Management vs Leadership

by now you've probably heard a lot of people talk about the difference between management and leadership but has anybody actually showed you how to apply those differences in your career well we're going to talk about that next hey everyone welcome to the channel if you've been here before welcome back if this is your first time thanks so much for being here we talk about the tools tips and tricks that the world's best run hotels use every day on this channel so if that sounds like something you're interested in hit that like button it just helps the video get found by other people who are like-minded and wanting to grow in their hospitality careers so i want to talk about the difference between management and leadership but not in the typical traditional sense and the reason for that is that there's plenty of videos and there's a lot of literature out there that talk about the differences but there's not a lot of discussion about the practical application of those differences and why it matters so at a high level you know that management or managing is all about getting a task done and leadership is about creating an environment where people want to do the work it's about inspiration but when it comes to applying those differences in your career i want to give you some examples here in fact we're going to cover five different elements between managing and leading that you can pick up any one of them today and make a difference in your career make a difference in your team and make a difference in your personal life and the first thing we're going to talk about is the difference between executing and improving so execution is very important especially if you're in operations execution and getting things done is the name of the game and the higher up that you go in an operations capacity the more important not only is it going to be that you're able to get things done but you need to get things done through other people but it's not just enough to get things done you can have a very long checklist of things that need to happen and be very good at either getting through that checklist or getting other people to go through that checklist that execution part of things or maybe you're planning an event where a lot of different inputs need to come together you've got to execute that event very well but it's a very different thing to take a step back as you're going through that execution or maybe after the fact and look at ways that you can improve the process so maybe you've got steps within that checklist tasks that need to get done that really don't provide any value maybe you're making it difficult for people to do their jobs or maybe you're taking them away from doing the actual important things about their jobs what you would do if you were managing is just rigidly sticking to the practical execution of a task so a leader takes a step back brings the people together and talks about ways that they can improve the execution of whatever it is that they're working on maybe there's elements within a checklist that can be combined or taken out and redistributed or reallocated to other departments maybe there's something that goes on through the event phase that can be more streamlined whether it's the pre-planning the execution or what you do after the fact whatever it is that you're working on don't just rigidly stick to the execution of something you want to always be looking for ways to improve okay so the second piece is being meticulous versus being a mentor so this speaks again to the first point that we were talking about execution versus improvement meticulous is how well are you doing those tasks that are assigned either to you or somebody else if you're a manager that's making sure that every eye is dotted and every t is crossed and the right ink is used and the right paper is used and things are done on time all the time regardless of their effect on the rest of the operation you're by no means leading anybody you're making sure tasks get done but you're doing it in a meticulous way that might prevent your team from executing on something else now that's not to say that being meticulous and exacting and detail-oriented is important or isn't important but another tactic that you might take is looking at it from being a mentor how do you bring a couple of individuals or maybe your team into the fold to help them get better at what they're doing or maybe a better way to put it is that a leader will go through the work once it's done and tell the person about the mistakes that they caught and why they're important to resolve and how to avoid those mistakes in the future you're trying to foster growth with the team you're not constantly fixing and correcting mistakes you're trying to help your team get better so moving on to the third point about actionable and executional differences between management and leadership is striving for success versus challenging success so what does this mean well it's important to strive for success and managers will typically do that they'll they'll strive to get things done well or they want the successful execution or completion of a task or an event and they'll often shower their team with praise after that thing has been done successfully well a leader looks at it a little bit differently a leader challenges success and not necessarily in a bad way a leader will bring the team together after the successful completion of a task or an event and talk to the team about what worked well what didn't work well and how they can fix it going forward to make it even better next time you're always looking for feedback and you're always looking to involve your team in that process so that not only they learn but the team collectively feels like they're moving in the right direction now let's talk about the fourth element being task oriented versus delegating a typical manager will be very task oriented they'll make sure that things on a list get done and get crossed off and moving on to the next you have to have this quality if you want to be a good executor in your business what's the point in having checklists and making lists of things to do if you're not going to get them done that's very important but if you're in a supervisory or management capacity and you have other people working with you if you take on all of the work that's certainly not good for you and it's not good for anybody else on your team you have to be able to delegate tasks not only does it take items off your plate and frees you up to do other important things like checking in with the team like being strategic and planning for the future it also gives you an opportunity to think which is a very underrated but very important aspect of being a manager if you're able to delegate tasks to other people on your team it fosters an incredible sense of trust and it develops the next generation of people behind you to help them progress in their career you're opening their eyes and they're expanding their horizon on what they need to be prepared to do as they move into different parts of their career delegating is incredibly important and it's a skill that as you move up the ladder is going to be more and more important to not only recognize but get comfortable doing and this rolls into the fifth point being a doer versus being a motivator now i talked about this at the beginning that a leader's job is to create environment that inspires people that makes them want to do the things that need to get done well this last step very much speaks to that managers are excellent doers they're great at detailing a plan they're great at making sure that all the steps are in place and that the things that need to get done get done whereas a leader tends to take a step back and focuses more on motivating the team so let's say you have a very busy day in your hotel or your restaurant pumping your team up getting them excited to be a part of what is about to happen in their property for that day that's very important you want people to have energy to know that they're contributing to something and that they can go out there and be the best version of themselves in front of your customers when it matters most leaders set goals for their team and they empower their team to execute on those goals they don't micromanage they trust people's judgment and if there's a mistake that's made they help the person who made the mistake see what they did wrong and how they can improve in the future so the rest is up to you do you want to be a manager or do you want to be a leader in my experience the best leaders are the ones that are able to create and communicate a vision establish goals and then go and allow the people working for them to execute on those goals and feel like they're a part of something bigger there's a very different distinction between the two so hopefully you can translate some of the things that we talked about in this video into your own career and you'll see a big difference don't feel like you need to start doing everything right out of the gate start with something small very minimal delegation maybe start talking to your teams in a different way start problem solving with more people than just yourself involve other people in the discussions i promise you you're going to see benefit so that's it for today thanks for tuning in if you want to learn more please tune in to the proven principles podcast we release episodes every wednesday where we dive deeper into topics just like this thanks again for listening until next time [Music] [Applause] [Music]

Channel: The Proven Principles Hospitality Podcast

Views: 1,179

Rating: 5 out of 5

Keywords: how to be a manager, how to be a leader, how to be a better manager, how to be a better leader, what is the difference between a manager and a leader, management skills, leadership skills, managing vs leading

Id: yZPXhp4rU_I

Length: 8min 21sec (501 seconds)

Published: Mon Jan 18 2021