What I Learned As A Hiring Director At Deloitte

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my career before i started my wildly successful career development company dream career lab was as a hiring director at one of the biggest companies in the world actually the biggest consulting accounting professional services company they're called deloitte and they make about 50 billion a year you might have heard of it so being in that position right hiring in the global hq that i worked at which was uh in new york in the rockefeller center you kind of pick up a few things you kind of learn quite a lot about the hiring process right when you're part of the hiring team so i wasn't a recruiter i wasn't a member of the hr team i was actually a core member of the consulting team in my department right and i was also i also had a lot of influence when it came to hiring and as i said i learned a lot of things so in this video i'm going to cover kind of the four biggest key impactful things that you should know from the inside right from me being in that position if you want to get hired into a great company actually any company any great position because all companies have these same issues and these same things that they have to go through so the first one and what people might you know struggle with is the fact that we used to find it quite difficult to hire good people right key distinction here not college grads and right i actually our business doesn't doesn't help college grads and people who are very early in their career because it's oftentimes unfortunately it's about the college you attend and those kind of things right is it fair no i completely disagree with it but it's definitely we're not here to change that right i believe it's going to change over the next few years with online learning and all that stuff but it's not for him to talk about today what i'm here to talk about is when you get a bit further on in your career when you've got 5 8 10 years all the way up to 30 years of experience we used to find it really really challenging to hire good people at that level why was that essentially nobody thought that we would hire them it was a catch-22 situation it was a chicken and an egg problem right people thought well companies like deloitte all the best companies that i would like to work for they don't hire people apart from college grads right i've never got any chance so we'd never get any applications we'd never get any people actually coming along saying hey yeah i want to work in this department particularly for the smaller areas right particularly for the more niche services that they offered people oftentimes didn't even know they existed how can you apply for a role you don't even know exists it's pretty challenging right so that's the first thing so if you've ever been held back from going out after your dream role because you think well they're not going to hire someone like me you're wrong they will and so you need to take that mindset of oh i can't do it you know pull out of your head and dump it in the trash can because it's not serving you it really isn't the next point point number two is the fact that actually applying for these roles is never the best way of doing things i talk a lot in my other videos about the hidden job market right and the reason i talk about is because i've seen it firsthand right i've seen it now so much with you know we've had more than 2 000 clients who've had success with with our method the reverse job search method i've seen it firsthand so many times now but historically when i used to work at deloitte i saw it every single day i saw it peeking its head you'd have people who had never applied for positions getting hired and they did it all through building relationships with key people now building relationships with key people is it's not easy if you if you right okay let me rephrase that it is simple but it's not easy unless you know the step-by-step process that you should take most people think well i don't already know someone right they're not already in my network i don't already have this relationship so i might as well give up there's nothing i can do again completely wrong the answer actually is having a methodology for going out and building all these relationships the same way that sales people do right if you go into if you go into a new role if you work in sales you'll understand what i mean you go into a sales role and you have to you know build up your book of contacts really quickly otherwise you're going to get fired in the first month it's exactly what you need to do when it comes to trying to secure your dream job because no one else is going to do it for you recruiters don't care about you right executive search firms they don't care about you no one cares about your career except you so you need to treat it the way a salesperson will treat their their new book of business that they that they're getting hold of right when they first start in their um in their sales job it's so so important that you understand this and the next two things i want to talk about were interview or involved with intuition so the first one and this is really funny and people just don't get this is the fact that the number one thing that you need to do in an interview is not answer questions it's not showcase your amazing technical knowledge it's very very simple you need to get on really well with the interviewer or interviewers right it's a little bit hard with a panel interview but when you're one-on-one or in a small group with people right you need to be building a very positive strong relationship with that person all those people very quickly right if you get on well with the interviewer your chances of being hired are exponentially increased it's almost it almost never happens that anybody gets fired if they do not get on very well with the key person in the interview chain right what we're talking about here is oftentimes you'll be interviewed by three five different people at a company either in a panel individually there'll be different rounds of interviews but the end of the day there's one person who's going to make that decision right maybe two there's one or two people who are going to make that final decision all the other people interviewing you are just to check that you don't do anything crazy right if you start saying something racist in one of the interviews or you know something like that that's what the other interviews are for it's kind of to get that group understanding of what you're like and to check that you're not doing anything crazy but overall there is going to be one maybe two people who are actually going to make that final decision that's what you have to understand and that is key because if that one or two one or two people like you and really get on with you they'll hire you almost nothing else matters right because you cannot train behaviors you cannot train personality you cannot train the ability to build relationships you can train skills you can easily train those kind of things you cannot train the other side so it's so important that you do everything you can to be the kind of person they'd want to hire and there are ways that you can develop this very quickly right again something that we teach our clients but just remember this that it's not about going in and do all these interview you know tricks about what how you answer a certain question that almost doesn't matter what matters is being that person that they want to hire and then finally when it comes to interviews there's another thing that people don't understand right i've talked to people and i've got them myself many times i've undertaken 500 interviews probably um and there's many times that i got um a thank an interview thank you note an email saying james great meeting with you during the interview about a week later right way too late then almost always the decision to hire you or move you on to the next stage of the interview process happens immediately after the interview so what will happen is the people interview you whether it's the panel whether it's a you know a few people in one day or it's just one person right they will decide there and then or a few hours afterwards when they get back together whether they want to move you on or whether they want to hire you why do they do that because that's the time that they're going to remember you they're not going to remember you a week later right they're not gonna remember everything you said three days later two weeks later whenever it might be they can remember everything immediately and they're gonna form that opinion and then they're gonna act on that opinion sending a thank you note or anything else that you're going to send should be done immediately otherwise it's pointless it's completely pointless because they will have already made that decision and the only thing a thank you know or anything like that can do is you know can be the difference between the tiebreaker so they get a great email from you after the after the interview and the other person who is kind of neck and neck level with you doesn't send anything that can be the thing that pushes you over the edge so you have to understand that because it's so so important and most people just don't understand any of these most people just don't even understand that the hidden job market exists they don't understand that the call to passing interviews is not about the questions you answer and all those other things it's about how you engage and interact with the interviewer on a personal level and if you do understand these things then congratulations because you're going to find it so much easier to get hired into that role that you want to get hired into and this is the thing i teach my clients every single day right it's the core components of the reverse job search method it's not about saying hey i've got these skills and these experiences now which box do i fit in i can find on a job board right that's not the way of doing things that's not taking your life and designing it the way you want to so you can achieve your goals right that's just the scattergun approach like throwing spaghetti at the wall what you actually want to do is you say these are my goals right this is what i want to do based on my goals this is what i think will fulfill me and give me the potential to do more right higher income levels if that's what i want now given my experience and skills etc how do i make it happen that is the reverse job search method and everything that goes along with it hey and if you if you if you don't know this i have rece if you didn't know this i've actually written an amazon bestselling book which goes into detail about how the reverse job search method works covers the four things that i just mentioned then including a whole load more as well um so if any of that resonated with you then i would go ahead and there's a link below this video click on it and you can see the book it's actually on offer at the moment and also click the subscribe button on this video because i release a lot of content all about the same stuff about doing things completely differently which if you're somebody who has five eight ten years experience plus all the way up to you know your near retirement then this is how it works for you right it's totally different for you it's not the same as what as how it works for college grads and entry level people it's very different for you so make sure that you understand that and then you action the things that are going to actually make the difference for you and not worry about your resume and all those other things so much so check out the book hit the subscribe button and i'll see you in the next video
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Channel: James Whittaker - The Ambitious Exec
Views: 153,811
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Length: 11min 14sec (674 seconds)
Published: Tue Apr 06 2021
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