- What is the best
password manager in 2021, welcome to the year 2021,
welcome back to the channel, welcome back to another
review, and in this one, we are asking the question of what is the best password manager? Yes, we are finally back
in the much requested video of the top password managers following up from the last
video, which I made in 2020, which had a tonne of
comments and feedback, thank you to everyone
who watched that one. Now there have been some big, big announcements from
the likes of LastPass and dashlane early this year, which significantly change the
way that their products work, so I've genuinely been looking
forward to making this video, or remaking this video as
we take a look, once again, at all of the top password managers, to see which one comes out
best overall, and no Zoho, I didn't say you were one of the best password managers in the market, I said you're one of the
best free password managers, technically, I didn't even say best, I think I said fully featured. - Flashback. - One of very few free password managers that has a pretty fully featured product with no restrictions around numbers or devices or passwords
that it can store, any who, if you are looking for the
best password manager in 2021, the best password manager for Mac, or best password manager
for PC, then watch on. First up, for those who
are new around here, hi, my name is Pete, and on this channel, you can find more tech reviews like this, including cloud storage, online backup, the old Apple versus Android debate, and a weirdly popular Oculus quest video, so if any of that interests you, then please consider subscribing for more, as it would be highly appreciated. Now, there are a tonne of options when it comes to password managers, it can be completely overwhelming and hard to know where to
start, so in this video, I'm gonna run through my top five picks, covering all of their
strengths and weaknesses to help you decide which is best for you, and make sure to stick
around until the end because after we've
looked at those top five, I'll also briefly run
through some of the other password manager options
just to cover those off too, and first up, Ground Rules, we are gonna be looking at LastPass, bitwarden, 1Password, dashlane and Keeper, and for each of those products, we're gonna be covering off
security, ease of use, support, any major frustrations,
and of course pricing, and with that said, if you are looking specifically
for a free product, then go watch this video instead as it specifically talks only
about the freebie products, and I'll also be covering
off some of the other password managers that people
requested on my last video at the end of this video, so
stick around for that one. After I have completed this review, I'll also head online to see if I can find any discounts available for each of these products,
so if there are any, I'll be sure to link them in
the description down below, and to be clear, I'll be signing up to each of these password managers myself, literally paying with my own money and signing up for the full products, no trial periods or anything like that, and I'm not being given anything or sponsored to say anything
here, this is 100% independent. With that said, don't forget to smash the
like button because smashy, smashy YouTube, but no really, it really helps these videos
get seen by more people, which in turn means the channel grows, which means I can continue
making these videos for you as I continue my journey of
becoming a full-time Youtuber, so yeah, tell all your
friends, first up LastPass. - LastPass has received a lot of press over its decision to
change their free plan into something that basically makes it useless to most people, but more on that in a moment, in the security department
you do get 2FA standard, including more advanced
biometrics and YubiKey security, which is all good stuff, in the pay plans, you do get dark web monitoring, which today is just a buzzword for your passwords have leaked,
not really monitoring like, the dark web, change my mind, you do also get emergency access which lets you grant somebody
else access to your passwords in the event of death or injury, something which you can configure, but kind of lowers the overall security since then LastPass must
know the description keys to your data to be able to
give other people access to it, again more on that later, but lastly, a recent report from security
researcher Mike Maquettes uncovered that there are seven trackers embedded within the LastPass Android app, which shouldn't really be there, now, these trackers aren't
doing anything malicious, but they shouldn't really be there, especially considering you are storing your sensitive information like passwords, bank information, and secure documents, four trackers are from Google, one of them is a tracker
which gathers information for, guess what, marketing, gathering information like the
type of device you're using, whether you're using biometric security, now this isn't unique to
LastPass specifically, but LastPass is definitely
the worst effected, so yeah, for ease of use and first up, we'll talk about offline access, and you can use LastPass without an internet connection, however, you need to enable this in
the settings before doing so, so if you are going
places without reception then you'll be wanting to do that. You do get the option
of adding custom fields, though I did feel there
use to be just clunky, and they're not available in everything like when adding cards, which can be a pain on
something like an Amex card, where you have like
three digits on the back, plus four digit on the front, or any other related information that you might want to save, I do like the dark web monitoring
service being integrated, which scans through all of your passwords, picks up email addresses
from those passwords and then suggest to monitor
these for any breaches, though they are just using the same method of a free website, HhaveIbeenpwned.com where you can sign up and be notified if your
email address is breached. And interestingly, they told me I had zero
compromised accounts when I know that most definitely my details have been
leaked, in like 18 times, in the various breaches in recent years, so not really exactly
sure how accurate this is. It also has a feature I do quite like, where it will automatically
change passwords for you without having to manually
log in and change them, handy if your password
being leaked and you need a, like an easy way to change it. Support-wise, it's a little frustrating
getting to the page where you actually
raise a support request, but otherwise issue raised with them at 6:00 PM on Wednesday,
and they came back at, well in under three hours,
so that's positive at least, over in major frustrations,
major frustrations. - Major craving for a Mohito. - I did run into just a few
issues when using LastPass. Firstly, when I logged in, it kept logging me straight
back out again in Chrome, apparently a known issue, and when I went to the
support section in the app, nothing happened. It also kept logging me out, even though it was saying I
was logged in at the very top, it was really sluggish to update passwords using the browser and in general, I really just struggled to
get it working properly, it also failed to fill in
my credit card information even when going to copy it manually, that then involved lots of
manual copy and pasting, there's no like quick copy buttons like in other password managers,
and then also a minor note, when importing my passwords, it seemed to like
randomly select passwords where it wouldn't have
stored the email address, literally like no reason
at all for that to happen, and lastly, offline mode, you can't edit anything when you have no internet
connection, so in summary, not a great experience, pricing-wise it comes in at
two pound 60 or $3 per month, though I did notice when
logged into a free account it offered me an upgrade
for only $2.25 per month, probably has nothing to do with the fact that they just screwed all of the people who's using the free plan by
restricting it to one device, probably, no really, that offer
expires on the 6th of May, so yeah, exactly what I thought,
in summary for LastPass, not one I would personally recommend, again it just seems that they have the biggest marketing budget
and the recent genius marketing because it kind of is genius to market the heck out of LastPass with
a really strong free product, get everyone invested into their software but then pull the rug out from under them by announcing those major
changes, whilst it is genius, not really a nice way to treat
your customers, I get it, you know, it's a free product, developers got to feed
their families somehow, but there are ways to do
it, and this wasn't it, combine that with the
seven built-in trackers, including that marketing tracker, and all of the issues I ran into, and it all seems to become clear on what you should be doing
next, smashing that like button, it's just down there,
moving on now to 1password. - 1password has always been known as the password manager to use on a Mac, is how I was introduced
to it so many years ago, because I'm, well, old, but it is now a very capable password manager across all
platforms, including windows, getting straight into security, and it has all the usual 2FA features including being able to use a YubiKey for additional
security, which is great, and it also has something
on their desktop app, which I use regularly
which has the ability to unlock using the app watch, which is just a really nice
touch, it has no trackers, not one, are you listening LastPass? Yeah, they probably are
with their seven trackers, quick onto the review, 1password doesn't know
your decryption key, it's not even 1password
themselves can access your data, and this does mean that 1password does not offer an emergency access feature that automatically grants
someone else access to your data, when you're dead, when you dead. You dead. - Put that cookie down! - 'Cause if 1password doesn't
know your decryption keys, they can't give someone else
access to see your data. This is definitely one of those security versus convenience things, yes,
it may not be as convenient, but it's also definitely more secure. 1password has the Watchtower feature, which alerts you to password breaches, will only work in verified browsers, and is fully compliant
with the likes of GDPR and other industry standards, and then finally effects
that I've not been able to test out myself as it's only available in the U.S. right now,
but they have a really, really nice feature fully
built into 1password itself, called Privacy Virtual Cards, and these act much like any
other digital private bank cards where you create a virtual
burner card so to speak, which means you can create a card, sign up for a specific service, then if they ever get breached, it doesn't expose your
actual bank details. You could also set spending limits, so you never spend more than you want, oh, really nice features, and I can't wait to use those
when they come to the U.K., hopefully, please do come to the U.K.. 1password also regularly
has their security and privacy audited, with the most recent one at the
time of shooting this video, I think it's October, 2020, and they share all of the findings on the website for all to view. So from a security perspective, I'm really, you know, massive checkbox, for ease of use and tackling the offline access conundrum first, yes, 1password does work offline, by default with full access to everything, it just won't sync to
other devices, of course, because you have no internet connection, until you then get an internet connection, information fills in quickly and easily, it works across all device types, and I genuinely don't have any problems using the product at all. I guess the only thing, if
I really wanted to nitpick, would be that when
searching in the desktop app and I'm in the wrong vault, which basically is a way of splitting the passwords
into different categories, but when I'm in one of the vaults I then search then realise
I'm in the wrong vault, then click the right vault, the search box gets cleared
which means I have to go and type it back in again,
which is a bit of a pain, but like I said, minor niggle. And lastly, 1password can also store and auto-fill the 2FA credentials on other websites. I'd actually really like this, but I do make a point of
separating my more sensitive 2FA credentials to a
separate app called Authy, just in case someone
did, for whatever reason, get into my password manager, they would still not be able to get into my most of my prize possessions,
like my email accounts, my bank, my credit cards, Bitcoin wallet. - Precious. - Over to support. I have to hand it to 1password,
their team is very good, they respond within hours sometimes less, and not days like I've seen
in other password managers, they have a good community
forum and are active on Twitter, again, just ticks in all the right places, for major frustrations, I don't really have any major
frustrations with password, you know, personally, it
just works, on everything, and it's secure, if I
did want to criticise, then I would say perhaps they are too security conscious at times, which just means that
you won't get features like password sharing
and emergency access, because there was no way to do that without sharing your
encryption keys, but, again, you can't really argue with
security being up to scratch, pricing comes in at $2.99 per month, and also since I have already made a couple of videos around 1password, I did reach out to ask for a discount code and there'll be a code down
below for 25% off, your welcome. - You're welcome. - Overall, 1password is definitely up
there as one of my top picks, the way they focus on security and how good their support is, and just the overall products, kind of works really well,
next on the list, bitwarden. - No spoilers, but go check out my review on the best free password
manager right up here, and you'll see what I thought of that, because bitwarden does
have a great free product, it also has a great paid for product, but for this section I'm gonna
hand over to a friend of mine who knows bitwarden inside and out, and he's gonna run you through
his thoughts on this one. - We've been using bitwarden
since January of 2020 and I think it's one of the best password managers available today. It's user-friendly, highly secure, includes everything individuals, teams, and businesses require
in a password manager. They have free plans that include
multi device sync and 2FA, and also importing from
other password managers making it easy to test out their system with no upfront cost. Some other bitwarden highlights includes strong AES 256 encryption,
password security auditing, password breach monitoring, cloud and even local hosting options. They also have advanced
support for YubiKey and duel with their premium versions. Another unique feature they have is the advanced custom fields, which is available for
any vault item type, this allows you to store additional well-structured data
on a per website basis, allowing bitwarden to fill
in more than just username and password, but also unique
form elements on website. As a business owner, we are using their enterprise plan which has extended features such as granular user share permissions, password policy enforcement,
user audit logs, and single sign-on, makes it really easy to roll
out in your organisation, they also have added a new
feature called bitwarden send, it is a trusted way to securely share information directly with anyone, even if they're not a bitwarden user, this has been kind of handy to use when you have to send something to clients and they have not adopted bitwarden yet, but you want to get
them something securely, it just makes it really simple to do, my overall in bitwarden
is a highly recommend. - Thank you, Tom, and if you're not already
subscribed to Tom's channel go do that, I'll link to
his channel down below. The only thing I've got to add to that is something that I've had comments on my last video quite a few times now, is just like LastPass, you
can't edit passwords offline, may or may not be an
issue for some people, but if you're typically
out of internet access, but need to edit your passwords, then bitwarden probably isn't for you, otherwise it is a great
product, and for the value, just hot damn, now let's look at dashlane. - Dashlane is one of the others who made some major announcements in their password manager early this year, where they announced that
they would be ditching the desktop version to go browser only, around April to June this year, because they say it would give you more reliable performance
and a simplified experience. - For me, I like having a desktop app, so personally dashlane is
a bit of a no-go for me, I don't want yet another
tab permanently open 24/7, but for those who don't care about having a browser-based password app, then this could be an option still, but let's carry on anyway. Over in security land, dashlane
has four trackers, again, but why do you need a
tracker in there at all, but it's not as bad as LastPass, but they're not as good as 1password, they do have options for
2FA, including YubiKey, so that's great to see, though I wasn't able
to find any information about the independent audits,
unlike the likes of 1password, and bitwarden. over in ease
of use, I'll be honest, this is a really difficult one for EOU, since they have end of
life, the desktop app, which you can still use today, for a short time until later this year, but not all the features have
yet been put into the web app, so you do have to use the desktop app or mobile app to get to them, though there is also no list of what these features are, nice. I don't want to review the desktop app because they've already said that's going, so that seems pointless but
equally I wanted to find out what features are missing, so I did instal it and then it crashed when I tried to import my
passwords from 1password, so I tried to import my
passwords in the web browser but it only accepts CSV, and
then it failed to import that, even when using their own
template on their own website, it still failed, so overall
in terms of ease of use, it's just not a good time
to be reviewing dashlane and comparing it against
the other password managers, whilst it looks like
it has great features, yeah, I'll be honest, I got fed up of trying
to get my data imported, I think it's probably best to come back to this one later this year, once they've had a chance to fully convert to the full browser only, as it looks like they're
not quite there yet. Now pricing wise, is currently
very, very reasonable, as when I signed up for my full account, they gave me a link
that gives anybody else six months free access, plus it then gives me
six months free access, does anybody else smell LastPass, I think we've been here before, to me, this just sounds like a bit of desperation to get customers to sign up for
free, get all their data in, which at that point as I'm finding out, can get quite tricky to move away from, so overall thoughts, not
quite ready, next up, Keeper. - Keeper is one I blasted a
little bit in my last review since I was reviewing
their free trial product, which was very heavy
in terms of spamming me with notifications and
trying to get you to upgrade to their full paid-for plans,
but this time is different, as I actually wanted to review the product as a paying customer to make sure I'm getting the same experience and features that actual paying
customers would get, though, it was interesting to see comments to say that Keeper had been
sending people to my video to leave positive comments
on it, very interesting. For security, well, Keeper is the only other
company aside from 1password, that has no trackers in their software, so that's a great start, there is an emergency access
feature for where you are, incapacitated, and you can also securely share records with other people. Again, for this convenience
of being able to quickly give access to people, there's always a certain risk of security, but it is always a trade off
in convenience versus security. They publish a lot of
security information online and have an active bug bounty
programme, which are all again, really great positives. Notable differences
here on the other apps, are that dark web monitoring,
is an additional 150 a month, and they have secure file storage and sharing at an additional 70 Pence. Over to ease of use now, and good news is that offline
mode is supported with Keeper, where you can fully edit your passwords whilst being offline, so that
is, you know, a good thing, bad news, I have to say, and this is kind of a major frustration. - Major buzzkill. - As well, in failing in
the ease of use section, but what I said about earlier, about the constant spamming to upgrade, I thought that by signing up and paying my own money this
time to buy the full licence, this would be solved, but no, because logging into my web dashboard, I'm presented with this down
at the bottom, okay, cool, I thought I checked my
account to make sure I was in the paid for premium account, so I go to my account settings, bam, another prompt to upgrade
to the family accounts, what about signing into the iOS app as a fully paid for user,
bam another prompt to turn on secure file storage
for an additional fee, with a pretty unfair,
stay unprotected button, if you want to opt out, login
in another computer, bam, another prompt to review the
product, genius, personally, this kind of repeated
prompting just does my head in. I signed up for what I need, so why they feel the need
to continually hassle me to upgrade is just beyond me. It feels like they're either
trying to get me to pay more, which they are trying to do, or try to get them more customers, which in turn feels like
they're less interested in making a good experience for me, more interested in their bottom line. If none of that puts you off,
then there's also a prompt, bam, to refer a friend, they'll pay me 15 pounds if you click on my link below and sign up for Keeper. Pricing for Keeper Unlimited comes in at two pounds 49 per month, however, there does seem to be a huge number of discount codes available, so I'll try and include one
or some of those down below, if you still want to sign up
after watching this video, but on price specifically, it's, I mean, it's pretty reasonable, and to be honest, I am happy to pay for a product
that will secure my data, and though their practise
of spamming me with, essentially what are ads, yeah, whilst being a paying subscriber, I can't argue that they don't
seem to be one of the more security-conscious tools that
I've come across, you know, along with the likes of
1password, and bitwarden. With that said, my overall
thoughts on Keeper, well, I still actually prefer
the likes of, you know, 1password and bitwarden,
given that you pay once, and you aren't continuously bombarded with why you should upgrade again, and with security that is
just as good as Keeper. Okay, recommendation and summary time, before we get into the quick rundown of all the other password managers that I've not touched
on yet, in my opinion, you kind of can't really
go wrong with any of these, as ultimately, the fact that you are
looking at a password manager will make a huge difference
to those of you who aren't, when it comes to security, I
would weigh in and say that, you know, 1password bitwarden, and Keeper are really
strong contenders here, and if you take price into account, then bitwarden really
is a strong contender, but I'm still personally
fond of 1password, particularly as it has that offline access where I just know that
I'll be in a situation where I have no web access,
but need to update something, which is something that
bitwarden won't let you do. I also do like this slick UI, how seamlessly it integrates
with everything I use, cross-device, cross-platform, and I like how they are
really focusing on security and customer satisfaction, instead of just throwing
money at marketing. Or trying to just constantly
force you to upgrade. - LastPoss, ah, ah, ah,
more like hard pass. - They seem to be focusing
more on marketing the privacy, given that they sponsor pretty much every YouTube video I've watched lately, and there's even a marketing
tracker in the Android app, no thanks. Keeper, it is a real shame, I actually liked the product
and it worked well for me, it has that offline mode and no trackers, minor frustrations with things like dark web monitoring
being an additional cost, kind of put me off, but
the real kicker for me is just the fact it seems to still, even, even as a fully paid up customer, continually prompts me
to upgrade and pay more. When I want to log into
something, I want to login, not find my way past prompts
which are effectively just pop up ads for their own service. So in short, for me, in my opinion, it's 1password as the winner, bitwarden, so, so close in second,
like, like a hairline away, then maybe Keeper, and joint last place to
dashlane and LastPass, though, I think dashlane will be different once they actually get 'round to doing their full web based application. And if you do want to
sign up for any of those, then there'll be links in the description for any discounts that I can find. There are my top five, but
what about all the others? Well, I could literally sit here all day and review all the others because there were just so many available, and to those of you asking me to review NordPass and
RoboForm, thank you, I see you, and yes, those were reviews will be coming very, very soon, but for now, let's take a quick look
at the other password apps out there which you
requested it in my comments on my last video, after of course you hit that like button and subscribe if any of
this has been useful to you as that really really
helps me out on this whole YouTube algorithm thing, so
I'm, spanked pretty much. KeyPass is a 100% free password manager, it's designed for more techie people, so, if you want to share passwords with your coworkers in your
office, or, all you need, a very good, very configurable, but simple password requirement, then take a look at this one. Since it says stored locally, then you have less to worry
about in terms of security and uptime, because it
is all in your hands, though for some people that's probably more of a liability than a
good option, not too difficult, but for the majority of people watching, it is a lot of work when like the other apps generally just work. The client apps themselves are also mostly worsened by third parties, and I'm never really that keen on using third party applications when it comes to sensitive
stuff like your passwords and, you know, credit card information. RoboForm is a pretty
inexpensive password manager, it is very good at filling out forms and does work with M1Max, but otherwise it does include
some of the usual features, password sharing, 2FA, but otherwise, doesn't have those additional features like dark web monitoring,
emergency access, file sharing, and such that the other apps
do have, but with that said, the price point is super, super low and cheaper than almost every other password manager out there. StickyPassword is fairly
unique in its offering, as it has an option
for a lifetime licence, you can also save a
Manatee when subscribing, which is really bizarre, but hey, but otherwise does also
have a good feature set, though I couldn't
actually find any reports of independent audits,
correct me if I'm wrong. NordPass seems like
another strong offering, that actually looks like it almost copied the 1password interface, interesting. This one I'm actually gonna
make a separate video on, so look out for that
one soon on the channel, and then finally Enpass,
which I did briefly look into, and whilst the product itself looks good, I did come across a forum post from 2016 which is still being
updated today, or well, as of late 2020, with people commenting on how they won't commit to full audits or penetration testing, stating
that they are working on it, and where the only audit they did perform, identifying them as medium risk, with the possibility of
recovering the master password from memory of both
windows and Android apps, probably not one I would
look at, in all honesty. If you like this video, then why not check out this one where I talk about the best VPN service, or this video around the best
4k streaming device for 2021, subscribe to the channel for more videos, give the video a thumbs up
if you did, or if you didn't, let me know how I can make you feel better by leaving a comment down
below, thanks for watching, I'll see you in the next video, bye-bye.
