I refer to the house
as the "Monster House." I just had to buy,
buy, buy, buy. Whoa. All right,
I'm at the ceiling here. "Where did this mountain
come from?" Don't tell me
I have to let all of it go, 'cause I don't have
to let all of it go. I don't see
how we're gonna get it done. CICI: And I just want
to get the house clean so I can come back home. AUSTIN: It's disgusting.
There's stuff everywhere. I hate going in the house. Everything is spiraling
out of control. I don't know who did this, but this does not go
in a throw-away pile. [ Crying ] Where are you gonna
put all of this stuff when you take it back in? I love Ann, but at this point,
I can no longer take it. I'm Maggie,
and most people call me grandma. I love to be called grandma. I don't consider myself
as being a hoarder. But I don't know. It's hard to walk through
my house the way it is now. I just see a lot of stuff
that I bought that I shouldn't have bought. I'm ashamed of my house
the way it is. I'm Zenith,
and Maggie is my grandmother. The condition of the house
at this time is so full, you can't even open up
the front door. There's piles and piles
of clothes everywhere. It's chaos. I'm Peaches,
and Maggie is my mom. She would not consider
herself a hoarder. She considers herself
a smart buyer. MAGGIE:
Yes, I'm very good at shopping. I like to go in the stores
and look at clothes and things. She has nice things,
but she has... too much of it. MAGGIE: My house was immaculate. My house never looked like
nobody lived in it 'cause I kept everything shiny. Mom was a drill sergeant. If she said, "Clean the house,"
it meant, "Clean the house." MAGGIE: I was a neat freak. I was a white-glove person. PEACHES: My mom actually put on
a white glove, and if she got dust
on that white glove, that had to be cleaned again. MAGGIE: It devastated me,
but I never cried. I just never cried. PEACHES: I don't think
she grieved properly, so she started shopping. And that was her therapy. MAGGIE: It was like this is the
only way I can solve my problem. I just got to the place that I
just had to buy, buy, buy, buy. And I just end up going bananas. Going from one aisle
down to another aisle down to another aisle. I would come in here,
and I take it and throw it across the floor. I'm Cici,
and Maggie is my grandmother, but I think of her as my mom. I refer to the house
as the "Monster House." It started off, as I remember,
just normal clutter. But then over the years,
it just built up, built up. Like we couldn't even
sleep on our bed. When it came to showering
and cleanliness, couldn't use the sink, and we'd have
to use our portable stoves to heat up the water. And we'd have
to take it outside and shower. It was just very frustrating
because no one knew about it. She made me promise
that I would never tell anyone or my family about it, that what goes on in our house
stays in our house. PEACHES:
I went to her house one day, and I saw Cici walking
over top of stuff. And I said, "How are you
living in this house?" I got so upset. I didn't know things
had gotten this bad. I took Cici that day and told
her she had to stay with me. The house has been totally closed up
for the last four years. What we did not know was that my mother
still had a set of keys. So I found out
she's been shopping and taking stuff to the house. She would be like, "I'm going
home to clean the house," when in reality,
she's going home to store stuff. I want to come back in my house.
I want to get my house back. I'm Donte, and Maggie
is my great-great-grandmother. I don't want to see
my grandmother get hurt. She's climbing
through that stuff, and then something falls on her. And she can't get up. CICI: I know for a fact that if my grandma
couldn't return to her house, something bad would happen. MAGGIE: I just feel sad. [ Birds chirping ] I'm Ann,
and I'm a skin-care specialist. I do facials,
I do microdermabrasions, body wraps and scrubs --
just anything like that. But most people don't know
that I'm a hoarder. If someone comes in
for the first time and sees my house, they
would be very, very shocked. My name is Michael. And I am Ann's boyfriend,
and we live together. It's a disaster. Oh, God. There's so much clutter
and items piled up. The main entrance
to the house is not accessible. Trying to get down our hallway
is a struggle. It's kind of a battle
to get into bed at night. -So what are you doing?
-Moving it. In fact, it creates an argument
sometimes. I'll never find it now when
you're throwing things around. I don't think
you even knew you had it. The hoarding has really put
a strain on our relationship. I'm Austin,
and Ann is my mom. When I walk through the house, I instantly feel a rush
of anxiety. There's stuff everywhere. The dogs are trained
to use puppy pads. They just layer the floors
with puppy pads. It's disgusting. I hate going in the house. We owned the business,
we did not own the building. And, unfortunately, it was owned
by someone who gave us no notice and came up and said that they
were selling the building without even offering it to us. MICHAEL:
We ended up closing the spa, and Ann moved more things
into the house. All my problems with the house started after my mom
passed away, and they grew even larger
after my brother passed away. MICHAEL:
The front room of the house just accumulated
a bunch of items. Ann had told me at the time
that she would go through it and keep what was important
to her and then move on. That's been 10 years. Ann has not done that. ANN: There are some things
that I just can't let go. Feel like I'm near my mom
when I see her things. And same with my brother. If I have it around, I
feel like they're a part of me, they're here. If I let it go,
then they're gone. MICHAEL:
The irony of this is that Ann's hanging
onto the things from her relatives in the past, but she's pushing away
her relatives that are here now. I feel like hoarding
is my childhood. Hoarding is my teenage years. And now hoarding has continued
to invade my adult life. And I want to crush it and get
rid of it once and for all. Gonna get rid of this whole box. I've tried to remove items
from the home, and if Ann catches on, she'll chase after
that box of items, and bring things
back into the home. What are you doing,
throwing these away? What are you doing
keeping them? I just tossed them out. I'm not gonna throw these away.
Sorry. I feel like he just
doesn't understand what I'm going through. It's just out of control. I feel like he's not
supporting me when that happens. I love Ann, but at this point,
I can no longer take it. There's just
way too much stuff. If Ann does not clean this house and get a control on this hoard, then I have to leave. I'm done. MAGGIE:
I really want my house back. And I'm gonna get it back
the way it used to be if I have to get rid
of everything in here. Good morning! -Good morning.
-Hello! Grandma, I'm Dr. Zasio. I'm Dr. Robin Zasio. I specialize
in helping people struggling
with hoarding disorder. I understand we've got
a pretty extreme situation here. What are your thoughts
about it? Well, I want her to move back
into my house soon as I can get
in there, get it back in order
like it was before. So what changed? Well, I lost
15 family members. Okay. Grandma Maggie
got very emotional right away. She started to tell me that she's had multiple losses
in her life, and, essentially,
this is the biggest factor contributing to the hoarding
in the house. Well, I never really grieved
like most people grieve. Okay.
That's why I'm here, is to help you uncover why you have been hoarded
out of your house. But I think I better
see the house first. Okay. And then we can chat
about what's happened. Okay? Whoa. Oh, my gosh!
-Be careful there. All right,
I'm at the ceiling here. DONTE:
Being in my grandma's house, it's like, "Where
did this mountain come from?" How could she have possibly
gotten all this stuff in here? It's -- it's crazy. DR. ZASIO: There was clearly
no rhyme or reason as to what she was bringing in,
where she was putting it, and what she was going
to do with it. Oh, my gosh!
There's a room back there! -That's a room.
-How did she do this?! DONTE: I don't know. DR. ZASIO: This is not
just a simple case of hoarding disorder. Something bigger is going on. Donte, what is it
like for you seeing how your great-grandmother
has been living? It's horrible
and I'm disappointed. Good news is she recognizes
if she doesn't deal with it, nothing is going to change. The solution is to start
with getting rid of 95% of this stuff. But the second step is you need
therapy to deal with the loss. You have to grieve. So I'm here to help you, okay?
-Thank you. What concerns me most
about this situation is that even though Grandma
Maggie is saying she's ready, "I want to get rid
of the stuff," I think that's a lot easier said
than done. I love you, too. I think she's gonna
really struggle. Oh [bleep] I worry every day
about losing Michael. Why do we need 500 hangers? The clutter is really weighing
on our relationship. And I'm afraid
that he's gonna bail. So tell me what you know
about Ann's situation. Not very much, actually. I haven't been here
in about 15 years. Okay. I'm Dr. Melva Green. I'm a psychiatrist specializing
in hoarding behaviors. You'll have to come
to the other door. Oh, okay. We have to go
to the side door, apparently. The last time I saw her house,
it was immaculate. So I mean, I couldn't even
imagine the fact that she couldn't get
to her front door. Okay,
this is one room. When I walked in the house,
I was extremely shocked. It's just stuff everywhere. DR. GREEN: So, Ann,
what am I looking at? This is a lot
of my brother's things, and my mom's things
are down here. And I keep thinking I'm gonna be able to donate it
or something, but some things,
I just -- I can't. -You can't keep it all.
-I know. You just can't.
It's too much. Look at it.
-I know. But when I'm trying to separate
their stuff and give it away, I feel like I'm actually
giving them away. That the memories
will be gone. And you have
a live-in boyfriend? -I do.
-Can you ask him to come in? -Sure.
-Okay. Hi.
-Hey. I'm Dr. Green. -Oh, I'm Michael.
-Nice to meet you, Michael. -Nice to meet you.
-Nice to meet you. Can you show us
the rest of the house? Sure.
Let's do this. There's not a lot of room. Why don't you just
peek your head in here? ROBIN: Oh, Ann. This is pretty dense. It is. Believe it or not,
there's a piano under there. DR. GREEN: What's striking
is there's a whole room that is packed
with Ann's mother's things. And it is classically symbolic of what's actually
happening in her heart. Her heart is so completely
hoarded out with all of the trauma, with all of the grief that
she's not been dealing with. Oftentimes when people
are holding onto things from deceased loved ones, that's when
it can get really hard, because the grieving
starts to begin for real. Okay, it's been blocked. You have not grieved.
-Okay. So we'll help you make the space
for that to happen -- in your heart
and in your house. Okay, thank you. All right, Grandma Maggie, there's a lot of stuff
in your house, as you know.
-Yeah. My name is Matt Paxton. I'm
an extreme cleaning specialist. And only the really way
for me to make a dent in there is to bring everything
from your living room to out here on the tarps. Normally, I like to just
take my time, get to know the hoarder,
but not with this hoard. This house is full.
I need literally every second. Just say, "Hey, Maggie,
nice to meet you. I'm Matt. I got to start
pulling stuff out." Are you gonna allow me
to try to help you and give to you
in the next couple days? Yes. Okay.
Let me get my guys, okay? My hunch is that
Grandma Maggie's not gonna let us
get rid of much. So I just got to start
pulling stuff out and see how she reacts. This is my Kleenex.
Those are my slippers. This right here is brand new. This is my duster that I get up
underneath of my things. Wait a minute, wait a minute,
wait a minute. Let me just tell you what -- this is medical tape.
-This medical tape is dirty. DR. ZASIO:
We're sorting outside, and things
are not going well at all. Wait a minute, wait a minute,
wait a minute. DR. ZASIO: Grandma, you
can't spend this much time on these items. You got to look at it
and make a decision. That's why I'm looking
to see what size they are. I don't know what size they are. Grandma is picking up
every single item. This is not gonna allow us
to achieve our goal. Let the organizers
do all that. Don't take time
doing that, Grandma. PAXTON: Maggie just likes to see
what she's got. She's not interested
in getting rid of anything. I'm sitting on the tarp with
Dr. Zasio, and five minutes in, we're looking at each other
like, "We're in trouble." PAXTON: All right,
time out. Time out. What are you thinking
for clothes and whatnot? What is your thoughts on that?
Talking to you, Grandma. -Grandma?
-Are you listening to me? PAXTON:
You know when you get somebody
that they hit a certain age, and they're just like,
"Screw it. I gonna do
whatever I want to do"? Well, Maggie hit that
about three years ago. It's gonna be a long week, man. -I use that for the same --
-Stop! Aunt Zenith,
she's getting crazy. -I'm not throwing them away.
-Oh, my God! -I'm saving my Obama papers.
-Mom, stop. I'm saving --
give me my -- Give me... CICI: I'm just irritated because
I know how my grandma is. She's already telling me, "Oh,
you know I want to keep this and I want to keep that." And she's still trying to hoard. These -- these -- these
should go to my windows. I just bought --
-We kept some. -Wait a minute, I gathered --
-We kept the other ones. Wait a minute, I don't have -- I bought even enough
to go to all my windows and -- We're taking too much time
for one item. Let's just move on. Grandma, listen.
Will you listen to me, please? I know that, but I got
to have enough of them. Listen to me a second. We have 10 of them
right now. I know it.
I need that many! We're about two feet
into the house. -Mm-hmm.
-And this is pretty typical. As we get into the houses, you know how I told you there
was no bugs, no mice, we couldn't see anything? Well, it's just so dense, we're now finding
where they are. We're getting entire
boxes full. This is mouse poop,
all of this, and mouse urine. I'm telling you that
three feet above the rug, it's all urine-soaked. I'm asking you to do something
real serious, here. Okay, okay, okay. Can I toss the bottom
three feet of your house? The house reeks of pee,
and it's covered in poop. If she insists on sorting
through poop-covered stuff, there's not a chance
we can finish this room in three days,
more or less this house. Well, I want my elephant. The elephant's out.
It's out of the box. It's covered. It had so many... Pee and poop on it. My grandma wants to do it
her way and her way only. And when she knows
she can't have it her way, she tends to throw a fit
and doesn't want to do nothing. It's irking me
'cause we haven't made a dent. All we've done is move stuff out
the house and just sorted it. We haven't put anything
into the trash can yet. I need to be doing
two Dumpsters a day to finish this house on time, and I'm looking
in an empty Dumpster. I'm losing hope quick...
really quick. MICHAEL: Ann's hoarding
has impacted the entire family, from her children
to her relationship with me. And if we don't get some help,
I have to leave. I cannot deal
with this any longer. Good morning, family. Good morning. I'm Dorothy Breininger. I'm a professional
organizing expert, and I specialize in hoarding. Here I've got one,
two, three, four, five, six able-bodied people who have not been able to get
this stuff out of the house. You're physically able,
so why am I here with Dr. Green
and an entire crew? I think a lot of the items
that Ann has hoarded over the years
are items from loved ones that she's lost
and it's very emotional for her. ANN:
That's exactly right. It's very hard
to get rid of those things, because I feel like I'm
getting rid of my family. Well, we are here to help
you make decisions so you can stop
this hanging-on of stuff. Okay?
-Let's do this. Okay,
in, everybody! I remember this. My brother,
this was his -- one of his medicine bags. Um, these were
my brother's ties. Oh, no.
-What is that? That's...
That's not his main one. His main one was the --
-I'm gonna keep this for now. BREININGER:
So I want you to try to stick to bigger items
if you can. Okay, so you want me
just to put -- no, that stays. I'm sitting here with Ann,
and I'm watching her go through items one
by one by one. Well,
we're gonna keep this. And she's starting
to keep everything. -This is a keep.
-This can go. I don't --
I don't need this. Just -- this is a keep. That broken racing wheel
that goes to an old computer from Windows 95,
that's junk. And I understand that. But just give me a second
when I look in the box. Don't grab it and say,
"This is no good." -That's fine.
-Give me a second. -Let her process.
-Let me ask. -That's fine.
-Okay. BREININGER:
So is it generally like this, the minute you start helping,
it's like, "Gah!" It's an argument. He's standing over me.
Just give me a second, let me look before you
start telling me, okay? BREININGER:
It's very interesting, because mom and son
are adversarial. And we've got to stop this old
pattern and create a new one. All right. Austin, keep those for now,
'cause we can use those. AUSTIN: Don't we have a couple
of these already? -Austin.
-Okay. BREININGER: No, no, no! He asked you
a really simple question, and you're, like,
totally annoyed by it. Help me out with that. You know,
you don't even answer it, it's just, "Austin!"
What is that, that he can't even ask you
a pretty simple question? Because I think --
I was thinking he's gonna argue with me about it
and tell me we don't need this. Guess what,
the whole house is full! You've got way too much power
over this stuff. Speak up. You have a voice. We have to speed this process
up a little bit, Mother. Okay, but what am I to do,
just take it all out and say, "Throw it away"? This is a keep.
Keep. Keep this. BREININGER: We just spent 45
minutes going through 3 boxes, and the only person
working out of 20 is Ann. We have to make sure she starts
letting the whole team help her. At this rate,
this will never get done. [ Indistinct conversation ] We're getting close
to the end of the day. Matt and his crew have
brought out a ton of stuff, and it's all in the backyard. There is no way we will
get through this stuff. If somebody doesn't step up,
we're in big trouble. I personally think that stuff should just be... just thrown in the trash
right now. All right, let's see
if Grandma is down with it. -All right.
-All right. Let's go. All right. This is everything
from the family room. This coffee table goes
in the front of the... All right, so we keep --
Here's our concern. We're running out of time. We'd like to throw away
a lot more than we are. And when I say a lot,
I mean a majority of this. Yeah, but I probably
have money in some of them, too. That's true. Some money
might get thrown away, some important, valuable things
might get thrown away. But what's gonna happen
if we do this? Grandma.
Grandma, stay over here. I could stay here later on, until later on tonight
going through them. One night
ain't gonna do it. That's why,
in the beginning, I didn't want
to go through this crap. I want to go through it
my way. She's so stuck at, "I want
to still go through my stuff. Pick out what I want." But what she's not
understanding is that we don't have the time
for that today. So, can you allow us
to just throw this away? You're not gonna get rid of
my Cardinals umbrella. And that chair, I can give it
to what's his name. Grandma, that chair has all
kinds of bugs and stuff on it. Can you allow us to start throwing
this stuff away? Grandma. Wait a minute.
I'm trying to think. I'm trying to think.
I'm trying to think. I know when my grandma's
not on board is when she tends to not pay attention, starts fidgeting
and doing other stuff. So I know
when she's not listening and when she is listening. Grandma, we need your answer
right now. Some of it, you can. But the most valuable things,
I don't want thrown away. I know that. So, we're gonna start throwing
stuff away right now. You guys should have just
put everything into storage. I am upset and frustrated
because she's still fighting, she's still pulling away. It's gonna come down
to your stuff or your family, and I think your family is more
important than the stuff, wouldn't you say? Are we more important than the stuff
that you have right here? This is overwhelming
for everybody involved. BREININGER: Okay,
so I want you to right now set the criteria
for these two gentlemen so that
they can pick up a box, look in it, and get going, because, otherwise,
we will not finish. ANN: All right. The only thing is
if you think it's something that was Tommy's
or my mom's, please ask me. Okay? Got it. You know the rules.
Let's go. Tell me how it is
that on the one hand, I can pull out something
that's your mom's, and on the other hand,
I can pull out a broken screen? I have no idea. Is this just
a dumping zone in here? I think. After we started
putting their stuff in, I think
that's what it became. DR. GREEN: What Ann has been
sharing up until this point is that this hoarding
was triggered by the death of her mother 10 years ago. But her mother's things
are on the surface. As we get deep into the hoard, it's very apparent
there's something else that happened before the death
of her mother. This is a big room of denial. Okay, remember when I said
you have not grieved? Right. Denial is the first stage
of grief. You've never moved
past the first stage. I sense that there was
another loss... that triggered this. ANN: I guess I just... I lost a sister,
um, who was a twin, and when you lose a twin, that's like losing yourself,
almost. And she had a daughter. So I had to step in
and adopted her. And I tried to hold things
together for everybody and do the right thing
for everyone else. This has been a long time that you have not
allowed yourself... -Right.
-...to feel. You've been trying
to be the strong one. -Right.
-You've been the one to step in. Right. But you stepped out
on yourself. But now that we're shining
the light on it, okay, you can begin
to really deal with it. Right.
I think you're right. What do you want to do
with this? Do you want to keep this? This is a print. It's a copy of a painting. No, it's not.
It's an original. I know what these things are. But what are we gonna
do with it? Are we gonna hang this up? Are we gonna hang a --
No. Throw it away.
Throw it away. No. I want to know,
what are we gonna do with it? Just stop getting
mad at me about it. I'm extremely pissed because
when I ask about, she's shutting me down
constantly. And, you know, I've had it. This -- look at this.
That's rat pee. I understand that they were
of value at one time. That's rat pee, though. That's not gonna sell. You can't do anything
with that. This is on the cover. I'm not trying to be mean,
but just don't -- See? And you're getting
mad about it. DR. GREEN: Austin is trying
to help his mother to have some insight into some of the things
that she wants to hold onto. And she's not really looking
to hear what he has to say. Why are you so angry?
-I don't know. I guess it's just because
I'm having to get rid of things. And I know that picture,
my thinking on that was I could take
that cover off when he kept saying it had
rat pee on it or whatever. With this kind of dysfunctional communication
between Ann and Austin, this cleanup is not gonna move. It's not gonna go well. That's torn. You can't do anything
with it. -Get it out of my face.
-Stop getting mad! Get out of my face
right now. ANN: If Austin
doesn't quit bugging me and arguing with me
about everything, I'm going to get in the truck,
and I'm leaving. See?
You're doing it again! What do I do with these... Old X-rays? ...X-rays? -Throw them away.
-Okay. What sign? Austin, all right, see?
-What, what?! This is when I get mad. I get mad when stuff
like that is being put to be
in the trash pile. -Okay, well, fine.
-They're ornaments in there. I know there are.
-I understand that. ANN:
I don't know who did this, but this does not go
in a throw-away pile, okay? You're gonna
go through everything? Do you really need that? That goes on Kyla's
Christmas tree, yes. Stop. You tell me to go
through my stuff. Don't go through
the trash pile, go through this.
Don't go through the trash pile. You yell at me again, I'm going
in and not coming back out. BREININGER: I'm watching Austin
and Ann go at it over her Christmas stuff
in the throw-away pile. Aagh!
She's screaming and yelling. Who's donating this?! Everything is spiraling
out of control. I can't deal with him right now. I'm gonna go get in that car and take off
is what I'm gonna do. Grandma?
Grandma? -What?
-Come on. We need you over here
in this area. I'm... Grandma?
Oh, my God. Grandma?
-What? DONTE:
I need you to stop trying to pick up everything
that's on the ground. I'm picking up my money. That wasn't money. It was a penny. PAXTON: It's Day 2. I don't have
that much time left. I'm just looking at this house, and I don't see
how we're gonna get it done. Okay, Grandma, so we need
to make some decisions, 'cause all this stuff
got to go. All of it
don't have to go. Don't tell me
I have to let all of it go, 'cause I don't have
to let all of it go. But one of my biggest challenges
is Grandma. She's copping an attitude. Just keep quiet.
Just keep quiet, please. Don't need to keep
bringing it up. I don't want
to hear it no more. I don't know
how to clean this house without making her upset. It's not working. So I'm just gonna shove
the family in the back room and let them work for an hour
and see what happens. -This is trash.
-Wait a minute, wait a minute, that's not no trash. Hand me that
for a minute, please. That right there
is not dirty. Okay, well,
this is going in the trash. How you know that that's going
in the trash? That right there
is brand new, Donte. See it, see it,
don't get over to that side. I just bought that white blouse
last week. I can't be in here. DONTE: Grandma, all this
is going in the trash. [ Crying ] DR. ZASIO: What's happening?
What's going on? I don't know. Everything's
just frustrating me 'cause my grandma, too,
she's just -- "I want to save this,
I want to save that." And I just want
to get the house clean so I can come back home. DR. ZASIO: Cici didn't have
a good childhood in this home. She wants to get the house
cleaned out so that she can start
to create new memories. Grandma's here.
You don't have to cry. Cici, please stop crying. It breaks my heart
to see her upset at any time. That's my child. DR. ZASIO: This conversation
has turned into an opportunity for Grandma
to let things go and do whatever it takes
to get the house in order. Grandma, listen to me. I want you to make her
a promise right now, that tomorrow
when we leave, that house will be clean. MAGGIE: I promise you. -Okay, do you hear that?
-I promise you. I promise you.
-Grandma? I promise you. Okay? DR. ZASIO: The thing we keep
impressing upon Grandma Maggie is that what's most important
is the family, not the stuff. And even though she says,
"Yes, I agree," at the same time, there is still so much more
stuff to take that we're getting worried we're not going
to accomplish our goal. We're in trouble. MAGGIE: I promise you. I promise you.
-Grandma? I promise you. Grandma just did it. She said Cici's more important
than the stuff. Throw it away.
And now I got a free pass. ♪♪ Yesterday I made Cici
and Grandma a promise that we're gonna
finish this house. And today's the day. Either I'm gonna
do it or I'm not. It's not gonna be a fun day. We're getting ready to go
into their room, and I have to be cautious. There's a lot of bugs that
we don't know what they are. Could be bedbugs, we don't know. But we're gonna suit up in
full tie back just to be sure. Oh. This is where you slept, right?
-Yes. We would sleep like that.
Yeah. PAXTON: I mean,
this was really the cockpit. It's where Cici
and Maggie lived. What's it feel like
being in here? I don't know how I put up
with this for so long. This is terrible. She's told me some pretty awful moments
where they just sat there and watched roaches
crawl in the room and they sat there and watched
mice crawl over them. Are you okay? You said to me a lot about
kind of starting over in this home. -Mm-hmm.
-Is this room pinnacle for that? Yeah,
it would be a good moment. I would like for us to come and actually be able
to sleep on a nice bed. You want to start
cleaning in here? -Yes, I'm ready.
-Okay, let's do it. What I do have to worry about
now is cleaning this house. We've got an enormous amount
of work still to do. Cici's had a life
of broken promises. I can't be another one. -The scrapbook stuff stays!
-Why?! You've never made
a scrapbook. I have, Austin.
You know what? I'm gonna get ready to go
in the house, and I'm not coming back out
if you don't stop. Nobody thinks I'm trying,
and I am trying. And I don't care
if you believe it or not. The things that you have
are from their childhood. -Okay.
-From the time they were babies. ROBIN: She's holding on
to everything. I just pulled out pageant
dresses from her daughter when she was just a little girl. What is all that stuff
still doing in the house? Where are you gonna put
all of this stuff when you take it back in? ANN: I am trying.
What do y'all not understand? I am trying. As we're getting
really inside, your family is really getting
to see how severe it is. And I think that's triggering
a lot of fear for everyone that it's not gonna be
worth it in the end. ROBIN: At this rate, I just
don't think it's gonna get done. We don't have but two days. There's a lot left to do...
a lot left. ♪♪ AUSTIN: Got my room
smelling like crap now. Thanks a lot! I have really nice clothes
in there. I come back this morning,
my room is filled already. My smells like dog [bleep] This -- this is
what I'm talking about. ANN: Throw them in the trash.
I don't care. You didn't learn!
You're not learning. 1994 NBA Draft? Racing? Racing? He's gonna yell at me
today, I'm done. I'm done. DR. GREEN: Before we even got
an opportunity to get started, Ann and Austin
are having a huge fight. I've just had it with you.
I don't even want to do -- I don't feel like I even
want to help you anymore. Then get your things
out of your room and leave.
-Yeah, that's all you got to do. You have my room
smelling horrible. Well, then
don't come back to it. If she loses Austin
in this process, we may not get done. In order for us
to fulfill the promise that we made to Maggie, we've got to kick it
into high gear so that we can get
this house cleaned up. I'm nervous. You know,
I do this every weekend. I've never been this late
in the game, not sure if I'm gonna finish
the job or not. Grandma Maggie's still
fighting me on stuff. All of this is trash. I got to throw it away.
-My sewing machine, I don't want my sewing --
-There's another sewing machine. I know, and I want this right
here to go in the front room. Time out, time out. I lose my entire crew
in an hour, and Grandma's making it hard
for me to get this done. I can't argue anymore. There's no more time
for negotiations. But I need something
to hang up my clothes. Nope, nope.
No other ifs, ands, or buts. -Stop arguing.
-You need an empty house. Yeah, but I need --
this is for my closet. It made me feel
like I just wanted to slap her. If we're gonna do
what we promised her, which is empty the house,
this has all got to be trash, and I got two more rooms
in there I got to trash. But they're
brand-new machines. That machine cost
$400-some-odd, sewing machine. Okay, I'm gonna leave you
that sewing machine, I'm gonna leave you
this box, and I'm gonna throw
everything else away. Okay? Yeah. Done. Deal. Shake on it. Done. ♪♪ We've run out of time, we worked
till the very last minute. In fact, we're in overtime,
to be honest. We're gonna have mixed emotions
when we walk in there. PAXTON: Usually a walk-through
is rainbows and puppies. And we're looking at the shiny
floor and everything's awesome. That's not it today. You ready, Grandma?
-Yeah. Let's do it. DR. ZASIO: We're walking through
the house, and, unfortunately, it's not the celebratory moment
that we would like to have. But most of the house
is cleaned out. This is really nice. PAXTON:
It may not look incredible, but we've given this entire
family a chance to start new. DR. ZASIO:
Grandma, you did great. You know, you fought us
some of the way, but you did let us
throw away over 60,000 pounds of trash
out of here. Be proud of Grandma. PAXTON: This is a win. It may not look like it, but this is one of
the bigger wins I've ever seen. DR. ZASIO: What are your
thoughts, Cici? This is great. Like, I'm on the floor, and I can actually dance, and I could bring my best friend
over here, we could turn up.
It's so awesome. I feel like it's a start
of something new. I'll be able
to make new memories, I'll be able to finally just
get to chill in my house. I could say this for Cici --
Welcome home. That just made me want to cry. DR. ZASIO:
Somebody give that girl a hug. Love ya. I'm happy because I'm gonna
be back at home. And we're gonna live
happily ever after. You're not changing.
You're not. I'm to my wits' end
with you. I made a mistake
to even go in your room. So I'm sorry.
-Okay. -Hug me.
-Okay, fine. Thank you. ANN: These were
my brother's suits. It was a club
that he was in that was very important
in the NASCAR world. And they
had green jackets. You're looking at one
of the most important pieces. This is the best. Everything you see,
you measure against this. Now... Brand-new shirt. That can
definitely be donated. Go. This bin can go. She is making great strides
right now. She's keeping the green jacket but getting rid of just
about everything else that belonged to Tommy
in terms of his clothes. Huge turning point! These bins
have been haunting you. Mm-hmm. And yet you're going through
them with ease right now because you got clear
on honoring your brother rather than standing
in a whole mess of hoard. -Right.
-Good job. ANN:
Get it out of here. I've made a lot of advancements
yesterday and today. Straight to the trash.
Straight to the trash! And I gave them the green light
to just go through it. The teams are revving and going. We're up and down the stairs
to the attic, we're in and out
of all the rooms. We're getting this place
into tip-top shape. Oh, wow. This room is just amazing
right now. Good.
Well, let's keep walking. -Wow.
-Oh, wow! I love it! I'm absolutely amazed.
-What do you think? Do you think that you'd want
to stay together? I like the changes -- your old self coming back. I think we're gonna
stay together. I'm very proud of Ann for moving
on and moving forward. And I'm gonna stay. It's a home worth
staying in now. -I love you.
-You, too.
