One of the most frustrating things in
life is miscommunication and in business this is disastrous when this happens
because it can impact team dynamics, strategies, you name it,
things can go downward quite quickly. Well, if you would like to improve
communication skills at work, stay tuned because I have some really great tips
for you in this video. In order to improve communication at work you need
to be a master of mindfulness because you got to kind of tune into your body
sensations when you are communicating. There is energy around us all the time
and picking up on that stuff is critical so stay tuned until the end of this
video because I'm giving you my free mindfulness work guide so that you can
be a better communicator. Hi, I'm Adriana Girdler, a Productivity
expert with over 20-plus years in the business.
Good communication in business is a must and I'm going to share with you five
tips on how you can be a great communicator at work. Underestimate
people's understanding. A graduate student from Stanford University did
this study which show that those who are presenting overestimated how much their
audience was taking in. Now, we do this all the time. We think that I said
something and guess what? You've soaked it all up. It's not the case so what you
need to do is underestimate so as I like to say, over communicate. A lot of times
just because we said something once we could have been distracted, some things
are in our mind, who knows, but saying it over and over again, over communicating
particularly really critical points is a key if you're gonna be a great
communicator at work. Clarify and double-check. Now, this is a two-way
street so whenever I'm giving information, as I said earlier on, I over
communicate to make sure but I also ask people, 'Do you understand what I'm saying
to you and asking?' But vice-versa if you're getting information from people,
particularly instructions or agreements, you really want to say, 'Okay, let me
repeat back to you what I heard you say,' or 'Is this the agreement that we have?'
Those simple little techniques are huge in ensuring that everybody is on the
same page so clarify and double-check. Have you ever had to re-clarify
information that someone gave to because it was really
unclear? Well, in the comments below say 'Hell yeah!'
Take a breather. Okay, that simple technique of just being really aware of
breath can play a huge impact in communication because it gives you that
ten seconds just to kind of let things go.
Things can be stressful, things can be frustrating and if you have to reply
right away without taking that second it can have dire consequences on outcomes
and you don't want to do it so I actually have a 10-second/24-hour rule
and want to share with you. If you have something that is really critical, give
yourself 10 seconds, take some deep breaths, quickly count to 10 before your
answer, it just gives you enough time to formulate your thought and the other
little trick I have is 24 hours. If something major happened and you're
stressed and frustrated and you need to communicate about it, don't rush into it,
okay, 'cause sometimes that can have a real negative impact, give yourself 24 hours.
Give yourself that breather, that room to think about it, calm down and truly your
communication will be a lot better it will be one that is not charged and
that's exactly what you want when you're gonna be a great communicator at work.
Stay focused. Now, this may kind of seem like, what? For communication? But yes, in
communication you need to stay focused and what do I mean by this? Really, it's
listening and not formulating so if you're gonna be great with communication
at work and improve your communication skills, you really have to learn how to
be in the moment and listen to what the other person is saying to you. This is
something that we could all work on, including myself, every day of listening
and really being in the moment and not trying to formulate our thoughts that we
have a great response to give back to the person because then we're missing
out on some really important things that they're trying to tell us because we're
still focused on ourselves when really we got to be focused on the other person.
Choose the right method. Now, we all know to have effective communication is not
always about face-to-face interactions. We have communication all the time with
people electronically and if you're lucky you get something in the snail
mail like a card which I always love, I still like that old-fashioned
kind of communication, but that all being said there are different ways to
communicate and you got to know when to do it so if you have something really
important to say to someone, I really highly recommend you do it face to face.
That way you can have conversation and they can explain their side of the story
but if it's just generic communication as to what's going on, email is the place
to do it but try to keep it short and sweet.
On that note, really think about what and how and who and then based on that you
can decide the method of communication that's going to work best. Now that
you're a better communicator at work, it is important that you become very
mindful about your communication and I want you to take a look at this amazing
download I have for you, just click on the link below and you can grab these
great tips and techniques that are going to help you improve your communication.
Please like this video, subscribe to my channel and share it with all the peeps
that you know. If you really resonated with this video or if you have some
amazing communication tips for me because you are a communication rockstar,
please comment below. Talk to you next time!
