Costco Employees Share Secrets

you can always buy alcohol and you don't need a membership for that [Music] hi my name is oscar and i'm a former employee at costco for three years hi my name is oscar with bin s not a z and i'm a former costco employee of about five and a half years my name is sequoia and i'm a current costco employee of about 14 years a manager of about five years and today we're going to share some tips and tricks on how to be a better shopper tip number one the best time to shop at costco would be early afternoon or early evening between like six and seven if you go in the morning it's always full of these like hordes of zombies just waiting for the store to slowly open and make it impossible to shop in go midday because everyone's at work or they're busy picking up kids from school so anytime between 11 to 1 pm i would suggest you guys go around that time as well tip number two you can use your membership anywhere in the world mexico china australia anywhere there is a costco and your current costco member you're able to use your costco card tip number three costco business centers are not just for business owners the benefit of the business centers are their hours you can shop as early as 7 00 a.m roughly to about 6 p.m especially during the pandemic it's always good to shop early and they always open up earlier than the regular costco warehouses they're full of less people and they have better snacks than the other costco's tip number four you can return nearly anything at costco be mindful that nothing is meant to be a lifetime warranty there are certain exceptions also in regards to our 90-day return policy for electronics and things of that sort when i was working at costco i remember people returning happy and chickens half a case of water because it tasted funny and for me that means if i have produce that goes bad right away i take it back and just get a fresh one yeah you can return perishables tip number five items are constantly being moved around oh my goodness i know that it is extremely frustrating you come in you see an item in a certain place you come in the next day and it has been moved i get it it's extremely frustrating for us as employees as well costco has this treasure hunt mentality where basically they like to move things around the store have customers look around for them so that way they're exploring the store and the merchandise and as an employee that was the most annoying thing because when a customer comes up to you it asks you hey where can i find this it might be in the same place you thought it was yesterday or you know what it might be on the other side of the warehouse so it's kind of annoying as an employee having to always have to move the whole warehouse around in products tip number six items at costco aren't always cheaper than they are at retailers like for example markets usually like mark down produce if they're not in season or they're running out but at costco everything stays the same price when it comes to that we also have additional services that are available for all of our members from auto buying rental cars water delivery most people don't know about those things so dig deep and trust me it's worth it tip number seven if you buy an item before it goes on sale you can go back to costco within 30 days and get a price adjustment costco is really looking out for you the customer they want to make sure that you're happy at the end of the day so you don't have to worry if you buy something and you see that it goes on sale you can always take your receipt back and get the refund tip number eight if you hear a bell go off in the deli it means a new batch of chicken is coming out rotisserie chickens are one of our most popular items they're amazing you can smell them fresh as soon as you walk in nearly i feel like it's costco culture to like eat the rotisserie chicken just because it's so good super popular super delicious juicy flavorful i advise you to check it out tip number nine if you see a price that ends in 97 it's something that has been marked down because it didn't do well and the customer is getting the best price possible at that point so if you see a 97 buy it because that is the best price that you will find tip number 10 if the price ends in 0-0 or 88 cents it means that it's a manager special although it's a good deal be sure to look them over before you pick it up because you don't know if it might be returned or it might be damaged and that can happen in various ways tip number eleven if there's an asterisk on the price tag it means the item won't be coming back this applies a lot to seasonal items whether it's like halloween time or thanksgiving time you usually find a lot of decorations that have an asterisk because they're only seasonal so just make sure that you keep an eye out for that because then that means that we won't be restocking it again tip number 12 almost everything goes on sale eventually so if you don't see something you're looking for just hang tight it'll typically come up on another coupon miller just be patient tip number 13 the farther you walk into the store the better deals you'll find if you notice at every costco their best-selling item toilet paper is in the back of the store that way it gets all the customers from the front of the store to the back to explore everything that's going on what you want to do is avoid the front because it actually has the highest markups but the further and further you go into the store or the center of the store you'll see some of our seasonal promotions and things like that tip number 14 if you don't have a membership there are still things you can do and buy for example you can always buy alcohol and you don't need a membership for that which is always great for those college students who can't afford a card just go there buy your alcohol call it a day also just a tip if you don't have a membership of want to go buy other things you can have someone buy you a costco gift card and you can use that to shop in the store until it runs out tip number 15 technically the samples are unlimited costco encourages all of the vendors to give samples or as many as they want what you don't want to do is upset the little old ladies that are giving you these samples so just be mindful of the people around you we love for you to try the items before you buy it costco wants you to be completely satisfied tip number 16 some shoppers are actually undercover security agents looking out for people trying to commit staff or trying to damage the warehouse in some shape or form so just one person comes in dressed up as a normal person walks around they actually look a little bit shady half of the time because you just see them like casually like looking at the items and then looking over at people they don't do a very good job at it because i can always spot them out whenever i go to a costco so if you're walking with your car the person next to you might be a secret shopper it might be on to you if you're trying to steal something so don't steal thanks for watching i hope these tips and secrets will help you be a better shopper at costco when you're not trying to kill each other over toilet paper i'm like i'm not gonna wake up and stand in line for two hours to buy toilet paper like this is ridiculous [Music] you

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Views: 1,419,789

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Id: MmG84E0hu58

Length: 6min 53sec (413 seconds)

Published: Mon Jun 29 2020