It's real. You're not accepting
how serious this is. There is a homeless shelter
in the middle of the front yard. God, it smells like urine. What's going on? My brother's
invading the house. Who are you calling? The police. Now I'm away from anybody
who can bother me. I had an immaculate house. My mom's hoarder. My dad is a hoarder. I think I am also a hoarder. There ain't no freaking room. Gimme it. [inaudible] but I just can't
see giving up right now. [theme music playing] I am Andy, and
I'm a handy man. I'm not sure if I'm a hoarder,
but I believe I am a collector of certain types of things-- computer equipment, stereo
equipment, bicycles, cars, and engines. And I know how to fix
most of those things. So if I find something
that doesn't work, there's a good
chance I can fix it. [inaudible] Sometimes I may collect too
many of certain things, yes. I'm Alan, and
Andrew is my brother. Andrew and my father both
shared the same dysfunction, the same desire to hold on to
things and not let them go. Andrew is clearly a hoarder. It's the most extreme case of
hoarding that I have ever seen. Being a hoarder in a house
with a hoarder, my father, two generations of hoarders
living in the same premises created a disaster. I'm Mary Anne, and
Andrew is my son. I hate to see the house that
got such a terrible mess. We were just trying
to find some way to get Andrew in
a different path because he had become so
settled in living in his dad's house, a house that's
so full of stuff that you couldn't even
walk on a floor anywhere. You had to climb over stuff. This house is a shambles
compared to the other houses around it. It's a nice residential
neighborhood. Prices in the neighborhood
started about $700,000 for a house and go up
to well over a million. ANDREW: I'm not surprised
that Alan reported me to APS. I think he must have
been telling them that I'm not competent and
that I need some kind of help. And, of course, I
didn't like that. ALAN: After my father passed
away, I came down to New York from Massachusetts and saw
what the house looked like. I hadn't been there for a
while, and I was shocked. When I went inside, the
smell was atrocious. It was just vile looking. I wouldn't put my dog
in a place like that. It's just unbelievable that
a person who's 91 years old could be subject to
that kind of treatment and have anybody
feel that that's OK. ANDREW: My brother may think
that I should have judged that the house was
not good enough to stand for various reasons. One of them is that the furnace
wasn't working in the winter. ALAN: My father was
hospitalized in January after catching pneumonia. I think it's very likely
that he got pneumonia because of the conditions in the house. The furnace stopped working. My brother put electric
heaters in this room was filled with newspapers. So it's very fortunate
that he died of pneumonia and not being burned alive. I think my father decided
to give me his entire state because I helped him do all
the things that were necessary, doing anything he asked for. ALAN: My brother wrote a will
and had my father sign it when he was very sick
and in the hospital. He was so ill that
he couldn't even sign his signature on the line. In the will that Andrew
wrote, I was left $1. ANDREW: I am not convinced
that my brother deserves any part of the estate because
he didn't treat my father with respect. ALAN: I don't think it's
fair for any one person to get all of it. I think it's fortunate that
Adult Protective Services is available if help is needed
because Andrew will not move to a safe environment
for himself, and it's hard to know what to
do when a situation like that. Do you let somebody
stay in a place where one person has already
died due to the conditions there and let another
person possibly die or become very sick? It's a hard situation to know
what the right thing to do is. I'm Shania. I'm 14, and I'm in eighth grade. I do feel like my
mom's a hoarder. My mom buys a lot of stuff. She buys beads, which
she doesn't need. She buys clothes that
she doesn't need. More beads. My name is Belinda. I'm 37 years old,
and I'm disabled. I believe I am a hoarder. I had an immaculate house. I mean, immaculate. Nothing-- there was no dust. There was no dirt. Everything had a place. It's basically like when I
got sick, my house got sick. My dad is a hoarder. My name is Kevin,
and I'm 52 years old. He's a hoarder of bills. I just save all the
bills for years and years. I think I am also a hoarder. I collect a lot of
baby dolls, and I got a bin full and the half a
bin full of stuffed animals. BELINDA: She's got three
Pedro's full of stuff, and she won't get
rid of anything. And every time I try to
help her clean, she'll turn around and walk out and
scream and shout, yell stop. Well, you got to realize
that it is serious. Well, I do realize. I am known to have tantrums. I take out my aggression on
my stuffed animals, my doors, my walls. I kick the stairs. I stomp on the floor. Shut up. I'm not going to shut up. I feel like I'm not
doing my job as a mother, teaching her the right
way to do things. She's never seen a clean house. She's never seen things put away
right away in the right places. SHANIA: I know my mom feels bad,
and I know my dad does, too, for having me live in an
environment like this all my life. KEVIN: Shania's a hoarder
because she sees her mom and dad, and, you
know, the child's going to learn
from their parents. I never learned how to clean. The only way that I know how to
clean is put stuff in a corner. BELINDA: You got a
five bedroom home. Every room is packed
jam to the ceiling. Upstairs is a disaster. There's clothes all
over the hallway. KEVIN: You come in
the living room, and, yeah, there's a couch
to sit on if you can see it. BELINDA: Kitchen table
is stacked full of stuff. Don't know what it
is, half way high. KEVIN: Nothing's in order. Everything's
scattered everywhere. BELINDA: I don't
know what's there. I don't know what is good. I don't know what's bad. My home is a disaster. It's gotten to the point where
I can't live here anymore. It's so bad, it makes me sick. I cry. I'm depressed constantly. And I just can't
be here no more. SHANIA: It is kind of
scary that my mom said that she would leave if we
don't get the house clean. KEVIN: It would be devastating
for me if my wife did leave. I didn't realize Belinda
was thinking this way and then that she's really
tired of it herself like I am. At this point, I got
to think about my health. I mean, it might be
cold saying that, but I got to think
about my health-- my mental health,
my physical health. I can't take living
this way anymore. I'm done. And I mean what I say. If this house don't get
clean, I will leave. I have many valuables on the
property including bicycles, cars, stereo equipment,
video equipment, books. I think the things might
be worth about $20,000. [knocking] Andrew, hi. Dr. Zasio. ANDREW: Hi. Hi, nice to meet you. ANDREW: I'm Andy. How are you. I'm fairly well today. Yeah. Yeah. My name is Dr. Robin Zasio. I'm a licensed
clinical psychologist, and I specialize in
compulsive hoarding and OCD. I have lots of cars here. You do.
I saw that. Six of them. And lots of stuff in the cars,
too, and on top of the cars. ANDREW: Yes. ROBIN ZASIO: Andrew's house,
yard, driveway, and backyard is completely
filled to the brim. OK, more stuff, huh. Projects, you've got lots of
projects-- bikes and computers and all sorts of start to
fix, to sell, to give away. But realistically do you think
any one man could complete this many projects
in a lifetime? Probably not all of them. Some of them are hard to fix. ROBIN ZASIO: My question
for you is do you think this is a hoarding situation. Well, I consider
this a problem that I could fix if
given sufficient time. I'm going to
have my job cut out for me to help him understand
his cognitive distortions and how those distortions are
actually really contributing to his hoarding and his
physical environment. All right, so, Andrew,
I'm looking here. You've got a second floor.
ANDREW: Yes. ROBIN ZASIO: Can you show
me how you get up there? ANDREW: Sure. Step on the edge of a step-- ROBIN ZASIO: OK. Lift myself up and
maybe put my knee here for a little while, turn
around, get a foot on the post, and climb up. ROBIN ZASIO: Basically, he's
brought in so many items that his house is
entirely unlivable. And because of all
the stuff, he has not been able to attend to
any repairs whatsoever. If you look up, you
see mold everywhere. Water is leaking
through the roof, and the roof is actually
starting to come down. ANDREW: This is the living room. ROBIN ZASIO: OK,
so the living room turned into your dad's bedroom. - Yeah.
- OK. He was in this room. And I'm curious about
your father living in a room like this
in his final days. I mean, what are
your thoughts about? Well, it would have been nice
if it were more cleared out. ROBIN ZASIO: Andrew is
in denial about being a compulsive
hoarder, and I think that that's going to make
the work much more difficult with him. I have to prepare you. It's going to be tough, but
the only other option is is if we don't get
this done, they're going to take your
house away from you. And they're going
to lock you out. So we don't want to see
that happen, so you're going to have to push through
your stuff to be able to stay here. OK. OK. SHANIA: When my parents
fight about cleaning up, my mom tries, but
my dad won't help. And I won't help. I really don't know
why I can't clean up. It just-- I never
actually learned how. [knocking] Hello. You must be Belinda. - Yes, I am.
- Mark Pfeffer. Hi.
How you doing? - I'm good.
- This is my daughter. - Shania?
- Mmm hmm. Nice meeting you. My name is Mark Pfeffer. I'm a licensed psychotherapist
specializing in the treatment of compulsive hoarding. Well, why don't you come in. OK. Obviously the factor of
this hoard that's unique is Shania, a 14-year-old who
is not opposed to the hoarding situation. If anything she's
really accepted it, and it's become
part of her life. This is the front room if
you want to call it that. It's more like a bedroom
than a front room. OK, well, if you'll
explain that to me. My husband's sleeping
in the recliner, and my daughter
sleeps on the sofa. And what do you think about
sleeping in the same room with your father? It doesn't bother me. I mean, he protects me. Right, OK. She is definitely
scared of the dark. Mmm hmm. I know he's out here for her. MARK PFEFFER: She could
have her own bedroom, but she's terrified of
sleeping and being alone. She learned to be
afraid of being alone, so now she has to undertake
the process of learning to be unafraid to be alone. Well, what about the idea of
you having your own room, which would be more of an age
appropriate thing to do? I might sleep there. MARK PFEFFER: Yeah, this
needs to be changed. So I'm hoping you're ready
to make that change, Shania. You think you're going
to give it a shot? I'll try. Whoops. Quite the obstacle course. Mmm hmm. Well, what role do you
think your parents play in this situation and
the role you played? You accept some responsibility. I think I do. Mmm hmm. In what way? Making it, like,
dirty and stuff. MARK PFEFFER: I
know it's difficult because you lived in this
situation so many years. Yes. But when I've been
talking to you about it, it almost seems like
it doesn't bother you, and you're just used to it. But I think deep down,
there's more going on there. Shania only knows
what she's seen. And it prevents Shania from
experiencing any other way of dealing with life. So in essence, Shania, is locked
in this cage of a hoarding lifestyle. She had no other
opportunity, no other choice. ROBIN ZASIO: This morning,
Andrew came up to me and shared that he has
filed an order of protection against his brother Alan. He basically stated
that he's filed this because he's feeling harassed. ANDREW: I got that
order of protection because my brother had been
threatening me in various ways. ROBIN ZASIO: I'm concerned
that if Andrew serves the order of protection this morning
that Alan's going to leave, and unfortunately Alan
is our primary support. MATT PAXTON: Good
morning, everybody. Good morning. We have got to clean this
house so we can save it. My name is Matt Paxton. I'm an extreme
cleaning specialist. We've got to get rid
of all of this stuff. No, not all of it. Not all of it but quite a bit. There are a lot of family
issues going on that's outside of the scope of this cleanup. If we don't clean this
yard up, the state's going to be going for both of
you Ten percent of 0 is 0, OK. So it really doesn't
matter who gets what. I still don't think you get
how real that consequence is. Yeah, I don't know
the legal processes. You could easily lose this
house in the next month. That's very real. Until you accept that
we're in a crisis situation, we're not going to go forward. Well, I did accept that there
was a risk of the city doing as they say. There is a risk, not was. There is. So it maybe still is-- MATT PAXTON: Not maybe. Dude, it's real. You're not accepting
how serious this is. By working with us, he'll
still have a choice of what he can keep and not keep. If he's not able to do that,
he's going to lose everything. Let's go make some progress.
All right. All right, let's do it. ANDREW: These are my bicycles. I like them. They work. I don't want to get rid of them. The camp stove is
very important. I use that for-- That's your kitchen. What other like-- is this food? Can I go? It's expired. That's-- no, that's good food. MATT PAXTON: Give me
one item that can go. OK. Take something that can go. This is not where I
keep a lot of junk here. MATT PAXTON: Well, I
would beg to differ. This is a lot of junk really. ANDREW: This thing is
not terribly important. It probably works, but it's-- I don't have a lot
of attachment to it. Seems to be full of water. Yeah, like I said, there's not
a lot of junk in this area. So out of this
entire area, that's the one thing I can take? ROBIN ZASIO: Matt is trying to
explain to you the magnitude of all the stuff that you
have and how you continue to rationalize that
everything is worth money. MATT PAXTON: One of the major
concerns with the citation is that there is a homeless
shelter in the middle of the front yard. A guy broke into his house,
and instead of calling the cops on him, he lets the guy
live in his front yard. My name is
Gregory [inaudible],, and we're broadcasting live
from Andrew's backyard. And I discovered that
he was a hoarder, and I wanted to help him clean
this freaking [bleep] place up. God, it smells like urine. ANDREW: Gregory is a man
that lost his apartment. I gave him a chance to stay
somewhere and get his life a little more organized. You got condoms, cigarettes. You got gasoline tank, so
he's doing a little huffing. This is crazy. When you really think it's
in the middle of a hoard, there's a dude living like this. GREGORY: Yeah, man, I had
to [bleep] in a bucket. What the hell? Hey, I was living off the land. So Greg the homeless
guy wanted to help. Why don't you come get
your restroom for me. Let's get that bagged up. Really interesting cleaning
a shack with the homeless guy that used to live in it. You don't want to film that. No, I don't. No. I think the--
- The bucket's full of [bleep]. MATT PAXTON: What's interesting
when hanging out with someone like Greg is you realize
we're all about four or five decisions away from
[bleep] in a bucket. This is my world. Without this, I
wouldn't make a living. You know, funny without
the bucket of [bleep],, I wouldn't make a living. ALAN: We got to decide
what we want to do. APS and the city are
going to come down here and they'll condemn the house
and they'll knock the house down and they'll charge our
family $50,000 to $100,000 for the demolition of the house. And you're worrying about things
that might be worth if we're lucky $50 or $20,
and you're talking about saving a house that's
worth more than $20 for sure. MATT PAXTON: Andrew, I'm
going to say it one last time. You got to look me
in the eyes here. You are going to
lose your house. That is very real. I would like to save that
track because I can use it for oil changes. SHANIA: So many
times my dad says we should get the house clean. I listen, but I
just don't do it. My parents don't feel like it. I don't feel like it. We still want to do
anything about it. Hey, everybody. Hi. I am Geralin Thomas, and
I'm a certified professional organizer specializing in
chronic disorganization. Today, we're going to attempt
to clear out some paths and empty your home and get
it organized to where you feel comfortable and
happy living here. Does that sound like it's an
agreeable plan to everybody? Yeah. OK, let's get going. All right, let's do it. Belinda, I have a
chair for you over there. So let your mom make sure
she sees everything that's being thrown away. Well, let's take
this box for a second. OK, there's a few
things in here. That something you want to keep. What should I
do with this, dad. Yeah, throw the
stuff [inaudible].. OK, so let me grab that. That's a keeper. Now we can get rid of the box. How was that? So how does this feel
right now, Belinda? This moment, are
you OK right now? On a scale of 1 to 10, 10
being the worst you ever felt, what do you feel right now? Almost a 10. MARK PFEFFER: Belinda was
notorious prior to this cleanup for her behaviors that really
gets people to leave her alone, the crying-- I'm starting to cry. The lack of energy-- If I have to
stay here anymore, I'm going to bust out in
tears and I'm going to my room and I'm going to sleep. And, of course,
the throwing up. I feel like I'm
going to throw up. OK. They all worked in the past,
and they're still working today. I got to get out of here. OK, well, let's
do a few more bags. I want you to learn
how to deal with this. I can't be in here. My stress level-- MARK PFEFFER: OK. OK, how about this? How about two minutes,
we go outside, we spent a little time there,
and then we come back inside and try it again
for a few minutes. I can't.
MARK PFEFFER: OK. I'm done being inside. You're not getting rid of
that 'cause that was yours. I don't want you
to get rid of that. MARK PFEFFER: Wait--
wait a second. I'm gonna stop. Stop. Talk to me.
Talk to me. What's going on? She wants to keep
everything mine. I'm keeping a lot of things
that Shania might want when she gets older, and I know
that's how my daughter think. She's like, well, I
don't want it right now, but I might want it
when I get older. Wait a second. Belinda, this is her item. It has gone through
all three of my kids, and it was mine
when I was a baby. And what is it? BELINDA: It's a baby blanket
of mine when I was a baby. MARK PFEFFER: OK. And it's something I just
can't seeing giving up right now 'cause it's gone through
all three of my kids. And maybe it might go
through a grandchild of mine. It was my understanding
that she was really concerned about her daughter
being a hoarder. That's clearly not the case. It's not Shania that's doing
the majority of the hoarding in here. It's definitely Belinda. ALAN: I want to know if
you're willing to reach an agreement with me and
your mother to put yourself into a safe
environment to save all that expense from the estate. Alan has been pushing
and pushing for us to get involved with APS. The goal is to have
Andrew physically removed from the property. I am willing to move out of
here if it would prevent fines and more problems. Part of this hoarding
tendency has been to court the entire estate. When our father got sick,
you wrote a will in February that made you the
sole beneficiary, and you got him to sign it. And when I had last spoken
to him about his will, he told me that he would
leave 45% to you, 45% to me. MATT PAXTON: Yeah, I'm sorry. I got to get this off. This is not about the estate. It's not supposed to
be about the estate-- But it's part of
the hoarding issue. Time out.
I'm going to speak. I'm going to speak. The estate has nothing to
do with the hoarding issue. We were brought here
to help your brother. Right. But it's to recognize that this
whole hoarding thing is coming together.
- Don't say anything. I am talking to you. OK. We were supposed to be here
to help your brother long term with his mental illness.
- Right. And we're all in the
same team to do that. Don't talk. I'm talking-- you're
not on the same team. You are trying to save
the estate for you. ANDREW: I think his ultimate
goal is to have government authorities declare me to be
an incompetent person mentally and then have some kind of legal
guardian, which he would want to be himself. You're doing a wrong way
is what I'm telling you. No, I think you are.
And I-- - Really?
- Yeah. The reason that
it's the wrong way is that you're not seeking the
balance that he needs to reach. You're saying that it's OK for
him to hoard the entire estate. You look at Andrew and
you see this person who seems kind of innocent,
and it's all a facade. It's not really there. Beneath it, there's a person
who wants to grab everything for himself. MATT PAXTON: It's his choice. You can't control his
life because you're upset that the estate-- That's not why. You're putting words in my
mouth, and I resent that-- Very sorry about-- And I'm sorry that you
have that perception. And I'm sorry that you don't
understand things clearly and I'm sorry that
you're confused. I would like you to
see things clearly. Alan, Alan, look, I hear
that you're concerned. I hear that. OK, I want to acknowledge that. No, I'm a selfish prick
who wants one third-- Come on. Or so of the estate. Well, he wants to
take all of it. MATT PAXTON: At the end of
the day, both of these guys are fighting over
their father's estate, and they're acting
like children. MARY ANNE: Just
let it go for now. Please. If you continue to
talk about estate, nothing's going to happen? What's going on? He's basically telling me that
he's got all the dominoes set up and they're ready
to fall, and also he mentioned that four of his
worst enemies are now dead. Hello. Hi. ANDREW: If APS is coming and
they want to look in the house, I want to make sure
they have a court order. So I'm going to lock any door. You can lock the door. I screwed in the
security door at the back so that it couldn't open. And right after I did
that, apparently my brother came and tore it out. ROBIN ZASIO: What's going on? ANDREW: My brother's
invading the house. He's trying to get
the back door open and apparently
invite the APS in. Who are you calling? The police so I can get that
order of protection delivered. He feels that he has been
bullied by his brother, harassed by his brother, and he
feels that the only way he will truly be able to get his
brother off of his property is to have an order
of protection. This is really bad. BELINDA: What else is in here?
- That's it. This you got at [inaudible]
hospital when you were a baby. Well, I don't want it. MARK PFEFFER: Of this
family of hoarders, I was wondering who
the head hoarder was. OK, you know what. Before she goes through
this, this to donate. BELINDA: Wait, no. MARK PFEFFER: I was guessing
that it was Belinda, and my hunch was true. BELINDA: I can wear this
because I'm in 16 women's now. I like it, and it fits me. You'll wear it? Yes. I do wear this shirt. I know, but I don't like it. But I do.
It's pretty. It looks light. I can wear it in the
spring and summer. But, ma, you're making a
decision on every little thing that you want to keep. It's getting really annoying. KEVIN: Instead of just going to
the box and looking at the box and picking out what
she wants, she's got to go through every
little thing and touch it. Well, to me, it's garbage. [inaudible] Yeah, but it's a nightgown. KEVIN: Zipper's broke. No, it's not. Well, I wear it to bed. I'm not throwing it away.
- Where's the garbage? It's a nightgown.
Give me it. SHANIA: I didn't want to sit
there and go through every little piece of clothing saying
what fits and what doesn't. Don't care. Anything on that table,
do whatever you want with. There ain't no freaking room. KEVIN: I told Shania
this is her stuff. She's had to make a decision. It ain't up to me or
mom if you keep it. But mom will say,
you know, maybe you want to save it to
remind you of something. And then Shania gets
confused 'cause she don't want to disappoint us. MARK PFEFFER: What are you
afraid of that would happen if you let this go?
- She's gonna yell at me. She get all upset.
- Oh. And she make me
start to cry and-- OK. Belinda, Shania-- It's mine, but
if I get rid of it, you're going to get mad at me. Well, tell her. Tell your daughter
what she needs to hear. You can get rid
of ones like that, but the really [inaudible]-- SHANIA: But what if
I don't want them? Then I will take them. MARK PFEFFER: If she doesn't
want it and it's hers, she should be able
to get rid of it. I believe that in
essence, Kevin and Shania are afraid of Belinda because
of the power that she wields and this sense of
entitlement that she holds so close to herself. GERALIN THOMAS: Do you have
conversations with your mom-- No. GERALIN THOMAS: Or is it mostly
that she just talks over you? She talks over me a lot. What do you think
would work with your mom to get her to listen to you? Don't know. MARK PFEFFER: Have
you ever tried it? Yes, I have. MARK PFEFFER: And what
happens when you try it? She just gets mad. MARK PFEFFER: Mmm hmm. That is not yours. I will decide at the end
if I'm going to throw them away or donate them. You got two snowmen
here that are mine. We're not getting rid of them. GERALIN THOMAS: OK, Belinda-- And I've got a matching bear
or two matching pink bears from Walmart that I'm
not getting rid of. I'm still going through that
whole pile over there, mom. That's fine, Shania. No-- no bears like this
have been thrown in there, and I know. OK, so please don't get rid of
any of my bears or my snowmen. Just go do your stuff. OK, put this to the side
with the bears and the snowmen. Whatever. ANDREW: OK, I think these are
the right pages right here. And who is this person you
want-- you want it against? It's my brother. Who's home is this? ANDREW: Well, legally it's
the estate of [bleep].. There is a will, which
I have right here. And I don't know if
you need to see it-- Who actually
resides in this home? [inaudible]
- I reside. OK, where is he? Probably in the backyard. Alan. Yeah, hello. [inaudible] I'm just going to
give you a summon. ALAN: A summons for what? An order of protection. ALAN: An order of protection? For what? Don't you have to do
something to issue one? Andrew apparently
called the police and had a restraining
order issued upon me. Where does he live? He lives here? He lives here and
at friends' houses. I told him you're a real
expletive deleted to call the police on your brother. I want to file an order
of protection against him, and I want to do that now. He made me very angry, and
it wouldn't surprise me at all if you would like to hurt me. ROBIN ZASIO: According to
the police, at this point, the order of protection
will prevent Alan from coming on
Andrew's property. MATT PAXTON: Usually on
day 2, we can probably fill four or five trucks. With all this drama, we haven't
even filled one truck yet. This stuff, you still
need to approve. Right. I'd like you to
try to just say-- - [inaudible]
- Go for it. Let it go because everything
that's coming out now-- This is garbage. We recognize that, right? ROBIN ZASIO: No. It's garbage. MATT PAXTON: Well,
I'll tell you this-- It's gotta go like the
rest of this [bleep].. No. we're gonna
discuss it [inaudible] Hold tight. Greg, hold tight. [interposing voices] It doesn't bother me. I'm hot to trot. MATT PAXTON: Greg, you
got a job, brother. Get these bags in the truck. Although I do
not like it at all. ROBIN ZASIO: Wrapping down
our final hours, as you know, we never even got to the house. There's no pathways
to your bathroom. The kitchen is still unusable. At this point we have a reality
of how severe things have gotten, and it's so devastating
that Adult Protective Services are now going to be
monitoring the situation. And they actually have
quite a bit of authority. Andrew has no
reaction whatsoever. OK, you can have
your cookie now. OK. Thank you. I think we got enough done. I know it's only a fraction
of what needs to be done-- GREGORY: No. But-- GREGORY: No, no, no. Get out of here now. Don't push me. Go, go. All right, if you
don't mind, the truth is is that we didn't get the
inside of the house clean. MATT PAXTON: The way we're
leaving the house today isn't remotely acceptable
for any type of inspections. We got here, the
house was a crap hole. We're leaving the
house as a crap hole. This is a tough one. We knew in the first 10
minutes we weren't going to get this house cleaned. That was if you talked to
Andrew for five seconds, you realize, OK, that's
not going to happen. All right, now I'm away from
anybody who can bother me. ROBIN ZASIO: I really fear that
this whole situation is going to have a pretty tragic outcome
with Andrew becoming homeless. I knew it was impossible to
clean out the entire house. GREGORY: I've got
to come back here-- And two days of cleaning. GREGORY: Tomorrow and I'm gonna
help them clean up that place. MATT PAXTON: The lesson I'm
taking with me is sometimes you can't save the day. No. All right, I made it. Sometimes you just gotta
let a hoarder be who they are. I could be a gymnast maybe. MARY ANNE: I devoutly
hope Andrew can come out of this mess. MATT PAXTON: Andrew enjoys this. He's actually quite happy. OK, any more questions? BELINDA: Reusable ice cubes. We're keeping these. Reusable ice cubes? Mmm hmm. Oh, we're keeping that. That's Captain Kangaroo. You pull it up-- [beeping] And it goes like that. This was mine when I was a kid. GERALIN THOMAS: You're
keeping a lot of dolls. Oh, I'm sorry. I can't let them go right now?
MARK PFEFFER: Why not? I'm letting-- That's OK, but just say why. What-- tell me the reason-- I just can't. MARK PFEFFER: What would
happen if you stopped at one [inaudible]? I don't know what's
going to happen. I'm could have another
nervous breakdown. MARK PFEFFER: Does
any part of you understand that this
may be excessive? Any part of you?
- No. No. No, because something
I enjoy to collect. We still haven't
filled up a trunk. We have nothing
to go on a truck. Let's go on this
table and take a box and hopefully let a lot go
because, otherwise, we're just going to start hauling
it back into your house. [inaudible] and I will stay. Can we make big
sweeping decisions? Yeah, I just gotta get
through all these movies. But this is micro. Instead of staying focused
on the big picture, Belinda wants to focus on
what I call the atomic level. Yeah, but this stuff,
I'm getting rid of. That's the thing. OK, but these are
itty bitty little things in the big picture. It's absolutely the
most minute details, and she loses the goal. What's this one? I'm keeping these. Belinda's let
very few things go. So all we've done is taken
stuff out for her house to get cleaned, and now it's
being moved right back in. We don't have
that much time left. That's garbage.
That's mine. Garbage. She says this is
hers, and it's garbage. Oh, OK, then get rid of it.
Don't leave it on my tables. Hurry up. - These have got to go upstairs.
- We don't have time. hurry up. Gotta listen to your daughter.
SHANIA: Hurry up. Do you want this?
- Yes. OK. It's an old-- OK, don't, don't,
don't, don't give a story. Don't.
- German toy. Don't give a story. Take a lead from
your daughter. Let her be in control right now. I don't care.
I don't want it. OK. OK, donation then. OK, this is donated. Everything in there is donated. These can go 'cause
they don't match. Am I ever going to do
candy making again? KEVIN: Nope.
- All right, this can go. Donate it. Whoo! MARK PFEFFER: How happy
you just made your husband. Well, I'm glad
I made him happy. MARK PFEFFER: Let me see
you toss something in there. Find one thing. I bet you'll--
that's your mission. I want to see you
throw something on the truck, one item. Very good. Give me a high five. GERALIN THOMAS:
Belinda, Value City has donated for you a
twin bed for upstairs, a room of your own, and a
new queen bed for you two. Awesome. [crying] I want to start over and,
like, learn how to clean. Oh my gosh. Make good decisions about what
to keep and what not to keep. I love it. MARK PFEFFER: I think the
family made some progress, but without any supervision
and help during aftercare, I believe that the family will
retreat back to their old ways. I want the house
to stay clean. I want us to spend
more time together. It will come. I'm not going to say it's
going to come immediately 'cause we gotta back into it. But time will tell.
