SATYA NADELLA: Welcome,
and thank you for joining us. We are here today to talk
about something that's very fundamental to the
human experience, the way we work. Most specifically, the way
we work with computers. In fact, we've been on
this continuous journey towards human-computer
symbiosis for several decades. Starting with Vannevar
Bush's vision that he outlined in his
seminal 1945 essay, As We May Think. Bush envisioned of
futuristic device called Memex that would
collect knowledge, make it easy for
humans to retrieve that knowledge with exceeding
speed and flexibility. It's fascinating to see that
someone postulated even back then so vividly what an intuitive
relationship between humans and computing could be. Since then, there have been several moments that have brought us closer
to that vision. In 1968, Douglas Englebart, Mother of All Demos, showed the remarkable potential of graphical user interface, including things like
multiple windows, pointing and clicking
with the mouse, word processing that
is full screen, hypertext, video conferencing
to just name a few. Later, the team at Xerox PARC
made computing personal and practical with Alto that ushered in the personal
computing era. Then, of course, came the web, the browser, and
then the iPhone. Each of these seminal moments has brought us one step closer to a more symbiotic relationship between humans and computing. Today we are at the
start of a new era of computing and another
step on this journey. Over the past few months, powerful new foundation
models together with accessible natural
language interface has ushered in an
exciting new face of AI. This next generation of AI
is fundamentally different from the AI in fact that we've grown accustomed to around us. For years, AI has
in fact powered online experiences ranging
from search to social media, working behind the
scenes to serve up recommendations for
us or about us. From what we watched to what websites we visit
to what we buy, that version of AI has become so second nature in
our digital lives that we often don't even
realize or recognize it. You could say we've been
using AI on autopilot, and now this next
generation of AI, we're moving from
autopilot to copilot. We're already
starting to see what these new copilots can unlock
for software developers, for business processes
like sales, marketing, and customer service, and for millions of
people synthesizing information in powerful new ways through multi-turn
conversational search. As we build this next
generation of AI, we made a conscious
design choice to put human agency both at a premium and at the
center of the product. For the first time we
have the access to AI that is as empowering
as it is powerful. Of course, with this empowerment comes greater human
responsibility. Just as an individual
can be aided by AI, AI can be influenced positively or negatively
by the person using it. As we move into this new era, all of us who build
AI deploy AI, use AI have a collective
obligation to do so responsibly. Fundamentally AI must evolve
in alignment with social, cultural, and legal norms
in a democratic society. As we make progress, both vigorous debate
and scrutiny will both continue to be
super important. As we look ahead, we believe this next
generation of AI will unlock a new wave of
productivity growth with powerful copilots
designed to remove the drudgery from our
daily tasks and jobs, freeing us to rediscover
the joy of creation. Up to now, we've envisioned
a future of computing as an extension of human
intellect and human action. Today is the start
of the next step in this journey with powerful
foundation models and capable copilots accessible via the most universal
interface, natural language. This will radically
transform how computers help us
think, plan, and act. Just as we can't imagine computing today
without a keyboard, mouse, or multi-touch,
going forward, we won't be able to imagine computing without copilots and natural language prompts that intuitively help us
with continuations, summarization, chain
of thought reasoning, reviewing, modifying,
and acting. That's what we're excited
to show you today. With that, I'll hand
it off to Jared to share our copilot for work. JARED SPATARO:
Thank you. As Satya said, we're at the start of a
new era of computing. Before we look ahead, I want to spend a
moment reflecting on work and what it
means to all of us. From an early age, we're asked, what do you
want to be when you grow up? Our answer is a reflection
of what excites us and the value that we
seek to bring to the world. Even at a young age, we know work is meant to
be more than just a job. Nurses are called
to care for people, scientists to make
a new discovery, artists to create
something brand new. At its best, work not
only feeds our families, it feeds our souls. But today, the reality often
falls short of that promise. We spent too much time
consumed by the drudgery of work on tasks
that zap our time, creativity, and energy, we become separated from
the soul of our work. At times, the very
tools that should make us productive seem
to get in the way. We are meant for so much more. To reconnect to the
soul of our work, we don't just need a better way of doing the same things, we need a whole new
way of working. Today, we're embarking on a
journey to help every person around the world rediscover
the soul of work. Introducing Microsoft
365 Copilot. Your copilot for work. Copilot combines the power of large language models with your data in the
Microsoft Graph and the Microsoft 365 apps
to turn your words into the most powerful productivity
tool on the planet. Copilot is integrated into
Microsoft 365 in two ways. First, it works alongside you, embedded in the apps millions
of people use every day, Word, Excel, PowerPoint,
Outlook, Teams, and more. Second, we're introducing
an entirely new experience, Business Chat that
works across all of your data and
apps, your documents, e-mails, calendar,
chats, meetings, and contacts to do things that you've never been
able to do before. Copilot is built on Microsoft's comprehensive
approach to security, compliance, privacy,
and responsible AI, so you know it's
enterprise-ready. Using just your own words, you could put copilot to work, gathering information
in real-time from across your data and apps
to unleash creativity, unlock productivity,
and up-level skills. Now you can be more
creative in Word, more analytical in Excel, more expressive in PowerPoint and more productive in Outlook, and even more collaborative
in Teams. Let's take a look. [MUSIC] JARED:
That's just a glimpse of what Copilot can do. For the next 20 minutes, we're going to show
you how Copilot is a whole new way of working. You'll see a new
interaction model between people and computers. Sometimes Copilot
will get it right, other times it will
be usefully wrong. Giving you an idea
that's not perfect, but still gives
you a head start. But seeing is believing. Let's go to Sumit to show
you how Copilot will unleash creativity and take
their drudgery out of work for everyone. SUMIT CHAUHAN:
Thank you, Jared. For more than two decades, I've had the privilege to work on our core
productivity apps, Word, Excel, PowerPoint,
and Outlook. In fact, my first line of code at the company
was in Excel. I'm so excited to show you
how Microsoft 365 Copilot is coming to life in the
products millions of people use and
rely on every day. What if the tools could
learn how you work, rather than the
other way around? Copilot unlocks
all the richness of these apps through
natural language. Let's start with a
real-life example, like a high school graduation. My daughter recently
graduated from high school. This is really top
of mind for me. Let's say I want to throw her an amazing graduation party, to start, I need to send an invitation to
family and friends. Let's put Copilot to work. With a few simple prompts, Copilot understands everything
it needs to know to generate a great first
draft of the invitation. It's even able to
pull in details about the venue from an email
I received last week. Now I have a draft invite that includes the
basic information. I can edit this. I can ask my guests to
share funny stories and give them a link where
they can upload photos. Now, I think this first
draft is a little wordy, so let's make it more concise. With that done, this is my opportunity to
create a loving, and let's be honest, a little
embarrassing slideshow to celebrate the occasion. I kick things off with Copilot, providing a little
information to get started. I add some details
about my daughter. I can also change the style, so it creates something
fun and festive, and Copilot goes to work, finding the right
words and searching my OneDrive for the best photos. In seconds, Copilot generates a beautiful presentation
with memories, accomplishments, and
advice for the future. I can add my own
personal touches to it and Copilot
will be at my side. Now, let's look at this slide. I'm really happy
with the design, but Copilot didn't quite
have what it needed, so I'm going to rework the text. I can then ask
Copilot to make it more concise and add images. Now that looks great. On this next slide, there's a part that Copilot
didn't quite get right, so I'll rewrite it so that it sounds a
little bit more like me. I also want to use a
different image here, so I'll just tell Copilot what I want and Copilot will find it. I can add transitions
between the slides, which I always forget so that when I play
the presentation, it looks really polished. I like how that turned out. Now, I don't know about you, but PowerPoint animations have
never been my strong suit. I love that I can
do this on my own. The average person uses less than 10 percent of
what PowerPoint can do. Copilot unlocks the
other 90 percent. Now on to party planning. I'll start with a few details about the event and once again, Copilot goes to work
with a simple prompt, it creates pages
for everything I need to think about
to plan this party. Let's say I want to put this
plan in a simple to-do list. Boom, done. I'm thinking about
what I want to say to my daughter
on her big day, Copilot can get me
started on a speech. I'm not sure how long
I want it to be, but let's start
with three minutes. I know I want to tell
her how proud I am, acknowledge how
hard she's worked, how inspired I am by
her volunteer efforts, and what a wonderful
leader she is. Here's a great first draft. Now, here's an
important thing about Copilot, at this point, I decide whether to
keep this draft, modify it, or discard
it completely. This is a big change in how people interact
with software. This looks pretty good, but let's add some of the funny stories I collected
from friends and family. Let's give it a minute. I can make these stories
more playful and add more, but I actually want to
make them a bit shorter. Let's get to the punchline. There, much better. Now this looks pretty good, but I really want to add
my own personal touch, so I am going to edit it. You can see that throughout
the writing process, I am always in control. Now, I want to quickly format
it to make sure I nail the delivery and Copilot automatically
adjusts the spacing, making it easier for me to read, and adds speaker cues to
help me improve my delivery. Let's shift gears
into business mode. You saw how Copilot saves
me time as a working mom. But the real power
of Copilot is in how it unleashes
creativity at work. Imagine you're leading a team at a global manufacturing
company and you want to create a rock-solid
customer proposal and you don't have time
for writer's block. Let's see how Copilot can use your customer notes in OneNote as well as another
internal document. Copilot quickly
creates a first draft. Now, you probably want this to look like your
previous proposals, Copilot can give you a draft in the format you typically use. It inserts product
images and pulls in relevant visuals
from other files. You can even include a short summary at the
top of the document. Copilot can make suggestions
to strengthen the proposal, like adding an FAQ, which it will generate for you. Now remember,
you're not going to send this off to a
customer without a thorough review but Copilot still saved you tons of
time in the process. It's time to get ready for
your customer pitch meeting. Now, everyone has had a moment when they
wish they could turn their proposal into a
customer-ready presentation without having to
start from scratch. Well, guess what? Now you can. Copilot can turn
your Word document into a PowerPoint presentation. Now, you have a
professional-looking presentation that you can hone and polish. This is truly amazing. Using just your words, Copilot translates Word into PowerPoint and
PowerPoint into Word. Now, let's add a slide and give Copilot some quick instructions. There it goes, ready
for you to review. Now, this slide is
a little bit wordy. Let's ask Copilot
to make it more visual and check this out. Copilot can even
animate the slide. It gives it a professional
design treatment in a single click, but it doesn't stop there. Copilot can even
generate speaker notes. I am serious. Speaker notes. It's not only a time saver, it's helping me be a better presenter
and close this deal. Let's jump into
Copilot in Excel. Copilot puts all the
rich capabilities of Excel at your fingertips. Say, you need to analyze this
quarter's sales results, you start by asking Copilot to analyze the data and give
you three key trends. Within seconds, you've
got what you need, but you want to drill in. You ask Copilot a
follow-up question about one of the trends. Copilot creates a new sheet. This new sheet creates a sandbox to play in to
better understand what's going on without modifying the data in the original sheet. This is a great example of how Copilot up levels your skills, showing you how to break down
the problem step-by-step. You ask Copilot
to visualize what contributed to the decline
in sales growth this period, Copilot adds a little color to make the problem
jump off the page. Now, you want to dig deeper
and ask a follow-up question. SUMIT CHAUHAN:
Copilot not only answers your question, it creates a simple model
of the scenario and it even asks you if you want
to learn more about what it did with a
step-by-step breakdown. Finally, you can ask it to create a graph of
your projected model. Copilot turn a sea of data into clear
insights and actions. Let me show you how Copilot can help you
tackle your e-mail. We all struggle with
the pull of the inbox. Sometimes it keeps us from focusing on our most
important work. But at the same time, you do have important
e-mails to respond to. Copilot separates
the signal from the noise and gives you
hours of time back. Copilot can help you
triage your inbox highlighting the most
important e-mails to prioritize and Copilot also helps you on the go
in Outlook mobile. It can summarize
long e-mail threads. You can draft a reply
using data from an Excel file and Copilot will
generate a reply for you. You can edit it. You can make it more concise. You can even change
the writing style or add more context. Now, all that's left to do is review the proposed
response and hit Send. Copilot is a productivity
game changer. JARED:
Let me take a moment to explain what you just saw. To build Copilot, we didn't just connect
ChatGPT to Microsoft 365. Microsoft 365 Copilot is powered by what we call
The Copilot System, a sophisticated processing
and orchestration engine. It harnesses the power of three foundational
technologies. The Microsoft 365 apps, that's Word, Excel, PowerPoint, Outlook Teams and more. The Microsoft Graph, that's
all your content and context, your e-mails, files, meetings, chats and calendar, and a large language
model, or LLM, a creative engine
capable of parsing and producing
human-readable text, all accessible through
natural language. It starts with a prompt
from you in an app, Copilot preprocesses the prompt through an approach
called grounding. Put simply, grounding
improves the quality of the prompt so you get answers that are
relevant and actionable. One of the most important parts of grounding is making a call to the Microsoft Graph to retrieve your business
content and context. Copilot combines
this user data from the graph with other inputs
to improve the prompt. It then sends that modified
prompt to the LLM. You may be familiar
with what an LLM can do based on your experience
with ChatGPT or Bing chat. Copilot takes the response from the LLM and post-processes it. This post-processing includes additional grounding
calls to the graph, responsible AI checks, security, compliance and privacy reviews,
and command generation. Finally, Copilot
sends a response to the user and commands
back to the apps. Copilot iteratively
processes and orchestrates these sophisticated
services to produce a result that feels like magic. It's a system that
combines the power of large language models with your data and apps.
Think about it. That's tens of thousands of commands in the
Microsoft 365 apps, trillions of signals in
the Microsoft Graph, and billions of
parameters in the LLM. For the first time
in human history, you can command all of this power using
just your own words. It will transform
work as we know it. We've shown you how the
Copilot system uses AI to supercharge
personal productivity. Now let's see what
happens when you bring Copilot to all your
business processes. To do that, let me hand
it over to Charles. CHARLES LAMANNA:
Thanks Jared. Imagine you lead a sales team. Your number one job is to build customer relationships
and close deals, but you're distracted
by bookkeeping, note-taking, and other drudgery. Copilot lightens the
load by improving collaboration and
automating tasks in your sales workflow. Copilot understands what it means to be a seller
and it could even help if life gets in the
way. Let's check it out. It looks like you have
a dentist appointment that conflicts with your
weekly business review. What if you could do both? With Copilot, you can follow a meeting and catch up
to see what you missed, even if you can't attend. You'll get a notification
in Teams when the recap is ready and you can see the
content that was shared, detailed notes, and
any action items. You see there was some
discussion about your customer. You can ask Copilot
specific questions to get more context and it provides
a detailed response. You can ask questions like
why a certain decision was made or what other options were considered and it provides citations with a snapshot
of the transcript. It's a huge time saver. That was pretty cool
but the real magic of Copilot happens
during a live meeting. Here, you're in a
meeting with your team. You can ask Copilot to summarize
what's happened so far. You can see who said what,
what points were made. Copilot is really capturing
the spirit of the discussion. As a meeting progresses, you can check on
where people stand. You can even ask Copilot what
questions are unresolved. It is just incredible to see
this happen in real-time. Teams has changed
collaboration forever. But it can also be hard to
keep up with all those chats. Copilot can help you
stay on top of it all by summarizing Teams chats, so you know what you missed. Here, you were asked
for an update on the customer and Copilot
can help there too. You can simply ask
Copilot to create a summary of all the
customer conversations. It produces an overview
with citations so that you can verify, refine, and post. You just received
an invitation to brainstorm in a loop workspace. You may not have heard of loop. Loop is a multi-player
collaboration Canvas with Copilot as an AI peer to your team along with everyone else.
Let's try it out. Here the team is
collaborating in real-time on product offers and pricing. Any notes
an action items to keep everyone on
track and up-to-date. You can ask Copilot to pull data from Excel on the top
selling products by category and within seconds it's processing the information. Another member of your
team jumps in and adds a column and anyone can prompt Copilot to build
on each other's ideas. Everything is captured
in prompt history. Now, you can close
out the action item and get ready to meet
with the customer. For that, you turn
to Viva Sales. Viva Sales brings all your
key sales processes and data to Microsoft
365 and Copilot. It lets you focus on connecting with your customer
and closing the deal. It works with your existing CRM, like Microsoft Dynamics
365 or Salesforce. As a sales meeting starts, you quickly use Copilot
and Viva Sales to scan CRM data to get the latest
including an account overview, recent engagements
with the customer and their key areas of focus. All the information you need to have a productive conversation. When your customer asks how your product compares to
one of your competitors, Copilot gives you a suggestion
from your sales materials. CHARLES LAMANNA:
As the meeting ends, Copilot recaps the call to
clearly outline next steps. These meeting details are
saved right back to your CRM. Afterwards, you are
ready to follow up on the meeting
and send a proposal. With a simple click of a button, Copilot gets you started. You can make any
adjustments and include additional details
before sending. When the customer
accepts your offer, Copilot and Viva Sales
automatically suggests an update the CRM to close
the opportunity as won. At work, we all have unique and sometimes
tedious tasks we wish could be automated. At Microsoft, we have incredible workflow
and automation tools, but they're not always
accessible to everyone. Copilot unlocks all of that. Everyone, not just
developers can now automate the repetitive
work with Power Automate. You've made the pitch, you've won the business, now you need to deliver and
be there for your customer. You want to be notified
whenever there is an urgent support issue
for your accounts and you want to create a
collaborative space for the account team to
solve the issue together. With Copilot and Power Automate, you can automate
both these things in minutes using your own words. As you review the suggested
flow, it's looking good. With a little more direction, Copilot can write a
summary of the problem, post that summary in the
appropriate teams channel, and tag the right colleagues
to resolve the issue. This now gets seamlessly
added to my workflow, getting it just
the way I want it. Here you can see an action with your posts in a
Teams channel and the full team ready
to jump in and resolve a delayed delivery
for your customer. This is an amazing time
saver for every customer from now on and you built
it in just a few minutes. Through Copilot,
Power Automate is now an essential part of
work for everyone, just like Excel,
PowerPoint, and Outlook. You can see how Copilot is a game changer for
business processes, not just for sellers, but every other line of
business: marketing, finance, customer service, and more. Back to you, Jared. JARED:
So far, you've seen how the Copilot system harnesses the power of
large language models, the Microsoft Graph, and your apps to completely
reimagine knowledge work. You've seen how Copilot
works for you when it's embedded in your apps: Word, Excel, PowerPoint,
Outlook, Teams, and more. Now, I want to show you an entirely new standalone
experience, Business Chat. You can access Business
Chat from microsoft365.com, Bing, or right in Teams. Business Chat works across all your e-mails,
files, meetings, chats, documents, calendar, and more to turn all your
data into knowledge. It's your knowledge navigator. First up, let's see how it can catch you up before
a client meeting. Akosua, show us how. AKOSUA BOADI AGYEMANG:
Let's say you're preparing for a client meeting, you stop by asking
yourself where are my notes and what
did we last discuss, what decisions were made, what are the open action items, did the team deliver. Tracking down all
these details and files can feel like
a full-time job. Copilot does the
sleuthing for you. You start by asking Copilot to summarize all your recent
customer interactions, meetings, content you've shared, any issues, and deliverables. Copilot works across
your calendar, e-mails, chats, documents, and meetings to find all
the pertinent information. Now you've got a concise summary complete with
citations and sources. You can hover over names, quotes, and verify information, or even find out more. Now you know product lead
times are likely to come up, so you ask Copilot to prepare
all those details for you. Now it's pulling together information from
various sources, and within seconds, Copilot synthesizes everything you
need so you can feel prepared. Now, let's imagine you're working on your
business strategy. You know you need to
pull together a bunch of information and it could take
you hours to find it all. Copilot brings together
everything you need, the numbers, the e-mails with the commentary
about the numbers, the additional context
from Teams chats, and reasons across all your structured
and unstructured data to create connections and
insights in a whole new way. First, you ask
Copilot to pull up quarterly projections and
identify related risks. Copilot gives you
key data points and flags potential issues. Now, you ask Copilot to generate a SWOT analysis based on
all this information. Copilot will categorize
the strengths, weaknesses, opportunities, threats in a single view so you can see what
to prioritize. You notice one of the
items is incorrect, so you jump right
in and change it. Ask Copilot to turn
the SWOT analysis into a new slide for your
upcoming executive review. Now it's creating and
adding that slide. It gives you a preview so
you can have confidence that the change was made and you
can refine it in PowerPoint. You've had a busy
day and need to update your team on
some big developments. Copilot can ensure critical
information keeps flowing. You start by requesting
a summary of two meetings from
earlier on in the day. Copilot combs
through your meeting transcripts and
generates a draft that updates the team on critical decisions to keep
everyone moving forward. Copilot provides citations to show you where the
information came from. You can hover over them
to get even more detail. You spot some key information
that Copilot missed. You think it's important to
share that with the team, so you ask Copilot to
go ahead and add it. It scans through the
meeting transcripts and regenerates the response to
include all the extra detail. With your meeting recap ready, it's time to share. You jump to the Teams
channel where you can refine and post. Now, that's business
at the speed of AI. Back to you, Jared. JARED:
Thanks, Akosua. This new era of computing will usher in a
whole new way of working, but we feel a profound sense of responsibility
to get it right, working closely
with our customers. Let me hand it over to
Jaime and Jon for more. JAIME TEEVAN:
Thanks, Jared. Jon, let's talk a little
about the art and science underlying Copilot. JON FRIEDMAN:
We crafted every detail. We obsessed over
every interaction and designed Copilot
as a connected system, and we used it while
we were creating it. JAIME TEEVAN:
I remember it had some really great ideas about how AI can make
meetings better. But while large
language models are brilliantly creative,
they're also fallible. That's why grounding the LLM
in data is so important. JON FRIEDMAN:
We not only build grounding into the system, we also built verification
into the experience. We added citations and introduced forms of friction
to encourage back and forth collaboration and included feedback mechanisms
so people could let us know when
we get it wrong. Our goal is to give
people agency. To help people get started, Copilot suggests good prompts. If you don't like what it does, there's the Try Again button. You always have
the option to use, adjust, discard, or undo. You saw that in the demos today. JAIME TEEVAN:
I've studied AI for decades and I feel this huge sense of responsibility with
this powerful new tool. We have a responsibility
to get it into people's hands and to do
so in the right way. Security, compliance,
responsible AI, they're not
afterthoughts. They're a foundational part of
the Copilot system. It's one of the reasons
that we're starting with a small number
of customers. When the system gets
things wrong or has a biases or has misuse, we have mitigations in place. Every Copilot feature has
passed privacy checks. It's been red teamed by experts and is
monitored in real time. We're tackling the
long-term implications and novel risks like jailbreaks. We're going to make mistakes, but when we do, we'll
address them quickly. JON FRIEDMAN:
Great design is born from iteration. It's a pursuit of always
striving to make better. As a designer, Copilot is the most dynamic material
I have ever worked with. It has the power to adapt to
you and uplevel your work. JAIME TEEVAN:
As a scientist, I love how it's expanding our understanding of
what people can do, and we can't wait to see
what you do with it. JARED:
Everyone deserves to find meaning and joy in their work. Today, you've seen how
Microsoft 365 Copilot can reconnect us to
the soul of our work. Copilot lets you
harness the power of large language models
with your data in the Microsoft Graph
and the richness of the Microsoft 365 apps
to unleash creativity, unlock productivity,
and uplevel skills. We're just getting started. We're deeply committed
to listening, learning, and adapting with speed to
help create a brighter future of work for everyone
with AI. Thank you.
Quite impressive suite of AI tools, will be a game changer
This made Google Workspace's AI announcement look like childplay. They both probably will end up being as good as one another, but he'll Google doesn't know how to present ANYTHING. Imagine if Google (and even Microsoft) would market their products the way Apple presents the most boring features of their latest Macs and iPhones...
The Word document --> PowerPoint presentation was quite impressive.