nice yes I want to get married to him have kids with him are you talking about babies yes that's not a real big step you know yes but not now maybe like after three or four years maybe see a Microsoft technician - no mom is into real estate real estate all right he sells home yessum cold and flat apartment yes ma'am he's there in Los Angeles I'm sorry no ma'am I was just saw you know making a plan for you but mad you bought you know your credit card is with you right now right yes yes ma'am then I will open our you know page for you payment payment page for you yes when I was a lake teenager or something how about you ma'am you be you been to Disneyland yes I have I found it to be quite pleasant I'd like to know something if you'd let me use the computer for a moment staff darling all right of course of course how does minimize it no that's that's me I'm trying to use this okay can I ask you a question you know uh huh mm-hmm do you have any notes in front of you or or a script or checklist or something like that alright now I have to yes I have a paper with me pen and paper with me yes just a pen and paper you know my grandson Tyler he showed me this article the other day okay nickel supports campaign before yes ma'am really get a lot of calls regarding this yeah because it says that the scanner will typically attempt to get the victim to allow remote access to their computer and then they rely on a lot of confidence tricks built into Windows to gain their trust for examples of years Event Viewer or go to the command prompt and I think a lot of these things might be right in your right in your script isn't that right no ma'am I don't think so we over here um this is for like people who do hacking and we don't do that we give you know ma'am complete technical support like right yes you do you did this on the computer a second ago that all right I mean you kind of went through the computer and and made up some problems with it you said the services were stopped and the and you were talking about all the viruses candle candles gone candle bailed the second I switched voices probably shouldn't have done that but I wasn't trying to be mean chair I wasn't trying to be mean I just wanted to be honest with her on the off chance that you know you didn't know all of that stuff as I do sincerely hope that she thinks about it like if she's if she is new I can't figure her out she seems like she's almost brand new walking the narrow narrow narrow the disconnected call disconnect the call does this connect the call it's all slow we're not we aren't late okay disconnect the call disconnect the call does this connect across [Music] you

Channel: Kitboga

Views: 1,028,379

Rating: 4.9182773 out of 5

Keywords: scambait, live, tech support, scam, love, dating, ocean man, fake microsoft, zeus virus

Id: 7FrLpd9ZUq8

Length: 96min 24sec (5784 seconds)

Published: Mon Jan 29 2018