Marketing Strategies That Failed Spectacularly - Part 2

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- [Narrator] It seems, these days, companies will do anything for a bit of exposure. But in that desperate search for attention, marketing strategies occasionally go beyond just being ignored, and explode into fantastical spectacles of utter failure. Let's get down to business, with 10 marketing strategies that failed spectacularly. (playful music) - Amazing! - [Narrator] Number 10, Bride Inspection. In 2017, Audi's Chinese marketing team learned that comparing women to used cars is a seriously wrong turn, after they released an ad promoting their used cars. In the ad, we see two people about to get married. And in the middle of the ceremony, however, the groom's mother begins physically inspecting the bride with no care for her comfort or consent. You know, like you might to livestock, or, in this case, a used car. In case that comparison wasn't clear enough, as the scene concludes, the caption, "an important decision must be made carefully" appears on the screen. Obviously, comparing women to property, used property, at that, has a slightly troubled past, and unsurprisingly, this upset a few viewers. People around the world, especially in China, called for a full boycott of the brand, and social media sites blew up with detailed criticism of the ad. The company tried to duck controversy by having a spokesperson claim it was developed by a joint-venture partner, but people weren't satisfied by this, and the outrage burned on for weeks. Number nine, Pizza Problems. Participating in a popular hashtag can be a clever way for a brand to gain some attention on social media. Sometimes, though, brands fail to check other uses of the hashtag to see whether their brand fits the narrative. This was precisely the case with DiGiorno Pizza's Twitter account in 2014. Around that time, #WhyIStayed and #WhyILeft were trending across social media in a collective effort to raise awareness about domestic violence and the nuances of each victim's situation. DiGiorno assumed the hashtag related to relationships in general, not necessarily abusive ones. Driven by this misunderstanding, they tweeted, "#WhyIStayed... You had pizza." Funnily enough, people didn't take too kindly to their deeply personal discussions being hijacked by a brand to advertise pizza. The tweet was deleted almost instantly after backlash poured in. DiGiorno apologized and insisted they didn't know the hashtag's context beforehand. They even sent out personalized apologies to anyone who tweeted at them for some time. But no apology could cover that pepperoni-shaped scar left on the brand's public image. Number eight, Renault's Pear-Mobile. For some reason, the people working at Renault in 1977 decided the perfect shape for your car was that of a pear. They really doubled down on this utterly bizarre idea in their ad campaign. Translated into English, the ad boasted, "The Renault 14 is like a pear. "At the front, a minimum of space for the transverse engine. "At the back, maximum space for comfort." While these are fairly good selling points, basing a vehicle around a common, non-exotic fruit doesn't tend to get people overly excited. More than that, though, is the fact that la poire, French for pear, is also French slang meaning gullible. Obviously, this isn't the label most potential buyers seek out when buying a car. Whatever reason you wanna point to, though, Renault's pear rotted in the lukewarm air, as public interest never rose while it was around. Now, it's only remembered as a cornerstone example of what not to do when advertising a car. Number seven, Laundry Problems. While the aforementioned DiGiorno's scandal was likely a matter of good intentions and a lack of research, this commercial for the Chinese detergent Qiaobi is something else entirely. To advertise their product, they show a black man in paint-stained clothes joining a Chinese woman doing laundry. As he gets closer, she grabs him and throws him into the washing machine. After some time, a Chinese man pokes his head out of the machine's door and joins his newly satisfied partner. It all rounds off with the claim that "Change begins with a Qiaobi pod." Well, Qiaobi, I'm not sure race is the kind of change most people are looking for in their laundry products. Of course, an advert associating black skin with dirtiness rightfully received widespread international anger, with some of the most vocal responses coming from the United States. As voices arose, though, many pointed out that the precedent for ads like this were pioneered by U.S. advertisers throughout the 20th century. That being said, racial issues aren't unique to China or the USA. So, you'd think that virtually anyone could've foreseen that this laundry ad was heading the way of a washing machine full of bricks. Number six, Don't Drink Me. Dasani, Coca-Cola's brand of bottled water, is a commonplace, billion-dollar product in the United States. In the UK, however, Dasani is a rare sight in stores, thanks to a disastrous promotional campaign. Back in 2003, they launched a massive UK campaign, hoping to dominate the bottled water industry across the pond. Their marketing needed to be clever, though. After all, UK customers expected their bottled water to be naturally-sourced and Dasani was being bottled at a tap water plant in Kent. To get the public on board, they told them Dasani had spunk! While spunk describes a quirky and energetic attitude in the States, it means something else in the United Kingdom. All I'll say is this, it comes from men's nether-regions, and for most people, it's the last thing you'd want in your bottled water. Besides the PR nightmare that caused, the reality of what actually was in Dasani water would become a much bigger issue. When people discovered that Dasani was essentially tap water, Coca-Cola doubled down on the idea that their additional filtration measures made it taste better. Unfortunately, it transpired, the use of ozone in the additional measures reacted with compounds in the regular water and inadvertently added illegally high amounts of bromate. And unfortunately for Dasani, bromate has been linked to cancer growth. Regular tap water contained none of this substance at all. Coke recalled half a million bottles, and advised those who had purchased Dasani not to drink it. Juggling these rather viscous messes, and receiving no positive reception for their overpriced product, Dasani had no choice but to pull out of the UK in March of 2004. Water disaster! Number five, An Unfortunate Prophecy. This cringe-worthy case from the mid-2010s wasn't an instant failure, but when it did fail, it failed hard, thanks to a very unfortunate coincidence. Early in 2013, Nike unveiled a campaign with Oscar Pistorius, who at the time was a widely-loved double-amputee Olympian runner. One of the images that came out of it included a sequence of him starting a race. Decorated with the caption, "I am the bullet in the chamber," it referenced his speed and power as an athlete. The ad aged worse than sun-dried milk, though, as Oscar was arrested for gunning down his girlfriend not long after the ad debuted. Nike shelved the campaign almost immediately, but it stayed up on Oscar's official site for a while longer, keeping the controversy alive, despite Nike's efforts. When asked for comment, Nike officials repeatedly declined to discuss their previous endorsement of Pistorius, along with their sponsorship deal. They did, however, confirm their separation from him after further details of the case emerged. Though Nike would like the world to forget about the ordeal, thanks to Pistorius' actions, the campaign would be remembered as one of the most tragically disastrous in history. Number four, An Unexpected Destination. Back in 2015, a German woman scanned the QR code on the back of her ketchup bottle, expecting to be taken to the Heinz site for a design-your-own-bottle contest. But the URL the QR code led to featured images that don't pair particularly well with dinner. When it unexpectedly took her to a pornographic website, she decided it was worth sharing on Facebook, and the discovery went viral overnight. Upon inspection, Heinz discovered that the QR code had expired after the end of the promotion, and had been snagged by a porn site looking for some extra marketing. That's some creative brand exposure from the naughty website, but, without sounding like Ned Flanders, risking exposing children to that kind of content seems a little immoral. It's certainly a funny story, but not many condiment companies wanna be associated with the carnal arts. But, if anyone's into that, it seems Heinz is the way to go. Number three, Toothpaste For Dinner. If I were to tell you that, at one point, toothpaste powerhouse Colgate tried to expand their market into frozen dinners, your initial reaction probably tells you why it didn't work. It's just wrong. I mean, what next? Toothpaste and fresh orange ice cream? Without stopping to think whether they should, in the early 80s, Colgate launched their Kitchen Entrees range. The total left-turn from the purely-toothpaste-focused company made people wonder, why? And how? Would they be putting toothpaste in the food? Was the food meant to clean your teeth like dog treats? These types of questions made the debut of Colgate Kitchen Entrees in 1982, the height of the frozen dinner craze, an extremely weird one. The products, in reality, were surprisingly normal, offering relatively-healthy, bland selections of microwaveable dinners. But despite the fact that they were essentially just standard microwave meals, the attachment of the Colgate name ensured a certain level of weirdness stuck to them. The weirdness, unfortunately, didn't lead to purchases out of curiosity, and the product brushed itself off the shelves soon afterwards. Number two, The Ultimate Trade. In 2018, a Domino's branch in Russia was looking for a way to promote their brand more aggressively than ever before. Someone in the promotions department must have had a few too many slices of extra spicy, because they came up with a pretty crazy way to gain some publicity. Their idea was something along the lines of, "Why not have people tattoo our logo on them "in exchange for 100 free pizzas a year for life?" This plan, crazy as it sounds, might have been both eye-grabbing and lucrative if they had just accounted for one thing, people really like pizza. And the only thing they like more is getting it for free. One thing led to another, and after just five days, more than 350 people got prominently-displayed tattoos to secure their lifetime cheesy fix. Unable to keep up with this massive non-paying customer base, the branch had to shut down the promotion after begrudgingly handing out 381 free pizza certificates to loyal participants. As for those participants, I'm sure you'll agree, a tattoo was a small price to pay for free pizza every three days or so for life. Although, following that kind of diet may turn a lifetime supply into about a year, if your arteries have anything to say about it. But at least that would slightly lighten Domino's' profitless pizza commitments. Number one, Bouncing Back. The story of Malala Yousafzai is an extremely powerful one, so it's understandable it might be used by a charity or humanitarian group for their purposes. Advertisements for a mattress company, on the other hand, are the last place you'd expect to see reference to Yousafzai's story. Her story, for those of you who don't already know, made her the youngest ever recipient of the Nobel Peace Prize in 2014, at age 17. Malala had been an active advocate of education rights for women in Pakistan, which resulted in an assassination attempt by Taliban activists who opposed female education. They shot Malala and left her for dead, but she survived and told the world her story. So, if you were the head of a PR company, how would you use the story of Malala Yousafzai to advertise your client's mattresses? If your answer to that question is, "What's wrong with you? "I would never consider doing "such an insensitive and calloused thing," then, you're already doing better than the India arm of PR firm Ogilvy & Mather in 2014. In the poster they designed, Malala is shown being shot, falling down onto a Kurl-On mattress, and bouncing off it to accept a humanitarian prize. Everything's tied off with the caption, "Bounce Back." After understandable backlash, the PR company apologized, claiming they would investigate "how their standards were compromised in this case." The attempt to make it appear like a momentary oversight, rather than a decision that was greenlit by several members of the company's leadership, didn't fool anyone. Consumers and publications around the world made it clear that, unsurprisingly, using a child's attempted murder to sell mattresses isn't something you can bounce back from easily. Which one of these spectacular failures got you shaking your head? Did you think any of them were secretly wins, instead? Let me know in the comments section below. Thanks for watching! (perky music)
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Channel: BE AMAZED
Views: 1,429,570
Rating: 4.9093165 out of 5
Keywords: beamazed, be amazed, top 10, marketing, marketing fails, business, business fails, marketing (interest), marketing plan, worst marketing, worst business decisions, advertising fails, coca cola, social media marketing
Id: AJH_uyvZzNA
Channel Id: undefined
Length: 12min 59sec (779 seconds)
Published: Sat Mar 14 2020
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