[music playing] Is he breathing? [side conversation] [inaudible] 911. What's the location
of your emergency? Do not hold her head. Ma'am, what is going on? OK, ma'am, we have units
[inaudible] that location, OK. We're going to what
looks like a house party. Yeah. I don't like that. For a female having a seizure. A few things that stand out. It's a house party
where there can possibly be drugs and alcohol. So you have to consider that,
or the patient may actually have a history of seizures. I can't believe
all these crowds. OK, with COVID,
and you got to go home to your mama because none
of y'all stay by yourself. And y'all gone and
giving your mama and her brothers and sisters
and all kind of people COVID. And that's not OK. Look at all these people. Here we go.
- We coming, boo. We coming, boo. Chill out. Damn. Where's she at, boo? All right.
Excuse me. DANNY (VOICEOVER): There
are so many unmasked patrons in this party. We make the immediate
decision that we're going to go in,
find our patient, and get her to the ambulance. We're going to initiate care. [inaudible]. 1, 2, 3. All right. Come on. Laa, grab the suction for me. All right. Does anybody know her? [inaudible],, can you see
who's with her and ask does she have any
medical history? Yeah, hold on. They said she took something.
They don't know what. DANNY (VOICEOVER): Now
that we're in the ambulance and we don't see a
medical alert tag, we can't confirm that the
patient has a seizure history. We have to consider the
other possibilities, being that we're
at a house party. Was the patient exposed to
too much alcohol or a drug? [inaudible] someone. She's breathing. Yeah. I'm going to cut this. I really hope she
wasn't attached to it. Ma'am. Hey, hey. Ma'am.
- [bleep]. Hey [bleep]. What did she take? Can you get PD to
come shut this down? For y'all's safety, we need to
get on out of here, all right. Get to the [bleep]
hospital now! Can we NOPD out here? Me and Danny are
dispatched to approximately 20-year-old having a
seizure at a house party. [inaudible] knows. LAA (VOICEOVER): The crowd
is getting out of hand. NOPD needs to come
and shut it down now. We don't have time to
explain to bystanders every little thing that needs
to be done in this moment. We can't just pick up
a patient and leave. You have to assess,
and you have to treat. If you want your friend to live,
we need to treat her right now. [inaudible] I'm out of here. Blood pressure is 140 over 80. Do you mind feeling her head? Just make sure there's
no trauma on her head. And just to confirm, when
you went in with the suction, she did have some response
to that, [inaudible]?? There is no overwhelming
smell of alcohol on the patient, and she's not showing any
signs of an opiate overdose. The patient possibly
just had a seizure. I am two minutes away. All right. Hey dear, what's your name? Do camels really spit? Yes. Camels are the nasty-- one of the nasty ill-tempered-- Is hateful. A camel is like a
moose in the desert. Moose are mean? A moose will kill you, boy. A moose will go out of
its way to get on you. And the thing about camels is
that they're not just nasty. I think they plot. You know what I mean? Any time an animal plots-- It's not good. --I've got a problem
with that animal. Maybe they need
like psych meds. Chest pain. 55-year-old female [inaudible]. Is that it? Chest pain. Chest pain. [coughing] Hey, sweetheart. What's going on? Ma'am, got you. Just kind of took your
breath away and stuff. All right. I'm going to give you a
little albuterol to kind of help open you up, all right. That's all right.
Do that later. Get in the truck. What do we got, Billy? Cooked herself with some
ammonia and bleach in the-- Oh, [bleep]. She's got asthma. An asthma attack. Yeah, ammonia and bleach. STOKES (VOICEOVER):
Ammonia and bleach is a very toxic chemical mixture. It puts the patient into
wheezing and difficulty in breathing that
has to be treated. Come underneath my arm. Just because you're
holding on to me so much don't mean we're dating now. What you need from him? At least you
didn't call me Jesus. STOKES (VOICEOVER): We moved
the patient out to the truck and started her on a
breathing treatment. Put this in your
mouth real quick. So your only
history is asthma? Do you have any other
medical history? Open your arms.
- Breathe in. - 1, 2, 3.
- Breathe in, relax. So let it out slowly, OK. Let's go help
you breathe in, OK. Look on the counter. On the counter. Can you get the phone and the
keys out of her room, please? I'm trying to help her. That's why I got to
put it on her face. All right, we got to go. MAYVILLE (VOICEOVER):
The patient's son is very emotional. We're leaving. STOKES (VOICEOVER): I exited
the rescue car, went to the back to try to create space so
that we can treat his mother. And he didn't really
appreciate that very much. That's my mama in there. I don't give a [bleep] what
the hell one of y'all-- I want her phone and
her ID out of her room. That's what mama in there. Before we leave.
And her keys. Which room is it? I'll just go get it.
- We know. We're treating her. [bleep] [inaudible]. We're trying to
help out, brother. Hey, man. You want to show me where her
stuff is so we [inaudible].. STOKES (VOICEOVER):
A lot of times, people get very emotional. They can be a help or
they can be a hinder. I get it, man. You have to be tolerant. You have to be respectful. But at the same time, you cannot
compromise the patient's care because someone is
having a hard time dealing with the situation. You got your
phone and your keys. And you're good to go, OK. Thank you. Appreciate you looking. OK, nice and easy. With all that fumes that you
took in, mixing all that stuff, tends to kind of eat
you up a little bit. It's all right. It's all right. Nice and easy. Still got a little
wheezing going on in there. Go ahead. We'll give you albuterol,
open you back up again. Relax a little bit. Take this off. MAYVILLE (VOICEOVER):
The albuterol is helping pretty good. On the way in to
the hospital, I'm doing everything I can to
make them at least smile, knowing that it's going to
make them feel a little better. The wheezing is
easing up, so I know your lungs are opening now, OK. You're going to feel 100%
better when you're fixed, so you can quit
calling me God now. Don't make you laugh, huh? Yeah, I gave her
a little chemical warfare lesson on the no
ammonia and the bleach together. A lot will kill you. Like that. Like I'm dead. She didn't pour
it in the toilet. Where did she pour
it, on the floor? The maintenance man
pulled the toilet off. - So it's just a hole.
- Just a hole right now. And she's pouring-- She poured it
directly in the sewer. That's a losing battle. She was like boop, boop. She needs a new
maintenance dude. Yes.
Fired. - Yeah.
- Fired. Done. Going down to a car
collision in the intersection, they're saying. I'm not sure exactly
what's going on out there. We're going to back up the
ambulance on this call. 62 parties on scene. Well, guys, what's going on? OK, you were driving, baby? OK, you didn't lose
consciousness, huh? You been awake all the while? Any trouble breathing?
- Ooh. Where you got pain at? Ooh. Where it's at, right here? Yes. You might have a
clavicle fracture. DEPUTY CHIEF BOUVIER
(VOICEOVER): Collarbone might have been fractured. She was also complaining of
a lot of pain in her ear. Her airbag had deployed. Those things go off,
they pretty loud. [inaudible] person,
place, timing thing. DEPUTY CHIEF
BOUVIER (VOICEOVER): You could have significant
hidden injuries when you have a motor vehicle
collision, so we were taking every precaution. Let me take a look
in your ear right now, see what's going on in your ear. Oh. Hang on. I'm going to put you in
a little sling now, OK. OK. DEPUTY CHIEF
BOUVIER (VOICEOVER): And we started out patient care
when all of a sudden, a male stepped in the side
door of the ambulance and identified
himself as her son. Yeah. Yep. All right. Hey, look, try not to get
her blood pressure up, OK. Well, don't tell me nothing a, man.
- Get out. Get out of the ambulance.
- Hang on. - [inaudible] mother-[bleep]!
- Get out. I don't have to go nowhere!
[bleep] [inaudible]! Man, get your hands off of me.
- Ron, no. Ron.
- Need PD, need PD. Ron. All of a sudden, this guy,
the patient's son just lost it. - Ron, no.
- Step off [inaudible]. Ron. Hi, I need your help. Get out of the truck. Get out of the truck. Get out the [muted] truck. Get off of me. [shouting] HOLLY (VOICEOVER): Someone
hit their emergency button. My immediate response is fear. Are my coworkers OK? Is my family OK? Because if somebody
hits that button, all hell is breaking those. [inaudible] Going to take
care of your mother! Don't touch me! DEPUTY CHIEF
BOUVIER: We responded to a motor vehicle collision
with two elderly ladies. Well, don't [bleep]
put your hand on me! Put [inaudible]! We were treating them. And everything was going good
when all of a sudden, her son entered the truck. Was yelling at her
and cussing her and a pushing match started. And the next thing you
know, we had our hands full. Him and him trying to
[bleep] choke me, man! All right, PD's here. - Code 4.
- All right. It's code 4. They said-- who was that? That was Bouvier. Officer. I'm the deputy chief of
EMS, and I want that man booked for assault on an EMT. Man, he put his
hand on me first. [inaudible] I asked you to
step out of the unit. You failed to do so. Man, [bleep] [inaudible]. TED (VOICEOVER): Once the
gentleman had been escorted from the scene, we
still had the patients we had to go take care of. Doing all right? TED (VOICEOVER): We
get back in the truck, and I was feeling a lot
of pain in my shoulder. And my left hand was
numb at the time. All right. TED (VOICEOVER): We were kind
of tussling a little bit. He swings me around, and
there's a parked truck there. And I hit the truck
with my shoulder. And as soon as I hit
it, I felt the pain. I knew it was immediate pain. [beep] 6240, I got an
injured employee. I need another truck out here. [beep] 3232 shows on scene. HOLLY (VOICEOVER):
We pull up on scene. Half the police are
there, half the fire department fleet is there,
and half EMS fleet is there. We are all there. - Where's the crew?
- Right here. What's going on? The guy grabbed
him and pounced him up against the car right here.
- You all right? He's complaining on his
shoulder and all right here. I'm just going to put
this as a precaution. Where's the guy?
He's secured. The police got him in custody. OK, good. So we taking Ted? Yeah, you go take Ted. You ready, Ted? Yeah. HOLLY (VOICEOVER):
Immediately, I don't even care about the
details of what happened. We to make sure that
our family member is OK. All right, Ted. Don't punch me. You got a little
mark right there. His clavicles feel fine. They feel symmetrical. We got a little
nerve issue going on. Arm still feels numb? You got any
tingling in your hand? - A little bit.
- OK. All right, [inaudible]. HOLLY (VOICEOVER): His shoulder
didn't appear to be dislocated. Doesn't mean it couldn't
have been fractured. He was having a lot of pain. For him, it's going to
be all about X-rays. - You ready?
- Sure. - [inaudible]
- Yep. All right, let's go. Is that Theodore? It's wild. When you go to something to help
someone and you get attacked. I mean, we're the good guys. We're the guys that
are supposed to be around to help everyone else. So when we're taken out of
the picture, that's a problem. DEPUTY CHIEF BOUVIER:
Ted, he's a good employee. Tried to keep his cool. The guy just wanted
to be loud and fight. So hopefully, Ted
will make out OK. And I'm getting too old
for this kind of stuff. City of New Orleans, 911. What's your emergency? Can you tell me if he's
awake and breathing? All right. I'm sending paramedics
to help you now. They say he's
breathing, but we don't know anything else
because the caller said they ain't getting close to him. She said she's afraid. Said they're going crazy. This is the New Orleans EMS. I was born and raised here. SHAQ (VOICEOVER): I don't
blame this caller one bit for not wanting to
go outside and make contact with this person. You have to put your
safety over everything. But we're kind of walking
into the situation blind. However, we're used to
going into these situations without a lot of information. This gentleman
doesn't really want to tell us his
name, doesn't want to tell us anything about him. How are you doing, my man? Are you able to speak
to me, [inaudible]?? Oh, ETOH. That's what it is. Look, if you don't speak
to me or talk to me, you're going to have to
go to the hospital, OK. So I smell ETOH for sure. What's going on, brother? But he ain't talking to me. I don't know if this is alcohol
behavior, but it's abnormal. SHAQ (VOICEOVER): This
patient is not talking. We notice a strong scent of
alcohol coming from his vomit. Can we get your name? SHAQ (VOICEOVER): But seeing
this patient literally in a sitting-up position
not doing anything, my head is full of question
marks at this time. You have ID? Let me see. Can you write it down? Can you text it on your phone? I don't know what that means. Do you understand me? All right. So since you can understand
me, I'm telling you we don't understand what
you're trying to say. In order for us to best
help you, if you can talk, you should probably talk. SHAQ (VOICEOVER):
We are not really grasping why this patient is
trying to make sign language. Is this something
that's intentional, or is he that
intoxicated to where this is his current behavior? But this is still
a medical call. Something more severe can
be happening to this person or has already happened, and
they don't realize because it's being masked by the alcohol. You're going to go to
the hospital, all right. So you don't want to
go to the hospital. All right. Well, we need to get
some kind of answers. What year is it? [voice over radio] Who's the president? What's going to
happen is I'm going to call my doctor right now. I'm going to get orders to
take you against your will to go to the hospital, OK. Unfortunately, that's
where we're at. Hopefully, we can just get
you to stand up and sit on the stretcher, which would
be the best route for everybody, OK. We are trying to make
this as easy as possible. All right. Right there. - Right here.
- Right there. [beep] [inaudible],, calling for
orders to take a patient. Go ahead. [beep] Hey, I have a male. He was found unresponsive
by bystanders. We do have vomit smell of ETOH. The stretcher for me. He was being
nonverbal with us. Able to follow
commands, however. I'm calling for orders to take
the patient against his will and transfer him to an
appropriate facility. SHAQ (VOICEOVER): We
can't leave somebody stumbling in the street who can
potentially get hit by a car. We can't leave somebody
unresponsive altered, and they aspirate on
their vomit and die. We have to bring you to
the hospital to prevent those things from happening. Copy. Appreciate it. Orders granted. Oh, you talk now. Come on. You got to sit on the
stretcher now, brother. Sit now [inaudible]. 1, 2. [voice on radio] [beep]
- Noncooperative. [inaudible] Stop. Nope, nope, nope,
nope, nope, [inaudible].. Let go. Let go of me. One second. [chatter] See if we got restraints. Nope, nope, nope, nope. - Yeah, we got some.
- Yes. Between his leg, yeah. I want a good one. Hey, relax for us. Relax, relax. All right, man, it's going in. Nope, nope, nope,
nope, nope, nope, nope, nope, nope, nope, nope, nope. Push that in. SHAQ (VOICEOVER): We
never want to give pharmaceuticals in
order to get a patient to go to the hospital. However, we also know that
it is the best route to make this patient to where they're
no longer a danger to us or themselves. No, you're not. You wasn't talking to us. We were trying to get
answers from you, OK. You wasn't talking to us. It seemed something
medical because you was initially found unresponsive. You vomited on top of it. It smells like
alcohol, which you could have just had a little
bit too much to drink, OK. It's all good. It happens. But we need to take
care of you to make sure that's it, all right. 3632. Sick, bro. Don't do none of that spitting. Yeah, don't do that.
Uh-uh. Uh-uh, uh-uh. Stop squeezing my arm. Give me two more
restraints, Shaq. Just relax. Take some deep
breaths and relax. You're going to feel OK. I'm about to give you some
more chemical restraint. Stop. What the [bleep] are
you injecting me with? What the [bleep] are you doing? Oh. Sedation medication. Oh, boy. Yeah. Oh, boy. What's your name? Oh, I know that look. Never mind.
[voice on radio] Hold on.
Hold on, Shaq. Hold on, Shaq. It makes the
world of difference by giving him that sedative. So once my man gets
to the hospital, they'll put him on a monitor. They'll run some blood tests. He can sober up. And hopefully, we won't
have to meet again. - He's still fighting you?
- Not much. He's breathing good too. [alarm] We're going with engine 10. We got an unknown
age male patient. Confirmed stabbing in the chest. [inaudible] TBD. Happened at a laundromat. So let's see what we got. God, can you imagine
getting stabbed in the chest? Depending on where, no. You'd rather get
shot or stabbed? I don't know. Probably shot.
I don't know. It's a tough one. Yeah. Would you rather burn to
death or freeze to death? I can see lights
already from here. Yeah. Rescue 5 is on scene. Oh. What's up, y'all? Any time we get a call for
a stabbing, the main concern is where the patient's stabbed. So if it's anywhere to
their head, neck, or torso, that's very life threatening. How are his lung sounds? Clear all over. All right. We're going to go to Tampa
General more than likely. So you don't want to
go to the hospital? I can respect that. How is your breathing? Do you have any
trouble breathing? Hurts? All right. Are you able to-- with assistance
from this gentleman here, are you able to walk over
here and have a seat for me? Did she cut you, or did
she direct stab you? Do you know? Look, buddy, I know
you're really upset, but you need to calm
down and let me know what kind of treatment you want. All right. You do understand the police
will meet you at the hospital, right, and they'll get your
side of the story, right? He's having tunnel vision. He's not really thinking about
his own health at this point. He wants to make sure
that he files his report. There's a lot of unknowns
as far as internal injuries or how significant
this stab wound is. And we really want
to get him checked out as soon as possible. You're going to sign
this right here for me. This states that
you're not going. Here's the deal. If you don't want to
go to the hospital, I need you to sign this. OK, well, then here's
the other option. At least let me check you out so
I can make sure there's nothing life threatening right now. Refusals are really,
really tough. You always want to
do everything you can within your ability
to care for a patient and make sure that they get the
ultimate care that they need. We always try our best. But at the end of the day,
if they don't want to go, we can't force them. Well, they're
being [inaudible] trauma or a friggin' refusal. Hey, man. What the hell? I mean, I don't know. But if someone stabbed me,
I'd be going to the hospital. [beep] 1319. Don't be touching
my buttons, girl. I'm going to push as many
buttons as I want to push. That's all I do. All right. So we're going for a man down. I wonder what this could be. We get a call for a man down. In New Orleans, that's a
call that we get constantly. I want to actually
track for one year how many times do
you say man down? Oh, god. I don't think I can
actually count that high. I mean, there's always
a question of is it going to be one of our regulars? Will we know their first and
last name and possibly date of birth off the top of our head? All right. Oh, we have a flagger.
- Please don't. [inaudible] What's up? OK. [voice over radio] They think he took molly. Oh, boy. So we built a
stretcher over there. And there's private security
on scene and NOPD on the scene. Hey, man. Hey, you hear us? Hey, man, what happened? You remember what happened? This is a big dude. I mean, he outweighs
both of us put together. He's going to need
a CT of the head. Let her help you, man. Let her help you. He's going to be
a trauma activation. - Yeah.
- Hey, bud. Hold still. We got to take you
to the hospital, man. BROOKE (VOICEOVER): He's just
got this ungodly strength. [roars] Started fighting with us. [beep] Combative patient delay. [roars] Stop, stop, stop. [beep] Combative patient delay. [struggling] BROOKE (VOICEOVER):
Is he combative because he has a head injury? Is he combative
because he's drunk? Is he combative because
he's on a substance? You [bleep] [mumbling]
[bleep] stuff. It would be better
if I'm going to tie it. [roars] I'm not concerned
about only myself. I'm concerned about this guy who
has a potentially bad injury. That's why we
restrained the patient. I don't want him
hurting himself. Y'all get his legs. [roars] Oh my god. He broke some
of the restraints. He was that strong that he
could just break the restraints. Let's just get one
extremity at a time. [roars] It's going to be difficult
to get him on the stretcher. [beep] BROOKE (VOICEOVER):
It took six of us to hold him down until
Landon could successfully tie down all four extremities. OK. LANDON (VOICEOVER): We
finally get him all tied up, so we finally get him boarded. We grab four corners. Somebody hold the stretcher. And we're just all
going to go straight up. 1, 2, 3. It takes multiple
people to lift him because he probably weighs
280 pounds of solid muscle. So everything I see
so far is all facial. I don't see any
trauma anywhere else. [roars] We get him into the
ambulance, and he's just continuing to struggle,
continuing to fight. [roars] Oh, look at the hurry. Here's some oxygen, buddy. Breathe deep for me, OK. Be still. Hold still, buddy. Look at the size of his arms. Is it in? Yeah. [roars] [beep] Code 30. Can you relax his arm for me? There we go. Good job. Buddy, what did
you take tonight? You didn't do no drugs? People, when we ask
that in the ambulance, they think I'm going
to get in trouble. I'm not here to
get you in trouble. We're just trying to help you. We really want to find out
if there's a chemical reason that you're acting like
this as opposed to this is a traumatic brain injury. [beep] Hey, this is Landon on 3232. I have an approximately
30-year-old male patient. We're coming in. Code 3 trauma activation. Possible 966 on board. Not sure. Heart rate's 160. Blood pressure of 168. We'll see in a minute. [roars] We're on the way
to the hospital, and he is just struggling to
get out of these restraints the entire time. [roars] What's going on? You all right? [roars] You didn't do any drugs tonight? [roars] [inaudible] hospital. There's no way of telling
what the outcome of this patient is going to be. If it's a head bleed or a
traumatic brain injury causing his behavior right now, he could
have lifelong defects from it. He's talking. A little confused. Hopefully, it's just drugs. If that's the case, by tomorrow,
it'll be out of his system, and he'll just have a
big bruise on his head. - The line's still good?
- Yeah. [roars] Did he admit to
taking anything? Nope. Still denying it. [roars] [music playing]