Undetected in a 𝙎𝘾𝘼𝙈𝙈𝙀𝙍 Call Center

today we're going undetected in a scam call center this is me but you're hearing it from a scammer's point of view oh no honey this is my this is myself a lot of scammers watch these videos so we're not going to tell you exactly how we gain access to their systems but just like any good scam baiter once we find a vulnerability to a call center we're gonna invite ourselves in now these scammers are pretending to be geek squad they send emails of fake charges to lure people in now these are real scammers real victims and these calls are happening live listen i just want to cancel i'm not filling out any more forms i didn't fill out a form to order this so everyone what we're really trying to do is we're trying to stop these guys from connecting to these innocent people's computers because once they have access their screen shotting and documenting all their personal information and they've got it forever we don't want the scammers knowing that we're on their systems so this is pure stealth mode let's get into it this side daniel wood how can i assist you hi daniel um this is betty allen there's a gentleman alex that was on my computer and i've called him back i'm on my chase okay please uh open it okay and then what all right what i'm going to do ma'am first of all uh there's some there is some kind of interruption from your end so what i'm going to do i'm going to give you a call from my end okay okay so he's on my computer right now i'm actually browsing through his um files really quickly i'm actually going to see if there's any interesting information to get so you guys can see it there's a lot going on um at the moment [Music] so as you can see he's like doing stuff to my screen see he's doing this little file stuff right now so let's see if there's anything else we want to get really quickly their internet's really bad desktop let's see if there's any files this is always the first thing i do when i get on here um let's see if there's anything that's like worthwhile [Music] we'll get these [Music] we'll download this one this is probably old i'll download some of these notes just to see if there's like anything interesting [Music] um you can see they're kind of typical stuff that they have [Music] nothing too crazy here all right he's calling me i'm calling him back and then we'll show you guys the screen in just a second ma'am somebody has put some virus onto your system bruce who's bruce williams bruce williams his investigation officer for your case who's going to investigate like who's the person who just stolen your information okay and within a few moments i'm going to connect you to mr bruce william who is going to guide you the protocols that you can get the refund and as well as they will going to uh save your information whatever the information those people they have stolen from you within a few moments i'm going to give i'm going to get connected to mr bruce william all right okay so i just i thought i was receiving my money back right now those people they have got into your network okay people they bought into your network don't worry ma'am we have a best security team okay i'm going to transfer i'm going to transfer this case to the investigation officer from the federal trade commission okay so we're on their computer still i'm listening to a live victim hold on uh message on my phone from the geek squad and uh it's an unauthorized purchase 389.99 389.99 for greek squad best buy service i'm gonna get this lady i'm gonna i'm gonna save this lady she's she's on the phone with the scammer that i'm on his computer so his information like hold on i'm gonna call her i'm gonna call her up right now i've got her information i'm gonna hit her up right now while i was scam baiting and monitoring the scammer at the same time i ran across a victim's phone number so i decided to contact her the crazy thing guys is that the scammer just took her phone number and went to the internet to find more information on her that he could use against her this is an example as to why we partnered with aura today in order to keep your most personal information safe just like me i'm sure you guys do a lot of things online and that's why scammers and hackers are doing everything that they can in order to get your information aura is an identity theft protection fraud monitoring av and password manager all wrapped in one app they will monitor the dark web daily for personal information like email addresses passwords bank accounts or even social security numbers with identity theft being such a common theme in our lives every day new victims are found every 14 seconds with an average loss of around a thousand dollars aura is able to notify you when they are alerted on any of your personal information on the dark web so that you can take the proper action needed i've seen my information on the dark web before so i think it's safe to say that you need to protect yourself as well go to aura.com payback for a free two-week trial and see what kind of information they might find of yours now let's get into the call that we had with the victim my my first name is margaret and my last name is one moment please come on there's a call coming in and pick up pick up one moment yes she's like there's a call coming in can you hold on a minute please would you mind holding i i can hear her i'm this so what's happening i can hear her through the scammers computer and she's talking about me calling her so these headphones i'm i i can hear her and i'm trying to call her through my other headphones she's not picking up wake up hello hi ma'am hey you're on the phone with scammers right now i just want to let you know i'm watching i'm watching their computer and i heard them talking to you uh it was geek squad right yes yeah i they sent you an email didn't they yes they sent me an email and i got a charge yeah there's no charge i promise you i'm on their computer right now and i heard them talking to you that's because you kept going like hey hold on hold on one second i'm like calling you a bunch of times and i could hear you telling them so i was like oh please pick up so yeah okay what i'll do uh because i don't know if this is a legitimate charge or not no hold on there's no charge so what happens is they email you and they make it look like it's like geek squad or best buy and there's no there's zero charge what they were going to do is they were going to connect to your computer or your phone and then they were going to mess with your computer and make your browser look like they gave you all this extra money and or else they were just going to steal money out of your account got you yeah okay i thank you if you need anything you can call me but seriously do not talk to these guys i'm still watching them just they're going to call you a bunch just don't okay don't talk with them so i i appreciate the heads up and i'll just go ahead and hang up with both with him okay perfect thank you thank you hello hello yes hello this is betty mom i think you got disconnected yeah well i somebody yeah i did get disconnected i had to go help somebody real quick so can you please let me know like uh right now apart from me is there anyone else who like let's go let's go well i was talking with a gentleman from the best buy geek squad and then i was also talking with someone from oh from the ftc okay sir i have to get going uh my my dog is there's somebody out there and i can't talk right now i'll go back later thank you bye-bye okay all right okay so let me tell you right now you are talking to geek squad okay the best buy gift card and again and again i'm going to transfer your case to the federal trade commission to the ftc yeah okay because ma'am there are some intruders who get into your network and they just try to scale how do we know they're not on your network okay because man we have a secure server okay and let me show you like uh the intruders uh who are they in your network okay can you see there's a black windows on your screen yeah i see that so i'm going to give you a command over there and it will show us like exactly how many foreign people the foreign intruders or we can see the hackers who are into your system right now who are in your network okay so as i hit enter you will see the scan has started over there i see a scan that's running how long does this game run for this is not a scam this is a scam yeah okay how long does the scale run for i didn't get that ma'am how yeah the scan will be run for like about two to three minutes okay oh okay well well i've got an email from geek squad that you're going to review a prescription for 300 dollars and i don't even i've never had this this must not apply to me we got a lady she's saying she's never used geek squad i'm listening on this i am an 88 year old woman and it would have to be somebody outside of anyone i know the first one is that that's great she's 88 years old oh no no i exist i no this doesn't sound right this does not sound like this is a renewal an inverse number and all this kind of stuff i never dealt with this i i don't believe this is fine something's wrong here that target financial institute she's doing good she's like i don't this is i just highlighted she's like i don't know i'm giving you this information this is a scam hello yes the intruders they are established on your network and they're stealing the data out of your device and your back accounts are also like compromised okay so the government is gonna take care of that for you and the officer's name is grace thomas okay she's gonna take care of this case for you so she's gonna call you in about two minutes just make sure you answer the call okay holly thank you i'm gonna hang up yeah for sure no problem that's my duty i'm gonna hang up and she's gonna call you up she's the officer from the federal trade commission and her name is grace thomas okay okay okay bye all right so right now she's you here so i'm trying to get where that her phone number shows up they're gonna do a reverse look up oh here i got her number no go back you idiot put the number in all right i'm getting the number okay i got her number i got her number i'm calling her up right now i'm calling her up i'm calling her up i'm calling her up i'm calling her up let's go let's freaking go i'm gonna call her a hundred times if i have to she's 88 freaking years old you guys 88 years old she's 88 freaking years old come on ma'am please pick up come on hi ma'am hi um i just want to let you know right now you're on the phone with scammers i know i was listening to that conversation um you should hang up with them you're doing a really good job you're very skeptical of them those are 100 scammers they're going to try to connect your computer and steal your money yeah so i this got to be dealt with i i i do not owe you 300. no no ma'am ma'am i promise you i'm watching these scammers they're talking to you on the phone they're trying to steal your money so there's i see what you're saying to me now yes ma'am there is no charge i promise you okay so i don't have to worry about this yes ma'am you do not have to worry about it i promise you it's a it's 100 a scam these guys are scammers based out in india and we're watching them and we're trying to fight back against them so you know so innocent people don't get scammed and lose everything so i don't need to call my bank to tell them not to pay that um there so it's all there's no there's actually zero payment that's even happened if you want to feel comfortable you can call your bank and you can talk with them about it and say hey i got this really weird call you can go talk with them but there will be no charge on there i promise you uh now that i'm getting another call back from you from this this is the one two little two number yeah those are the scammers trying to get back in contact they're gonna call you a bunch of times so i would just not pick up for right now i know it sounds really crazy but i just i didn't want you to get scammed by these really bad criminals okay uh if i call this number back you would be able to answer it right uh this one that i called you from the 910 you can call me at this number anytime you want no she just hung up she's like go baby 389.99 i've got another one too on here listen i just want to cancel i'm not filling out any more forms i didn't fill out a form to order this he's like i just want to cancel i hear him i hear him then send me the form and i will fill it out oh this guy's like send me the form come on guy i'm gonna get his phone number see they don't know what's going on because that's me yeah it's blocked though you can't see him oh hold on oh he's right here right here yeah follow him yep i'm calling him okay we're gonna call this guy up a million times now too this guy doesn't know what's going on because he's like something is weird about this thing that's this any desk connection he's not talking about hey sir um i just wanted to call you just to verify i know you're on the phone with some internet scammers i heard that conversation um so i just wanted to call and you know you're probably a little freaked out by these guys so your intuition was correct so yeah and you sounded very pissed i'll be honest you sounded very pissed with them so i just want to let you know that it was 100 a scam so there's no charge or anything like that they were going to try to take all your money exactly that that i was just i just hung up on the son of a so that's that's exactly what i'm saying i thought it was so sure i appreciate i appreciate the heads up yeah no i was i was like i said i go this guy is going to be so pissed because i'm going to call him so much until he picks up so i knew you're already pissed with them but anyway okay cool thank you very much for the heads up i appreciate it yeah just want to let you know if you ever have any questions you can call me appreciate that thank you sir thanks be good bye-bye let's go let's freaking go big shout out to all the members of the fight who support scammer payback our biggest project to date is the people's call center and that video is releasing on the 20th if you want to see exclusive behind the scenes content and interviews become a member today by hitting the join button below this is pierogi saying don't get scammed

Channel: Scammer Payback

Views: 3,575,842

Keywords: Scam, scammers, call center, hacker, hacking, microsoft, amazon, refund scam, gift card scam

Id: l_iHGFT-y5A

Length: 15min 48sec (948 seconds)

Published: Sat Aug 13 2022