How to get one million followers... hey, you
know, I was just reading this book and we could get lots of people to watch us if we
changed a couple of things. Oh, I know. Huh. Hi, James from engVid. Mr. E seems to know everything. You know what's interesting about knowing
everything? You actually stop knowing anything at all. Hi. What I want to do on today's lesson is I want
to talk about the word "I know". It is a word that is used by many English
speakers who are just starting to learn the language. In fact, it's used a lot by native speakers,
unthinkingly, to cover all sorts of situations. In today's lesson, I'm going to give you some
new phrases, I'm going to give you some new vocabulary that we can take the same idea
that comes from "I know" and use it to further our communication skills. Now, why is this important? A lot of times, we watch videos and they give
you the tools but don't explain why or where you'll use them. I like to make sure I take an opportunity
in this video to make sure I not only teach you why but where it is most beneficial for
you to use the new vocabulary. You ready? Let's go to the board. Now, when you look at the words here "I know",
I've outlined or really put "no" in a big sense. We even say the word "no", and when in English
we say "no" it means "stop" or "I don't like" or something negative. When you use "I know" in a sentence and it's
not used in its most effective manner, it tends to stop conversation or make people
feel as though you're not listening and they're not understood, which makes difficult conversations
actually more difficult and go on longer. Now, before I say another word, I want to
say hello to Prachi and Andrew. We met at the McCaul eating area, and you
guys were having a conversation and you were really graceful and great and allowed me to
use some of this lesson on you and help me fix this lesson up, so I greatly appreciate
that. And this English saves conflict resolution. I want to use a quote from Theodore Roosevelt. He's a former American president. Most of you won't know who he is because he's
been dead a long time. One of their better presidents, and he had
a quote that I really like that kind of helps with this lesson. Theodore said, "Nobody cares how much you
know until they know how much you care". I want to change that last statement of "care"
to "understand". Once people understand that you have an interest
in what you're saying, then they know that you care. And, funny enough, "understand" is one of
the words we're going to use instead of "know" in order to create greater communication skills. Now that you know why we're doing the lesson: * To further your communication
* * Make sure you're understood
* * Let people know you understand them
* Why don't we get to the lesson, right? Now, the best way to go about this is to look
at what does "know" mean? It's a short form of "knowledge", it's a verb,
which is nice, but what it really means is to know something means you know something
through information, observation, or inquiry. Inquiry means to ask questions. If you ask a question, then you'll get to
know something, alright? "Why is the sky blue?" Blah blah blah blah, I will tell you, now
you know. Observation, now you watch. You see two bunnies running across the grass,
it's springtime, one bunny jumps atop the other bunny, they're playing, you know why
they're doing that, alright? And information; you read something or you
watch a video or a YouTube video and you learn. Now, that's knowing something. But if you notice something, when we talk
about knowing in this particular case, knowing is not actually talking about understanding. Although people confuse these two words, they
don't really appreciate how those two words can affect a conversation. I'm going to borrow a cell phone for a second,
and I want to show you something. All of you have used cell phones before, and
you know how to use them. I know you do, right? I say to text me "blah blah blah" send me
this "blah blah blah". Now, what happens if I took this cell phone,
I took it apart to all the smallest parts and laid them on the floor, okay? And I said to you "Put them together". Could you do that? No. So you know how to use the technology, but
you don't understand how it works to put it back together again. And that's the power of the words that I'm
going to give you now. That'll give you that power of putting it
back together and even creating something new out of it and creating greater communication
skills. So, let's start over here. I said stop saying "I know". I give you five phrases to improve the communication,
so let's talk about number one: "recognize". Right in the middle of "cog" means "thinking". "Cognition", thinking, and recognize means
to go back and to think. The meaning of "recognize" here is to acknowledge
a truth, existence, or validity of something. That's a lot of noise and movement. It's to say I notice what you said and what
you said had some truth to it. Notice I didn't say "I know", I said "I noticed". I could say "I know what you said, and when
you said it to me, there was some truth that I have to say is true". When something's valid, we say there's truth
to it and acknowledge saying "I'm going to say this is true". So, that's more than I know. When you say - if I say to you "It's raining
outside" and you go "I know" and I might say that I recognize that the weather is bad,
not only do I have this knowledge, I'm saying there's validity to what you're saying, alright? Cause it's not just "it's raining", you're
saying the weather is bad, there's a bit more to it. And on that, I'm going to come back when I
talk about understanding intent. The second, and this is different than "I
know", but it's "from my perspective". When you say "from my perspective", it is
to give your opinion and attitude on a subject, but "spec" meaning "to look at", you're actually
saying "I see this". I see what you're saying because I'm aware
of what you're saying. In other words, I know what you're saying,
and I see from this knowledge of knowing what you are saying to me. That was nice, right, from this knowledge
of knowing, I have an opinion on that. So, I have the same knowledge you have, but
the way I interpret it, the way I feel about it, the way I see it is different than you. So that is acknowledging the person saying
I know it, got it, okay, cool, but I see it in a different way. For instance, I'm standing here. And when I'm standing here, they're different
positions, although we're in the same room, cool. So, you can use that one. So, "From my perspective, that's an interesting
point" means I know what you're talking about and I like it. "Appreciate". Appreciate is an interesting word, because
by itself, I always think "appreciate" means "to be thankful", to say thanks for something. "I appreciate you helping me", I'm really
-- I'm thankful for it. When I look at appreciate and we use it instead
of "I know", it's saying I recognize the implications and true value of the subject. An example of this would be if someone says
to you "Hey look, if you don't get enough sleep tonight, you won't be able to catch
the train in the morning because it's really early." And I might say instead of "Oh, I know", I
go "I appreciate you telling me that". It means "thank you" because there are implications
if I don't get up, I will miss my train, and there's a value to you telling me that because
getting the train is important to me. While "I know" just means "I have the information,
I have the knowledge" but it shows no value in saying "thank you for doing that for me". So, you notice a lot of times if you say "Oh,
I appreciate you saying that", people will step back and give you some room because you're
saying "thank you", so they know "Oh, you heard me and you like - not like, but are
thankful for me saying it". You may have to go on and say something different,
but they will appreciate that you took the time to listen instead of saying "I know". "Understand". Now, I started off over here talking about
understand and I said it was an important one. The difference, as I showed you with the cell
phone, between "understand" and "know", when you know something you have the information. When you understand, here's what's important
- you perceive the intended meaning. Now, I used the difference between being able
to put a cell phone together and knowing how to use one, okay? When people are speaking to you, sometimes
they're trying to say more than the words they give you and saying "I know" doesn't
show that you actually have paid attention and you got the message they were really trying
to get to you. An example would be when someone says - if
you said, "Look, if you keep being late, it's not great. You might end up losing your job", you say
"I understand" versus "I know". "I know" means "of course", that's what happens,
you keep telling me I'm late, I lose my job. "I understand" means "Okay, you're giving
me an opportunity, you hope I recognize what I'm doing is incorrect right now and you hope
I change my behavior". Whoa, where did that come from? Well, that's what understand means. It means I heard you, I'm taking some information
in, I know what you're intending to say to me and I'm not getting fired yet, but it's
a possibility if the behavior doesn't change. "I know", saying "I know" in this case means
I'm aware of the situation, I know your part, my part, or your position, my position, but
it doesn't give us any room of, like, I understand where you're coming from, because it's saying
something like "You're always late and if you continue you might lose your job", you're
saying you're actually kind of concerned about me losing my job, and saying "I know" kind
of doesn't give back that emotional bond. And this is what I was talking about with
communication. You can say anything you like and you don't
even have to take this lesson at all. You can say "Yeah whatever, I know is good
enough", but by varying your speech, you'll notice that you're giving back not only information
"I understand what you're saying and I was listening to you", alright, but also "I care",
or in some cases "Thank you for saying it", or "I heard what you said but I see it differently,
"I recognize some of what you say is true." Alright, and this is changing it, and it shows
the mastery - your mastery of my language, of the English language, cool? So, understand is very good one, "I understand",
because it means I do know what you're saying and there's even more, I'm getting more out
of it, what you're trying to give me, and that is your intended meaning. Perceive is to see. Now, I said perceive is "to see". Funny enough, number five: I see. This is a really good one, because it's similar
to the rest and "I see" doesn't seem to be "I know it all", like, they're not even related. More on that in a second. I actually had a friend who told me a few
weeks ago he had a situation where he was going to look at an apartment and he really
wanted the landlord to know he was serious about taking the apartment. Now, when the landlord was showing him the
fuse box or this little electric thing, it wasn't a big deal, he said "Oh I know" and
all this stuff, he never said that. He said, on purpose, "I see, I see", hm. Smart guy. He could have said "I know" and probably would
have gone off, you know, gone along with it, but he knew the landlord might not like it
or perceive him as arrogant or talking down, but his saying "I see" was a way for him to
say "I'm listening to you. I'm really paying attention. I'm taking this information in, and thank
you, I got it". I see - to show you are paying attention and
understanding. He knew that. Now, most of you when I said "I know, I know"
and you're saying "I'm smart, I get it", but you want the person to know you're actually
listening and paying attention, "I see" is good. And even the way we say it, we go "I see,
I see", we slow it down. "I see... yeah... I see... yeah, I see". And all of the sudden, magically, "I know"
becomes "I see" and the person is like "You really listened very well" versus "I know,
mmhmm, I know" because even when I say it like this [slower] "I know" means I have a
better idea or another idea versus "I see". All the same tonality, but one is I'm taking
in what you're saying, you're important, I need to understand you, versus everything
I do is more important, cool? Okay. So now that I've taught you why we're doing
this, and we've talked about - I gave you some things about a change in grammar and
form. Oh, and before I go there, I want to talk
about another way of saying "I know", which is what is what we call colloquial, the common
people use it, and it's not to say "I know" but it's to change it up so you're not just
saying words, you have some phrases. That was part of the deal when I said how
we're going to change it, I will teach you phrases. Here are some phrases. What's interesting about these phrases is
that they follow the kinesthetic, auditory, and visual models. That's right, I was ready for you to go "What
is he talking about? I don't know, he just went crazy! Brain does not work!" Okay, auditory - sound, audio. Visual - to see. And kinesthetic, that nice long word, is just
movement, body movement, though I don't rock like I used to, okay. Now, not everybody - we actually speak and
we learn in three different modes. I've done a couple of videos where I've mentioned
them before, some of the best ways of learning and how you can use the auditory, visual,
and kinesthetic way to improve your learning of English or any subject for that matter,
but we also speak in this way. Not all the time, but depending on how a person
is thinking, they may use one of these models to explain what's going on or the thought
process in their head at this time. And one of the best ways to communicate you're
listening and understand them is to what I call "copy" that model. If someone says something like "That looks
good", you can say "I see what you mean". I'm using "look" and "see" which are similar
verbs to show that I'm thinking the same way you are, and it shows a connection. It enhances or helps the communication get
better, cool? So, these three phrases are in different ways
of communicating your thought pattern to people in the audio, visual, or kinesthetic model,
cool? I know, I got all schoolsy there, oh, I got
goosebumps. So, the first one is "I hear what you're saying",
alright. It's like "I know", "Yeah, I get it", "I hear
what you're saying", "I have the knowledge you're giving me now". Remember we talked about how you get information? Someone gives you information, you can say
"I know". Well you can say "I hear what you're saying". I'm receiving the information, and that is
auditory. The next one we can use, which is visual,
is "I get the picture". I see a picture in my head of what you mean,
so now I know. If someone says "I want a red sweater with
a hood" "Okay, I get the picture". I can see it in my head, okay. And you can say "I see what you mean", alright,
"I see what you mean". And that's visual. The last one is "I catch your drift". Remember when I told you about new vocabulary? Here it comes, son! Drift is a movement, but when you're drifting,
you're not going in a straight direction, like this is direct. If you're drifting, you're kind of going this
way and that way. A good example is me through high school,
I drifted through there. It wasn't straight like this, it was like
grade 9... grade 10... grade 11... not direct route, okay? If that doesn't help you, sometimes when they're
falling asleep when they're driving, the car's going, woo, it's drifting. It's going in a direction, but it's going
kind of a little off, so it's movement. Drift is a movement, not a direct movement,
it's like a subtle, soft movement. So, when someone says "I catch your drift",
it means you're giving me something and you're giving me an idea and I'm like "Okay, I've
got it. I've got that information now". So, I catch your drift. I catch what you're saying, cool? So, these are for the auditory, visual, and
the kinesthetic. So, you've got three phrases, you've got another
two, I guess, we've got one new phrase and four new words for "I know". So, I think if we've learned enough we always
do the quiz, so I think it's time for us to see, and I know you see what I'm going to
get at, right? Quiz time, are you ready? Let's go! Okay, it is quiz time, and I know you're looking
forward to it, right? And I don't blame you. There's something really exciting about getting
knowledge, yeah? So, let's go to the board and take - I want
to do a quick quiz and then I want to talk about where we can use or apply this knowledge. Sometimes, I think we miss this in the videos
where we teach you these things, we say "here you go, great!" and then we forget to say
"You know what, it's best to use this when you're doing this...", okay? So, let's go over here. The first one I want to look at is "I don't
like the sound of that". Now, when I gave you an example and we were
talking about speaking to people for better communication, this is a question that's going
to reveal if you understand what would be the best way, because they're quite similar,
so let's look at "I don't like the sound of that". Which one should you - or which one is the
best one to use, the best response to use to show that you understand them? * I hear what you are you saying?
* or * I appreciate what you are saying. *
Good. You thought about it and you looked at the
key difference, or you looked at something that we talked about: auditory learning. And here we're talking about sound and hearing. So, although they say - you know, I appreciate
is like "Thank you, thanks for saying that, giving me the information", it sounds so great,
but hold on a second, if you really want to hit it on the head, you want to get it as
close as you can, "hear" and "sound" are talking about auditory way of communicating, and that
would be the best one to use, even though both could be appropriate, this would be the
best one. See, this quiz isn't about knowing whether
to say "appreciate" or "see" or what have you, it's how well you understand it, alright? So, we get to the best communication we can,
the best level of communication. What about the next one? "What I'm telling you could get a lot of people
hurt if this information is used incorrectly." What is the best answer here? Once again, both work, because I know some
of you right now when you see: * I understand. *
and * I see. *
go "Look, 'I understand' works and 'I see' works!". Yes, but in the lesson I gave you specific
reasons why you might want to change and might want to use one over the other. I want to see if you caught that and think
which it might be. Okay, people getting hurt. If you were going to get hurt, would you want
someone to listen very carefully to why you might get hurt? Probably so, right? You'd be like "I hope you understand. Listen to me carefully and understand". "I understand" is part of it. "I understand" means I understand. "I see" means "I'm listening very carefully
and I understand". That deepens your communication skills or
your listening skills. Do you remember what I said at the beginning
of the video that we're going to be working on listening skills, and it's like "Well how,
we're using the word 'I know'". You have to listen well to give the right
answer back to the person listening. "I see" is the correct one here simply because
you're saying not only do I understand, of course, but I'm listening very carefully right
now and to any further information you might give me, because a lot of people might get
hurt. This is important stuff. It's not enough to understand, cool? Alright. Because I know a lot of people go "They're
similar!" I know, but it's the little differences that
make the big difference in being understood by other people and people go "Oh okay, you're
listening, cool, we can have a real conversation". Now, this one. "I __________ what you're saying has some
merit." Merit means value, so we're saying value or
some truth to it, alright? So, which one would be the best one to say? "I recognize", or "I know"? * recognize
* * know
* Yeah, you remember when I talked about using
recognize, we talked about something being valid, or having validity, right? So, you saying "I know" is kind of okay, but
"recognize" is adding like, almost doubling it, like I recognize the merit. I see the value of what you're saying and
I know it's got some truth to it. That's why we'd use this one, so A's the best
answer here. You could say "I know", but once again, it's
showing a limited understanding of the English language. You learn one word and use it like a multitool,
they have little pegs, you get like a knife, you get a screwdriver, sometimes a little
gun, oh there's no gun in a multitool, you wish! But instead of using it like that, you're
like "Hey, you know what, I've got tools in my pocket, and I want to start using them
to show that I'm an intelligent individual who is adaptable and can use different words
or vocabulary or phrases in the appropriate situation instead of using the same one over
and over like a robot", and we know you're not a robot, because we made you do that test
before you watched the video. Alright. Finally, "I have _________ her for 5 years. She is a good woman." Would we say I have * seen
* * known*
* (Hint hint: asterisk). I'll give you a second to figure it out. Alright, some of you were like well look,
a couple of things are going on. James is saying don't use "know", that's the
new word, we've got new words. And "seen" is the a present perfect being
used properly, both of them are. But hold on a second. I didn't talk about "known". Knowledge, remember, we talked about is information,
inquiry, right, that's how you get it, or observation. Well, another meaning for to know someone
is to have a relationship with them. So, if I have known Mr. E for ten years, it
means we have a relationship. We talk to each other, we hang out or whatever,
we have some kind of connection. It's not just having information on that person
or observing them or asking questions, there's a relationship. And I do this because sometimes when people
learn some new information, they throw all the old information out. In English we have an idiom, it's called "throwing
the baby out with the bathwater". You never want to do that! You wash your baby, she's clean, the last
thing you want to do is take the dirty water and the baby and go "Okay, out we go!". No, you want to keep the baby, maybe get rid
of some of the stuff that wasn't necessary. And in this case, I want to come back to known
saying sometimes the best word to word is "know" or "known", especially if we're talking
about relationships. So, in this case, I have known her for five
years. We have had a relationship for five years. And that's how I know she is a good woman,
it's not just observation, it's through our relationship. To say I have seen her is correct grammar,
yes, but not the correct meaning, and this is what this whole lesson was about, improving
your communication skills, your understanding of English, and you being able to be understood
and having people understand you. And I know you did a good job on this quiz,
so I know that you have passed with flying colors. See, I said "I know" through observation,
right? Now, as always, we have our bonus section
because now you've learned the main lesson. What's the opposite of "I know"? "I don't know", or "I didn't know". So we'll learn the positive and the negative
so you don't keep saying "I don't know" "I don't know", you can say different things. One thing we say instead of saying "I don't
know" is "I misread it". Now, can I tell you something funny about
all these things here? I'm going to read them and then explain them. Misread, misunderstood, mixed up, confused. It's funny, when I know something is very
direct, "I know, I know!". But when we don't know something, it's like
"I was confused! It's not my fault! I was mixed up, I was in the wrong direction,
I misread it, I mean, I thought I knew but..." see, it's never our fault. So, when we don't know something; "It's not
my fault, man, it's not my fault, I misread the situation". But when I get it right it's "I know, I knew,
I have known! Hahaha", puff our chest out. Just this little aside, because you'll notice
like "mis, mis, mis" mixed up, confused, it's all like "the air did it", "a birdie did it",
"It wasn't me, it was not my fault", but knowing has the arrogance of "yes, yes, me know right,
me always good" alright? Just getting that out there. English is a very funny language. Pay attention, you'll laugh like me. So, to misread something. You know what to read means. To misread it means you read it but you maybe
made a mistake, so instead of seeing "an" you saw "and" or you saw "and" by mistake
you said "Oh, I thought it was the chicken and steak, I didn't know it was chicken or
steak, I misread it", okay. It means to judge or interpret something incorrectly. So, you're looking at it and maybe you think
"Um I'm two feet away" and you jump and say "Oh, I was three feet away. I misread it." Made a small mistake, okay? So I didn't know. "Misunderstood" is an incorrect judgement. They are very similar, but the whole point
of this lesson is not to teach you one thing and teach you they're all the same thing. We want to be able to change up our language,
okay. So, I misunderstood you. Misreading is like "I see it, I look at it,
I make a wrong judgement". Misunderstood was when I had one idea and
I thought you meant this but that's not what you meant. I misunderstood you. So, I had this idea I had in my head, I judged
it, I got the information wrong in my head, so I misunderstood you, alright? Now, that's an incorrect judgement. "Mix something up" is to be confused. So, if you mix something up, let me give you
an example. I have three markers, okay. I put them down and I want to keep the blue
marker in my hand, but because I got blue and black and I wasn't paying attention and
I switched them because they were in my hand like this, I switched it like this, I wanted
to keep the blue but I put the blue down by accident because I mixed them up. Oh, I mixed them up and I wanted the other
one. Here's a great example. Mr. E and I are going out for drinks. This one is gin and this one is vodka. Gin and vodka look almost exactly the same
by the way. They are both white liquids of alcohol. Now this one's gin, this one's vodka. Mr. E loves his vodka and I only love gin. But, by accident, I put the glasses down,
I turn around, I come back, and I give him... you noticed they're in the wrong place? Well, I've mixed them up, I changed their
position. So, they're both still valid but I've moved
them and put them in the wrong place. And that's why when we say you've mixed something
up, in my head, I mixed it up. I had the information, but I put it in the
wrong place so I got the wrong answer. Similar thinking to this is "confused". When I'm confused about something, I have
information but I don't really understand it. My thinking on it is not clear, I couldn't
make a picture in my mind to really understand what I was looking at to know it for 100 percent. So, sometimes some people say "I got confused
when you said this or that" which means similar to "mixed up", is to take two things and put
them in different places, like I confused Johnny with Tommy, alright? I mixed them up. I confused your meaning. I thought you meant this, but you meant this,
but I confused it. I got the wrong answer, or I was not clear
on my thinking on that. Cool? Alright. I've given you bonus, I've given you a test,
there's only one more thing I would like you to do. And I'd like to say this is, like, my thank
you to you, because at the end of the videos I usually say "thank you" and you go "How
does giving me homework say 'thank you'"? Well, if you stayed this long and worked this
long, you've really wanted to learn and I've always wanted to give you a tool you can use
afterwards to improve your learning or enhance your learning. One of the tools is to do homework to give
you something to, you know, go deeper, go study on your own. Another one is to get you involved with a
community of people who are also studying English so that you can exchange information. I've seen it happen before, and then people
get to grow that way, by getting more people interested in the same thing they are. And, in this case, this is one of those things
right now. I've got two statements, so I want you to
correct one of these statements in the comments and you will receive one million points! That's right! No cheapness, no one, no one thousand, one
million points you will get. So, the two comments I have for you, and I
want you to look at them carefully. In the black, I want you to change, or exchange
the thing in the black to one of the things I've taught you today. Either the top five things you can say instead
of "I know", or one of the phrases (hint hint, it's not a phrase), or it might be something
from the bonus section, okay, the "I don't know" statements. Now remember, if the person gets it right,
you are to give it a thumbs up. If they've got it wrong, give it a thumbs
down. So you're going to get instant information
on whether you get your million, ten million, fifteen or seventeen million points, alright? So the first one is "I am thankful for the
information". I want you to think about one of the five
that I gave you that talks about being thankful, alright? The second one is "I confused which drink
went with whom". Whom means "to who", okay? So, those are the two statements. I want you to think about it now, kind of
helped you a little bit, I think you'll do a great job. Once again, thank you very much for watching
our videos. I appreciate that you take your time out of
a busy day to come watch and learn with us, and I love doing this for you. Now, if you want to get more videos like this,
okay, and do the actual quiz that will go a little bit deeper into what we've learned
today, I'd like you to go to www.engvid.com and do the quizzes there and look at the other
teachers that we have available. Anyway, you have a brilliant day and I'll
see you soon, okay?
