- If you're watching this and you don't already
use a password manager, then please stick around. I've always been a big believer of using a password management app to keep track of all your
individual passwords. So it's all secure, all in one place. And you're minimising the risk of reusing the same password everywhere, which of course is a really bad idea because if just one of
those sites gets hacked, then you have to change your password on absolutely everything. Today we're gonna cover
off a question that, to be honest, I don't get
asked that often enough, what is the best password manager for you? Not for businesses, not techies like me, but individuals, muggles,
people, normal people. Let's go. (upbeat music) Hey friends. Welcome back to, yet, another comparison. Today, we're focusing on
your own personal passwords or rather how to securely store them because something we all
need to get better at is our own online security and having different passwords
for every single website is a big part of that. Now, if you've watched
any of my previous videos for comparing the best
video conferencing app or the best online storage system, the links are above and below, we'll probably revisit those
and redo them later this year. So subscribe if you wanna
watch out for those. But we're gonna stick with
the same format as those by focusing on a few key
areas for each product that we're gonna review. So the products that
we're gonna focus on today are 1Password, Dashlane,
LastPass, Bitwarden, and Keeper. And you can jump to the timestamps to go straight to each section if you just wanna jump around. Like last time for each of those products, we're gonna focus on those
key areas for each product: security, reliability, ease
of use, the price of course, any major frustrations experienced, and any extra features that
come with each product. Firstly, I am already using
1Password, but I need to change. I've been basically using an older version and I have to subscribe
for the new version. But before I subscribe, of course, I wanna look up all of
the available options to make sure I'm getting
good value for money. With all of that fluff
said, let's start off with one I've actually been
using as my day-to-day password manager for the last
pretty much eight years or so. Let's talk about 1Password. (upbeat music) Now, 1Password launched in June 2006 and has always been known,
I would probably say, as the choice to pick for Apple users, which is what attracted me initially. The Mac app is really slick and smart. And the iPhone app integrates
with iOS really nicely with no real complaints there. But it also supports windows too. Over the years, of course, this is something that is just assumed with every password app and
a must have for everyone. And I'm glad that 1Password
deliver this experience well across all platforms now. Onto security, there are two aspects that I want to focus on here. First of all, how secure
the product is in itself, how it protects your own
security with the likes of two factor authentication, and also features like warning
you if you reuse passwords or if your password has been leaked online to when you change it. And 1Password has the ball
covered in this fairly well in all honesty. It supports 2FA protection
for your accounts, has end-to-end encryption, and their Watchtower feature will warn you of any compromised
accounts, reused passwords, weak passwords, insecure websites. And you can also use this
to manage your 2FA clients if you wish, or though I manage that through a separate app anyway. Reliability wise and according
to their own status page, it shows the first mention
of any form of outage was in January 2019, which only affected their website and an issue again in 2017. And that's a pretty good track record. At least here I can speak
from personal experience. I've never been locked out or couldn't access my
passwords online or offline and just nothing. So no reliability issues at all. For ease of use, it's as
a bit of a difficult one to answer here because I've
been using it for so long now, but I find 1Password really easy to use. If you want to log into a website, all you do is instal the
Chrome or Safari add-in, visit the website you want to log into. And then it will also fill the username and password right there. And it's the exact same
experience on mobile too. It also holds more than just passwords. It includes debit card and
credit card information if you'd rather store them here instead of using the likes of
Google or Safari's own system. But one more thing worth adding here is I love that it has the feature to display saved passwords in a larger format, which actually counts
the number of characters. So for those of you needing
to log into like banks or other systems where you need say character number three from your password, character number 12. When you're working with
really, really long passwords, it's really difficult
to know in your minds without counting which character is which. Well, this does make it easy, so thanks. Price wise, it's nice and simple. $2.99 per month for one account, and then $4.99 for a family
of up to five people. In terms of frustrations, I can honestly say that
I don't actually have any frustrations with 1Password right now. The only reason I'm looking to move away is because I think when you're
subscribing to a service for the foreseeable future, it's worth probably checking
out the competition. Extra features. Now outside of simply storing
your username and passwords, and as mentioned already, the Watchtower feature
shows you any compromised, vulnerable, or weak passwords, but it also shows you any password stored for insecure websites. So those using HTTP and not HTTPS. Oh, and also worthy mention, 1Password supports custom fields. So for any websites that
need a telephone password or pin code or anything beyond
just a username and password, 1Password can do that. Keep your eyes on this one as I discovered this is actually really quite rare. 1Password can also be used for your two factor authentication, something I haven't actually used since I have a standalone app
that does all that for me. But sounds good. It also has one gigabyte of secure storage and shows you any items
which are about to expire such as your cards,
passports, driving licence, or other memberships. And lastly, it also has
a pretty unique feature called Travel Mode which
will physically remove certain passwords from your device when you want to travel with it and not run the risk of taking
some passwords with you. Not something I would personally use and likely something that's
more for business use. But it comes with a personal plan. And it's kind of cool in a James Bond holding the world's secrets kind of way. Hi, future Pete here. I actually contacted
1Password to ask a question about a specific feature. And I mentioned I was doing these videos and they came back with
an offer of 25% off of your first year of
subscription to 1Password, which is actually really annoying because whenever I sign up for a service, I'll always look for
like a discount voucher or whatever I can get off basically. And with 1Password, there is never anything you can get. There's no discount vouchers
anywhere on the Internet I could find. So yeah, quite annoying. But equally, if you wanted
to sign up to 1Password, then there'll be a link
in the description below that will give you 25%
off your first year. So thanks 1Password. Anyway, back to the other Pete. All in all, for me, it's a great product and checks all of the boxes, but I've been using it
for so many years now. And I don't know what else
is out there in the market. So with that, let's move on to
see if I can find any better. Next up Dashlane. Dashlane was founded in 2009 and released their first version in 2012. And since then it's become one of probably the leading password managers worldwide. I actually switched to
Dashlane from 1Password for about three to four days
as I was gonna fully switch because I liked it so much, and I'll get to that in a little bit. And overall Dashlane
is certainly polished, but as far as security is concerned, 2FA is provided as standard
across all of the plans. It's encrypted with pretty much the industry standard level of encryption or government grade, if
you wanna call it that. And it also has a feature
that monitors your passwords and tells you if they're
reused or insecure. More on that later too. Reliability, doing a
quick Google news search for Dashlane outage, and it showed nothing really of note. But what is of note that at
time of shooting this video, Dashlane's own website reports that there is a current issue, which has been ongoing since 16 days ago and it's still in the
investigation stages, but it's also worth noting that checking through their status history there are multiple reports
every single month of issues, but not all of them
would directly affect you as it might be issues
with just the web app or a specific feature of the app. But to be fair, with
none of those seemingly being significant and none
of them would actually affect access to your passwords. In terms of ease of use. It's really easy to use
for day-to-day usage and no issues to really report. It fills in passwords quickly and easily. And the interface is simple,
clean, and easy to navigate. So honestly I think this
is a really, really strong contender to move me away from 1Password. Onto the mobile side of things. Again, zero issues,
it's quick and seamless, and integrates with Face ID. And it just fills in the password without extra things to tap. Just would you like Dashlane
to fill in this password? Yes. Face ID to verify. Boom, done. That makes me happy. Pricing-wise Dashlane
comes with a free plan, which can only hold up to 50 passwords and access it from one device, which pretty much means that most people will need to upgrade to the
premium plan at $3.33 per month. They also have a family
plan at 4.99 per month or 59 annually, which gives
up to five other people their own Dashlane accounts. And this means that it comes
to more than 1Password, but it is worth saying
that it's fairly easy to come across some discount vouchers, which will probably reduce this to be more affordable than 1Password. Extra features. Well, when it comes to protecting
your own online identity, Dashlane says that it
has a dark web monitoring built into the system. And you can add a number of
email addresses to monitor. However, it doesn't really make this clear whether this just is using the same have I been owned, password
breach notification service that lots of others are using. Or if they really are doing
some proper dark web monitoring. Also, like 1Password, it shows
your compromised accounts, reused passwords, and any
passwords that you have in the database, which are weak. Dashlane also gives you the ability to share passwords without
needing a family subscription. And they even have an
emergency contact feature that allows you to predefine
an emergency contact who can gain access to your
account in certain situations. And you can define how
long you will have to grant or deny them access before
they're given access by default. This is actually a really
smart use of technology because with online accounts, covering everything from life savings, investment accounts, credit
cards, even social media, it's great that you can
pass this responsibility to someone when you
really, really need to. With major frustrations. This is quite specific
to my use case here, but where I've been using
1Password for a while, and it actually crops up on
quite a few of the competitors. But in 1Password you can add notes and custom fields to any
password for any websites perhaps that have some
extra login information. Particularly of course, that include banks where
they have the likes of a password or pin code, 2FA code, maybe a telephone banking password. And I added all of these
fields into 1Password. However, when doing the export and import, none of this came across. Even though the import
said it was all successful, I couldn't even identify which passwords I might need to go and manually check. And the username and passwords
were all brought over, just missing the extra information. So with that said, Dashlane doesn't support
custom fields for any password. So every password has to
conform to the same standards they've set, which is
typically email address, login, password, URL, and then minor things
like notes and categories and naming them, which I find really restricts the use. In summary Dashlane is something
that I really, really tried to switch to so much that I actually paid for the year's plan in advance. But I ended up cancelling
and getting a refund after those few issues I experienced because however much I like the product, if I can't easily move my data into it, that's a pretty big showstopper
to put the onus on me to manually go through
potentially hundreds of entries to figure out which ones had custom data and custom fields. But if you are starting out from scratch, then this might actually
be a good option for you. Onto LastPass. Now LastPass is probably
one of the other big names that you will likely hear everywhere. Once again, 2FA is an option for security, and it does have some
features to look after your personal security, to
identify weak passwords, reused passwords, and
any leaks onto the web. Onto reliability, doing
a Google news search for LastPass outage, things
get a little interesting. January 2020, LastPass is in
the middle of a major outage followed by an article
that states LastPass quietly admits that suffered
an outage it first denied, which basically means that loads of people reported an issue accessing their account, LastPass denied there are any issues. And then later they updated
their status page to say that an issue had been resolved. Also, FYI, the outage was
on the 19th of January 2020. It was for three days. Just wow. Also, and because security
is of course a major concern when you're using any
password manager to store all of your password information, in 2015 LastPass was hacked and did advise their customers to reset
their master passwords. Now, just to be clear on this, no data that we know of was exposed. No master passwords were leaked
or taken as part of this. But as they had access to
say your password reminder as well as some other
details that were taken, then it could have made it easier to guess your master password. Moving on in 2017, there was a vulnerability that exposed user passwords in their
Chrome and Firefox add ins. And in September 2019, Google identified a
vulnerability in the Chrome and Opera browser plugins. So I'll let you make your
own mind up on that one. General uses, as I expected
pretty much the same as all the other apps would be reviewed. And mobile client wise really
smooth, no issues at all. It integrates with Face ID, which makes filling in passwords a breeze as you don't have to
repeatedly enter your password. So, yeah, I actually have no complaints about the mobile experience. Price. Now, one thing LastPass has
got going for them here, and what's probably keeping
them in the top three spot is that their free pricing
tier isn't really restricted. You can access unlimited
passwords on any device, which is really nice. You can then pay 2.30 per
month to upgrade to premium, which gives you one gig
of encrypted file storage. You can also share your
passwords with multiple people and you get a few more
advanced 2FA providers. They also have an emergency contact system similar to Dashlane in this
tier, which is a nice addition. And then it's 3.07 per
month for their family plan, which gives you six premium accounts. So all in all the product is cheap. Well it's free, but if you
want a little more storage, then you pay for it. In terms extra features above and beyond just storing your passwords. It does have this security
challenge feature, which when you run through, scans through everything
and gives you a report and a score kind of like a credit score. Once again, this gives
you the same reused, compromised and weak passwords that the other apps
provides, which is neat. I just don't like the fact that
it's hidden within the app. As you have to click on
the more options button at the bottom, and then head
to the Security Challenge, whereas products like
Dashlane show you directly in the navigation and
1Password will even show you the numbers of each
without you having to click into the main security report
to look over what's happening. And now we get to the frustrations. And unfortunately there are a few. First off custom fields. LastPass doesn't let
you set custom fields. So you're stuck with URL,
username, password, and notes, which can be pretty
limiting for some websites. But I actually looked into
custom fields for LastPass. And it was a feature that they included badly in a previous version. But around 2019, they released
an update to their product, which completely removed
these custom fields. And from reading up also coincided with a 50 cent bump in
their subscription price. Other things around ease of use. I'm always a fan of actually
installing each app. And once you do have
the app installed, well, it doesn't show you everything. Here are your passwords,
your secure notes, addresses, cards, bank accounts. The security challenge is
hidden away down the bottom. And for features like enabling 2FA, you're forced back to their website, which is just, come on now. All in all I probably sum
up my LastPass experience as disjointed but okay
value if you're looking for a free password manager. Given that this is one that I think is probably most used
and has the most hype, well, if you are considering LastPass then I would suggest
that you probably wait, and instead let's look at our next option. (upbeat music) Bitwarden is a relatively
new contender to the market debuting in August of 2016, but it's held its own against lots of the other password managers here. And so I think it deserves a
go to see how well it fares when I put it up against arguably the other industry leaders. In terms of security, right off the bat 2FA is phase built in as standard. And you can upgrade to
their premium version to unlock additional
options such as the YubiKey and Duo and a few other
providers, encryption wise. Reliability, well, from a
reliability perspective, uptime, availability, all of that, I can't honestly find any information about outages anywhere or anything. Now that's either because their service is really, really reliable
or just nobody uses it. Well, that's a lie slightly. I did find one outage in May 2019, but it was actually an
outage with Microsoft Azure, which Bitwarden uses
to host their platform. So it kind of wasn't really
their fault and their outage. But other than this, literally there's two pages
of results on Google news when you search for Bitwarden outage, and none of those talk about Bitwarden. So high five to you guys. Ease of use, well, yeah, it's
pretty good in all honesty. Actually I was surprised
with how well this works. Day-to-day actual usage, logging in, you click on the button, tap the login and it
logs in, straightforward. So no complaints there. And the app for Mac is
really, really clean, much more modern than the browser version where it kind of looks
like an early version of 1Password with a nice dark mode. But their browser version
does look kind of basic, which isn't necessarily a bad thing. I guess I'm probably just nitpicking now. One thing I will say here is
a massive, massive plus point compared to others, is that
when I imported my data, it actually did pull in all of my records that had custom fields. Bitwarden does support custom fields. So if you wanna store information such as security questions, you can do that even
in their free product. So yeah, that's really nice. Over to the mobile experience. Again, no surprises here,
it works really well. It integrates with Face ID,
no delays or issues here. Spot on. Pricing wise, it's free
for unlimited passwords across all devices, 2FA protection, and has a fairly unique self host option, which we'll get into in a moment. You can upgrade to premium which gives you one gig of storage, additional 2FA logins, health reports, and priority support,
and that kind of stuff. Family plans of course are also an option, but I'll be honest, I'm not sure I get it. $1 per month for five
users, unlimited items, you can share between those five users, health reports, one gig
of storage, self hosting, which sounds like really
good value for $1, but I don't get if that's a
add on or a separate plan. If I try to sign up for a free trial, it says I need a personal
account first, which I have. But when I try and find the
link to add the family plan, that is nowhere to be
seen other than upgrading my personal plan to a
premium plan for $10. So perhaps that means you
have to pay $10 for premium and $1 for families, but does that mean you then
need five other members to have the $10 premium account too? Please leave a comment below
if I'm just being dense. Am I being dense? In terms of extra features and outside of the general password storage, once you upgrade to premium, then you can get access
to password hygiene, which is pretty much the
same as the other apps tell you about data breaches. And you can also use a Bitwarden
as your 2FA tool as well, which much like Authy
or Google Authenticator, they can just store all
of your 2FA credentials. One final feature here
and I won't dig into it too simply because it can get very techie very, very quickly, but you can instal your own
Bitwarden server locally. So you don't have to rely or trust some cloud storage providers
to store your passwords. It is fairly involved and
I would say it's reserved for those techies amongst us. But it's a nice feature
to be able to offer for those who want to
look after your own data. Overall, Bitwarden is actually a really strong contender here. It's got a free tier that
rivals the likes of LastPass, but supports custom fields, which LastPass doesn't anymore. Its import process was a breeze. Well, this is a damn good option. And I would probably put this up there as one of my top picks of
all of the products so far. Damn good going. Just try and figure out the
premium tier pricing first. Anyway, onto our final contestant, Keeper. Security wise, Keeper's great here. No complaints. It's got 2FA built in and standard and it asks you to set this
up during the signup process. Woo! Absolutely none of the
others, from what I recall, asked me to enable 2FA by default. So extra bonus brownie
points to you for this. It also scores you on your own security which is kind of nice feature, and shows you your weak
and reused passwords. So yeah, pretty cool. I like that. Reliability, seems pretty solid here. Checking their own
status and history pages. They show little to no
outages for quite a while now. And searching Google
news for Keeper outage or Keeper offline, well,
it just brings up junk that's not related to Keeper at all. More results about
football and goalkeepers and that kind of stuff, which kind of makes it
quite difficult to tell. But looking over their Twitter streams and a general search around,
we look pretty good here. On to ease of use. I have to give it to Keeper. Their sign up was really, really smooth. You sign up, it asks you to
download their importer app, which works on Mac, but then all this did
was kind of put in a few from my Mac key chain and I
had to accept a few problems, which I felt a little bit uneasy about what I was actually
granting you access to. But it's a nice feature
to pull in your passwords from the existing browser
or the Mac key chain. Once you've done that, it asks you of ways to
import from anything else and all the usual supported. Once that is done, it takes
you to the web interface where you can just
click on the get started and it takes you through
installing the browser extension, adding your cards and 2FA
and all that kind of stuff, which is great. Now I have to hand it to them. This sign up process is probably the best of the bunch so far. Oh, and also a note here about
something that stood out. It seems to be one of
the only Windows apps that's actually properly signed and stored in the windows app store. So another bonus brownie point there. Mobile experience, well, from my iPhone there is one issue in
that when you're prompted to fill in a password, it asks if you want to sign
in using Keeper, you hit Yes. And then it actually
pops up a Keeper window where you have to tap Fill. Whereas all the other
products that I looked at just filled in the password
without that extra pop up step. Pricing wise, well, there's
a free tier for one device with no backup protection
that they call it. It sounds pretty risky and very limited. Or you can upgrade to unlimited,
which is unlimited devices, unlimited passwords, cloud
backups, sharing, support, that comes in at 20.99 per year. Note here that if you click
the Take Me To Upgrade button, it defaults to a page that
will try and charge you over like a hundred pounds. And that's because it
defaults to adding in three years of Keeper
unlimited at 62 pounds, which isn't a bad price
for three years to be fair. But then it adds on 10 gig of
secure storage at 6.99 a year, Breach Watch at 14.99 a year. And well, I really
don't like this approach like defaulting you to taking everything that you now have to remove instead of making them optional extras you have to add along the way. There's also a family
plan for 44.99 a year, which gives you five accounts with 10 gigs, secure file storage. And you can then upgrade
to include the Keeper chat and Breach Watch for 89 a year. But you can also just get the
chat and dark web monitoring as a standalone product if you wanted. Oh, and all those prices
are excluding tax. Any major frustrations of note
experienced with this app. Well, frustration, number one. You can store credit card
information in Keeper, but actually did have some
stored in 1Password already and that's disappeared completely. So once again, it's a case
of importing the data, but doesn't tell you what it's imported or failed or missing. And some that I noticed
here is that some items that I know have custom fields on them just don't appear in Keeper at all. Whereas at least in the
other apps that I was using, the main usernames and
passwords came across. But for me, the frustrations
centre around being locked out the features on the free plan. I completely get it. You want to upgrade people to paid plans, but to keep browsing around the product and be repeatedly hammered
with popup messages telling me that there are, these are paid features and with a button that says Turn On Now, when all it does is redirect
to the website to upgrade, it's a bit disingenuous, especially when I was on the free trial. And it just kind of feels
like everything I do is trying to make me spend more money. But there are better ways
than to keep ramming it down your customer's neck each
time they click a button in your app. And to finish off my major frustrations, probably my biggest is
their Chrome add in. I noticed that every single
time I closed my Chrome browser, it would log me out of the add in even though I had the app
open and signed in already. So every time I opened Chrome, I'd have to log back in again. Kind of frustrating so much so that I had to go back and check what the others did to
check this wasn't unique to this product. And well, it was. 1Password locks itself but
lets you unlock on the Mac with touch ID or just
reentering the password. Super easy. Dashlane stays logged in. Bitwarden was probably the closest where it locks the account so you needed to just
reenter the password. But with Keeper, it
actually fully logs you out. You can subscribe for
an extra 14.99 per year to their Breach Watch service, which monitors the dark
web for breached accounts. But something I don't like in particularly was how it tries to
trick you into upgrading. To use Breach Watch it will
scan your passwords for free and then tell you have
say 30 passwords at risk with a button to turn on now. And all that does is redirect
you to the upgrade page. I don't know. It just kind of really
grinds my gears when people sell you on fear. And if a button says Turn On it should turn the bloomin' feature on. If you need to upgrade, then the buttons should
be called Upgrade Now. You can subscribe for an
extra 14.99 to Keeper Chat, which protects your communications with full encryption on all devices with 20 gig of chat storage. Why? Unless you can get everybody you know to subscribe to a Keeper
Chat subscription, it's kind of pointless because it's only secure
when you send to someone else with Keeper Chat. And you can also add secure file storage, 100 gig for 6.99, 50 gig for 23.99, and a 100 gig for 54 per year. I'm not sure why you'd personally use to choose one of those
services at those prices than with properly stored data with the likes of Microsoft
and Google and so forth. There is an emergency access
feature, which is pretty handy. Much like others we've reviewed it will protect your digital legacy in the event that you are incapacitated or not there anymore. You can designate someone
else to have access to your vault after a specified period. Once again, you can specify
how long they'll need to wait to get access and you'll
get an email to notify you that someone has requested access to give you a chance
to respond and say no. But well, if something's happened, then it does its job, right? In summary for Keeper I'm, well, not really there with Keeper. They're sneaky tricks
to get you to upgrade still frustrates me when
I'm browsing around. But they do have some great features. The app is clean and simple. It's reliable, secure, and their big bonus for me is
that they are one of the few that have really thought about
the whole signup process. I think had they not
had the repeated prompts to upgrade and didn't
have the bug in Chrome, I would have probably
felt a lot differently about this product. And that brings us to
the close of our review, which certainly opened my eyes to what is currently available
of all the products I've looked at. You're probably possibly wondering which products I would go for. And well, this is gonna
be really disappointing. Personally I'm actually
gonna stick with 1Password because for me I value a lot
the way 1Password just works. Everything is accessible
from within the app. There's no faffing back and forth with the websites like Lastpass. And whilst it's a little bit
more expensive than Dashlane, which does come close, but actually if I wasn't
already with 1Password, then I would be taking a
serious look a Bitwarden for its sheer value, how well it works and pretty full feature set. Lastpass for me just
hasn't got anything unique that I can speak of just yet,
unless I've missed something. They seem to have a lot
of marketing budget. I've seen quite a few sponsored
videos by them on YouTube. But I guess I probably won't
be getting one of those now. Anyway, that is just my take. Yours might be completely different. So don't forget to comment below with any questions or what
your experience of each app is because whilst, of course,
I try to cover everything and research as much as
I can for these videos, I do know that it's kind
of extremely difficult to be 100% accurate. So, please don't hate me, don't flame me. Just write a nice kind comment below so I can update the
description accordingly. That's all for me. I hope it was useful. If it was then please don't
forget to like the video. If you did, subscribe to the channel for more of these types
of reviews coming up. Hit the bell icon to be notified
when new videos are posted and I'll talk to the next one. Thank you, bye-bye (calm orchestral music)
