Windows Update Isn't Working

are you having problems getting update to run well in this video I'm going to show you how to solve most common problems with Windows update stay tuned [Music] so nothing can ruin your day faster than trying to get a new computer set up only to have Windows update not work the errors that Windows update gives you are usually extremely vague and most of the time unhelpful at least without Google of course that's why sometimes it's better to just start over from scratch and completely reset Windows update so that's what we're going to be doing today but first we got to pay some bills so check out today's sponsor is your copy of Windows 10 unactivated well it doesn't have to be because with today's sponsor VIP SCD key you can get a valid Windows 10 license for under 20 stop dealing with that stupid watermark on the desktop the valid license for Windows 10. also with an activated copy of Windows 10 you can upgrade to Windows 11 for free just go to the link in the description below and pick up a valid Windows 10 license key during checkout use the code cyber CPU for a 25 discount once you have your key go to your activation settings in Windows 10 and click on the link that says change product key enter the product key you just purchased and hit activate now you don't have to deal with that stupid Watermark that come with running an unactivated copy of Windows 10. now on with the video now the first method I'm going to show you today is super easy and it comes built into windows so let's jump on the computer and I'll show you what I'm talking about okay so I'm going to show you the easy way to do this which for the most part doesn't work most of the time but that's okay I want to show you how to do it anyway go ahead and click on your start button click on settings and this should work in Windows 10 and 11 but I'm going to be showing you how to do it in Windows 11 because that's what I have running on my system right now so we have to go into settings then we want to go into system then scroll down into troubleshoot and then from troubleshoot we want to go to other troubleshooters and then from there we want to pick Windows update from the list right here and just push the Run button and this will run the troubleshooter for Windows update in Windows 11. so it's going to take a minute to go through this so I'm going to go ahead and Skip To the End okay so here's the end and it may find something for you or it may not but at this point you can go ahead and close the troubleshooter go into Windows update and check for updates to see if it worked now what you're going to find in most cases is the troubleshooter is absolutely worthless it's a great idea in concept but I've never had a situation where the troubleshooter has actually solved a problem for me if you have then make sure to mention it in the comments below and I'm not just talking about Windows update I'm talking about literally every time I've used the troubleshooter it's been worthless but for the most part when Windows update fails to function you're going to have to restart it manually that process is unfortunately a little more complicated than the troubleshooter is but it's really not that hard so let's jump back on the computer and I'll show you how to do it manually okay so from this point we're going to go ahead and close Windows update and we're going to go ahead and click on the start button and type in CMD for our Command Prompt and you want to make sure to run this as administrator you can do that either by clicking on run as administrator here or right clicking and hitting run as administrator there and then go ahead and hit yes to your user account control and we should have it administer straighter command prompt open now the first thing that we want to do is go ahead and kill the services that are related to Windows update and to do that you use the net command type net stop and then the first one is going to be bits and bits is the background intelligent transfer service this is what allows Windows update to transfer data between your computer and the Windows update service then the next one we want to stop is the Windows update service itself which is w u a u s e r v go ahead and hit enter and then this will stop the Windows update service and then after that we want to go ahead and stop the application identity service so this one same thing net stop and then the name of the service is going to be app ID SVC and hit enter and it'll go ahead and stop that service there and it looks like in this case that service hadn't been started anyway so that's okay as long as it's not running that's all we care about so we're going to hit net stop one more time and this time we're going to shut down the cryptographic service that's going to be c-r-ypt SVC and go ahead and hit enter and it'll shut down the cryptographic service okay so the next thing we need to do is actually delete some files here so what we're going to want to do is use the CD for change directory and go to the root directory of the drive and you should be on your C drive here because most Windows installations are going to be on their C drive and then what you're going to want to do is go into the program data's directory so type in CD Pro and you can use the Tab Key to actually complete program files if you don't want to type it all out and then hit enter and then next you want to go into your CD application data and for some reason it could oh it's because I'm in the program files directory you look right here be careful that when you go into your program data you're actually in the program data directory so we're going to do this again we're going to CD root program data there we go okay now we're in the program data directory and then we want to go into the application data directory and then from this point we want to go into the Microsoft directory now if you run a directory here you'll notice there's nothing in this directory that's because the files that are in here are hidden so what you're going to want to do is type CD Microsoft and there you go you're in a Microsoft directory even though there was no files found in that folder so you have to type Microsoft out in that case then the next time the next folder we need to go into is CD Network hit enter and then go into CD downloader and then hit enter and then from here you have a bunch of files in here and what you're going to want to do is delete all of them so you type Del star dot star and then hit enter hit yes you were sure and then it'll delete everything in this directory and as you can see now this directory is empty now we've got some other files that we need to delete as well so we're going to go CD root and then from here we want to go into CD Windows and then from Windows there's two folders We want to get rid of the first one is the software distribution folder and then the second one is the cat root 2 folder inside of system32 and let me show you how to do that there's two different ways we can do this we can either rename the directories or we can just delete the directory so I'll delete one and rename the other so I can show you both options so the first one we're going to do is we're going to go ahead and rename the software distribution folder so for that simply type rename and then you want to type in software distribution and then space and then name it whatever you want so in this case I'm going to call it software underscore old and hit enter and it'll rename the software distribution folder now at this point we want to go into CD system 32. and then we want to either delete or rename the cat root 2 folder so on this one I'm going to delete it just to show you the different options so what you want to do is hit RM dir this means remove directory and then we want to spell out cat root 2. and then we want to use a couple switches here what I'm going to use is I'm going to use the switch S and what this does is it removes the folder and any sub files or folders that are inside that folder and then also we can use another switch for Q to be quiet it's not going to ask me if I'm sure I hit enter it's just going to remove the directory so now that we've deleted a lot of the files at least the the cache files related to Windows update we got to go ahead and reset some security descriptors as well as re-register some dll files and other things associated with Windows update let me show you how to do that now okay so this next section is a little bit complicated to do unless you have notes so I'm going to go ahead and leave my notes in the comments below so you can just copy and paste however it's a really good idea to make yourself a text document that you can transfer to the system with a thumb drive so you can copy these things in the future anyway what you're going to do is this is the first command that you need right here it's this sc.exe and it's essentially resetting the security descriptor with bits this is the background intelligent transfer service and the next one we're going to do is we're going to reset the security for Windows update itself and for that there you go all I did was paste in something from my notes and if you look right here here's my notes here's where I have those two lines right here that I could copy and paste into the command prompt now fortunately there's nothing wrong with using your notes while you're doing a job like this because you know what those commands will be impossible to remember if you need them on a regular basis so go ahead and just keep them in a text document to make it kind of easier for you to do this job later on in the future so now that we've got the security descriptors reset now we got to go ahead and re-register a lot of the files that are associated with Windows update let's do that now this next section right here is going to be a little bit more complicated so since we're already in the system 32 directory we need to go ahead and open up a file explorer window into system32 and to do that all you got to do is from the command prompt type Explorer period and what this will do is error out because I clearly spelled it wrong you want to make sure to spell explorer correctly so so with Explorer spelled correctly just type explore period and what this is going to do is open the current directory in file explorer and there we are system32 folder and then the next thing that we want to do is I'm going to jump back to my notes here and as you can see we're going to be re-registering a lot of files here so what we're going to do is we're going to make a batch file just to make this a little bit easier so what you want to do is go ahead and select from your notes all the different commands that you got right here go ahead and copy those and then you want to create a new text document and since I already have this in a text document I'm just going to go file save as and then right here I'm going to go to my desktop and then from there I want to make sure to save the file type as all files make sure you don't leave it on text documents select all files and then from here I'm just going to type in w update dot bat for the file extension and then push the save button and then once I've done that I can go ahead and minimize notepad and then what I'm going to want to do is take this batch file that we just created and move it into the system32 directory so we're just going to grab it drag it over and drop it into system 32. and then it's obviously going to want some security permissions in order to do this so just go ahead and hit continue and hit yes to the user account control and it should copy it in there and at this point we can go ahead and minimize this and go back to our Command Prompt now what we're going to be doing here and as you can see from the notes we're going to be running the command that we use to register a different file however we're going to be using the forward slash S command to essentially make this do this silent because we don't want it jumping up and giving us pop-ups every single time we register one of these things because essentially if you do this without the S command let me show you real quick if we're going to go ahead and copy and then paste it in here what it's going to do is we're going to get rid of the S right here and then by doing that it essentially gives us a pop-up every time we register another dll file and that's not what we want what we want it to do is we want it with the S to just do what we want it to do so to run that batch file that we just created what we're going to want to do is type whatever you called it so in my case it's w update dot bat and hit enter and it'll go through and re-register all of those components okay so now that we've re-registered all the components associated with Windows update it's a really good idea to reset your networking as well because you're networking may be what's wrong with Windows update so let's jump back on and I'll show you a really easy way to do that okay so to reset your networking there's just a couple commands that I typically use to do this and the first one is going to be net sh windsock reset go ahead and hit enter I'm going to go ahead and hit the up Arrow to get my original command back and then after that I'm just going to hit a space and type in proxy and then from this point we're going to go ahead and reset our IP address so for that we're going to go net sh int IP reset and then once that command finishes we're going to go ahead and flush our DNS as well so we're going to go ipconfig forward slash flush DNS hit enter and it should flush our DNS cache now at this point it's a good idea to go ahead and restart your computer however there's one more thing that we have to do so you could do this as well and then restart afterwards so we need to turn back on all the services we turned off at the beginning so let's do that now okay so what we did before is we use net stop at the beginning to disable the services for Windows update now in this case we're going to do the reverse we're going to do net start so go ahead and type in net start then bits for the background intelligent transfer service I'm going to go ahead and give that a second for it to start and then once it starts we're going to go ahead and hit net start w u a u s Erv for the Windows update service itself and once that starts we're going to go ahead and type in net start app ID SVC for the application identity service and once that starts we're going to go ahead and hit net start and then start the cryptographic service which is c-r-y-p-t-svc and then hit enter and it looks like that service has already started so we can disregard that at this point and then we can essentially type exit close that we can minimize everything in our way click on the start button go into settings go to Windows update and at this point updates should work fine now at this point Windows update should work fine well that is after you restart your computer however there are still some things that could cause Windows update to still not work for instance one problem that I've seen that is actually quite common is Windows update will fail if the clock isn't set correctly believe it or not Windows uses the clock to verify security certificates so if your date and time is incorrect you can run into errors within Windows update so make sure to set your clock this problem tends to be more common when you initially install Windows and it hasn't had a chance to automatically set the clock yet and you know there are other instances where you can have problems with specific updates and with these you'll get codes associated with that update specifically these error codes will typically be formatted with a 0 and x and then a string of numbers normally you can search Google for that specific error code and find a form post or a help article or something else that can at least point you in the right direction to solve that issue however these ones tend to be the most annoying ones to fix because there's not a single method that can be used to solve these issues but each error code could be caused by multiple different issues or even several issues combined in some cases corrupted system files from within windows can cause problems with Windows update as well for that I would recommend running the system file Checker but don't just run sfc scan now because it almost never works instead check out this video where I show you the proper way to run the system file Checker the problem with sfc is that it only works as good as the source files it has available to it if you have a corrupted image that might be causing your sfc problems anyway as always you guys have a great day

Channel: CyberCPU Tech

Views: 213,564

Keywords: windows update broken, windows update reset, fixing windows update, 0x8024402F, 0x80242006, 0x80070BC9, 0x80200053, 0X8007000D, 0x8024A10A, 0x80240020, 0x80242014, 0x80246017, 0x8024000B, 0x8024000E, 0x8024D009, 0x80244007, 0x80070422, 0x800f0821, 0x800f0825, 0x800F0920, 0x800f081f, 0x800f0831, 0x80070005, 0x80070570, 0x80070003, 0x80070020, 0x80073701, 0x8007371b, 0x80072EFE, 0x80072F8F, 0x80072EE2, 0x80240022, 0x8024401B, 0x80244022, 0x80070490, 0x800f0922, 0x80070bc9, 0x800706be, 0x80072EFD, 0x80D02002, Windows 10 and 11

Id: -SgSFn35L7w

Length: 16min 37sec (997 seconds)

Published: Mon Aug 28 2023