At the Hotel Conversation : Hotel Reservation and Check In

[Music] at the hotel conversations part one [Music] good morning this is the shining hotel in london how may i help you hi this is the shining hotel in london right yes we are sir how may i help you i would like to have a reservation for the next weekend sure i'll connect you to the sales team please wait for a second this is shining hotel how may i help you hi i would like to have a reservation for the next weekend please give me your detailed staying time sir from friday to saturday so it will be from the 13th to the 15th of this may right yes how many rooms do you want to book sir only one my girlfriend and i so it's going to be a room with one bedroom what type of room do you want to book sir we do have a standard room deluxe room and sweet for a couple plus we have a cabana room villa and penthouse with more facility convenience and services that will bring the best time for you and your girlfriend sir [Music] sorry i'm french and my english is not really good can you say it again and slower sure sir i mean what type of room would you like to stay in our hotel our rooms have a lot of types with different prices that can comfort you ah the room i will stay a room for couple about six hundred dollars so i think the deluxe room will be suitable for you sir it's 535 dollars per night and for a deluxe room with a view of the square and balcony it will be 550 uh maybe i will take the balcony five hundred and fifty dollars that's good including vit yet this price doesn't include the vit and service chart our service charge will be seven percent does this room include breakfast yes it's a full continental buffet every morning free airport shuttle service and the use of the hotel's facility like pool and gym center are all included so it includes a buffet in the morning yes and you say you have a free bus to the airport right yes sir free airport shuttle for the two ways after reservation you can give us your full name flight number and your arrival time and we'll take you to the airport wow that's great okay i will take that room what time for check-in and check out well check-in for you on friday can be anytime after 2pm and checkout will be on sunday before 12 pm we will arrive around 10 a.m and i remember um it takes about 30 minutes from the airport to your hotel right that's right sir so you'll be at the hotel at 11am we can have you an early check-in sir early check-in that's great thank you you're welcome sir i will make your reservation now please give me your full name sir ben abraham can you spell it b b-e-n and a-b-r-a-h-a-m and is this your phone number yes this is my phone number great now i'll need your credit card information to reserve the room for you my credit card is visa okay yes sir it's nine five six two four one five two zero what is the name of the card holder [Music] i mean who does this visa card belong to it's me and your email please benben11 gmail.com alright mr ben your reservation has been made for three days from the 13th to the 15th of this may a deluxe room with a balcony and view of the square you will have an early check-in at 11 am on the 13th of may without any charge and will be taken to the airport at 10 am is your flight from france to london that's right noted we'll send you a reservation through email with the detailed information thanks i'm glad i could help you today is there anything else that you need at this point [Music] i mean do you need any other information that's enough thank you you're very great it's my pleasure we'll see you in the middle of this may mr ben have a nice day [Music] good morning welcome to the shining hotel how may i help you yeah i have booked a room i'm ben abraham so you have a reservation for a room under the name of ben abraham right yes let me check on it mr ben we already have your credit card information on file so if you'll just sign this receipt along the bottom for staying in three days in a deluxe room please it includes a buffet morning and bus to the airport right that's right sir and the price is also not included a mini bar in your room as well as the room service you'll find a menu in your room with a price of each additional service okay here thank you sir here's your key your room is 413. to get to your room take the elevator on the left up to the fourth floor then turn right once you exit the elevator and your room will be on the right hand side a bellboy will bring your bags up shortly sorry can you say it again yes sir i mean you can take the elevator right over there can you see it i see and then you can go to the fourth floor turn right when you get out of the elevator okay after turning right you'll find your room on the right hand side oh okay i got it and about your bags a bellboy will bring them up to you right after okay thank you by the way my girlfriend and i came to the city for the first time can you tell us some places to visit of course sir we also have a booklet for guests to visit the city and this is the first time you being here i recommend you to go to the buckingham palace garden it's one of our famous places really suitable for a couple like you and your girlfriend usually this garden has a fee to visit but not this year it's open for free oh great thanks and you can visit the tower of london it's one of the world's most famous buildings with more than 900 years old this is a place full of ancient beauty and historical significance so it is a famous place right absolutely well all of the famous places in the city are included in this booklet including the distance from the hotel to there as you can see right here for visiting you can ask us to call a cab and if you want to walk you can ask us for the directions thank you i also want to visit the sherlock holmes house i am a fan oh yes it's one of our famous places too only 10 minutes walking from here really close to our hotel and easy to go there great maybe i'll ask you later yes of course madam okay thank you for your advice see you later you're welcome have a great trip in the city [Music] you

Channel: English Speaking Course

Views: 945,175

Keywords: english speaking course, at the hotel conversation, hotel english, hotel resercation, check in hotel, english conversation at the hotel, english conversation practice, english speaking practice, learn english speaking quickly, learn english speaking everyday, learn english speaking practice, english listening conversation, english listening and speaking, english listening and speaking practice, learn english conversation youtube, learn english

Id: G1FoU1p1YPI

Length: 10min 23sec (623 seconds)

Published: Thu Nov 11 2021