Associating End Users with Phones - Basic CUCM Configuration

[Music] hello and welcome to the channel today we're going to learn how to configure an end user in the CCM and then associate that user with ninety nine seventy one phone now when you're going to configure a user there are two places that you'll need to go you'll need to go to user management and end user and you'll also need to go to device phone and the best way to do this is to configure your user first then go over and configure your phone then go back to your user again it's kind of difficult to explain why before we've configured anything so let's go ahead and start by going to user management then end user then we'll click add new and this will take us to the in user configuration page now here we need to put in a user ID you can put in whatever you want but the standard convention is to do the first initial and then last name so let's say P Parker and for password we're just going to say Cisco all lowercase then confirm password and for basic configuration we can skip over most of these fields the required ones of course are those that have an asterisk next to them so we'll need to give a last name and so we'll say Parker and we'll go ahead and give a first name of Peter even though it's not technically required we'll just go ahead and do it anyway now that's all we need to do for this top block here so notice down here under device information at this point this area's blank and that's because we need to save it first and now we can see the device association button and line appearance association button as well now the problem here is that we can actually associate any devices with the user until we create our phone first so let's go ahead and do that let's go to device then phone then add new we're select 99 71 then click Next we'll put in the MAC address and for the description I will say 99 71 top because that's where it's sitting in my lab and for device pool will say RTP phone video then of course standard 99 71 sit for the phone button template okay now we'll scroll down to owner and this is where we can select the user that we just created so we'll select P Parker and so going back to the order of configuration that I mentioned at the beginning of this video this is the reason why you should start with the and user first rather than the phone now if we started with the phone we'd have to choose anonymous here and then go back to the end user configure it as we just did a minute ago but we'd still have to come back to the phone because we'd have to change it from anonymous to P Parker and that would just be an extra step that we don't really need to take so hopefully that makes sense so either way next we'll need to come down to device security profile and we'll select standards sip not secure and then under sip profile we'll select standard sip profile we'll click Save then ok now let's quickly add a line dn let's say 1001 and click Save now from here we want to go back to user management then end user and we'll click find we'll choose P Parker then come down to device information and click the device association button then click find and we'll check the box for our phone ninety nine seventy one top then we'll come up and save selected changes now we need to go back let's select go in the related links then we're going to come down here to primary extension and select the line that we just associated with the phone and then we want to save those settings and then we're all set now that's not going to make any changes to the appearance of your phone but I want to take just a second to point out two really important reasons why we want to go through the trouble of associating end-users with phones in the first place and the first one has to do with licensing now cool licensing see UWL which stands for a cisco unified workspace licensing this is based on a per user license so for example the single user can be licensed for one phone or up to four phones so let's say Peter Parker has a license for four phones if I configure four phones for Peter Parker but when I configure them here I choose anonymous I'm actually using up four licenses one for each phone however if I choose Peter Parker as the user instead I can still configure four phones but I'm using only one license another reason that you want to create end users and associate them with phones is that it allows the user to go into the self-provisioning portal and change settings on their phone which is important because it takes work off the administrators the end user can go in and configure things like voicemail labels for different lines their own speed dial settings etc if it's associated with anonymous only an administrator can make those changes so so this way we can alleviate some of that burden okay that's pretty much it for this one if you like this video give it a thumbs up I have new videos coming out every week and if you subscribe you'll be notified whenever there's a new one available that's it for now then for watching

Channel: Collab Crush

Views: 8,538

Keywords: CUCM, end user, phone, line, DN, cisco unified communications manager, cisco collaboration, end users, configuring end users, configuring users, how to configure end users, cisco, ccna, ccnp, ccna collaboration, ccnp collaboration, cisco certified, collaboration training, cisco training, ccie collaboration, cucm server, im&P server, im and presence, im and presence server, im&p, im&presence, Im&presence server, 300-801 CLCOR, 300-801, CLCOR

Id: sgj-1AJBt7Y

Length: 6min 22sec (382 seconds)

Published: Mon Jun 03 2019