Hi and welcome to this, The Tech Geeks video. Today we're going to be asking
the question What do I need to run Ubiquiti Cloud Gateway
Ultra? - Quite a mouthful. So let's start with
What is the Cloud Gateway Ultra? This is the Cloud Gateway Ultra. It's really simple. It is a multi-WAN router with the Ubiquiti controller
built into it. So let's set the foundation here. To run Ubiquiti Unifi hardware we need to have a controller
of some type to manage it. This can be the app
download on a mobile phone, this can be software
you download on your computer or it can be a device that runs
one of the Ubiquiti OS applications. So it could be a UDM SE, a UDR, a UDM Pro, all of those types of things,
Unifi Express, for example. They are all different components,
but the main component that we need to run is called Unifi Network
that covers the switches, the access points
and the Ubiquiti routers. The problem
we have when we download the software or the app on our phone
is it's linked to that phone. So if you've done this for your parents
or done this for a client, when you move away, they can't change the
config without access to that computer. So ideally we want the controller on site. Up until recently, there hasn't been
something that we can do easily on site that's cost effective other than maybe
buy the Cloud Key Gen 2 Plus, which has a hard drive built in and it might be overkill for what
that customer needs. We saw the Unifi Express released recently
at the point of recording this video at the beginning of 2024,
which is an access point, the Unifi controller application, it runs that as well, and a small router. This is the one we've probably been
waiting for, the Cloud Gateway Ultra. Why? Because in this is Unifi Network,
so this only runs the Unifi Network, it has their storage built into it so we can't run Unifi Protect or Unifi Access, this is just Unifi Network. So access point switches and routers. This is a multi-WAN router so we can have
two WANs plugged in, one for fail over. All right. It's
not a wireless access point. All right. But we do have a little switch
built into it as well. So that is what
the Cloud Gateway Ultra is. Okay. So in the box, What did you have? You had a power pack. All right. Depending on which country you are
in, should have been changed. We’re in Australia
they come with a European, but we swap it out for an Australian power pack,
you will have a small Ethernet cable. All right. And the device itself. So let's get this plugged into the mains so we’ll just plug that in over there. All right. And I'm going to grab one of my Internet
facing connections here and plug that in
to the WAN port of the device. So as you can see on the bottom,
we've got our power in here, our USB-C, our WAN,
and then these are our LAN ports. So this goes out to my router. So I'm just going to plug that in there
and I'm going to plug the mains power in on this side. And what we should see, once
I plug that, turn the mains power on, hopefully in a moment we will
see something happening on the screen. All right. As this actually starts up, there, you can see the U is starting up. All right. And I'm just going to switch on over here
to my mobile phone and hopefully record what we see
going on here at the same time. So that's just going to sit there probably for a little bit. Often notice
for 3 or 4 minutes, sometimes these devices take to boot,
but I'm just going to put that down to the side and we've got recording
running here on my phone. You want to get the app. All right. So here's a few things
you need to have logged in to unifi.ui.com and
created yourself an account there. This is part of
what's called an OS console. So it will report back to that. And so we need an active account
in that. You will then install the Unifi Network
app on your phone. All right. And have logged in. All right. I'm going to add this to probably one of our new accounts shortly. All right. But I've actually logged
in to my Spinel account. This is actually where I have
all of my things set up. Let me just show you
the front of the unit. It's progressing very slowly. You can see it's just got a little
indicator there going on in a few moments. What I'm hoping will actually now happen is that the Bluetooth beacon
in this device will actually start up. All right. And on my mobile phone here, it's going
to say to me it has found a new device, so just
need to be patient while this bit happens. All right. And then we should be able
to connect to it and get going. All right. As you can see. So if we have a look
at the front of the device, it actually says, I don't know whether it'll show
on the screen, ready to set up. All right. And on the device on my phone
here, I'll show you on the video
recording as we go through. It's actually saying waiting to adopt. So I'm just going to choose set up and it's
now going to connect to the device. It will probably ask us
which Unifi account we want to put in. If you're not already in that Unifi
account and it'll ask us what we want the name for. I'll just call it the Cloud Gateway Ultra,
because that's just as easy to keep it as it is. Right? So testing my internet speed, it's already, I'm on a 500
meg internet connection here. We would expect this
probably to give us at least a gig. And I hope to show you a little bit later
on some speed tests that we've done just so you can see what speed
we can test this at as well. And we'll put that up on the screen. So it's just going to go through and
test what's going on there. All right. And hopefully once it's done that,
it wants to know what it can set all the profiles up
we can have next, setting up the OS. All right. And it's just reminding me I can find this
in unifi.ui.com as well. So what's the idea? Log into unifi.ui.com,
you’ll see your controller there, so that means you can access it
from, as long as this is connected to the internet,
you can access it from anywhere. All right. So you can actually see on the front
that it's now just said set up is complete. And we can say, now go to the dashboard. This is really the main thing
that we are already there. So it's now going to go
and probably do a firmware update. The controller now is ready to go. The routing has happened. We've seen that the Internet,
if you're setting up this for the first time,
can I suggest that you do it this way? You plug it in to your current internet service providers
router and get it running. Why? Because this by default will have a LAN
IP address of 192.168.1. something or other. The likelihood is that your ISP
is probably giving you on the LAN side something very similar,
especially if you're on StarLink. So let's get this connected to your current router
to be able to get it online and working. Once it's got online and working,
then you can go through and change the IP range to something
that won't conflict with what's going on. So I'm just going to wait for this to run through doing the firmware update
and come back to you in a moment. And I'm going to get a couple of other items ready
that we can maybe plug into this to adopt. At the same time. So as you can see,
it has come to the completion of that. All right. Might be able to just see on the screen here
if I keep it out of the light a little bit. There you go. That is actually starting to show you more useful information of download and data
that's going through it. All right. So I can now click to Go to Dashboard. We have now created
or got this to the initial stage where everything is basically working
and functioning. There are a lot of settings
that you can go through in this, and I will show you some more of those
in a little bit when I jump to the computer
to show you the speed test and a few other bits
and pieces running on it. But most of those are actually now done
through settings if you want to, and you can work
all the way through these. So what I'm going to do
is actually run a wireless network. So we've done our basic bit of routing. I'll show you how to change some of the IP address settings
and stuff like that shortly. But I want to actually just show you
how to add another access point to this. So we're just going to create
a very simple network called The Tech Geeks. All right. I'm just going to put a password in here. All right. And add it. So that is all I've needed to do
to add a wireless network. Now, this router, this
this here is not a router, sorry, not a wireless access point. So we need to add an access point. So I've actually got on the bench
here an AC Pro it is, access point. I'm just going to plug that
in using a PoE injector and then plug that into one of the extra
switch ports on here. So this runs out from my PoE injector. Probably won't be able to reach
that there. And I'm just going to plug this into
one of the other spare ports that I have on here. So I've just plugged that in. All right. And I'm just going to tell it to boot up. So I'm just going to supply
apply some power to it. And I can actually now go back to devices. So what you see in here,
we've got a number of different devices at the moment. We've only got our Cloud Gateway
that we can manage from in here. It shows you what switch ports and
everything else are connected on there. The light LEDs have gone out actually because I'm
recording this before 8:00 in the morning. I'm waiting
now for my access point to power up. And once that power is up, I should actually see it in here
to be able to adopt it. So we're just going to give it
a minute while it starts up. All right, so actually while I was waiting, it's just at 8:00
and the LCD screen, just show you there hopefully, has come back here. All right. Has actually just come back on again. There you go. All right. But it just took a couple of moments
as well for my access point to boot. It's now booted. And if we actually look in the app,
we can see it's pending adoption. So we highlight this
and we choose adopt a device. What does this do? This is now going to send the config
that we've set up for the WiFi, the WiFi name and everything else
is going to push it to that device. In fact,
what actually happens is the access point collects it from the controller
and regularly checks in. So that will now go through
and once it's done it, it might decide
it needs to do a firmware update as well that will actually go green
in our list of devices here. And we'll actually be able to see
everything is set up and running. Now what I'm going to do is I'm actually
going to switch over to the computer and actually show you
some of the other bits around the console because it's a little bit easier
now to access it that way round. I'm going to add in a second Internet
connection and we're going to watch that when we unplug it
and see how it fails and works as well. All right. So hopefully this is going to be useful
just to walk you through now these final steps. This is really how you've got
and got it to a point where it is actually all working
and you could now take your current ISP's router out
and plug that in. Let me just show you, you might have actually some settings not in here. On the WAN side. So let me just go back
and we go to Internet. So just so you can see I've used the app,
go in to settings and Internet and we've got a primary Internet
connection here that you can see. We can go into. We can choose it to have manual or
maybe we've been given a VLAN by our ISP. Maybe in fact
we're getting our IP in details. We have to send what's called a PPPoE authentication so we can again
put our username and password that we've been assigned
by our ISP in here. So what I like to do is I do like to try and set these up already
connected to a router that works so that I know I've got the config
and everything working. Do be aware of that difference in IP
ranges as well to make it work and you might have to plug in
to the LAN side to make some changes. And I'll show you a little bit of that
in a moment on the computer. Do remember that if you're here
in Australia and you've got a provision, maybe it's fibre to the property
or something like that and you're going to swap this router out
for some ISPs, Internet service providers, it can take up to about 30 minutes
for them to realize that a specific router
is no longer connected to the network. All right. And so sometimes
when you do change it over, you’ll think, “oh, it's all,
it's not working, it's not working.” Often
you have to wait for about 30 minutes and you will actually find then
that your box on the wall has realized the router has changed and will then start providing internet
to your new device as well. So let's hop on over to the computer
and I'll show you the next section of what we're going to do. Okay,
so I've just hopped on over to my PC. Essentially,
all I've done is I've plugged a computer into one of the spare ports
on our Cloud Gateway Ultra. So it's picked up an IP address
and I'm recording a session on this. So our first thing that we want to do
is maybe know what IP address we need to connect to. If you're not sure,
then we look for the gateway. We can run this command called IP config
from a command prompt on your computer
and we're looking for this IP address 192.168.1.1. So let's start up a browser. Let's go to 192.168.1.1. All right. And it may have prompted us
that the certificate wasn't secure, but that's okay. You're doing this on a local network. It's just because it's not issued
by an authority, it doesn't matter. It doesn't make any less secure. You might think, “I don't know
my username and password.” Well, your username and password currently
is actually the username and password that you use to create
your unifi.ui.com account. All right. So if we log in with those details,
they'll bring us into the dashboard. Very similar to what we see in the mobile
device itself. We just see it laid out
very slightly differently. So I'm just going to walk you through some of the few basic
things that I like to get right in this, and then we'll actually look
a little bit further from here again. So console settings,
you've got options to run in back up. You've got options here
to change your local timezone. We've enabled remote access,
which is fine and we've got options to factory reset and move ownership
if you want to as well. So those are very basic. Here's your night mode. This is where it turns the screen off. All right. And doesn't turn it back on again
until 8:00 in the morning. So that's one good place to go
if you don't want to panic yourself in the morning that you've broken things.
Unifi devices. This is actually the access point that
we adopted earlier and admins and users. This is our first starting point. So at the moment you only have
a unifi.ui.com account. What you might like to also do
is choose and add a local user in here. All right. And if you create a local user
and give it super admin access, if you choose this option here, restrict to local access only and you can
now create a username and password. So maybe we had tech geeks. Okay, so evidently
it wants some certain things in here. So let's maybe make that capital T. All right. This will be an account
that has access locally. So when I add this user in,
when I came to this screen a minute ago, if even if I'd broken or lost my
unifi.ui.com account, this user would be my super user
and I could actually log in and actually use this to set up the devices
and manage the device. So that’s our backdoor.
You can also do clever other things. You've got friends and family
you'd like to invite. You can click
on here and you can put their email address in for their unifi.ui.com account. It does mean that when they log in
then to their account, unifi.ui.com, they will actually see your controller
and can access it as well, can be useful, especially if you're doing some things
for maybe customers or other families and they're gone. As you can see, the only application
this runs is Unifi Network. InnerSpace is all about mapping out the walls
and everything and working out where your WiFi is properly
so that can be quite useful as well. All right. So that's basically our bits
to do with the console. You can do your backups
and everything here if you want to and push them some of the time out
into unifi.ui.com as well. Then we have our Unifi Network. So this is very similar
to what we were looking at in our app. This is our dashboard. Our dashboard shows you everything
that's actually going on. If we go to devices and go into devices,
here's our access point that we added earlier. We can see everything about it. Can maybe go into settings and change its name
if we want to there, change how it's operating, turn its LED on and off
and all of those bits and pieces as well. Then we come down to settings here. All right. And in settings we've got our WiFi,
which we set up using the app, but you could have done from in here
if you'd wanted to. And you can make changes from this
if you want to and you can go into it and change what you
want to be set up, change how it works, all of those type of configs
you might want. Then in networks, networks, we could create VLANs if you
wanted to try and do slightly more advanced networking,
you're going to do it that in here. Not going to really cover that
in this video, it's not so relevant. And your internet.
All right. That we talked about before. So at the moment we've got
a primary Internet connection here and this is set up in this way, but we can actually configure this
if we want to by clicking on it. It's picked up an IP address
automatically, but we could have chosen manual and set a whole load
of different information in there. So I talked about showing you
how this resulted with a speed test maybe to start with. So we have something called iPerf,
iPerf is a little server that we run. Now, we've only got this
on a 1 gig connection. All right. So when we do this speed test,
anything that's close to 800 and above, 880 meg a second and above,
generally allowing for overheads that you have in networking
and the limitation of a gig port, that will show us that we generally can do
1 gig a second. So if we just run this command,
which hopefully will run for us, it’s going to create five streams
and it's going to give us some idea. So 829, 835, 861, 845, 888. So that gives me an idea,
we can run it again to get another idea that really without any security services
running, because we can in turn on intrusion
prevention, there's a 904 in there, we are getting really a gig a second
through this device. So it is actually operating in the way
that we would expect it to be. What I want to just talk to you
a little bit about is security. So security in here is about suspicious activity,
if you want to. So let's turn on suspicious activity monitoring
and leave it in the automatic stage. So this is looking for intrusions, this is looking for things that really we wouldn't
want to be running on our network. This involves CPU and RAM. All right. And as a result, will generally restrict
throughput. Now, please do understand this. This device does have a 2.5 gigabit
per second uplink. If you have a faster Internet connection
that can make use of that, you will probably see results faster
and probably over the gig from what I'm showing you at the moment. But the limitation,
when we have a gig connection, we have all of us testing and switching
takes a bite out of it. The hard drive speeds of the testing
take a bite out of it. And that's why we aim to show you it closer
to that 880 to 900 and above will show us
that it's really doing a gig. But what I want to show you, this, is when
I turn the security services on. Let's run that test again. All right. Let's see what we're doing. So 808, 766,
830, 845, 805, 875, 788, 710. All right. So it is let's run it again. We're getting less of those high eight
hundreds. We are getting a little bit more between the high seven hundreds
and the low eight hundreds. Now that means that the security services
are taking a bit of a hit. The reason it goes up and down in speed is that it's trying to decide
if it's a threat or not. All right. So in general,
we you know, we've just transferred almost a gig of our information
in that period of time. So you have to remember that actually that's quite a lot. So over a bit of time,
you won't necessarily see this impact, but you probably if you've got security
services turned on, I would think that you're probably
not going to see a true one gig connection
running there just from that basic test. But this is a very basic test. It doesn't allow for normal usage habits. We're still seeing 914 there, we're still, so we can see it does fluctuate probably when it's worked out
whether something is a threat or not. So I think you're going to still get close
to a gig. You lose maybe 40 or 50, meg a second with security services turned on in auto,
obviously you could set this in advanced and you could hammer this away
a little bit more. So do be aware. It will have a little bit of
impact on what you are doing. So that shows you a little bit more about the security services
and throughput that we would see. If you've not used to the controller
at all, here, give you a idea. This is how you see
and you can see applications and different devices
that are connecting. In our topology it's going to show us
PCs and access points and how it's all actually
lined up together, which is quite useful, especially when you've got
actual end devices and what they're doing our device list is all of our devices
that we have that are Ubiquiti devices. Remember this Cloud Gateway Ultra
can control up to 30 Ubiquiti devices. So that's really useful. And in clients we can see what's going on,
but we can do more than that, we can click on these
and we've got options to rate limit them and rename them or names
that always know what that computer was, for example. And then we've got settings down here, All right. In settings,
we talked about this. We went through all of the different
options in here of your WiFi networks. And you do have an option in here
where we might have something called sites,
but we’ll have a little look if we've got that option in here, sites
really allows us to restore some of the backups that we might have. So some people have asked a question,
can we bring across our previous configs into something like this? Well,
I would hope that you would be able to if we come back out here
and have a little our console settings, it doesn't immediately
look like we have the options that we would see before,
which is called setting, sites, sites allows us to set up multiple different WiFi interfaces,
if you like, or networks, one for a granny flat, one
maybe for my business, one for my home, and run them out, off the same controller
as individual applications. So we don't seem to have immediately that
I would expect it to be in here if it was so I'm just having a little look
to just see if there's anything in here
to show us the site manager. But it's not something
I can immediately see. Doesn't mean that it's not here, but let's have a little look and see. Obviously, if we go into this,
do we have any other options in here to export the config? No. So all I can really see is the actual way
to export the config, right the way back at the beginning,
under system for instance, we might be able to do
or under backups here. So it would depend on whether you have what type of backup file you have by
the looks of it. So let's have a little look
and see what it's looking for it. So it's looking for a UNF file,
which could be likely. So you could potentially export
a UNF file of your current sites that you've already got in a Cloud Key,
or something like that, and you may
well be able to import that into here. Like I said,
this is only a quick brief look around, but that's where I would expect it. This is not
this is about Unifi Network in here. It is not about the actual system
which is back here where we're doing a backup and
that's actually of the whole system, including the firmware
and everything else. What we're looking at is actually
in this device and its setting. So it doesn't look like we can maybe
have necessarily lots of multiple sites can change it 24 hours here,
which is a little bit more useful. But let's just have a check in here. So this is really just
what's going on in backup. So it looks like
it's going to manage a single site. But if you've got a single site, you can go into sites in your current
controller and choose export. That should give you a UNF file, which you should
be able to restore into here. Now, the other thing
I was just going to talk to you about is your local networks,
and then we'll do a fail over test. So if you have Starlink or something
like that, you will have to configure this router
and you'll probably think that it's not working because you will have plugged the WAN into Starlink
and your LAN into the computer in now. And you would have tried to get to
the Internet and it wouldn't have worked. That's because your StarLink runs
in the range 192.168.1. and your device here on the LAN,
as you can see, runs in the same. So you need to plug a computer
into the LAN port of your Cloud Gateway Ultra, go into the interface
like we've done now and come to networks
and look at your default network. All right. And we can now change
what's actually going to happen in here. So I turn auto scale off. This is the IP address
of your actual device itself. So we might now change this to 2. All right. You'll see down here
it's changed your IP range as well. And then you can hit apply. And what this will do is actually
re-IP the LAN interface of this device. This means that the IP up here
will change. So you'll probably think you've broken it,
but you need to now go back to, in this instance, 192.168.1.2 to allow you back in. But now your IP range on the LAN
interface, the bit that you connect your computers
to on the Cloud Gateway Ultra is different to what you have
from your ISP router or your Starlink router,
and as a result, routing can happen. All right. So that's probably one of the changes
you will need to make if it doesn't seem to always look like
it's going to work for you. So now what we're going to do is we're actually going to add
in another Internet connection to this. All right. And then show you the fail over
for that working. So I'll just quickly pause the video
while I plug that cable in and I'll come back to you in a moment. Okay. So I have
plugged another Internet connection into Port four of the device. So if we go over here
and actually have a look, I'm happy to leave this
because I didn’t want to change it, you’ll actually see that Port four
has come up. It's actually quite clever in the fact that, it what it works out
is that it is from a different Internet connection or, excuse me,
it's from a different connection or a different IP range. But Port four is the one that
I really want to use in this instance. So I might have to actually give the unit
a few moments to change because I had to just change the IP
range on it. So this possibly hasn't actually picked up the IP range that I need it to, but hopefully it will pick up
its IP address in a moment. Okay. So Port four is our fail over
port, as standard it sits there as disabled as you can see. So we're going to drop this down
and choose which port we're actually going to use
as our secondary. So let's enable that port and we'd hope that it can actually do this
and hopefully in a few moments will actually show us
an IP address in here as well and hopefully show it as active. All right. So we're just going to watch
and see what's happening. There you go. So it's gone to active. I'm hoping that it will pick up now
a different IP address. All right. So we'll wait for that
just to become active. We then have some options in here. We could run automatic speed tests
if you want to, to allow it to work out what speed
it can get down each Internet connection and we've got options here of are we setting
this is a fail over or is distributed. What does distributed mean? Maybe you've got
two different internet connection speeds you want a primary put
everything over the first one. But if you over utilizes the second,
you actually want to push it over onto the other one. So you could set the weighting
between the two if you want. Really what I'm interested in in
this instance is failover. We can see
this is now picked up a different IP. All right. And we're actually active. So how are we going to show
that this is going to work? What we're actually going to do
is the following. So we're just going to run a ping. All right. So we a ping is just a
asking for a response from a server. We're going to ping Google server. All right. We're getting 15 milliseconds down
the connection that we've got. And we can see that it's active. What I'm actually going to do
is simulate the unplugging of the cable, because I'm actually going
to turn the switch port off that it's connected to. So I'm just going to push that to off now. Just 2 seconds. All right. It probably will take a moment. So we're in a moment.
We're going to see this Internet connection drop and the idea that should happen,
it should drop. And then a few moments later, we should see it try and reconnect up. So let's just have a little look
and see what's happened on this. Now, the way I'm actually connected to
this session probably is not going to help us
see what's happening. So this session has actually ended
and so I'm going to need to reconnect to it and hopefully
we can see that it has then switched over. All right, so I'm back into my session. Let's just stop this and I don't know, see
how far we're going to be able to go up. So obviously I lost Internet connection
because I pulled the Internet connection cable. You can see we dropped one ping there. All right. And then it switched over. In the test
that I've got we've actually, I've actually seen this
take about 18, sorry, take about 25 seconds in total. But as you can see here,
we're now actually running on this secondary connection. So I lost it, but it switched over. I'll show you a little other one
in, of a screengrab I'll show you off me looking at the PC
at the same time as this happened. And actually you can see there around
about the 30 to 40 seconds it took to actually switch
from one to the other. But it at least actually shows you
that the change does happen. All right. So obviously I lost connection
because I failed this over. I'm just going to re-enable
that port again. But you can see that we're just running
here on the secondary port. So let's just get that other port
back and active. But I will just show you
on the screen here now just a little clip
of what actually happened. You can see that when we pulled the power
or pulled a connection, you can see that the ping stopped
and it seemed to drop for about 25 to 30 odd
or a little bit more seconds in total. And then it came back online. So it did what it needed to do, failover. It wasn't necessarily super fast,
but it did at least actually swap over. You can see now that I've actually plugged
in the other line because I'm doing this remotely,
this is why it does keep kicking me off. If I was behind it, I would see a more
seamless solution actually going on. So we'll just wait for that
to just come back online and hopefully we'll then see both ports
as actually active. I'm just checking that I have configured
and pushed this port to active and it should come online in a moment
and we'll just reconnect and that will just have shown us
the walkthrough of everything that we needed to do
to get this Cloud Gateway Ultra running. so we can now see that we're back
and we've got two, we've got our primary one is running
and our secondary here is as well. So we're actually back and functioning
as we should do. So I'm hopefully that gives you a good run
through from the beginning of how to configure a Cloud Gateway
Ultra using the app, then moving over to adding an access point
and joining that in. And then once we've done that again,
we've moved to the computer and we've run through
how to get a local user added in there, how to test
for some of the security settings and change the performance and monitor how that's actually going as well,
and then show you the fail over as well. Why don't you head over to our YouTube
channel? Got plenty more videos on
What do I need to run Unifi Network or What do I need to run Unifi Protect? So why don't you subscribe
and stay up to date?
