From Failure to Success: Jack Ma's Inspiring Lessons on Learning from Mistakes #jackmaspeech

foreign [Music] well thank you thank you prime minister thank you ministers ambassadors and entrepreneurs it's so exciting especially every time I talk to prime minister we met like five times in past two years every time we discuss about small business entrepreneurs and women entrepreneurs we always feel excited and this time I came back to Toronto almost to 15 years ago in the winter I came to Toronto and then I was I came here with like a 10 Chinese internet entrepreneurs and also with a lot of Internet guys at that time internet bubble just bursted so we discussed about the future of Internet and I was the believer and I believe e-commerce I believe the internet even the internet of bubble bursted many of my colleagues at that time said they're talking about we should raise more money change our internet business into real business and they considered I was the crazy guy and 15 years later I am the the only working back because we believe it we believe the internet We Believe entrepreneurship we believe the future I would love to discuss something about the failures mistakes we made the thing I feel most thankful is all the mistakes of the refuse that I got because without that there will never be Alibaba in the past 18 years every day we make mistakes every day we were reject it I think being rejected being refused by people that is very natural why people should help you you have to prove yourself then people would help you Alibaba was not a maid today Alibaba was made 18 years ago in my apartment they're believing that using internet Empower others using in Internet to help young people small business and women will have bright future so it's been 18 years hard of working we came here hey today there are a lot of books about us I don't read these books because I think this book's not about us people love to see successful stories but most of the success stories they succeed because of the mistakes I encouraging all the young people entrepreneurs to learn from the mistakes do not study successful stories successful successful stories in the Harvard Business School normally you know there are a lot of things behind you don't know but if you learn from the mistakes if you learn especially the Fearless cases studies it's going to help you what I want to say is not about you you learn from mistakes does not mean you avoid mistakes you will learn the attitude towards these mistakes and never give up fighting again of course it's been very painful when you're rejected when you're refused I went to all around looking for money nobody give us the money I all go around looking for Partnerships nobody believe small business and e-commerce in China will work I was very painful that day and when I saw one movie Forest the gum I love that movie especially the sentence said mom said life like a box of chocolate you never know what you're gonna get so stay full stay foolish to your dream and continue to fight so this is what we did as an entrepreneur we never complain when people complain the opportunity comes so if you can solve the complaints that is your opportunity so I love to when I talk to the entrepreneurs I feel excited when I'm sitting there listening to the the entrepreneurs talk I feel inspired I feel we are the same animal the difference between big company and small company is not about Revenue it's about the dream the small companies have the dreams most of the big companies when they get certain size they only have kpi so if you fight only for next quarter how can you survive in such a turbulence times you have to believe the future you have to continue to the Future you have to stay focused as I said to myself early days if there are nine rabbits on the ground if you want to catch the rabbit don't change the rabbit change yourself stick to one rabbit if you have the dream stick to the dream that is what I believe so this is what I I want to say is that Alibaba started 18 years ago we never changed our Dream We Believe e-commerce We Believe internet We Believe by helping young people helping small business and helping Empower women we will have the future the difference between last century and this Century the difference between I.T and DT is I.T Empower yourself DT Empower others when you help others you are helping yourselves this is what we believe 18 years ago 18 people in my apartment when we had this dream where we started everybody say you guys are crazy how can you do e-commerce no infrastructure no credit system no Logistics know this know that how could you do internet we say if there's no logistic that's a building if there's no credit system let's build it that is why we need they need entrepreneurs I remember where we launched the taobao what's so funny when we launched up we thought we are going to have a big business in about one month but for the first five days nobody come here even shopping so the seventh colleague in price in my apartment we have to buy ourselves he said we buy and the first you know the first amount where somebody came to sell no matter whatever he sell we buy them that would tell the son of the centers of wealth this thing really can be able to sell so more people comes out so we bought a whole house of things garbage they're no use but at least we build up the trust where instead of sell we start to learn and we learn the the experience of selling we learn experience of the Servicing today from nobody from nothing we have got from 18 people to 50 000 people from nobody come to sell and buy we got a 500 million more than 500 million users and every day 200 million people come to sell and buy on the Alibaba site on the Timo and taobao we sell things not by Mouse we sell things not by Day we sell things by seconds thank you and this is not only today this is the future I want to tell you 10 20 years later all these things will be natural every day things could be like if you hit the sweet point if your product is good if your service good your products will have good sale because their bill today the whole world is about 1.8 billion people online right and only less than I got 800 million people shopping online We Believe next to 20 years they were adding another three billion people online and and that's the next 10 20 years 60 of the people will shop online so e-commerce is gesture a beginning and which by selling no no revenues and knows nobody come to sell last year we sold 550 billion US dollars and for one singles Day last year we sold more than 1.8 billion US Dollars on eight 18 billion US Dollars one day so this this thing you can never imagine but we said 10 years later every day we may sell 18 billion dollars even at our size today we still think we are small business because we still have the dreams we think our mission is helping doing business easier there are so many small businesses there are so many developing countries there are so many opportunities there there are so many people still not online shopping online sales that we should do so our dream is to make our company the fifth largest economy online we think in the future there will be a virtual economy that will enable every individual every small business they can Global sell Global buy Global Pay Global deliver and Global tour travel around this is what we believe most people seeing is believing but real entrepreneurs and leaders we believe them we see we believe the future then we will see the future so if you believe that you can do it you should continue to do it and wait and fight for at least 80 years if not 18 years the next thing I want to share with you is I think the the whole world most of the people in this world much on the apps made underestimate the big impact of this technology is going to bring to the human beings well as I said when people complain opportunity comes the world is when I was young I complained a lot I say hey you know Microsoft to take away my job Oracle take my way our job because of IBM we can never do PCS so later I realized we should not learn from Bill Gates we should not learn from Larry Harrison we should learn from the grandmother next to my doll how can she make her business so Good by opening a dumpling shop because when you compare yourself to Bill Gates and Jack Ma you feel frustrated but if you compare to the next door person you learn how to do business by details and human being today are facing the fifth largest opportunities of human beings the First Technology Revolution the second technology Revolution the first the technology Revolution released the human human the the body right so we know the machine is more powerful than human beings and the second technology Revolution released the human distance so the playing the the airplanes and the train all go but this technology Revolution released the human brains people start compete by wisdom by knowledge not by muscles this is why I believe women have much more opportunity it should be the leaderships of this century it is it is the competition of care for others it is the competition of wisdom not the muscles right this is what we believe and also I would say in every technology Revolution takes about 50 years the first to 20 years is about technology the next 30 Years is about impercation application of the technology electricity was not invented in America it was in Europe but America made it a big cars was not invented in the USA But U.S are using car make their country on the wheels so this is what we think that the past 20 years is about internet technology internet companies Amazon eBay Facebook Google Alibaba these companies but these companies may not be necessarily still be very powerful in next 10 20 years if they does not continue to be Innovative if continue to be right running fast so who will be the next wave those companies those countries make full use of this technology make full use of this infrastructure internet as an infrastructure they will broom me this is what we we truly believe so next to 30 years are the critical those companies who can use in this internet technology status artificial intelligence their company were booming so the other thing is for the for these new technology comes everybody be careful it's a challenge for big companies it is opportunity for small business because big companies they've been there for for like 50 or 20 years very successful they want to protect for us small business we have nothing to lose so we should learn from scratches we learn from it and I believe in the past 18 years of experience the most difficult thing in this world is to convince and successful people they will tell you oh no we've been doing that for years don't don't tell me internet is works but it's easy and it's good to to help those people who want to be successful so helping young people is helping future believing young people is believing your future what we did in the past 18 years or 15 years ago when we launched taobao nobody want to use in top on Teemo so we try to convince those people who are 18 years old they don't have money they want to buy you know cheaper things and Tiny things those people who are 40 years old they don't buy it they think no no no we don't like it so we said for 18 years people in in China in the older days when we convincing older people we convincing young people but now we're convincing young people we're convincing older people so those 18 years old we wait for them for 10 years when they're 28 they are they will be the future that is why we have a patience for 15 years ago we've been waiting for 15 years until today so that is called the strategy the next thing I want to talk about the trade I'm a fully believer of free trade and globalized trade and I think when trade stops war starts so we trade is not buy things trade is appreciation of the culture of the other side how can you stop a trade people are moving very fast there is one thing for sure a lot of jobs will be taken away because of the artificial intelligence because of a robust don't worry about that people say ah artificial intelligence is going to control machine is going to kill it's going to control human being trust me human being will never be controlled by machines we invented the trains and the cars at that time we all worry about these cars and trains electricity but finally human being can control that and I want to tell you that artificial intelligence is going to create a lot of new jobs but the next 10 years is going to be trouble and I want to say that manufacturing is not going to create a lot of jobs because most of the manufacturers were produced by artificial intelligent robots the service industry tourism is going to create a lot of jobs service is going to is going to create a lot of jobs but when people don't have jobs what are people going to do it's a lot of people worry what are they going to do I tell you at that time most people will only work four hours a day and three days a week but oh how can we surviving I tell you even if you work four hours a day three days a week you 'll be very busy my grandfather working 16 hours a day in the farm he said I'm very busy we work eight hours a day five days a week we think we are very busy so I tell you when you only work four hours a day you know three days a week you will be very busy you will travel all around you will always mobile you were always on the car because normally we only visit the 30 cities in our life 10 20 years later you will visit 300 cities in your life so you're always on the way when you're always on the Way You Are Always Mobile when your own mobile how can you stop globalization it's impossible people love to trade so remember one thing the way trading the formality of trading is completely changed normally small businesses big companies go to the trader shows we small business we don't have a budget we cannot get the Visas we cannot have the time to go to the trade issue the best the trader shows is online in the future it's not an e-commerce it's E-Business in the future there will be no made in China made in America made in Canada in the future most of the products made in the Internet you may design here and sell there and and assemble it here so all the things next to 10 20 years the way we do business is totally different so get ready for that so the distance is not is no longer being issues think about it the questions we got 15 years ago when we do e-commerce in China people say how can you deliver things from Beijing to Shanghai in in the five days how expensive what's the cost of delivery today we can deliver Beijing to Shanghai I mean like three or four hours within 24 hours most of the cities in China will be covered most of big cities half an hour will be covered our vision is that in next to 10 years most of the place countries in the world will be 72 hours so distance is no longer issue sell things from Toronto to Chicago there's no difference between Toronto to Chicago and Toronto Shanghai everything will be delivered within 72 hours because of the new Supply chains things could be even much efficient more efficient things could be much more cost effective so this is what we believe the future this is what we believe internet e-payment Logistics systems data is going to change the whole world a lot of jobs is losing a lot of new jobs were coming up and I want to tell you that for all these small business entrepreneurs remember one thing eighty percent of the small business in the future must be globalized if you are not globalized the company you will never be able to survive easily and if you do not use the internet to globalize not the necessary Alibaba if you do not use the internet to globalize your business you will not have a chance if you do not know c2b because last century manufacturing is about a b2c in the future it's got a C to B consumer to business so all the model is going to change every small business all the young people here think globally think a bit there are you only in the future in the past you only do things in your if you do things in your only small County your small tiny business small business can leverage the internet technology Leverage The Market go across the board think big and think out of the boundary this is a prime minister I absolutely agree with that so it's Say Never Too Late never too late to learn to that Internet is just the beginning e-commerce is just the beginning the good thing about the young people is that we always keep learning one of the reasons people say what's the secret of China grows so fast one of the things that we Chinese learn very much in the past 30 we learn a lot about America if you today go to New York pick up 100 Americans on the street how many of them can speak more than 10 Chinese words very few if you're in Beijing Shanghai you grasp 100 young people and ask them how how many of them can speak more than 20 English words 80 of them that is you'll learn when you appreciate when you're open-minded when you learn from others you make progress so this is I think never too late to the internet internet technology is just the beginning people like me I know nothing about technology the only thing I can use my computer thanks because of mobile I don't have to learn computers the PC the only thing I can send receive emails and browse but I believe technology is designed for people people should not for just for technology for technology reasons the third the next point I want to make talk about China China changed so much it's it's amazing we've got 1.4 billion people and we got 800 million people online and 500 million people already online shopping so we still have 900 million people on the way to online shopping so there are about 300 million middle class and we have a hundred thirty million people travel outside China every year guys imagine can you imagine 130 million people travel all around the world it's a moving country today we have a 300 million middle class we are soon going to have five more than 500 million middle class you have any ideas how many chickens Chinese people eat every year we eat more than seven billion chickens every year it's like the population of a human being we eat more than 600 million pigs every year so it's a huge huge demand and nobody believed the the the the logistic the package delivered we today in China deliver over 80 million packages every day and on the Singlish Day last year we created 650 million packages in one day we believe 10 years later every day there will be one billion 1 billion packages this is all the things that is happening and I want to say that for Canada past 50 years USA is the market today China is the market today China think 300 million middle class is bigger than total American population and it's just the beginning so please learn to business online with Chinese people say ah doing Chinese business with Chinese is very difficult let me tell you doing business with any people is difficult right but there's one thing though I why I like a Canada products I have Canada goose and a lot of my wife buy a lot of stuff from Canada you have 1.5 million Chinese Community here these are your ambassadors of your products they are telling every Chinese oh the environment the beauty the products so we should leverage that and I think if you cannot do business with the Chinese it would be difficult for you guys to do business with other nations that's I believe and you have to learn to business doing things online as I said online business that is not difficult the only build up the trust and one p element one of the secret source of alibaba's success is we have close to 50 percent of employees of women at the internet time women because they care others more than they can sell they the usability is so good they're online they care for the others so most of the we have a more than 47 48 percent of employees of our company a woman we have a 33 percent of the Senior Management are women these people they consider the others so online time e-commerce time when you do business across the ocean across the board I would say think out of the box and so this is something I want to say doing business in China learn to do that when you know how to do business with China you will definitely learn how to business southeast Asia because we share the same culture and also in the next 10 20 years if you do not know how to do online business it's going to be just like 10 years ago if you do want to do international trade you don't know how to speak English is tough but of course when you know how to speak your English doesn't that mean you can do good business the other thing that I want to talk about is globalization is opportunity for everybody I think globalization is only a baby past 20 years the globalization especially the trade is controlled by 60 000 big companies the world was 2018 a lot of companies that are 20 and you know they just focus on 20 of the big companies and develop other countries we believe the world should be inclusive globalization should be inclusive young people should have the opportunity small business should opportunity we hope that every government have free Trader zones for small business there are a lot of free Trader zones but they all design for big companies if we encourage a small business import export they should have the same rights like any big companies within 24 hours custom clearance this is what we think we should also have the same all kinds of textings privilege for small business and this is what we believe and every country should pay special attention to the 30. next to 30 years pay special attention to those young people who below 30 years old pay special attention to those companies who have less than 30 employees by the way let me tell you 30 employees in the industry time is a small business on the digital time they're huge big companies so I want encouraging everybody here that using internet do business with China and whether you do business with through Alibaba or eBay and or Amazon or whatever that is okay this is the skill every small business must have and if you want to open the huge Market China is the market if you cannot find your customer from 1.4 billion people you really have a big problems there right so if it is a big Market it is the way to do business why not have a try Don't Be Afraid don't be scared today we do business it's is much easier than 1 000 years ago our ancestors it took eight years for Marco Polo from Italy to China and 80 years from China back to Italy Today it only takes less than eight seconds you can go to China one minute times think about at that time they're so dangerous on the road today not them don't worry too much about an IP counterfeit don't worry about the Privacy security human being have ways to solve these problems don't worry about artificial intelligence it's going to kill our jobs artificial intelligence new technology will create a lot of jobs we don't have a solution but there is a solution we don't have a solution young people have Solutions early days where electricity was invented people worry about that will kill a lot of jobs people worry about that will kill a lot of lives we know how to control that so be confident as entrepreneur as a small business have a dream stick your dream and be full to your dreams and believe the future and hire as many young people as possible because they are Never Scared today the world is full of scary people oh my this data young people Never Scared what this scares they scare about us we make around decisions we make the wrong policies we'll kill their future so trusted the young people trust the small business build environment build the ecosystem for them this is our future and please take one thing Alibaba will be honored a love to be the gateway to China Alibaba will be the gateway to the global market our mission why Alibaba why we call Alibaba of course Alibaba easier to spell everywhere in the world you pronounce the same the other thing is open sesame We Believe internet is a Treasure Island we should open sesame for everybody every small business and every young people so please take Alibaba as the Gateway we want to enable every small business we without a small Business Without young people without women there will be no Alibaba today so we will continue to do that and we'll continue to work with you thank you so much [Applause]

Channel: Life in Taiwan 🇹🇼

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Length: 32min 18sec (1938 seconds)

Published: Sun Mar 12 2023