It's a nightmare. I'll take care of this. My dad is a difficult person. Move away and abide by me. God bless you all. You light up my life. This is one of the worst
hoarding situations I've ever seen. Just destroying me inside. [shouts angrily] America. There's nothing good
except for those papers. It looks like a dump to me. I don't want to eat feces. She is really lost
inside her own head. I want you with me when
you're looking through my stuff. I never took nothing of yours. It's all my fault. [music playing] My name is Lloyd,
and I have become a hoarder in my lifetime. Arch lamp for a
Friday patio party. I was told that--
depression by my mother. Don't put anything on your
plate you're not going to eat. Don't waste anything. And I guess it's
security always. You don't need it,
but you save it. Wherever there was a
disposal or a dump thing, if I was going by with
my pick up or my truck, I'd go out and pick
up a few things and then come home and stash it
here-- stash it or sort it out later. This is a recycle pile where
I bring in stuff and aluminum and pots and pans. I never got to sorting it out. I just kept adding to it and
the pile just accumulated. No answer for it. Just the hoarding
experience that transpired into a big problem. I look back now, and it
was just unbelievable. Some of the local citizens must
have really put a focus on "Get that mad Lloyd with a junkyard. We're going to get
rid of his ass. He don't belong here." My name is Kaye, and
Lloyd is my father. The impact of the cleanup
on my father was huge. I can't picture people coming
in and telling me what to do. I don't go to their properties
and tell them what to do. I believe it didn't want
to make him poured more and get more because everything
was taken away from him. LLOYD: I just let
it float along. Of course, they like that,
and they just come back. It's too late, Lloyd. Now it's $100,000. It's a nightmare. My father's responsible
for the $100,000 lien that's on his property. It is critical that his
property is cleaned up. If he doesn't get this
done, he will lose it. They will not come in
and do another cleanup. Down the hill we've gone
in physically, financially. And it just all sort of
squeezes me into the hole. My name is Kathleen, and
I'm Lloyd's youngest daughter. It's been about 30 years
since I was actually at my dad's property,
and it's been seven years since I saw my dad. My dad is a difficult person. He has had obsessive behaviors,
and his alcoholism was probably the biggest thing that did
the most damage to our family. KAYE: My dad originally
was an insurance salesman. And he was pretty
successful at that, but then the stress
became too much for him. He started drinking and
then the violence kind of started at home. And then when I was
about 12, my parents got divorced because
it got really bad. My name is Jessie. Lloyd is my grandfather,
and Kaye is my mother. What my grandpa did, get angry,
and there'd be these big blow outs and stuff like that. So very abusive. Very abusive alcoholic. Very mean. He's always been a bit of
a jerk and very antagonistic, very irritating. He's been a dry
drunk now, you know. That's almost worse
than having a drunk. I don't know what the
hell is really going on. With his outbursts of anxiety,
he kind of drive people away. Oh, my god. When did this happen? So that's when we just
stopped going to see him. Maybe he did all the hoarding
to just replace the family because the family was not
coming out to see him anymore. We spoke on the phone, but
that was the extent of it. Now I said, why
aren't we closer? He is a difficult person. He is our Father, and I think
that we do have some obligation and some responsibility
to do the best we can with what he will
allow us to do. What's happening now is a
gross violation of my privacy. But it's a legally bound trip
that can be made regardless of what I feel or think. Everything here is scheduled
for removal by tomorrow morning. I believe that the cleanup
is going to be very difficult. He's extremely
stubborn, and I think he is going to become
very angry and very upset. It's going to be a battle. Definitely, it'd be
a battle with him. I'm afraid if we
can't get him to release the trash, the vehicles,
that the property is going to be taken from
him, and he's not going to have a place to stay. He will be a homeless
man on the streets. My name is Carol, and I'm
50, and I'm a homemaker. I've been hoarding a lot of my
children's pictures, drawings, and keepsakes, thousands
and thousands of papers to social services and
the disability people but mostly hospitals and
medical records and bills. My name's Kelvin. I'm 53 years old,
and Carol's my wife. It looks like a dump to me. I mean, it just looks
like she throws her trash just everywhere. Boxes all the way
to the ceiling, and they're not stacked. They're just
leaning to one side, and papers falling
out of the boxes. I'm afraid to lie in bed because
I feel like something's going to avalanche on me. I've seen mice feces
around the stove. I don't want to eat feces. I asked her, don't
you care how I feel? Don't you want to see me happy? She can't budge an inch for me. It's been like this
for the last 22 years. It's depressing to
be in that situation where it's just
garbage everywhere. It just depresses me totally. I've left the home. I just-- I gave
her an ultimatum. You want your box dessert
or do you want me? I'm Rachel, I'm 19,
and Carol is my mother. My mom called me a lot and
say, you need to call your dad, and you need to
make him come home. And she went through a lot
of mental anguish there, and it was really
hard for me to hear. I couldn't blame him for not
going back because I wouldn't want to go back either. My name is Sabrina, I'm
27, and Carol is my mom. I don't want him to not be there
for her, but at the same time, I can't-- I think I can't expect him to
want to stay there when it's so dirty. My family, when I was a child,
were very angry all the time because we had broken marriages. We had 11 kids from
six different parents. My brothers and sisters were
extremely abusive to me. They told me that my
dad didn't love me. So it made me think my
father wouldn't protect me, and that I couldn't
be with my mother, and she couldn't
protect me either. KELVIN: The way she was raised,
she had bad things happen, and the hoarding was
a way of her dealing with the pain of the past. I wanted to feel
loved and protected. And so I collected all the
stuff that made me happy. My mom's biggest
excuse for all her papers will be the lawsuits
that she's in. I went to a theme
park the first day we moved here and hurt
myself really bad. And then a year
later, my daughter took me to another theme park. I got injured on
the ride there too. So that took me four
years to do the paperwork and get lawyers to help me. It's trash. In the long run, she'll
be living in a house full of garbage all alone. Nobody will be there for
her, and it's pretty sad. I have taken him out places,
and I see that the trash cans almost call him. Anything he can find that is
somewhat useful, functional, he pulls it out and
puts it in his bag. He has no control over
his hoarding issues. Hi, Lloyd. Hi. Liz Moore. Very nice to meet you. Hi.
You are? KAYE: Kaye. Kaye, nice to meet you.
KATHLEEN: Kathleen. You must be Kathleen.
Very nice to meet you. - Nice to meet you.
- I'm Dr. Liz Moore. I'm a clinical
psychologist specializing in anxiety and hoarding. Lloyd, did you mind showing
us around a little bit? - Yeah.
- All right. Let's check on the front door
and see if it's still there. OK. [chuckles] The magnitude
of this hoard is enormous. This is one of the worst
hoarding situations I've ever seen. His property, his home, has
been taken over literally by clutter. It's pretty astonishing. So Lloyd, when's
the last time you were able to get in the house? Oh, a few months ago. I guess about six months
or so, maybe a year. He doesn't seem to be too
concerned about the situation. I would hope he would be
more concerned about it. It is a big deal to not be
able to get into your house and to have 2 and 1/2
acres full of junk. So it's pretty
packed full of stuff? Oh, very. For the past several
years, Lloyd's family hasn't been much
involved in his life. Kaye has stuck with
him and has tried to help clean up his property. Kathleen hasn't actually
seen the property for about 30 years. Kathleen, how are you
doing with all this? It's worse than the
pictures I've seen of it. You don't get the smells
from the pictures. Yeah, it's overwhelming. Yeah. She had very much distanced
herself from this situation and has just come back into
the picture in the interest of helping to dig him
out of his clutter and to put him in a
safer environment. Now, is this where you've
been staying, Lloyd? Right up on the top corner
I just have a bunk there and a pad with blanket. So you sleep in
here sometimes? Oh, yeah. I sleep very
comfortably in there. Hoarding has compromised
Lloyd's physical well-being and his mental well-being. There's no place for him to
be really comfortable and safe in his own home. He ends up having to sleep in
a trailer which really isn't fit for human habitation. Oh, I can't help but notice it's
like 100 degrees out right now. How is it that you stay cool? Tonight, I just
go in the nighttime and go in and open the windows. LIZ MOORE: Yeah. Stay cool. Must be pretty hot in there. Is there a bathroom here? That one is not
available-- accessible. Lloyd, do you think this is
any way for someone to live? Here, it gets well over
a hundred very often, and it's really unsafe for Lloyd
to be sleeping in that trailer with no ventilation, no air
conditioning, no electricity. It's really not safe. We need to get him out of there. I wouldn't mind moving back in
if I know for a fact it's going to be in a clean house. But I've been living in it for
so long that it just doesn't seem like it's possible. [knocks] Hi, Carol. I'm Dr. Charlene Miller. How are you?
- Hi. Nice to meet you. Good to meet you too. I'm Dr. Charlene
Underhill Miller, and I specialize in the
treatment of trauma. So Carol, how do you think
you'd like this room to feel? My biggest dream is to
sit together as a family and eat dinner. Yeah. Carol is definitely
an isolated woman. She's lonely. At this point, her
husband's left. She has one daughter who
has a family of her own, and her other daughter is
threatening not to come back at all from college. OK, so this looks like
the kitchen, Carol. Are you able to cook
your meals in here? I usually have to eat
out because there's stuff all in front of the stove. One, because I have really
bad health problems in my legs and back. Realistically, a
lot of her injuries and her physical impairment do
keep her immobilized and stuck. However, that really aids in
about three emotional paralysis stuckness. It Is very difficult to
have your family blame you for a lot of things that you
have to collect and do business and write letters. So this hinders me
from going forward. She's blaming her
mass on the fact that she has to save these
lawsuits so that she can resolve some of the paperwork. Carol suffered a lifetime
of loss and trauma, and the lawsuits that
she has hoarded really represent her being a victim
and feeling like a victim. I'll have to wait
and see what happens. I think she might have
a breakdown of some sort because this is her
work, her life's work. And if it's taken away,
it'll feel like she's lost everything. In this kind of situation,
Adult Protective Services is really needed because we
can't just leave Lloyd there. If he decides he doesn't
want to throw anything out, we can't leave him there. It's just not safe. And so getting a
government agency involved allows us to take
the measures needed to ensure that he is safe. They can check in
on him in the future and make sure that he's getting
the treatment and the support that he needs. CORY CHALMERS: Good
morning, everybody. ALL: Good morning. CORY CHALMERS: We are
here to help Lloyd through what is a pretty
serious crisis situation. My name is Cory Chalmers. I'm a hoarding
cleanup specialist. Lloyd suffers from
severe hoarding. I would say, in the 15 years
that I've been doing this, this is one of the worst
cases that I have ever seen. On a scale of 1 to 5,
he's definitely a level 5. We've got to let go of
a lot of this stuff. Your family's here today. They're going to
help us through it. OK, are you ready for this? No, but it's here,
and I have to accept. Lloyd has 2 and 1/2
acres of property. I would say about 50% to 75%
of it is completely full. I would estimate about
200,000 pounds of waste is sitting on his
land right now. The majority of the stuff,
you need to understand, is going to go away today, OK? So you guys all
ready to do this? All right, let's get started. Oh, I'd like the cord. I want to keep
that in the house. Oh, no, dad. It is all cut up.
It's not going to work. KATHLEEN: It's dangerous. KAYE: Yeah. It could start a fire. LLOYD: I don't
want to be in this. - No, no, dad.
- I can't. I can't.
- Yeah. Yeah.
Come on, you can. You guys can, but I can't. No, you got it.
You got it. Come on. Let's go. Say, no way. This is horrible.
I refuse. Hey, no.
Dad. Dad.
- No, no, no, no, no. Dad. JESSIE: My grandpa just
wanted to leave and come back and watch it be gone,
and that's not taking responsibility for his actions. He needs to own what he did
here and be a part of it. I can't let you leave
the trash on the ground. Let's go pick it up. Oh, I don't want it
on the ground either. Get it out of here. Well, you got to help me. No, no, no.
I don't want to see it. - Come on.
- I don't want to see it. We're trying to
keep him involved. Let him own up to this. You know, this is
your mess you created. You need to be a
part of the cleanup. And it's actually part
of the therapy too. So we're struggling right now. What do you think? Are you going to do this? Just destroying me inside. Oh, my god. Oh, my god. Dad, dad, dad. Let me just say what the hell
is going on because you don't know that you're putting out. Oh, God. This is precious stuff
that I wanted to save. - No, it's not.
- Copper. It's not. Dad, that's metal. You think there's
anything else that's trash if you clean up?
How about [inaudible]? No, I want to get
you into the house. You need to get back in. I'll take care of this. Dad, no. You've told me that
for quite a while. It hasn't happened. I've got to do it. There's no options. Do you want me to help? I'm here helping.
I'm getting you in your house. If I've known you
were going to do that, I wouldn't have
been on this today. Lloyd's insight is limited,
and it kind of changes one minute to the next. So sometimes the
government's the enemy, sometimes Kaye's the enemy,
sometimes we're the enemy. [bleep] Damn it. I did not know you
were trespassing this. I did not know it. Oh, OK.
Calm down. I'm trying to help you. You calm down and move
away and abide by me. Give your father the
request he gave you. I'm sorry. OK. Look, Lloyd, let's
just take a break. He's been pretty erratic
emotionally, cognitively where his mood shifts really
quickly, where it's tough to tell if he's really
understanding what's going on, if he can remember
what's been told to him. I didn't think they'd get
into that because I was going to do the house. Well, I didn't know it was going
to go out here on this right. I never would've let it happen. But to compound things,
I think his advancing age and the dementia are
playing a role in what we're seeing this afternoon. I don't care what
you've been telling me. I'll tell you where I'm
at, what my attitude is, and what my wishes are. You can respect them or
tell me to go to hell. I'm only going to do
what you will let us do, and I'm going to do
what saves your house. If you want us to leave,
then we'll walk away and you'll lose everything. That's the reality of this. I understand he has his issues
both medical and psychological, so I'm trying to work
through him with it. It's hard, Lloyd. I know. No, it's not hard. It's terrible. It's unreasonable and insane. What I did to collect this
is a tragic [inaudible].. And indiscriminate
[bleep] everything. CORY CHALMERS: It is very
frustrating trying to get him on board with what our
plan is. it's really hard working with him today. So let's just clear
this [bleep] out. Just get Lloyd out of here. It's amen. Goodbye, Lloyd. Get the [bleep]
out of here, Lloyd. You don't belong on this
earth anymore, Lloyd. This is crazy. It's insane. The worst thing that
I think could happen would be to have all
my papers and records and work that I've done thrown
away because everything I have that comforts me and brings me
meaning to my life is on paper. Good morning. ALL: Good morning. I'm Matt Paxton. I'm an extreme
cleaning specialist. We've got two things that
need to happen today. One is we need to
clean the house. That's easy. Second one is we've got to
get this family back together. That's a little more difficult.
It's a long time coming. Family's ready to
see this house clean. CAROL: Oh, my gosh. He left. Carol was anxious about Kelvin
leaving, wringing her hands. CAROL: He's giving me
a nervous breakdown. Really not knowing
if he was going to be back and really afraid
that Kelvin didn't want anything to do with
us this morning. Apparently, Kelvin had
gone to get coffee. Please don't leave
without telling me. All right. Please don't give me
a nervous breakdown. CAROL: There's too
much to go through. I think she's
going to be frantic. Are we rushing you? We're all trying to help. You've been-- I don't know
what you want to keep and throw and you got money stuffed in
just about every envelope here. Carol, you're getting
a little anxious. Do you need to take
a little break? No, I just-- I just don't want her
throwing my journals away because I use my calendars
to write my journals on. The reality is she's
in a deep mental ward. I mean, she is really
lost inside her own head. And she's going to have
a huge roller coaster up and down throughout the day. Are you happy enough to stay? I'm getting there. CAROL: I don't want you to
say you're getting there. I want you to say yes. You want him to say yes? You want me to say yes? CAROL: Just stay and not leaving
because his family should have been important. And he would equally say to
you that none of this stuff should be here and your
family should be important. And this is the
work I've been doing, and he knows I've
been doing work. This is the disconnect. If you want him to
put family first, you're going to have to put
family first over paperwork. CHARLENE MILLER: Kelvin, why
don't you come back in here. I just want you to look around. It's pretty hideous. Carol, what's this like for
you to see what's happening? Well, the government
and social services make sure you have a lot
of records and papers. Government didn't make
you keep these papers. You chose to do that. You are going to have to
make the decision today. Do you want these records or
do you want your family back, period? You can lose all
the court cases, and you're still going to
want your family by your side, correct? I have to make some money,
and that's how I make the money and pay the bills. I'm going to say
it one last time. You will have to choose today. Family or paperwork? To take care my family is
taking care of these cases and these medical problems. Are you separating us? For speed purposes. Yeah. They don't know what I
want and what I don't want. So how's that's speeding? He's going to go about the
same rules I'm going about. They're going to
go through my stuff and throw stuff away that I
don't want them throwing away. Will you let Rachel and
Sabrina please stay in here? MATT PAXTON: That's fine but
you two got to hustle inside-- outside.
- OK. MATT PAXTON: All right. Trust in a man you don't
know and you can feel-- I'm not trusting him. He said he was throwing it away. He didn't say he was
going through my stuff. What's going on? If my husband's
going through my stuff and looking through
my personal stuff, I'd rather him discuss it with
me now instead of personally getting mad or angry
about something I have that he doesn't
understand and doesn't want to talk to me about. We spent a lot of time with
their going back and forth about the issue of trust. She didn't trust Kelvin to
treat her things respectfully, and she didn't trust Kelvin
to go through her things without reading it and then
getting angry with her. I never touched your crap. You threw away tons of
my stuff behind my back. I'm just asking you to vent
future problems, that's all. Now I'm getting pissed. I never took nothing of yours. I don't want nothing of yours. You understand that? CORY CHALMERS: Oh, God. Kind of what I expected. Just a lot of rotting
food, medicine, soap. So this is his bathroom as well. It looks like he
buys a lot of stuff either at food bank or
clearance at the grocery store because they
have lines through them and X's through the labels
which means it's about to expire or already expired. Some kind of lunch meat. So despite the fact
that it's not running, he's still using it as
refrigerator or at least a place to store his food
that he's still eating. This one, I don't
know what it is but there's maggots, old dead
maggots falling out of it. I don't even need to tell
you what this smells like, but it is absolutely
liquid mush. Here's his medicine. You know, something you're
going to just hopefully taken. It's covered in maggots. He's obviously not fit to live
alone when this is what he's eating and the way he's living. Oh, [bleep]. God bless America. Lloyd is watching his
cars getting towed away, and he is really upset by this. They stripped every
[bleep] damn thing out of it? He was reminded of this
over the past few days several times, but it seems like
it hasn't registered to him. And now that he's
actually seeing it happen, he's overwhelmed. He is distraught. He's angry. I'm asking a question. And I'm answering. Everything on your property
is getting removed. We're really concerned about
Lloyd because he is absolutely, absolutely the most angry
that I've seen him all week. (SINGING) God bless America. Land that I love. Stand beside her and guide
her through the [bleep] living on the ground around us. God bless you all. You light up my life. Thank you, Kaye. He said it's OK to
throw it all away. Well, you're not going
to be driving anymore. You really don't need the cars. Oh, I'm glad somebody
knows how to decide for me. Help me buy a new one. There's an emotional
tie to those cars because family members
have owned those. He's had them since
they were brand new. And for some
reason, in his mind, those are very special to him. And all the trailers are
going off this property too now. Is that true? Kaye, I'm not-- no,
I didn't know this from the very beginning, Kaye. Yeah, Dad. I mentioned it to you. You just probably
didn't remember. This is Kaye and Kathleen's
one chance where they're in control. And Kaye especially
is letting that show by taking charge today
and showing her father that for once, you know,
she's going to do this. Why am I allowing
this to be taken? Dad, this is helping you. We're helping you
to move on, OK? I'm glad you can make
intelligent decisions for your father. KAYE: You too. [bleep] Damn. Just tears my heart apart. Oh, Jesus Christ almighty. This is insane. Doesn't matter
how old he gets. He's still hard to
handle, hard to take. Hard to be around him. It's all my fault.
Jesus Christ, yes. I am at blame for every
[bleep] damn thing here. I know a lot of people
think it's his age and it's the dementia, but
we heard that growing up. And so, you know, that
just brings back that voice in my head of ugliness. [shouts angrily]
[bleep] America. I've caught you lots
of times taking my stuff. What stuff? And you accuse me of
taking your stuff too. What did you catch me taking? I'm not starting
another fight with you now about all those
stuff of the past. I want you with me when you're
looking through my stuff. And if it has to be
thrown away and nobody is going to look at
it, I'd rather him be throwing it away and nobody
looking at it than you throwing it away and looking through it
and then holding it against me later. So what makes you trust Matt? Because he's a stranger. He's not going to
argue with me I don't have to trust
somebody to not do something when they've already done it for
22 years we've been together. Day one today is a challenge. We started out strong. Family was focused. Pretty soon negative
comments started flying. I'm pissed. Day one was kind of sad. She's trying to find a hiding
place for this stuff today. I feel that she feels the
most important to her, somebody will touch it. Can you please not
take my husband-- Take your husband where? In there? Take him away? Don't take him on the shed. Oh, she's put a ton of stuff
in here since last night. This was only about
four feet high. Between 11:00 PM last
night and 9:00 AM this morning, she
brought in about 15 boxes and stacked them in here. She actually beat
us to the punch. I mean, she's
brought it out here and already tried to save it
before we could even show it to her. So what's going on? People are taking my
stuff and throwing it away. I don't think you've seen the
things that we kept for you. We kept a whole lot of it. All of your court papers
that were important, we kept. For most hoarders,
they're able to convert from needing to be around
people to basically to be around stuff. All of those court cases give
her something to think about. They keep her busy. They give her hope. Do you feel safety with
all this paperwork here? That's right. Protects me and reminds me of
times, good times that we had. And we haven't had any
good times for 10 years. And there's nothing good
except for those papers. Do you think you'd
rather have the papers than have them right now?
- Yes, I would. If I'm making them miserable,
they shouldn't have to be here. CHARLENE MILLER: They're here
this weekend because they've chosen to be here this weekend. We need to do what's right
for your mental health, which is to go slower today. But the reality of
that is that we're not going to hit our goal of
having this house empty so that your husband can come back. CHARLENE MILLER: Carol, is
that making you a little sad? Oh, really sad? I know he didn't want
to be with any of this. I know Kelvin doesn't love me. I know he doesn't
want to be with me. I know he wants
to escape, believe me. I was going to get them pulled
off the property to a friend. We're going to work on that '76. How long has it
been sitting there? Well, too long in your book. Here's a perfectly
good box going to hell. Jesus, it's a blessing,
and I don't understand it. I do not understand it. Let's just take a break
from this for a minute. Let's just take a break. I don't want to push her luck. Lloyd has a lot of risk factors
for both mental and physical problems, so I really feel
like it's safest to get him out of here, to get him some
distance from this situation. I don't know how much
he can handle it. Lloyd, let's get going. Oh, boy. I can't believe this. I cannot believe it. LIZ MOORE: This is not
something I would typically do with someone in this
kind of hoarding situation, but Lloyd is beyond the point of
reason because of his dementia and advancing age. And all this does is upset him. A social order is going to
make an initial assessment generally within one to 10-day
response rate depending upon the safety issues
that are present. But once we're
there, we're going to do a full
psychosocial assessment, evaluate the environment, and
get a clear sense about what's going on. When they do evaluate him,
oh, the heck of a lot of money, they're going to say he
can not live independently. My clinical judgment spending
the past few days with him, he can not make safe decisions. If he stays here independently,
he will either get seriously injured or he will die here. People die in better
conditions than this. It's not humane to
let him be here alone. I'm glad that we
chose to do the cleanup and get rid of these things. And it really helped me to
see more where he is mentally and how wrong it all is. And we do need to put
him someplace else. There is a better
place for him, so I'm going to work with Adult
Protective Services and find his new home. CORY CHALMERS: I think we took
a total of 60 loads to the dump, and we've only touched about
25% to 30% of the clutter on this property. I think at this
point, the only option for them is to walk
away from the property, and the county will
have to deal with it. They owe $107,000
on this property. There's no way that once we
leave that the two sisters are going to do anything to
this property themselves. So I think at this
point, they really need to just look at
what they're doing and just walk away and put
their father in a nice home somewhere where he can
be happy and healthy. As far as my father's
property and the condition that he is in now, I'm going
to wait to hear from the county to see if they are going to
remove the fees that they placed on him. And until I know what's
happening with them, I really can't make a
decision what to do. And until I have
another home for him, I can't get rid
of this property. I didn't come for my dad. I came for my sister. She's done so much
the last year, and I couldn't let her
come out here alone. I don't care to ever come
back to this property again. There's nothing
good here for me. I won't come to visit him. I won't. If I have any choice about
it, I won't see him again. CAROL: I'm scared. It's all my fault. RACHEL: It's not your fault. CAROL: Yes, it is. I'm very emotional. I don't want to
break up my family. KELVIN: I'm sorry we had
to go through this, OK? It's very important to
me to do whatever I can to keep the family together. Carol started
our morning really, really agitated and suspicious
that we had thrown things away. But she's doing a
lot better right now. She's working on a
couple of her bins, and she's throwing
some things away. CAROL: Just take it. RACHEL: Awesome. Thank you. Proud of you, Mom. It's the home run stretch. We've got two hours, and I want
to get this yard cleaned up if we can. You think we can do it? Yes. MATT PAXTON: OK, good. Let's keep going, guys.
We're doing this. We're close. The family pulled together. The girls were really,
really motivated. Kelvin, her husband,
was really motivated. Just really happy that Kelvin
and Sabrina and Rachel and I could work all together. It's probably the
first time in our lives that we've worked together and
them not being angry at me. Oh, my gosh. Look at this. Is this the same place? It's the first time I've
ever seen it in my life. Come on in. Come on in. And walk all the way in. KELVIN: OK. Oh, my gosh. There's a couch there. You know how nice this is? Wow. That's outrageous. CHARLENE MILLER: So tell me what
it feels like to be in here. It feels like
a lot of weight's been lifted off my shoulders
just by digging up the floor. Yeah. CHARLENE MILLER: Hey, guys. Hey, Sabrina and
Rachel, I want you just to experience this room. Wow. KELVIN: It's awesome. Takes my breath away. I'm really not going
to cut off my mom now. She's worked really hard
in the last two days, and I'm really proud of
what she has accomplished. I know she didn't want to. And I'm happy, and I'm going
to continue to talk to her and be there for her. It really means a lot
to me that you guys came and come back again and see me. We'll come back. We've worked really
hard for 2 and 1/2 days to help this family
clean out their house. I think at this point, they
understand that the problems go deeper than just a messy house. My concern is that if Carol
does not get the social services and the support she
needs that she's going to fill the
house back up again and live in a rat-infested home. So I'm going to ask
you today, where we've done all we have time for,
is this enough for you to stay? I would stay definitely
if the whole house was done and completed. I'm about half and
half at this point, but I really honestly do
feel like she's going to try. I'll stick around and wait and
help her to see if she'll do it [music playing]
