I'm not a hoarder.
I have a lot of stuff. [ Gasps ] Child Protective Services
would take that child away. I get over-emotional
about my son. When the objects go,
the emotions will flow. She don't appreciate nobody
doing nothing for her. Take your ass
the [bleep] home, then! I'm a packrat. Jeff: If she don't get
the house right, they're gonna take that house. This is the biggest hoard
I've ever dealt with. I can't fit through here. Barbara's almost hysterical. What's the point
living in the house when you ain't
got nothing? I'm Roxann, a former model,
a makeup artist, and a mom. I started modeling
when I was 9 years old. I really loved it.
I loved to travel and meet new people
and be in a different city. I'm really happy
that I have my baby. He's like my light,
like, you know? He's Mr. Personality. Like, he has a lot
of personality just for, you know, a 7-month-old. I'm Monique,
and I'm Roxann's older sister. The house is just messy. It's just a lot of stuff. Well, my house
is very cluttered. Very cluttered. Just things that were left
behind from other generations and some of my mom's things
and my granddad's things. Also, things that
I've accumulated over the years. I definitely have concerns
about when Joaquin starts walking that, you know, he could hurt himself, like, get into something or,
like, pull something down. Roxann likes to save everything. It's always good to be prepared. Monique: I do feel that
she is a hoarder. Yeah, I'm not a hoarder. I'm just, like... I have a lot of stuff. Upcycling for me is just
finding the use in something -- that you can make it
something beautiful. Monique: If you want to throw
something out, Roxann will be like, "I can make something out
of that" or "I can do this." There's always a reason
why she keeps stuff. Roxann:
Whenever I go to a thrift store, I look for vintage items, and I've found
really good things. She's very creative, but Roxann doesn't follow
through with a lot of stuff. I do have a lot of projects
that -- they're half-done. It's just difficult
because, like, my son demands
so much attention, and, you know, I give him
that attention. I'm Richard.
I'm Roxann's boyfriend. When I first walked
in the house, um... I kind of was
a little bit shocked, to be honest with you. Because he was like,
"Oh, babe, you got to clean. You got to organize.
I'll help you." And I said okay. Richard: I couldn't believe
how many things had accumulated. Roxann: Yeah, he did the dishes
because, like, the dishes were, like,
completely out of order. It was, like, insane
because I don't do dishes. You know, when I first
got there into the kitchen, I've never washed so much
silverware in my life. He doesn't like
coming over here because it's not,
like, pristine. Like, you know,
he likes countertops clear, and, like, I have to have my
things a certain way, too. Like, I need to see things. Yeah, Richard is
such a neat freak. Like, it drives me
crazy sometimes. All right, well,
I'm -- I'm kind of neat. Everything has to be
in its place, and if it's out of place,
he will not sit still. You know, I like things to
have certain order in my life. I'm surprised he doesn't
have things, like, outlined where they're
supposed to be at. Even if I set my purse down,
like, he'll move it. And I'm like, "Yo, dude, chill! Like, just stop!" I've already explained
that to him. I said we're gonna have to,
like, have separate bathrooms and then, like,
separate wings to the house because he can't relax until everything is,
like, in order. This is a family home, and my mother and I moved
in with my granddad. And so, it's been in the family
for a really long time. I do have many good memories
from this house. I spent a lot of time with her. Every day. It's kind of difficult to,
like, you know, come home and she's not here. I'm happy that I had
the mother that I had. I miss my mom a lot. Monique: If Roxann doesn't
get her life in order, she's gonna always
be upset, depressed. The hoarding might get worse. I really know that
my sister loves her baby, but if you don't keep
everything in order, then people that don't really
know you are gonna judge, and that could become a problem. I'm Barbara,
and I'm a mother of 10 children, and I been a homemaker
most of my life. I love to do gardening. I've never felt that
I'm a hoarder. I'm a packrat. The difference between
a hoarder and a packrat is you keep it more organized. You have places
to put the stuff. You don't crowd
your house up. I'm Joey.
I'm Barbara's youngest daughter. My mom's an extreme hoarder. She has pretty much everything
that you can imagine -- broken, new, used,
including garbage. My daughter Joey wants me
to get rid of everything. She just wants everything to go, and that's totally impossible. Joey: She gets her stuff
from everywhere. My mom will drive
around the neighborhood and even in other towns, and if she comes across
something that she likes in someone's garbage,
she'll pick it up, and then she'll put it
in the back of her car and bring it home. I'm Jeff,
and I'm Barbara's fifth son. Up until I was
about 6 years old, we had a normal life,
like any other family. The rooms were always clear,
clean. It was open. There was, um, no hoarding
or nothing like that. I'm Brandon.
I'm Barbara's sixth child. I was 5 years old.
My mother was at work. I saw some matches
laying on the ground. I grabbed them.
I went upstairs with some paper, and I started
lighting the paper. And then, well, I heard somebody
come in, and I put it out, but I think it still had
the red embers on it. And I stuffed it under the bed,
and it, uh, reignited. And the curtains were on fire. I just grabbed my brother,
and I towed him downstairs. We ran over to
the neighbor's house. We lost everything, and it
burned to -- to the ground. She was never really
the same after that. Roxann: The thing about my mom,
like, no matter what she was going through,
she would always say, "Oh, it'll be okay"
and "I'll be fine. Don't worry about me." -Hello!
-Hi! -You must be Addy.
-Yes, I am. I'm Dr. Suzanne Chabaud, and I'm a specialist in OCD
and Hoarding Disorder. I'm here to help your friend
out this morning. Oh, okay, good.
Great, great. -Have you been in the house?
-Not past the living room. Why don't you go
past the living room? You know, I -- I'm asking
myself that, too. I'm not sure.
I'm not sure. So, we're gonna see
maybe why. I guess it's time to take a look
and see what we can do. -Okay.
-Okay. Hello, Roxann.
-Hi! I'm Dr. Chabaud.
Of course you know Addy. -Hi, how are you?
-How are you? And this is --
must be Joaquin. -Yes.
-Okay. Roxann, now two months
from her mother's death, still grieving, and she realizes at this point, "I have to do something
for my son." What were you feeling
when you thought, "Oh, I got to get
something done here"? -A little ashamed.
-Yeah. So, you go take a look, 'cause you haven't seen
the rest of the house, right? Mm-hmm. Okay, and we're
just gonna hang out here. -Okay. All right.
-Okay. I'll be back. So, you realize
there's a problem here? Right. But the baby
was a signal to you, like, "Oh, my gosh,
this is not safe"? Yeah. And I got
to do something -- so that tells me
where your heart is. Yeah. Yeah, that you care
about your child, and it --
and it woke you up. You've been through
a lot of loss, and I would imagine
protecting this little boy is real important to you.
-It is. To hold onto the life
that you do have in him. -Yes.
-Yeah. Yeah, I really care
about my son, so, you know, if I have to let
a few things go in the house just to make a safe
environment for my baby, then
I'll have to do that. Here she has a difficulty providing a healthy environment
for her child. If she continued on this path, it would get to the point where Child Protective Services would have to come in
and take that child away. [ Gasps ] W-W-What is going on
in this room? Now you have a friend actually going into
the rest of the house, and that has not been public
for a long time, right? Yeah. So how does that feel for you
for her to go on her own? Um, I have a little bit of
anxiety about that, so... Mm-hmm. But what
are you afraid of? What do you think
Addy is gonna say when she comes back? Oh, I just, you know -- I don't want anyone
to be, like, judgmental about the state
that the home is in. Well, you volunteered
to do this. You wanted to do this,
so that's a good thing. Oh. I don't even know
what to say about all these clothes on this bed. And all the hangers,
but the clothes is on the bed. I don't get it. I got to go past
the living room today, and I was shocked that it
looked the way it looked. That was -- the stuff
in there was so old, and, like, why didn't you
just throw it away? So, what room is this? This is my mom's room. Okay. Does this hold
any emotion for you? Yes. And when you
come into this room, what do you feel? My mom just -- she just passed away,
like, two months ago. So, this is
so new for you? Yeah. I just try to avoid
even coming in here. Mm-hmm. Because I don't want
to start crying. The biggest challenge
facing Roxann is that she needs
to come to terms with the loss of her mother. It's only two months, and her mother was
extremely important to her, so when the objects go, the emotions will flow, and it's going
to be a river. This going to be
extremely hard for Roxann. My kids are never gonna
accept me for who I am. In fact, I think sometimes they don't want to even
accept me as their mother, so I just as soon be left alone. Jeff: When she moved
into the house she's in now, that's the first time
I really started noticing that she started putting stuff
in that front room. And as years went on,
it just -- it just got worse. When the house burned down, and I lost a lot of stuff, that started me starting
to collect more and wanting more. Jeff:
More stuff just kept coming in, started piling higher
and higher. Last time I was in there,
about four years ago, you couldn't even get
into the living room. If you wanted to go in there, you would have to crawl
over something. Joey:
My dad passed away in May. Barbara:
He passed on Mother's Day. It's just hard for me
to talk about him too much because I miss him so much. Joey: She fell extremely
ill soon after. She was in the hospital. The doctor told my mom, "Either you go stay
with one of your children, or I'm gonna put you
in a nursing home until you're recovered." Jeff: That's when she come
to stay with me. There was just no way
she could live there. I know if Code Enforcement
will come in there now, she's gonna lose everything. She has nowhere to sleep.
She has nowhere to cook. Her bathroom
is completely consumed, and she don't see that. Barbara: I want to go back.
I want to be in my home. It's the last place
my husband and I lived. Jeff: I'm afraid if something
falls on her, she can't get it off her. And that's my worst fear -- her dying in that home
because it's out of control. Roxann: Every time I do start to, like,
try to organize or clean up, you know, like,
cleaning my mom's room, um, I just open the door. It takes me for a little spin, and so I'll just, like,
close the door, like, try to shut it away,
shut -- shut the memories away, but, you know,
it doesn't work, you know. Good morning, everyone. -Good morning.
-Good morning. I'm Standolyn Robertson, a certified
professional organizer. Tell me what your goal is. I want to, like,
just get everything organized and have a nice,
safe environment for Joaquin. Roxann -- she's at
a real turning point because she's grieving
the loss of her mother, and now she's faced
with creating a safe environment
for her son. I am so proud of you. I want you to know
this deeply that just two months after
your mom passed away that you're facing one
of the most difficult challenges for you, and that's to rethink what
objects mean in your life because you have
a son, Joaquin, that you
want to protect now. And what you're
doing is, like, not just
protecting an infant, but you're
protecting a person who could follow
in your footsteps or would have to deal with
a really terrible life with a mom who becomes
a severe hoarder. To make the decision
right now to deal with it means that Joaquin
won't be inviting us here in 20 years to deal with it. I think we have
a great plan, aggressive, but I think you're up
for the challenge, and we can get this done.
Everybody ready? -Ready!
-Yes. Good!
Okay, let's do it. There's Mommy's
favorite pants. Yeah. About my mom's bedroom,
I didn't feel as though, like, I could go in there
and start working, but alongside of my sister,
it became a little bit easier. Favorite sweaters. Yeah, no,
they too big for me. -How's it going?
-Good. Easy? -Um...
-Working through it. -What's the hard part?
-It's Mommy's clothes. That is my mom's room
that, like, I can still smell her
in here. Monique: It wasn't that hard
getting rid of the objects. It was just being in the room,
you know, feeling her presence and knowing that that was
somewhere that she was, and I hadn't been
in there in a while. I'm sad, and I miss her, but I know she's not
in pain anymore, and I know she's not --
she's not sad anymore. You know, I'm okay
with that part of it, but, you know,
sometimes I -- if I want to just pick up
the phone and call her, like, that's setting in
that I can't do that. Yeah, or touch her. -You two have each other.
-Yeah. -Yeah.
-You have each other. And there's a --
I think there's a new way to touch your mom,
to honor her. Dr. Chabaud:
Roxann and Monique coming together
in the bedroom -- I'm thinking that Roxann's
really getting the idea that the heart
is not in objects. The heart is in oneself. She raised two good women, and now we're gonna help
a lot of other women. Okay?
-Okay. What's going on? You're feeling something. Nothing, just, you know --
I just miss my mom. -Yeah.
-You know. Yeah. A lot. If she don't get the help
and get the house right, they're gonna take that house, and I believe that'll
kill my mother. -Hey, Jeff.
-How you doing? -Mark Pfeffer.
-Nice to meet you. -You must be Brandon.
-Yes. How you doing? I'm good. My name is Mark Pfeffer. I'm a licensed psychotherapist and specialist
in Hoarding Disorder. So, if you guys are ready,
let's do it. -Okay.
-I'll follow you, Brandon. Pfeffer:
Walking up to the house, I sensed that Brandon and Jeff
are skeptical, afraid, and guarded
of what was to come. -Hello.
-Hi, Barbara. We're gonna try to take
a tour through the house. The only way to start
is going that way. If I could stop
right here, this is where
your mom sleeps. I can see on your faces
it's not easy to witness this. Last time I was here,
she slept in her bedroom, which you could get into. Brandon: Standing on the
mattress in the living room and all the clutter around where she couldn't
barely even move if she was on the bed. It was pretty bad. Going up the stairs,
everything's different. It's all packed. You can't get into
any of the rooms upstairs. Oh, my lord. Pfeffer:
I can't go any further. Guys, I can't fit
through here. All right,
we've seen enough. Patterns. Found it. I want you to see
your stuff together, so let's focus on
the fabric for now, okay? Okay. And I'm asking you
to make hard decisions. Okay? Hard decision. So, what do you
want to do, Roxann? You want to make space -- make room for
all this material? Yeah, it's not that much. -It's not that much?
-No. I'm not saying
get rid of it. I'm just...
-That's all lace. Okay. -Is this all of your fabric?
-Yeah, I -- yeah. -This is all of it here?
-Yeah, that -- yeah, that's... I don't think she showed us
all the fabric, 'cause I think there's more. Just because you can do it doesn't mean that
you have to do it or you'll have time
to do it. Roxann:
I'm keeping my fabric. There's no "can we come
to a middle ground on" -- Like, no.
-It's fabric. Yeah, I know it's fabric. Leave my fabric alone. It's not realistic to keep it,
but for her, I think that's where
she's putting her foot down. I'm keeping it. What -- What about the chairs
in the kitchen? Are we --
Are we gonna save those? No. Those chairs
only bother you, so, you know,
they're gonna stay. Well, they're not
my favorite chairs. Oh, gosh, no. Leave my kitchen
chairs alone, 'cause it goes with
my kitchen table, all right? I think those actually
would be good to be donated. That's it.
Like, it's no other, like, discussion about
my kitchen chairs. Monique: Um, if she deals
with somebody that's not exactly seeing
eye-to-eye with her or doing what
she wants them to do, then you see a different side. Are you gonna go out and buy me a kitchen
table and chairs? Because I'm not throwing
away my kitchen chairs just because you may
be a hypochondriac. You're, like, every -- Thinking that everything
is gonna get -- You're allergic
to everything. everything is gonna
get me sick, You're allergic -- yeah!
You're-- But if I'm sitting
on chairs that-- And you're like, "Oh my God,
I'm breaking out." You break out
from everything, so you can't make decisions
over somewhere it's not your house. Dr. Chabaud: I'm just not
feeling like Roxann's absorbing lessons that people are here
trying to educate, trying to guide her, trying to say things to her, and that worries me. Trying to, like,
come at my chairs, like, "Oh,
they're '80s chairs." No, my mom purchased this set
in the 2000s, okay? I think we agree
to disagree here. No, I'm not gonna
agree to disagree. They're my kitchen chairs. They're staying.
I don't care. Barbara: I try to keep
my stuff organized where I know what is what
and where it is, and hoarders --
you just -- you don't know
where nothing is. I try not to make it where you can walk
on the stuff so it'll break. I try to save it. Maybe one of my kids
might want to use it or might want it. That's the difference with me being a packrat and a hoarder. Pfeffer: Barbara's loyalty is
not with her children. It's with her possessions. Bottom line, it's gonna be
your stuff versus family, and that's the decision tomorrow
you're gonna make. Brandon: Mom, we just want you
to live normal. Not have to be a prisoner
to all this stuff, 'cause that's what you are. -You can't accept me--
-We do accept you.
-We accept you. -...the way I am.
-We love you. You're our mother,
and you gave us life, and we're gonna
help you, okay? We don't give up on you. -I want you to.
-No. -We're not.
-We're not because we love you. Listen to your sons.
Listen to them. Barbara's tendency
to reject love from her family is a way for her to protect
her possessions. Tomorrow when we start
the cleanup process, I'm concerned she's gonna
fight to the death to retain her possessions. Joey: If we can't get her
property cleaned, she's gonna lose not
only the things that we would throw away
to get her into her house, but she's gonna lose everything. -Good morning, everybody.
-Good morning. My name is Matt Paxton. I'm an extreme
cleaning specialist. Barbara, you've got a lot
of people here to help. We've got a very
willing family, which is good. I've done about
2,000 houses in my career, and this is in the top
5 of volume. This is a massive,
massive undertaking. So, strategy-wise, we're gonna get
into the side yard. Are you cool
with that strategy -- hitting
the side yard first? -Yes.
-Okay. You guys ready? Pfeffer: Let's do it. Paxton: We really don't have
a lot of options. The front door
is completely packed. The only option is to go down the area on the side
of the house and hopefully get
to the back door. Geez! What are you thinking
about this pile? I can't throw them toys away. I'm curious why
you're upset about this. As we started sorting
Barbara's items, we could see immediately
that the sentimental savings of items
was very important to her. I can't get rid of my bear. The smell will go away. I can't throw him away. We must remember that Barbara
recently lost her husband, and her emotions are really,
really at the surface. Joey: We're here for you
in his place. And you know Dad would have
been so thrilled to get this property
cleaned up. You know that, Mom. You know he did not like
to live like this. -He's proud of you, Mom.
-Do this for him. If you can't do it
for yourself, let him be your reason. Yesterday we cleared
a lot of things out, and I want to dedicate
today to your mom, and give her the home that I know she wants
her grandson to have. Okay. Roxann:
I'm feeling really good about, like, today, you know,
so I'm ready to get it started. Let's go! Ha! So, here's a suggestion -- while the books
are on the bookshelf and not bothering anybody, let's deal with
all the stuff on the floor, all the stuff
that's piled up. Then we'll take a look
at the books. But the bookshelf
could be somewhere to put the stuff
that's on the floor. I agree, but let's see
how much we keep. Let's deal with the floor.
You're making really... Robertson: We're just at the top
of the stairs talking about our strategy
for the craft room, and it just went
downhill from there. Roxann does not read
them books. -I do read!
-Just like you said -- Okay, then how come --
how come -- I read all the time. How do you talking
about I don't read? Well, then how come you
haven't read those books? Y'all been here for 3 years. -I do read those books.
-You read those books? So, you already read them?
-I didn't read all of them. You don't need
all those books. Monique speaks her mind. She doesn't have
a filter on her mouth. Sometimes you gotta look at her
and be like, "Mo!" The --
what's the look -- like, the looks don't phase me,
so either we gonna... Yeah, but if I flip out
and start cussing everybody out, and then you get mad
if I tell you how I'm feeling... For what?
For what? And then you be like,
"Oh, I don't care." Guess what?
How about this? -See? Exactly! Just like that.
-I can go to my house. Yes, just like that
because we're doing a favor. So, by me not even
saying anything to you, and it won't even be a thing.
-We're doing you a favor because I can go home
to my clean house. Take your ass
the [bleep] home, then! You need to stop
acting like a babe. You need to grow up
and act 32. -Want to do?
-No, just please, like, leave me alone for a second
because, like, she get the [bleep]
on my nerves. She don't appreciate nobody
doing nothing for her. She thinks that everybody
is obligated to do stuff. No, just... What do you
want to do, Roxann? Do you want to finish this up? No. Yeah, I'm just --
Excuse me. Monique: She's gonna go outside
and throw her tantrum. You gonna go outside
and throw a tantrum now? Whoa, whoa, whoa, whoa, whoa! This is the real Roxann
that everybody seeing right now. If you don't say yes
to what she wants, then she throws a tantrum. -Roxann!
-Let's start over. Paxton: All right,
I got an exercise. All of us are gonna
keep our mouths shut. We're not gonna
judge at all. We're gonna go through this box.
I'm gonna hold it up. You tell us keep
or get rid of. Paxton:
Barbara is just so anxious. I just want to
take it really slow. Barbara: That's a yard ornament.
It's bent. Throw it away, I guess. Throw it away.
It's broke. No, I'd like to keep that. That could get thrown away. How about those
two blankets? Pretty bad. Joey: Ohh, they smell really
bad, too, like mildew, Mom. You make the decision. -It can go.
-Good job! -Yeah, you're doing great.
-Very good job. Paxton: We're earning her trust,
which is what we needed to do, but, man,
we are way behind. The hard part is this
just gets us to the back door. Now we got to go
in the house tomorrow. I know. Tomorrow's
gonna be hard. Tomorrow's gonna
be really hard. We only did one Dumpster. On most hoards, that would be a huge celebration
at the end of the day, but I got, like,
15 more Dumpsters to fill. We have to just
kill it tomorrow. I've got to get pretty much
an entire floor clean today, or there's no chance
I'll finish this house. We've got to hit
on all cylinders for this to be successful. Good morning, everybody. Time-wise we got
to hustle today, so we're gonna get
in the kitchen, and we're gonna make
some hard decisions. I can't do it if it
has to be fast and hard. Well, you can, and we will. Now that we start
picking the stuff up, you start to see maggots, rat poop, rats. Barbara's stuff is extremely,
extremely dangerous. Paxton:
This is all trash. How can my plant
food be contaminated? That came out
of the kitchen. I can't save anything
that's soft goods, so those clothes that
came out of the kitchen -- they have to go. I can't throw
all this stuff away. I'm not throwing
my tin away for nobody! How can I do it, J?
-Question is, Barbara, how could you not do it
for yourself and your family? In order for her
to move forward in life, something has to change. But Barbara right now
is using incessant crying, sobbing, whatever she can do
to stop what's going on. This is cruel. It may seem cruel, but this is the way to get you to learn not to let this happen. I'm never gonna learn. It's gonna make me
bitter. Really, Roxann?
Are you serious? Roxann leaves, and now
I'm stuck with the person that I need to make
all of the decisions is gone. She ran down the street.
She's gone. I don't know where she at. Robertson: I have guys just
hanging around waiting to help, I have a team of organizers,
and she's gone. Come back to the house,
Roxann. We're not gonna be chasing you or trying to find out
where you're at. Just come back to the house
so we can get this done. When Roxann came back,
everything was okay. -I love her.
-I love you, too. There's no hard feelings,
and she is who she is, so I know her, and just today everybody else got a chance
to meet the real Roxann. -Hey, little sis.
-Hi. -You calm down
a little bit?
-Mm-hmm. Sometimes arguments
with my sister can be really intense, and so I was just trying
to keep my cool as much as I could and, you know,
kind of just be silent and let her say
whatever she was gonna say. And when she was like, "Oh,
you need to stop being a baby," like, I know if I would have
had any rebuttal to that, it would have exploded,
like, 20 times more. It would have been,
like, way worse. I just had to walk away. You ready
to get back started? Yeah.
Mm-hmm. So, watch your mouth,
and let's go. -All right.
-Let's go. So how we doing in here? Can you get in there
a little bit? Maybe over by that chair? Paxton: Usually by this time
in the process, the anxiety is going down,
and we are skyrocketing. You can't just trash
this stuff, Jeff! This isn't trashable stuff.
-It is. Now, the stuff in the backyard
under the tent -- a lot of that can be saved. 99% of that ain't gonna
be able to be saved, Mom. Well, you don't know that!
I haven't got a choice. There's no choice in this --
within this situation. Mom, you made a --
you made a -- There ain't no choices
in this situation! Mom, you made a point
of a situation where you made you
to have no choice. This is
where it all began. -Well, how am I -
-He's trying to help you! What do you want me to say? All I know is this
is not junk in here to be tossed away. There's stuff
that you haven't seen for freaking --
-Not in this room! Oh, come on. No, leave me --
-Want to talk to you. Leave me alone! What's going on?
What's going on? Don't walk past me.
Come here. What's going on?
-They -- they -- Stop. Calm down.
What's going on? Talk to me. Well, what's in there? -There's my personal stuff.
-You want to come show me? No, I don't want
to go back in there. Jeff: I don't want to see
my mom lose her home, but my mom just won't
let us help her. If you don't let us help you
today, you lose everything. You don't get a chance
to keep anything. There's not enough time
in this day. Listen to me.
Stop, listen. Let me talk. You want me to just start
throwing everything -- Let me talk. We are giving you
a choice to keep things. -What am I keeping?
-Stop! Let me talk.
Let me talk, please. If the city comes in,
they're taking -- Here we go with
the [bleep] city again. Always bringing the city to me.
-If they come -- Mom, listen to me.
I'm just telling you, they're not gonna care.
-When the city hasn't -- the city hasn't
bothered me for years. They're not gonna care. They are --
they're gonna bother you. -Yeah, now.
-Please, let me talk. We care about you. We're giving you a choice.
The city's not going to. -I don't want choice. I don't
want to lose all--
-Listen to me. They're gonna take everything.
You're not gonna get nothing. All right, then they do it! And I'll live under a bridge. What's the point
living in the house when you ain't got nothing? Here's the plain fact
and truth of it all -- if you don't let us
help you... Then help me! Then help me! Barbara's almost hysterical,
shaking and crying. Take in consideration
Barbara's mental health, it doesn't make
sense to go on. From a mental
health point of view, we're kind of feeling
that it's taking too much out of you right now. Paxton: I don't want to keep
doing this to you. It's not fair.
What I'm gonna do now, as opposed to cleaning
the whole house, I'm gonna try to get you 2 to 3 feet all the way
through the house, from the back door
to the front door, so if your house
catches on fire, you can choose which door
you're gonna go out of. Are you okay
with that plan? Yeah. Yeah. Even though we drastically
lowered our expectations, this is still the biggest hoard
I've ever dealt with. We got to hustle every minute
tomorrow to get this done. All right.
Good morning, everybody. Good morning. Brandon, Jeff and I
are gonna go inside. All we're doing
is making a path. Are we clear on that,
everyone? Let's go to work.
-Okay. It's taken us
about three hours to get through the living room. Now we're through it, we're
finally at this other room, all I see is an arch, and Jeff just starts
climbing up. 10 minutes later,
he's banging on the front door. There it is.
-Hey! I mean, this is
4 feet above me. This is blowing my mind.
-I know. Throwing it out. Paxton: So, after three days,
lots of turmoil, we finally get two safe exits. We're gonna take Barbara in
to show her what we've done. This was about safety. -Mnh-mnh.
-You don't think it's safe? I agree.
-It's not safe enough. We all wanted to do more.
I wanted to get more out. I want it more cleared for her. There's still a lot to do. Still needs a lot of cleaning
and disinfecting. They want you to have
quality of life. That's what they're
talking about. Jeff:
That's all we ever wanted -- is you to have a safer life.
-This is a good start. You just got to be strong
and finish it, okay? This is the first mile
of a marathon. Right. Now I don't know
if I have a future or not, but I'm still hoping
to finish the house so I can live in it. We're at a
critical point here. Roxann: Truthfully,
what I was thinking -- I was like, "Let me not waste
everybody's time." You know, like,
we're here to do a job, so, you know -- so that's why I pulled it
together and came back. Let's finish the table. -All right.
-Almost there. Those two can be trash.
These two can be trash. Is this all
can be donated? No. -I pushed her a little.
-That goes to the toilet. And maybe I was feeling
like we lost time, and we need to play
a little catch-up if I'm going to give you
what you're asking for. Those bits that --
when you throw it like that means it can go? -That can go.
-Okay. Are we putting hair products
in the craft room? No. It goes in the bathroom,
like... Okay.
I heard craft room. It was a little touchy. It was not smooth. Hmm.
Hmm, I see. I see now, yeah.
-What's going on? Okay, yeah.
It's all -- yeah. I had the ribbons separated,
but, you know, that's cool. -We're emptying the room.
-Yeah. And no one was trying
to sabotage the bag. Nobody was trying to -- I didn't say anybody was trying
to sabotage the bag. No, I said it.
I said it. So, I would say
that if you had this neatly stored somewhere
and it got on the floor, I don't think it had
anything to do with us. It wasn't on the floor,
and it wasn't in this bag. Are these things
that are going? No, that's staying. I'm just taking it off
the top of the pile. Okay. I think I need
to take a break because something's
going on. You're not talking like
you were talking before. You're doing a certain
kind of voice. I don't know what it is,
but I want to take a break. Roxann: I became frustrated
with the sorting process. I was really trying to, like -- I was getting really,
really upset. Like, I was getting
really annoyed. More than annoyed. I was, like, getting, like,
really pissed off. Because it's, like,
every small thing. Like, why do
I have to, like... -That's -- so it's --
-...discuss every small detail. Okay, so,
hard decisions ahead. -Okay.
-Okay. Trash. That goes.
-Okay. Monique:
The dressers are going. So, you're cool with her
just taking over this part? Of course, yeah. Ahh. Ooh!
-Oh, wow! When I walked into the house,
I was stunned. I couldn't believe
the transformation. Wow!
-This looks way better. Richard: Oh, my gosh! When I first saw my studio,
I was in awe. -Ooh!
-Yes! Richard: Wow! As Joaquin grows up
in this house, he'll be able to
enjoy this space now that it's clutter-free. Look at how cool!
-Woo! Today we have established
a safe environment for Roxann's child. Look, baby! You got your own room. Look at your crib! Roxann: You know, it definitely
lightens my load, you know, that I was carrying
around on my shoulders. Say, "I like that, Mom!" "Wow, Mom!" I wish Mommy was here
so she could see this because she would
really love it. She would be really ecstatic
about it.
