Is this your
registration ? Yes. Oh, boy. Your paper's been altered. This is no good. Oh ! Why is there a boot
on the truck ? ( woman )
You owe a lot of tickets. There are sick
people here. How am I supposed
to get these people home ? You don't have a right
to give them a ticket. From this point out to the
street, it's city property. Them two houses, people are
prostituting out of 'em ! I'm not raising
my voice at you. That's what the city
should be replacing now ! Captioning presented by<font color="#0000FF">
A&E TELEVISION NETWORKS</font> ( woman )
I work for the city of Detroit
Municipal Parking Department. During my time on the clock, the city of Detroit
gets what they pay for. You want me to be out here,
you want me patrolling, you want me to
keep it from being chaotic. To serve and protect,
that's my job, and I'm gonna do my job. This is a beauty school
over here. Overtime parking. Tickets ! We getting tickets. Why does she get a ticket ?
Why does she get a ticket ? It's a one-hour zone. They been here an hour
and 20 minutes. ( all shouting ) I ought to ( bleep )
her up, too. Do that ( bleep ) ! I think y'all should move
that sign right there, because there's
nowhere for us to park at. What can we do to
change the laws ? Call and see if you
can speak with someone. They try and work
with citizens, okay ? Okay, thank you. All right. ( Kim )
I like assisting people. I tell 'em, take it to court,
you have rights, let them know what
you're going through. But some people you just
can't talk to. Meter-maid bitches ! When people curse at me,
I can't take it personal. On this job, you have
to keep yourself centered. This is my air freshener,
my aromatherapy. This helps my--
my mood, you know. It's energizing. Wakes you up. A little woosah. This is rush-hour ticket
right here. These vehicles
shouldn't be here. They're unattended. ( Kim )
I'm sorry, I've already
got the plate in there. I'm getting a ticket ? 'Cause it's
7:00-to-9:00 rush, so after 9:00 you
can park here. We trying to
get the babies in so their parents can do
what they have to do, and this trick ain't
got nothing else to do but give people tickets
at the day care early in the morning. How she know somebody
wasn't dropping their kids off, trying to run and make it
to work or work first ? ( Kim )
Between 7:00 and 9:00,
you can't park here. I'd like to get her
license-plate number and write her a ticket. That's probably the one I was
gonna beat up last year, anyway. Please get out the car, honey,
'cause I got something for you. Citizen came out after
I gave them a ticket, so I can't
take the ticket back. This being a day care, you'd
think she'd understand, but... I like being informative, but I'm not gonna stand there
and argue with you. What the business can do is make a phone call
to city county building, ask them to allow a pickup
and a drop-off zone to drop off their children--
it's worth applying for. I seen a sidewalk
violation. It's unacceptable. Your right is to park
in your driveway, sure, but never to block a sidewalk. That's a safety issue. Kids shouldn't have to walk out
in the street just to get around the car. You have people
that's bound to wheelchairs. They have rights as well. I'm sorry, it's too late. What's the problem ? You're on the sidewalk and I've already got
the plate in there, so. You gotta be kidding. I'm just gonna pull out. I've already hit the plate
in there. Can't block the sidewalks. This is ridiculous. You don't have nothing else
to do, right ? This is what I do, ma'am,
this is my job. But you jumped out
when I got out. And you could have
just said, "Ma'am--" I've already punched
the plate in there. Once it's started,
I don't back it out. It's ( bleeps ),
some real ( bleeps ). What is that doing for
the city of Detroit ? Nothing ! You couldn't say,
"Is this your car, ma'am ?" No, I don't do-- You see me sitting in
front of my mom's house and you couldn't just say,
"Ma'am, can you move your car ?" I sure couldn't. I don't know that's your car. I don't go up to cars
asking people do they-- If you're out of the car,
that's something different. This is crazy, ma'am. It's hard out here and you're
gonna give me a ticket, a $30 ticket for
pulling in my driveway ? You're on the sidewalk. You cannot block it
with no vehicle, ever. Parking in my driveway. ( Kim )
Officer 2-8-7,
that's my badge. Okay, you have
a wonderful day, ma'am. You too. This is some bull. Nobody can be
on the sidewalk. A freakin' warning would
have been cool. She didn't have to
give me no ticket for this. This stupid. I'm not gonna
approach every citizen. "Is that your car
over there ?" That's not my job. I'm not the Avon
representative. ( doorbell ringing ) ( bleep ) ( Kim )
You can't be thin-skinned
doing this job. Yeah, keep me
going, keep me going. Woosah. Sometimes you get verbal abuse, but my aromatherapist
helps clear my head. This tropical Hawaiian,
it's like my mind escapes there, but I'm always focused on
the violators. And the lawbreakers. This car's up on the curb and they shouldn't be parked
like that. See this--
this concrete here ? That's considered a berm. See how they-- it's just been
paved off from the grass ? This is illegal and they
actually are too close to the sidewalk. That's a safety issue. You just can't park
where you want to. You have to have
all four tires on the street. You don't have a right
to give them a ticket. She don't have
no other access to park. Why they didn't park their
car up in that driveway right there,
right next to that car ? That's not theirs, that's
the house over there. They don't even
have a parking spot. Why would they park
all out in the street when people coming around
here trying to-- You can't park here. Might tear their
car up, ma'am. That's a berm area,
you cannot park there. That's all I can tell you. This is gravel right here. It's no reason for a ticket
to be issued to this neighbor. This is illegal. Anything from this point out
to the street is city property. Well, if it's city property, why don't city come
and concrete it ? 'Cause you can't-- 'Cause the city don't take care
of what they should do. Ma'am-- Instead of the city giving
people tickets, they should be tearing
down these abandoned-- abandoned house. Them two houses, people are
prostituting out of 'em-- You asked-- Doing illegal drugs in 'em ! Ma'am. That's what the city
should be replacing, ma'am ! You talk to me and you
ask me a question, I'm trying to answer-- Why is the city making
this concrete ? Why are they giving tickets to
people that are homeowners ? The citizen-- the citizen-- How they gonna give somebody a
ticket when that's all gravel ? Huh ? I'm not raising my voice
with you. I'm not raising
my voice, ma'am. But you just-- you-- It's garbage down there in them
two houses down there, ma'am. You gonna let me
speak or not ? Right against a-- Have a good day, ma'am. You know why ? Because the city is in debt and they're not cooperating
with what they should do. ( man )
You ain't allowed to speak
the truth, y'all. You know, they illegally giving
tickets for no reason at all. You either want to hear me
or you don't. She wasn't
trying to hear me. If the city want to enforce it, then they need to come out here
and put sidewalks up showing where
they should park at. That's all I'm saying. ( Kim )
They want to see some change, that's something that's gonna
have to take the citizens' participation as well as the city council's
participation. But for now, this is illegal. Time for a little aromatherapy
and get the heck out the way. Woosah. What kind of
( bleep ) is that ? This is-- this is
( bleeps ) here. I feel a little sorry
for people who can't get their
vehicle out of impoundment. The PPA is seriously made from
the blood, sweat and bile of the devil. But if everyone have
all their paperwork in order, it should-- takes about two
minutes to release. It's horrible ! Six hours to get a car. In order to drive
and go to work, you have to stay
on top of your registration and your insurance. You gotta stay with it,
no excuses. Okay, I'm here out of town
on vacation, Memorial Day weekend. I'm supposed to be at work. Yeah, he's from Virginia. From Virginia. I came out to see
my godsister. I took him clubbing
down in Old City. We parked by a meter, it wasn't even
no-towing signs or anything. No nothing. We came out the club
2:00 in the morning, could not find the car
anywhere. It's a shame that
we have to go through this. But I'm going home. Yeah, we're gonna
get it now. ( Tracey )
Next in line. Hi, how are you ? Hi. You have ID, sir ? Yes, I do. May I have that ? I'm going to need
the registration and insurance also. My registration is
in my glove compartment. Okay, I'm gonna
give you a pass and they're going to take you
down to your vehicle, get the registration
and insurance. Thank you. Okay, I'll be back. Okay. Very polite fellow,
nice to work with. Milan is the name of my car. Her name was Tyesha
at first, but I changed it, 'cause it's a little country,
a little ghetto. So I like Milan,
it's kind of sophisticated. It's one of the fashion capitals
of the world. Hi, baby ! I'm looking for
my registration. No. No. You don't have it ? No, on the floor. Yes, right here. Will that work ? That's when I got the car. This is for a car dealer. The expiration
was 2-26-2010. It's not in here. Bye, Milan ! Nothing was there. No proof of insurance,
no registration. ( buzzer ringing ) So we're gonna call Mommy. Mommy's gonna
fax it up to us. Nothing else to do. Oh ! I just want to get out
of Philadelphia ! ( Tory )
Mommy, no. I brought those papers
back in the house. I'm about to cry. So I don't have it on me. Oh, my goodness. Okay, she is pissed. I know,
she's very upset. She said it was expired. ( buzzer ringing ) Let's make it a 6. Okay. Yeah, that works. I mean, all the information
is here. Yeah. Look, everything is on here. Yeah. Your mom's name
right there. And the VIN is here. We're gonna try this. If this works. So I'm waiting
in line to see. ( Tracey )
Next, please. Who needs help ? Hi ! Hey. He's back. ( Tracey )
Okay, here we go. Is this your registration ? That's what they gave me
when I just got my car. Oh, boy--
are you the owner ? No, that's my mom. Okay, hold on. All right, so... Yolanda ? Can't find Yolanda. I'm not really familiar with
the Virginia registrations. Please, God,
just let me get home. Please, please, God. Okay, expires-- Oh, boy. The paper's been altered. I have to check with
my supervisor and she's gonna let me
know if I can use it or not. Yolanda, I have a problem,
I have a gentleman here, he's given me this paper
and he-- Somebody wrote over it. Oh, my God,
I hope it work. ( Yolanda )
That was originally a "2." That-- that paper was for
a dealer tag. Okay, bad news. This paper here,
this is no good. Oh ! ( Yolanda )
They tried to change
the dates on this, so we can't accept those. Oh. We just don't come
straight out and say, "Oh, your registration
is phony"-- we verify it. Okay, I'm gonna go
on our computer. ( Latrese )
Okay. Hold on, let's see here. ( Yolanda )
We have his VIN number, so we can see whether or not
the registration is up-to-date in the system. Yolanda ! It comes up in our Bureau
of Motor Vehicles report and it's saying that it's good,
it's registered. Good news, okay ? The car is registered,
but you have to go over and pay the cashier
your towing and steward's fees. And we're waiting for your
insurance to come over ? The insurance will be coming
through the fax. Okay. Thank you. All righty. Can't get out
without insurance, so we'll go see in a moment,
you know, if he's got it or not. Obviously, this
paperwork didn't work. We tried to do this,
it didn't work. She said that's no good. Hi. Positivity does work. You think positive things,
you get good things. So the one in the middle ? All right. Hi. ( woman )
I thought she released
you already. I want to go. ( woman )
Where's the insurance
and all for this car ? It should have been
faxed over. His insurance came over
the fax machine. ( tires screeching ) No, I'm sorry,
this isn't his. We paid,
come on, let's just go. No, there's no insurance
for your mom, hon'. Let me call my mother
and find out. We'll do it again. Straight up,
that's the "dealio." No insurance, no car. Yeah, try one more time
for me, Mommy. Thank you. Damn, I want a--
I want a cigarette. He said it was supposed
to be faxed, but I didn't see a fax yet. It'll be here,
it'll be here. No insurance yet. We're gonna try this. Okay now. This is it. Mr. Chipper. It came through ?
Yes ! It came through. Oh, my God,
it came through. So you can start dancing
now if you want then. Woo ! Woo ! Yes ! ♪ Out of here
out of here ♪ Oh, my God, oh ! Oh, come on,
little darling. Woo ! ( Yolanda )
I'm happy for him. So, yeah, so he ended my day
on a good note. I want to thank my mom,
I want to thank God. I want to thank Trecie, I want to thank my godsister
Kalisha for letting me stay
with her this weekend. He wants to go home. He wants to hit 95
and go right to Virginia now. Woo ! A little creativity, a little
prayer and an awesome mom. Yep. That's it,
that's all you need. Boop, boop ! ( horn honking ) ( thundering ) ( man )
Oh, God. This rain is killing me,
Sherry. And our luck is not so good. We only got two hits. ( Sherry )
I hope it stop at some point, because I can't afford
for my hair to get wet. Now it's starting to get
a little heavier, but I'm never gonna stop
the rain by complaining, so I'm gonna put on
my rain pants. They're right here. The magic pants. Once I put them on, it will
stop raining altogether. Murphy's Law of rain here. I can just get 'em on
over my boots and all. I don't know why he just don't
take off his shoes first. I don't think it's as bad as trying to put a dress on
in a car. ( man )
Huh ? But it's-- it's not easy. He really believes in
his magic pants, but we're just
gonna have to see, 'cause it's supposed to
rain all day. The rain has already
slowed down a little bit. Who says superstition
ain't the way ? ( computer beeping ) Garfield, we got two hits
in the same block. Now, that's a lucky sign. All right, come on,
Garfield, we gotta get 'em. If Garfield can move
quick enough once we get this boot on, we have another hit on the
opposite side of the street. That'll do for now. We'll try to get
the other one. ( woman )
I can't move it !
It's locked ! ( Sherry )
Parking tickets on here, I don't know where
they was "gotten" at. Maybe like four or five. I know it's not no
four tickets on this car. Even though
you have a hearing, they don't take you
off the boot list and they
should tell you that. Baby, didn't I say
give me the keys ? I can't move it ! All right,
come on, Garfield. Baby, I didn't have
the keys, okay ? What do you want me to do ? She doesn't seem to be
very happy about this, but it is the right tag,
we double-checked it. Garfield was actually
pretty fast, so we was able
to get the two boots right across from each other. ( Steve )
See, the rain has
slackened up a little. Pants are working. Yeah, okay, Gar,
whatever you say. Come on, Sherry. It was pouring five
or ten minutes ago. No, it look like
it's coming down more. You just hate to admit
when you're wrong. ( laughing ) We got a hit. We seem to be on a bit
of a roll here. This is number six. ( computer beeping ) We have nine. ( computer beeping ) That's number 11. The truck's starting to look
a little more empty. ( computer beeping ) ( Sherry )
When it rains, it pours. We got another hit. Garfield magic pants
not working. The rain is
coming down pretty good. ( Steve )
But if it doesn't work
for the rain, I hope it works
for the hits. Maybe it is the pants,
'cause we are getting hits. They'll be the lucky pants
instead of the rain pants. ( man )
Hey, hold up, hold up. Okay, the car owe
parking tickets. You gonna have
to call the number. What ? Get out over there. Okay, well, guess what ? I don't got nothing to do
with this, so can you go ? ( Steve )
Once it's locked on there,
we can't take it off. I don't want this ( bleep )
on my car, so can you go ? You either pay it off
over the phone or you can go down
to 913 Filbert Street and get on a payment plan. Okay, I could
give a damn. ( Sherry )
The young lady, she was
very upset about it, but at the same token,
you know, we got a job to do. So we have two more to go
before we'll be out of boots. With a little help
from the magic pants. ( computer beeping ) Oh, Garfield,
we have two hits. ( Steve )
Oh, my. One has its lights on,
so there's somebody in it. Two heavy-hitters,
they do owe a lot of money. One is 1,500. The other one
is like 1,000. And we got just the boot
for him, too. I'd have liked to have
gotten both of 'em, but one has
somebody in it. Oh, well. ( laughing ) Garfield, he left out ! Hurry up
and get the boots on. And we're out of boots. Pants are working
good now. Maybe they are. I must stop badmouthing
his pants. How the ( bleep ) am I supposed
to get these people home ? ( Sherry )
Okay, they owe tickets,
a lot of tickets. They owe tickets,
a lot of tickets ? Yes. Yeah, these people gotta
get home from dialysis, they are sick
people here. Right. They're not our
personal vehicles, but we still gotta
get 'em home. Garfield. I'll call John and ask him what he want us
to do about this. This is a dialysis unit and they came to pick up
the patients and got booted. Some just coming from having
surgery, getting treatment and they have to
sit here and wait. How long, we don't know. ( Steve )
I do have sympathy for 'em. They're dialysis patients and
they have to be taken care of, but the company should have
taken care of this. I mean,
they are responsible. Each one owes over $1,000. ( Sherry )
Maybe they can call their
company, send another van. But right now,
we can't take the boot off. I think it's kind of a gray
issue, because, you know, I mean, we are picking up
patients coming from dialysis,
you know what I mean ? You got tickets,
you need to pay 'em. That's a big company,
they know the deal. It's inconveniencing
sick people, and that is
really unfortunate, and we really do feel sorry for
'em, but it's black and white. You have to pay your tickets. Looks like they brought
another van here, so patients will
get where they need to go. ( man )
Do you have any idea how old
these tickets are ? I have no idea
how old they are. Well, we know they're
not our tickets, 'cause these vans are leased,
these tickets are old. Now we gotta pay for them, but they weren't
originally our tickets. ( Sherry )
Overall,
it turned out well. They will get home. The gray day has ended fine. The back of the van is empty
and it stopped raining. The pants work. There might be something
to his magic, a little bit. ( laughing )
