And Then He Said... "I Want a Refund" | People Stories #300

what's the craziest reason a customer has given you for refunding the product you were selling one time we had a guy try to return a camp toilet potty thing claiming it had collapsed after it had been used they're not really stable things essentially a heavy-duty garbage bag splayed over an aluminium frame he brought it back for us in a bigger garbage bag for us to check out still full judging from the smell we didn't know what to do no one was going to be checking inside that bag so the manager at the time refunded him just to get him out of there on the condition he disposed of the bag himself he kept trying to put the bag up on the counter and open it up so we could see so gross today's word is biohazard the other day someone returned a birthday cake because it was stale was still in date and unopened somehow they knew it was stale without touching or tasting it perhaps no one showed up to the party this just happened the other day and it's somewhat amusing so i'll post it we have a local store called bargain bin that buys lots of returned items and such from other stores i bought something the other day from there that still had the little return slip tape to it one of those hard plastic packages that you practically injure yourself trying to open it had cut marks stab marks and the plastic was melted in a spot but it was still unopened reason returned customer did not like the way it was packaged it just struck me as funny i have literally cut myself open on those packages i hate them with a passion but i've never returned anything because of that packaging i refuse to let the packaging win i will get the prize inside guy tried to return flowers a week later because they had died our flowers do not have any kind of last five days guarantee or anything called my manager and the customer argued with him for over half an hour about his two pounds bouquet of flowers my manager just sat in a completely deadpan and every time the guy stopped talking said simply i'm not refunding you for dead flowers when the guy eventually left throwing his flowers on the floor my boss cracked up and couldn't stop laughing for several minutes when returning tillers or any yard equipment and it is scratch towards a hook with dirt all over it and saying it is not doing what i needed to or you are done with what you needed it for the old free rental it's a real thing happens daily at home depot we had a regular come in and whenever there was a woman in customer service he'd try to return an open box of condoms with the excuse they were too small and he needed to exchange them for the magnums instead we let him do it once but then once it became an obvious habit and pick up line no more oops i dropped my monster condom for my magnum dong not as described it was a necklace featuring a word in a script font hanging on a chain the customer's complaint was that in the photos you could see the word when the model was wearing it but when she tried hers on she could only see the word when looking in the mirror yeah she was wearing it backwards not really crazy but i had a customer come in with a bag of relatively expensive items from our grocery store such as vitamins dog tablets dvds act and they were covered in pesticide and she had claimed we packed it all into the same bags which is against our policy and needed a refund on everything i felt something fishy was up told my manager she quickly checked the surveillance cameras and saw her walk in with a bag and stuffed as much as she could into it and poured pesticide all through it most of the time if something is crazy it's probably a scam not really sure if this counts but i've had a couple of people try to scam me by returning ebay items i sold them before i sell something i always take photos of the model number s and small unique marks that tell me that item is 100 my item i sold somebody my old nintendo wii which worked perfectly fine and they claimed it was broken and wouldn't run any disks i told them they could send it back to me and i'd test it and give a refund if this were the case i also mentioned i had photos of the exact way i sold them so i'd know if they were swapping it with a broken one to get their money back but they never replied or sent the wee back perhaps not a crazy story but still pretty weird that people go through all that effort to send you back a swapped item still pretty weird that people go through all that effort to send you back a swapped item in their mindset that counts as a free wii i used to work for a chevrolet dealership it was a cadillac dealership with a different owner before it shut down he opened a new dealership elsewhere we had been open for less than a year when i started working there a lady came in and said she bought a used cadillac there two years ago and something was wrong with it and she wanted this thing fixed for free i let her know that the previous owner shut down almost a year prior but has a new dealership on x road and she could check there she said but this is the building i bought it at i said yes but this is no longer a cadillac dealership they move to x road we are a chevy dealership with different owners she could not grasp that a business can't move and a new one move into the same building the customer is always right s when i was a manager at coffee shop we had a crazy lady customer she would buy two pounds of beans get us to grind them and then she'd come back two three weeks later with the mostly empty bags she would hold up the drive-through line insisting that we replace the coffee because it had gone bad the first time we hon order just say yes policy for the store manager but after that we had to try to explain to her that coffee doesn't stay fresh after you open it and we can't replace a bag weeks later after you use most of it she tried to keep the crazy train rolling by bringing in the nearly empty bags of free coffee we'd given her the first time wanting us to replace them a couple of weeks later even worse she purposefully came through the drive-through and used the excuse that we were holding up service because we wouldn't honor her request as leverage to get us to give in she always came in during the morning rush and it always took at least 10 minutes for a manager to deal with her i think the store manager eventually asked her to take her business elsewhere and drove a brand new jaguar that she took back to the dealership every 11 months demanding a replacement because it had gotten dirty woman wanted to return some meat she had bought about a week prior complaining it had gone bad a dude wanted to return his watermelon because it smelled funny the watermelon came from another store we could tell by the little sticker he handed me a receipt from a different store a guy tried to return about 100 worth of meat that had been for a party that got cancelled we saw him on camera put the meat in his cart then walk up to the customer service desk to return it so um i bought a beef joint a few weeks ago and put it in the freezer i took it out of the freezer yesterday and then realized it said and suitable for freezing so i threw it out can i get a refund on that number hi i did something wrong it's your fault a woman tried to return a three-year-old working grass cutter because her fingers had become too weak to pry open the case where the nylon cutter goes we had tried for 20 minutes to make the case easier to open but she wasn't satisfied she also had no receipt and expected us to locate it on our network through her membership when we told her she couldn't possibly get a refund she got mad and called us useless not me personally but i was in a store once and witnessed a woman trying to return a pair of trainers that were worn and covered in mud funny thing was the woman claimed she wore the shoes once around her house the face on the cashier was priceless that was my sister-in-law and sadly they were only worn in the house i worked a pet store and this couple came in to try and return their puppy they had bought a few days prior because they were under the impression that they came pre-house broken at eight weeks old i kinda hope you took it back cause it doesn't sound like someone i'd want to be responsible for a puppy they're not comfortable she returned thongs it was company policy not to accept underwear returns the customer threw such a fit that the manager accepted her return the manager ordered me to do the return i told her i was not touching those things and walked away she proceeded with the return that's where you call the creepy guy who works there top resist the return he'll ask all the intimate questions about where they weren't comfortable how long she wore them and proceed to sniff them to confirm how long she wore them if she doesn't know pat she deserves her money back once had a lady with her brood of unruly children coming with a laptop whose screen had spontaneously cracked upon a casual inspection the cause was obvious the screen was covered in grubby little fingerprints where the kids had been lifting it up by the screen and had cracked it as a result we declined the return citing accidental damage not being covered under the manufacturer's guarantee which caused this lady to go ate crap calling one of our wet paper bag managers over who asked us to call up the suppliers to have it repaired obviously they refused to repair it this ordeal went on four weeks with a woman returning every couple of days to try again until eventually the store manager got involved i began to explain the situation to him and within five seconds he cut me off and told me i don't want to hear any more give her a new laptop had to give her a new laptop which tanked our returns budget for the month and ended up with us all getting crap for having such a high returns percentage go to love retail i know for a fact this would have not flown at my store my gm would have this woman banned from the store the second day she came in complaining about this dribble your store manager is a pushover when i worked at a bookshop someone returned homozilliad because it wasn't like the film troy had just come out at the cinema to be fair to the customer we either had stickers on the book or a poster i can't remember which saying the book that inspired troy with a picture of brad pitt's face on it i used to work at target and we had azimus eye robot on the shelves but with the movie themes now a major motion picture cover featuring will smith and the tagline one man saw it coming i imagine that marketing decision sparked some similar complaints i worked at a hardware store in a pretty sketchy part of town it was a big city so rather than driving most people would ride their bikes to work one day a man came in looking for some bold cutters so a co-worker who had just started work the day before offered to help him out and got him a big huge pair the man checked out and left and was back in the store within two minutes saying he changed his mind so the cashier didn't think anything of it and refunded his money ten minutes later the new co-worker is leaving on his lunch break and his bicycle is nowhere to be found he instantly realized he sold the man the tools to steal his own bike and the guy had the nerve to return the dang cutters needless to say we never let my co-worker live that down i worked at a small burger shop in college and a lady demanded a refund for her burgers because the buns kinda sorta stuck to the rapper we got scammed a lot on refunds so we had a detailed form to track who was getting refunds she refused to fill it out stormed off threatening a teardown in local media i like that idea oh sorry crazy lady about your burger but in order to process the refund we will need you to fill out this form so we can use it to better train our employees gives her a 15-page form and a mini pencil that isn't that sharp thanks for helping us improve our service i used to work at a homeware hardware store this guy came in with this dirty electric kettle that was clearly some years old and covered in lime scale we had a one-year guarantee on our electrical items and the receipt which yes he still had told us he bought the kettle three years prior when my manager explains to him that he can't get a new cattle since it's past its warranty and clearly in a well-used state this guy flips his crap saying well what does the warranty have to do with anything he swore at my manager and demanded that he give him his name so he could write to the ceo of the company to complain which my manager refused to do i think my manager had to ask him to leave before which another customer says to the guy you're a pathetic worm of a man or something along those lines which made my day myself would have gladly given the customer her name and helped him spell it because her company stands behind their employees in these situations it's refreshing i work in a movie theater and a few days out of the week we give out a free bag of popcorn with the purchase of a ticket a guy comes in one day and purchases a ticket was only five dollars and got his free popcorn and goes into the theater about 15 minutes later he comes out with an empty bag of popcorn complaining that it was disgusting and too salty and demanded a refund on the popcorn that he already ate which was free give him a full refund on the popcorn alternatively give him a coupon for one free popcorn with the purchase of a ticket terms and conditions apply can not be applied with other offers only valid on some days of the week i wasn't the one it got returned to but i was at an rei garage sale these sales are where the company takes all the returned items and sells them to members for a huge discount depending on damage you use the average deal is a pair of boots that retail at 150 dollars being sold for 30.40 stuff like that i saw a bicycle that looked nice the retail price was six hundred and fifty dollars the bike was marked to 280 dollars the price tags have the reason why the customer returned the item you usually see customer didn't like how shoes held up customer didn't like fit customer wanted smaller size but the line on this bike was the best i've ever seen customer did not like the sport of cycling boots are possessed is the best one i've seen i guess the reason itself wasn't crazy she claimed the sheets she was returning shrunk in the wash it was my first day working customer service i was usually on register so i processed the return when she left i had to put the sheets either in a discard damage bucket or put them in a bucket for repackaging i opened the sheets to find a massive yellow piece stain yeah that went into the discard bucket this just reminded me about the time my grandma bought me some pea stained panties at a yard sale as a joke gift i always thought that was weird enough in itself but it just dawned on me those people were legitimately trying to sell pee stained panties and succeeded their dress was stained seems reasonable except they stained it they went to a bbq and got sauce on their new white dress the sauce wouldn't wash out and stain the dress i said no we don't offer refunds for warn damage merchandise i told her maybe you can dye the dress a different color that hides the stain or get a patch or something you like to cover it this is a great opportunity to personalize your look cause i'd get in trouble for not being willing to help she called and spoke to someone at least who sent a return label and issued a refund i hate people honestly i hate the managers who give in to this crap almost as much as i hate the people who try to return the stuff when i worked at target in high school i was doing the customer service desk and this woman came in and returned five of the digiorno frozen pizza giant cookie cakes they were all thought and in soggy boxes and told me the reason is that they didn't cook all the way through now i've eaten a lot of frozen pizza in my day and i've never seen one that didn't cook all the way through you may need to adjust times a bit but i think as an adult she should have been able to figure that out also who buys that many of the same frozen pizza without knowing if they like it having it before but it's target so we return whatever i mark it for disposal make a comment to the other person working the desk about what just happened laughed for a second and then moved on to the next person apparently that next person went and tracked down frozen pizza lady told her what i said and then she took offense to it and called to be at my boss about what i said and i got in trouble it sucked so remember kids people who can't figure out how to cook a frozen pizza are the same people who get offended if you call them not smart enough to cook a frozen pizza so she forgot the pizzas in the car and made up the stupidest excuse ever i worked at a target when i was in high school a woman came in and wanted to return a used breast pump because it hurt too much she returned it with no receipt in a ziploc baggie not washed and my manager allowed this to happen they couldn't smoke inside the vehicle middle-aged professional-looking indian lady needed an insurance replacement rental car after her vehicle inexplicably caught fire she signs the contract i do the inspection with here give her the usual spiel about putting blankets down for pets and no smoking in the car yeah yeah she signs off i go inside she gets in the car five minutes pass and then she comes back in so i can't smoke in the car we tell her no but my car is the only place i can smoke at work okay odd but we reiterate the policy she then asks if any other rental agencies allow smoking we tell her she could try asking them but we're pretty sure it's an industry-wide policy she then says she wants to return the vehicle and could we give her a ride home since the nice people we say sure couple hours pass and she comes back looking defeated nobody else in town allows smoking she decides to take the car and promises not to smoke in it couple weeks pass and her rental is up when she returns it she's with her husband he's doing the paperwork while she's just standing there in dark sunglasses not saying much she takes the glasses off to rub her eyes i notice their bloodshot wall heck after they leave our resident stoner starts laughing their butt off tl dr a very professional looking middle-aged indian lady returned a vehicle because she couldn't token it well at least she's better than a lot of renters for not just going ahead and smoking in it anyway i work at a retail store where we engrave items mostly for weddings a woman ordered two champagne flutes for a wedding she was traveling to we finished the flutes for her days before she was leaving and she came to get them the night before she left we always suggest people pick up their items a day or so before they need them so if there is any issue we can fix it re-engraving an item especially glass takes at least an hour or more this customer came in at 5 55 pm on a sunday night when we close at 6 she knew what time we close because she called at noon and asked me i showed her the glasses and she was livid the lettering looked terrible cheap and awful it was fine and she wanted a refund but i told her i could refund her but that she can't take the glasses with her but i have to have them and you've ruined the entire wedding with this engraving that he is slanted the font she chose has slanted ease i told her i could have new glasses engraved by noon tomorrow at this point the mall is closed but her plane leaves at eight in the morning so that's impossible i found store locations near where the wedding was she was traveling there a week before the wedding date i told her i could contact the closest location 10 miles from her wedding site and have them engrave new glasses for her why should i be unconvinced because of your incompetence i asked her for the address of her hotel we could ship her new glasses in two business days i don't know where i'm staying she wanted a complete refund for her product and wanted to take it with her didn't happen this project is so awful that i want my money back and to keep the product i own a small snow cone stand and had a lady and her daughter order a large and once they received it ate it in their car and left flash forward four hours later i get a call from a very angry man he demanded a refund for his wife because the snow cone was dry i explained that his wife and child ate their snow cone right in front of me in their car and had they had an issue could have simply walked up and asked for more syrup without charge or question no that was not the answer he was looking for and proceeded to personally insult me and continue to demand a refund for a snow cone that was consumed four hours prior eventually he hung up after a few more insults and me calmly explaining that i can not refund her three dollars for something that was eaten four hours ago well he called back three more times to speak to the manager the nuna he wasn't very happy when i said i'm both in the insults and abuse continued to be held my way each time met with an apology and calm and professional response so guess who got a very slanderous review on one of those pinterest mom websites tldr man wanted a refund for a snow cone his wife ate four hours ago when he didn't get one i was called some interesting names oh here's another fun one from when i worked at books a million a lady comes in to return some manga the manager goes to process the return and notices that she is returning this with an existing return receipt she asks her what the issue is on this one and she goes oh it's not the ones he wanted she checked the volumes they were all sequential so my manager asked her he had already read these as well and the mom slipped she said yeah he goes through them so fast doesn't he so my manager caught her basically admitting she was returning them after her son read them so she could get the next three in the set after confronting her about it my manager said i'll process this return but you still have these others on the receipt i'm making a mark that those are not able to be returned she already had the next three in hand the lady was aghast but he reads them so fast what am i supposed to do not our problem lady so how about i just bring him to the store and let him sit and read them without buying i chime in as long as he puts them away when he's done and doesn't damage them i don't think we'd care means we don't have to waste time processing returns and arguing my manager glared at me but then agreed and said yeah but if we catch him damaging the books you're buying them no refunds i had a guy come in 20 minutes to closing time the day before christmas and returned four mini hair straighteners receipt and everything he got the money back no problem chit-chatting about it he tells me he thought there were some fancy small travel irons for shirts and collars and so on so he had bought four for his brothers and brother-in-law to top it off they were all bald to be honest they work really well for shirt collars when i was working at apple a guy came in completely furious that he couldn't hear anything out of the headset speaker while on a phone call with someone i took the phone and he still had the protective plastic on it it was covering the speaker there's your problem rips off plastic why did you do that i didn't want to have to buy a screen protector well it was covering the speaker and the home button so it's not really meant to be used like that guy walks away angrily have a nice day sir i said smiling and laughing a bit i used to have so many people do this when iphone 6s came out my crap doesn't work take off the thing blocking your screen but then it has a higher risk of breaking although i was not the seller i witnessed this back in the day when i didn't have a home printer which i now don't again i was at the local staples using the copy center to print reports for school there was a dad there with his son asking the copyenter guy about how to use this strange custom paper he'd brought the staples guy politely informed him that they didn't allow customer provided paper in their copy machines after a little back and forth the father yells if you don't let me put this paper in the copier i'm going to go buy a printer bring it home use it once and return it tomorrow is that what you want such a douche kill him with kindness tell him that's going to be the best way around the printer policy and then offer to help him out by selling him the floor model so he's out less money up front then inform him that open box items like floor models are sold as is and are non-refundable a restaurant i worked at in college had a lady bring back a half eating appetizers she just threw it on the counter and said uh and only responded to questions with a heart we tried to figure out what was wrong we didn't see anything but made her another she again responded with a hug finally the manager just gave her money back she went and sat back down at her table with her friend where she was overheard calling our manager stupid aha one of my friends worked at a drugstore and had a customer come in and demanded a fun because the candy bar he ate didn't contain enough nagar if you are new to the channel you can subscribe i publish new videos every day until then check another video [Music] bye for now

Channel: Updoot Studios

Views: 32,744

Keywords: i want a refund, i want a refund meme, refund, asking for a refund, reasons to ask for a refund, #updootst, updoot, updoot reddit, updoot everything, reddit on tap, toadfilms, pewdiepie, reddit, askreddit, funny reddit, reddit stories, top posts, reddit top posts, reddit cringe, comedy, reddit compilation, /r, r/askreddit, top posts of r/, askreddit reading, best reddit posts, top posts of all time, people of reddit, askreddit question, ask reddit, subreddit, sub, reddit stories 2021

Id: nEUigKzPKhg

Length: 26min 19sec (1579 seconds)

Published: Mon Feb 15 2021