middle of a sidewa lk. You know I'm trying
to make a living. When I give these papers
out, people become monsters. This is ridiculous. Give him a damn
chance, ticket lady. You can't find your car? MAN: I don't remember
where I parked it. [groans] Dude, where's my car? I think it's
still on the street. Oh my god. PAUL: You're going to boot
people's cars for $40? COURTNEY: If you want to--
if you owe, then you owe. You need a better system. Get off my street. [theme music] That one came up. RODNEY: All right. Let's roll. [music playing] I put this one on extra tight. I can bend metal with
these hands right here. [music playing] I could tow cars with my hands. COURTNEY: Yeah, right. He is the original lazy booter. RODNEY: No, no, no, no. I'm not lazy. COURTNEY: Come on, Rodney. We have the whole
city at our disposal. [music playing] [radio beeps] [inaudible] RODNEY: After we
boot the vehicle, we will call our release
person to release the vehicle to the tow unit. It's a black,
four-door Jeep Cherokee. That's a roger. I'm the release person today. Once the car has been booted,
I go in to take the boot off so it can be impounded. They hate to see me coming. I'm going to meet Courtney and
Rodney to get the paperwork so we can go release the cars. RODNEY: Sonjia. Good morning. RODNEY: A couple of those
are going to be tight. Oh, I see. You said I'm going
to need a man. OK. [laughter] Those boots are extra tight. That's nice of them. Thanks, hun. See y'all later. Now we can go meet
the tow truck. I'm going to go ahead
and release this vehicle. The tow truck is here. These keys are very important. These are the keys
to all the boots. It's on so tight. I got it. This suckers a big baby. Them boots are heavy. Rodney would have been
handy at this point. Hey, where do you want to go? Go up and down every
one of these streets, and I bet you we'll
get some hits. I'm going to do
what Courtney say. [pop music playing] (SINGING) Catch me if you can. [music playing] (SINGING) Just release. We gonna do this thing right. Just release. RODNEY: Charles Charles Victor. COURTNEY: This one. RODNEY: There it is. There's people
standing outside. We gotta move. MAN: Who ordered this? Y'all need to cut
this [bleep] out man. RODNEY: It's on there now. MAN: This ain't right. For real. Y'all ain't got
nothing better to do. For real. RODNEY: There you go. MAN: Go solve some crime. [groaning] For real. Scratches. Dent. LEILANI: Why you on my car? I've got a boot on my car. My kids gotta get home. [music playing] Why you gonna boot
my [bleep] car? [music playing] I don't give a [bleep]
what y'all doing. Excuse me. The vehicle has been booted
for non-payment of parking tickets. LEILANI: I ain't got
no parking tickets. This is some [bleep]. RODNEY: You might have
tickets on another vehicle that you co-signed for. No. Do you have any other
vehicles in your name? No, I don't. Did you co-sign
for anybody else? No. - You sure?
- Yeah. I'm positive. All right. LEILANI: I co-signed, like,
a year ago for somebody else. OK. The other person might have
tickets on their vehicle. Call that number. They'll tell you how much you
owe and what you need to do. LEILANI: This is pissing me off. How am I supposed to get
my kids out of school? RODNEY: All right. LEILANI: Get your
ass out of here. That some [bleep]. They don't give [bleep]
because they get jobs. COURTNEY: You sitting
here ranting and raving ain't gonna can't
change the situation. So I don't have to stay
here and listen to it. RODNEY: They're getting notices.
These cars aren't bootless. It shouldn't be no time to vent
or argue if you already know. Right now, we heading
over to meet Sonia, give her her paperwork. She's going to go back out
and release the vehicle. We are right here
at Eastern Market. Did you leave here yet? That's a negative. I see you. Here comes Courtney and Rodney. COURTNEY: You gotta watch out. She was rambunctious. SONJIA: That's not good. We got a hostile situation that
we're going to be going to. I am not looking forward to it. It's a little different when
you're by yourself booting. If you don't have a good
tow-truck driver on your side, you're in trouble. That might be her over there. Tow truck. I got a boot on my
car and it's a [bleep].. Could you please not tow my car? Unfortunately, it's
out of our hands. Once the tow truck gets here,
they bill for the towing. I can't do anything. LEILANI: This is some [bleep]. She said there ain't
nothing that she can do because the tow
truck already here. And she can't
pick her kids up. Ridiculous. TOW-TRUCK DRIVER: Any chance
I can use the keys to push your Saturn back? I don't trust nobody
with my [bleep] keys. No problem. So how are you
going to hook it up? I'm going to slide it
sideways and then hook it up. [music playing] Why don't you
just let him back in so he won't mess up
nothing on your car? SONJIA: He wasn't
going to keep them. I won't even leave the
scene with your keys. OK. Well, you can go
and do your thing. Makes it a lot easier
on me and everything. I don't need my
[bleep] [bleep] up. You hate your job, don't you? SONJIA: You know what? I don't because I
don't put these people in their predicament.
So I don't blame myself. LEILANI: I know, but you
gotta be the one who comes and listen to us
talking [bleep].. SONJIA: It doesn't bother me. They're just expressing
their feelings. And I'm just the
one that catches it. [music playing] The situation calmed down
better than I thought it would. It worked out good. This will never
happen to me ever again. [music playing] RODNEY: Boy, Charles, Win. I got it. [laughter] Charles, Charles, Rob-- I got it. All right. I'll be quiet. Just do the ones on your side. Zero, Edward, Queen. [beeps] Oh, wait. Look at this one. RODNEY: We got a hit. [music playing] PAUL: Why is my
car being booted? For non payment
of parking tickets. PAUL: This is where I live. COURTNEY: If you owe tickets,
and you parked on a city street, then you are
eligible to be booted. People are leaving my
city at a rapid rate. You're a big reason for it. There's not a no
parking sign there. COURTNEY: That might not
be where you got tickets at though. This is where
I get tickets at. Me and the lady from
parking enforcement have had an ongoing argument. This is a personal thing. I can't say that. She went to write
a ticket on my car, and I told her to
get off my street, that it was residents here. COURTNEY: The street
belongs to the city. If you chose to park there,
then you have to pay the ticket. PAUL: I've only had this car
for three or four months. How many parking tickets could
I have gotten on that plate? It doesn't have to be
on this particular car. Once you get six tickets,
you get on the boot list. PAUL: That's absolutely absurd. You need a better system. I pay the average of $3,000 a
year to parking enforcement. The bill can't be
more than $200. It could have been $40. Whoa, whoa, whoa, whoa. COURTNEY: That's the problem. You would boot
people's cars for $40? COURTNEY: If they
were on the boot list and they didn't pay all their
tickets off, yes, we will. Once my balance is even--
COURTNEY: They all-- Go after people
that owe you money. urd. Me and the lady from
parking enforcement have had an ongoing argument. This is a personal thing. I can't say that. Once you get six tickets,
you get on a boot list. Go after people
that owe you money. We're broke here in Detroit. You ain't helping. - I live here too.
- Oh. COURTNEY: Do you
not realize that? - Does your car get booted?
- My car has been booted before. Yes, it has.
- Do you get tickets? COURTNEY: Yes. I'm just as broke as you. I appreciate you towing my car
for less than $300 in tickets. RODNEY: Call that number
at the bottom of the stick. They'll tell you how much you
owe and what you need to do. COURTNEY: Don't
harass me on my job. I don't come to your
job and harass you about dropping your fries or
doing whatever it is you do. [laughs] The lady that wrote the
ticket, I wrote a note and said, please don't
ticket my vehicle. I live here. She placed another ticket to
the other side of the car. Game on. Hello? If you park in the
same spot everyday, you're supposed to get
a ticket every day. Park on the moon. Park on the roof.
I don't care. Just don't park right there. I'm going to call and
see what I owe them. [inaudible] It's a silver Ford Focus. The vehicle is located
west on Service. That's affirmative. I have a feeling
the tow truck is going to come before I get an answer
on how much to take down to them. But there's no way this car
has more than $100 in tickets. WOMAN (ON PHONE): Your balance
to get your vehicle back is $1,065. [laughs] That's impossible. I was singled out today. The city makes up its
own rules as it goes. RODNEY: He's in the mood
that we're out to get him. COURTNEY: It's
your responsibility to keep up with your things. RODNEY: We heading over
there to meet Sonjia. Hey. Watch out for that guy
over there with the Focus. He's kinda off the wall. OK. Rodney said, be aware. He's hot. I hope the owner gets a chance
to make it down to the payment center before I get
there with the tow truck. I'm giving the citizen
a little grace period. We got some other vehicles
we've got to release. Going back down to that Focus. They booted this car
at 1:28, and it's 3:28. So he had a couple hours. I hope he's nowhere around. I don't want to be bothered. Tow truck is here. Are we releasing this? SONJIA: Until they
call me on the radio and tell me anything different,
I have to proceed with the tow. KRAIG: The owner of the vehicle,
he's standing at the cashier's. Hi, sir. I can't do anything until
my dispatch call me. So you OK-- the cashier
has to contact them. I understand that,
what you're saying, but you could have paid
the tickets before we even came and booted the car. Here's the phone back. KRAIG: Slow down. They only can take it
until you pop that boot. SONJIA: Once the
two truck is here, I have to take that boot off. Everybody knows the situation. As soon as she pops
this, he takes it. Can you please check in? Our radios is right here on
my hip, in case they call me. And that's what I was
explaining to him on the phone. We don't need people to
come take people's cars that are honest, working people. You have a horrible job.
It sucks. The people put themselves
in this predicament. We didn't incur these tickets. [groaning] Cut this guy a break. SONJIA: Until they tell me
to stop, I can not stop. [music playing] He didn't make it. This is really inhumane. [music playing] It's a shame. I gave the guy a couple
grace periods earlier. He got done there too late. There needs to be a little
bit more peace and love. This is not part
of the solution. I understand you're
concerned about your friend, but your friend is
doing the right thing and taking care of his
fines and penalties. And hopefully, he
don't see us again. [music playing] Rodney, I missed you today. Oh, you did? [laughter] You [inaudible]. See all these big, heavy
boots I had to take off? She worked today, boy. She's going to be
strong by next week. See how small her hands is? Her hands gonna be
just as big as mine. They're going to stay like
they're-- see these hands? They're going to look
like this next week. [music playing] WOMAN: Here.
- Me? Yes. Do you have it? - I don't have it yet.
- Oh my god. Give it about
about 10, 15 minutes. I'll keep looking for it.
- All right. Thank you.
My car is gone. We went to the bar last night. I walked out, I was, like,
dude, where's my car? We walked around the
block a couple time, and there was no car. She's the instigator. She's the one that made me
come to Philly last night. I was.
BRANDON: I'm from Jersey. It was my fault.
Everything was my fault. It was a good night. [laughter] You're such a [bleep].
It was uncomfortable. I took it off.
Nothing happened. Relax. BRANDON: Do you have it? MAN: I don't see it. Maybe you forgot
where you parked it? I think I might
have forgotten. I don't know. Ashley, they don't have it. [music playing] (SINGING) I'm just
a little confused. Don't know why you capture me. BRANDON: How do I find out
where my car is parked? MAN: Walk two windows over. See if they can find
it by VIN and name. OK. Hi. Hi. BRANDON: I can't find my car. You can't find your car? Where was your
vehicle towed from? Wherever we parked it. I don't remember where I parked. I know a certain
market, that area. [laughter] Do you know your
plate number by heart? No. What kind of car
are you looking for? A green Honda Passport. If they don't have it, I'm going
to be on the 6 o'clock news jumping off the Ben Franklin.
[laughter] YOLANDA: We have a lot
of vehicles in the lot. Vehicles come in and
out all day long. I don't see any
green Honda all day. I'm going to call our
radio room to make sure that nothing wasn't called in. OK. I hope they help me find my car. I think it's
still on the street. He just don't remember
exactly where he parked. I could be at work right now. I was partying at the bar I'm
supposed to be at right now, and, like, working. So I don't have a car,
and she doesn't have a job. That's the way we look at it.
- I'm pretty much screwed. A green Honda with
New Jersey plates, and it would have been towed
from around Third Street. OK. She has news. She has news. Nothing was called in. It's possibly still
where you parked it. OK.
[laughter] You must have been
partying hard last night. Were you?
- No. I don't party. I have to find it. Hopefully, y'all get it
before the rush hour start. I'm going right now.
I'm going to walk around. OK. I hate to say it, but they was
partying hard, because I still could kind of like smell
something through the window. She roofied me,
and that's the truth. [laughter] Wish us luck. They have my car. The cop-- I told him
my car was stolen. And he said, no. It's in the lot. They were wrong the first time. YOLANDA: My friend out there. You have my car. I do have Isuzu Rodeo, green. What kind of vehicle
you looking for? BRANDON: A Honda Passport. No, babes. Rodeo. No, no, no. It's a-- it's a Honda passport. It's my car. I would know what
kind of car it is. I'm just going
to double check, to see whether or not we
actually towed his vehicle now. The taxi driver
drove us all around, like, the area,
where my car was. Couldn't find it. Honda, Honda, Honda. I think I've seen more
of Philly in one day than I've seen ever. [music playing] Oh. They did write it up as a Rodeo. You've got to learn
that tag number. If the customer knew
his correct tag number, he would have been out of
here earlier this morning. Why would you need to
know what your licence plate number is?
I'm very bad with numbers. [cash register dings] Thank you. I spent four of my hours
driving through Philly, walking through Philly,
screaming through Philly today. It says Isuzu. It is a Honda. That H on the front
stands for Honda. I apologize on behalf
of the Parking Authority. I bow down to you. So you take that
over to the gate. BRANDON: OK. This is my Honda. YOLANDA: Jay, do a Isuzu Rodeo
look like a Honda Passport? Yeah. They look the same. Isuzu is not a Honda, and
a Honda is not an Isuzu. MAN: You know
what's funny though? Your rims have a Honda sticker. BRANDON: My car is a Honda. No. It's an Isuzu. Honda. It's an Isuzu. Honda. It's just like a Rodeo. Honda should pimp this up. [beeping] MAN: It's an easy way
to pimp that ride. Take off all the Honda
stuff, and put on Isuzu. [music playing] Right 'em up. Cha-ching. [cash register dings] Today I'm on a new beat. This is where I lived for
a year, so I know the area. They have good pizza. People here have a lot of mouth. I like you, baby. [laughter] They're loud, but
they're friendly. Hey, hey. [inaudible] It's easy to make
friends around here. To the parking authority. May they grab you by
the ankles and shake you upside down till your money
falls out onto the street. Damn. You're the prettiest. That's a friend. [laughs] I think that
I'm a likable person. I try to be friendly
to the citizens. You're across from
the fire hydrant. So I'm going to have
to ask you to move. OK.
No problem, ma'am. MARYLIN: OK? People should be my friend,
because I'm only doing my job. But when I give these papers
out, people become monsters. [cash register dings] WOMAN: $51. Do that make sense? This is ridiculous. Enemy. Get out of here.
We don't want you here. Get out of here. Enemy. [bleep] her, man. She an enemy. What? [music playing] She nice though, man. What's your number? [scoffs] 683-9770. That's the parking--
that's the parking authority. [laughter] I think he might we want
to be more than friends. But if I give him a ticket,
it's going to be a problem. That's a frenemy. A real friend is your
friend, no matter what. Frenemies are fake. [music playing] (SINGING) I need
a good friend. You need a clue. [music playing] Look at that. Vehicle parked in the
middle of a sidewalk. That's a safety violation. No excuse. Do you know whose
vehicle this is? That's the owner
of the business. MARYLIN: I don't think this
is fair to the citizens in the sidewalk. He be unloading. MARYLIN: There's
no excuse for this. MAN: See, I'm here
at the daycare. And sometimes I have
to unload the kids. How about the children that
are walking home from school, the lady in the wheelchair,
the woman with the stroller? Do you think it's fair to
these people for this car to park here, in the
middle of a sidewalk? It's rude. Definitely an enemy. This is a shopping area here. People were walking
back and forth. It's dangerous for a
vehicle to be parked in the middle of a sidewalk. This is an expired meter. I don't know if he's inside
one of these stores here. Yeah. MARYLIN: You caught me before
I completed the ticket. MAN: Uh huh.
- So I'm going to rescind it. Thank you. MARYLIN: Address,
city and state? You know, you got to come
back and feed the meter. Give me some
change for the meter. He was cute. [laughs] MAN: Sometimes they get
me, sometimes they don't. Today, she's my friend. But if I give him a ticket,
he's going to be an enemy. Yeah. Can you believe this guy? I saw this guy earlier. Do you think it's
fair for this car to be parked in the
middle of a sidewalk? Excuse me, sir. You can't park your car in
the middle of a sidewalk. I had to park here. No, no, no, no, no. You don't understand. Not in the middle
of the sidewalk. It's not fair. MAN: I'm normally
parked out there, but there was no parking. MARYLIN: You can move
it over there till-- you have to move this car. MAN: Well, I have some
heavy babies to pick up. MARYLIN: You have to move it. MAN: She's new here. All the other people knew
the deal with the daycare. I didn't give him a ticket. I just told him
he should move it. He shouldn't be
parked in the middle of the sidewalk like that. There is something
called a little fairness. We don't live in a perfect
society, so stuff happens. He doesn't care about
nobody but himself. Look at that. Also parked in the
middle of the sidewalk. [cash register dings] MAN: Yo. Cop. MARYLIN: Here's
that friend again. Sometimes they get me,
sometimes they don't. MARYLIN: How are people supposed
to walk when you're parked in the middle of a sidewalk? Cut me some slack
because I'm working, trying to make a living. That's, like,
very inconsiderate. MAN: Woo. $51. I'm going to need
overtime for this ticket. Give him a ticket. Give him that ticket. You know I'm trying
to make a living. I'm tired of this
[bleep] you be doing, man. People got to walk
down this aisle here. I told you a thousand times. That's my man. He messing with me. They got your ass. I thought y'all was my friend? See this area? This area right here,
you want to keep clear. See? I ain't got no friends. MARYLIN: He was upset,
but now he's OK. Earlier, he got lucky
and didn't get a ticket. Then later, he parked
in the sidewalk. I can park here all day now. Tow truck, tow truck. [laughter] MARYLIN: I feel bad, but I
mean, I had to do my job. MAN: I will have to
deliver 51 pizzas just to make up for that. Ain't nobody order that many. MARYLIN: He's a friend. He-- he understands that
I was just doing my job. No.
No. She ain't my friend. I ain't got no friends. He's a frenemy. It's nothing personal. Get over it. Let it go. Let it go. [laughs]
