r/TalesFromRetail - She WASTED My LIFE

what's up guys welcome to daily dose of Reddit this is your host Zach and today's subreddit is our slash Tales From retail alright this story is called 30 minutes of my time wasted customer has me help them only to complain and leave cart at store so I work at a craft store chain with several stores in the area I'm a cash here but since we have so many cashiers I often work on the floor when we aren't as busy thanks to brovit 19 we've been having slow incomes of stock piled on top of customers buying more supplies than usual since they are stuck at home having to do crafts to set today's scene I was returning items to the shelves when I got stopped by an interesting customer customer me customers get one customers get two other store worker other store manager hello do you have this style of yawn in stock let me check customer shows me her phone and I find the item that's on our app there's a skew there which I look up and it shows that we are out I'm sorry it looks like we're out of that yarn do you have any and Overstock no we do not our list of stock details all stock including Overstock when will you be getting more now I need to emphasize that processing is not my field of study in this job as I am normally a cashier but I do know that we get new shipments in on Mondays but yarn has been coming in increasingly sparingly and we haven't gotten many new shipments in a while due to low Supply due to delays in low stock thanks to the pandemic we are not able to tell when any new shipments of yarn will arrive customer beginning to look frustrated are you sure there isn't any Innova stock I'm positive we do not even have an Overstock location set for this type of yarn as we haven't had Overstock for it yet as we are having this beginning to be repetitive conversation customers Kid 1 and 2 arrive out of nowhere kid one asks her mother a question Mom I need to get into bed thank you bathroom is find these these two children are young the oldest kid too looks to be maybe five years old while kid one look is about three years older so oh God I got a younger the bathroom is right around this corner I point the direction customers shoeing off her kids yeah yeah go she switches back to me are there any other stores that may have the yawn uh I can check can you please give me a moment I check the scan gun for other store available it looks like nearly every single store in the nearby vicinity is out as well though there is random Town that's across the city which may have a few but that's so far I don't want to drive out that far at this point I'm trying to stay as silent as I can I'm not very confrontational at all and try to let the situation calm down as it could customer was beginning to look really infuriated from such a small thing and I wasn't one to feel the Flames I understand your frustrations but I've checked every single store that could possibly be be nearby and every single one is out of stock except for random Town fine but I'm gonna call them to make sure they have it I'll spare most of the 10 minutes she had me help her set up a call with the other store she insisted I stay in helper call even when I had many other things I could do instead during this time her children had returned and were clearly desperate for their mother's attention but customer was physically shoeing them off because this call was apparently more important eventually customer got on the phone with the other store after calling three times hello can you check if you have this specific yawn in stock I have the skill number here oh sorry we aren't able to do that since we're busy right now and don't have anyone available on the floor to check that but I need you to see if you have this yawn before I drive all the way out there there isn't anyone available to check for you right now can I speak to the manager I'm gonna put you on hold once but on hold customer address is me craft store has terrible customer service at this point I am baffled customer has now just addressed me a customer service member of said craft store complaining about the customer service of said craft store in that moment I had no clue how to respond and simply awkwardly nodded what kind of response was I supposed to give I want nothing more than to get out of this and to be fair I should have but I was too afraid to ask delete so for five agonizing minutes on hold I sat with customer and her energetic children begging for attention eventually though the other store's manager picked up the call hello hi there can you check if you have this item in stock he checks I'm sorry we do not have any of that yarn in stock but I'm at a different store and it says that you do have it in stock sometimes a system incorrectly puts in the number in stock when mixing up returns our apologies are you sure yeah yes I'm sure customer hangs up and turns back to me I'll spare the next 15 minutes but I managed to negotiate and look at another yarn that she may also need for her project and see if she can get that yarn first it took many more grueling minutes of Shifting through every single aisle of yarn we had but I eventually helped her get a cart full of yarn for her project as soon as we finished I was called up to the register to assist with the line and it was extremely hard to hide the visible relief on my face though this isn't the end of customer story luckily enough even though we had three cashiers at the register I was unlucky enough to get customer back at my register when she went to pay her kids were still running around but customer didn't even look in their Direction I was desperate never to see customers face again so I quickly rang her up the treble began near the end of the transaction she shows me a coupon I'm sorry we no longer accept competitors coupon San 's last March there are several signs placed around the registers I point her towards one do you have any other coupons we have a 20 off coupon on our website do you have anything better than that I explain all possible options we have for discounts at our store can I just can I ah she grabs her person kids can you put it on hold uh sure wait before I could stop her customer nearly ran out of the store with her kids Intel I tried to stop her to let her know that I needed a name and phone number to put it on hold but she was gone before I knew it I was now sitting at my register with an entire cart full of yarn that I spent 30 minutes helping this lady find only for her to run out of the store and demand I put it on hold yeah sure that customer service totally sucks I hate people like that just kidding I don't hate anybody I love everyone especially mean people alright this story is called ma'am that isn't English so this happened a few weeks ago and I nearly blocked it out of my mind I work in a home improvement store it's a typical day where it's not exactly Power Hour but it's not like I'm walking around without anything to do a lady walks up to me and gets my attention one very important thing to note is that this lady is Asian she had broken English but I'm gonna be putting the proper grammar here thank you those are awkward to read because I I I want to correct them because I don't want to sound offensive but like I don't it's it's a weird situation anyway hi how can I help yes I'm looking for this she holds out her phone to me now this happens quite often as people either want to show a picture or perhaps they don't speak good English I live in an area that has a lot of Spanish speakers but also a hefty Asian Community mostly Chinese Mandarin she's brought up a text message and I cannot read it I barely remember what it was exactly which is why I don't know if I wanted to post this story but I remember a hundred percent that it started with LA and Then followed by a word that I believe was something like gabiya I don't know if that's an actual word no this wasn't the actual word used but it's what my co-workers thought maybe she was trying to look up trying to look for more on that later my Spanish is mediocre at best I took Spanish in high school but forming sentences is something I'm not confident in only thing I'm good at is numbers and recognizing certain characters I try to learn from my co-workers bit by bit and we have fun with me trying to learn oh sorry ma'am I don't speak Spanish I can find you an employee who does the lady then looks at me like I just took my shirt off and started screaming while she watches from the other side of a street do you speak English my my brain short-circuited in that moment I couldn't comprehend what I just heard I'm so thankful I had a mask on because I couldn't hold back my mouth from expressing the weather fudge State you all know the one when my brain started back up which to me felt like a good minute I say back uh uh I I do ma'am I'm speaking it right now I just spoke to you in English before I rarely ever make a Snappy comment like that both because of anxiety and my attempts at professionalism this was a line I never thought could have been crossed so do you have this read it it's English she holds out her phone again ma'am I'm sorry but I do not know what that is because that is not English or at least any word that I've ever heard of I can try to find another employee who might know what that is she then shakes her head why does no one speak English here she walks away in a huff I'm left there flabbergasted eventually I'm able to maneuver myself to some co-workers who spoke Spanish and I tell them about what happened they're all so shocked but when I ask them what those words meant when I actually had fresh in my mind what the words were none of them could identify what she wanted they reaffirmed that the use of law was most likely Spanish I eventually find a co-worker who theorizes that perhaps she was looking for a rebar which they tell me kabiga is an iron or steel bar but the lady or someone else who sent that to her had written it down wrong I've dealt with some customers before but this was just mind-boggling to me I can only assume perhaps they mistook the use of the Latin alphabet to automatically assume it was English I don't hold any kind of negative thoughts to this person I'm very uneducated in regards of identifying languages myself I understand the struggle of learning a new language in a new country since I did that myself when I lived in South Korea for a few years still I'm just still scratching my head regardless I'm gonna give myself a bald spot at this rate oh South Korea man I want to try South Korean street food that stuff looks good also I'm a big fan of bulgogi I hope I said that right bulgog guy nice man memory I have is uh one day my family was gone from the hotel and I and I have my own Suite or whatever and I was really hooked on South Park and it was either the Stick of Truth or um the fractured butthole uh but I think I was replaying The Stick of Truth or something and there's the there's the Chinese restaurant I think it was actually this with the fractured But whichever one has the Chinese restaurant and you have to fight off the Mongolians um I know Korean food is not either of those things but I had ordered it from a Chinese restaurant I had some Chinese food as well as the bulgogi the Korean barbecue I'll just say that and I was eating it while playing that game and it was just really cool oh with some sweet tea oh my God all right this story's called why don't customers or their spouses actually listen to what we say to give a little background I work in a small store that specializes in pet supplies there are three locations that all sell the same items more or less one of the things we sell is birdseed it comes in chugs or bags the bag is more than double the volume of The Jug but less than five dollars more in price what we received eight jugs in two bags of birdseed today and my colleague called a customer who had requested we put a couple aside for her he said we had to leave a 4 voicemail as the customer didn't have her phone about an hour after my colleague left for the day I received a call from the customer's husband the following is the conversation I had with him we received our shipment today and wanted to confirm that you wanted four jugs is that still the case you'd save money by purchasing the bag instead can we get five jokes I didn't say my joke last time I recycled it can it be delivered tomorrow along with our food I can certainly do that but are you sure that's what you want if you buy two bags you're saving money and have roughly the same amount of birdseed I can send you whatever you'd like the food is ready to go I don't have the jug anymore what's the price difference I explain all the math and price savings as well as product volume also state that I can send two bags tomorrow as that's what I have to sell him oh I'll take five bags then ah sir I'm sorry I have two bags physically here in the store that I can sell you if you want them all tomorrow okay I'll take three bags in that and the dog food I'm mentally hitting my head on the counter uh sure I'll send you three bags your total for the three bags in food comes to whatever amount if you're all set I'll charge the card on file and my driver will see you tomorrow sometime oh yes uh the credit card do you have my wife's card uh yes it's on file I'll charge it later today and she will receive an email receipt wonderful we'll see you tomorrow have a great day I call the location closest to the customer's address luckily they had a couple of bags coming so they were able to supply the missing bag why is it so hard for people to actually listen to what you tell them because silly people hear what they want to hear usually I mean one could argue deep down like on a philosophical level that that is the case but then again the one true philosophical Truth at least according to Renee Descartes after he was trying his hardest to establish any you know Universal truths is that um you think therefore you exist you're aware of your existence therefore you exist and that's the only thing you can actually be sure of but if you want to assume that everyone around you is actually there and we're not all part of some stupid simulation or something which Elon Musk is wrong um mathematically we are more likely to exist in a non-simulation by a little bit more than half but um anyway my point is I gotta stop doing that um oh we do hear what we want to hear oh my God okay it would take a few minutes to explain and I don't want to do that right now I mean I do I really do but I don't think you guys want to anyway uh Zach in today's sub run uh that was a funny one what am I doing okay I guess that's it all right this story is called dude runs at me on icy roads to yell at me about the placement of a package part of the title I was at a trailer park in the country delivering someone's overpriced flowers that had been been delayed for three days due to the snow storms in central U.S I had to reverse my work truck into the end of the trailer park so that I could have a way out once I finished the delivery I ended up putting his box of flowers and apparently at his side door that had snow piled up on it because it was the first one I saw this dude comes out of his trailer house pissed off that I put it at the side door and ended up chasing me two houses down on icy roads to yell at me the pissed off customer ended up telling me that I shouldn't have done it he worked 10 hours three days late blah blah blah he did recognize that he was being a jackass about it and because of that I ended up going back to his trailer house grabbed his box of flowers handed it to him and he went back inside the kicker was this dude was able to walk through a bigger pile of snow between the two doors and could have grabbed it himself but you're a cool guy nice guy nice cool guy pants so you did the right thing in my eyes at least don't forget 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Channel: Daily Dose Of Reddit

Views: 2,108

Keywords: reddit, r/, subreddit, best of reddit, r/ top posts, top posts, top posts of all time, reddit top posts, 100% True stories, reddit true stories, top all time, reddit posts, reddit funny, daily dose of reddit, daily dose of internet, daily dose of memes

Id: 5VWbaaXQoi8

Length: 16min 50sec (1010 seconds)

Published: Thu May 25 2023