People Who Flipped Out On A Customer Share Their Story | r/AskReddit Top Posts

people who lost their jobs by going off on a customer what is your story I didn't say this but I saw it happen working at Burger King many years ago I was working the drive-thru register which was close enough to the front registers that I could hear conversations one of my co-workers was taking an order from a lady who kept asking how much her total was and then canceling food on it and changing her mind I guess she was trying to keep under a certain dollar amount well at the Burger King I worked at any canceled food on an order needed a manager's password thanks to one a-hole who stole money by putting in someone's order telling them the total and then canceling out the order and pocketing the money so the manager had come by three or four times at that point this was during dinner time mind you so there was a line of customers out the door waiting to order finally my coworker pulled out a pad of paper and a calculator he started writing this woman's ordered down and totaling it out by hand the woman asked him why he was doing that and he told her when you make up your mind about what you want then I'll put it in the register this pissed off the lady so she grabbed the notebook and tried to hit my coworker with it he snatched it back from her and told her get the F out my manager was only going to write him up for it since the manager agreed that the lady absolutely deserved it but my manager had to follow company policy but he already had two ribs on file so she had to fire him many a year ago I worked at a home-improvement store called men Oats I was a cart pusher which was nice as I was outside all the time anyway we gather about 25 to 30 shopping carts together and push them up to the entrance where they are stored inside now to get them there we do have to cross the main drive of the parking lot in front of the store we always stop and let customers drive by so as I push the carts up I stop because I see a gun and pretty nice sounds he is actually stopped in front of the entrance maybe he dropped someone off I do not know so I'm waiting to see if he drives off and he then looks at me and waves me across looks like he wanted to finish a call he had got more something so I waved back and start pushing the carts across I'm on the other side when some clips me across the shoulder blades and it stunk somewhat and pushed me forward and at the same time I heard glass shatter I turn around and the guy in the South clipped me with his sideview mirror it had swung closed and shatter and the window in the door and I'm just standing there wide-eyed two seconds later the guy gets out of his car swearing up the storm at me and how I'm a low-life piece of [ __ ] and how I'm going to pay for a new window and that I'm not going to get anywhere in life because I broke his window now I'm the type of person that if I was the reason I'll take the blame and fix the problem but this guy hit me I blow up on him for about five minutes before a manager finally had the guts to come over and pull me away I didn't have to pay for a new window as it was on video but I lost my job because we are not supposed to yell and curse of the customer edit holyshit new year and reddit gold thanks guys I didn't get fired that I was written up and yelled at management it was the reason I quit a week later I'm in my early 40s for fun I took a part-time job at a Legoland Discovery Center I love Lego and loved kids it was a blast most of the time however at Legoland employees build their name tags out of Lego bricks and attach minifigs kids who visit can trade minifigs with employees the rulli's that we have to trade because it's fun for the kids great the only problem is that the center I worked her didn't supply any good minifigs we just built our own from the Builder fit buckets I worked in the photo and entertainment departments and noticed that lots of our guests would bring in their extra man if it's looking to trade but were disappointed by the selection so I began to buy tons of the mystery minifigs and had a large collection of my own in home each weekend I put a bunch in my pockets and put them online an attack throughout the day so that I could trade I liked having than Jagger or Simpsons or whatever I wanted kids to leave happy about their trade and feeling like they got something special most weeks I spent $75 or more on minifigs for trading on May the fourth I pulled out all my personal Star Wars minifigs because I knew we would be getting a lot of Star Wars fans that day I had Vader and many stormtroopers etcetera this woman came in with a three year old girl and insisted that I give her my stormtrooper she didn't have anything to trade but I smiled and gave it to her then the mum went and Tuckerman if experiment tables and made her daughter trade with me for my Vader I traded but was irritated because I only trade one of my personal ones per kid there were lots of employees to trade with the mom just wanted her kid to have my nice ones the lady goes on to another area and in comes a group of likely Star Wars fans one of the girls had a Ninjago minifig in her hand that she had brought from home she was looking for someone to train with and was headed over to my section I put Admiral but a fairly rare one you can only get from the x-wing fighter build set on my tag along with liya excited thinking that I'm going to make their day in swoops the lady who demand that I trade all of my figures to her kid who has three minifig pieces I politely refuse him suggest that she asked the employee a couple feet away since we had previously traded twice already she got very angry and began screaming at me because she had gone around the center and no one else had anything good my manager came over and made me give her all of my minifigs even the ones I still had in my pockets I was written up for refusing to trade and not caring about the guest experience I was so pissed because I cut very much about the guest experience not the pushy parent experience but the experience of the kid who just loves Lego and that's why I spent so much of my own money to make sure they left with something cool in their pockets edit Wow I'm amazed so many people care about this and Lego I still love Lego didn't mean to disparage the company plus Legoland Discovery centers are owned by a different company edit gold I'm humbled I don't know how to process that thank you kind redditor it wasn't me but I've been told about it some guy just passed his training for a call center and a few days in he answers the phone to a customer and they get into an argument the argument goes on for nearly an hour and when the customer hung up the guy called him back to continue the argument the guy was in his late 50s and lost his job very quickly after not me but my mother she was working at an upscale cocktail lounge in Arlington Virginia just out of college fancy place called DC businessmen it was common for large groups of men to come in and get absolutely wasted one night a guy decided after a few cocktails that it would be hilarious to untie the wrap skirt that was part of a uniform bad idea my mother was furious and dumped an entire tray of martinis on his head she was promptly fired but still thinks it was worth it a woman came into a charity shop and complained about every single item loudly to the ten or so customers in there along the lines of this is all [ __ ] who pays for this like we are Simbu teeth with clothes from the back of the van she clearly didn't understand how rarely new clothes still tag dtc are donated then she got in my face about it I was so angry with her for chasing away the people that came in that I lost my cool there was nobody left except her since she'd ranted them into leaving I told her to get out and I didn't give a [ __ ] about the clothes or her opinions she screams her way out of the shop broadcasting it to everyone on the street she came back once the manager was off their break and complained again so I lost my job fairly soon after I can't blame them I'd have done the same obligatory it was my coworker that I was like five feet away we worked in the produce section of Safeway he had gotten in like five minutes prior and was obviously in a bad mood when a customer comes up and starts complaining about her fruit he tries the normal talking points but the lady is being a finally he just loses it and yells f off you stupid woman he throws his apron at her and leaves the store never heard from him again that was also the day I worked my first 16-hour shift lost my position at a vet clinic story goes like this woman brought in her five year old dog that had diarrhea for the past week wasn't treated for it she was tired of the dog netting in the house so instead of having the dog treated for the condition she decided she would rather just have the dog put down I proceeded to call her a dumb [ __ ] while explaining to her the responsibilities that are involved when you decide you want to have a pet I was fired I never looked back I have a speech impediment and back when I worked at Starbucks this young african-american kid would come in every day after school and order a caramel frappe every time I told him it would be three dollars and fifty cents he would laugh uproariously and ask me to say it again after a few weeks of this he'd start bringing in his buddies as well each one would order the exact same drink then asked me to keep repeating the price for them again and again after a few months I broke down you boys should know how much the drink is by now my manager overheard and claimed I was being racist by calling them you boys even though they were all middle-school age anyways I still see the kids around town and they always shout at me how much are those caramel frapps again [Music] worked at games top as a Gap game advisor some guy came in and had a figurative ass load of games over 100 to trade all with games and cases mismatched it took about 45 minutes to process his ticket when I told him the total it was low because games top and also they were all old scratched games this man then proceeded to try negotiate with me to which I kept telling him I can't change the price which only made him angrier and louder eventually he yelled listen you stupid n-word I need at least $300 for all of this chick and you're going to give it to me first of all I don't even have the ability to change the price at all second of all my cow walker proceeded to put all of his games in a bag walk outside and tossed them into the parking lot and told the guy to take his racist cousin ducking ass somewhere else and to F off store manager came out of the back room and fired him dead on the spot the guy stormed out and the second he left my manager said Jesus what was his ducking problem all right get back to work my Kalka didn't get fired it was just feet ryx for the racist dance I felt like an idiot for just standing there but it was taking everything I had to not hop the counter and hit the guy my sister was the manager of a women's clothing store at the time she was dealing with some personal issues regarding depression and anxiety so she wasn't in the greatest state of mind to begin with a customer came in with a pair of pants that had ripped along the inner thigh seams which were well past the return period and had clearly been worn / washed the customer who was a larger woman went off on a sales associate stating she'd only tried the pants on and that caused the seams to rip and she wanted a refund she brought the associate to tears with her ranting and finally demanded the manager my sister enter my sees and the customer starts yelling at her to cease promptly tells the customer that her pants split because she was a fattest she wouldn't get a refund and to take her fat ass out of the store and never come back season went in the back called her boss and quit before she could be fired her boss actually was willing to let her stay but she chose to leave anyway until she could get her depression issues under control took a solid year but she's much happier and healthier now was a stockroom assistant at a well-known fashion chain in the UK and us didn't go off on a customer but I bloody well wish I did now happened to be behind tills changing hangers boxes when a customer explodes at the trainee cashier demanding to know where her order was she's screaming her head off at how it's unacceptable I paid extra and how she made a specific detour to collect her package she had ordered a jacket in another branch and had paid for next day delivery to the store I worked in customers aren't supposed to come collect their orders until they get an email saying their order is ready to collect the poor Kasia started last week and is basically cowering for dear life I take over and ask to see her email which she explains she doesn't need because she paid extra so her package must be here after 10 minutes of me trying to explain why her package isn't ready to collect and her trying to challenge krakatoa she storms off shouting that she'll be having words the guy who owns our company I hand back to the cashier and carry on with my day the next day I'm prepping our delivery and I get called for a meeting with the store manager I'm told I'm being let go for gross misconduct specifically being unhelpful and challenging to customers turns out the customer was a journalist for the Daily Mail and she called our head of company who she did indeed know personally and got me fired specifically TL DR tried to reason with a Daily Mail journalist got fired for her stupidity the f4 logic edit a jacket did indeed come an hour after she left the store she came back with her na o sweet victory I used to work part-time at the McDonald's a secret customer came in and order a sandwich with onions which I gave her a per request she left the store and came back screaming that I gave her the wrong order she insisted that she ordered a sandwich without onions I tried explaining to her that she did order with onions but each time I tried to explain myself the customer got pissed and with an attitude in which I responded with an attitude and that led to me being fired in that same day I went home feeling very sad and learned that I should handle the situation differently and because of my attitude I was now out of job [Music]

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Keywords: People Who Flipped Out On A Teacher Share Their Story, people vs customer, customer vs employee, customer vs shopkeeper, people reddit, customer reddit, employee vs customer, askreddit, r/askreddit, askreddit top posts, best of askreddit, askreddit employee, askreddit customer, askreddit reading

Id: vnx5h9OivuY

Length: 15min 37sec (937 seconds)

Published: Sun May 12 2019