Pranks Destroy Scam Callers- GlitterBomb Payback

i had 100 cockroaches here and i placed them in this james bond style contraption that turns this ball screw and forces them out after a specified time delay then i put in a lunchbox for camouflage and then i release them in this office now you might think that's not very nice mark some people are afraid of cockroaches trust me i know and that's exactly the point because this isn't just any office this is ground zero for one of those terrible call centers that scams people of their life savings a year ago when i released this video about inadvertently stumbling onto the low-level thugs in this international scam operation i said we were going to glitter about our way all the way to the top even if it meant taking this fight to the other side of the globe and so after a year and a half of planning we infiltrated not one not two not three but four different scam call centers we released cockroaches smoke bombs stink bombs glitter bombs and then of course we hacked their cctv so we could watch the whole thing unfold in real time so buckle up because this is the wild conclusion to this multinational adventure and please watch to the end because there's something you can actually do to help put the nail in the coffin of these four massive call centers now why would we go after this 20 billion scam industry well we're doing it for the 60 million people who've lost money to scammers in the past year but more specifically we're doing it for bessie who you might recall from my previous video when i detailed exactly how one of these scams worked you're like my granny miss bessie do you know this yes she was like one of my closest for i used to share each and everything with her basically starts with an email or a spam call then they pretend to be amazon or microsoft and they tell the victim they've been charged 200 for something but if you call back you could dispute the charge then after they call they eventually get on the victim's computer and importantly have the victim type the 200 refund amount into a bogus form please enter your refund amount only they take over and secretly type the amount of twenty thousand dollars and then they hit enter real quick check everything is it correct oh no this is a mistake oh i screwed up jesus i'm it was supposed to be a 200 in there oh god almighty i'm exhausted i can't do this my mind is absolutely fried please check your account did you really receive that money in your account then they take her to a totally fake spoofed bank account page where it looks like because of bessie's mistake they just sent her twenty thousand dollars instead of two hundred oh my god plus twenty thousand yeah please save my job ma'am if i'll not earn for my family my family will die due to hunger due to starvation yes of course i mean what should i do i mean i can be bad for you you are also like my grandmother you know i'm an honest person right now you are making me cry now you're i'm getting attached to you how do i fix this and now you can see how he's weaponized her empathy now to fix her mistake how she'd be willing to go to the bank and withdraw what she thinks is an extra 20 000 in cash when in reality it's 20 000 of her hard-earned savings and she's gonna send it in the mail to a heartless scammer now in case you think they've gotten a lot nicer over the last year here's another call from a few weeks ago where the scam is to pretend they're from the government and there's some missing taxes that are owed i i just retired as i say last february and then i was diagnosed with breast cancer in august so my retirement hasn't been very good so far and after today i know it's not your fault but it's worse now oh um um i would rather just pay it otherwise i'll be worrying about it and it i'll be worse in my health you know what to me like or even if i have to pay it in two halves so the scammer places her on hold to talk with the authorities and to see if there's just something that could be done to help her out thank you so much for holding the line ma'am i just had a word with the hair authorities and i informed them about your situation and they are also concerned about your health so concerned in fact she'll only have to send these scammers two thousand dollars actual amount found out missing in the taxes is 1489. now last year's operation was effective in getting a handful of people involved in this scam not only covered in glitter but also arrested but the problem was we discovered these were just the low-level mules and supervisors who would then send the bulk of the money back to the actual scammers in india and while we did turn over all the intel we gathered to the five major government agencies that reached out to us to truly avenge bessie our goal was to take our glitter all the way to the top and either temporarily disrupt or possibly even permanently shut down a few of these terrible call centers it'd be like a special operation and every special operation needs a special ops team a target and a plan for the team i turn back to my good friend jim browning who you recall from last year has a youtube channel that specializes in reversing the connection to the scammers computers and gaining access to their cctv footage when is there anything else you want to ask yeah i want to know why you scam people and then another youtube channel called trilogy media would be the boots on the ground in india implementing the pranks but more on them later for the target together we were able to locate and gather tons of incriminating information on four different scam call centers for starters there's met technologies located in kolkata india on the fifth floor of this building they've been in operation over 12 years and they've got over a thousand agents their owner is mr kunal gupta and you can even see the rest of their leadership team here on their public website and you might ask why would a scam call center have a public website and the answer is they all do because they have a very small percentage of their employees do legitimate call center work so if they get raided by the authorities they can point to that small group and say their hands are clean while the real money making operation runs here behind a secure door then we found vrm also located in kolkata on the 12th floor of this building they also have over 1 000 agents and they've been in operation for six years and they run 24 hours a day in three shifts to target people in time zones all across the globe oh and allow me to introduce to the world rajesh and vidya goenka the husband and wife co-owners next was anch info solutions on the fifth floor of this building they also run three shifts 24 hours a day and they've been up and running for 11 years with all their key info shown here they're located just a block away from vrm in fact all three of these centers were located within just a few miles of each other here in kolkata india which is a hot spot for scam call centers like this and finally there was one more relocated but we're not releasing public information on them yet and you'll see why in just a little bit and so once we'd amassed mountains of evidence against all four of them thanks to jim's handiwork we hired 10 private investigator types to apply for jobs at each of these centers and after a few weeks we had them all in place now in order for them not to arouse suspicion they had to legitimately scam some people but we told them to remember the victim's information and then we would reach out and double any money that was lost and at first one of our agents in the vrm call center went against protocol and used his phone to capture some footage for us of the bathrooms and the server rack and um whatever this is but they must have seen him filming with his phone on their cctv because the next day some of the security team showed up at his house now luckily his roommate knew to lie and say he wasn't home and he was able to escape through the back alley but they stayed out in front of his house all day and later sent this message saying the director wanted to speak with him and they would pay him handsomely and of course he didn't need to be scared they were just simply curious what kind of evidence he'd gathered against them already so from that point on we reiterated to the remaining nine to lay really low like a sleeper cell until we were ready to activate the plan and speaking of the plan now that we saw what we were up against we knew we'd have to go full james bond q mode with some high-tech gadgetry that could make it past security which is why this first prank is just a water bottle kind of i mean it can function as a normal water bottle but if you unscrew just this portion of the lid it reveals a trough and if you put military-grade putrid smelling stuff in that trough and then screw the lid back on fully it creates a perfect seal and you can't smell anything but then at the exact precise moment you want to release a cloud of death you just twist the lid like this allowing the smell to escape through these holes and fill the room and we're using a water bottle because from looking at the cctv footage we know they allow them to have water bottles at their desks so they'll be able to sneak them past security plus no one's going to suspect that's the origin of the smell next up if you take some hand soap and add just a few drops of the same kitchen grade food coloring we used on the devil's toothpaste explosion then when you wash your hands it will leave them stained for at least a day we'll leave this in the bathroom and as a bonus we'll learn exactly who does and doesn't wash their hands this next one is the most simple but also perhaps the most effective you take a box of sudafed and then print out and paste on some of these labels and convert it to a box of viagra then importantly you add the name of the boss of the scam call center to the box like it's his prescription and then you leave it in the bathroom next to your blue soap next up is that custom built box that can store cockroaches in it so after a predetermined time delay the microcontroller will trigger the stepper motor which causes the wall to slide along this ball screw that means if you disguise it in a lunchbox then nothing happens until the timer expires and then suddenly you get a bunch of cockroaches crawling out of a lunchbox although you could put more than just cockroaches in here and some other ideas we had were bees because we heard india has some species that don't actually sting as well as possibly rats because we already knew from looking at their security footage that once released the rats can make themselves right at home and using a lunchbox for camouflage is once again a strategic choice because we already knew from our recon work they always make it past security because no one actually checks what's inside next up i love the idea of the chaos that could result if we set off a smoke bomb but we were concerned that might be crossing a line if the room was too small because like the glitter bombs i want everything i do to be exciting but at the end of the day relatively harmless so instead we found these micro foggers that are basically like massive vape pens we also noticed motorcycle helmets were allowed onto the floor and passed security so the plan was to put it inside a helmet like this and then it would also detonate itself based on a timer and finally as the pa stay resistance we're gonna deliver them a package only this isn't an ordinary package it's glitter bomb 4.0 which of course as we all know is equipped with a pound of the world's finest glitter and an uncharitable amount of fart spray i still smell it and so now that our team target and plan were in place after one and a half years of prep work it was time to avenge bessie and execute the special operation step one was getting the trilogy media guys all the way over to india with all the contraptions stored securely in their luggage my guys stepping foot on indian soil now safely on the ground step two was to go pick up those stingless bees that we could put in the lunch box but once they'd arrived to the beekeeper they found out you can't just take a few bees but you have to take the whole hive in the car dude no they're gonna get out i'm not afraid also apparently there's no such thing as stingless bees oh my god [Music] [Laughter] so we punted on that idea and headed to an open air market where we could at least secure some rats by the way the trilogy media youtube channel is composed of ashton who's a former magician and art who played professional basketball in russia for eight years they're just an incredible duo and speaking of incredible things this is a good time to point out that the real people of india were just so freaking lovely it's true that nearly every scam call you get originates from that country but everyone in india hates these scammers too they are a tiny tiny fraction of the total population and no one wants to be defined by the worst in their midst most people we interacted with there had hearts more like johnny who's an honorary member of the team and a reformed scammer who's made it his life's mission to do whatever he can to take these guys down even if that means working some back channels to get our hands on 100 cockroaches all right let's go so the kids procured it was time to meet up with our sleeper agents of the hotel to do some final prep on the contraptions which went about as well as expected seriously though are we going to test it right here right here in the bathroom in 1617 yeah no get them in get in oh man more than a mirror [Music] [Applause] [Music] okay pause accounted for right everyone i swear i would not let you down we decided the first call center we'd hit would be anch and we were feeling optimistic about our chances and that's exactly when our special operation received its first major blow so apparently there's this whatsapp group that 55 000 scammers all across india belong to so the different scam call centers can communicate with each other and because johnny was still a member of this group from his former days he saw this message pop up two of us in the town of kolkata have seen cuss word trilogy people we followed them but the driver drove the car very fast to the salt lake side there was two indians with them and they were shooting a movie so apparently some scammers had recognized art and ashton at the market as the trilogy media youtube guys because they've confronted a lot of scammers in their five years of making videos now thankfully just out of habit johnny was driving in a way that would make it hard for anyone to tell them but they still were able to pinpoint their hotel location within about a half a mile but then it got much worse might be they are working with the fbi so i request all of our brothers to have an eye in salt lake so whenever you see them you shoot them which was super devastating because it seemed pretty clear to me that we'd have to scrap the whole operation because while the mission was important it definitely wasn't worth anyone getting hurt but when i brought this up to the guys they'd already discussed it amongst themselves and decided this was a cause they were passionate about that they were willing to accept some risks so we decided moving forward arden ashton wouldn't step afoot outside their hotel room and that's when the second major blow came because apparently the group text warning spooked the call scam center so much they just changed up everyone's assignments and they were planning on moving all three of our sleeper agents to a new floor where there was no cctv coverage but this is where we had a stroke of luck because the last minute johnny thought to have another one of his reformed scammer friends apply for a job and because he had so much experience on his resume they hired him on the spot and gave him a more highly trusted role which meant he could be the one to smuggle in all our gadgets and so with that he loaded up headed in for battle and an hour later we had a man on the inside and by the way now that we're inside i'll give you a very quick crash course on what we've learned about how these scam centers operate after watching them for so long first of all 90 of the victims are 65 years old or above i don't understand that i don't understand all of this they really only make calls during the us working day hours and not on the weekends because that maximizes their chance the person who picks up will be retired this is why you never get scam calls on sunday they don't have anyone even working the phones in fact many of them have an auto dial prompt that says press 1 if you're over 65 years old and if you press anything else it just hangs up the most common scam is the amazon refund scam but they also pretend to be microsoft mcafee norton antivirus the irs and your bank and on and on it's always changing but it's also always something you've heard of to try and build trust right out of the gate if you want to know how much they make well that information unfortunately is securely held on the boss's computer so we can't get to it although i suppose if you had access to the internal cameras you could just watch the boss type his password and then you'd be able to access their master tracking spreadsheets which is what we did and how we know these large call centers make sixty thousand dollars per day that's 18 million dollars a year an opener will take the initial calls and they make an average of seven thousand dollars a month then if they keep the victim on the phone long enough they hand it over to a closer and they make on average fifteen thousand dollars a month they never say the word scam or victim instead referring to them as sales and customers that way they just seem more like a normal office although what i think does that job more convincingly are all the walls plastered with inspirational corporate words like synergy or management or process so that's your crash course on how they operate and the ftc has put out a list of four signs to help spot a scam and four things you can do to protect against them and i'll link to it in the video description and so now without further ado we kicked things off with the stink bomb water bottle and while that was marinating he went to the bathroom and dropped off the hand soap and the special medication with the boss's name written on the front and it didn't take long for us to get our first hit on the smell what was great though is they all kind of covered their noses subtly in silence so the people next to them wouldn't feel accused well for the most part then a few minutes later we had our first bathroom customer who clearly doesn't wash our hands after using the restroom but then we had a second chance with an apparently more hygienic scammer and this time we struck paydirt as he comes out trying to figure out what the heck just happened and five minutes later you could see him still trying to work it out and not long after that we got our first mention of the special package in the bathroom [Music] the audio cut out here but our agent told us they were laughing and wondering how the boss could possibly leave that lying around although it certainly doesn't feel too far off brand given he uses this as his profile pic on facebook and at this point our age in place and then trigger the time delay countdown on the cockroach rat and smoke bomb traps so he can now safely make his getaway oh you okay yeah you're safe yeah i thought they were just following me and since they of course have no idea what's about to happen they're still just casually talking about the bathroom and then a few moments later the first boxes must have triggered because this guy notices a cockroach and nopes his way out of there and then he's quickly followed by the second dude and i love it because now you just randomly see cockroaches start coming in frame and so now that they know what they're up against they call him the reinforcements with a mop but it looks like he missed one or two or three actually four scratch that five and then is it perfectly on cue right as the mop guy finishes his clean up the smoke begins this causes quite a commotion and draws quite a crowd and it takes them a while but they're eventually able to pinpoint the source of the smoke and gingerly take it off the premises followed soon thereafter by our rap friends and this is possibly my favorite clip of the whole night where you see a cockroach lead the way and wander all around as they argue and try and make sense of what the world is possibly happening and by this point you can tell the boss is pretty sure they're under attack but just to remove any sense of doubt we sent them one final package and they almost opened it right there but i guess with everything else that had already happened so far that night they took it downstairs and then this happened [Music] [Music] yeah in fact there's four of them and they're uploading this footage to the cloud five four three two one activation complete recovery sequence initiated [Music] mmm [Music] so after our incredibly successful special operation we waited to see what the response would be and we didn't have to wait long yesterday those cuss words sent on solutions a package bomb and it exploded and there was a bad smell and sprinkler water or whatever it was these guys are playing good with us i'm reminding you guys they must be in between us we don't even know and now we had them because they were paranoid and they didn't know which of their employees might have been compromised check the lunch boxes pocket bags shoes ladies purse as well even check the water whether there's some color mixed in it i assume he's referring to the soap dye here but be cautious guys seriously they came to bad word all of us and they are still trying to bust us after that there were a few more death threats so we didn't think it was safe enough to launch our attacks on the other three centers to try and get them shut down but the beautiful thing is we didn't have to big centers in kolkata and delhi are closed from today as well as monday as per the information i got from all my friends we had created enough confusion and mass panic that not only did the other three centers get shut down but we got all the large scam centers all across india shut down for a few days too and if you add it up that means those tiny cockroaches stopped two million dollars from going from the victims to the scumbags and i would say that's the perfect ending but it actually gets even a little better once ashton and art were safely back home on american soil they decided to troll that text group with those 55 000 scammers by uploading this gem to the chat surprise surprise scammers martin ashton over here no matter how many numbers you remove from this group we're still watching not only that we've also downloaded every single person's contact information all 57 000 of them inside this group we have every single one of those contact information we're submitting it to the fbi in the united states and the cbi here in india so you guys better run and you better watch out and so if you want to see how quickly the scammers started removing themselves from the chat group as well as a lot more details of all their work on the ground over in india you should go check out their video and not surprisingly anche and the other scam call centers eventually open back up albeit this time with much tighter security but they still didn't and still don't realize probably till this moment that we have access to their live camera feeds so jim improvised a bit calling them out by their real names without giving away the fact he was just looking at them on the camera yeah hi sir my name is carolina fernandez i am calling you from the microsoft oh hi priya hi who are you i'm a ghost yeah i don't know my father's name i don't know but is your father proud of you what you do does he think you work for microsoft yes of course but you don't work for microsoft did you tell him that well i tell you one more name yes sweeney [Music] at least talk to me hello he also managed to change the way their voices sound when they would do outbound calls to their potential victims who are you may know i'll stay with you who are you you're speaking very strangely what's up so to see a lot more of that quality entertainment you should go check out his video so after all that we're sort of in a good news bad news situation here the good news is that because of some developments we've been involved in the fourth center here is gonna be raided by the authorities in india and shut down very very soon the bad news is that these other three are still very operational and for reasons i can't say here we don't have the same option to get them shut down like we do on the fourth one now you might ask why not just privately reach out to the proper authorities in kolkata where these three call centers are located and the answer is that's been tried before and it didn't work while there are many good apples there are a few bad apples that prevent anything from happening to these guys so where does that leave us well as they say sunshine is a great disinfectant and here's where you come in we've invested a lot of resources and time and tried to make this video as entertaining as possible in the hopes that you'll consider sharing it for two reasons number one the more people are aware of how these scams work the less effective they become and they lose their power so please share it especially with your older loved ones and number two the more people that see this video and learn about these three specific call centers the more the press will pick it up especially in india heck tweet our videos to the kolkata police this helps out the good apples because the bad ones can't just sweep all the evidence under the rug or quietly tip off the scam center bosses the press and public can hold them accountable we've seen this tactic work successfully in the past and we have mountains of evidence against all these scam centers if you are with the press or law enforcement agency send us an email to call center evidence pack gmail.com and we'll share everything we have with you if you combine them these three centers have been in operation an astounding 29 years and they're still scamming people of their life savings to this day even right now as we release this video so let's see what we can do and depending on exactly what happens i'll either post a follow-up video here on my youtube channel or on my other social channels so subscribe and all that stuff if you want to stay in the loop glitter bombs and cockroaches are just harmless entertainment but our best chance of working together to shut these guys down for good is by shining a light to foster some accountability thanks for your help now let's make bessie proud i want to thank nordvpn for their support on this video i've been using their service myself for over three years now because they really are the best at this with nord you can surf the web anonymously your location stays private and your data is encrypted because even though i'm not a bad guy with something to hide i generate a ton of information online every day and i prefer that information wasn't sold or used against me in some way nord collects in stores absolutely nothing and makes it so others can't either plus if you're traveling and you want your exact same internet experience at home like to watch all the shows you're used to it can virtually transport you to nearly 60 different countries they also have a news service called threat protection which is sort of like an umbrella that protects you from malicious sites downloads of trackers even when you're not connected to a vpn so if you travel or you're just ready to take your privacy more seriously you can get a two-year plan at a huge discount plus one additional month free by going to nordvpn.com mark rover and the good news is if it's not right for you for any reason they've got a 30-day money-back guarantee so once again that's nordvpn.comgrover or use the link in the video description thanks for watching and sharing with literally every person you've ever met or ever will meet and let's get these punks shut down

Channel: Mark Rober

Views: 50,283,923

Keywords:

Id: xsLJZyih3Ac

Length: 26min 40sec (1600 seconds)

Published: Sun May 08 2022

Reddit Comments

[u/Hawk8]

Had to save my elderly dad from sending these fucks a check for some $2k supposed antivirus. Thankfully he called me before he put it in the mail.

[u/seeit2x]

Stop these scams by talking to your parents, grandparents, neighbors and older friends & family.

AARP.org - Protect Your Parents From Scams

[u/aYANKinEIRE]

My sick mother got scammed by this crowd of cunts last year and the depression that followed buried her. Fuck these fucking fucks.

[u/mapryan]

Big shout out to the corrupt Indian police in Kolkata and Gurugram without whose help these scams could not possibly exist

[u/SomeIndividual1]

If some youtuber can do this, what is the government doing?

[u/DirrtyBeans]

Was that Macauly Culkin?

[u/Open-Ingenuity9118]

This is the trilogy Media video on it. They are doing great work to help protect innocent victims https://www.reddit.com/r/videos/comments/ul5zrr/trilogy_media_jim_browning_mark_rober_vs_3_of_the/?utm_medium=android_app&utm_source=share

[u/justshtmypnts]

Mark Rober*

[u/TheWanderingSlacker]

Wait, there’s a 55,000+ WhatsApp group, which suggested they shoot anyone involved in this operation if they spot them, and they showed this guy, Jonny’s face in the video? Isn’t he seriously at risk now?