Gordon Ramsay Spits Out His Microwaved Food | Kitchen Nightmares

ventura boulevard one of la's top destinations for shopping and dining on this fame street is a landmark restaurant called the freight a bistro owned by french immigrant andre romillion lafrid opened in 1972 we were the only french restaurant on the bulwark right this way it was always busy even at 12 o'clock at midnight we were packed after years of success andre's son alex was eager to join his father at la frite i was looking forward to my dad and myself making this restaurant work for the next 15 20 30 years but two years ago andre's daughter celine decided she also wanted it on the family business alex do you care this going out like this the soupy you're the boss i know my brother's not happy that i'm here i know he wishes that he could just keep going the way he was going i think that this restaurant has so much more potential than it's already had and i really felt like i could really make a difference here you haven't eaten much i could make this at home not in a good way the food is mediocre at best what do you need i've been cooking a la frid for about 19 years i'm responsible 100 for everything is in the kitchen i don't think the manual is uh is there is nothing wrong with it onion soup is bitter onion soup is bitter martini has a napoleon complex just give me the number table he's the little man with the big mouth i've watched the food just slowly kind of go down and down and down souffle's coming back to eggie i've made my comments i can't tell anybody anything um alex just i either get argued with or i get told no oh good old sally alex he's a little lackadaisical sometimes he resents saline i'm not the manager tonight he feels slighted he feels shocked my brother and i used to get along really really well and we were very close but the restaurants hurt our relationship pretty bad i don't hate alex yeah it's you i know he does it's really difficult for me because i'm the one who has to be the the buffet for both of them and i wish sometimes they can understand each other it's so quiet in here the numbers just cut down to a third of what we were doing before now we are dead by nine o'clock [Music] hey we only did about 20 covers tonight it's going to be tough i need chef ramsay to come in because someone needs to say hey look this is what's affecting your business yeah it's slowing down but why do we need to change things when it has been working for such and such amount of years we're losing money and it's time for my kids to take over and if they can work together just have to close the door [Music] before chef ramsay makes the six mile drive from his la restaurant to the break owner andre vermillion is anxious to meet with him privately how are you today all right welcome to gordon rooney to give chef ramsey a quick briefing into the problems of his restaurant excuse me two seconds hi chef ramsay how are you hi my name is andre andre goose here i want to talk to you about the problem with my business uh first of all in terms of the business it's been there for how long the business has been over there for 38 years wow it's been good to me until recently i'm starting to back up and i want my daughter my son to take over oh so you're passing to them i'm trying to and who are they alex alex he's my boy okay one and celine's sister so what is the number one problem with the restaurants i think it's mostly the communication right between my daughter my son but they somehow it's a big clash ceiling went and tried on her own business and it didn't really work out so she came back and worked for me when she came back alex didn't want ceiling to come back because he saw the you own the place they never really work together it's really difficult to to find a solution it's getting to a point where i can really end all the conflict of personality and i hope cheer friends it can help thank you for coming over thank you so much nice to meet you see you shortly okay thank you hello how are you i'm great nice to see you my first name is gail i'm the manager okay great how long have you been here 20 years 20 years here 20 years wow wow what's that monstrosity in the middle there that's our dessert case what your dessert cakes is there a problem with the kitchen or does it always stay here it's been here for 20 years that i know of so it came when you came wow what is this that's our dessert tray crap did someone drop it they could have how long has that break been sat there that's our homemade bread pudding that's been there i think longer than you've been here huh well there yeah you're right yeah okay chef ramsay's right about the dessert case i think it should be out of here right where would you like to sit here yes sir i've been trying to get it out ever since i've been here can you hear the noise of that thing the motor who wants to come out to a restaurant and sit next to a fridge constant bus um is andre around would you like to see him yes please yeah okay thank you good to see you likewise good to see you too dessert fridge is a disaster andre yes chef ramsay would like to see you yeah of course gasly [Music] are you how are you hi yeah good to see you again my daughter how are you i'm celine good to see you likewise she's going to take care of you okay gordon coming here was pretty much my idea you're gonna look at the menu for a minute absolutely definitely i'll be right back thank you because it's really become a big pointing finger match of it's so-and-so's fault oh it's own self-taught but nobody's taking responsibility for the problem i'm back you have any questions for right now um what quiche would you recommend i prefer the lorraine that's something we're known for let's do the rain the rain and then i'll start with fruit salad and then the seafood crepe now thank you guys this table that's coming in right now is for gordon and i'll take the la freeze salad to him chef ramsay would like the food because all my food is good how much dressing would you like the usual amount thank you about three quarters of start [Music] and inside the salad we've got inside the salad is the romaine the um the walnuts and you've got your blue cheese as well and that's one portion it's massive salads are large and it's usually good it's an entree thank you [Music] wow [Music] it's bland the vinegar dressing is so juicy the um vinaigrette dressing is so strong just overpowering are you through with the salad oh yeah i am yeah so acidic yep i already know did you mention to the chef yeah no one listens to me you knew it was wrong you told them but no one's listening to you sorry my life but why is that martine doesn't listen to me and he has an issue taking anything from a female does this chauvinistic stance yes some of it it's absurd i understand disgusting i'll let them know thank you i am embarrassed by the food i just think that it can all be improved immensely martine your vinaigrette is too vinegary okay you know what is wrong with it because uh we've been running this food for many years martin do you heard me right just letting you guys know what he's saying okay i'm thinking this is gonna be the seafood crepe i'm gonna set that in front of you here it looks like a pie basically they take the dish they line it with the with the crepes they fill it with the items fold it back and then they bake it they're not like your typical french crepe but why would you call it a crepe if it's not raining any crepe [Music] i think when the seafood crepe comes out it just looks like a slurpy mess of black can i have a word with your big brother is he here or not he's unfortunately not he will be here for dinner service tonight okay all right enjoy thank you okay oh that that is hideous it's hot in parts like in the middle but on the side there's stone cold [Music] you want me to take it is the oven not working no the oven's working fine you can't circle this [ __ ] and expect customers to float through the door i understand how long has he been here the martine too long you're not wrong there martine lost his mojo around here many years ago if you got someone who doesn't care about the food they're putting out what do you have martine he said it's hot in the middle it's cold on the sides he doesn't like it [Music] thank you oh [ __ ] how long has that been under the grill because it looks like it's been overcooked it's piping hot is he microwaving that i don't know girl yes when normally something's that piping hot like that it always tells you that it's been microwaved can you just check with a chef okay i'll check listen thank you okay my team the quiche is warmed in the oven yeah hasn't seen the microwave nope [Music] chef um quiche no microwave i asked him if he put it in he said no hold on i'm convinced this has been microwaved look at it it's congealed it's just like a rubber puck sometimes if he gets a little backed up i i've seen him do it before backed up this is ridiculous and let's go and meet martin please it's a food issue right now that starts from the kitchen if we had somebody in here who cared about the food we'd be so much better than we are now octane i want you to meet jeff ramsey come around please you're the head chef and everything i ate for lunch you cooked yes sir lunch was a disaster the keychain was rancid where did you heat that up was that in the microwave oven no i disagree okay we sat on the microwave and then uh we put on the oven yes so it did go in the microwave that is right yes but you just told me it wasn't in the microwave why'd you want to lie to me don't you want me to lie to you i'm not lying to you i'm just telling you how do i do it i'm i'm so amazed that you're so laid back and like you don't give a [ __ ] talk to me what do you want to say why don't you care is it because you hate selena what does it have to do with cookies huh cause she said to me in the dining room every time she tries to tell you something bang you jump down now she will come and attack me yes sir like saying that i'm me here for too long it's time for me to go if you're not prepared to change yeah i think she's right if it is time for me to go i go that was easy martin after chef ramsay's miserable he's hideous lunch was a disaster chef martine is not interested in hearing any criticism if it is time for me to go i go and is ready to say goodbye to the freight martin the blame is is putting on me that's why i feel like i've been attacked martine talk to me she just don't understand how much of the stress and pressure i've been under that i'm burning out i'm burning i'm burned i'm burned i'm oh tell me do you know how much stress is when i know that i have to work with her and i cannot work like that i feel burned out celine you know overpower her you know authority is a boss and there's nothing i can do even the old brothers runs away from her like you know she doesn't want to deal with her that's not right martin now i've got your side of the story tonight i want to see how you cook on a busy night service okay i'll see you later geez [Music] it's 30 minutes before dinner service and celine's brother alex what's up hey baby arrives to begin his shift any updates gordon didn't make me cry he was actually nice to me that's nice um tonight will be fun chef ramsay's gonna be coming into this restaurant changing things so do i feel resistant definitely guys look alive gordon's coming in now good evening hey well hello how are you doing chef ramsay hi good alex good to see you so you're the big brother yeah excellent little sis big brother where's that dad uh you know what hockey game tonight he's what he's gone to a hockey game wow okay um two minutes with you catch up all right so why weren't you here uh lunchtime um you're part owner of this business that's right but you've never worked with your sister uh no we work separate nights absolutely your father came to see me this morning oh okay to tell me the conflict about you two not working together so why is there so much conflict in here i think the real conflict is the the who wants to control and what you know wants to control things are you pissed that she's come to run the business she shouldn't even be here i would rather her not be here but it's your little sis wouldn't you be stronger and better with your unfortunately not so what's wrong with this restaurant in your mind i don't see anything wrong with it so you don't see anything wrong there's not a problem with this restaurant anywhere you know i would change the bathrooms i would change the different physical wow i'm not here to make you look stupid right but you're sounding ridiculous let me ask you again what the [ __ ] wrong with the restaurant um in your eyes there's nothing much wrong with it well let's go we'll we'll see okay well thanks for the insane yeah absolutely ah here we go he's not going to be willing to accept this and move on and take it as constructive criticism it's not going to work all right you guys we ready [Music] hello there well andre is at the hockey game hi ladies how are you his two children celine and alex are working a rare night together which is good because the restaurant is packed as word has spread that chef ramsay is at the freight the chopped salad and you're doing the lamb special okay uh necesito tres special three working three i'm proud to be doing the cooking because i know what i'm doing excuse me when you put things on the grill there you don't season it salt pepper on yeah sorry for seasoning there's nothing on there right now yeah what do you mean right now when we're gonna season them then yeah right now right now okay now no seasoning on there they should i think they don't they salt and pepper when they put it on the grill they know they're not martine martin martine and i have never gotten along he ignores me i don't get answers alex can talk to martine but martine does not like hearing anything from me what is that that's quiche but it's been overcooked you're kidding me you don't listen to my opinions because it's me martin yeah talk to me yeah come round please i am talking to you yes sir are you serious okay one more coming up i just said to martin would you come around for a minute he's serving now you don't walk away and ignore me [Music] alex has never taken a confrontation well and you try and talk to him about something and he just walks away are you joking around or you normally like this just sort of given up have you given up i've not given enough absolutely nothing we're walking around with a big bravado it's wonderful wow this is the most disorganized restaurant i've ever seen martin the chef he's burnt out alex well he's so laid back he's almost comatose andre the owner who makes all the decisions he's at a freaking hockey game and the only one who cares celine everybody ignores her unbelievable oh by the way the food sucks unreal it's chewy and the sauce is just gooey the lamb has got like no flavor oh no i'm sorry uh they said the land has no flavor yep okay i know why it doesn't we didn't salt and pepper it they're not even seizing it bring on the menu let alex know what table it is please alex that's just coming back now thanks gordon thanks a lot is this normal that you don't care uh-huh celine you know what this is really this is gonna [ __ ] up everything you'd better get a grip i can't get in the middle that's really sad man we've been running the restaurant for 38 years and things don't need to change you're not real that hurts i love my brother and i know he's better than what he's doing here right now and i wish he would realize that everybody's here to help otherwise uh alex will ruin me alex look at me don't bully your sister bully me i'm not bullying anybody again take a bit of responsibility i am wow what a [ __ ] sponge this is destroying us what a [ __ ] i have to choose [Music] it's only an hour into a shaky dinner service this is gonna [ __ ] up everything you better get a grip and chef ramsay is frustrated with alex's arrogance alex i i can't i'm not gonna get in the middle as for celine she is clearly feeling the resentment from her brother what a [ __ ] anyways i did this to set him up stop crying i'm trying so much stop crying the anger i can see the anger it's got to come out now i understand yeah what am i supposed to do i can't keep going and i feel like i'm the only one fighting so everybody looks at me like i'm the [ __ ] i'm the one who's fighting he's gonna hate me even more for this it's fine it doesn't matter i don't even think that anyone knows how much i care i think the man's here to work it out with you i just move on i take a breath and push through it that's it there's nothing else i can do can you call your dad can i can you get your dad on the phone and get him here would you uh just come here please yeah i'm ready to go i tell him it's urgent i will and he can't be bothered to get his ass over here to look at the mess that he's left i'm out of here [Music] hi papa you need to see this right now a lot of food's coming back you know and just alex is really just kind of just nonchalant about the whole thing and it's really kind of pissing boarding off the same attitude he always takes papa you know exactly you know okay bye [Music] andre you've got two seconds unbelievable first of all i'm slightly concerned you weren't even here this is much much worse than i could ever imagine the worst thing of all is alex's attitude he has an attitude with you or what with me he has an attitude with himself why is he so arrogant it's a problem with him not accepting his sister and i suffer you know a lot because of that you know they can't work together it's a fire he hates her being anywhere near him in the restaurant whilst they're avoiding each other oh yeah doing their separate things the kitchen is diving it's sinking quicker than the titanic what's the solution you can't leave it all to me and i can't help you unless you start helping yourself i'll see you in the morning after a long night of contemplating the freit's main issue good morning oh you're good morning chef ramsay is focused on bringing this family back together i can't begin to fix this restaurant because there's so many personal problems here because nobody's opening up in front of each other i want to try something so i just want you to bear with me come with me two seconds okay please take a seat i want you to sit here watch and listen what's happening between celine and alex don't leave this space i'm gonna talk to celine how are you good how are you well good to see you no yeah uh don't take your seats let's just have a catch up okay that was tough tough night last night this restaurant's been running for 38 years but the legacy's not going to continue with this kind of attitude the fragmented relationships between the families is incredible you and alex are so disconnected how did it get to where it is today communication broke down but underneath all that deep down inside do you think alex resents you i know alex resents me tell me why i think that he feels like he's the older brother and that he thought this was his he thought that he was going to be able to run it the way he wanted and his world came crashing down your relationship with your father is it different to the relationship he has with alex yeah i think that he thinks that my dad in the end loves me more for some reason [Music] hi hi how are you very good sit down we were just talking about you oh yeah yeah why don't you just explain to alex what you just explained to me so we used to be very close but i think that you're bitter towards a lot of things you've got a lot of resentment i don't know if it's only towards me if it's towards other things i didn't see you wanting to to come here it felt like he was gonna give you the restroom i felt like you know i was losing not only the passion and the pride but the the whole aspect of the restaurant i still have that uneasy feeling like do i belong i put that wall up yes i did i can't do what i've said it really knows i can't do it alone you know that you know that i'm not here to hurt you i'm not here to step on you in any way it was the first time that i got to look at you in the eyes and knowing that you're serious about it the separation between my sister and i definitely wasn't working and she made me you know realize we need to get unionized and we need to get together with each other and work together i want to do it with you [Music] i love her and of course we're going to work together with this let's get here because i don't i really thought you hated me i think she needs a hug you're a big brother for god's sake we gotta figure out just a way to talk again we used to talk we used to we have fun best friends this feels incredible it's the most important thing for the restaurant than my brother and i to be family for for us to get along and for us to love each other let me leave you guys for a couple of minutes on your own thank you okay let me get some fresh air the walls kind of came down which is exactly what needed to happen for this family she definitely showed me that we need to respect each other and that the respect for each other is what's going to make lefree succeed if we can continue the legacy and continue the heartbeat of lefree you've got an amazing son and daughter there that are desperate to get this place right huh i also that's one thing i really want is a three to communicate or talk to each other and you know it was hurting me it's one step at a time yeah that's it i was watching the old [Music] every time we were meeting it was a wall you were not talking to each other both of you are going to have to work with each other and listen all three of us are in charge and we should sit down anytime we have a decision we need to go one way where everybody worked together we have seen a big step on the communication i just opened across my finger then it's going to hold [Music] after a breakthrough emotional meeting between alex and celine i love her and of course we're going to work together chef ramsay is now ready to start implementing some changes gone is the 20 year old dessert case that sat in the middle of the dining room [Music] and in its place a contemporary crepe station there you go real quick let's start doing some crepes for tonight's menu chef ramsay is replacing the soggy heavy casserole crepes with fresh light traditional crepes try that it's excellent yeah it's really good [Music] it'll be our first table tonight festival in the house tonight alex will once again be in charge of the front of the house but he will also be supervising the new crave station and will be assisted by gail a little fresh deal on it and then start to look right as for celine she will be in the kitchen expediting and working alongside chef martin martin you and i are going to really need to chat i'm gonna go completely off the specialist sounds good the smoked salmon crepe okay is it all up what is that it's an omelette do you want it again you tell me can he not cook an omelette he should be able to can i get two new ones is anybody listening yes i'm ready for the martin try to communicate please right here andre martine just stop and come round look at me look at me in the eyes look i can't serve that what's that it shouldn't be like that like a [ __ ] oil slick come on guys baba do you tell him we don't drown it in there yeah okay he's going after that he has to let it drain my nine-year-old daughter can come back from that martine yes i just want you to care yeah i i got that [ __ ] i'm struggling where's the rest of our food there's a little communication trying to trying to get everything fired who's making the crop the show while the kitchen struggles to push out food here you go thank you celine customers who ordered the crepes are thrilled with what they are receiving fabulous absolutely awesome as for the old menu it's disappointment after coming back [Music] it's disheartening to see how much food was wasted time i literally feel like we are you know back to square one so we just get a little bit organized so i want to see you step up to the plate yeah last night you were the only voice of reason i could actually understand so they got to listen got it you understand communication is off the essence guys how many minutes out are we on table 19. [Music] in the kitchen chef martine continues to ignore celine flip that baby but in the dining room alex is a new man pretty darn good huh i'm getting my routine here he's energetic and working hard to satisfy customers any way he can ham and cheese including making delicious satisfying crepes so yummy isn't it like so i love it it's good well thank you gentlemen bye-bye thank you very much let's be honest we all know where the problem is celine the head chef is not acting as the head chef and watching the food come out properly and for every crap dish they send out it's closing that door quicker i have seen what you have seen i have seen some stuff which i don't like they need a leader they need a better leader you're right they need that without that they can't respect us that's the engine room in there if that's not firing on all cylinders we're screwed understand what i've said absolutely tomorrow i want each one of you to get ready for some major changes [Music] with the family now all on the same page chef ramsay moves ahead with the 40 year old facelift of the freight good morning good morning good morning are you ready to witness the new left reach let's do it celine ladies first off you go oh [Music] yellow i can't believe i'm white how much does that blue pop out now it's beautiful how about the awning's gone my bar americans my bar can be a bar now it's not smothered with a hideous awning we've opened up and it's got that modern french bistro vibe we've got custom artwork on the wall look at it wow customer oh my gosh you're going to say oh my gosh i'm on the wrong restaurant or what you know it's really a fantastic change what do you think what do you mean it's awesome i think it's just beautiful look at the two of you i think it's a new beginning and we're turning that page from the 70s to the future [Music] this restaurant needs to be cool hip and trendy to compete so the menu needs to reflect that wow cut it down it's a classic modern bistro take good okay tonight we are relaunching lefreet yeah new restaurant new menu more importantly a united family with a brand new attitude to put this restaurant on the map ready is one of the most important worries on my mind last night there was a glaring problem your kitchen was nowhere near strong enough to relaunch this restaurant so i made a few phone calls and i found a secret weapon please welcome chef chewie come here bud good to see you hello good to see you buddy are you good yeah i'm happy to be here with you guys okay this man has over 15 years of experience in french bistros whilst i'm here i wanted him to be over every little detail in that kitchen teaching your brigade this menu to make sure we haven't got issues you got another voice thank you okay let's go we've got some prep to do while chef chewie trains martine and the kitchen staff toilet skirts chef ramsay reveals the stunning new menu to the family okay the new menu at the feet it's gorgeous it smells good in here already let's have a little run through on the menu from the top something classic in french escargot french nails puff pastry croutons in there mince filet mignon yeah classic garnish finish with a little quail egg on the top the entrees cocker van braised chicken and red wine swiss chard and turnips the jaggery daniel braised truffle polenta and brussels sprouts a frenchman's dream it's good i i love it it's gorgeous i'm just flabbergasted i mean it's beautiful this is how it should be this is exciting it's a great menu and you know i can't wait to see excellent food coming out of the kitchen oh my god i mean they're all amazing it's good that's awesome that's all i know after almost 40 years without a change it's relaunch night at la freight how are you you'll be the first customers of the new la free and time for chef martine to be tested okay great you're all set good chef chewie will be there to support him and oversee the crepe station see i'm here for you long boss the fridge is gone let's go they're a little nervous because after 20 years cooking the same food almost every day you know the new manual is totally different what do we think i have the onion soup to start your braised lamb shake i have the tomato sauce it's 30 minutes into service all right super sure and appetizers are not only leaving the kitchen quickly they are a hit with customers that is great but back in the kitchen martin two sipped as yours and a corn envelope crate trouble is brewing as a frustrated celine how's my cord on the lip crate tries to get answers from martinez communicate please party martin i hear you sir that's me i need you to start giving an answer choose celine you need to talk while an organized celine tries to expedite martine continues to ignore an hour and a half two hours and almost nothing is leaving the kitchen in five minutes we'd like a bill okay we'll leave absolutely i'll bring it over how long for this do you think because otherwise they say they will cancel it about five more minutes five more minutes five minutes i have five tables all waiting an hour and a half for their entrees and i cannot do anything i am screaming at them right now all right it's too late we're leaving don't worry about 20. they're walking out now 20's walking out now and basically it hurts me so much to watch any table walk out here without even getting served their food just completely out of control [ __ ] serious man [Music] it's relaunch night at the freight and after a 90-minute wait i am screaming at them right now uh it's too late we're leaving the first table has walked out wow it's unbelievable don't worry about 20. they're walking out now [ __ ] serious man what's wrong none of my tables have their [ __ ] entrees one of them walked out they're done oh [ __ ] how servers in the dining room everybody else shut the [ __ ] up for 30 seconds this is really important celine i need you to get a grip of the kitchen i need you to delegate please i want you to take control please i'm telling that yeah chewie please take control of the kitchen yes ma'am thank you what's your crepes cool go guys we should be able to do this come on how's table eight working i need like four or five minutes for that yep perfect what i liked about chef true is when i said something to him he would acknowledge me and say okay maybe that's how it should be okay that's the pledge with celine and chef chewie now working in complete harmony we're going to table seven please thank you thank you entrees are flying out of the kitchen yes and the freaks relaunch melts in your mouth it was worth the wait finishes on a positive note i have no other table huh i'm finished take a break thank you guys great job guys thank you [Music] right um first of all let me make something really clear you will not be able to move forward unless you make major changes in that kitchen i don't know what would happen to this dressing tonight if chef chewie wasn't there let me tell you that but chef chewie can't do it alone it's true the family's united now you as a family have to fix the kitchen yeah gordon made us realize that we need to work together on making changes you know building a team that's going to continue getting this restaurant to to the next level and andre when you first came to me you were worried about these two i want them together they can work together and they they proved it not to me but to you they are fine and they just want to make you proud i'm proud of them this has been a really really incredible experience it's great to have made it through and made it through a stronger person and a stronger family and a stronger restaurant as a whole thank you thank you well you were great no more crepe in a casserole no promise thank you so much good night this week we definitely definitely fixed the family but i'm not too sure we actually fixed the restaurant we've given them all the tools it was up to them to make the tough decisions sakri blur in the days that followed chef chewie was brought in full time as the new executive chef just put it out put it up cordon bleu crepe thank you very much chewie and is continuing to build a strong team in the kitchen it's okay very good crispy bon appetit enjoy alex and celine are working hard to continue the family legacy so i need the frise salad and the pulae but more importantly they are doing it together [Music] you

Channel: Kitchen Nightmares

Views: 9,343,273

Keywords: Gordon Ramsay, Kitchen Nightmares, Gordon Ramsay Kitchen Nightmares, Kitchen Nightmares USA, Kitchen Nightmares UK, Kitchen Nightmares Officia, Kitchen Nightmares Full Episodes, Kitchen Nightmares Best Moments, Kitchen Nightmares Worst Fridges, Kitchen Nightmares Funniest Moments, Kitchen Nightmares Worst Food, Kitchen Nightmares Argument, Gordon Ramsay Insults, Gordon Ramsay Argument

Id: avWlm-rF1b0

Length: 41min 4sec (2464 seconds)

Published: Fri Sep 24 2021