[MUSIC PLAYING] INTERVIEWER 1: Oracle knows
our customers are looking for a cloud that
offers the enterprise advantage without
excessive cost, so we build the next
generation cloud to meet the demands of our customers. How did we do this? By eliminating the
costly learning curve of other first
generation cloud providers. Oracle's Gen 2
cloud infrastructure delivers the best
price performance available in the
market today, offering low, consistent pricing across
all regions and services. Oracle Cloud works to eliminate
oversubscribed network resources, delivering unmatched
performance and consistency across enterprise, cloud
native, and HPC workloads at prices unmatched
by competitors. With this high performance
at market leading prices, customers experience
a faster cloud from missing critical workloads. And only Oracle offers
universal credits that allow customers
access to all OCI services. With universal credits,
customers can switch services or adopt new ones without
having to notify Oracle and our bring our own
license advantages extend the value of
existing on-premise licenses to move to the cloud. Oracle's standard Intel-based
virtual machine pricing runs 50% less than competitors. And our AMD-based
instances are one third the price of major competitors. When it comes to
bare metal instances, Oracle is 45% less expensive
than equivalent offerings from other cloud vendors. Exclusive to Oracle Cloud
are Autonomous Database and Autonomous Linux, which
bring automated patching with zero downtime,
improved security, and lower administration costs. Oracle consistently outperforms
other cloud providers with compute instances
that have two to five times higher performance. Take us for a test
drive and experience the superior economics of Oracle
Cloud infrastructure today. [MUSIC PLAYING] ASHISH MOHINDROO: Hello
and welcome, everyone. My name is Ashish Mohindroo. I'm vice president for product
marketing for Oracle Cloud. And today we'll be talking about
how do you migrate and improve your application-- Oracle applications to
Oracle Cloud infrastructure. When we first architected
Oracle Cloud infrastructure, we based it on two principles. One was that we have to be
able to run new cloud native applications. And the second was
you have to also be able to run all your
existing on-premises workloads, and especially
enterprise applications that you're running on your own
data centers in Oracle Cloud. Now, in order to do that, we
built this on five foundations. One was it has to
be very secure, just like the enterprise applications
running within your data center are secure, we wanted
to make sure we're able to provide you security
at every layer of the cloud versus it being bolted on. The second thing was it had
to be really high performance. We wanted to make
sure, at minimum, you were getting
the performance you achieving within your
own data centers, but, ideally, significantly
better than what you get today. The third was we wanted to
build in more automation into our cloud so
that you don't have to worry about mundane tasks. So we eliminate errors. A lot of the issues
in the cloud today occur due to human
errors, wanted to make sure we were able
to eliminate all of that and deliver you
services which are self-driving, self-repairing,
self-securing, things like what we deliver the Oracle
Autonomous Database and Oracle Autonomous Linux. Fourth was, with all
these capabilities, we wanted to make sure that
you were getting the best economics of running your
workloads, your applications in Oracle Cloud. Oracle wanted to make
sure you had the lowest total cost of ownership,
not only compared to the on-premises
environments but also compared to other third-party cloud
providers, like AWS or Azure. And the fifth and the final
point is about open ecosystem. We understand that you
don't just run your Oracle applications in a silo. You connect these applications
with third-party products or applications, you build
customizations on top of that. So you wanted to make
sure you had choice and how you did this and also
the tools and technologies that you wanted to use to
accomplish those tasks. So, with Oracle, we wanted
to build an open environment where you can bring
in your own tools, leverage any open source
technologies out there along with Oracle products. The net result of all of
this is that Oracle, today, in terms of performance,
is performing much better than any
of the other cloud providers, including AWS. And, in general, compared to
the AWS we are 2 to 5x faster. And, finally, Oracle also is
the only vendor in the market-- cloud provider in the
market that guarantees-- perform SLAs across performance,
management, and availability. Oracle is also
consistently less expensive than AWS and other
cloud providers across the wide range
of cloud services. So if you look at just outbound
network bandwidth or data egress-- with Oracle, you get
about 74% savings. That's a huge cost for
most of the customers that are building
applications in the cloud or transitioning to the cloud
to run their existing workloads. Second, it's actually 2x better
in terms of price performance compared to AWS for
general memory compute. We also deliver 44% lower costs
for running high performance computing workloads, while
giving the same performance as you experience on-premises. And fourth, in
terms of storage, we give you 20 X the IOPS compared
to AWS at half the cost. But this-- just don't
take my word for it. If you look at the
recent analyst reports from Gartner and IDC-- Gartner did a recent
evaluation and a scorecard on IaaS cloud
providers, ranking up all vendors from Oracle,
AWS, Azure, and so on. And Oracle was the
vendor in terms of the biggest improvement
across all these cloud services categories. And if you look at the
customer satisfaction survey that IDC recently did,
Oracle had the highest score, beating out all other
cloud providers, including AWS and Azure. Now, over the last few
years, Oracle has been-- we've, at Oracle,
been investing heavily in building out our cloud
regions to deliver services to you wherever you may
reside across the globe. And today we are
at 26 cloud regions worldwide, more than AWS. And also we are
planning another 10 over the course of the next year
to add onto this, to the total of 36 cloud regions worldwide. In terms of Oracle
applications, we have done a significant
amount of work to certify majority
of our applications from E-Business Suite, JD
Edwards, PeopleSoft, Siebel, and additional industry apps
on Oracle Cloud Infrastructure. So these applications,
you can be rest assured, run seamlessly on top of
Oracle Cloud Infrastructure. And in terms of the value to
you, because they're certified, we're able to deliver 45%
lower total cost of ownership compared to on-premises. And if you're thinking about
moving these applications in another cloud, we deliver 63%
lower total cost of ownership compared to AWS. And the way we are
able to do that is by delivering
you better tooling. So we have a set of
tools that enables you, not only to migrate
these applications over to Oracle Cloud
Infrastructure, but also to manage them while they're
running on top of our OCI. As I mentioned earlier,
we have already certified these
applications on OCI, including our database stack. So our data-- lot of
these applications are now certified to run on top
of Oracle Autonomous Database. And what we have is
also provided you with validated
solution architecture guides and certified
solution blueprints that you can use to actually
run your workloads with ease. And, finally, since all of these
layers from infrastructure, database, to applications are
all provided by single vendor, like Oracle, we're
able to deliver much better quality of support
at a much lower price to you. One of the customers-- or companies that
benefited from this is IAC. IAC is a-- it's a
conglomerate which runs about 150 global brands. It's a parent company of
about 150 global brands. And they move their
E-Business Suite application from on-premises
to Oracle Cloud. And in the process, they were
able to generate 35% better performance on Oracle
Cloud Infrastructure compared to the
on-premises environment. Well, let's go ahead
and hear from them. [MUSIC PLAYING] CAROLINE PRASAD:
IAC is a company that has over 150 different
internet products and brands. It's multiple
different companies, like Vimeo, Match,
Angie's Home Services, and we're constantly
evolving, mainly through mergers
and acquisitions. We have about 22 different
third-party companies that we need to interact with. We've been on OCI
now for a few months. And we've found a
world of difference compared to the old
hosted environment. Our customers-- our accounting
and finance teams are thrilled. Our Oracle EBS performance
is about 35% more. And we find that our s-based
calculations on 50% faster on the new infrastructure. I work with Oracle
Advanced Customer Service Group for a very long time now. We did not have any delays. We've managed to do
everything on time, on budget. IAC is always at the
forefront of technology, and, these days,
technological changes are happening very fast. So the move from the hosted
environment to the OCI environment is our first step. And we are hoping, from here,
we can move to the SaaS and PaaS environments. Oracle Advanced
Customer Service Team has been very supportive of
us right from the beginning. So if you have to
move from OCI to SaaS, for example, we would
definitely be looking up to them to tell us, OK, this
is what we need to do and this would be the
process that we would do it. [MUSIC PLAYING] ASHISH MOHINDROO:
Another customer that actually moves these
applications to Oracle Cloud is CARE. CARE is a nonprofit and they
wanted to move PeopleSoft from their on-premises
environment Oracle Cloud Infrastructure. And, by doing that,
they were able to reduce their overall global
finance cost by 65%. Now, let's go ahead and hear
from care about their journey. [MUSIC PLAYING] MADHU DESHMUKH: With some
of India's higher maternal mortality and infant
mortality, people had actually lost hope
that Bihar would ever be able to transform itself. [MUSIC PLAYING] When you see the face
of a mother who's delivered a healthy baby, you
can't help but feel hopeful. And today Bihar is
a shining example of if you have the commitment,
the will, and the right tools to create the impact,
anything is possible. So with the support of
Oracle Cloud Infrastructure and the government
of Bihar, CARE is accelerating
organizational change, transforming societies at large,
helping millions of people, and even saving lives. PETER BUIJS: That humanitarian
mission is something that we continue to do. But, over the years, we have
shifted a lot of our work towards long-term, sustainable
socioeconomic development. So we chose Oracle
Cloud infrastructure because it's really designed
to facilitate the management of PeopleSoft Financials. We have been able to speed
up our batch processes, which means that in emergency settings
we can really stay ahead of the curve in terms
of our implementations. On the saving side, we have
been able to actually reduce our global finance
function of cost by 35%. Over the last five years, our
audit fees have come down 65%. As we're making
financial commitments, we don't have to wait for
24 hours for process to run. They run every 30 minutes. I think what's our partnership
with Oracle around PeopleSoft and cloud has
given us is that we know the infrastructure
isn't going to fail. We work around the world to
save lives, to defeat poverty, and to achieve social justice. [END VIDEO PLAYBACK] ASHISH MOHINDROO: Now
everything you saw today, so far, you know, that you
saw from our customers, and the journey
moving to the cloud, you can actually
try it by yourself by simply signing up for a
free trial of Oracle Cloud. All these services
are available for you for free for up to 3,500 hours. Simply go to oracle.com/cloud. Next, we are very lucky to
have three of our customers join us live today. We'll hear from them directly
about their challenges and their journey to the cloud. GARY MILLER: Hi. I'm Gary Miller, Senior
Vice President and General Manager of Oracle's
Advanced Customer Services, which supports the mission
critical environments for 6,000 customers globally
across on premise, Oracle Cloud, and hybrid ecosystems. Thanks to everyone
for joining today. Today, you have the
opportunity to learn about the advantages of Oracle
Cloud and Oracle services and hear directly
from customers. We have a great lineup. Learn from your peers, and hear
about their successful journey to our Oracle Cloud
and the benefits they've gained by moving and
improving their workloads on Oracle Cloud infrastructure. Before we jump to
our customers, I wanted to share what we
are hearing more broadly as common customer themes. First, business
agility and speed. COVID is driving customers to
work remotely where possible and shift more to
online business. Digital transformation
for many customers is being accelerated and
getting to the cloud is even more relevant than ever. This drives the need
to innovate faster and banks forward to new
data enabled business models. For example,
replacing paper menus in restaurants
with Q reader menus accessed by your mobile device. Using data more
effectively requires standardization and
simplification of processes, policies, and systems. Many enterprises have
shifted their business models to offer online experiences in
addition to in-store experience and have created new revenue
streams using data insights. As an example, in Europe, we've
seen a large grocery chain in Spain shift to 80% of their
business online from in-store. And this has enabled them
to expand their market beyond Spain to other
countries in Europe. Many customers are having
their flow negatively impacted. This requires cost
reductions while using any available funds
for agility spend to meet their critical needs. Keeping the existing
systems running, sometimes under higher
workloads, is also critical. Every customer I
talk to is hybrid, and a majority are multi cloud. That brings complexity around
security, integrations, and manageability. Cybersecurity attacks are
unfortunately up 300%. Finally, the battle for
talent is even tougher. The traditional
location factors have disappeared, with
most IT professionals available remotely. So in summary, we
are hearing, I never want to worry about
my data center again. I need to focus on my
business, not infrastructure. I need cost savings
now, and I need to invest to adapt
to the new normal. I need to protect the investment
in my existing systems and do even more. And finally, I need
to quickly take advantage of modern analytics
and SAAS innovations. So how are people
achieving this? Move, modernize, innovate. We see customers go
through three phases. And you're going
to see that later. First, move their Oraclde
applications and data to the OCI cloud. OCI is optimized for Oracle
applications and databases. Oracle has a set of services
to educate customers and then quickly architect
and move to OCI. Second is modernizing. OCI provides high performance,
availability, security and expandability. Oracle Services can help support
and secure your applications and data and then help
you use modern analytics cloud and autonomous database. Third is innovation, and
that continues indefinitely. OCI's cloud native technologies
enable effective development and evolution to SAAS. Over the past 12
months, Oracle services has helped over 200 of our
largest enterprise customers to move their Oracle workloads
from legacy data centers to OCI. And many of these
customers have seen huge performance improvements,
anything from 20% to 300%. Oracle Services can share
many best practices on how to quickly consume innovation. This is all underpinned by
many service innovations on OCI related to
security, supportability, and manageability. We see many customer
cloud use cases. For example, disaster
recovery on OCI. We had a customer with
36 exadatas on premise, and we were able to help
them provision their disaster recovery on OCI, which was much
less expensive than replicating all of the exadatas on prem. You are now going to hear
from Interactive Corporation, Intermountain Healthcare,
and Oracle on their use cases and how they have
achieved their benefits. Specifically, from Paul
Scribano, Shawn Davis and Santiago Edreira. Thank you all for
taking the time to share your experiences
with your peers. Let's start with Interactive
Corporation and Paul Scribano. Paul, welcome. And thank you for sharing your
experiences with the customers attending this summit. Can you tell us a
bit about yourself and Interactive Corporation? PAUL SCRIBANO: Thanks
Gary, for the invite. IAC builds companies who
are guided by curiosity, questioning the status
quo, and a desire to invent or
acquire new products and brands large and small. From the single seed
that started as IAC over two decades
ago have emerged 10 public companies,
a generation of exceptional leaders. We'll always evolve,
but our basic principle of financially disciplined
opportunism will never change. IAC today operates
Vimeo, DotDash, Care.com, among many others, and has
also a majority ownership of Angie Home Services, which
includes Home Advisor, Angie's List, and Handy. The company is headquartered
in New York City. It has business operations in
satellite offices worldwide. GARY MILLER: Thank
you for that, Paul. And thank you for
the video, as well. Mergers and acquisitions are
a big part of your business, obviously. How has moving to the
cloud helped you with that? PAUL SCRIBANO: Yes. Mergers, acquisitions,
as well as divestitures. There always needs to be
an exit strategy which includes financial
application infrastructure. Moving to OCI allows us to split
front office versus back office activities. My team needs to be focused on
front office core competency activities, such as acquisition
and divestiture activities, as well as assisting
organic growth across all of our businesses globally. OCI handles all our
back office activities such as product, maintenance,
hosting, and disaster recovery, freeing up an immense
amount of my team's time. GARY MILLER: That
sounds great, again. Before you moved, what
were some of your concerns when considering moving your
Ebiz and Hyperion applications to the Oracle cloud? PAUL SCRIBANO:
Transition of control was the primary concern
for the application system administrators. Post migration,
the administrators shifted some of their
activities from a support to managed activities, which
was exactly the intended outcome of the outsourced cloud model. Financially, the cost
also shifted from a Capex to an Opex categorization,
which was also preferred. GARY MILLER: Once in the cloud,
what improvements did you see? Business processing, month
in closing, et cetera? PAUL SCRIBANO: As mentioned,
moving to the cloud freed up a substantial
amount of time for my team to focus on
organic business growth, utilizing product
application functionality. A material example of
this was to address ASC 606 revenue recognition
rules, where we implemented deferred revenue modeling
within the AR subledger model, eliminating the need for
third party products. The functionality was also
duplicated in a six sigma faction across several revenue
product streams and businesses. This was a very efficient
and cost effective method. Additionally, we
received feedback from our various
accounting teams that the subledger close
process has been reduced to minutes rather than hours. The value of an hour
during a closed process is far more valuable than
outside of the closed process. GARY MILLER: That's
good to hear. Are you using other Oracle
products in the cloud? And what do you see
as your next steps for your cloud strategy goal? PAUL SCRIBANO: Yes,
we're launching OEC in a matter of weeks. This will replace BICS. Our Angie's domestic
operations is currently utilizing NetSuite. Looking forward, we'll continue
to expand our global footprint, most likely via acquisitions
and divest others, creating independent big box
brand names and customers to Oracle and others. GARY MILLER: Paul,
thank you for sharing. Just amazing innovation
engine you have there at Interactive Corporation. And we wish you every success
with your M&A activities. Thank you. PAUL SCRIBANO: Thank you. GARY MILLER: Let's
move to Shawn. Welcome, Shawn. With Intermountain Healthcare. Can you tell us a bit
more about yourself and Intermountain Healthcare? SHAWN DAVIS: Hi, Gary. Thanks for the invitation
to participate today. So I'm Shawn Davis. I'm the Assistant Vice President
of Business Applications at Intermountain Healthcare. I lead the team that
has responsibility for the technology that supports
finance, supply chain, HR and payroll. And I've been with Intermountain
for the last 18 years. A little bit about
Intermountain. We're an integrated health
care system based in Utah. We're at 24 hospitals. We have a medical group
that has 160 clinics, and we employ over 2,400
physicians and advanced practice clinicians. We have a health plan
called Select Health. And we employ about
40,000 caregivers whose mission it is to help
people live the healthiest life possible. GARY MILLER: Thanks. Amazing setup you have there. Obvious question, how has
COVID impacted your business? And has being on
the Oracle Cloud helped you during this time? SHAWN DAVIS: Yeah, as a
healthcare organization, we experienced some
of the same impacts that other healthcare systems
have experienced since March. And obviously, we still
continue to experience and learn new things as we've
had to quickly pivot to address
the needs of COVID and to keep our communities and
our caregivers and our patients safe. Some of the things
that have impacted us that I would highlight are--
you know, in March, we had to defer elective procedures. We had to redeploy
thousands of caregivers to other roles, many of
which were supporting COVID. We've had to quickly pivot
a lot of our delivery model to providing online healthcare. And that was supported
by past investments that we had made in online
health care on our connect care platform, so people can
receive 24/7 online healthcare on their phone, on their
computer, on their tablets. We also, like most
organizations, had to transition a lot of
people to work from home. And so we have
about 10,000 people that are now working from home. But I was glad that we
had transitioned to OCI before COVID and are running
the latest version of PeopleSoft finance and supply chain. A little bit about how OCI
has benefited us since we made that transition. We put an increased focus
on supply chain technology to make sure it was performing
well and was highly available. We got a lot of focus
on our supply chain processes to make sure that
our patients and caregivers had the supplies they need to
meet the needs of COVID. During COVID and beyond
OCI, we implemented a lot of automated
monitoring so that we could get in front of
problems before they occur, and that they
could automatically be resolved before they
became an issue in production. So that was very helpful. Being on OCI, we're seeing
increased performance. Our end users are seeing
better performance when they're transacting
in the system. And we're also seeing
improved reporting. One other thing
I would highlight is we've also been able to
quickly scale our solution. We've recently acquired
a new organization. And just last month, we
were able to bring them on to our PeopleSoft systems. And the system was able
to scale and support that addition really easily. So overall, I'm glad that we
had made the transition to OCI before COVID. It's able to handle
our workload. It's been able to
scale, and it's got a much larger team
supporting us on infrastructure and on the applications. GARY MILLER: OK. It sounds like you and the
whole team been very busy during this period and have done
a great job adapting on that. Maybe you could give a
comment on your transition. Because I know you went
through a unique process where it wasn't just a move,
but you did some upgrades at the same time. SHAWN DAVIS: Yeah. So just for a little
background, we implemented 18 PeopleSoft
finance and supply chain modules, the SOA Suite and
OBIEE starting in 2012. And we did that with
Oracle Managed Cloud Services and a private cloud
in the Austin Data Center. So we had eight years of
experience implementing, upgrading, and the daily run
and maintain with Oracle. We began, in about
2018, discussing some of the benefits
of being on OCI and decided it was a project
we wanted to take on in 2019. We also needed to do a
PeopleSoft and PeopleTools upgrade and wanted to see if
we can combine those three projects together. And Oracle was supportive
of us in that desire to combine the projects. And so we started the project
in about May of last year. I would say it was a very
formal, very structured, very planned process. We set the goal of
trying to accomplish it all in about six months
from beginning to end. And also set a goal of
trying to achieve it within our normal
monthly maintenance windows, which was a
very aggressive goal. We were assigned a very
experienced project manager, who we had worked
with in the past. Our service delivery manager,
our current Oracle Managed Cloud Services Team and our
Oracle Functional Services team, product support, and
our senior ACS management team that we work with
were also very involved throughout the six
month engagement. We performed three
separate dry runs, just to test the timing,
that we could pull it off in our normal
maintenance window. And that we could resolve
any issues before we moved it into production. So that was very helpful. And then we felt ready to go,
and cut over last November, and did it within
our project timeline, and did it within our
normal maintenance window. We had about two to three
weeks of normal stabilization, where we made some minor
adjustments to the software. But overall, I would say
Oracle was a good partner to allow us to combine our
projects together into one. And we were able
to do it on time, and we were able to do it
on our maintenance window. And we did not experience
any major issues. GARY MILLER:
Congratulations, Shawn. I think it just shows, you
know, for these projects to go well that
you as a customer need to put the effort
into all the planning and testing and working with
all the different parties. So congratulations on
that smooth transition and upgrade at the same time. One last question. Now you're on Oracle Cloud. What's next for
Intermountain Healthcare? SHAWN DAVIS: Yeah, so
now that we're on OCI, we're starting to look
at other opportunities. We're currently implementing
monitoring for applications unlimited, so we're looking
forward to the benefits that we'll receive there. And we're also starting to
work on a database upgrade, and we're ready to move onto
the next image for PeopleSoft, and the next upgrade
for PeopleTools. And then now that
we're on OCI, we're starting to look at some of
the other service offerings that we can take advantage
of, like Oracle Integration Cloud and some of the
other AI tool offerings. GARY MILLER: Thank you, Shawn. A very inspiring story
of how you reacted and adapted to the
pandemic and relied on Oracle to support you. Thank you for the great work
that Intermountain Health is doing to keep us well and safe. Thank you. SHAWN DAVIS: Thanks, Gary. GARY MILLER: Finally,
Santiago with Arcor. Welcome. Can you tell us a bit about
yourself and Arcor, Santiago? SANTIAGO EDREIRA: Hi, guys. First, thank you very
much for your invitation. It's a pleasure
for me to be here. Arcor is a leading
multinational group made up of three business divisions. Consumer food products,
where we produce food-- chocolates, cookies,
confectionary ice cream and functional products. And the other [INAUDIBLE]
business and packaging. We have commercial offices in
the Americas, Europe, Asia, reaching over 100
countries and more than 1 million sales points. We have 45 industrial
plants in Latin America. We are the Argentines'
leading food company and paper producer, and an important
player in Latin America. And we are the first global
manufacturer of hard candies. And we are a leading company of
cookies, biscuits, and cereal in the region. We have more than
20,000 collaborators, of which 12k are IT users. Regarding myself, I've been
working for Arcor for 10 years now, at first focused
on infrastructure and leading the migration
of Arcor on prem workload through different
stages of the cloud. First, to a private cloud
in Austin Data Center. We were not in that
Austin data center. Later, we moved to Gen 1. And last year, we've done the
migration to Gen 2 of OCI. So last year, I'm mostly
responsible of the IT service organization, where we turned
every business meeting to an IT initiative and trying to align
the strategy to the business strategy. GARY MILLER: All
right, Santiago. That's a great overview there. So I think you're
the company that went fastest from a private
cloud to gen 1 to gen 2. And you have a very
complex environment. So how has being on gen 2 Oracle
Cloud infrastructure helped you grow and operate at scale
to become a global operator? SANTIAGO EDREIRA: Well,
along with globalization came along with the
position and partnerships with our companies. And standing up for our
sustainable practices and our ability to
enter new businesses. So our strategy
towards this was to be flexible, agile and global, and
allowing an efficient response on time and at the
lowest possible cost to the requirements
of the business. Now we understand that IT
can improve big business performance and increase
enterprise differentiation and competitiveness. To face these challenges,
we put in place an information program that
included business processes and applications based
on our cloud service. And [INAUDIBLE],, we looked
at, after simplifying our operations and focusing our
searches in core activities. OCI then provided us
more and better services along with economic
benefits for the company. It gave us, from the
infrastructure perspective, the flexibility and agility
we were looking for in order to support in time what
our business demands. GARY MILLER: I know when we
met before, you were very anxious to get on Gen 2 OCI. So what improvements
have you experienced since you are on OCI? SANTIAGO EDREIRA: Well, besides
the agility and productivity we grouped the stability and the
performance of our businesses. We increased the reliability
of the applications to transfer that
confidence to the business. Of course, we decreased our
TCO and competitive fixed costs into [INAUDIBLE]. And we are not able to
replicate our business models to new businesses. It's important also to remember
that the migration to OCI was a small project,
and nobody should be afraid of even this first step. This took us about 9 months
to migrate around the 200 VMs, to allow 60 terrabytes of data. 17 [INAUDIBLE]
migration processes. And we have a catalog with a
lot of support on your side. And since day one of
the global operations, were running smooth
and normally. GARY MILLER: You have a very
large application footprint, Santiago. What are the benefits
you're seeing having Oracle
Services now manage those applications
for you on OCI? SANTIAGO EDREIRA: OK. So in the past we know that
to be flexible and agile, we understand that we need
to simplify the application. And we have done a big effort in
standardize our operation model for all of you. In that time, several
Oracle application appear in the horizon, no? So we understand that ACS
plus the natural solution for the appearance of
this new footprint, allowing us to not only have
big growth in our structure. We need the right people to
manage our Oracle environment, and we understand that no one
better than Oracle to do so. And furthermore, having someone
to manage the complete stack, from the input to the
application, of course, prior to the appearance
of some SaaS models, was not a normal
offering when we decided to move to the
cloud along with ACS managed services. And also, this helped us
to relocate our resources to a more strategic
task, contributing with their knowledge
of the business. GARY MILLER: Thank you for
explaining that, Santiago. So we partnered very
closely over several years with you and your cloud
transformation strategy. What's next for Oracle
on Oracle Cloud? SANTIAGO EDREIRA:
Well, when we started this journey, along
with Oracle [INAUDIBLE],, we both devised
three-stage plan in order to keep taking advantage
On the Cloud offerings. We first moved our
workload [INAUDIBLE] Then we started adding some
past offerings and a little of the SAAS offering. And now we have planned to
advance further in that sense, seeking new SAAS
offerings to to mitigate some on prem obligations,
such as PeopleSoft to HCM or the mantra to
planning central. And again, we are also planning
to applying some AI services or machine learning for our
forecasting and planning. And also following the digital
transformation of our company, we are developing new
digital commerce channels. And from a cost
center perspective, we are implementing
a [INAUDIBLE] based on OE services. And we are start to developing
some cloud space applications. GARY MILLER: Santiago, thank you
for the detailed explanation. I think you're a perfect example
of move, improve, innovate. You know, I think
you're following that kind of phased approach
which makes a lot of sense. We hope this information will be
helpful to your peers attending this summit. Also, I want to thank Arcor
for finding innovative ways for feeding all of us. As you know, I'm a big
fan of your chocolate. So I look forward to
meeting you in person soon. So thank you, Santiago. SANTIAGO EDREIRA:
Thank you, Gary. Anytime. GARY MILLER: So you've heard
from three very different companies, all innovative
in their own ways, all trusting Oracle to provide
a secure, highly performant adaptable cloud along
with a partnership to ensure their success. So they chose and trusted
Oracle on Oracle Cloud managed by Oracle. And I think we're very grateful
to be partners with Paul, Shawn and Santiago. So thank you very much
Paul, Shawn and Santiago. Really appreciate
you coming here and sharing your experiences
with your peers here. OK. To find out more about Oracle
Cloud and Oracle Services, here are some useful links. Obviously, they'll be
in the replay as well. But you can learn more about
the OCI or the Advanced Customer Services by going
to these links. Thank you. OK. So if you look at what
we've discussed here, there are a set of
services to really help you thrive in the Oracle Cloud. There's architecture
for transition, managing your workloads,
superior support, education and training. And you can rely on
either Oracle services to do these things to
help you or partners. And in many case,
it's a combination of Oracle and partners. So just want to make sure that
you understand this is really an ecosystem where we're
here to help you in any way you move forward with
your Oracle Cloud journey. So now, we're going to move on. And you will hear from
one of the Oracle partners on how they are helping
you accelerate business value on the Oracle Cloud. Thank you very much. ARVIND RAJAN: Hello, everyone. My name is Arvind Rajan,
and I am CEO and Co-founder of Astute Business Solutions. Astute Business Solutions
is a leading Oracle partner, helping customers
move and improve Oracle Application
workloads onto Oracle Cloud infrastructure. We specialize in
PeopleSoft, EBS, and other Oracle application
move and improve projects. But we also help non
Oracle Application customers, such as
Ellucian banner customers, and some customers running
Microsoft SQL server workloads, migrate those to OCI and
successfully operate them. I'm excited to be here today
to share some insights on how you can accelerate
business value on OCI and gain those
benefits that you're going to see in some of our
customer case studies today. Now in recent years, the
conversation for Cloud has dramatically
shifted from why cloud to when and how cloud. Being on cloud is no longer
considered to be cutting edge. It is the new normal. In other words, for any
modern agile business, Cloud is now table stakes. You heard from Oracle and
some customers on the benefits that they received by
moving and improving to OCI. The Oracle Cloud
value proposition has never been stronger. Let's just do a quick recap. OCI delivers
agility, which means you can reduce the time
to value for features that enable your business in your
mission critical Oracle ERP applications. OCI is secure. It is compliant. It's auditable. And you have complete control
over your infrastructure and application workloads
when you deploy them on OCI. OCI is efficient. Which means, as you would come
to expect from Oracle Cloud, you should be able to reduce
your costs but at the same time improve performance. These two don't have to
be mutually exclusive. And finally, but
most importantly, OCI is a multi cloud
and hybrid solution. We know that your
Oracle applications are integrated with on prem
systems and third party systems. And some of them
are cloud systems. Deploying these
applications on OCI allows you to seamlessly
integrate Oracle Application workloads with on-prem
and third party clouds and operate them at the
highest efficiency possible. So you heard the
value proposition and it's very strong. But we understand that sometimes
you may have starting trouble. We also recognize that
your teams may be busy managing on-prem applications
and keeping the lights on, so much so that
realizing the cloud value proposition benefits
may seem like a speck on the distant horizon. However, there is good news. There are many ways to
get started with OCI. And disaster recovery
is one of them. Disaster recovery on Oracle
Cloud for your Oracle applications and databases,
and even for your non Oracle workloads,
is non-disruptive, quick to implement, economical,
and provides high business value. Think of protecting
your workloads against ransomware attacks
and against natural disasters by having the ability to flip
over to Oracle Cloud disaster recovery and continuing
to operate your business in the event of such dangers. When it comes to your
Oracle applications like PeopleSoft and EBS and JDE. You can either lift
and shift them, assuming that you're
current and up to date on most of your versions,
or you can do a move and improve where you
move to the cloud, perform upgrades, update your
infrastructure, right size your workloads, all while
securing and complying to your business needs. Now if you're not ready for
any reason to move and improve your Oracle applications,
then consider taking advantage of Oracle's
powerful Cloud platform services to extend these
applications into the cloud. You can start with Autonomous
Database and data warehouse technologies. You can use chatbots, analytics,
integration cloud, IOT and much more. As they say, there's no
substitute for experience. And that's very true
on cloud, as well. With hundreds of application
instances successfully migrated to Oracle Cloud infrastructure,
we're in a vantage point where we can use that
experience to guide you on your journey to cloud. It all starts with
thorough planning. Astute conducts
virtual cloud workshops that help you envision
your future state, design a solution that is
tailored to your needs, while at the same
time taking advantage of cloud best practices
and validated solution architectures. Moving to the cloud does not
have to be a manual process. As a matter of fact,
Oracle Cloud Infrastructure provides several automation
tools and utilities that can make that transition
to cloud very easy. Astute has developed a wide
range of automation routines using Ansible, Terraform,
Jenkins and Rackware to further simplify and automate your
cloud migration projects. Now we know that these
mission critical applications, when they move to Cloud,
have to be thoroughly tested. So we have a robust
set of test scripts that validate the
before and after states of your applications as
we migrate them to cloud, so that when you come
in to validate them, you have assurances that
nothing was left behind, nothing's broken, and it's
fully integrated and secure. Over the years,
Astute has invested in developing competencies in
key areas for Oracle Cloud. The first is move and improve. We also invest in
platform services to help you extend the power
of your Oracle applications using chatbox, integration
cloud services, analytics, disaster recovery, and
autonomous database and data warehouse. Our managed services
allows you to provide consistent and reliable support
services to your business users across the board for any
Oracle Cloud infrastructure or platform service. So now let's put all of this in
the context of some real world examples to see how the
value proposition transfers into tangible customer success. Earlier today, you saw a very
powerful video testimonial of Care, a global
nonprofit that was started in 1945 as a way for people
to provide food supplies and relief packages
during World War II-- what we commonly refer to
as "care packages" today. In today's world, Care
is a global humanitarian organization operating
in 100 countries and serving the needs of
the vulnerable and needy of more than 56
million worldwide. Care decided to move and
improve its global PeopleSoft financials and supply
chain application to OCI. That included an
upgrade from 9.1 to 9.2, an infrastructure upgrade,
a database upgrade, and application and people tools
upgrade, and also deploying several new features to
enable their global field staff to have access to mobile
applications such as expense entry. Now that is a big
undertaking by itself. But today, that
global application runs on Oracle
Cloud Infrastructure and works seamlessly across
all of these countries for all of their field users. Care has saved over $250,000
in operational cost savings alone while realizing
significant improvements in performance, and
by taking advantage of tools like Cloud Manager
or automated deployment of PeopleSoft instances. Another powerful
customer success story that I'd like to share with you
today is Gallaudet University. Gallaudet University,
based in Washington DC, was founded in 1864. So a 150-year-old
institution that caters to the needs of the
deaf and hard of hearing. Gallaudet realized that its
on-premise data center was not adequate for supporting its
mission critical application workloads-- PeopleSoft Campus Solutions,
PeopleSoft Human Capital Management, and PeopleSoft
Financials and Supply Chain. More importantly, they needed
a disaster recovery solution to go with these
applications so that they could have business continuity. Gallaudet chose Astute
and Oracle Cloud to make that happen. In six months, we were able to
migrate and move and improve these applications, upgrade
databases, rightsize their architecture, and
deliver over $600,000 in cost savings each year, significant
improvement in performance for online and
past transactions, and faster deployment, again,
using several automation tools on OCI such as Database
Cloud Service, PeopleSoft Cloud Manager, and others. So you heard the Oracle
value proposition. You heard how you
could get into cloud, what are your potential
roadmap would look like. And then you saw some
powerful case studies. So what next steps can you take? Are you ready to dip your toes
in cloud or take a deep dive? Astute has created
a unique offer, that we like to call the
2020 Vision Offer, for you. It's quite simple. On the left, you
see five programs. And you can choose
one or more of those. You can choose to move and
improve an Oracle Application to cloud. You can choose to implement
disaster recovery on OCI, analytics on OCI,
illusion banner on OCI or chatbots on OCI. Each of these programs includes
a virtual cloud workshop, where you will envision
your future state and design your solution that
is tailored to your needs, secure it, and set up a
cloud tenancy on which we can implement that solution. You will migrate that
workload to cloud. You will implement
cloud best practices, so that you're fully
integrated and secure. And we will train you
on OCI so that you have the skill set to grow your
cloud presence as your business needs dictate. And we look forward
to working with you, to get you started on
your Oracle Cloud journey, and make that a big success. Thank you. And for more information,
please visit www.beasute.com, where you'll find information
about our services, our customers, our success
stories, and several cloud resources that we've
developed for you. Stay tuned for our next session. And you will learn how Oracle
has migrated its own industry applications to Oracle
Cloud infrastructure. Thank you. MIKE PRINDLE: Hi, everyone. I'm Mike Prindle, and I am Vice
President of Cloud Architecture and Security in Oracle's
Global Business Units or GBUs for short. Today, I'm going to talk to you
briefly about how the Oracle GBUs transform their
applications with Oracle Cloud Infrastructure. Let's get started. First, some background on
the Global Business Units. There are eight GBUs, and
each is an individual business inside of Oracle that focuses
on a specific vertical market. So there is one GBU dedicated
to communications, another to construction and engineering,
a third to financial services. Food and beverage
hospitality and retail each have their own GBU, as do
health sciences and utilities. Each GBU business combines
industry specific expertise with Oracle's extensive
technology platform to provide applications
that support our customers' most
critical workloads and most sensitive data. Examples of these
workloads include point of sale, clinical
trial data management, financial transactions,
and workforce management and safety. The GBUs together have a large
and diverse SAAS portfolio that serves thousands of
customers in all eight of the vertical markets. In the course of doing
business for over a decade, the GBUs have collectively
done more than 30 acquisitions, including many SAAS properties. To help give you a sense
of scale for the GBUs, if you took them as a
whole outside of Oracle, that business
would look like one of the top 10 independent
software vendors in the world. So one of the outcomes of the
success and growth of the GBUs was that, when we
acquire a new company, we typically also acquire
a new set of data centers. In fact, the GBUs were so
focused on building their SAAS portfolios that we ended
up with 80 different data centers that were acquired
all over the world. And again, the scale
we're talking about is hundreds of thousands
of cores of compute, dozens of petabytes of storage,
and very complex security and compliance requirements. And then because
these data centers were assembled by
different companies, each was a unique design. There are different networks,
different compute hardware, different storage. Many different
vendors were used. And there are many
unique IT processes. As I'm sure you can
imagine, over time, that led to an increase in sort
of accumulated technical debt. So it wasn't necessarily
a pretty picture. And then on top of
this infrastructure, we'd acquired dozens of
different SAAS applications. And these applications had
many different architectures. They were built on many
different technology stacks. Some applications look more like
your traditional, single tenant enterprise application. And some had sort of more cloud
native modern architectures. So it netted out. We had quite a mix
of applications running on a set of very
different infrastructures. So our challenge was to
consolidate, simplify, and streamline this massively
diverse set of applications. And again, these are apps that
support our customers' most important workloads in which-- includes their
most important data and which require extremely
high levels of security and compliance. It was hard to know
where to even start. So how did we start? First, we established
a set of principles to help us balance
the desired business objectives against constraints,
such as time and limited resources. Thought I'd share some of those
principles with you today. Our first and most
important principle was to make sure that we
provided business continuity for existing customers. Our customers had to come first. We couldn't break our
existing business. But on the flipside
of that, we believe that our journey needed to
start by moving to OCI as quickly as we possibly could. We felt the
transformation that we were attempting to do
at our scale required the most modern and secure
IS platform possible. We also wanted to consume OCI
just like any other external IS customer. And the reason for
that was we wanted to take advantage of
the massive investment that Oracle was
making within OCI. We also believe that we
benefit from this investment well beyond the
initial move phase. So we're setting ourselves
up for success down the road. We also felt strongly that
moving to new IS platform was an opportunity to right
some of the wrongs of the past. So removing the technical
debt that I mentioned was a very important
goal for us. But we also want to make sure
that we found that sweet spot between speed and perfection. In almost all cases, we used
the move as an opportunity to set us up to
incrementally pay back that technical debt over a
fixed period of time that was manageable. Next, modern cloud
architecture patterns are all about giving the
customer a better experience. So the minimum bar for us was
to treat the infrastructure as code regardless
of how modern, or in many cases not modern,
our applications were. Moving to OCI made this easy. And finally, security compliance
was key for our customers. So we wanted to build on top of
the strong security foundation that OCI provides. So this set of principles,
we formulated our plan. And we wanted to understand
what the likely business outcomes would be. And so where we landed,
based on those principles and our business
requirements, we ended up with a pattern that
looked primarily like move and improve. And what we found was that with
a move and improve pattern, we could move our applications
to the OCI platform quickly with a small and
contained set of changes. It wasn't a pure lift. We were going to make
some improvements, but kind of just enough. And we found this approach would
allow us to get the OCI quickly while minimizing the
upfront investment. We decided that changes
during the move phase had to be highly
leverageable and enable us to rapidly improve our
apps once we got the OCI. So there had to be a
pretty significant payback for that initial investment
that we were going to make in the move phase. So after going through
all the details, the move and improve plans
seemed to check the boxes. So we started to work
on-- or we started to work to figure out how
we got our move going. The work we did to
prepare for our move phase was pretty straightforward. First, we decided to use
the infrastructure's code capabilities that I mentioned
to assure consistency across data centers, and also
to allow us to easily make changes in the future that we
could test and easily deploy. And then next, we decided to
standardize our technology stack to minimize the
variation and reduce the number of third party vendors. So in addition to just using
OCI Compute and Storage, we made sure that we moved
to the most current versions of Oracle Linux. We used OCI's load
balancer as a service, we used the Oracle
database as a service, and we used other past services
that were delivered from OCI, such as identity and
access management. And what we found
was that, in addition to the operational benefits
of eliminating the complexity and variation, there are also
some interesting financial outcomes that this initial
move phase would unlock for us. One of these was that we were
able to significantly reduce our planned cap by-- excuse me, our planning
cap expend by 80%. By evacuating many of the
legacy data centers quickly, we avoided having to
replace aging hardware. We didn't have to
replace network cores, or refresh storage devices,
or compute resources that were falling out of support. The second benefit,
we realized, was that we were able to reduce
our third party license expense by over 40% and
use fewer vendors overall. Again, these were expenses
that we could drastically reduce just during our
initial move phase. And then lastly, I
want to point out one other key advantage that
got unlocked for us when we did that initial move to OCI. We have a set of
existing applications in retail and hospitality that
require PCI DSS certification. And we were initially concerned
about the time and expense that we might incur to
recertify these apps once we moved them OCI. But what we found was that we
were able to quickly receive PCI DSS certification
by a third party qualified security assessor
as part our move to OCI. Essentially, the
security compliance capabilities and
attestations that we needed from OCI were already
there and ready for us to build on. So for the Oracle
Global Business Units, the benefits of simply moving
to OCI were fairly dramatic. It simplified our data
center operations. It improved their
overall security posture, our systems performed better
and were more available. And finally, the move not
only reduced our IS cost by more than 60%,
but provided us with a world class IS platform
on which we could continue to improve our
applications to provide better value to our customers. We've since moved on
to the improve phase of our journey, which includes
moving to Oracle's autonomous database. So to recap, in
our move journey, consuming OCI's Gen 2 cloud,
just like an external customer, allowed us to achieve
real business outcomes in a short period of
time while minimizing the upfront investment. Based on our experience, I
believe that moving OCI-- sorry, moving Oracle
applications to OCI is the fastest way for you
to execute your own move and improved journey
to the cloud. Well, that's it for me. Thanks for taking the time
to hear about how Oracle transformed its industry
applications with the Oracle Gen 2 cloud. Stay tuned for the next
segment, where you can hear how you can get started today. ARVIND RAJAN: Thanks. So I'd like to thank everybody
for presenting today. So in summary, you
hopefully heard from a number of customers
about their specific journeys of moving applications
to Oracle Cloud. As you can see,
Oracle provides a lot of tools for that journey,
along with the expertise to help you on your path. Our customers shared their
challenges and their successes with you as well. We have a partner, Astute. Thanks to them for
highlighting how they're supporting our customers,
our joint customers, on this journey towards
moving to the cloud. And you also hopefully learned
a little bit about how Oracle itself migrated and
moved our applications from our on-premises environment
to Oracle Cloud Infrastructure. Once again, all of this
stuff in terms of technology is available to
you to try for free on Oracle Cloud Infrastructure. Simply go to oracle.com/cloud
to sign up for a free trial. You can also learn about Oracle
Cloud and advanced customer services with Oracle. In terms of, if you're
interested in migrating your applications and
partnering with Oracle, to move to Oracle Cloud Infrastructure. Please go to oracle.com/cloud
to learn more. I wanted to also
thank our partner for providing their experience,
expertise, and experience. You can actually avail their
offer, for 20/20 vision offer, for Oracle Cloud, by
going to Astute's website. In addition to all
of this, you can also get additional resources
at our resource center. So the resource center can be
accessed via the following link that's listed on the slide. Over there, you will see
a number of resources from essential
guides to, you know, migration offers, to solution
pages, and so on and so forth. A lot of valuable
resources, good information where you can learn about, how
do you migrate your application to Oracle Cloud infrastructure. We also have a series. Every month, we try to do
a new virtual event series. So today is part of
that overall series. The next one is scheduled
for October 14th. It's on analytics. I would highly encourage
you to sign up for it or register for it in
advance if that's a topic that really interests you. Once again, I'd like to thank
all our presenters today. And thank you so
much for attending.
