r/TalesFromRetail - CRAZY lady ACCUSED me

what's up guys welcome to daily dose of Reddit this is your host Zach and today's subredditizarre Tales From retail all right this story's called when everything breaks and customers act like it's somehow your fault and a personal insult to them so this happened Friday afternoon starting about 2 30 p.m and ending around 4 30 which isn't a super long time to have issues but it still wasn't great I work at a hardware store as a cashier and on Friday I was by myself on the lumber end of the store at what are called the pro registers due to being located next to the pro desk and being frequented by contractors aka the pros about 2 30 I noticed that there was some significant slowing down of the register processing card transactions we've recently gotten new in quotes because everything my store gets is refurbished and or hand-me-downs from other stores who were lucky enough to get brand new equipment pin pads which while still buggy were significantly more usable than the old ones which had a bad tendency to only work perfectly for maybe 25 percent of the transactions one of the big improvements other than being fairly certain that no it really is the customer's chip being broken and not a 50 50 toss-up of the pin pad just not working to re-chips again was that they're significantly faster at processing transactions also when searching for items on the online cashier book system that's supposed to list items from the store and have a function to search things from if they don't have a barcode but has the worst search functionality I have ever seen aka the OCB was running even slower than usual and giving me more connection errors than typical then the lone pro desk worker started having issues with his phone in the middle of a call with a customer the line started breaking up so we tried to move the call to the other phone at the desk only for the phone to decide to reboot itself the second he lifted the receiver from the cradle all else fail killing he ended up calling the guy back on his personal phone and kept dealing with weird issues with the phones for another 30 minutes at three I get sent on my break and noticed that the store Wi-Fi has gone from slow but mostly functional to completely unusable and now people are having issues with the time clock saying it's not connected to the network when they try to clock in or out well this is going steadily downhill get back from break and continue checking out the sparse customers now customers who try to pay with card are getting declined first guy ran his card a second time and it went through but the next couple of people to try couldn't get it to work at all so I sent them to self-checkout in the hopes it was just my register having weird issues next thing I do is try to call my head cashier to see if they're having issues on his end of the store oh would you look at that the phones are now completely down and nobody can contact each other anywhere in the store and now a customer is trying to call the the non-functional phones which rerouted the call to the overhead PA system and its endlessly ringing yay so as I'm sending customers down to the other end of the store saying my register isn't working I'm trying to get a hold of anybody to see if they can tell me what's going on so I text my supervisor's personal phone hoping he sees it quickly again no luck and it takes 15 plus minutes and several more customers before I finally hear back from somebody over the walkie-talkies we use for our lot loaders and they inform me that yeah all phones are down which took down the internet nor the other way around possibly all I know is one going down took out the other which then took out our ability to process car transactions they're now trying to inform an assistant manager again no in-store phones are working so can't call them directly and nobody is sure where he was at first to see if he could figure out what was going on so then I get the joy of informing customers coming in and that our system can't currently take cards which means cash only and we can't currently look up process or release any online orders and we can't get a hold of anybody that isn't within shouting distance luckily we're not very busy at least on my end of the store but the first customer I get who came in before we started having the issues seems to take it personally that something went wrong with our system and that I can't take his debit card as payment I apologize but he just goes on a rant about how he needs all of this right now and we should know when our system will be back up yeah sure I've totally got Clairvoyance and how is it possible that it went down and blah blah blah can't he leave this on hold with us and we call him back when the system comes up nope sorry we only do will calls for items that have been paid for we don't hold unpaid items because they take up space we don't have and anyway I highly doubt the will-call system is even currently functional at the moment moment since nothing else is currently working by the time this guy is done ranting at me he decides to add more items to his order which is already well over the couple hundred in cash he had on him and then informs me that we're gonna become friends because he's gonna stand there in front of me until the system comes back up 4 30 hits and it's time for my lunch and another cashier comes down saying that they've had Luck running debit cards as credits and to try that which I suggest to my customer to get him out of my face he completely ignores my instructions to run it as credit and puts in his pin but by some miracle the transaction went through I get a hold of lumber to get the guy the rest of his stuff listen to him complain about a couple more things then make my escape to get lunch by about five everything got fixed again and we didn't have to continue to listen to customers whine about a technical issue we had no control over but it was a long two and a half hours of dealing with weird slowdowns and then a complete system crash later heard from another co-worker who came in after everything was over that it was possibly a widespread issue since he stopped at another store before he came in and they said they were also having internet problems also another catch here said a customer said they lived in a nearby neighborhood where everyone also lost internet so who knows but you gotta love the customers who think we personally made our system crash just to cause them issues because we definitely love hearing them whine and complain about it and the company definitely wants to lose money intentionally just to cause some grief that sounds about right that's how I operate when I work anywhere I cause as many inconveniences as possible just so they never come back again all right this story is called the poultry catastrophe so I used to work in a grocery store in my town and I have collected quite a few stories from there and my time abroad and I have finally convened on this location to share one of my plethora of memories depending on how this post is received I may pump more experiences out here so I hope you guys enjoy now I think many of us enjoy a good Meme here and there the funny joke Etc I for one enjoy humor and employ it as a method to both ease my tension and hopefully entertain the customer of which I was scanning out at the checkout line it was a week before Thanksgiving and I'm sure many retail workers know firsthand how chaotic that time can be and so my jokes were much more prevalent while I was checking out my supervisor hands me a frozen turkey stating that it needs to go back to the meat department in that she'd take over for me while I go personally deliver it this is routine and I thought nothing of it so I accepted and headed towards the meat department I arrive at the frozen turkey selection and place a turkey down within the freezer it is then when a friendly old lady walked up to me and asked excuse me op do these turkeys get any bigger remembering a certain meme I had found I chuckle and say no ma'am they're dead she laughs wholeheartedly along with me and I tell her I'll check with the meat department since I'm only a cashier and they'd have a larger turkey for her she thanks me and I meet with the meat managing I meet with the meat manager in their cooler and tell him about the customer I then retire back to my post on the checkout line now after this I hadn't thought anything of this little interaction I would have forgotten about it all together if it wasn't for my manager calling me to her office to talk to me apparently my joke had gotten a complaint from a customer the customer had told my manager that my joke about dead turkeys was insensitive towards the animals and that I I wouldn't be making these jokes about people so why should I with turkeys I totally would by the way we both agree that it was kind of stupid in that I shouldn't have done it but she did find the joke funny so I think I got off easy with that one no no you got off a little hard in my opinion they shouldn't have even had a problem with it at all the manager that is the customer I couldn't get less of a crap now a few hours have gone by and I am in the self-checkout when a lady approaches me at first she didn't look out of the ordinary from her leather purse for a coat and overall Karen ask appearance and I met with her with my usual cheerfulness hello my name is op how may I help you I asked the lady reveals herself as the filer of the complaint stating that I should have been fired for what I said I accidentally let out a little chuckle and say so it was you everything had made sense to me at that point this lady had overheard my joke with the older lady and had taken offense to it she begins to berate me saying that if someone were to joke about my death I wouldn't take kindly to it I politely retort ma'am I wouldn't mind because I'd be dead and she starts fuming I know I was stirring a hornet's nest but man was I having fun however even Nostradamus couldn't predict what this lady was about to do with a smug confidence she got in my face and said would you kill me if I was a turkey she then starts doing chicken motions and making chicken noises at me oh no she's having a mental break and I couldn't help myself I start laughing and oh man it was not a gentle laugh either my sides began to hurt but I couldn't help myself this Karen just looks so stupid from the other self-checkout kiosks I could see customers stifling giggles and pointing towards the chicken Karen I will call her choka Karen because I play way too much Final Fantasy and chocobos are like chickens choka Karen now finished with her poultry Outburst repeated her question if I was a turkey would you kill me while I was is enjoying this tirade all good things must come to an end so I begrudgingly told her ma'am I'm gonna have to ask you to leave you're causing a disturbance for the other customers what I should have expected was her following wrath but alas I did not how could a woman who had an outburst like that remain calm after being told to leave me from the past wasn't that smart she demanded that I answer her question and I responded no I wouldn't kill you but I would call security if you do that again we did not actually have store security but it was a little tactic I would use to intimidate people being Rowdy fortunately choka Karen seemed to be deterred and as she walked towards the door she began to yell the standard Spiel like I won't ever shop here again until you get fired and even called me an animal hater I have two dogs and generally spend more time with people's pets than the person themselves so that's a lie I won't forget her last words though as she walked out the door she yelled your soul will burn unless you repent you animal killer now as my tail comes to a close I can't help but explain the aftermath a few employees had heard the incident and told a few more employees and threw Word of Mouth within the hour everyone in this store had known of my encounter with choka Karen I would never see choka Karen again so she was true to her word but I would earn a title of turkey bastard which I wore proudly until I finally left that position a couple of years later now as I sit here several years later recalling the events of this story which I am sure I may have forgotten a few details I can't help but ask the question why was someone like choka Karen in the meat department anyway yeah and why was she why was she calling him an animal hater or whatever and she's wearing a fur coat in a leather purse like come on we got a little bit of a kettle calling the the pot black or whatever I don't know the goddamn idiom I'm an idiot when it comes to idioms in fact I mostly do malaphors which are like combining two idioms together like oh I'll burn that bridge when I get to it which I think I got from Uncharted and I like that one that's one of my favorites Deuce all right this story is called the worst return ever sorry for formatting posting on mobile background I worked for over six years in a big box retailer in the southern us three of those years was in a supervisory capacity over the cashiers this also included making decisions on questionable returns this story is from my supervisor days and it is about two years old one day I'm working and at the customer service counter we have two ladies crazy coupon of one and crazy coupon at two they bring in multiple shopping bags full of over-the-counter Pharmacy stuff makeup Health and Beauty AIDS the there were hundreds of individual items as per policy they have five receipts for these items when we look at the receipts all the items being returned were Bought With Coupons as per policy we had to refund the price of the coupon as well meaning even though they did not pay full price for the item they got the full price back as a return whoa normally this is not a problem but these ladies had hundreds over five transactions and because of the Departments they were from most of the items had to be tagged to be processed as reclamations they could not go back on the Shelf now for those of you who think that's not so bad it took me and two customer service workers over two hours to process all this they were scanning and I was tagging we ended up with an entire cart full of merchandise that was going to be thrown away I was worn out by the time this was over but I definitely feel like we were used as a bank even when I asked management specifically the manager over protecting our assets including money she said we had to follow policy and our hands were tied edits thanks so much for your input I do want to clarify that this happened about two years ago and as far as I know no one was punished for what happened another thing these returns had taken away time that could have been spent on other customers needing to do return turns as these customers took up both of the registers and made it harder for us to help other customers also I knew there was going to be a problem right away and asked Management's input and they told me to go ahead also QR slash malicious compliance I even asked asset protection manager as a second opinion and they also told me to go ahead edit to please do not try this at any stores one this happened two years ago two could be considered illegal depending on local laws three most stores are probably wise to this scam by now um if you are gonna do this make sure it's a big ass corporation like Walmart because they literally make the most Revenue out of like any other company um so yeah but just try not to be a jerk to the workers because this is actually pretty cool I'm not gonna do it though I'm too freaking lazy it's free money I'm still too lazy don't forget to like subscribe and hit that Bell to never miss an episode [Music]

Channel: Daily Dose Of Reddit

Views: 1,839

Keywords: reddit, r/, subreddit, best of reddit, r/ top posts, top posts, top posts of all time, reddit top posts, 100% True stories, reddit true stories, top all time, reddit posts, reddit funny, daily dose of reddit, daily dose of internet, daily dose of memes

Id: ZakQf9T81fE

Length: 16min 16sec (976 seconds)

Published: Thu Jun 08 2023