TOP 7 BEHAVIOURAL INTERVIEW QUESTIONS & ANSWERS! (How to ANSWER Behavioral Interview Questions!)

[Music] in this powerful job interview training video I want to give you brilliant answers to seven common but really difficult behavioral interview questions so if you have an interview coming up anytime soon for any role or company stay tuned because the answers I am about to give you will help you easily beat the competition and just very quickly if you are new to my Channel please make sure you hit that subscribe button thousands of you are passing your interviews at the first attempt I can only help you if you are subscribed and please hit the like button now please give the video a like because that really does motivate me to create more content for you thank you very much indeed okay let's jump straight into the tutorial now whenever you answer behavioral interview questions such as tell me about a time when you worked Under Pressure tell me about a time when you made a decision with limited information and tell me about a time when you had a conflict with a coworker you should always make sure you use a star technique St R to structure your answer but what does the star techniqu stand for let me explain star stands for situation task action and result so you start off your answer and outline the situation you were faced with you then talk about the task that needed doing you then give in-depth details about the action you took to complete the task before finally finishing off your answer and revealing the results following your actions so always make sure you use the star technique when answering behavioral interview questions okay now that we know the best structure to use for answering behavioral interview questions the star technique let me give you some powerful tops scoring answers to the hardest behavioral questions asked in job interviews please take notes behavioral interview question number one tell me about a time when you worked on a team task here's my top scoring answer that uses the star technique in my previous job while working for company X I was tasked with launching a new company product as part of a team it was our job to launch the product successfully to ensure it quickly made a profit as a team we came up with five different ideas to promote the product these included social media advertising offering a discount to previous customers and selling the product through Affiliates who earned a commission by collaborating closely as a team supporting each other and using everyone's ideas we achieved the best ever sales for the new product launch behavioral interview question number two is tell me about a time when you made a mistake here's a brilliant answer that uses the star technique when I started work in my previous job a customer asked for details of products we had for sale that suited their requirements it was my task to send them a comp comprehensive list of products that I thought would meet their needs unfortunately because I did not check our stock availability I sent them an email that contained some products that were out of stock as soon as I realized my mistake I called the customer on the phone apologized for my mistake and resent a new email with only products that were ready for immediate dispatch although I was disappointed that I had made a mistake I learned from the situation and developed a checklist to ensure the same situation never happened again and before I move on to behavioral interview question number three if you are enjoying these answers and you want to download them in fact if you want to download 27 brilliant responses to difficult behavioral interview questions click that link in the top right hand corner of the video anytime behavioral interview question number three is tell me about a time when you had a conflict with a coworker here's my brilliant star technique answer I overheard a co-worker making derogatory remarks about a team member who was off sick it was my task to speak to my coworker to express my disapproval of his comments because they were disrespectful inappropriate and they went against company policy I asked to speak to my coworker in private I told him that I disapproved of his comments and that our coworker who was off sick was not here to defend herself he initially told me to mind my own business but I remained confident and resilient eventually he apologized and accepted he was wrong and promised to never be disrespectful to our coworker again behavioral interview question number four describe a situation when you had to resolve a difficult problem at work here's my brilliant response that uses that star technique here we go I was working on a team project when I noticed one of my co-workers was constantly late with his work his lateness was starting to impact the project deadline because the project was important to our company I decided to speak to my coworker and establish the reason for his late work I spoke to him in private and discussed tactfully my concerns I asked him if he was experiencing any problems he told me that he hadn't received the right training for his project tasks so I offered to help him I had some previous experience in completing his tasks so I spent several hours providing guidance and training as a result of raising my concerns and providing him with appropriate training and support he soon got back on track and started delivering on his tasks in a timely manner behavioral interview question number five give an example of a time when you delivered excellent customer service this question comes up all the time here's my brilliant response that uses that star technique I was helping an elderly customer on the telephone who wasn't very good with technology she wanted to place an order on our website but lacked the confidence and knowledge to do so it was my task to re re assure her and walk her through each step of the ordering process I started by reassuring her before explaining how the ordering system worked and that it was safe and secure I spoke slowly and talked her through each step of the process giving her every opportunity to ask me questions after spending 15 minutes on the phone helping the customer she learned how to place an order independently and she went on to to become a long-term customer of our business behavioral interview question number six tell me about a time when you had to multitask here's a great answer I was working in a busy office when my manager asked for a volunteer to cover the duties of a coworker for the day who was away on a training course I volunteered it was my task to prioritize both mine and my co-workers duties to ensure everything got completed by by the end of the working day I created a list of our combined tasks I then put the tasks in order of priority and colorcoded them red tasks needed to be completed immediately orange tasks came second and green tasks could be left for the end of the Working Day by being methodical in my approach to the additional duties I managed to multitask successfully and complete everything on time behavioral interview question number seven describe a stressful situation and what you did about it here we go in my last job we had been getting ready for an important Weekend online sale it was Friday lunchtime when all of a sudden the website developed a technical fault this was a stressful situation because we did not have an IT department and it wasn't long before the sale was due to start it was my task to analyze the problem find a solution solution and get the website back functioning again before the end of the working day after researching online and asking questions on it forums I managed to establish the cause of the problem I then went online and hired a qualified web developer to fix the problem and he managed to get the website back working again before the 5:00 p.m. deadline by remaining calm working methodically and using assistance of it experts I was able to get the website ready in time for the weekend sale which was a great result for the company okay now the next thing to do if you want to make sure you are fully prepared for behavioral interview questions is click that link right now in at the top right hand corner of the video head straight through to my website pmy interview.com and you can download my full set of behavioral interview questions and top scoring answers it's a fantastic resource it comes as a PDF guide which means you can have the guide literally within 2 minutes from now make sure you check out that link and go through to my website pmy interview.com also please make sure you hit that subscribe button I am here to help you throughout your career I can only do that if you are subscribed please give the video a thumbs up give it a like because that really does motivate me to create more content for you and don't forget to connect with me on LinkedIn I have put my LinkedIn Link in the description below the video it's always a pleasure and an honor to connect with like-minded professionals such as yourself thank you for watching and I wish you all the best for passing your interview have a great day

Channel: CareerVidz

Views: 97,071

Keywords: JOB INTERVIEW QUESTIONS AND ANSWERS, HOW TO ANSWER BEHAVIOURAL INTERVIEW QUESTIONS, STAR METHOD, STAR TECHNIQUE, TELL ME ABOUT A TIME, DESCRIBE A SITUATION, EXPLAIN A TIME WHEN YOU, TELL ME ABOUT A TIME YOU DELIVERED EXCELLENT CUSTOMER SERVICE, What should I prepare for a behavioral interview?, What is the STAR method when interviewing?, What not to say in behavioural interview questions?, COMMON, BEST

Id: 0Qu7KKv64zM

Length: 10min 37sec (637 seconds)

Published: Mon Oct 09 2023